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Registered Service Manager: Registered Service Manager Location: Kent/Medway Sector: Ofsted Registered Supported Accommodation (16+) Benefits Employee discount Sick pay Free parking Company pension Cycle to work scheme We are currently seeking an experienced Registered Service Manager, or a proven Deputy Manager ready to take the next step, to lead a high-performing Ofsted-regulated supported accommodation service for young people aged 16+ in Kent/Medway. This is an excellent opportunity for a passionate and capable leader with strong operational experience, a sound understanding of the Ofsted framework, and a genuine commitment to helping young people develop independence and prepare for adulthood. About the Role As Registered Service Manager, you will be responsible for the day-to-day leadership and management of the service and will be expected to register with Ofsted. You will lead a skilled staff team, maintain high safeguarding standards, and ensure the service consistently meets the requirements of the Supported Accommodation (England) Regulations 2023, the Quality Standards, the organisation’s Statement of Purpose, and Ofsted expectations. This role requires a manager who understands the distinction between supported accommodation and children’s homes, and who can balance strong safeguarding practice with an approach that empowers young people to thrive independently. Key Responsibilities Register with Ofsted and act as the Registered Service Manager Lead the day-to-day management, development, and performance of the service Ensure compliance with Supported Accommodation Regulations 2023, Quality Standards, and internal policies Maintain strong safeguarding systems and oversee effective risk management Lead, supervise, and develop a motivated and competent staff team Promote high-quality, individualised support for young people, focused on safety, wellbeing, and independence Oversee quality assurance, audits, monitoring, and continuous improvement Manage resources and delegated budgets effectively Maintain accurate records and ensure all notifications and reports are completed within required timescales Ensure continuous readiness for Ofsted inspection and respond effectively to improvement areas What We’re Looking For A passionate, experienced, and highly motivated leader with: A Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), or active enrolment on the qualification At least 2 years’ experience in a supervisory or management role within residential childcare, supported accommodation, or complex youth services Strong knowledge of Ofsted regulations, safeguarding, risk assessment, and multi-agency working Experience managing and developing staff teams A clear understanding of the needs, risks, and vulnerabilities of young people transitioning to independence The confidence to make informed placement and safeguarding decisions Excellent communication, organisational, and leadership skills Ideal Candidate The successful candidate will be visible, approachable, and accountable, with a strong focus on achieving positive outcomes for young people. You will be confident in leading practice, maintaining compliance, challenging poor standards, and driving service improvement. Most importantly, you will be committed to creating a safe, supportive, and aspirational environment where young people are respected, listened to, and equipped with the skills they need for adult life. Safer Recruitment We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to safer recruitment checks, including an enhanced DBS, satisfactory references, employment history verification, qualification checks, and suitability to register with Ofsted.