Complaints manager jobs in SouthallCreate job alerts

Your new companyYour new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size. Your new roleI am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets.Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time.A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially.As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract.What you'll need to succeedYou will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role.You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment.What you'll get in return • Salary of £38,000-£42,000, • 25 days annual leave, • Single private medical cover, • Life assurance 2x annual salary Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London. You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions. Key Responsibilities • Deliver excellent customer service in person and by phone, • Handle enquiries, orders, complaints, and ensure accurate processing and documentation, • Coordinate customer orders, deliveries, schedules, and stock management, • Oversee trade counter operations and ensure smooth daily running, • Maintain accurate stock control and support purchasing processes, • Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site), • Manage daily admin including tills, banking, and sales reporting, • Produce and review sales and performance reports, • Ensure full Health & Safety compliance across the branch, • Oversee maintenance of premises, plant, and equipment, • Manage staff wellbeing, attendance, holidays, and sickness, • Act as the link between senior management and branch staff, • Handle staff relations, including conflict resolution and disciplinary matters, • Strong leadership and team management experience, • Excellent customer service and organisational skills, • Ability to work in a fast-paced operational environment, • IT literate (Microsoft Office and internal systems), • Builders' merchant or retail management experience preferred, • Salary: £45,000 per annum, • 22 days holiday + 8 bank holidays, • Pension scheme, • Private medical cover (employee, partner, and dependants) Monday-Friday 7:00am-5:00pm, plus 1 Saturday in 4 If you are an experienced leader looking for a senior branch role, apply today.

Job Title: Social Work Assistant Team Manager Specialism: Fostering Location: Hayes, UK Salary: £46,000 - £48,000 per annum Type: Full-time We are on the lookout for a compelling and effective Social Work Assistant Team Manager to join our dynamic Fostering Team based in Hayes, UK. This is a full-time opportunity with a rewarding annual salary of £46,000 to £48,000. Your role will involve working within our innovative fostering division, renowned for their supportive community and commitment to enhancing the lives of foster children and carers. It's a fantastic chance to showcase your leadership skills and make a significant impact on the fostering journey. Perks and benefits: • Full-time stability: Enjoy a consistent and meaningful workload within a secure role., • Professional development: Access a wide range of training opportunities to keep your skills sharp and up to date., • Supportive environment: Work within a nurturing culture that encourages creativity and collaboration., • Health and wellbeing: Benefit from comprehensive programmes designed to support your wellbeing., • Generous leave: Take advantage of a strong holiday allowance to maintain a healthy work-life balance. What you will do: • Consider future approval of Foster Carers and present cases to the Fostering Panel, ensuring fostering standards meet the highest quality., • Conduct timely and thorough Foster Carer Reviews in line with guidance, chairing reviews after complaints or child protection enquiries when necessary., • Collaborate with the team to provide an enhanced quality service and support foster carers effectively., • Lead reviews of foster carers' households, ensuring alignment with care plans for young people based on the Five Outcomes., • Ensure that foster carers' reviews are child-centred, involving consultations with children and young people, shared carers, and social workers., • Evaluate the progress and placements of the previous year and set a Personal Development Plan for each foster carer., • Guarantee each fostering household has a Safer Caring Agreement tailored to the children and young people in their care., • Work alongside Independent Reviewing Officers where appropriate to strengthen plans and provide support. Knowledge, skills, and experience: • Possession of a CQSW, Diploma in Social Work, Degree in Social Work, or recognised equivalent, and registration with Social Work England., • At least three years of post-qualifying experience in Children and Family Services, with specific experience or training in Family Placements., • Comprehensive knowledge of the Children Act 1989 and Fostering Minimum Standards and Regulations 2002., • Strong ability to facilitate effective participation in meetings, ensuring the voices of foster carers and children are heard., • Proficiency in time management, IT skills in CHARMS, and the ability to communicate effectively with children and adults. Hayes is not just a place to work but also a fascinating area to live in. With its rich history and vibrant community, there is always something new to explore. Enjoy a perfect mix of urban buzz and tranquil parks, all with excellent transport links to London. Make this vibrant town your next career destination! Working with Sanctuary Personnel Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience. Apply now to join the Social Work Assistant Team Manager role in Hayes and take the next step in your career with Sanctuary Personnel.

Medical Governance Manager | Uxbridge The successful applicant will be ensuring the client complies with all relevant regulatory, ethical, and industry standards in its medical and pharmaceutical operations, and to manage and implement governance processes accordingly. Company Overview: Our client is an international biopharmaceutical company, who are passionate about promoting health and wellbeing for all by developing a portfolio of innovative, next-generation products. • Knowledgeable and supportive management team., • Patient-centric and increased treatment accessibility focus., • Competitive starting salary and extensive benefits package. Job Overview: • Act as ABPI final medical signatory for the company., • Develop and maintain a comprehensive medical governance framework, including policies, procedures, and standard operating procedures (SOPs) for medical activities., • Provide expert medical advice on clinical trial design, data interpretation, company sales activities, marketing tools and safety concerns to cross-functional teams., • Conduct risk assessments related to medical activities and implement appropriate risk mitigation strategies., • Investigate potential compliance issues or adverse events related to medical activities., • Handling and processing of registered PMCPA complaints or intercompany dialogues and being the main company representative to external correspondences To be successful: • Knowledge of the pharmaceutical industry and of regulatory processes, • Scientific degree or equivalent, PhD level or HCP is preferable, • Experience in the pharmaceutical industry, preferably in medical governance/medical excellence, • Ability to write and implement SOPs and other documentation, ensuring clear and effective policies., • Project management skills, essential for overseeing audits and compliance initiatives., • ABPI final medical signatory How to apply: If you like the sound of this opportunity and you’re ready to take the next step in your career, we would love to hear from you! Please click the 'Easy Apply' button or contact Elaine Plunkett on 01225 336 335 for more information.

We are looking to recruit an enthusiastic OT Team Manager to join a well-structured and dynamic team in Harrow. The client offers a full-time contract with an opportunity to work from home and further training in your portfolio. The vacancy will be for an initial 3 - 6 months with potential for extension.\n\nMain Duties for the OT Team Manager\n\nLead and manage a team of practitioners, principally but not exclusively Occupational Therapists, and line-manage and supervise senior practitioners and other practitioners within your given service area.\nTo ensure that all staff provide a person-centred and strengths-based service to all service users and their carers/families.\nTo ensure compliance with Safeguarding Adults according to all relevant local and national policy and legislation.\nTo manage the performance of the team concerning Health and Social Care Key Performance Indicators and local and team performance measures To contribute to FOI requests, respond to complaints and provide information, reports, and feedback as requiredTo Be Successful.\n\nPrevious experience supervising a team of OTs \nHCPC Registration\nEnhanced DBS/CRB (we can obtain for you)\nEligibility to work in the UK\nOccupational Therapist QualificationBenefits of Working in Harrow\n\nHarrow offers the opportunity for additional training for both perm and temporary members of staff within the authority. With new projects underway in various teams, they offer a very competitive rate of pay. Also, free onsite parking is offered to all staff.\n\nWhy Join Our Agency?\n\nWith over 10 years’ experience recruiting directly into social care, Ackerman Pierce prides itself on the unique services we deliver to our candidates. Each candidate is assigned their own personal consultant who will support them through every placement. We also offer a DBS and a quick and easy registration process. Not forgetting a guaranteed payment into your account every week\n\nTo discuss this OT Team Manager vacancy, or any similar roles we have available, please contact Gavin Wright, or email us your updated CV today

Ready to find the right role for you?\n\nSalary: up to £32,000 per annum plus annual bonus and Veolia benefits\n \nHours: 40 hours per week, Mon - Fri 8am to 4.30pm \n \nLocation: Primarily at Heathrow Airport, with occasional travel to other sites as required\n\nWhen you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.\n\nWhether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.\n\nWhat we can offer you:\n\n25 days of annual leave plus bank holidays\n \nAccess to our company pension scheme\n \nFree physiotherapy and 24/7 GP service \n \nDiscounts on everything from groceries to well known retailers\n \nAccess to a range of resources to support your physical, mental, and financial health\n \nOngoing training and development opportunities, allowing you to reach your full potential \n\nWhat you'll be doing:\n\nConduct daily meter downloads (FEGP and PCA), learn designated meter reading routes, program and download data from meters using specialised software, and ensure all information is correctly sent to end users\n \nRecord manual readings for AMR meters as required and support the transition of paper-based meter readings to electronic format across the site\n \nInvestigate customer complaints related to meter readings, verify readings align with correct billing and output, and report findings to line manager\n \nConduct site-based utility assessments, gather usage information, and provide data to the central team for calculations while maintaining daily communication with line manager about workload and challenges\n \nProvide advice, recommendations, and training support to junior meter readers and other team members as needed\n \nMaintain up-to-date compliance training (Airside Pass, Driving, Heathrow Electrical Safety, UKPNS HV substation entry), ensure all work follows health & safety policies and procedures, and maintain professional conduct when interacting with airport passengers and clients\n\nWhat we're looking for:\n\nFull driving licence\n \nExperience of utility meter reading \n \nExperience / knowledge of utility infrastructure & systems, especially electricity \n \nComfortable with the use of IT equipment and applications, especially Microsoft Office and Google\n \nExperience of Elster Smartset / PMU software\n \nUKPNS HV substation entry awareness is desirable\n \nElectrical Safety Rules level 1 is desirableWhat's next?\n\nApply today, so we can make a difference for generations to come.\n\nWe're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. \n\nWe're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. \n\nWe're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Job Title: Personal Banker\nLocation: Hounslow (Fully Office Based)\nSalary: £27,000 per annum\nContract: Permanent \n\nAbout the Role\nWe are seeking a motivated and customer-focused Personal Banker to join our Hounslow branch. This role is central to delivering exceptional service to our existing clients, developing new client relationships, and supporting the branch in achieving its sales objectives. An exceptional Sales track record is a must have.\n\nAs a Personal Banker, you will be the first point of contact for customers - providing financial guidance, handling transactions, and promoting our products and services. Your ability to build trust, maintain professionalism, and go the extra mile will make you a valued member of our team.\n\nKey Responsibilities\n\nProactively identify and pursue sales opportunities through referrals, networks, and events.\n\nDeliver outstanding customer service via phone, email, and face-to-face interactions.\n\nHandle customer queries and complaints promptly and professionally.\n\nPromote and cross-sell banking products and services to meet customer needs.\n\nSupport business development initiatives, including attending events and networking activities.\n\nProcess new account applications, service requests, and AML checks.\n\nOperate cash services, maintain accurate registers, and process remittances.\n\nProvide cover for colleagues when required and undertake delegated responsibilities from senior management.\n\nSkills & Competencies\n\nStrong networking and sales skills.\n\nExcellent interpersonal and communication skills (both written and verbal).\n\nAbility to establish credibility and rapport quickly.\n\nComfortable discussing financial needs and tailoring solutions for customers.\n\nPrevious retail sales or banking experience preferred.\n\nResults-driven with a proactive, self-motivated approach.\n\nReporting Line\nReports directly to the Area Branch Manager and works closely with the Business Development Manager and Head of Sales.\n\nWhy Join Us?\nThis is a fantastic opportunity to join a reputable banking institution where you'll be supported to develop your career, build lasting client relationships, and make a positive impact on our customers' financial journeys

BDS are working with a leading not-for-profit housing organisation who provide affordable homes across London.\n\nWe are looking for a building manager to work across Harrow, Brent and Islington.\n\nAs a building manager, you’ll collaborate closely with housing officers for specific locations to provide an excellent customer service and be accountable to residents.\n\nSpecific duties will include:\n\n * Ensure communal areas and estates are well-maintained and aligned with residents' expectations.\n\n * Be accountable to residents, ensuring buildings are safe, well-maintained, and service charges are fair and transparent.\n\n * Provide excellent customer service and demonstrate a good knowledge of buildings and service charges.\n\n * Implement strategies to enhance the safety and aesthetic appeal of communal areas.\n\n * Play a key role in resolving disputes or complaints related to communal spaces and estates.\n\nPlease note this role will be based onsite in the community and in office.\n\nThe Ideal Candidate\n\nYou’ll be proactive and customer-focused with a solid understanding of buildings, service charges, and communal area management\n\nThis is an agency ongoing role in the first instance\n\nMonday to Friday 9am - 5pm\n\n£20.20 paye or £26.72 umbrella\n\nPlease apply now for immediate consideration

We are working with a UK wide charity who have offices in Harrogate and are looking to recruit an experienced HR Manager to join their team. As HR Manager, the successful candidate will oversee all HR operations across the organisation, manage a small People & Development team, and provide expert guidance to managers and the Senior Leadership Team. You will lead on recruitment, onboarding, payroll, performance management, and employee relations, while supporting staff wellbeing and safeguarding initiatives. Key Responsibilities: • Lead and manage a small People & Development team, • Advise managers and the SLT on HR matters, including disciplinaries, grievances, and performance management, • Maintain accurate employment records, manage contracts and variations, and ensure HR policies, • Produce HR reports and analyse workforce KPIs and data to support strategic decision-making, • Manage HR compliance requirements and audits, liaising with external HR advisors, • Handle sensitive matters including complaints, and tribunal preparations, • Oversee recruitment, onboarding, and payroll This is a fantastic opportunity for an experienced HR Manager to join and support this great charity, with previous people management experience, the successful candidate will have; • Proven HR management experience, ideally in social care or healthcare, • Experience managing a small HR/ People team, • Strong knowledge of UK employment law and employee relations, • CIPD Level 5 (or equivalent) desirable, • Excellent communication, organisational, and leadership skills, • Proficient in all MS Office packages If you hold the above skills and experience and are looking for a new opportunity, please submit your CV for review. Please note if you have not heard from us within 7 days, your application has not been successful.

We are working with a UK wide charity who have offices in Harrogate and are looking to recruit an experienced HR Manager to join their team. As HR Manager, the successful candidate will oversee all HR operations across the organisation, manage a small People & Development team, and provide expert guidance to managers and the Senior Leadership Team. You will lead on recruitment, onboarding, payroll, performance management, and employee relations, while supporting staff wellbeing and safeguarding initiatives. Key Responsibilities: Lead and manage a small People & Development team Advise managers and the SLT on HR matters, including disciplinaries, grievances, and performance management Maintain accurate employment records, manage contracts and variations, and ensure HR policies Produce HR reports and analyse workforce KPIs and data to support strategic decision-making Manage HR compliance requirements and audits, liaising with external HR advisors Handle sensitive matters including complaints, and tribunal preparations Oversee recruitment, onboarding, and payrollThis is a fantastic opportunity for an experienced HR Manager to join and support this great charity, with previous people management experience, the successful candidate will have; Proven HR management experience, ideally in social care or healthcare Experience managing a small HR/ People team Strong knowledge of UK employment law and employee relations CIPD Level 5 (or eq...

We are working with a UK wide charity who have offices in Harrogate and are looking to recruit an experienced HR Manager to join their team. As HR Manager, the successful candidate will oversee all HR operations across the organisation, manage a small People & Development team, and provide expert guidance to managers and the Senior Leadership Team. You will lead on recruitment, onboarding, payroll, performance management, and employee relations, while supporting staff wellbeing and safeguarding initiatives. Key Responsibilities: • Lead and manage a small People & Development team, • Advise managers and the SLT on HR matters, including disciplinaries, grievances, and performance management, • Maintain accurate employment records, manage contracts and variations, and ensure HR policies, • Produce HR reports and analyse workforce KPIs and data to support strategic decision-making, • Manage HR compliance requirements and audits, liaising with external HR advisors, • Handle sensitive matters including complaints, and tribunal preparations, • Proven HR management experience, ideally in social care or healthcare, • Experience managing a small HR/ ...

Facilities Management Service Manager, Full time on-site North Yorkshire, Salary £38,000-£42,000 Your new company Your new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size. Your new role I am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. What you'll need to succeed You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment. What you'll get in return • Salary of £38,000-£42,000, • 25 days annual leave, • Single private medical cover, • Life assurance 2x annual salary, • 6% employee matched pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4797095

Willesden, London NW10 9EG Our Vacancy Are you a people person who loves getting things done and making a visible difference in neighbourhoods? Do you believe in being kind, doing the right thing, and keeping promises to residents? If so, we’d love to hear from you. We’re recruiting for a Neighbourhood Manager who will be the face of our organisation in their local areas. You’ll take pride in building strong relationships with residents, partners and colleagues, and in delivering services that are simple, safe and smart. About the role As a Neighbourhood Manager, you’ll be responsible for the day‑to‑day management of your patch, acting as a single point of contact and ensuring residents feel listened to, supported and informed. Your work will reflect our service standards, by: • Getting things sorted and following issues through to resolution, • Keeping residents updated and setting clear expectations, • Being honest and accountable in everything you do, • Listening and supporting, especially when residents are vulnerable or facing challenges, • Learning and improving, using feedback and insight to strengthen services This role is ideal for someone who is choosing a career in housing, motivated to make a difference in neighbourhoods and proud to be part of #ChooseHousing. What you’ll be doing • Acting as the single point of contact for residents across a mixed‑tenure neighbourhood, • Managing tenancies and leasehold matters, including enforcement where needed, • Creating and delivering costed Neighbourhood Plans to improve satisfaction, safety and performance, • Carrying out estate, scheme and property inspections, identifying issues and driving improvement, • Working with managing agents (where applicable), monitoring performance and ensuring services meet agreed standards and resident expectations, • Responding to complaints, ASB and community safety concerns with fairness, empathy and professionalism, • Collaborating with internal teams and external partners to build safe, inclusive and thriving neighbourhoods, • Championing customer engagement and ensuring services are accessible, high quality and value for money What we’re looking for • Someone who truly lives our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together., • Experience in a customer‑facing role, ideally within housing management or the social housing sector, • Knowledge of tenancy and leasehold management, enforcement and safeguarding, • Confidence managing a varied caseload, with strong organisation and prioritisation skills, • A resilient, compassionate and problem‑solving mindset, • Willingness to undertake a Level 3 qualification in Housing Management, if not already held Why join us? You’ll be part of a supportive, values‑led organisation where residents are at the heart of what we do. We work simply, safely and smartly, support one another to succeed, and are committed to learning and improving our services. What we offer: • Flexible and hybrid working, • 30 days’ annual leave plus bank holidays, • Up to 10% pension contribution, matched 1:1, • Two additional paid volunteering days per year, • Flexible benefits scheme, including healthcare and dental options Recruitment process We’re committed to a fair, inclusive and transparent recruitment process. In person interviews will be held at our regional office in Ealing on the 8 June. Closing date: 06 June 2026 Please read before you apply • This role requires a Basic DBS check, • You will be required to participate in the out‑of‑hours on‑call rota for the North West region., • We do not offer visa sponsorship to work in the UK. If you’re a proactive, values‑led housing professional who thrives on building relationships and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role and answer the application question as part of your submission

Contracts Manager (Heating & Ventilation) Location: Wembley, London Salary: Upto to £55,000 Contract: Permanent, full time Working pattern: Hybrid working, 2 days per week from the office with travel across London and Hertfordshire Office: North West London This is a strong opportunity for an experienced heating, ventilation, gas or mechanical contracts professional to step into a role with real purpose, joining one of the UK’s leading housing providers. You will be overseeing critical contracts that directly affect residents’ safety, comfort and day-to-day living standards. Not quite Batman, but keeping homes warm and compliant is still more useful than most capes. You will lead on contracts covering heating plant, mechanical ventilation, heat networks, servicing, maintenance, replacement works and smaller project activity. The focus is on safe, compliant, value-for-money delivery, strong contractor performance and a customer-focused service.What you’ll be doing • Leading and managing contracts for heating plant, ventilation systems and heat networks • Monitoring contractor performance against specifications, KPIs and compliance requirements • Chairing contractor meetings and driving service improvements • Managing budgets, forecasting, spend control, payment approvals and contract variations • Supporting procurement activity and ensuring contracts meet organisational requirements • Investigating incidents, complaints and compliance issues • Maintaining accurate audit trails and compliance records from start to finish • Working closely with residents, contractors, internal teams and stakeholders • Using repairs data and service trends to support planned works and continuous improvement • Promoting a strong culture of safety, compliance and customer care Essential experience and qualifications • Level 3 NVQ Diploma in Gas Maintenance and Repair, or equivalent experience • Strong knowledge of heating systems, ventilation systems, gas safety and contract management • Understanding of Gas Safety Regulations 1998, Health & Safety legislation, CDM and relevant building regulations • Experience managing third-party contractors • Experience delivering large-scale gas testing, servicing or compliance programmes • Ability to manage budgets, forecast spend and deliver value for money • Strong communication skills, with the ability to influence, challenge and build relationships • Good working knowledge of Microsoft Word, Excel and Outlook • Strong organisational skills and the ability to manage competing priorities • Willingness to work from the Wembley office and travel across sites as required Desirable experience • Social housing or large housing association experience • Commercial Gas qualifications • Gas Safe registration with evidence of continued CPD • Unvented cylinder qualification • SMSTS, IOSH Managing Safely or NEBOSH General Certificate What’s on offer • £45,000 to £55,000 salary • Permanent, full-time opportunity • Hybrid working, with 2 days per week in the Wembley office • Travel across London and Hertfordshire • 25 days’ annual leave plus bank holidays, rising with service • Option to buy or sell holiday • Additional wellbeing days • Paid volunteering days • Generous pension contribution • Life cover • Enhanced family leave • Private medical and dental insurance options • Critical illness cover options • Wellbeing discounts and virtual GP access • The chance to work for a large, purpose-led housing organisation where the role has visible impact This is a genuinely worthwhile opportunity for someone who enjoys contract ownership, technical compliance and making services work better for residents. You’ll be joining a collaborative housing organisation where your work will directly improve homes, safety and communities across the region

We are urgently looking to recruit a Warehouse/forklift-counter balance driver within the Greenford area, this is a temp to permenant role. This role provides opportunity for development and progression within the company on a permenant basis MAIN DUTIES/RESPONSIBLITIES : * Valid In date certificate for Forklift/Counter Balance is essential * Experienced in the fundamentals around the safety of Forklifts in the Warehouse * Warehouse experience * Loading and unloading of vehicles and trailers which may include some heavy lifting * Shrink wrapping and pallet strapping * Day-to-day administration * Participation in the stock take * Filling in of Check Sheets, Delivery Notes * Weighing and labelling of goods * Need previous experience of the Health and Safety standards of the warehouse YOU SHOULD: * Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry * Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction * Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner * Maintain company property to the required standard * Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company * As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook * Be prepared to assist with out-of-hours services to customers when the need arises. as well as any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director * A Forklift / Counter Balance licence is a must have HOURS: 07:30am - 17:30pm Monday to Friday, You must be prepared to work longer hours but you will be paid over-time ratefor any time over 5pm. We look forward to hearing from you at Team CV Ltd

Technical Manager (Property Services / Compliance & Asset Management) Salary: Up to £55,000 Location: South West London We are seeking an experienced Technical Services Manager to lead on a range of complex property services workstreams within a high-performing housing environment. This is a key leadership role with responsibility for ensuring compliance, driving service improvement, and overseeing critical areas including building safety, disrepair, damp & mould, fire risk actions, and contractor performance. You will provide strategic and operational oversight across multiple technical functions, ensuring statutory obligations are met, risks are effectively managed, and services are delivered to a consistently high standard. Working closely with senior leaders, contractors, and internal teams, you will play a central role in shaping performance, governance, and resident outcomes. Key Responsibilities Lead on compliance-related service areas including damp & mould (Awaab's Law), disrepair, fire safety actions, and building safety compliance Oversee contractor performance, procurement activity, mobilisation, and ongoing contract governance Ensure effective management and delivery of FRA actions, M&E requirements, EICRs, and LGSR compliance Manage risk, audit trails, and performance reporting for senior leadership and board-level governance Oversee disrepair case management, including legal liaison, cost control, and statutory compliance Drive data-led performance monitoring, identifying trends, risks, and service improvements Lead on complaints, Ombudsman responses, and external stakeholder engagement where required Manage and develop a multi-disciplinary team, ensuring high performance and accountability Contribute to service transformation, process improvement, and operational efficiency initiatives About You You will be a confident and experienced technical leader with a strong background in housing, property services, or a compliance-driven environment. You will bring: Strong experience in building safety, asset management, or repairs/disrepair services Proven track record in contractor management, procurement, and performance improvement Deep understanding of housing compliance, HHSRS, and statutory obligations Experience managing risk, budgets, and complex operational casework Strong stakeholder management skills, including working with senior leadership and external partners Analytical mindset with the ability to interpret data and drive service improvements Ability to lead teams, manage change, and operate effectively under pressure What We're Looking For A proactive, solutions-focused professional who can balance strategic oversight with hands-on delivery. You will be comfortable operating in a fast-paced environment, managing competing priorities, and driving high standards across technical and compliance functions. This is an excellent opportunity for a motivated leader looking to make a tangible impact on service quality, safety, and resident outcomes

Contracts Manager (Mechanical & Electrical) Location: North West London Salary: Upto £55,000 Contract: Permanent, full time Working pattern: Hybrid working, 2 days per week from the North West London office, with travel across London and Hertfordshire This is a strong opportunity for an experienced Mechanical & Electrical contracts professional to join one of the UK’s leading housing providers in a permanent role with real purpose and variety. You will be overseeing key M&E contracts across occupied residential buildings, ensuring systems are safe, compliant, well maintained and delivering value for money. It is a role where technical knowledge matters, but so does the ability to manage contractors, challenge performance and keep services moving without residents being dragged into the misery Olympics. You will lead on contracts covering assigned mechanical and electrical systems, including replacement works, servicing, maintenance and smaller project activity. The focus is on safe, compliant delivery, strong contractor management, accurate records and continuous service improvement. What you’ll be doing • Leading and managing contracts for mechanical and electrical systems • Overseeing replacement, servicing, maintenance and small project works • Ensuring services are safe, compliant, efficient and value for money • Monitoring contractor performance against specifications, KPIs and compliance requirements • Chairing contractor review meetings and driving improvement where needed • Maintaining up-to-date knowledge of statutory legislation, British Standards and relevant guidance, including SFG20 • Managing budgets, forecasting, spend control, payment approvals and contract variations • Supporting procurement activity and contract management processes • Investigating incidents, complaints and compliance issues • Maintaining clear audit trails and compliance records from start to finish • Working closely with residents, contractors, internal teams and stakeholders • Supporting planned works through repairs data, service trends and operational insight Essential experience and qualifications • Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair, or equivalent experience • Strong technical knowledge of mechanical and electrical systems • Good understanding of safety requirements, statutory compliance and commercial contract management • Sound knowledge of current building regulations and Health & Safety legislation, including CDM • Experience managing third-party contractors or suppliers • Experience delivering large-scale M&E testing, servicing, maintenance or compliance programmes • Ability to manage budgets, forecast spend and deliver value for money • Strong communication skills, with the confidence to influence, challenge and build relationships • Good working knowledge of Microsoft Word, Excel and Outlook • Strong organisational and time management skills • Ability to manage competing priorities and work to deadlines under pressure • Willingness to work from the North West London office and travel across sites as required Desirable experience • Social housing or large residential property experience • Membership of a relevant professional body • SMSTS, IOSH Managing Safely or NEBOSH General Certificate • Experience working with SFG20 maintenance standards • Experience supporting procurement exercises or contract mobilisation • Strong knowledge of compliance-led M&E services in occupied buildings What’s on offer • Upto £55,000 salary • Permanent, full-time opportunity • Hybrid working, with 2 days per week in the North West London office • Travel across London and Hertfordshire • 25 days’ annual leave plus bank holidays, rising with service • Option to buy or sell holiday • Additional wellbeing days • Paid volunteering days • Generous pension contribution • Life cover • Enhanced family leave • Private medical and dental insurance options • Critical illness cover options • Wellbeing discounts and virtual GP access • The chance to work for a large, purpose-led housing organisation where the role has visible impact This is a genuinely worthwhile opportunity for someone who enjoys technical contract management, compliance-led service delivery and improving the quality of homes for residents. You will be joining a collaborative housing organisation where your work will directly support safer, better-maintained homes across London and Hertfordshire

4Recruitment Services are looking for an experienced and motivated Area Tenancy Manager (ATM) to join our clients Housing team. You will be at the heart of managing our clients housing estates, ensuring communities are safe, tenancies are well-managed, and services are delivered effectively. This role offers a hybrid working ly office-based to complete training, then working three days per week in the office and the rest remotely. MAIN PRIORITIES: Income Management: Maximise rental income, manage arrears, and support tenants to sustain their tenancies. Lettings & Sign-ups: Manage new tenancies, sign-ups, and void turnaround to ensure homes are re-let quickly and efficiently. Everyday Tenancy Management: Support tenants with everyday issues, enforce tenancy agreements when necessary, and provide a responsive, accessible service. Low-Level Anti-Social Behaviour (ASB): Investigate minor ASB and nuisance complaints, taking proportionate action to resolve issues. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the full tenancy lifecycle, including changes in circumstances, succession, and tenancy closures. Engage with residents and community groups to maintain safe and well-managed estates. Work collaboratively with partners such as the Police, Community Safety teams, and support agencies to address issues affecting tenants. Identify vulnerable residents and make appropriate referrals to safeguarding and support services. Ensure all actions comply with housing legislation, council policy, and regulatory requirements. ESSENTIAL REQUIREMENTS INCLUDE: Experience in local authority housing is ideal, but experience in housing associations or other housing management roles will also be considered. Strong understanding of tenancy management, income collection, and housing legislation. Excellent communication, problem-solving, and relationship-building skills. Ability to balance enforcement with support to sustain tenancies and improve communities Must be able to drive & have car business insurance Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

Ready to find the right role for you? Service Delivery Manager - Collections Grade: 5.1 Hours: 40 hours per week. Monday - Friday, 8:00am - 5:00pm. Location: Marsh Road Depot 4/7 Marsh Road HA0 1ES When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities. Ensuring training and competency checks are in place for all roles. Monitor operational performance, follow up on complaints, problem-solve for operational challenges. Delivery of a first-time collection culture and all contractual performance KPI's. Lead our people & assets to deliver/exceed service expectations. Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery. Ensure operations are run in line with Veolia Minimum Requirements and supporting improvement plans. Investigate safety incidents, underperformance and disciplinary incidents. What we're looking for; Essential: Experienced working as part of a team; with good communication and leadership skills is necessary. Valid Full UK driver's licence. IT Skills, Experience in a similar environment would be essential. Understanding of Health & Safety at work, with experience of health and safety protocols. Knowledge of environmental regulations and compliance requirements. Strong understanding of waste handling, disposal, and recycling processes. Excellent project management and organizational skills. Strong attention to detail and record-keeping abilities. Desirable: HGV Driving Licence. IOSH training. Experience in waste management operations. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Location: Ealing (Hybrid / Office‑based - up to 5 days per week, workload dependent) Contract: 3 months ( strong likelihood of extension) Start Date: ASAP Interviews: ASAP Pay Rates £20.96 per hour (PAYE) £27.33 per hour (Umbrella) About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering a high‑performing parking administration service. This is a hands‑on, legislation‑driven role focused on parking appeals, statutory compliance, complex customer correspondence, and professional representation at London Tribunals. ✅ Post subject to safer recruitment practices - DBS required. Key Responsibilities Prepare and present appeal cases to London Tribunals, including evidence collation and attendance at hearings Assess and respond to PCN representations, applying discretion in line with legislation and Council policy Update PCN and permit cases on parking systems; produce accurate Excel‑based reports and statistics Handle PCN and permit enquiries by phone, email and post, including complaints and MP / Member enquiries Support special projects such as Controlled Parking Zones and website content updates Stay up to date with parking legislation and embed changes into daily practice Assist with training and induction of new team members Liaise with internal and external stakeholders: London Tribunals, DVLA, Police, bailiffs & Legal Services Process non‑automated permits, refunds, cancellations and debt registrations Manage challenging and confrontational situations with professionalism and empathy ⏰ Work flexibly, including evenings, weekends and across borough sites when required Key Performance Indicators ✅ High first‑contact resolution for PCN & permit enquiries ⏱ Consistent achievement of statutory deadlines and SLAs ⚖ Strong outcomes and quality in appeal submissions Reduction in repeat correspondence Customer complaints resolved within agreed timescales ✅ Essential Experience, Skills & Knowledge (All criteria must be addressed in application) Solid working knowledge of parking legislation, codes of practice and council policies Proven experience preparing appeal submissions for London Tribunals or Court Strong background responding to complex written correspondence and complaints Confident representing the Council at appeal hearings Excellent IT skills: MS Word, Excel and parking administration systems Ability to prioritise workloads and perform under pressure Experience handling difficult or confrontational customers Strong research, reporting and analytical skills Clear, fair and professional written and verbal communication Understanding of Equal Opportunities, public‑sector values and customer service standards Full professional fluency in spoken and written English Essential Qualifications Prior experience within Parking Services (ideally large, multi‑functional organisations) Evidence of continuous professional development GCSE English & Maths (Grades A-C or equivalent) ⭐ Desirable Experience Responding to PCN‑related emails and escalated complaints Hands‑on processing of PCN representations Excellent attendance and timekeeping Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

TristoneNash are working with a provider of social housing, to assist them with the recruitment of a Heating & Ventilation Contracts Manager. The Contracts Manager will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently Key responsibilities will include: Leading and managing contracts for heating plant, mechanical ventilation, and heat networks, ensuring full compliance with all statutory and regulatory requirements. Monitoring contractor performance against specifications and KPIs, and drive service improvements where required. Overseeing budgets, forecasting, spend control, and authorise payments and variations to ensure value for money. Acting as the key point of contact for contractors, residents, and stakeholders, resolving operational issues and keeping customers informed. Supporting procurement exercises and ensuring contracts align with organisational requirements. Oversee third-party audit programmes and maintain accurate compliance records from inception to closure. Investigate incidents and complaints, embedding lessons learned and promoting a strong culture of safety and compliance. To apply for this position we are looking for: Level 3 NVQ Diploma in Gas Maintenance and Repair (or equivalent experience). Strong technical knowledge of heating and ventilation systems, gas safety, and commercial contract management. Sound understanding of current legislation and regulations, including Gas Safety Regulations 1998, Health & Safety legislation, CDM, and relevant building regulations. Experience managing third-party contractors and delivering large-scale gas testing programmes. Proven ability to manage budgets, forecast spend and deliver value for money while mitigating risk. Ability to maintain accurate compliance and project records from inception to completion. Please submit your CV for consideration or alternatively contact a member of the team for more information

Reporting to – Mechanical Workstream Manager. Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time office based, Permanent Job Location: Perivale, Greenford Start Date: Immediate SCOPE Planning & Coordination Provide structured planning and coordination support for Planned Preventative Maintenance (PPM), reactive works and remedial activities in line with Workstream Manager direction, statutory requirements and contractual obligations. Workstream Support: Act as the central coordination point for job flow, scheduling, CAFM data accuracy, documentation control and commercial readiness, enabling the Workstream Manager to focus on statutory compliance, technical governance and team leadership. Systems & Records: Maintain accurate records of maintenance activities, including Job Logic, inspection reports, and project documentation KNOWLEDGE Minimum qualifications for this role are: 1. NVQ / HNC / equivalent experience in maintenance planning, coordination or facilities management (D) 2. 2–5 years’ experience within a mechanical maintenance or building services environment (D) 3. Strong working knowledge of CAFM / CMMS systems, preferably JobLogic (D) 4. Working understanding of PPM, reactive maintenance and compliance‑driven service delivery (D) SKILLS 1. Strong organisational, planning and coordination capability. 2. Clear and professional verbal and written communication skills. 3. Ability to build effective working relationships with Managers, engineers, subcontractors and clients. 4. High attention to detail, particularly in documentation and record‑keeping. 5. Confident use of digital systems to manage operational and performance information. 6. Ability to manage multiple priorities and recognise when to escalate risk or delay. OTHER 1. Appreciation that there might be out of hours working, agreed in advance. DUTIES 1. Plan and schedule PPM activities in line with SFG20 schedules, statutory requirements and Workstream Manager instruction. 2. Coordinate reactive and remedial works, managing priorities, access arrangements and engineer allocation. 3. Maintain accurate asset data, task structures and job records within the CAFM system. 4. Monitor work‑in‑progress, overdue tasks and upcoming compliance risks, escalating concerns promptly. 5. Log reactive call‑outs and service requests, ensuring accurate job classification and records. 6. Collate, check and issue service reports, certificates and supporting evidence following works completion. 7. Carry out quality and completeness checks on documentation prior to Workstream Manager review. 8. Prepare draft quotations and job scopes based on engineer reports for Manager approval. 9. Issue approved quotations and track client approvals, purchase orders and variations. 10. Support invoicing processes by confirming completion status and documentation readiness. 11. Provide routine job status updates to clients in line with agreed communication protocols. 12. Escalate complaints, delays, access issues or compliance concerns to the Workstream Manager without delay. 13. Support KPI monitoring by maintaining accurate planning, scheduling and documentation records. 14. Assist with internal and external audits by compiling documentation and evidence packs. 15. Contribute to continuous improvement by identifying planning, system or process inefficiencies. KEY PERFORMANCE INDICATORS 1. This role operates within the Mechanical Department performance framework. 2. Department‑level KPIs are detailed in a separate Mechanical Department KPI Schedule attached to this Job Description. 3. The Mechanical Workstream Planner supports the achievement of departmental KPIs through effective planning, coordination, documentation control and CAFM data management. 4. KPI performance is reviewed with the relevant Workstream Manager and Head of Department. See full job description for more information in our careers page

Warehouse Operative Must have a driving licence MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company’s reputation for service. MAIN DUTIES/RESPONSIBLITIES : * Picking and packing. * Loading and offloading vehicles. * If making deliveries you are also responsible for: * Daily vehicle checks * Cleanliness of vehicle * Working within service level criteria. * Daily branch proposal and continuous stock taking. * Day-to-day administration. * Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers’ required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. * Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. * Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED * To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter

We are seeking an experienced Warehouse Operative/ Driver with a full, clean UK drivers licence for our client based in the West London area. When not working in the warehouse, the sucessful Warehouse Operative/ Driver candidate shall assist with the deliveries of high quality goods manufactured by our multi-national client. MAIN DUTIES/RESPONSIBLITIES of Warehouse Operative/ Driver: * Picking and packing * Loading and offloading vehicles and trailers * Day-to-day administration * Participation in the stock take. * Filling in of Check Sheets, Delivery Notes * Weighing and labelling of goods * Pallet straping and shrink wrapping * When not working in the warehouse, the Warehouse Operative/Driver candidate shall be conducting deliveries of the company's high quality goods, driving a 3.5 ton Vehicle Essential Warehouse Operative/ Driver candidate requirements: * Must hold a full, clean UK drivers licence * Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry * Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction * Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner * Maintain company property to the required standard * Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company * As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook * Need previous experience of the Health and Safety standards of the warehouse * Be prepared to assist with out-of-hours services to customers when the need arises. as well as any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director * A Forklift / Counter Balance licence would be an advantage * Excellent grasp and understanding of Maths and English written and verbal is essential HOURS: 07:30am - 5pm Monday to Friday, You must be prepared to work longer hours to meet company targets, This is inclusive of london living wage , the standard hour rate is £13 with agency once the succesful candidate goes perrm there rate will go to £13.50 . You must be prepared to work longer hours to meet company targets,Over time is paid at time and a half of £19.50 ph with agency. This is a temporary ongoing position with the possiblity of securing a permanent for the sucessful Warehouse Operative/ Driver candidate. We look forward to hearing from enthusiastic Warehouse Operative/ Driver candidates at Team CV LTD

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS • Competitive annual salary ranging from £30,000 to £32,000 based on experience plus incentives • Smart uniform provided • Free and healthy meals when on duty • Grow your Career your next position could beas a Reception Manager or Assistant Front Office Manager • Personal Development programmes designed to support you at every step of your career • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) • Team Member Referral Program • High street discounts: with Perks at Work • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) • Discounted dental and health cover • Free Parking • Modern and inclusive Team Member's areas What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

Complaints Standards and Quality ManagerSalary: £61,102 per annum plus opportunity to earn up to 5% performance related bonusContract: Full-time, fixed term contract until March 2027Location: Hale Village, London, N17.

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

You’ll be given the space and opportunity to bring your experience to make a genuine impact right from the start, supported by your manager and the wider team.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Vacancy: Sales Account Manager-Earthmoving Machinery. Subject: Application for Sales Account Manager Earthmoving Machinery - North East Lincolnshire vacancy.

This is a casual, part-time role offering flexible working.As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing y

A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment. An experienced complaints or quality assurance specialist seeking full ownership and autonomy.

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

We are seeking an existing National Account Manager or Commercial Manager to join the team to grow our relationship with Brakes or Bidfood, and Buying Groups. Foodservice Sales Manager (NAM).

As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a

The Account Manager acts as the primary point of contact for customers, ensuring their needs are understood and translated into effective solutions.

Senior Account Executive / Junior Account Manager, Rickmansworth / Hybrid – £28–35K. We’re looking for a Senior Account Executive or Junior Account Manager to join a well-established, full-service advertising agency with a strong reputation across Higher Education and Financial Services.

We're hiring a Senior Account Manager to own client strategy across 3-4 of our biggest TikTok Shop accounts at Z Media.

This is a unique opportunity to join the sales team as a Senior National Account Manager - with roles available in Weybridge, Surrey!. As a Senior National Account Manager, you will lead strategic account management across key categories and retail partners, crafting and selling tailored customer pl

Account Manager – South based territory.

We recruit at all levels from internal sales, sales executive, sales engineer, area sales manager, territory sales manager, business development manager, regional sales manager, national sales manager and sales director. Key Account Manager - Manufacturing. As Key Account Manager, you will take owne

Care Assistant - Chandlers Ford.All‑Care Southampton provides tailored home‑care services designed to help people live fulfilling and independent lives.Our compassionate, highly trained care assistants deliver safe, high‑quality care we would trust for our own families.Flexible Shift Patterns

Complaints Handler – Lloyds Banking Group (Remote). Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 6 months previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (

All Care (GB) Limited — Making Every Visit Matter.At All Care (GB) Limited, we believe exceptional care starts with kindness, compassion, and genuine human connection.Our carers don’t just provide support — they brighten days, build trust, and empower people to live independently in the comfor

Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group – plus you could join our ‘Aspire’ future managers programme.

Now you will have face to face interview with the hiring manager.