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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: • Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives., • Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations., • Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments., • Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices., • Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme., • Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management., • Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required., • Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring:, • A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning, • Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders., • Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner., • Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations., • Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery., • Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements., • Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience., • Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience:, • A degree in a related field such as Business, or a similar discipline., • Experience in producing professional documentation or materials for internal/external stakeholders is a plus., • Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Hybrid (Kingston area 1-2 days per week in office) £60k - £70k + £20k OTE and benefits PROTECTING FRONTLINE WORKERS ACROSS THE UK'S LARGEST RETAILERS. Market-leading body-worn video technology company with police force pedigree now scaling across UK retail. Major household name clients including supermarkets, high street retailers, and hospitality venues. The retail division just became the company's largest revenue driver at £7.5m.You'll manage a portfolio of 20 established retail accounts with significant untapped expansion potential. Average account penetration is low, refresh cycles are coming, and recurring revenue from subscriptions provides a strong foundation.Your job: proper account management structure, strategic stakeholder engagement, and maximising the £2m+ opportunity sitting in your portfolio. THE COMPANY Body-worn video solutions spanning 40+ countries. Trusted by 70% of UK police forces. Now expanding across retail, local authorities, and commercial sectors. Revenue: £27-30m | Headcount: THE ROLEAccount management role requiring hunter mentality. You'll own 20 retail accounts (£40k-£200k ARR each) where relationships exist, but engagement has been inconsistent. Success means running quarterly business reviews, mapping complex stakeholder environments (Loss Prevention, IT, Security, Health & Safety), identifying expansion opportunities, and hitting £1m revenue target from your portfolio.This isn't passive farming. Some accounts need re-engagement. Some are primed for expansion. All need structured account management. Key Responsibilities: • Act as single point of contact for portfolio of 20 retail accounts, • Develop and execute strategic account plans with clear stakeholder mapping, • Run quarterly business reviews independently with senior stakeholders, • Drive expansion: cross-site rollouts, new departments, hardware refresh cycles, • Secure contract renewals and long-term business continuity, • Partner with Technical Account Managers and Support for customer success, • Maintain accurate CRM forecasting and provide market intelligence, • Customer site visits 2-3 times per month across the UK. WHO YOU ARE Essential: • Minimum 5 years' B2B account management experience, • Complex solution sales background (not transactional), • Strong fundamentals: account mapping, QBRs, strategic planning, • Multi-stakeholder management across technical and operational functions, • Energy and presence for senior-level conversations, • Proven track record of results and career progression, • Pure sales/account management background, • Retail sector experience or understanding, • SaaS or subscription revenue model background, • Security or safety solutions experience, • CRM proficiency (Salesforce), • Structured sales methodology exposure (MEDDPICC, etc.) THE PACKAGE • £60k - £70k base salary, • £20k OTE (uncapped beyond target), • Private Medical Insurance, • Birthday off (paid), • Holiday purchase scheme (buy up to 5 extra days), • Early finish Fridays (aim for 2pm), • Hybrid working (office 1-2 days/week + UK customer visits), • Employee Assistance Programme (24/7 support), • Pension WHY APPLY Inherit 20 retail accounts with established relationships and immediate revenue potential from refresh cycles and subscription renewals. Significant expansion runway available - you'll define the strategy and own execution. Technology protects retail workers facing violence that's doubled since 2021. Founder-owned company with police pedigree, strong retail client base (household name supermarkets, high street brands, hospitality venues), and clear 2026 growth priorities. Walk into existing business and prove there's more to unlock.

Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The Head of Fleet Maintenance is a pivotal leadership role within South Western Rail, responsible for overseeing Train Maintenance Centres, operations and outstations stabling locations. This strategic position drives excellence in maintenance and fleet performance, ensuring operational reliability and service quality across the network. At the heart of this role is exceptional people leadership. The Head of Fleet Maintenance leads a large, diverse, and multidisciplinary team, fostering a high-performance culture built on trust, collaboration and continuous development. By empowering individuals and teams, the role cultivates accountability, innovation and a shared commitment to safety and customer satisfaction. This leader brings track and train technologies together, acting as the principal liaison between internal departments and external partners. They champion cross-functional integration, ensuring seamless communication and delivery across the business. With a focus on asset optimisation and long-term value creation, the role promotes a people-first approach, prioritising wellbeing, inclusion and professional growth to drive sustainable success. Your main responsibilities will be: Safety and performance: Ensure the safety of colleagues, customers, and assets through robust maintenance practices and a safety-first culture. Drive improvements in train performance, punctuality, and reliability by reducing technical defects and service cancellations. Innovation and Technology: Lead the adoption of cutting-edge digital technologies and data-driven maintenance strategies. Embed a culture of innovation across the fleet function. External and Internal Stakeholder Engagement: Represent the fleet function at senior level, building strong relationships with internal departments, industry partners and regulatory bodies. Our People: Build and sustain an inclusive, high-performing team culture that attracts, develops and retains top talent. Champion employee engagement, wellbeing, and leadership development to support long-term organisational growth. Financial Sustainability: Deliver cost efficiencies through smarter maintenance practices, supply chain optimisation and collaborative industry partnerships. Contribute to long-term financial planning (Opex and Capex) to support the region's business objectives. Change Leadership: Lead the fleet maintenance function through significant industry transformation, including the integration of the Wessex region and the transition to Great British Railways. Ensure operational continuity and team resilience during periods of change. Customer: Deliver a consistently high-quality, reliable and well-presented fleet that enhances the customer journey. Set new standards for fleet maintenance that ensures SWR is an industry-leading operator. Sustainability and Social Value: Lead initiatives to reduce the environmental impact of fleet operations, including energy and carbon reduction plans. Strengthen SWR's social value by contributing to community engagement and sustainable transport goals. Business and Partnerships: Engage across all functions within the business to support business planning, forecasting, business reporting and delivering against KPIs, both internally and externally. You'll need to be: • Degree level qualified in an appropriate engineering or business discipline., • Proven leadership skills and excellent interpersonal communication skills., • Ability to act strategically and interact with senior colleagues and equivalent external stakeholders., • Excellent communication skills; verbal, written and listening., • Demonstrate good organisation skills including the ability to prioritise effectively, delegate and deliver high quality work to deadlines., • Able to evidence strong commercial awareness, negotiation at all levels and are customer orientated., • Presents ideas and recommendations in a clear and convincing manner to influence others to make the right decisions for the organisation., • Ability to inspire and develop others to deliver business goals and achieve their potential., • A technical knowledge of traction and rolling stock., • A good knowledge of train maintenance depots or comparable production environment., • Good general understanding of the UK rail industry., • Clear visible understanding of safety issues related to public transport vehicles or systems., • Experience of working within a train operating company or industry infrastructure environment About the location Wimbledon Traincare Depot is a short walk from Wimbledon Park station and recently welcomed its first Class 701 train, marking a significant milestone in the £1bn transformation of suburban travel. Our current fleet operating on the suburban network (Class 455 and 458 trains) will be replaced over a 2 year period with 90 brand new 701's. Drivers, maintenance and other depot colleagues are currently in training to develop the new skills needed for the next generation of trains that will be fitted with all new modern technology. Wimbledon depot will eventually become the new maintenance home for the entire Class 701 fleet. Working pattern Working an average of 37 hours per week over 5 days Normally Mon-Fri, 0900-1700, however will manage hours, days and locations as business needs dictate. The Reward In return we offer a competitive salary and a variety of valuable benefits including free duty and leisure travel on SWR services for employee, free leisure travel for spouse/partner and dependants (criteria dependant), 75% discount on many other train operating companies and an excellent pension scheme. Applicants who require a visa, must have at least 6 months remaining at the time of their appointment. For more information and to submit an application please go to:

Robert Half have partnered with a Healthcare Manufacture to recruit for a Disaster Recovery Specialist to lead and enhance our organisation's resilience strategy. This role will focus on planning, developing, and executing robust Disaster Recovery and Business Continuity processes within a complex Azure-based environment. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Responsibilities: xwzovoh • Lead the planning and development of DR and BC testing servic...

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do *(Please note that is an in-person role and is required to be in the office 5 days a week) * As , you will play a key role in maintaining the operational rhythm of our London hub. You’ll be responsible for the daily upkeep, setup, safety, and support functions that allow our people and space to operate at their best. This role blends hands-on support with a growing level of ownership and independent judgment — proactively addressing issues, keeping systems running, and flagging risks before they escalate. You’ll work closely with the Office Operations Senior Manager & Senior Coordinator to collaborate with vendors, building teams, and office staff to ensure London Canary Wharf remains a high-functioning, safe, and well-cared-for space. • Taking initiative and following through on tasks reliably and independently, • Spotting issues early and taking proactive steps to address them, • Staying organized, especially when managing multiple ongoing responsibilities, • Communicating clearly and respectfully with colleagues, vendors, and building teams, • Maintaining high standards of cleanliness, consistency, and readiness across spaces • Conduct regular walkthroughs to check for maintenance or space issues., • Address or escalate problems related to cleanliness, lighting, temperature, signage, or safety., • Coordinate minor fixes or adjustments in collaboration with building management or vendors., • Monitor and restock kitchen and pantry areas with beverages, snacks, and other supplies., • Maintain inventory of office pantry and supplies essentials (e.g. stationery)., • Receive, log, and distribute inbound mail and packages., • Coordinate outbound courier pickups and prepare items for shipment., • Support the distribution and deactivation of employee and contractor access badges., • Prepare desks and supplies for new joiners as part of onboarding., • Help keep our office running safely and smoothly by supporting everyday readiness activities (first-aid supply checks, ensuring fire exits and walkways are clear, keeping safety signage visible etc.)., • Contribute to our emergency and continuity plans by keeping information up to date and helping coordinate simple preparedness activities., • Act as an extra set of eyes to make sure the space remains welcoming, functional, and secure for everyone. What You'll Bring • 4+ years of experience in office coordination, facilities, hospitality, or a similar setting, • Comfort with moderate physical tasks (e.g., lifting supplies daily, moving tables and chairs frequently, walking the office), • Confidence managing day-to-day routines and solving problems as they arise, • A sense of ownership and commitment to doing things well, • Ability to work independently while contributing to a team, • Proficiency with tools like Microsoft Outlook, Excel, and Slack Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

The Deputy General Manager also deputises for the General Manager when required, supports business continuity planning, and contributes to service development and improvement initiatives across the wider IUC network. Within our Integrated Urgent Care (IUC) service, we provide 24/7 patient‑focused