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The Branch Supervisor is responsible for supporting the day-to-day running of the branch, ensuring excellent customer service, safe operations, strong team performance and achievement of sales and operational targets. The role involves supervising staff, maintaining stock control and helping create an efficient, customer-focused branch environment. Salary: Up to £35,000 DOEKey ResponsibilitiesOperations & Branch Performance • Support the Branch Manager in the daily operation of the branch., • Ensure smooth running of trade counter, warehouse and yard activities., • Help achieve branch sales and profitability targets., • Monitor stock levels and ensure accurate stock control procedures., • Ensure goods are received, stored and dispatched correctly., • Maintain high standards of housekeeping throughout the branch.Team Supervision, • Supervise branch staff and provide day-to-day guidance., • Assist with staff training, development and performance management., • Support rota planning and workload allocation., • Promote a positive and professional team culture.Customer Service, • Deliver excellent customer service to trade and retail customers., • Handle customer queries, complaints and escalations professionally., • Build strong relationships with local contractors and account customers., • Support upselling and cross-selling opportunities.Health & Safety, • Ensure compliance with company health & safety procedures., • Promote safe working practices across the branch., • Conduct regular safety checks and report hazards promptly., • Ensure correct use of PPE and equipment.Administration, • Complete branch paperwork and operational reporting accurately., • Support cash handling and banking procedures where required., • Assist with ordering, invoicing and supplier coordination.Skills & Experience Required, • Previous experience within a builder’s merchant, trade supply, or wholesale environment., • Experience supervising or leading a team., • Strong customer service skills., • Good communication and organisational abilities., • Knowledge of stock control and warehouse operations., • Ability to work in a fast-paced environment.

Job Purpose RICS Registered Valuer with a minimum of 3 years experience at Associate level to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Role Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial – e.g. income, profit margins, debtor days, billing times • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration Evidence of following the administrative procedures that may include: • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development Development plan in place • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required: Qualifications MRICS, RICS Registered Valuer with minimum 3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW

Electrial Manager South London - Sutton Temp on going 40 hours per week up to £516 per day Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the South London - Sutton area who are looking for a highly skilled Electrial Manager to join their team. Purpose of the Job - Electrial Manager Working together to deliver homes and communities where residents feel happy and secure. Key Responsibilities Responsible for the operational management and delivery of M&E works programmes and projects. Contract manage and monitor service providers delivering the M&E repairs, maintenance, and servicing contracts and ensure the client is statutory compliant in all aspects. Undertake pre and post inspections of works and servicing to monitor quality and ensure the service provider is meeting the contract specification or brief. Forecast annual budgets and manage monthly cash flow and expenditure to meet approved sums. Deliver a high quality and 'best in class' repairs service to customers demonstrated by high levels of satisfaction. Effectively manage relationships with key contract partnerships and supply chain to ensure contractual, procurement, statutory and regulatory compliance. Produce feasibility studies, options appraisals and technical advice on M&E and compliance related topics. Ensure compliance with all relevant statutory and regulatory requirements. Address complaints appropriately and within required timescales

The Branch Supervisor is responsible for supporting the day-to-day running of the branch, ensuring excellent customer service, safe operations, strong team performance and achievement of sales and operational targets. The role involves supervising staff, maintaining stock control and helping create an efficient, customer-focused branch environment. Salary: Up to £35,000 DOE Key Responsibilities Operations & Branch Performance Support the Branch Manager in the daily operation of the branch. Ensure smooth running of trade counter, warehouse and yard activities. Help achieve branch sales and profitability targets. Monitor stock levels and ensure accurate stock control procedures. Ensure goods are received, stored and dispatched correctly. Maintain high standards of housekeeping throughout the branch. Team Supervision Supervise branch staff and provide day-to-day guidance. Assist with staff training, development and performance management. Support rota planning and workload allocation. Promote a positive and professional team culture. Customer Service Deliver excellent customer service to trade and retail customers. Handle customer queries, complaints and escalations professionally. Build strong relationships with local contractors and account customers. Support upselling and cross-selling opportunities. Health & Safety Ensure compliance with company health & safety procedures. Promote safe working practices across the branch. Conduct regular safety checks and report hazards promptly. Ensure correct use of PPE and equipment. Administration Complete branch paperwork and operational reporting accurately. Support cash handling and banking procedures where required. Assist with ordering, invoicing and supplier coordination. Skills & Experience Required Previous experience within a builder’s merchant, trade supply, or wholesale environment. Experience supervising or leading a team. Strong customer service skills. Good communication and organisational abilities. Knowledge of stock control and warehouse operations. Ability to work in a fast-paced environment

Assistant Service Manager Location: Coulsdon Salary: £36,000 basic per annum plus bonus, OTE £50,000 Hours: Monday to Friday, 8:00amto 6:00pm,Saturdays on rota Ref: 30542 We are pleased to present an exciting opportunity for an experienced Assistant Service Manager to join a successful and well established main dealership based in Coulsdon. This position offers the chance to play a key role in a busy Aftersales department, supporting day to day operations and ensuring an exceptional level of customer service. This role is ideal for someone who is passionate about delivering high standards, confident in leading a team, and looking to develop their career within a respected and forward thinking dealer group. If you thrive in a fast paced environment and enjoy working closely with both customers and colleagues, this is a fantastic next step Benefits for Assistant Service Manager Generous holiday Pension Scheme Career opportunities On-site parking Employee discount across all Group companies, including special offers. Assistant Service ManagerRole Support the day-to-day running of the front-of-house aftersales operation, ensuring an efficient and professional customer journey Assist in leading, motivating, and developing the Service Advisor team to maintain high levels of performance and customer care Help manage customer queries and complaints while working closely with the workshop to ensure smooth workflow and strong service standards Assistant Service ManagerRequirements Previous experience in a main dealer aftersales environment, ideally with a strong background as a Service Advisor Confident in supporting and guiding a front-of-house team while delivering excellent customer service and handling escalated queries A full UK driving licence is required How to Apply To apply for this Assistant Service Manager vacancy, please send your CV, and I will contact you upon receipt. All applications will be treated with the utmost confidentiality. Consultant: Robert Samuels - Octane Recruitment RSOJ Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. TPBN1_UKTJ

Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • An allowance of up to £2,960 depending on location • A flexible contract of 40 or 45 hours a week. Salary will be pro rata • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Job Title: Water Treatment Sales / Account Manager Location: Croydon, Greater London Salary/Benefits: £40k - £55k + OTE & Benefits We are recruiting on behalf of a privately-owned Water Treatment / Water Hygiene specialist, who have a growing presence in the South East of England. Our client provides an array of services, including legionella risk assessments, steam boiler analysis and routine ACOP L8 monitoring, therefore, it is essential for applicants to have a thorough understanding of the industry. They are aiming to increase their existing client portfolio, and require a forward-thinking and proactive Water Treatment Sales / Account Manager to drive this growth. You will be instrumental in identifying new business leads and securing new client contracts. They are offering attractive basic salaries as well as comprehensive packages and a commission scheme. Ideally, we are seeking someone who is located around: Croydon, Bromley, Orpington, Sutton, Mitcham, Redhill, Caterham, Oxted, Sevenoaks, Kingston upon Thames, Guildford, Working, Aldershot, Camberley, Slough, Dartford, Gravesend, Erith, Aylesford, Maidstone, Royal Tunbridge Wells, Crawley, Horsham, Haywards Heath, Burgess Hill. Experience / Qualifications: • Experience working as a Water Treatment Sales / Account Manager, • Strong sales record of wins and conversions, • Robust technical knowledge, including: HSG 274 and ACOP L8 guidelines, • It would be advantageous to hold industry-recognised qualifications/tickets, • Excellent communication and interpersonal skills, • Able to manage own workload, • Good level of literacy, numeracy and IT skills, • Professional manner The Role: • Overseeing new and existing client accounts for Legionella, Water Treatment, Cooling Tower, Steam Boiler and Closed System client accounts, • Identifying gaps in the market and new client leads and actively trying to gain new business, • Being the first point of contact for clients, answering queries and providing technical support, • Upselling company services to existing clients, • Renewing existing client accounts, • Attending prospective client sites to establish their needs and promote company services, • Ensuring works are completed to agreed deadlines and within scopes, • Handling client complaints or on-site issues, • Producing quotations / bids for new projects, • Meeting with members of management and directors to discuss company performance, • Keeping accurate records of works and contracts, • Representing the company in a professional manner, • Keeping up-to-date with industry guidelines, • Maintaining and building strong relationships with clients, • Travelling in line with company needs, • Supporting and training new members of the team Future Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026

Assistant Project Manager & Estimator Location: London Sector: Residential property maintenance and domestic construction Employment Type: Full-Time, Permanent Salary: Up to £45,000 per annum (DOE) About the Company Our client is a well-established residential property maintenance contractor operating across the domestic sector in London. With over 25 years of experience, the business delivers small-scale projects for homeowners and continues to grow, offering a stable pipeline of work and opportunities for career progression. Role Overview The Assistant Project Manager & Estimator will support the delivery of residential maintenance projects from initial enquiry through to completion. Working closely with the Project Manager, this role combines estimating, coordination and site-based oversight, ensuring projects are organised, efficiently managed and completed to a high standard. Key Responsibilities Work closely with the Project Manager to prepare quotes and schedule works Plan, schedule and manage engineers’ daily workloads Coordinate projects from initial client enquiry through to completion Liaise with homeowners, tenants, landlords and managing agents Handle client enquiries, requests and complaints in a professional manner Attend site visits to assess works, scope projects and allocate resources Maintain accurate organisation, documentation and project tracking Ensure works are delivered on time and to required standards Requirements Minimum 3 years’ experience in a similar role or strong on-site residential experience Background within the domestic and residential construction or maintenance sector Solid understanding of on-site processes to accurately assess and plan works Full, clean UK driving licence Confident working both in an office environment and on-site Strong leadership skills with the ability to manage and support engineers Excellent English communication skills, both written and spoken Highly organised, detail-focused and proactive approach Ability to work independently, make decisions and resolve issues effectively Preference for candidates based locally to the area Preference for candidates from a trade background What’s on Offer Salary up to £45,000 per annum (DOE) Monday to Friday, 7:30am to 5:00pm Permanent, stable role within an established contractor Varied workload across multiple residential projects Opportunity for career development and progression within a growing business #INDPERM

Assistant Service Manager £36,000 basic salary with £50,000 OTE Coulsdon, Surrey Permanent, Full Time Monday to Friday (08:00 18:00) 1 in 3 Saturdays (08:00 14:00) Our client, based in the Coulsdon area has a new opportunity for an experienced main dealer Service Advisor to step up in to an Assistant Service Manager role. If you hold over 4 years worth of relevant experience and youre looking for the next step in your career this could be your next role in the Motor Trade! Apply with us today. Duties and Responsibilities include: As an Assistant Service Manager, youll take ownership of the front-of-house Aftersales operation , leading the Service Advisor team and driving an exceptional customer experience. Leading and developing a team of Service Advisors Acting as the main point of contact for customer care and escalations Handling and resolving customer complaints professionally Driving NPS scores and customer satisfaction KPIs Reporting performance and insights to senior management Overseeing daily operations to ensure a smooth and efficient service department Supporting wider Aftersales objectives and continuous improvement Your background & skill: Proven experience as a Service Advisor or higher in a car main dealership. Ability to lead from the front in a busy, pressured environment is essential. Automotive dealership skills and experience are essential. Well-presented and hold excellent interpersonal organisational skills. For further details on this Assistant Service Manager role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy TPBN1_UKTJ

A growing UK food business is seeking a Technical Manager to support the delivery of industry-leading standards across food safety, quality, compliance and supplier management. This is an excellent opportunity for a technically strong food professional to join a fast-paced and innovative organisation, working cross-functionally with internal teams, manufacturing partners and suppliers to ensure products consistently meet customer and regulatory expectations. The successful candidate will play a key role in maintaining and improving technical systems, managing supplier performance and driving continuous improvement initiatives across the supply chain. Key Responsibilities • Manage and maintain the Food Safety and Quality Management Systems., • Ensure compliance with all relevant food safety, legal and customer requirements., • Lead supplier approval, monitoring and performance management programmes., • Conduct supplier audits and technical reviews., • Manage product specifications, technical documentation and due diligence systems., • Support new product development projects from a technical and compliance perspective., • Investigate customer complaints, non-conformances and root cause analyses., • Monitor emerging legislation and ensure business compliance., • Work closely with manufacturing partners and suppliers to drive continuous improvement., • Lead risk assessments, vulnerability assessments and product compliance activities., • Support internal audits and external certification programmes., • Provide technical guidance and training to internal stakeholders. Candidate Profile We are interested in speaking with candidates who possess: • Experience within food manufacturing, food service, retail, ingredients or branded food businesses., • Strong knowledge of HACCP, food safety legislation and quality management systems., • Experience managing supplier approval and audit programmes., • Understanding of BRCGS standards and food industry compliance requirements., • Strong stakeholder management and communication skills., • Ability to influence and build relationships across multiple business functions., • A proactive and solutions-focused approach to technical challenges. What's on Offer • Opportunity to join an ambitious and growing food business., • Broad technical role with exposure across quality, food safety, compliance and supplier management., • Significant autonomy and opportunity to influence technical strategy., • Competitive salary and benefits package., • Collaborative and entrepreneurial working environment

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Children's Home Manager – Ofsted Registered Kingston upon Thames Competitive Salary + Benefits Overview We are a specialist provider of high-quality residential care for children and young people with emotional and behavioural needs. Our homes are committed to providing safe, nurturing and therapeutic environments where children can thrive and achieve positive outcomes. We are seeking an experienced and passionate Children's Home Manager to lead one of our Ofsted-regulated homes in either Kingston upon Thames or Slough. This is an exciting opportunity for an ambitious leader to make a genuine difference to the lives of children and young people while developing and leading a committed and dedicated team. Objectives As Children's Home Manager, you will provide effective leadership and operational management of the home, ensuring full compliance with the Children's Homes Regulations and Quality Standards. You will work closely with the Responsible Individual and wider senior leadership team to develop a positive culture focused on achieving outstanding outcomes for children. You will lead a team of Deputy Managers, Senior Residential Support Workers and Residential Support Workers, contributing to service development, quality improvement initiatives and maintaining high standards of safeguarding, care and practice. Responsibilities Key responsibilities include: Providing effective leadership and day-to-day management of the home. Ensuring compliance with Ofsted regulations, Children's Homes Regulations and Quality Standards. Creating a safe, nurturing and child-centred environment that promotes positive outcomes. Leading, motivating and developing a high-performing staff team. Managing recruitment, supervision, appraisals and workforce development. Ensuring children have high-quality care plans, risk assessments and placement plans in place. Promoting safeguarding and managing incidents, complaints and investigations appropriately. Managing budgets and resources effectively. Maintaining positive relationships with local authorities, families and partner agencies. Preparing for and participating in Ofsted inspections and implementing quality improvement plans. Embedding therapeutic and trauma-informed approaches throughout the home. Requirements Essential: Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to complete within required timescales). Previous experience managing or deputising within an Ofsted-regulated children's home. Strong knowledge of Children's Homes Regulations 2015 and Quality Standards. Proven leadership and people management skills. Experience of safeguarding children and promoting positive outcomes. Excellent communication, organisational and problem-solving skills. Full UK driving licence. Desirable: Experience working with children with emotional and behavioural difficulties (EBD). Previous experience achieving Good or Outstanding Ofsted outcomes. Knowledge of therapeutic and trauma-informed models of care. Benefits Competitive salary package & Performance-related bonus scheme. Generous annual leave entitlement. Ongoing training and continuing professional development. Support towards further qualifications and career progression. Employee Assistance Programme and wellbeing support. Pension scheme. Free parking. Opportunity to shape and develop a high-quality service. The chance to make a lasting difference to the lives of children and young people. If you are an experienced and motivated leader who is passionate about delivering exceptional care and achieving the best possible outcomes for children, we would love to hear from you

Freedom of Information and Data Protection Manager / Disclosure Manager A great opportunity for an information rights professional with FOIA, EIR, data protection, compliance, records management and line management experience. If you’ve also worked in the following roles, we’d also like to hear from you: FOI Manager, Data Protection Manager, Information Rights Manager, Information Governance Manager, Disclosure Manager, Freedom of Information Officer, Data Protection Officer, Compliance Manager Please note this job is officially known within the organisation as a Disclosure Manager SALARY: £43,912 per annum (For Croydon / London role) & £39,849 per annum (For roles outside London) + Benefits LOCATION: Croydon, South London This role is in Croydon. However, we have multiple positions across the UK and will also accept applications for candidates who live in Birkenhead or Warton, North West England, Coventry or Telford, West Midlands, Durham, North East England, Weymouth or Gloucester or Plymouth, South West England, Kingston upon Hull, Yorkshire and the Humber, Leicester or Nottingham, East Midlands, Peterborough, East of England, Swansea, Wales JOB TYPE: Full-Time, Permanent (Part-Time Hours will also be considered) WORKING HOURS: Flexible Working Hours JOB OVERVIEW We have a fantastic new job opportunity for a Freedom of Information and Data Protection Manager to lead FOIA, EIR and data protection activity within a busy public sector environment. As the Freedom of Information and Data Protection Manager you will manage a team of Disclosure Officers, supporting timely, accurate and compliant responses to information requests while promoting a positive information rights culture. The Freedom of Information and Data Protection Manager will interpret legislation, provide advice, oversee quality standards, support complaints and ICO correspondence, and contribute to training, monitoring, audit activity and publication scheme work. DUTIES Your duties as the Freedom of Information and Data Protection Manager include: • Team Leadership: Lead a team of Disclosure Officers coordinating responses to Freedom of Information, EIR and data protection requests, • Request Management: Ensure responses are high quality and delivered within relevant statutory deadlines, • Quality Assurance: Monitor and quality check the team’s responses, providing constructive feedback and support on complex cases, • Records Management: Ensure effective records are maintained and update SharePoint sites as required, • Internal Reviews: Manage requests for internal review and support complaints and ICO correspondence, • Legislation and Guidance: Interpret legislation and regulatory guidance, sharing findings in a clear, consistent and actionable way, • Advice and Support: Provide timely, high-quality information rights advice to colleagues across the organisation, • Training and Compliance: Collaborate on information rights training and carry out monitoring and audit activity to support compliance, • Reporting and Disclosure Logs: Compile information for the Freedom of Information disclosure log and provide quarterly statistical returns, • Deputising Duties: Provide cover for team members and deputise for the Information Rights Manager when required CANDIDATE REQUIREMENTS • FOI or Data Protection Qualification: practitioner qualification in Freedom of Information or Data Protection, or willingness to complete the qualification once in post, • Freedom of Information Knowledge: current working knowledge and practical application of freedom of information legislation within a comparable organisation, • Data Protection Knowledge: current working knowledge of data protection legislation within a comparable organisation, • Line Management Experience: experience managing a team of information rights practitioners, • Information Rights Compliance: knowledge and experience of monitoring information rights compliance, • Communication Skills: excellent written and oral communication skills, with the ability to explain rules and legislation clearly, • Prioritisation: evidence of managing conflicting priorities and meeting demanding deadlines, • Collaborative Working: proven ability to work on own initiative and as part of a wider team, providing advice to achieve shared goals DESIRABLE • Welsh Language Skills: ability to speak Welsh, where the successful candidate is based in the Swansea office This role requires a DBS check CLOSING DATE: 23:55pm on 7th July 2026 APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14832 Full-Time and Part-Time Jobs, Careers and Vacancies. Find a new job. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

SUMMARY OF POST: To provide high quality care and support services that enable customers to live the lives they choose as far as they are able. The Registered Care Manager is directly accountable to the Operations and Compliance Manager, Operations Director and to the regulatory body for domiciliary care. Key responsibility Efficiently manage the day to day running of the extra care contract. Allocate resources and monitor performance to deliver high quality care and support to customers. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Duties and specific responsibilities Manage the safety and quality of the business Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements Be prepared to work flexibly to ensure the safe delivery of the extra care service Provide a good service to customers Promote the rights of each customer and keep their wishes at the centre of their care and support Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality care and support services within extra care. Keep all information about customers and their families secure and confidential Lead and manage staff Manage the effective recruitment, induction and training of the scheme coordinator(s), supervisor(s), care workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out appraisals and monitoring of staff performance Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent Attend external meetings and represent the service in a positive manner Responsibility for Emergency of out of hours phone cover for your staff This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements. Personal attributes Caring and compassionate towards people in need of care and support Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions Excellent time keeper and reliable Professional, smart appearance Knowledge and understanding Excellent understanding of the needs of people who require care and support at home and the provision of care services within extra care schemes in line with best practice Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification Understanding of systems to maintain confidentiality in relation to customers, staff and the business Knowledge of health and safety matters in relation to care services and risk management Knowledge of how to recognise abuse and safeguarding procedures Experience and skills Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy Experience of care services, risk assessment and person centred care and support Ability to plan and organise workloads effectively so customers receive the services they expect Good administrative skills and computer literacy Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff Ability to maintain clear written and electronic records and to follow statutory reporting procedures Experience of financial management desirable Ability to implement Care Support policies, procedures and instructions Additional requirements Willingness to work flexibly and to keep knowledge and skills up to date. Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure Full drivers licence Desirable criteria Experience of managing the delivery of social care services as a registered manager Train the trainer qualifications Knowledge of business management and business start up

The Complaints & Information Manager is a crucial role within the Children and Education Directorate, responsible for managing complex statutory and corporate complaint investigations.

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Customer Success Account Manager (Digital Agency). Customer Success Account Manager. Customer Success Account Manager.

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