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Chef Works Europe Ltd. is looking for a self-motivated, highly organised Customer & Sales Support Exec who can work equally well solo and within a team. With a positive ‘can-do’ attitude and the ability to work well and accurately in a busy department, the successful candidate will report directly day-to-day to the Customer Experience Manager around the customer/sales team orders / needs. They will multi-task across various disciplines and communicate well, both verbally and in writing, with the many stakeholders across our business. KEY RESPONSIBILITIES Customer Service to all areas of business • Maintain the boardroom housing Chef Works & BRAGARD brands, • Co-ordinate diary relating to customer presentations and customer visits, • Offer product suggestions to customers needing support/ideas to actively create sales, • Acknowledge and process customer orders. Predominantly by email however telephone or Teams communication with customers is also required, • Check and communicate stock availability within our supply chain, • Prepare meeting spaces for training & presentations including appropriate pulling together product and food when required, • Schedule outgoing mail/package collections for all orders along with the necessary customs forms for all orders outside of the UK., • Take particular care of data protection and confidentiality - consistently ensuring sensitive documents are disposed of appropriately, • Handle any customer complaint in a professional manner, seeking information from the appropriate areas, sharing information and seeking a suitable resolution for both customer and business, • Support our sales team with sample requests and any administration required, • Updating daily the Chef Works/BRAGARD Order Management System, Brightpearl (training will be given), • Handle embroidery pricing enquiries, liaising with Embroidery depts., • Prepare/pack/deliver/retrieve goods for trade shows and presentations under direction of General Manager, • Answers and screen incoming calls, • Respond speedily to incoming emails/orders on a daily basis, • Welcome all visitors to the office, • Collect and distribute the post and other incoming deliveries, • Respond to staff/customer questions/concerns/complaints, • Limited travel in the UK may be required Manage and fulfil general administrative tasks in support of the team • Schedule/arrange deliveries/collections. Manual handling and processing of a limited number of cartons per week is required. The vast majority of inventory is delivered directly to customers and doesn’t require handling in our Leeds office, • Manage orders of stationary and other general office supplies when required, • Other sundry tasks and duties as required by the Management. We have a small UK based team and a positive, proactive attitude is essential REQUIREMENTS • Fluent English speaker/writer, other languages are a welcome bonus, • At least 2 years of experience working in a successful business environment, • Strong knowledge of Microsoft 365 suite with particular Outlook strength, • Good technical ability to enable presentation set-up in meeting space. Proficient in Power Point, Prezi or similar presentation applications COMPETENCIES • Contributes ideas to business growth and success, • Smart and resourceful with good business sense, • Takes initiative in decision making, • Embraces change, • Creative thinker and strong, positive communicator BENEFITS • Competitive market-related salary circa £25k, • Employer matched state pension contribution, • 29 days paid annual leave total (including bank and public holidays), • Friendly, dynamic and flexible workplace JOB TYPE • Full Time, • 3 months’ probation PRIMARY WORK LOCATION Office in converted mill, Farsley, Leeds. ABOUT CHEF WORKS Chef Works is the only true global hospitality uniform company with two leading brands of Chef Works and BRAGARD. Manufacturing and distributing across 70+ countries with a reputation for outstanding quality and design, built over years, means Chef Works and BRAGARD are often the brands of choice. Our customers are chefs, hotels, restaurants, coffee shops, educational establishments, laundries, food service companies, assisted living facilities – basically anywhere where food is created and/or served with style.

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. An exciting opportunity has become available for a Clinic Manager to join our prestigious Leeds, King Street clinic. You will join a world-class team delivering a range of eye care services such as laser eye surgery and cataract surgery consultations. Role Responsible for the operational efficiency of the store; a key part of your role will be developing your team to deliver on challenging but attainable sales targets, not only with Laser Eye Surgery and IOL procedures, but also selling the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider. You might come from a retail background where world class customer service comes naturally to you. You will absolutely have strong management experience within a Store/Retail/Clinic setting and can deliver results through your passion for people and by working closely with others to develop them through performance management. It goes without saying you will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. • To promote the benefits of laser eye surgery, IOL, Contact Lens and Glasses to all customers/ patients with passion, enthusiasm and the highest level of product knowledge, • To ensure the levels of professionalism, customer care, product knowledge and selling skills of all staff within the Clinic meet or exceed the Company standard in order to sell effectively and meet customer needs, • To minimize the occurrence of customer complaints through improved customer care and quality of service. To resolve any complaints quickly, efficiently and professionally and to retain customer loyalty, • To ensure that at all times the Clinic is presentable and maintains the highest standards of tidiness and cleanliness and promotes the professional image of Optical Express, • To recruit, induct, coach & support the team to ensure that all staff within the Clinic meet the acceptable levels of knowledge and competence, • To promote team work between the professional, clinical and retail teams, • To be responsible for all aspects of Health and Safety for the Clinic and its employees and to ensure that all guidelines and legal requirements are upheld, • To maximize conversion opportunities with the patients to our premier treatments in both refractive and optical products, • Experience as a Store/Retail/Clinic Manager, • Excellent communication and presentation skills, • Adaptable with a flexible approach to work, • Articulate and presentable with meticulous attention to detail, • Good experience of Microsoft office and outlook, • Ability to negotiate & influence outcomes, • Demonstrate confidentiality, integrity and discretion, • A proven track record of developing a team through performance management, • An industry leading salary DoE plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities Optical Express is an equal opportunities employer.

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. An exciting opportunity has become available for a Clinic Manager to join our prestigious Leeds, King Street clinic. You will join a world-class team delivering a range of eye care services such as laser eye surgery and cataract surgery consultations. Role Responsible for the operational efficiency of the store; a key part of your role will be developing your team to deliver on challenging but attainable sales targets, not only with Laser Eye Surgery and IOL procedures, but also selling the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider. You might come from a retail background where world class customer service comes naturally to you. You will absolutely have strong management experience within a Store/Retail/Clinic setting and can deliver results through your passion for people and by working closely with others to develop them through performance management. It goes without saying you will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. • To promote the benefits of laser eye surgery, IOL, Contact Lens and Glasses to all customers/ patients with passion, enthusiasm and the highest level of product knowledge, • To ensure the levels of professionalism, customer care, product knowledge and selling skills of all staff within the Clinic meet or exceed the Company standard in order to sell effectively and meet customer needs, • To minimize the occurrence of customer complaints through improved customer care and quality of service. To resolve any complaints quickly, efficiently and professionally and to retain customer loyalty, • To ensure that at all times the Clinic is presentable and maintains the highest standards of tidiness and cleanliness and promotes the professional image of Optical Express, • To recruit, induct, coach & support the team to ensure that all staff within the Clinic meet the acceptable levels of knowledge and competence, • To promote team work between the professional, clinical and retail teams, • To be responsible for all aspects of Health and Safety for the Clinic and its employees and to ensure that all guidelines and legal requirements are upheld, • To maximize conversion opportunities with the patients to our premier treatments in both refractive and optical products, • Experience as a Store/Retail/Clinic Manager, • Excellent communication and presentation skills, • Adaptable with a flexible approach to work, • Articulate and presentable with meticulous attention to detail, • Good experience of Microsoft office and outlook, • Ability to negotiate & influence outcomes, • Demonstrate confidentiality, integrity and discretion, • A proven track record of developing a team through performance management, • An industry leading salary DoE plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities Optical Express is an equal opportunities employer.

macOS Engineer, JAMF, Apple Har d ware, AD, Entra, Modern Workp la ce A leading provider of financial services is seeking a solid and reliable macOS Engineer. This is an exciting opportunity for an experienced MAC engineer to help build a support service for our Apple MAC estate. Key Responsibilities Provide expert 1st line support for macOS, applications and hardware including peripherals. Deliver outstanding customer service and technical assistance. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross-functional teams to identify and implement possible service improvements. Develop and maintain macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practices. Stay current with the latest macOS updates, features, and security patches. Act as a point of technical expertise within Colleague IT Services. Utilise ServiceNow to analyse impact of the Mac Support service, processes and procedures, taking ownership of any critical issues / complaints and provide operational support to the Service Desk analysts. Support the day-to-day management of the wider service desk whilst supporting management in delivering the overall service, ensuring departmental SLAs and important metrics are attained. Skills required: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Knowledge of Microsoft Entra\Active Directory. Strong knowledge of network protocols, security, and system administration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications such as Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus. Nice to have: Experience with mobile device management (MDM) solutions for Apple devices. Knowledge of ITIL or other IT service management frameworks. Excellent knowledge and troubleshooting experience with Microsoft Office 365 (Outlook, Word, Excel & PowerPoint). Experience in supporting colleagues both at home and in the office, including the nuances of home configurations, including peripheral connectivity and solving personal Wi-Fi issues Previous use of ServiceNow for incident management. Knowledge of smartphone technology (iPhone), especially with regard to Mobile Application Manager and Microsoft Authenticator macOS Engineer, JAMF, Apple Har d ware, AD, Entra, Modern Workplace McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. TPBN1_UKTJ

Keen to be rewarded for your hard work,.We are seeking a proactive and empathetic.The ideal candidate will play a pivotal role in maintaining customer satisfaction and improving operational processes by analysing feedback and implementing solutions.This position requires strong communication skills,

Support colleagues across the business including Complaints Manager in handling customer complaints where needed. Handle escalated customer complaints received internally or through alternate customer feedback avenues. Investigate complaints against company policies and procedures and regulatory gui

Direct Leadership and management of the Complaints Operation compromising Team Leaders, Complaints Handlers and Analysts. Page Group are working in partnership with a leading business working in the Financial Services space, who are now looking to appoint a new Complaints Operations Manager. This ro

Complaints Manager – Wealth Management. Leading and developing the Complaints Team, ensuring high standards of service and performance. Managing all aspects of the complaints process, from initial receipt through to resolution and remediation.

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. What You'll Bring To The Complaints Manager Role. Your Key Responsibilities As Complaints Manager.

Complaints Manager – Wealth Management. Complaints Manager - Wealth Management, west midlands. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK.

Complaints Operations Manager - Insurance. This is a unique opportunity to shape a new complaints function from day one, embedding best-in-class processes and creating a service that will bring care and compassion to every decision, ensuring our complaints handling reflects the very best of our valu

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. Complaints and Resolutions Managers. As our Complaints and Resolutions Manager, you will be involved in the fo