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We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third‑party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third‑party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third‑party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war‑room procedures and ensure lessons‑learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third‑party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business‑agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Finance Manager - Immediate Start Overview We are seeking an experienced Finance Manager to join on an interim basis for 4-5 months, providing immediate support across core finance operations and ensuring continuity during a busy period. This role will play a key part in maintaining financial control, reporting accuracy, and supporting senior stakeholders. Key Responsibilities • Oversee day-to-day finance operations, ensuring robust financial controls, • Lead on monthly management accounts, reporting, and analysis, • Manage budgeting and forecasting processes, • Support year-end preparation / audit where required, • Provide financial insight and reporting to senior management, • Supervise / support junior finance team members, • Drive improvements in processes, controls, and reporting efficiency, • Partner with key stakeholders across the business to support decision-makingKey Requirements, • Fully qualified accountant (ACA / ACCA / CIMA), • Proven experience in a Finance Manager or similar role, • Strong background in management reporting and financial control, • Ability to hit the ground running in a fast-paced environment, • Strong stakeholder management and communication skills, • Experience with ERP systems and Excel modelling#4802042

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

LUXURY BRAND MARKETING MANAGER WEST COUNTRY - REMOTE UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Brand Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Luxury Brand Marketing Manager to join this fast-growing business and play a key role in their future success. THE BRAND MARKETING MANAGER ROLE • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within a Luxury Brand Marketing Manager position or similar is essential, • Experience of working with developing product-based brands, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots TO APPLY: If you've got the experience set out above for the Luxury Brand Marketing Manager position, then please send your CV for consideration via the advert. We'll be shortlisting candidates soon to make contact to discuss the role. Get Recruited is acting as an Employment Agency in relation to this vacancy.

_ is an On-Demand Talent Platform specialising in the IT and technology sector. We have an opportunity live at the moment looking for an Infrastructure Engineer (Virtualisation) with one of our enterprise clients. All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to https://app.gigged.ai/find-a-gig/6gd09q70AEL and create a free talent profile. Start: ASAP Duration: 6-month rolling contract (likely 1–2 years) Rate: £550 per day (inside IR35) Location: Hybrid – 2 days per week in Sheffield office to start (may reduce once established) We are seeking an experienced Infrastructure Engineer (Virtualisation) to join a leading financial services organisation on a contract basis. You will design, build, and support enterprise virtualisation platforms across on-premises and hybrid environments, ensuring stability, performance, and regulatory compliance. This role is key to maintaining secure, resilient, and cost-effective infrastructure, enabling application and platform teams to deliver change safely. Virtualisation Platform Engineering & Operations Build, operate, and maintain enterprise virtualisation platforms (VMware vSphere/ESXi, Hyper-V). Provide day‑2 operational support: monitoring, troubleshooting, performance tuning, capacity optimisation. Execute patching, upgrades, firmware updates, and hardware lifecycle activities. Ensure high availability, clustering, failover, and recovery mechanisms. Platform Lifecycle & Capacity Management Own platform lifecycle processes: build standards, upgrades, decommissioning, technical refreshes. Conduct capacity planning and forecasting to meet business demand. Identify and remediate single points of failure; support disaster recovery testing. Automation & Standardisation Develop and maintain automation for provisioning and configuration (scripting/Infrastructure as Code). Standardise virtualisation builds, templates, and configurations. Support integration with cloud and container platforms in hybrid delivery models. Incident, Problem & Change Management Act as escalation point for complex incidents. Perform root cause analysis and implement preventive actions. Support controlled change execution following ITIL processes. Security, Risk & Compliance Ensure platforms meet security standards, hardening guidelines, and regulatory requirements. Support audits with documentation and operational evidence. Manage vulnerabilities, configuration drift, and access controls. Collaboration & Documentation Work closely with storage, network, OS, cloud, and application teams. Provide technical input for designs and onboarding. Maintain documentation, runbooks, and operational procedures. Essential: Experience with enterprise virtualisation (VMware vSphere/ESXi/vCenter or equivalent). Proven infrastructure engineering or platform operations experience in enterprise environments. Hands-on with upgrades, patching, performance tuning, troubleshooting. Knowledge of server hardware, storage, and networking related to virtualisation. ITIL-aligned operational experience. Strong analytical, troubleshooting, and documentation skills. Desirable: Experience in financial services or regulated industries. Scripting/automation experience (PowerShell, Python) and Infrastructure-as-Code. Knowledge of hybrid integration between virtualisation, cloud, and containers. Disaster recovery/business continuity experience. Personal Attributes: Ownership and accountability for platform stability. Ability to work in global, multi-disciplinary teams. Clear communication with technical and non-technical stakeholders. Proactive, focused on continuous improvement and risk reduction.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

MARKETING MANAGER - LUXURY CORNWALL - REMOTE BUT NEED TO BE BASED IN THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct Brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with Digital lead to develop & monitor successful social media programme, • Manage Consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

MARKETING MANAGER - LUXURY REMOTE WORKING - CORNWALL - NEED TO BE BASED IN/AROUND THE AREA UP TO £45,000 + FANTASTIC BENEFITS THE OPPORTUNITY: We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function. As part of their strategy, they're now seeking an experienced Luxury Marketing Manager to join the team to play a key role in taking the business to the next level. As a Luxury Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perfect opportunity for an experienced Marketing Manager / Senior Marketing Executive to join this fast-growing business and play a key role in their future success. THE ROLE: • Working closely with the Marketing Director and wider marketing team, • Drive the Marketing Strategy development in consultation with the Head of Marketing, • Development of Brand identity toolkit and ensuring brand continuity throughout the business, • Develop and deploy annual Marketing plans for all brands, • Conduct brand analysis, diagnostic, identifying weaknesses and opportunities, • Compelling, distinctive creative campaign development, • Design & packaging development across the portfolio, • Media planning across all consumer touchpoints, • Work with digital lead to develop & monitor successful social media programme, • Manage consumer PR strategy and key messaging, • Pricing analysis, strategy and deployment, • Develop key consumer influencer and ambassador relationships, • Assist Product Development Manager in developing forward innovation funnel, • Strong project management of marketing activity, • Championing the brand internally and externally, • Strong cross functional working, pivot for all brand activities, • Identifying key insights from competitor, consumer, category analysis, • Ongoing budget planning and spend control, • Key point of contact for all supporting agencies and partners THE PERSON • Current experience within the Luxury industry, • Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar, • Experience of working with developing product-based brands, • Must have experience coordinating and managing agencies and budgets, • Experience of developing marketing plans, media planning and budget planning, • Able to lead on photoshoots Get Recruited is acting as an Employment Agency in relation to this vacancy.

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

From Level 4 Diploma qualified to Financial Adviser: Step into Advice with Warm Clients and Full Support You've spent the time to complete your exams and now you're ready to take the next step. If you are ready to start a client-facing Financial Adviser role, this is your opportunity to do so with structure, support, and a ready-made platform for success. We’re working with a respected, FCA-regulated Wealth Management firm that’s actively supporting qualified professionals into advice. With a strong flow of inbound client enquiries and an existing client base ready to be nurtured, there’s no pressure for cold business development — just a genuine focus on delivering high-quality, ethical advice. Salary & Benefits: Base salary is up to £45,000 + Bonus • No cold calling: You’ll be working with existing clients and inbound leads, • Mentoring by experienced advisers and structured training programme, • Full support for Chartered exams and CPD The Opportunity • This is a structured trainee route designed for paraplanners who are ready to become advisers but want to do it properly — with guidance, mentoring, and warm clients to work with. You’ll support experienced advisers in client meetings, contribute to advice strategies, and gradually take ownership of existing relationships and qualified leads., • You’ll have full access to the firm’s paraplanning and admin teams, allowing you to focus on building trust, delivering advice, and developing your presence as a Financial Planner. Your Role • Support advisers in meetings and advice preparation, • Start managing relationships with existing clients, ensuring continuity and care, • Follow up on warm inbound leads and new client referrals, • Build your own client base over time with full marketing and BD support, • Stay up to date on regulations, tax planning, and investment trends, • Deliver compliant, holistic financial advice with full back-office support About You • Level 4 Diploma in Financial Planning (essential), • Strong interpersonal and communication skills, • Eagerness to move into a client-facing role, • Passion for delivering ethical, long-term financial planning Why This Firm? You’ll work with warm clients, inbound leads, and no pressure to “sell” — just the space to learn, grow, and thrive. Apply now to explore how your transition into advice can be smooth, supported, and successful.

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The End User Support Site Lead is responsible for managing the local End User Services team and overseeing all on-site support operations for employees. This includes day-to-day operational support across broking and non-broking functions, ensuring that incidents, problems, requests, and project work are executed efficiently and to a high standard. The role requires strong leadership, excellent customer focus, and ownership of local service delivery. The Site Lead also acts as deputy to the regional End User Services leadership, contributing to operational management, continuous improvement, and project execution across the region. Role Responsibilities Provide day-to-day leadership and operational oversight for End User Services in Belfast, ensuring a consistently high standard of service for both broking and non-broking populations. Ensure all end-user facing IT services are stable, secure, and fit for purpose, enabling employees to perform their roles effectively. Lead and coordinate support across desktop computing, end-user applications, mobile devices, and related technologies in line with agreed service levels. Act as the primary site lead for End User Services, representing the function locally and providing visible leadership. Ensure all incidents, service requests, problems, and changes are managed in accordance with ITSM and ITIL-aligned processes, including Incident, Request, Change, Configuration, Capacity, and Release Management. Collaborate closely with Infrastructure, Architecture, Service Management, IT Security, Facilities, and Communications teams to deliver a seamless end-user experience. Drive continuous service improvement by identifying opportunities for process optimisation, automation, and tooling enhancements to improve efficiency and user satisfaction. Act as site lead for driving cross functional innovation and AI programmes. Support and contribute to root cause analysis of recurring or high-impact issues, ensuring corrective actions are identified and implemented. Ensure adherence to IT Security, Risk Management, and Business Continuity (BCP) policies and procedures at all times. Oversee local project delivery and technology rollouts, coordinating team resources to support regional and global initiatives. Maintain and report on service delivery metrics, using data to track performance, identify trends, and support management reporting. Ensure adequate shift coverage and on-site support across all Belfast locations, including support for office moves, desk relocations, and weekend activities where required. Act as a role model within the team, demonstrating professionalism, accountability, and a strong customer service ethos at all times. Experience / Competences Essential Demonstrable experience working within large, complex organisations, ideally within financial services or similarly regulated environments. 5-7 years' proven experience in a supervisory or team leadership role with responsibility for End User/ Desktop Support services. Hands-on technical experience across Windows desktop environments, Office applications, Active Directory, SCCM / App-V, end-user hardware, and file and print services. Experience leading teams in fast-paced, business-critical environments with multiple concurrent priorities. Working knowledge of ITIL-aligned IT Service Management processes. Strong customer service focus with the ability to engage effectively with end users, stakeholders, and third-party vendors. Excellent written and verbal communication skills, with the ability to convey technical information clearly to non-technical audiences. Awareness of Risk Management, Compliance, Information Security, and Business Continuity requirements Analytical and structured approach to problem solving, including root cause analysis. Desired Previous experience within investment banking, financial services, or trading environments. Experience supporting broking or front-office user populations. Exposure to service automation or tooling improvement initiatives. Experience contributing to regional or global technology projects and rollouts. Use of service metrics and reporting to drive service improvement. Demonstrated willingness to learn and adopt new technologies. #LI-MID #NIJobs Role Band & Level: Professional, 5 Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below. TLNT1_NI

The Vacancy As an IT Analyst within IT, you will play a key role in keeping the firm secure from cyber threats and assisting in the recovery of the firm's systems and services, in the event of a Disaster Recovery/Business Continuity situation. Work with internal teams and suppliers to mitigate/remed

Job Description Main Responsibilities of Rehabilitation Assistant: To assist the people we work with to become more independent with their physical care, personal hygiene, daily life tasks and skills with a person centred approach. To participate in the creation of a clinical led rehabilitation plan and its implementation, ensuring that their independence is preserved and developed as far as possible and affording appropriate levels of privacy and dignity. To maximise the use of the environment and tools within the service to promote independence. To participate in a multi disciplinary approach by offering rehabilitation focused feedback to aid clinical planning and reviews. To be active participants in rehabilitation goal setting. To be confident and competent in explaining their rehabilitation role to the people we work with, family and other professionals. To promote effective customer communication with their relatives, friends, professionals and other members of staff, in order to ensure the continuity of quality and safety in the provision of support. To work within a person-centred approach to encourage the people we work with to maintain maximum independence, considering their physical, sensory, cognitive and emotional condition, as well as their current skills, personal choices and aspirations. To encourage the people we work with to participate in the running of the service provision. To be open to peoples preferences as to how tasks are carried out. To report and record any incidents or events that may have an impact on the persons PCP (Person Centred Plan), liaising with the immediate supervisor (and/or any other relevant staff) as appropriate. To ensure that record-keeping is maintained and updated in an accurate, timely and confidential manner. To become familiar with any changes in the peoples condition or situation at the beginning of each shift, as well as any associated changes in the working environment or premises. Where required, to escort and assist people with a disability both in and around the service setting and accompany them to other external events and appointments in the wider community. To support with daily life skills such as shopping, food preparation and general housekeeping in accordance with the requirements of the service. To actively encourage and participate in any programmes (e.g. exercise) identified in a customers PCP by the relevant therapist. To help customers with mobility and other physical or sensory disabilities and assist in the use of support aids and personal equipment. Where required, administer medication and/or delegated nursing care as directed by nurses, medical advisors and supervisors or line-manager. To comply with all health and safety policies and procedures. To comply with Threshold and any local safeguarding and Mental Capacity Act (MCA) policies and procedures. To work within the regulatory compliance requirements applicable at the respective service. To maintain an awareness of individual customer risk assessments relating to specific support needs, for example, dysphagia, mobility and safety. To participate in supervision, staff meetings and training activities (including updates) as required, sometimes off-site and outside of normal hours. To be responsible for maintaining and improving own knowledge and skills through experience and training. To undertake any other additional responsibilities as requested by the Service Manager following the successful completion of any specific training and personal skills development. To undertake any other reasonable duties as requested. To work all times in accordance with the values, policies and procedures of Threshold Services NI. This job description is intended to give you an indication of the main duties involved in the role but is not intended to be an exhaustive list of tasks and duties will ultimately be determined by the specific requirements of the respective service General Actively promote the organisational mission, values, aims and objectives, ensuring all Policies and Procedures, to include the Code of Conduct and Practice are adhered to at all times. Be a cultural carrier for Threshold Ensure compliance with all legal and regulatory requirements, including NISCC registration and Access NI check requirements. Adhere and comply with all Thresholds Health and Safety Policies and Procedures including reporting and recording of all relevant incident, contributing to the overall physical cleanliness and general condition of the facilities of the service. Act as a Deputy Fire Warden and / or First Aid Person if designated. Actively promote a working environment where equality of opportunity, anti-discriminatory practice, individual rights and choice are promoted in accordance with Thresholds established Principles, Policies and Procedures. The above summary of the main roles and responsibilities is not intended to be exhaustive. This role may develop in accordance with the Thresholds Strategic Corporate Plan. However, you will from time to time be required to undertake other duties that are appropriate to your role and nature of your post. Equal Opportunities Statement Threshold is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on any of the protected characteristics. Our hiring decisions are based solely on qualifications, merit, and business needs. We encourage all qualified candidates to apply and join us in creating a welcoming environment for everyone. Person Specification Applicants must provide evidence by the specified closing date for application submission as how they meet the following essential and desirable criteria: Selection Criteria Education/ Professional Qualifications/ Experience and Knowledge Essential GCSE English and Mathematics Grades A C or demonstrable equivalent & Lvl 3 RQF Qualification or equivalent & Minimum 1 year experience working in following: -Working in complex needs setting -Be familiar with the needs assessment and rehabilitation planning process & To hold a level 2 in food hygiene or be willing to attain it once in post. Or a psychology degree (lv 6) or other relevant discipline or equivalent & To hold a level 2 in food hygiene or be willing to attain it once in post & Lvl 3 RQF Qualification or willing to attain in post through organisation Competencies Essential Ability to demonstrate alignment with Thresholds core values: -Communication and interpersonal skills -Motivation and drive for excellence -Innovation and Creativity -Integrity and Honesty -Collaboration and Team work. Additional Requirements Desirable Have access to a form of transport that will permit the candidate to meet the requirements of the post in full. Guidance Threshold will undertake a shortlisting exercise based solely upon the written information contained within your application form, to satisfactorily demonstrate how and to what extent you meet the above specified criteria. The shortlisting exercise will be based upon the identified criteria from the personnel specification. The shortlisting panel will not make assumptions as to your circumstances, qualifications, and experience. Threshold reserves the right to supplement these shortlisting criteria using additional essential and or desirable criteria from the personnel specification at subsequent stages of the shortlisting process. Canvassing Please note that any form of canvassing, either oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate from the recruitment and selection process. Supplementary Information Please note that this is a regulated post and will be subject to an Enhanced Access NI Check. For more information on the background check process, please refer to our policy titled Inclusive Hiring and Rehabilitation. This will be dealt with in line with our Privacy Policy. The post holder must either be registered or apply for registration with the Northern Ireland Social Care Council, (NISCC), upon appointment. TLNT1_NI

Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. Were an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW Were a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are looking for a skilled and results-oriented Onsite Support Analyst based in Belfast, working remotely and supporting customers in Dublin and London. Occasional travel to customer sites will be required, when not providing remote support. Your responsibilities will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their goals. With a strong focus on delivering exceptional customer service, you will apply your technical expertise to ensure a dependable IT infrastructure. Whether addressing first-level issues, escalating complex problems, or performing maintenance tasks, you will be dedicated to maintaining an efficient and seamless IT environment. The ideal candidate will play a pivotal role in resolving advanced technical issues within Azure, AWS, Microsoft Office, and Windows service environments. This position requires in-depth knowledge of cloud technologies, outstanding problem-solving abilities, and a commitment to providing unparalleled support. Attendance at the relevant Version 1 office will be expected on an ad-hoc basis. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Maintain accurate documentation of incidents, resolutions, and troubleshooting steps. Contribute to the development and maintenance of the IT knowledge base. Deliver excellent customer service and build strong relationships with end-users. Monitor system performance and identify potential issues proactively. Conduct routine health checks of systems, applications, and networks to ensure optimal performance. Monitor and manage system alerts to address potential issues before they escalate. Set up and configure new laptops, mobile devices, and peripherals. Liaise with 3rd party suppliers (i.e. Couriers, Vendors) Manage user accounts, permissions, and access rights. Install, update, and patch software applications according to company policy. Maintain inventory of IT equipment and manage equipment lifecycle. Perform scheduled maintenance, such as software updates, patch installations, and backups. Support audio/visual equipment for meeting rooms and company events. Collaborate with other IT teams to address complex or recurring problems. Test business continuity measures, including disaster recovery plans, to ensure readiness. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Participate in IT projects, such as system upgrades or deployments, when required. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Package and deploy routine security updates. Remote support with occasional travel to customer sites in Dublin and London Full time position 08:00hrs to 18:00hrs working days except Bank Holidays. Covering early and late support hours on local rota. Working from Home or Version 1 office when not on Customer site. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in deskside support. Strong customer service orientation with excellent communication skills. Ability to explain technical concepts to non-technical users. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Operating Systems: Expertise in Windows, macOS, and mobile OS platforms (Android/iOS) Hardware & Software Troubleshooting: Diagnosing and resolving complex issues across desktops, laptops, peripherals, and enterprise applications Cloud & Virtualisation: Proficiency in Azure, AWS, VMware, and Citrix environments, including virtual desktop infrastructure (VDI) and cloud-based endpoint management Networking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls; often CCNA or equivalent certified Security & Compliance: Familiarity with endpoint protection tools (e.g. Sophos, Carbon Black), patching cycles, encryption, and identity/access management Automation & Scripting: Experience with PowerShell, Bash, or Python for automating tasks and managing configurations Application Packaging: Microsoft Intune: Knowledge and experience associated with Patch My PC, Windows Installer (MSI), PowerShell Scripting, InstallShield / WiX Toolset / AdminStudio, Linux & macOS, Mobile Platforms (iOS/Android), Active Directory & Group Policy Experience with remote support tools. Proficiency in Azure Active Directory and Group Policy Support. Ability to lift and transport equipment. Mobility to access various office areas, including under desks and in server/Comms rooms. May require occasional after-hours support for critical issues or scheduled maintenance. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: [EM1]Please add the email address for the lead recruiter TLNT1_NI

Compliance Executive Location: Belfast Salary: Competitive Contract: Fixed-Term Contract Working Pattern: Full-Time | Hybrid Working Available About the Opportunity A leading organisation in Belfast is seeking a Compliance Executive to join its team on a fixed-term basis. This is an excellent opportunity for a compliance, assurance, audit or risk professional to play a key role in supporting regulatory compliance, business improvement initiatives, and organisational assurance programmes. The Role Working closely with senior stakeholders, you will support the development and maintenance of compliance frameworks, policies, procedures and management systems across the organisation. You will also assist with auditing, risk assessment, incident investigations and continuous improvement activities. Key Responsibilities Support the development, implementation and review of policies, procedures and compliance documentation. Coordinate and monitor risk assessments, method statements and standard operating procedures. Assist with internal audit programmes and compliance assurance activities. Audit compliance against legislative, regulatory and management system requirements. Conduct investigations, root cause analysis and identify corrective actions. Analyse business processes and identify opportunities for improvement. Produce reports, metrics and trend analysis for management. Build effective relationships with internal departments, auditors, regulators and external stakeholders. Essential Criteria Third-level qualification in a business, engineering or related discipline, or a relevant vocational qualification/certification. Full UK driving licence. Recent experience within a compliance, assurance, audit or governance role in an operational or commercial environment. Experience auditing against legislative requirements and management systems. Experience creating and reviewing risk assessments. Strong IT skills, including Microsoft Office and online research tools. Desirable Experience supporting health & safety, environmental, energy management or business continuity programmes. What's on Offer? Competitive salary Enhanced annual leave Flexible and hybrid working arrangements Excellent pension scheme with significant employer contribution Life assurance Personal development budget Family-friendly policies Employee benefits platform Free parking and subsidised canteen facilities For a confidential discussion about this opportunity, please get in touch with Ethan Boylan today. IND04 Skills: Governance Policy Audit Internal Audit Assurance Benefits: Work From Home TLNT1_NI

About the role Working within the coordination department, the Administrator, supports the Community Care Managers and Service Managers in overseeing service quality, achieving company objectives, and maintaining compliance with the Quality Assurance Policy. This role involves collaboration with various stakeholders, including Community Care Managers, Local Authorities, Service Users, next of kin, healthcare professionals, and training to enhance service delivery and development. Why Choose Connected Health Sign On Bonus:Receive a £200 bonus Recognition & Rewards:Employee of the Month, Quarter, and Year awards Refer a Friend:Earn £200 for successful referrals Career Growth:Ongoing training and professional development opportunities Extra Benefits:Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts Roles and Responsibilities: Responsible for sourcing and implementing new packages, with a knowledge of all capacity for both clients and staff in the area Working closely with all brokerages and Care Managers within the Local Authorities to establish a good working relationship Creation and maintenance of accurate staff rotas, ensure continuity of care Compiling reports for invoicing, payroll and management Set up new clients on IT system, uploading package details before the first call takes place, prepare folders for client homes. All new packages must be on the system by the end of business day Maintain all client activity on IT system To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner To maintain confidentiality at all times and carry out the Companys Confidentiality Policy To report to the Coordination Manager any issues regarding the safeguarding of clients To ensure the continuous improvement of service delivery To participate in companywide projects To carry out any other tasks required by the company Key holder duties involved Who we are looking for: 1 year recent administrative experience. Experience working within the Care Industry Computer literate. Including MS Office Must have English and Maths GCSE, Grade C or above Fast Learner | Self starter | Entrepreneurial spirit Written and verbal - strong telephone skills Teamwork and relationship management Excellent organisational and planning skills Desirable criteria Previous experience of rostering a team Understanding of legislation concerned with care provision. About Us At Connected Health, we don't just offer a job, we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full.Connected Health welcome applications for all job roles from members of all communities. https://connected- #NIOJ Skills: Customer Service Computer skills telephone skills TLNT1_NI

Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model a balanced focus across our customers, our people and a strong organisation. This model is guided by core values that are embedded in every aspect of what we do. Our customers need for transformation is our driving force. We enable them to accelerate their journey to their digital future with our deep expertise and innovative approach. Our global technology partners Oracle, Microsoft, AWS, Red Hat, and Snowflake help us tackle any challenge by leveraging a technology-driven approach. Our people unlock our potential. They immerse themselves into the world of our customers to truly understand the unique challenges they face. Our teams, made up of highly skilled, passionate individuals, act with agility and integrity. We continually invest in their development and foster a culture that encourages collaboration and innovation. This is a reflection of our Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their business objectives and strategic initiatives. We enable them to save time, and reduce costs and risk, by continually improving your technology estates, ensuring they drive value for their business. Go beyond simply keeping the lights on and embrace the potential of our ASPIRE Managed Services that place AI, continuous improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Job Description Onsite role, Belfast, UK Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Department: ASPIRE Managed Services Practice: Services Reliability Group Vetting Requirements: SC Clearance/CTC Clearance level is mandatory. Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet their objectives. You take pride in delivering excellent customer service, applying your technical expertise, and ensuring a reliable IT infrastructure. Whether handling first-level queries or escalating more complex challenges or performing maintenance activities, you are committed to maintaining a smooth and efficient IT environment. The successful candidate will play a critical role in managing and resolving complex technical issues within our Azure, AWS, Microsoft Office, and Windows service environments. This role demands a strong understanding of cloud technologies, exceptional problem-solving skills, and the ability to provide exceptional support to our clients. SC Clearance/CTC Clearance level is mandatory for this role. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ticketing system. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, and network problems. Escalate unresolved issues to higher support levels or specialized teams as needed. Provide support for user account management, such as password resets and access requests. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Maintain accurate documentation of incidents, resolutions, and troubleshooting steps. Contribute to the development and maintenance of the IT knowledge base. Deliver excellent customer service and build strong relationships with end-users. Monitor system performance and identify potential issues proactively. Collaborate with other IT teams to address complex or recurring problems. Participate in IT projects, such as system upgrades or deployments, when required. Conduct routine health checks of systems, applications, and networks to ensure optimal performance. Perform scheduled maintenance, such as software updates, patch installations, and backups. Monitor and manage system alerts to address potential issues before they escalate. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Test business continuity measures, including disaster recovery plans, to ensure readiness. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Proficiency in Microsoft Office 365 Support. Knowledge of AWS and Azure fundamentals. Proficiency in Active Directory and Group Policy Support Technical proficiency in Windows Server and Linux (preferable) operating systems. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. TLNT1_NI

Administrative Officer - Community Equipment & Continence Service (CECS) Location: Lissue Industrial Estate, Lisburn Organisation: PaLS - Regional Community Equipment and Continence Service Temporary / Full-time/Rate of pay £12.75 per hour About the Service PaLS provides a vital Regional Community Equipment and Continence Service (CECS) on behalf of Health and Social Care Northern Ireland (HSCNI). Industrial Estates, THIis service supports health and social care professionals by ensuring essential equipment and continence products reach clients across the region, helping people live safely and independently at home. About the Role The post holder will join a dedicated, friendly team providing a single point of contact for clients and healthcare professionals. You will play a key role in coordinating the ordering, delivery, and collection of daily living equipment and continence products, ensuring a responsive and effective service across HSCNI. Key Duties & Responsibilities • Operate IT systems and software packages to provide an efficient and high?quality service to Trust staff and clients., • Liaise with professional colleagues (e.g. Occupational Therapists, District Nurses) to maintain accurate and up?to?date information within the system., • Schedule and coordinate deliveries and collections of equipment and continence products, maximising vehicle efficiency., • Provide courteous and timely assistance to members of the public in person and by phone., • Prepare equipment collection documentation and arrange uplift and return of items to the warehouse, proactively ensuring timely returns and credit processing., • Maintain accurate records of requisitions, delivery and collection notes, and associated paperwork., • Record all returned equipment accurately on relevant electronic systems., • Investigate and resolve customer queries to a high standard of service., • Process non?stock receipts and assist with stock and non?stock orders to maintain continuity of supply., • Action customer care reports and product or service requests as required., • Support management and supervisors in all operational aspects of the CECS., • Maintain an up?to?date waiting list for equipment and assist with periodic stock counts., • Help oversee and maintain the community equipment stock and non?stock catalogue. Key Skills & Attributes • Strong communication and organisational skills., • Proficiency in Microsoft Office and database systems., • A customer?focused approach with excellent attention to detail., • Ability to work effectively as part of a busy team. Join Us This is a fantastic opportunity to make a meaningful difference to people's lives by helping deliver essential services that support independence and wellbeing across our communities. For further information please send cv Administrative Officer - Community Equipment & Continence Service (CECS) Location: Lissue Industrial Estate, Lisburn Organisation: PaLS - Regional Community Equipment and Continence Service Temporary / Full-time/Rate of pay £12.75 per hour About the Service PaLS provides a vital Regional Community Equipment and Continence Service (CECS) on behalf of Health and Social Care Northern Ireland (HSCNI). Industrial Estates, THIis service supports health and social care professionals by ensuring essential equipment and continence products reach clients across the region, helping people live safely and independently at home. About the Role The post holder will join a dedicated, friendly team providing a single point of contact for clients and healthcare professionals. You will play a key role in coordinating the ordering, delivery, and collection of daily living equipment and continence products, ensuring a responsive and effective service across HSCNI. Key Duties & Responsibilities • Operate IT systems and software packages to provide an efficient and high?quality service to Trust staff and clients., • Liaise with professional colleagues (e.g. Occupational Therapists, District Nurses) to maintain accurate and up?to?date information within the system., • Schedule and coordinate deliveries and collections of equipment and continence products, maximising vehicle efficiency., • Provide courteous and timely assistance to members of the public in person and by phone., • Prepare equipment collection documentation and arrange uplift and return of items to the warehouse, proactively ensuring timely returns and credit processing., • Maintain accurate records of requisitions, delivery and collection notes, and associated paperwork., • Record all returned equipment accurately on relevant electronic systems., • Investigate and resolve customer queries to a high standard of service., • Process non?stock receipts and assist with stock and non?stock orders to maintain continuity of supply., • Action customer care reports and product or service requests as required., • Support management and supervisors in all operational aspects of the CECS., • Maintain an up?to?date waiting list for equipment and assist with periodic stock counts., • Help oversee and maintain the community equipment stock and non?stock catalogue. Key Skills & Attributes • Strong communication and organisational skills., • Proficiency in Microsoft Office and database systems., • A customer?focused approach with excellent attention to detail., • Ability to work effectively as part of a busy team. Join Us This is a fantastic opportunity to make a meaningful difference to people's lives by helping deliver essential services that support independence and wellbeing across our communities. For further information please send cv Brook Street NMR is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ

Quantum is now, and it's built here. Oxford Ionics, now part of IonQ, is pioneering the next generation of quantum computing. Using our world-leading trapped-ion technology, were building the most powerful, accurate and reliable quantum systems to tackle problems that todays supercomputers cannot solve. Joining Oxford Ionics means becoming part of a global IonQ team that is transforming the future of quantum technology - faster, at scale, and with real world impact. What to expect: We are seeking a Senior Facilities Engineer to support the safe, compliant, and reliable operation of critical facilities infrastructure across laboratory, cleanroom, and technical manufacturing environments. This is a hands-on, front-line role responsible for executing day-to-day facilities operations, owning routine compliance tasks, and maintaining control of site activities. The role is expected to take direct ownership of facilities issues, ensuring they are managed through to resolution. The position works closely with the Head of Facilities and is critical in ensuring that compliance, contractor control, and system reliability do not rely on a single point of failure. What youll be responsible for: The role involves carrying out planned preventative and reactive maintenance across HVAC, mechanical, electrical, and plumbing systems to support the reliable operation of critical utilities, including Process Chilled Water (PCW), Chilled Water (CHW), HVAC systems for controlled environments, and basic gas and utility distribution systems. Responsibilities include acting as a first responder to facilities faults and system issues, taking ownership through to resolution by performing fault finding, diagnostics, and escalation where required. The position also requires completion of routine compliance activities while ensuring effective system performance, reliability, and safety across site operations. A key part of the role is day-to-day compliance ownership, including conducting fire alarm and life safety testing, Legionella control checks (L8), safety inspections, and basic statutory checks. Accurate, audit-ready records must be maintained at all times, with responsibility for supporting audits and ensuring documentation remains complete, well-structured, and easily accessible. The role also involves proactively identifying and escalating compliance risks where necessary. You will manage and control contractor activities on site, ensuring RAMS are reviewed, understood, and followed correctly, while Permit-to-Work systems are applied appropriately. All contractor works must be completed safely and to the required standards, with unsafe practices challenged immediately and work stopped if required. Responsibility also includes ensuring all associated documentation, certification, and completion records are captured accurately. The position supports facilities operations across laboratory, ISO cleanroom, and technical manufacturing environments, helping maintain controlled conditions such as temperature, airflow, and cleanliness systems. You will assist with the installation, relocation, and setup of equipment and infrastructure, coordinating key interfaces including power, cooling, and other associated services required for new equipment integration. In addition, you will raise, track, and close work orders using the CMMS system while maintaining accurate asset registers and maintenance records. The role includes supporting calibration tracking activities and contributing to the development and continuous improvement of SOPs and maintenance procedures. You will also respond to facilities incidents such as power loss, leaks, and system failures, taking ownership through to resolution or escalation as needed, while supporting emergency response procedures, business continuity activities, and participating in an on-call rota where required. Additional responsibilities include: • Carrying out minor repairs and general fabric maintenance across the site., • Supporting goods-in, logistics activities, and equipment movement when required., • Maintaining stock levels of critical spares and consumables., • Supporting flexible day-to-day facilities and site operations to ensure continuity and efficiency. Requirements To be successful in this role, you will need an NVQ Level 3, City & Guilds qualification, HNC, or equivalent in Mechanical, Electrical, or Building Services, alongside 35+ years of experience within high-tech, laboratory, cleanroom, semiconductor, manufacturing, or similarly regulated environments. We are looking for someone with a strong working knowledge of MEP systems and building services, experience using CMMS systems, and a solid understanding of UK compliance frameworks, including L8, fire safety, and health & safety regulations. You will need to be confident interpreting technical drawings, SOPs, and specifications, while supporting critical laboratory and manufacturing operations where uptime, reliability, and compliance are essential. You'd be a great fit with: • Experience supporting cleanroom (ISO 58) environments, • Experience with PCW / CHW systems or critical cooling infrastructure, • Familiarity with BMS platforms (e.g. Trend, Tridium Niagara), • IOSH qualification or equivalent, • Experience working in audit-driven environments (GLP / GMP) Additional experience that would be beneficial includes working within laboratory and cleanroom environments while following gowning and contamination control procedures, participating in on-call support and occasional out-of-hours or weekend working, and demonstrating a strong safety mindset with the confidence to challenge unsafe acts and ensure compliance across critical facilities infrastructure and operations. Benefits Be part of a team thats shaping the future of quantum. We offer more than just a role, youll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more. Join us and be part of the future of quantum computing. Were proud to be an equal opportunity employer and welcome applicants from all backgrounds. JBRP1_UKTJ

Belfast, United Kingdom – Company: RM Staffing B.V. We are seeking a Chief Operating Officer (COO) who will oversee the day‑to‑day administrative and operational functions of the business. Reporting directly to the CEO, the COO will ensure the company executes its strategy efficiently, drives operational scalability, and maintains a high‑performance culture across all departments. • Operational Leadership & Management: Oversee daily operations across core departments including Operations, HR, IT, and other critical functions., • Process Optimization: Design, implement and continuously monitor standardized procedures and workflows to maximize efficiency and productivity., • Risk Management: Identify, evaluate and mitigate key operational risks to ensure compliance, business continuity and organizational stability., • Strategic Planning & Execution: Translate the CEO’s long‑term vision into actionable plans and departmental targets., • Performance Monitoring: Establish, track and analyze KPIs, report insights to the CEO and recommend corrective actions., • Growth & Scalability: Lead initiatives to build the necessary infrastructure, technology and organizational structure to support sustainable company growth., • Financial & Resource Stewardship: Collaborate with the CFO on budget oversight, control expenses, identify opportunities to improve cost efficiency and profit margins; manage and allocate internal resources effectively., • Talent & Culture Development: Mentor and guide department heads and senior leadership; foster a culture of accountability and continuous professional development., • Culture Champion: Champion the company’s core values, ensuring a culture that supports high performance and drives employee engagement and retention., • Minimum of 4+ years of progressive leadership experience in operations., • Proven track record of scaling operations, driving efficiency and managing complex cross‑departmental functions., • Strong leadership skills with experience mentoring senior managers and leading large teams., • Expertise in process improvement methodologies such as Lean or Six Sigma and strategic planning frameworks., • Bachelor’s Degree in Business Administration, Operations Management or related field., • Relevant certifications (e.g., Lean Six Sigma Black Belt, Executive Leadership or Strategic Management) are highly beneficial., • Strategic Impact: Opportunity to directly influence and execute the company’s core business strategy alongside the CEO and Board., • Executive Leadership: Lead and mentor a high‑caliber team across all operational units., • Collaborative team culture focused on innovation and learning., • Flexibility: Remote work options available. #J-18808-Ljbffr

Secure. Connected. Intelligent. Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions. The Chief Technology Officer, Cloud9 (CTO) is a highly strategic and technical leader responsible for defining and executing the technology vision, product architecture, engineering strategy, security framework, and innovation roadmap for Cloud9 Trader Voice. Cloud9 Trader Voice is Symphony's cloud-native, full-featured turret replacement that delivers secure, resilient voice and collaboration solutions for the global trading community connecting 20k users across 900 firms. This critical leadership role leads a global team of highly skilled employees and is accountable for building and scaling a world-class technology organization that delivers secure, resilient, low-latency, and highly available voice and collaboration solutions for financial markets participants. The CTO will align technology investments with commercial goals, product roadmap, regulatory requirements, and customer needs, acting as a bridge between technical execution, commercial strategy and clients. Serving as a key member of the operating leadership team, the CTO will be a trusted advisor to Symphony’s CEO, COO, CIO, and executive team on technology strategy, cyber risk, infrastructure resilience, and investment planning. • Define and communicate the long-term technology vision and roadmap for the Cloud9 platform, aligned with company strategy and growth objectives., • Partner with the Cloud9 Head of Product and Cloud9 Head of Sales to align technical goals and execution with business objectives., • Identify and direct technical innovations that create new market opportunities., • Lead the overall technical strategy towards modern user interface design and deployment technologies, • Provide strong technical guidance to meet stringent availability and security requirements, • Own and evolve the technical roadmap in tight collaboration with the architecture and infrastructure teams, • Mandate and execute an AI-centric augmented engineering strategy to modernize aging code, automate quality assurance, and minimize technical debt., • Lead global software engineering, architecture, DevOps, QA, and technical operations teams., • Provide technical guidance to maintain high system availability and functionality for this mission critical product., • Implement AI-powered automated test systems to guarantee the accuracy and reliability of mission-critical voice trading interactions., • Maintain and enhance modern software development practices (CI/CD, agile delivery, observability, and release governance), • Monitor, measure and improve engineering velocity, quality, predictability, and time-to-market., • In close partnership with CISO, own Cloud9 cybersecurity strategy, secure development lifecycle, and incident response readiness., • Ensure platform resilience, disaster recovery, business continuity, and high-availability architecture., • Maintain compliance with applicable regulatory, privacy, and data retention obligations relevant to financial markets customers., • Own leadership response during major incidents and customer-impacting events., • Act as the bridge across global engineering sites, • Recruit, mentor, and lead high-performing engineering teams while implementing scalable development practices., • Lead organizational design, succession planning, and talent development across technology functions., • Engage directly with strategic customers, regulators, partners, and prospects as the senior technology representative., • Monitor competitor capabilities and market trends to inform roadmap priorities., • 20+ years experience in technology/engineering, including 10+ years in engineering management leading multiple global functions., • Proven success as a CTO, VP Engineering, or senior technology leader in a B2B SaaS, fintech, communications, or regulated technology environment., • Must have trading floor systems experience, demonstrated deployments, and global experience in capital markets., • Proven success in leading large-scale architectural transformations., • Strong track record delivering mission-critical, high-availability platforms with demanding uptime and performance requirements., • Experience with complex systems spanning cloud based operations, deployed hardware and remote management., • Extensive experience with Linux/Windows production workloads and deep knowledge of cloud technology., • Strong commercial acumen with experience aligning product and technology investments to revenue growth., • Exceptional communication skills and experience presenting to Boards, investors, enterprise customers, and senior stakeholders., • Bachelor’s or Master’s Degree in Computer Science or related engineering field., • Knowledge of realtime communications, media and voice systems, recording, surveillance, or unified communications platforms., • Experience with acquisitions, post-merger integration, or international expansion., • Familiarity with AI/ML use cases in workflow automation, analytics, or customer experience., • Competitive salary, • Bonus Plan, • Regional specific competitive benefits, • Build your own Benefits (BYOB) perk, • Local events, team building, and development opportunities We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr

Primary Teacher - Teacher (Part time) Location: Sydenham Pay: M Scale (Competitive) Start Date: ASAP Days: Monday - Thursday We are currently seeking a dedicated and adaptable Primary teacher to join our supportive SEN school in Sydenham. This is a fantastic opportunity for a passionate Primary teacher who enjoys working across KS1-KS4 in a rewarding and dynamic environment. The Role As a Primary teacher, you will be delivering pre-planned lessons across the school, giving class teachers valuable release time. There is no planning or marking required, making this role ideal for a confident Primary teacher who thrives on teaching without the additional workload. Working as a Primary teacher in Sydenham you will engage students across a range of ages and abilities, ensuring continuity of learning in a structured and supportive setting. About the School This SEN school in Sydenham supports pupils with a variety of additional needs. Staff are committed to creating an inclusive, nurturing environment where every student can succeed. Experience with SEN is highly desirable, and the ability to adapt teaching approaches is essential. Key Responsibilities Deliver engaging lessons across KS1-KS4 Support students with a range of SEN needs Maintain a positive and structured classroom environment Work collaboratively with staff and support teams Requirements Qualified Teacher Status (QTS) or equivalent Experience working with SEN students Strong classroom management skills A flexible and proactive approachIf you are looking for a rewarding Primary teacher role in Sydenham with a great work-life balance, apply now to start ASAP. Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

Holtium is hiring three Business Continuity Analysts to embed within a Fortune 100 client's corporate Business Continuity program. DRII (CBCP/MBCP), BCI (CBCI/MBCI), or equivalent business continuity certification. Execute the client's business continuity strategy as set by their Head of Corporate B

Temporary cover is required for approximately 3 months.In this position, you will be expected to; - Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly - Complete comprehensive risk and needs assessment

Help People Live Glorious Ordinary Lives.At MacIntyre, we believe everyone deserves a life filled with friendship, choice, belonging and the opportunity to do the things that matter most to them.We're looking for caring, enthusiastic people to join our team and support people with learning and physi

Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service?.CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable and

You will be responsible for high level security controls plus the implementation of them and maintain them control measures across the business. Duties: Deliver physical security controls across offices and facilities Manage access control, visitor procedures, and security incident reporti

Friendly and chatty support worker wanted in Glossop.Want to support people with learning disabilities to lead fun and independent lives?.Hello, we are three ladies that live in Glossop.We are looking for someone friendly that can involve us in our support and enable us to be active.We like to have

Temporary cover is required for approximately 3 months.In this position, you will be expected to; - Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly - Complete comprehensive risk and needs assessment

Pay: £17 per hour, Weekly or monthly options available.We are seeking caring, reliable and confident Support Workers to join a small, consistent 2:1 team supporting an adult male living independently in his own home.He has a brain injury and is a wheelchair user, requiring full personal care and sa

This vacancy is advertised by an Employment Business where you will be engaged as a contractor through a 3rd party.

Role: Children's Residential Senior Support Worker Location: Kettering and Desborough area Pay: £15.Rota: Three-week rolling rota, including evenings and weekends Sleep-ins: Up to 8 per month, paid at £60 each About Heart and Home Living Heart & Home Living provides specialist resi

BSNI have an excellent opportunity for our distribution client based in Lisburn for forklift drivers.Every 1 in 4 Saturdays a requirement for both shifts, you can work this as extra time or take a day off during the week.Overtime paid at time and a half.Operate forklift equipment safely and efficien

Beautiful Location | Loyalty Bonus | No Micro Management | 2/3 Days in County | Work Your Own Hours | Manageable Caseload Are you a passionate Social Worker ready to make a meaningful impact on children and families across South West Wales? We’re proud to be partnering with seve

Location: Preston or Blackpool, Lancashire (Placements based entirely on your location/commute) Job Type: Full-Time, Long-Term (September 2026 Start) Pay Type: Transparent Weekly Pay (Strictly PAYE - No Umbrella Company Fees) Start Date: September 2026 Are you passionate about mentoring young pe

Join Our Team and Help People Live Glorious Ordinary Lives.At MacIntyre, we know that the best support starts with meaningful relationships, listening well, and believing in people's potential.We're looking for a passionate Senior Support Worker to join our team and play a key role in helping people

Superior Healthcare is recruiting.Senior Community Healthcare Support Workers.This is a rewarding night-shift role working with children who have complex clinical needs within their family homes.Your role will focus on ensuring each child is safe, comfortable, and supported to live a.Outdoor activit

We are currently seeking experienced and dedicated Mental Health Support Workers to work within Lancashire & South Cumbria NHS services.This is an excellent opportunity for candidates looking for flexible agency work with competitive pay and the ability to choose their own shift patterns.What We Off

Community Complex Support Worker!.Superior Healthcare are recruiting a.Community Complex Support Worker.Experience in complex care is essential.We are looking for someone calm, gentle and confident who can provide consistent, reassuring support.WEB:e6fecb42-6c45-416e-8da8-2fed5b3f90e3-6" data-testid

We are recruiting Healthcare Assistants and Support Workers to join our team across Lancashire, supporting residents within care home settings.You will be working in a caring, professional environment, helping residents with their daily needs while promoting dignity, comfort and independence.This is

Are you interested in a meaningful career in mental health? If you're searching for a role that is both diverse and rewarding, we invite you to join us as a Community Support Worker.Based in Woodley, Stockport, you'll become a valued member of our dedicated team.We offer flexible hours to suit your

Full, valid driving licence and access to a car insured for business purposes in order to transport people we support. Class 2 business insurance is required.

Job Description: The role of the Business Analyst will be varied and will include: Eliciting business requirements from key team members across the business Regularly meeting with Senior Management and their teams across the business, creating and updating any issue logs as they arise Supporting the

Positive Futures is positive about people.We transform peoples lives every day.We support people who have a learning disability, acquired brain injury and autism.The bottom line is this: wonderful things can and do happen when people get the right support, at the right time, from the right people.Pu