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Desktop Support Engineer Location: Belfast, Northern Ireland, United Kingdom We are seeking a proactive and customer-focused Desktop Support Engineer to join a small, dedicated team delivering both front and back-office IT support across multiple client sites. This site-based role is responsible for providing high-quality desktop support, contributing to project work, and assisting with stores-related activities. As a key member of the support function, you will work closely with internal teams, end users, client IT stakeholders, and third-party vendors. You will report to both internal and client-side leads and play an important role in ensuring smooth daily operations and a high standard of customer experience. Key Responsibilities Front & Back Office Support • Support and maintain legacy and bespoke hardware/software environments aligned to specific business areas., • Deliver effective incident and request resolution across all supported business units., • Provide deployment and support for desktops, laptops, thin clients, tablets, telecoms, and mobile devices., • Apply and maintain corporate operating system builds across supported devices (Windows and iOS environments)., • Support core build software throughout its lifecycle, including bespoke and newly introduced applications., • Perform application troubleshooting, installation, and reinstallation., • Log and manage incidents, service requests, and changes using an ITSM tool, ensuring SLA compliance., • Support office moves, including surveys, ad-hoc requests, post-move support, and project-related relocations., • Provide multi-function device (MFD) and printing support, including on-call cover where required., • Support corporate networking and Wi-Fi, including patching, troubleshooting, and root cause analysis., • Develop understanding of business continuity and resilience support requirements across UK locations., • Provide mobility support and act as a point of escalation where required., • Support users with occupational health and health & safety requirements, including advice and implementation., • Escalate incidents appropriately to ensure effective resolution across multiple UK locations. Data, Hardware Controls & Inventory • Produce reports and ad-hoc analysis relating to incidents, assets, and service performance., • Work closely with desktop controls teams to manage stock and inventory reporting., • Maintain accurate IT asset records, including device lifecycle, user assignments, and hardware details., • Support transition, alignment, and transformation projects across multiple business areas., • Create and maintain knowledge base articles and technical documentation. Team Support & Coordination • Adhere to local and business health & safety policies., • Promote and comply with corporate IT security standards and guidelines., • Liaise with colleagues and stakeholders to ensure a consistent and high level of IT support is delivered. Skills & Experience • Experience working in a regulated or enterprise IT environment (financial services experience preferred)., • Proven experience delivering face-to-face desktop / end-user support., • Strong working knowledge of Windows and macOS operating systems., • Experience troubleshooting hardware, software, and peripheral issues., • Familiarity with Active Directory, user account management, and basic networking concepts., • Experience supporting common business applications (e.g. Microsoft 365, email, VPN, printers)., • Ability to resolve standard tickets independently and escalate complex issues appropriately., • Willingness to work shift rotations based on location and support requirements., • Flexibility to provide support across different UK locations when required.

Job Title: Procurement Specialist Location: Belfast,UK Duration: 12 months Work Type: Onsite Overview: TekWissen is a global workforce management provider throughout the UK, Europe and many other countries in the world. Client, a global leader in aerospace, defense, and space. With major operations in the UK, Client is at the forefront of innovation in aviation and technology. With operations in commercial aircraft, helicopters, defense systems, and space exploration, Client employs over 130,000 people worldwide. Job Description: • An exciting opportunity has opened within the Supply Chain Operations organisation for the position of Supply Officer, based in Client location., • The successful candidate will drive supplier performance across the end-to-end supply chain in a fast-moving, digital environment., • This role manages a portfolio of suppliers in support of all client Wing Programmes., • Client operates a global supply chain, and this position plays a key role in ensuring continuity of supply to operations. Key Responsibilities • Daily management of the supplier portfolio using existing business tools and future digitalisation means, • Anticipation of risks and driving mitigation actions, • Demand and forecast control, • Effective communication with internal customers, team colleagues, and external suppliers, • Supply chain prioritisation, • Challenge supplier performance where appropriate, • Lead and drive supplier recovery actions, • Understand and define optimal ordering characteristics and strategy, • Specify and use process automation, • Use data management tools to drive supply chain decisions, • Order Book Management and maintenance of MRP Master Data, • Coordinate Supplier Working Parties, • Interact transnationally with suppliers (remotely and/or on-site) and proactively operate in the procurement community as a partner to the Supply Chain Quality Manager and Commercial Buyer, • Act as the first point of contact for supply chain queries from operations, • Own and optimise procured goods stock, • Support supply chain and logistics transformation projects to create the future Skill Set & Experience Required • Solid experience ideally in one or more of the following areas:, • Supply Chain, • Procurement, • Manufacturing Engineering, • Design Engineering, • Experience in the use and deployment of digital solutions and tools, • Experience of transnational working, • MRP expertise and experience of SAP in a manufacturing environment, • Strong problem-solving capability, • Good teamwork ethic, • Project management and LEAN experience, • Ability to communicate at all levels of the business, • Willingness to travel and flexibility TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Job Description: Job Title: Global Financial Crimes Specialist Command Centre Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Role Description: Working closely with GFC leadership, this role will oversee the monitoring and coordination of critical workflows, manage case assignments, and ensure timely and accurate deliverables. The position plays a key role in leveraging technology to enhance operational efficiency, mitigate risk, and support global compliance objectives. Responsibilities: Activities this role performs include, but are not limited to: Distribute and allocate work across the team to ensure balanced workloads and optimal efficiency. Assign cases strategically, aligning tasks with team members skills and business priorities. Manage and control workflow, maintaining high-quality standards and adherence to deadlines. Monitor progress and deliverables, ensuring timely completion and compliance with performance metrics. Provide oversight and guidance, addressing challenges and supporting continuous improvement in processes. Required Skills: Deep understanding of financial crime typologies, including money laundering, fraud, sanctions violations, and terrorist financing. Knowledge of regulatory frameworks (e.g., AML, KYC, CDD) and compliance standards. Analytical and investigative skills to identify suspicious patterns, assess risk, and recommend mitigation strategies. Experience with transaction monitoring systems and case management tools. Strong communication skills, with the ability to prepare clear reports and liaise with internal teams and external regulators. Attention to detail and accuracy, ensuring compliance with legal and policy requirements. Ability to work in a fast-paced, global environment, managing multiple priorities under tight deadlines. Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description: Job Title: Global Financial Crimes Specialist Governance & Reporting Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Role Description: This job is responsible for supporting the execution of substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes executives and managers with activities that support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance - Enterprise Policies and the Enterprise Fraud Risk Management Standards. Responsibilities: Assists with maintenance of Non-US financial crimes investigations processes, ensuring risks are managed through robust controls and metrics which provide robust monitoring of performance. Drives change to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed Assists with the production of independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders Supports the Non-US financial crimes investigations case inventory, ensuring adherence to enterprise and local Laws, Rules, and Regulations Contributes to change through governance routines, escalating to management/board level committees as appropriate Assists in the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes Facilitates requests for information concerning Non-US financial crimes investigations from internal and external Bank of America stakeholders as required. Continuous focus on operational excellence of the end-to-end processes of existing programs Manages Reporting and analysis of program data and overall performance with teams, vendors, and partners Supports the development, preparation, analysis, and monitoring of key metrics to ensure effective performance measurement and operational oversight, including developing go-to-green remediation plans. Provides oversight and prepares management reports to track inventory aging, productivity and capacity planning, including building dashboards, monitoring performance trends, escalating threshold breaches and remediation plan. Supports governance and oversight routines, including risk escalation, contributing to audits and regulatory exam preparations, and collaboration with stakeholders to address control issues. May have SPOC responsibilities. Skills: Critical Thinking Monitoring, Surveillance, and Testing Excellent communication and report-writing abilities, including ability to communicate with stakeholders globally Strong organizational skills, time management, and attention to detail Excellent Microsoft Office skills including Excel, Powerpoint, Word and Access Regulatory Compliance Risk Management Issue Management Policies, Procedures, and Guidelines Management Written Communications Reporting Talent Development Required Qualifications: Proven business and functional experience Degree required: Bachelors or equivalent experience Desired Qualifications: Financial Services and/or related government entity Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description: Job Title: Global Financial Crimes Specialist Proficiency Coach Corporate Title: up to VP Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Job Description: This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include reviewing routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented. Responsibilities: Reviews, analyses, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics Reviews Activity Intelligence Reports (AIRs) in a timely and accurate manner for submission to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front-Line Units (FLU) to resolve investigations Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures Required Qualifications: Robust relevant business and functional experience Degree required: Bachelor's or equivalent work experience. Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position, as well as relevant experience of AML/Compliance and or knowledge of AML typologies. Proficiency in Microsoft Excel is needed. Desired Qualifications: Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity Certifications: ACAMS Association of Certified Anti-Money Laundering Specialists Knowledge of global markets, global banking and investment banking businesses and products, and related financial crimes risks Ability to analyse large amounts of data, intelligence, and information to detect suspicious activity Skills: Coaching Fraud Management Quality Assurance Regulatory Compliance Investigation Management Policies, Procedures, and Guidelines Management Risk Management Issue Management Reporting Written Communications Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description: Job Title: Global Financial Crimes Specialist Training Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Role Description: This job is responsible for supporting the execution of substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include assisting Global Financial Crimes executives and managers with activities that support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the Compliance and Operational Risk Management (CORM) Program, the Financial Crimes and Global Compliance - Enterprise Policies and the Enterprise Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Design comprehensive Anti-Money Laundering (AML), Fraud, Quality Assurance (QA) and Quality Control (QC) training modules for employees at all levels, across the GFC Non-US Investigations team. Work closely with MyLearning and Academy partners to review, design and implement targeted training programmes. Conduct live and virtual training sessions on AML regulations, financial crime investigations, internal policies, and best practices. Ensure training aligns with internal compliance frameworks and external regulatory requirements. Support the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed. Assist in the production of independent financial crimes training management reporting. Assists in the monitoring of changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed Contribute to Global Financial Crime Non-US Investigations team training plans, execute independent risk monitoring, testing, gap analysis and risk assessments. Support escalation of financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees. Assists in the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of Non-US Investigations-owned issues and control enhancements related to financial crimes training programme. Assists in the review of internal and external procedures, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately. Required Qualifications: Demonstrated business and functional experience in AML and fraud. Degree required: Bachelors or equivalent experience Proven experience within a similar role within the financial services industry and/or government entity Strong communication, presentation and report writing abilities, including ability to communicate with stakeholders globally. Excellent Microsoft Office skills including Excel, Powerpoint, Word and Access Confident working within global policies, procedures and risk management guidelines Desired Qualifications: Certified Anti-Money Laundering Specialist (ACAMS) (preferred) Certified Fraud Examiner (CFE) (preferred) Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Benefits: JR-25048292

Job Description: Job Title: AML Refresh Operations Unit Manager, EMEA (Operations Lead) Corporate Title: Up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Job Description: The EMEA Anti-Money Laundering (AML) Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring an EMEA Unit Manager, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The EMEA Unit Manager (UM) will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for a leader with a growth mindset, able to work in a high paced environment, ability to maximise productivity and with the right focus on quality and compliance. A problem solver with strategic mindset to join a high performing global team to contribute to our organisational goals and our continuous improvement roadmap. The Unit Manager's primary responsibilities will include: Oversight and production management of Refresh team supporting GM and GCIB, ensuring timely and accurate completion of all refresh activities. Monitor production metrics, SLAs performance, Key Controls, and overall process effectiveness. Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client. Support team members liaising with sales/client outreach teams to obtain and validate correct documentation to fulfill Refresh requirements. Managing the performance and productivity of Refresh Teams. Ensure teams is in adherence to all jurisdictional regulatory requirements related to KYC. Ensure cases requiring remediation are completed within service level agreements. Engage with senior stakeholders and leaders to identify issues and/or control improvements for remediation. Support business with KYC related queries and requests. Participate in remediation items aligned to internal/external Audits. Lead & develop managers of teams in all aspects of the AML Refresh process, including career development. Contribute to our process improvement culture to continuously identify opportunities for efficiency, effectiveness and sustained timeliness and quality. Required Skills: Proven and robust experience leading operations and production teams Strong executive presence and communication skills (both oral and written) Experience performing in a process-oriented production environment within a continuous improvement framework. Proven ability to work in a team environment, organise work & prioritise tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management. Analytical and data driven with a process first mindset. Ability to contribute to our Operational Excellence culture and framework. Ability to accurately and concisely present information to teams, management, and senior leaders Good balance between strategic and tactical thinking; execution and results driven) Ability to problem solve and enable teams to drive production effectively. Able to identify and document opportunities to streamline process. Desired Skills: Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description: Job Title: AML Refresh Operations CDD Proficiency Coach (CPC) Corporate Title: Up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Job Description: The EMEA AML Refresh Operations organisation, part of Global AML and Onboarding Operations, is hiring a CDD Proficiency Coach, to support our EMEA Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations. The CDD Proficiency coach will support the end-to-end client AML/KYC refresh of our clients supporting both, Global Markets and Global Corporate & Investment Banking businesses to complete KYC/CDD checks as well as maintaining accurate client records in alignment to our Global Financial Crimes standard and global Laws, Rules, and Regulations. We are looking for an AML Subject matter expert with relevant operational experience in current role. Who can analyse and resolves complex operational problems. Provides technical support to the team and consults on a wide variety of topics across functional and business support lines. Knows front to back process/system flow. Strong product and market knowledge. Acts as a lead on multiple projects/initiatives on behalf of the team and can drive process improvement. Develops and delivers training for the team. Understands client needs, escalates issues appropriately (timely and appropriately). Proactively identifies risk. The CDD Proficiency coachs primary responsibilities will include: Working with individual Refresh Analysts to build their proficiency beyond the standard skills acquired in training Provide real-time on floor support and coaching to Refresh analysts as they work through Refresh cases Collaborates with management to provide transparency in knowledge gaps with proficiency Ensures speed to proficiency and overall knowledge of process for associates May need to review In-Line Quality Assurance (ILQA) defects to identify gaps in skillset Assist with Process and Procedure updates and implementations Facilitates training activities and/or demonstrations Assists with audit queries for actions steps owned by the Readiness & Enablement team Participates in escalation routines with partners, such as Front-Line Associates, Quality (ILQA/Monitoring & Inspection), Global Financial Crimes Required Skills: Experience of Anti Money Laundering, Know Your Customer/Client Due Diligence experience preferred or related fields (Compliance, Risk Management, Financial Crimes) Experience as an AML SME, coach, readiness, and/or manager Experience researching complex queries, balancing risk and client experience Proficient with AWARE, Panther, Tableau, AKRIT Strong leadership presence and implementation skills Strong communications skills with leadership, and ability to communicate across multiple audiences Documented experience performing in a process-oriented production environment that changes periodically Must work well within a team and individually Proven ability to: work in a team environment, organise work, prioritise tasks and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy, integrity in work and execute with minimal supervision or remote management Must be flexible and adapt quickly to change Operational efficiency through working across multiple stakeholders, understanding global requirements and ability to provide practical & consistent solutions Understands and respects cultural differences Desired Skills: Experience in leading highly productive teams in a fast-paced environment Risk and Controls Management Quality Assurance Data and Trend Analysis tools Stakeholder Management Strategy Planning and Development Continuous Improvement and Strategic Thinking Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Your new company Hays are partnering with utilities companies to recruit for a training and compliance lead on a permanent basis. Your new role As the Training and Compliance Lead, you will take charge of designing, coordinating, and delivering targeted training programmes that ensure all team members are fully equipped with the latest knowledge and skills. You will work closely with operational leaders to identify training needs, review and update procedures, and develop contingency plans for emergency and business continuity role will also involve managing relationships with internal and external stakeholders, maintaining compliance with industry standards and regulatory frameworks, and supporting continuous learning initiatives. You will play a vital part in embedding a culture of service excellence, ensuring staff competency, and contributing to strategic change initiatives. What you'll need to succeed Minimum of 5 GCSEs including English and Maths (Grade C or above) Proven experience (3+ years) in delivering training, instructional design, or learning and development, ideally within a regulated sector Demonstrable skills in creating and updating training materials and compliance procedures Excellent presentation, facilitation, and communication skills with strong organisational abilities Solid understanding of adult learning principles and the ability to simplify complex processes into practical training content Experience in managing training records, certification processes, and competency frameworks is highly desirable. Qualifications such as Level 3 Award in Education and Training, Level 4 Certificates in Training, or CIPD Learning and Development credentials are a plus. What you'll get in return Belfast-based 37 hours per week Weekends off £30,000-£34,000 per annum Closing date : 13th January 2026 at midnight. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Compliance Administration coordination Training Benefits: £30 000- £34 000

Job Title: Global Financial Crimes Specialist – IT SPOC \n At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and

Job Description: Job Title: Global Financial Crimes Specialist IT SPOC Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Role Description: This role is accountable for developing and maintaining technology solutions that strengthen compliance and operational risk management. The position focuses delivering exceptional technology support to the wider Global Financial Crimes (GFC) team. Working closely with Global Financial Crimes leadership, the role ensures systems and processes are optimised through technology, aligned with the Compliance and Operational Risk Management (CORM) Program, Enterprise Policies, and Fraud Risk Management Standards. Responsibilities: Activities this role performs include, but are not limited to: Provide onsite physical support for GFC to site all technology requirements as well as providing support for the global Non-US investigations team. Troubleshoot and resolve hardware and software issues for end-users. Install, configure, and maintain desktops, laptops, and peripheral devices. Support audio-visual equipment for meetings and events. Ensure network connectivity and assist with basic network troubleshooting. Coordinate with remote IT teams for escalated issues and system updates. Maintain inventory of technology equipment and manage asset tracking. Assist with onboarding and offboarding of employees, including device setup. Ensure compliance with security policies and procedures during all support activities. Provide timely and professional customer service to internal stakeholders. Required Skills: Proven experience in IT support or a similar technical role. Strong knowledge of hardware, software, and networking fundamentals. Familiarity with Bank operating systems and common enterprise applications. Ability to troubleshoot and resolve technical issues efficiently. Excellent communication and interpersonal skills for supporting end-users. Strong organisational skills and attention to detail. Ability to work independently and manage multiple priorities. Experience with audio-visual equipment setup and support is a plus. Knowledge of IT security best practices and compliance requirements. Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description: Job Title:Global Financial Crimes Manager Corporate Title:up to Director Location:Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Job Description: The GFC Investigations Manager ensures significant issues and financial crimes trends related to fraud, money laundering, or terrorist financing are effectively communicated and acted upon. The GFC Investigations Manager may also work closely with law enforcement, regulatory agencies and industry counterparts to proactively share intelligence, best practices, etc. Additional responsibilities for this role include capacity planning, providing leadership direction, attracting, assessing, developing, motivating and retaining a successful team. The GFC Investigations Manager ensures consistent quality of activities, processes and outputs by reinforcing effective review practices across the team. Activities this role performs include, but are not limited to: Oversees investigative efforts, reviewing and approving cases and ensuring the delivery of timely and accurate regulatory reporting Provides oversight of a team of Investigators or activities performing end-to-end investigations of financial crimes activities across multiple jurisdictions and legal entities. Ensures that the completion of Suspicious Activity Reports is conducted in a timely and accurate manner for submission to regulators and/or law enforcement, while providing review and oversight Reviews facts of the investigation, and escalates risk to senior stakeholders and partners with Front Line Units to resolve Leads quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Evaluates internal controls to ensure they are working effectively by identifying weaknesses or gaps Leads or contributes to the execution of the financial crimes program, including but not limited to regulatory change, financial crimes policies and procedures management, risk assessments, issue management as well as any global or regional driven initiatives and projects Oversees or assists in the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately. This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals. Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Skills: Coaching External Resource Management Investigation Management, including ability to manage complex cases and work under pressure. Regulatory Compliance Issue Management Confident working within global policies, procedures and risk management guidelines Policies, Procedures, and Guidelines Management Risk Management Strategy Planning and Development Written Communications Excellent analytical, investigative, and problem-solving skills. Strong communication and report-writing abilities, including ability to communicate with stakeholders globally Required Qualifications: Demonstrated business and functional experience Degree required: Bachelors or equivalent experience Certified Anti-Money Laundering Specialist (preferred) Proven experience within a similar role from the financial services industry and / or government entity Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief , political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

A well-run workplace doesnt happen by accident. It takes someone who notices the details, keeps services moving, and makes sure people can do their best work without friction. This Facilities Coordinator role sits right at the heart of that - keeping the building, services and suppliers aligned so the workplace simply works. Youll be the go-to for day-to-day facilities delivery, making sure standards are met, issues are resolved quickly, and the environment is safe, clean and professional for everyone who uses it. Whats in it for you A permanent role with real ownership over workplace services Broad exposure across all core soft FM service lines The opportunity to work closely with senior facilities leadership A varied role where no two days look the same A position where good work is visible and genuinely valued What youll be getting stuck into as a Facilities Coordinator Coordinating soft FM services including cleaning, reception, waste, washrooms, pest control and vending Managing suppliers and contractors to ensure SLAs and KPIs are consistently met Handling facilities requests through internal systems and driving them through to resolution Supporting compliance across health & safety, fire safety, first aid and business continuity Managing stock, stationery, storage and shared equipment across the building Assisting with budget tracking, quotes, approvals and service improvements What youll bring to the table as a Facilities Coordinator Previous experience in a facilities or workplace services environment Experience managing external suppliers and service providers Working knowledge of soft FM services and compliance requirements Experience handling helpdesk requests and facilities coordination tasks Understanding of budget monitoring, invoicing and service documentation If youre ready to take ownership of a busy workplace environment and make a real impact as a Facilities Coordinator, this is the role worth applying for. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Artemis Human Capital is working with a successful and well-established business to recruit an experienced Bookkeeper for an immediate start, 3-month project. This is a hands-on role suited to someone who can hit the ground running and add value quickly within a busy finance environment. This assignment will see you join a collaborative finance team, supporting day-to-day financial operations and ensuring accuracy, efficiency, and continuity across key processes during a period of growth and transition for the business. The Role Reporting into the Senior Management Team, the Bookkeeper will play a vital role in maintaining the smooth running of the finance function during this fixed-term project. The role covers a broad range of transactional finance and administrative responsibilities, with a strong focus on ledger management, reconciliations, payroll support, and credit control. Key Responsibilities Maintain accurate and up-to-date purchase and sales ledgers Handle customer payment queries and support credit control activities Raise purchase orders and liaise with suppliers as required Complete multi-currency bank reconciliations and account allocations Take ownership of the credit control process to ensure timely collections Support stock management in collaboration with operational teams Assist with monthly management accounts and financial reporting Provide general administrative and finance support across the business Contribute to process improvements and best practice within the finance function What Were Looking For GCSEs (or equivalent) including Maths and English Proven experience within a fast-paced finance or accounts environment Strong administrative background with excellent organisational skills Confident user of MS Excel and Word Experience working with ERP or Management Information Systems High level of accuracy and attention to detail Ability to prioritise workload and work to tight deadlines Available to start immediately or at short notice Nice to Have Accounting Technician or Accounting qualification (or currently studying) End-to-end payroll experience Why Apply? Immediate start Clear 3-month project with defined responsibilities On site car parking Join a stable, well-regarded organisation with a supportive team Hands-on role where your impact will be felt from day one Next steps If this 3 month project sounds like a great fit for you - get in touch with Associate Director Nicola McCallum who is shortlisting for the position. Skills: Bookkeeping Accounts Payable Accounts Receivable Bank Reconciliation

Job Description: Job Title: Business Control Manager Corporate Title: Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast A City of Opportunity and Innovation Were thrilled to announce the opening of our new office in Belfasta vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of Americas global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether youre local or considering relocation, youll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the worlds leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. Were committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance supportkey functions that safeguard the integrity of the international financial system. Job Description: This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). The position ensures adherence to enterprise-wide standards by executing LOB or ECF processes and tools. Key expectations include implementing quality assurance and quality control processes through ongoing monitoring and testing of controls, identifying issues and recommending improvements, and developing action plans with defined milestones. Responsibilities: Manage the performance and productivity of In-Line Quality Assurance (ILQA) team members conducting or coordinating Quality Assurance reviews. Ensure timely execution of Quality Assurance activities, including control execution, case assignment, and results reporting. Support initiatives aimed at enhancing the success of the Quality Assurance program. Provide support during Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews. Capture and analyse data relevant to inspection metrics to support governance activities and dashboard reporting. Conduct regular routines with key stakeholders across Global Banking & Global Markets (GBGM) AML Operations, Global Financial Crimes, Risk, and Technology. Demonstrate strong collaboration, influencing, and relationship management skills. Coordinate and partner with GAOO support teams and stakeholders to ensure end-to-end process engagement and timely implementation of changes. Review and govern proposed changes to operational procedures and processes through established governance forums. Supporting initiatives to enhance Quality Assurance program success Additional Skills: Experience: Proven experience in Quality Control/Assurance Testing, Risk Control Self-Assessment (RCSA), internal audit, risk management, compliance, or similar business control roles. Robust and proven experience in leading highly productive teams in fast-paced environments. Diverse experience across multiple lines of business and functions. Technical & Analytical Skills: Strong research and analytical capabilities with ability to prioritise effectively. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, and Teams. Familiarity with AML regulations and processes (preferred). Leadership & Communication: Excellent written and verbal communication skills, including ability to tailor messaging for senior management. Strong presentation skills to deliver clear, concise, and influential recommendations. Ability to interact with all organisational levels and prepare executive-level reporting. Core Competencies: Critical thinking and problem-solving skills for escalations. Robust organisational skills and attention to detail. Ability to work independently with minimal guidance and influence stakeholders. Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to mens health, womens health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. Its important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Training and Compliance Officer Belfast office location £30,000 - £34,000 per annum + 6-9% performance bonus Full-Time, Permanent Hours: 37 per week • Mon-Thu: 8:30am-5:00pm (one late night to 7pm), • Fri: 8:30am-4:30pm Apple Recruitment is working with a leading Northern Ireland organisation to recruit a Training and Compliance Officer for their in-house Customer Services function. This role is ideal for an experienced training, L&D, or compliance professional who enjoys combining hands-on training delivery with regulatory compliance, process improvement, and stakeholder collaboration. You will play a key role in maintaining regulatory standards, developing people, and supporting operational and emergency readiness within an internal customer service environment. The Role Assess training and compliance needs across the in-house Customer Services function. Design, develop, and deliver engaging training aligned with regulatory and service standards. Create, review, and maintain training materials, procedures, and competency frameworks. Deliver training on key operational processes including call handling, planning, and emergency response. Maintain training records, certifications, and compliance documentation. Translate regulatory and operational requirements into clear, practical guidance for teams. Support the development of procedures, escalation protocols, and service recovery frameworks. Contribute to major incident readiness and business continuity planning. Build effective relationships with internal stakeholders, regulators, and external training providers. Produce reports and insights on training delivery, compliance, and staff development. Promote a culture of continuous learning, compliance awareness, and inclusive service delivery. Provide cross-cover and support to Customer Services leadership as required. About You You will have: • At least 5 GCSEs (Grade C or above) including English and Maths., • A minimum of 3 years' experience in training delivery, learning & development, compliance, or instructional design., • Experience developing training materials, procedures, and learning programmes., • Strong facilitation, communication, and presentation skills., • The ability to clearly explain complex processes and regulatory requirements., • Excellent organisational, written, and record-keeping skills., • A strong understanding of adult learning principles. Please note Candidates must be able to demonstrate a permanent right to work in the UK. The employer is unable to offer visa sponsorship for this position. What's on Offer • Competitive salary with annual performance bonus, • Enhanced contributory pension & life assurance and annual salary reviews, • Enhanced maternity, paternity, and sick pay (qualifying staff), • 20 days annual leave + 11 bank holidays + up to 5 additional service days, • Free onsite parking, • Health & wellbeing support, • Cycle to Work scheme, • "Give As You Earn" charity scheme Interested? Apply now or contact Apple Recruitment for a confidential conversation. If this role isn't quite the right fit, we'd still love to hear from you to discuss other opportunities. Apple Recruitment Services is acting as an Employment Agency. We are proud to be an Equal Opportunities Employer.

Apple Recruitment are recruiting for an ICT Infrastructure Manager on behalf of the NI Assembly. This role will be for up to 12 months. Hourly rate £28.11 per hour. Job Description: The duties of the ICT Infrastructure Manager post include: Advising on the review, collation and consideration of the IS resources required to support the work of the Assembly, its Committees, Members and the Assembly Commission. Managing the day-to-day provision, maintenance and support of the Assembly Commission's technical environment (on premise and cloud), ensuring business continuity. Managing the provision of customised ICT enabled solutions. Liaising with other IS Office staff in maintaining effective computing services through the management of the delivery of ICT services, including the management of teams of Infrastructure Support Specialists and Analysts, advising and directing as required. Leading on technical evaluations and developments and providing technical advice and support across a range of technologies. Developing specifications for the procurement of ICT enabled business solutions and to assist, in the IS Office representational role, in discussions with potential contractors and suppliers within the specialism. Taking a lead role in IS Office specific procurements and supervising the work of other staff in negotiating small scale procurements, to ensure that overall best value for money is achieved. Taking a lead role in the IS Office approach to cyber security. Managing ICT projects using an appropriate project management methodology. Managing the development of technical standards; co-ordination of plans; planning and monitoring ICT security standards and procedures. Managing the provision of authoritative and expert advice on ICT Infrastructure matters to the Head of IS Office and Director of Parliamentary Services and the Secretariat Management Group in relation to the strategic provision of IT and IS facilities and services for the Assembly. Presenting ICT information to Members and Assembly Commission staff including the delivery of system demonstrations, ICT training and preparation of user documentation. Being responsible for the business analysis process with respect to the infrastructure requirements of new or enhanced ICT enabled business systems. Providing consultancy for a wide range of ICT enabled activities within the organisation, including acting as ICT expert on corporate and interparliamentary working groups. Comply with all the Assembly Commission's staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures and all mandatory training requirements. Managing information and records in accordance with established policies and statutory requirements. You may also be required to carry out other duties that the Assembly Commission reasonably requires of you. If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline Parker by Friday 30th You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below. Essential Criteria: Applicants for the post of ICT Infrastructure Manager must, by the closing date for applications have: (a) Possess at least a HND in computing or other discipline relevant to Information Systems and Information Technology, AND have at least a total of 3 years' post qualification experience with a minimum of one year's experience in the areas described below at (i) and (ii): (i) planning, design and management of a medium-sized ICT infrastructure (comprising more than 500 users) This area requires sound knowledge and experience of on-premise infrastructure and cloud technologies (Microsoft technologies; local AD, M365, Dev Ops and Azure). AND (ii) overseeing the management and provision of a Service Desk supporting technologies such as Windows desktop operating systems, MS In Tune, and M365 Office applications in a challenging, service delivery environment serving more than 500 users, running a variety of applications. NB Only those courses with a computing content of 50% or more will be considered, and applicants must give full details on the application form of how the content of the course meets this requirement. OR (b) Have at least a total of 5 years' experience with a minimum of one year's experience in the areas described below at (i) and (ii): (i) planning, design and management of a medium-sized ICT infrastructure (comprising more than 500 users) This area requires sound knowledge and experience of on-premise infrastructure and cloud technologies (Microsoft technologies; local AD, M365, Dev Ops and Azure). AND (ii) overseeing the management and provision of a Service Desk supporting technologies such as Windows desktop operating systems, MS In Tune, and M365 Office applications in a challenging, service delivery environment serving more than 500 users, running a variety of applications. Further Details: Hourly Rate based on £54,090 per annum Duration: Up to 12 months This role is due to start asap This business area offers limited hybrid working Closing date for CV submission to Apple: Friday 30th If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline by Friday 30th Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Please note only applicants that match this criteria can be considered for the role. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.

The closing date for this position is the 9 th Feb 2026 Asset Governance Officer NIFRS, Boucher Crescent, Belfast Temporary (Approx 3 months with possible extension) £18.22 per hour 36.25 hours per week Main Purpose To provide a professional, efficient and effective asset management service across NIFRS for all fleet, operational equipment, specialist Personal Protective Equipment (PPE) and uniform. To manage and maintain the Stock & Asset Management Information System (MIS), maintain NIFRS Finance management systems, corporate document management and reporting systems such as SharePoint ensuring compliance and governance with the relevant processes and procedures. To work in a specified operational discipline, with flexibility to work across multiple disciplines to ensure resilience and continuity of service. To contribute as an integral member of the Service Support Centre Business Unit (SSCBU) team to ensure the Regional Service Support Centre (SSC) operates effectively and legitimately and to provide an exemplary customer-focused service in support of the vision and mission of NIFRS. Main Roles and Responsibilities 1. Responsible for creating, issuing, managing the movements and archiving of all NIFRS fleet and equipment assets, specialist PPE assets and any other assets supported by the Regional Service Support Centre (RSSC) throughout the full asset management lifecycle. Ensuring regulatory compliance and governance for operational and outsourced maintenance, professional services and service contracts delivery., 2. Responsible for the processing of all service wide specialist Personal Protective Equipment (PPE) laundry and maintenance requirements, ensuring regulatory compliance with the required legislation throughout the lifecycle of the equipment. Resolve all operational personnel queries regarding PPE laundry and maintenance through the NIFRS helpdesk., 3. Responsible for organising Specialist PPE fitting for all new operational firefighting recruits entering service with NIFRS, liaising with the NIFRS Supplies & Logistics Management team, NIFRS Resourcing team and the new recruit(s) to ensure all resources is in place to make the process as efficient as possible., 4. Responsible for ensuring all NIFRS operational vehicles have the required and current Vehicle Excess Duty (VED). To ensure all NIFRS operational vehicles that require PSV and MOT Vehicle tests through the DVLA and the RSSC are booked and scheduled, to deliver maximum compliance with Legislation and Road Transport Regulations and maximum serviceability and availability across the NIFRS fleet., 5. To be responsible for organising all Asset Changeovers and for the management of the vehicle booking system at NIFRS RSSC including minibus and other centralised pool vehicles. Ensuring effective collaboration with Fleet and Engineering (F&E) Management, Supplies Management, NIFRS stations and officers; to ensure NIFRS fulfils all relevant compliance and governance requirements and maintains service delivery., 6. Responsible for the processing of all NIFRS fuel including bulk fuel and operational support fuel, ensuring regulatory compliance with the required legislation and corporate governance. Resolve all fuel queries through the NIFRS helpdesk., 7. Responsible for ensuring the continuous availability of asset management information including tracking of Assets fitted with Radio Frequency Identification chips (RFID) for Supplies & Logistics Dept, Research & Development Dept, Fleet & Engineering Dept. and other departments as required., 8. Utilise and interpret technical data/information for decision making and carrying out internal investigations, including but not limited to specialist and non-specialist Personal Protective Equipment (PPE) non-compliance, Equipment asset defects and non-compliance, fuel management and general asset management., 9. To be the Subject Matter Expert (SME) across multiple disciplines both internally and externally for asset management advice, information and support including but not exclusively, providing advice and information and resolving problems at all production meetings and forums and as they arise for senior managers, officers and stakeholders across the service, 10. Escalate where appropriate asset tracking/management issues to Senior Management at RSSC, wider service and the Assistant Director of Fleet & Logistics. Management Information System - Management and Delivery 11. To manage and maintain the Stock and Asset Management MIS for the service wide creation of assets coming into service, issuing of assets, movements of assets through whole service life and archive of assets once disposed at end of life, maintaining full governance of assets within the system., 12. Responsible for collating complex reports by compiling data from the Stock and Asset Management MIS and external service providers, carrying out audits to ensure specialist PPE assets have not reached end of life and continue to meet compliance with legislative requirements., 13. To ensure the continuous availability of technical information and reports relating to the maintenance and availability of all NIFRS vehicle assets, operational equipment assets, fuel and specialist PPE assets., 14. Responsible for the consolidation of all NIFRS RSSC end of life assets ensuring all monies are returned from the external auctioneer and that assets are removed from the fixed asset register., 15. Sole responsibility for all transactions that require Stock and Asset Management MIS 'stock bypass', to allow for missing/omitted assets to be added to the MIS allowing full asset and service accountability and to allow for legislative and health and safety protocols to be carried out on assets., 16. Taking ownership of defects raised via the Stock and Asset Management MIS defects module, responsible for decision making and actioning appropriate outcomes Creating reports to brief external stakeholders and NIFRS officers of expected repairs on critical lifesaving capital assets., 17. Responsible for maintaining the Stock and Asset Management MIS service schedule for all NIFRS operational equipment assets that are serviced and inspected both internally and externally by specialist contractors to ensure compliance and governance requirements are met and to ensure Health and Safety of users e.g. Operational Firefighters and the public., 18. Investigate all service scheduled inspection non-compliance to ensure all data managed and maintained on the Stock and Asset Management MIS meets full asset and service compliancy. Escalate all system driven non-compliance to the Stock and Asset Management MIS system support team. Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) 1. Possess a degree or equivalent qualification in a relevant discipline AND i. Have a minimum of two years' experience within a demanding office environment, to include experience of MIS and Asset Management OR Possess at least a HND or equivalent qualification in a relevant discipline AND i. Have a minimum three years' experience within a demanding office environment, to include experience of MIS and Asset Management OR Possess at least three A levels at grade C or above or equivalent qualification AND ii. Have a minimum five years' experience within a demanding office environment, to include experience of MIS and Asset Management 2. Can demonstrate: Excellent planning and organisational skills with attention to detail and ability to work individually or as part of a team. Ability to work under pressure of multiple deadlines. Strong communication (both written and oral) interpersonal and influencing skills. Ability to develop and maintain productive working relationships. 3. IT literate specifically in the use of the Microsoft Office suite (including MS Word, MS PowerPoint, MS Excel and MS Outlook). Applicants must have a valid driving licence and a car available for official business use, or access to a form of personal transport that will enable you to meet the requirements of the post in full. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.

Global Financial Crimes Specialist - Command Centre Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Role Description: Working closely with GFC leadership, this role will oversee the monitoring and coordination of critical workflows, manage case assignments, and ensure timely and accurate deliverables. The position plays a key role in leveraging technology to enhance operational efficiency, mitigate risk, and support global compliance objectives. Responsibilities: Activities this role performs include, but are not limited to: • Distribute and allocate work across the team to ensure balanced workloads and optimal efficiency., • Assign cases strategically, aligning tasks with team members' skills and business priorities., • Manage and control workflow, maintaining high-quality standards and adherence to deadlines., • Monitor progress and deliverables, ensuring timely completion and compliance with performance metrics., • Deep understanding of financial crime typologies, including money laundering, fraud, sanctions violations, and terrorist financing., • Knowledge of regulatory frameworks (e.g., AML, KYC, CDD) and compliance standards., • Analytical and investigative skills to identify suspicious patterns, assess risk, and recommend mitigation strategies., • Experience with transaction monitoring systems and case management tools., • Strong communication skills, with the ability to prepare clear reports and liaise with internal teams and external regulators., • Attention to detail and accuracy, ensuring compliance with legal and policy requirements. UK • Private healthcare for you and your family, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc, • Use of a flex fund to use towards benefits, • Access to an emotional wellbeing helpline, and virtual GP services, • Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood, • Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. For further information and to submit your application, click the apply icon.

Job Title: Facilities Co-Ordinator Reporting to: Regional Senior Facilities Co-Ordinator Location: Belfast Contract Type: Permanent Overall Purpose of the Role To deliver high-quality facilities management (FM) services across the business, supporting staff, visitors, and stakeholders. The Facilities Co-Ordinator ensures the smooth operation of workplace services, maintains compliance, and fosters a safe, clean, and well-equipped environment. Key Responsibilities Act as a key liaison between the business and FM service providers, ensuring effective communication and service delivery. Support the Regional Senior Facilities Co-Ordinator in managing stakeholder relationships and facilitating service improvements. Implement changes to contracted services to enhance quality and align with FM best practices. Promote a collaborative and transparent partnership with service providers, encouraging innovation and mutual benefit. Facilities Service Lines Responsible for overseeing and coordinating the following services: Reception & Meeting Room Management Cleaning & Hygiene Conduct spot checks and audits to ensure cleanliness and presentation standards. Monitor contractor performance and ensure SLAs are met. Authorise and supervise cleaning-related works, review quotes, and approve payments. Washroom Facilities Ensure washrooms, showers, and changing areas are clean, hygienic, and stocked. Monitor feminine hygiene services and product units to maintain service standards. Teapoints & Vending Machines Ensure teapoints are clean, stocked, and functional, including vending machines, coffee machines, hot/chilled water taps, microwaves, fridges, and supplies (mugs, glasses, tea bags, cordial, paper towels). Liaise with catering contractors and janitorial staff to resolve issues promptly. MFDs (Multi-Function Devices) Manage maintenance contractors to ensure the printer fleet is operational and maintained to high standards. Handle call-outs and remedial actions until resolution. Stationery, Printing & Scanning Order and manage stock levels of stationery and print supplies across all floors. Coordinate business card orders, branded materials, copier paper, and toner replacements. Fulfil small copy/scan jobs locally to improve turnaround and reduce printroom workload. Storage Management Oversee non-archive storage, aiming to reduce unnecessary storage to zero. Ensure contractors minimise on-site space usage. Monitor critical spares and facilities items (e.g. lamps, catering stock, MFD parts, cleaning equipment). Waste & Recycling Monitor and enforce proper waste segregation and recycling practices among staff and contractors. Ensure ethical disposal of non-recyclable waste and maintain accurate waste transfer documentation. Supervise waste and recycling contractors, including service quality and invoicing. Pest Control Ensure regular contract visits and supervise additional call-outs as needed. General Facilities Oversight AV Support Air Conditioning (Operating Hours) Building Fabric Maintenance Business Continuity Car Parking Document Management Fire Safety & First Aid Health & Safety Compliance Key Management Landscaping & Grounds Maintenance Office Equipment Plumbing Porterage & Distribution Security Coordination Water Services Helpdesk & Request Management Log and track all FM-related requests via email and internal systems, ensuring timely resolution and communication. Budget Management Assist in monitoring and controlling FM budgets in collaboration with the Regional Senior Facilities Co-Ordinator. Communicate any out-of-budget activities to the Facilities Manager with appropriate documentation. Service Delivery Ensure all FM services are delivered in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Maintain high standards of service delivery, compliance, and cost-efficiency. Additional Responsibilities First Aid Act as a trained First Aider, providing support to staff, clients, and visitors on-site. Communication Maintain professionalism in all verbal and written communication. Ensure formal contractual communications are approved by the Head of Facilities Management. Coordinate external communications with relevant authorities and stakeholders (e.g. suppliers, contractors, landlords, insurers, HSE, Fire Authority). Health & Safety Support compliance with health and safety legislation and company policy. Ensure staff are aware of emergency procedures and escape routes. Record and investigate accidents, ensuring appropriate reporting and documentation. Review contractor risk assessments and method statements. Procurement Administer procurement activities under guidance from the Soft Services Manager. Support negotiation and purchasing of FM services and supplies. Evaluate needs, obtain quotes, present recommendations, and manage delivery and installation. Maintain records of warranties, guarantees, and service agreements. Experience & Skills Essential Experience: Minimum 2 years in a similar FM role Supplier/sub-contractor management with performance monitoring Knowledge of FM standards and legislation Experience with stationery, cleaning, and reprographics Corporate customer service experience Broad understanding of soft services (mailroom, archiving, pest control, vending) Personal Attributes: Customer-focused, diplomatic, and proactive Approachable, cheerful, and professional Strong organisational and multitasking skills Self-motivated and committed Able to manage contractors and suppliers effectively Clear, courteous, and confident communicator Adaptable and capable of working independently within defined authority TPBN1_UKTJ

Mobile Electrician Contract: Key Account Network Location: Belfast (covering sites throughout Northern Ireland) Hours of work: 41.25 Contract Type: Permanent We are seeking a skilled Mobile Electrician to deliver electrical and building services maintenance across multiple client sites throughout Northern Ireland. Job Description This is a varied, hands-on role involving planned and reactive maintenance, fault finding, installations, and ensuring all systems operate to the highest standards of safety and efficiency. You’ll be provided with an ISS van, mobile phone, and PDA, enabling you to work efficiently and professionally while representing the company on the road and on-site. Key Responsibilities • Carry out electrical PPM, reactive and proactive maintenance, ensuring all work is completed within agreed timeframes., • Diagnose electrical faults, complete repairs, and undertake minor installations., • Perform building services maintenance, including basic mechanical, fabric, and HVAC-related tasks., • Respond to callouts as part of a rota, ensuring service continuity for clients., • Undertake contractor control duties, monitoring performance and issuing Permits to Work., • Ensure all electrical systems and equipment meet performance and safety standards., • Maintain clean and safe work areas, upholding company standards and client satisfaction. Professional and Personal Competencies/Qualifications • Significant experience in reactive and planned maintenance within commercial or FM environments., • Strong fault-finding and problem-solving skills., • City & Guilds 2230 Level 3, NVQ 2356 / 2357, or City & Guilds 2330 Level 3 in Electrical Installation., • 18th Edition IEE Wiring Regulations certification., • Full UK driving licence. Desirable Qualifications: • City & Guilds 2394/2395 (Inspection & Testing)., • JIB accreditation, IPAF, or PASMA certification., • Recognised electrical apprenticeship. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team

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As well as our commitment to your professional and personal development, we also offer a generous benefits package including: A competitive pension schemeCycle-to-work schemeOn-site parkingAccess to healthcare schemeSubsided nursery feesUp to 25 days annual leave per yearAdditional annual leave ava

Do you have the commitment and positive values to make a difference to the lives of people living in our Oaklea House supported living service in Barrow in Furness?Our Supported Living Service in Barrow provides person-centred support to adults who have learning disabilities, some of whom are on the

Residential Night Support Worker - Poole, Salary: £26,936 plus excellent benefitsJob Type: fulltimeSupport change – be part of Langley’s mission!Langley Trust is looking for a dedicated Approved Premises Residential Night Support Worker to join our friendly team in Poole, Dorset.This full-time,