Job Title: Café/Bar Supervisor Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.
We are looking for experienced barber to join our team in Epsom. Must speak English, have an experience and good customer service skills. if you interested please contact me
Hair Salon Assistant – Mulaax Hair Salon 📍 Location: Brixton, London 📅 Employment Type: Permanent 💷 Pay: £100 per day 🕒 Schedule: Tuesday to Saturday, 10:00 AM – Close About Us Mulaax Hair Salon is a vibrant and high-volume salon located in the heart of Brixton, renowned for creative styling and exceptional client care. We are currently seeking an experienced stylist to join our team and play a key role in supporting daily salon operations, particularly assisting our Head Colourist. This is an exciting opportunity for a stylist to grow and perfect their craft in a supportive, fast-paced, and professional environment. What We’re Looking For Fully qualified hairdresser with extensive experience in cutting, colouring, and styling Proficient in hair extensions, as well as delivering high-quality wash and blow-dry services within one hour Skilled in working with textured and natural hair Confident in advanced techniques and up-to-date with modern hair trends Strong cutting skills, including layers, trims, bobs, and Diva cuts Fluent in English with excellent communication and interpersonal skills Professional, reliable, and motivated to grow with the team Recognised hairdressing qualifications (certificates required) Must provide two professional references Key Responsibilities Support the Head Colourist Assist with advanced colour services, including toners, tints, and custom colour formulations Prepare all necessary tools, products, and workstations before appointments Client Care Greet clients warmly and ensure a welcoming and professional experience Manage phone calls, schedule appointments, and provide front-of-house support Offer refreshments and maintain a high standard of customer service Salon Maintenance Keep the salon clean, organised, and hygienic at all times Sanitize tools and equipment thoroughly after each use Ensure stock levels are maintained and work areas are fully prepared What We Offer One-on-one mentorship with the salon owner and director A positive and collaborative team culture Opportunities to work with a diverse range of clients, including textured and natural hair Ongoing training, development, and career progression Staff discounts on salon services and retail products
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements - Proven experience in a Practice Manager role within a veterinary setting - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in using veterinary practice management software - Ability to handle multiple tasks and prioritise effectively - Strong problem-solving skills and attention to detail - Commitment to delivering high-quality care and customer service Job responsibilities - Oversee the daily operations of the veterinary clinic - Manage and support clinical and administrative staff - Ensure compliance with all veterinary regulations and standards - Implement and maintain efficient workflows and procedures - Monitor financial performance and manage budgets - Coordinate with veterinary professionals to optimise patient care - Handle client inquiries, complaints, and feedback - Maintain inventory and order supplies as needed - Foster a positive and collaborative work environment Benefits - Working in a beautiful clinic, alongside highly skilled veterinary professionals - Being part of a people (and animal)-first culture - 25 days annual leave, plus your birthday off - Salary sacrifice pension scheme provided by Nest - World class team, with room to grow and learn - Regular company social events
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Il Bistrotto London is seeking a skilled and enthusiastic Head Bartender for its new Cocktail/Tapas bar in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. - Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations. - Manage inventory, including ordering supplies, tracking stock levels, and minimising waste. - Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments. - Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods. - Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience - Previous Head bartending experience; a willingness to learn is key. - Familiarity with food safety practices within a restaurant or bar setting is advantageous. - Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. - Excellent communication skills, with the ability to interact positively with guests and team members alike. - A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.
Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)
We are seeking a passionate and dedicated Barista to join our vibrant team at Battersea Brew. As a Barista, you will be responsible for creating exceptional coffee experiences for our customers while ensuring a welcoming and friendly atmosphere as well as creating content on a daily basis. Your role will involve not only preparing high-quality beverages but also engaging with customers to provide outstanding service, and working with the marketing team to promote the coffee shop online. If you have a love for coffee and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the coffee station and seating areas. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations based on their preferences. Manage time effectively to ensure prompt service during busy periods. Manage content creation duties throughout the shift without interrupting service. Handle cash transactions accurately, utilising basic maths skills for processing payments. Monitor inventory levels of coffee beans, milk, syrups, and other supplies; report any shortages to management. Uphold high standards of hygiene and cleanliness in accordance with food safety regulations. Requirements Previous experience in food preparation or as a Barista is essential. Strong time management skills to handle multiple tasks efficiently in a busy environment. Basic maths skills for cash handling and order processing. Knowledge of food safety practices is preferred. Excellent communication skills with the ability to engage positively with customers. A passion for coffee and willingness to learn about different brewing techniques and products. Join us as we create memorable experiences one cup at a time!
GENERAL MANAGER - 45 hours contract. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Lusitânia Restaurant, a proud ambassador of Portuguese gastronomy in London, is looking for an experienced and motivated Head of Front of House to lead our service team and ensure a top-quality experience for our guests. 📍 Location: London, United Kingdom 📅 Employment Type: Full-time | On-site ⸻ 1. Guest Experience Management Greet and interact with guests to ensure satisfaction. Resolve customer complaints or service issues. Maintain ambiance (lighting, music, cleanliness, table settings). 2. Staff Supervision & Scheduling Hire, train, and manage FOH staff (servers, hosts, bartenders). Create and manage staff rotas/schedules. Conduct team briefings and performance reviews. Ensure staff follow dress codes and service standards. 3. Operations Oversight Monitor reservations and seating plans. Manage waitlists, table turnover, and walk-ins efficiently. Ensure cleanliness and readiness of dining areas and restrooms. 4. Sales & Service Efficiency Encourage upselling and ensure consistent service quality. Monitor tips, check accuracy of orders, and maintain POS systems. Handle cash-outs and end-of-day reconciliations (if applicable). 5. Health, Safety & Compliance Enforce health and safety regulations (e.g., food hygiene, fire safety). Conduct regular checks and address hazards or non-compliance. Ensure accessibility and adherence to guest safety protocols. 6. Collaboration with Back of House Coordinate with kitchen staff to manage food running and wait times. Communicate special requests, allergies, or large group needs. Support smooth handoffs between service and kitchen. Key Skills Required Strong interpersonal and conflict-resolution skills Leadership and team motivation Organizational skills (scheduling, inventory, shift planning) Calm under pressure and adaptable to busy environments Financial awareness (budgets, sales targets, margins) Success Indicators High guest satisfaction and repeat business Low staff turnover and strong team morale Efficient table turnover with minimal wait times Smooth service even during peak hours Positive reviews and minimal complaints
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants?** La Mia Mamma** is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: - Oversee day-to-day operations and ensure the highest standards of service. - Lead, motivate, and train the team to create a cohesive and effective workforce. - Manage staff schedules and handle recruitment as needed. - Maintain and enhance customer satisfaction by addressing feedback and implementing improvements. - Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality. - Monitor financial performance, including budgets, sales, and cost control. - Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: - Proven experience in restaurant management. - Strong leadership and team-building skills. - Excellent communication and interpersonal abilities. - Customer-focused mindset with a passion for exceptional service. - Strong problem-solving and decision-making capabilities. - Financial acumen to manage budgets and control costs. - Ability to work under pressure and maintain composure in a fast-paced environment. - Knowledge of Italian cuisine and culture is a plus. Benefits: - Salary range £38K-£50k depending on experience (incl. service charge) - Opportunities for career growth within our expanding group. - Comprehensive training and professional development in Italian hospitality. - Supportive and dynamic team environment. - Staff meals and discounts at all our restaurants.
Are you a dynamic, results-driven marketing professional ready to take the wheel of a growing automotive brand? We are a well-established and trusted car repair, servicing, and MOT centre, known for delivering high-quality workmanship and excellent customer care. As we expand, we are looking for a talented Marketing Executive to lead and manage all marketing efforts both online and offline. About the Role As our Marketing Executive, you will be responsible for planning, developing, and executing integrated marketing strategies to promote our services, increase brand awareness, and drive customer engagement. This is an exciting opportunity to join a forward-thinking business where your ideas and creativity will be highly valued. Key Responsibilities Digital Marketing a) Manage social media channels (Facebook, Instagram, TikTok, etc.) with regular content, campaigns, and paid advertising b) Maintain and update the company website and Google Business Profile c) Implement SEO and email marketing strategies d) Monitor online reviews and customer engagement e) Create digital campaigns around seasonal services and special promotions. Traditional Marketing: f) Design and distribute print materials such as flyers, posters, and in-garage promotional signage g) Organise local advertising (newspapers, radio, community newsletters) h) Build partnerships with local businesses and community groups to increase referrals i) Coordinate marketing support for customer loyalty and referral schemes Reporting and Strategy j) Track performance of marketing activities using key metrics k) Prepare monthly reports and insights for management l) Monitor industry trends and competitor activities to identify new opportunities Ideal Candidate a) Degree in Marketing, Business, or a related field (or equivalent experience) b) Proven experience in a marketing role, preferably in the automotive or service industry c) Excellent communication, planning, and creative skills d) Proficiency in digital tools (Canva, Mailchimp, Google Analytics, etc.) e) Strong understanding of both digital and traditional marketing channels f) Self-motivated, highly organised, and able to work independently What We Offer: a) supportive and collaborative working environment b) Competitive salary and potential for performance-based bonuses c) Opportunity to shape and lead the marketing direction of a growing business d) Career growth and professional development support
Overview Buy & Bite is hiring a strategic and results-driven Commercial Manager to lead business growth for our modern Asian restaurant. The Commercial Manager will be responsible for developing new revenue streams, such as corporate catering, and local business collaborations. This role will also oversee marketing, profit optimization, and team performance support to drive overall business advancement Key Responsibilities · Identify business opportunities such as corporate catering, delivery platform partnerships, and event-based food services; · Maintain and enhance cooperation with existing delivery platforms, and drive the growth of the restaurant’s delivery business; · Analyze market trends, competitor activities, and customer feedback to propose growth strategies tailored to the store; · Negotiate contract terms with corporate clients and suppliers; · Coordinate the delivery process to ensure service quality meets required standards; · Set sales targets and monitor team performance to ensure goals are met; · Work closely with operations, front-of-house, and delivery teams to ensure smooth service delivery and brand-standard compliance; · Review client payment terms and account status to ensure stable cash flow for the store; · Support brand marketing initiatives by executing local campaigns, neighborhood promotions, and corporate sampling activities; · Provide localized content and promotional suggestions in line with brand guidelines and social media policies. · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow Requirements · A minimum of a bachelor's degree · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity HungryPanda platform operations · Fluent in English and Mandarin (or Cantonese). · Willingness to work flexible hours, including weekends and peak periods