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Enterprise Architect - £70-85,000 per annum + benefits e.g. LGPS pension (opportunity for a market supplement DOE) – West London We are recruiting on behalf of a local council who are embarking on a significant digital transformation programme aimed at delivering world-class, enhanced digital services. This initiative focuses on promoting digital inclusion for residents, partners, and businesses, supported by robust, secure, and interconnected platforms. These platforms will provide essential tools to drive process efficiency and data reuse, offering deeper insights into service performance and enabling a clear understanding of the current state to inform future strategies. The Enterprise Architect will play a pivotal role in shaping the future of the council’s digital and operational landscape. Tasked with establishing and embedding the practice of enterprise architecture, this individual will serve as the strategic bridge between technology and business ambitions, working collaboratively across all directorates to ensure coherence, efficiency, and innovation. Key tasks and responsibilities: • Map the current (As-Is) system landscape across the council to identify existing technologies, integrations, workflows, redundancies, dependencies, and improvement opportunities., • Develop the target architecture (To-Be) that supports business and IT strategy., • Create and maintain roadmaps for legacy transformation and decommissioning, including detailed plans and timelines for phasing out legacy systems while ensuring continuity of operations and minimising risks., • Ensure solutions comply with legislation and cybersecurity standards., • Establish and maintain architectural principles and standards, formalising and regularly updating guidelines and best practices to ensure alignment between architecture, business needs, and technological changes., • Conduct technology risk assessments and impact analysis to evaluate risks, analyse potential impacts of architectural decisions, and develop mitigation strategies, particularly for large-scale transformations., • Lead architecture reviews and quality assurance by setting up and chairing regular review boards to assess solution designs, enforce standards, and ensure quality across projects and programmes., • Collaborate with data management teams to define data architecture, stewardship, and governance policies, ensuring data quality and compliance across systems., • Support solution architecture and delivery teams through hands-on guidance and mentorship, bridging enterprise-level strategy and technical implementation., • Monitor and report on architecture performance metrics by defining, tracking, and reporting on KPIs that measure the effectiveness, agility, and value of the enterprise architecture., • Improve user experience with modern technology and streamlined legacy systems, increasing efficiency., • Promote system interoperability across council boundaries to reduce administrative burdens and boost public engagement., • Foster a one-team culture across technology and council., • Engage in budgeting and resource planning for architecture initiatives, participating in budgeting cycles, estimating costs, and advocating for appropriate resource allocation. Key skills and experience: • Substantial experience in enterprise architecture, solution architecture, or a related field within a large and complex organisation, preferably in the public sector or local government environment, • Evidence of successfully leading architecture initiatives, technology transformation programmes, or large-scale system integrations., • Proven expertise in designing and implementing architectures for cloud platforms (Azure, AWS, GCP), modern application platforms, integration technologies, and security frameworks., • Ability to develop and articulate an enterprise-wide architectural vision that aligns with the council’s business objectives, digital strategy, and service delivery priorities., • Advanced interpersonal and communication skills, capable of building trust and influence with senior leaders, service managers, technical teams, and external partners., • Deep expertise in enterprise, solution, and technical architectures, with the ability to mentor and develop architectural talent within the council, • Understanding of financial management in public sector IT, including business case development, cost-benefit analysis, procurement, and vendor management.

Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES • Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities., • Lead the development and execution of operational strategies to drive business growth and efficiency., • Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics., • Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements., • Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams., • Maintain and expand Penta’s domestic and international partner network., • Identify operational risks and implement mitigation strategies and controls., • Provide training and guidance on operational best practices across departments., • Monitor industry trends and regulatory changes, updating internal programs and policies accordingly., • Coordinate cross-functional efforts to ensure operational excellence and adherence to standards., • Act as the primary liaison for external audits and assessments., • Investigate and resolve operational issues, complaints, and inefficiencies., • Prepare and submit operational reports and filings as required., • Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance., • Liaise with external consultants to drive operational improvements., • Implement tools and processes to enhance productivity and efficiency across departments., • Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations., • Escalate risks and ensure compliance with special provisions across entities. EXPERIENCE / QUALIFICATIONS • Extensive experience in operations or commercial roles at an international level., • Proven experience working with international sales teams., • Strong proficiency in Microsoft Word, Excel, and PowerPoint., • Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry., • Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG)., • Strong analytical skills and ability to interpret complex regulatory requirements., • Excellent communication and interpersonal skills across diverse teams and entities., • Sound judgment, prioritisation skills, and ability to manage multiple deadlines., • High integrity and commitment to ethical standards and operational excellence., • Minimum of degree level education or equivalent., • Additional certifications in compliance, project management, or ISO standards are advantageous. THE IDEAL CANDIDATE • Integrity: Upholds ethical standards in all actions., • Attention to Detail: Ensures accuracy in regulatory interpretation and compliance., • Adaptability: Responds effectively to changing regulations and priorities., • Leadership: Inspires trust and promotes a culture of compliance., • Problem-Solving: Develops practical solutions to operational challenges., • Communication: Clearly conveys complex concepts to varied audiences., • Collaboration: Works effectively across functions to achieve shared goals., • Accountability: Takes ownership and ensures completion of responsibilities.