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Marks Consulting Partners are currently looking for a Housing Manager to work with one of our Local Authority Clients in Essex. What the Job Will Be Doing • Leading on complex tenancy management cases, including escalations, complaints and high-risk situations, • Overseeing rent collection, anti-social behaviour, tenancy breaches and legal notices, • Supporting and guiding operational staff on tenancy-related matters, providing leadership and expertise, • Managing formal complaints, ensuring timely, high-quality responses in line with policies and standards, • Overseeing estates and grounds maintenance services, ensuring high service delivery standards, • Managing contracts and Service Level Agreements (SLAs), monitoring performance and driving improvements, • Handling tenancy fraud investigations where required, • Working across multiple service areas to ensure a joined-up and effective housing service, • Strong background in housing management across both operational and strategic levels, • Experience managing complex tenancy cases and complaints, • Confident communicator with the ability to support and influence teams, • Ability to work across multiple service areas and manage competing priorities, • CIH Level 4 (or equivalent), • Experience managing SLAs and estates services, • Strong understanding of contract and performance management

Job Title: Registered Care Manager Location: Ilford, Redbridge Salary: £35000-£45000per annum (Based on experience) Job Type: Full-Time, Permanent About Us: Verity Healthcare Limited is a trusted provider of high-quality care services dedicated to enhancing the lives of individuals in our community. We provide domiciliary care services and are committed to delivering compassionate and personalized care that meets the unique needs of each of our clients. Our team of professionals is passionate about making a positive difference in the lives of those we serve. The Care Manager Role: We are seeking an experienced and compassionate Care Manager to join our team. In this role, you will be responsible for overseeing the delivery of care services, managing a team of care staff, and ensuring that our clients receive the highest standard of care. The ideal candidate will have a strong background in care management, excellent leadership skills, and a deep commitment to providing person-centered care. Care Manager Key Responsibilities: • Oversee the day-to-day operations of care services, ensuring that all clients receive high-quality, person-centered care., • Manage, support, and mentor a team of care staff, including scheduling, performance evaluations, and ongoing training., • Develop and implement individualized care plans in collaboration with clients, families, and healthcare professionals., • Conduct regular assessments and reviews of care plans to ensure they meet the changing needs of clients., • Ensure compliance with all relevant regulations, standards, and policies, including CQC requirements., • Handle client inquiries, concerns, and complaints, resolving issues in a timely and effective manner., • Monitor and manage the budget for care services, ensuring efficient use of resources., • Maintain accurate and up-to-date records, including client care plans, staff schedules, and incident reports., • Build and maintain positive relationships with clients, families, staff, and external stakeholders. Care Manager Requirements: • Proven experience as a care manager or in a similar role within the healthcare or social care sector., • Must have a full UK driving license., • Strong understanding of care regulations, standards, and best practices., • Excellent leadership and people management skills, with the ability to inspire and motivate a team., • Exceptional communication and interpersonal skills, with a compassionate and empathetic approach., • Ability to develop and implement effective care plans tailored to individual client needs., • Proficiency in managing budgets, resources, and scheduling., • Relevant qualifications in health and social care, such as a Level 5 Diploma in Leadership for Health and Social Care., • Experience with CQC inspections and compliance is highly desirable. Benefits: • Competitive salary with opportunities for career progression., • Comprehensive health and wellness benefits., • Support for ongoing professional development and training., • Flexible working arrangements and a supportive work environment., • The opportunity to make a meaningful difference in the lives of clients. How to Apply: If you are a dedicated care manager with a passion for delivering exceptional care, we would love to hear from you. Our Commitment to Safer Recruitment: Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process, including • Enhanced Disclosure and Barring Service (DBS) check., • Verification of qualifications and experience., • Comprehensive reference checks, including a recent employer reference., • Right to work check

Job Title: Junior Practice Manager Location: Ilford Salary: £65k - £75k Overview: A well-established law firm is seeking a Junior Practice Manager to lead and oversee its administrative, HR, compliance, and operational functions across multiple offices. Reporting directly to the Equity Partners, the Practice Manager acts as a key link between offices, ensuring smooth coordination of firmwide policies, strategy, and operational excellence. Key Responsibilities: Human Resources: • Coordinate full recruitment process from job advert to offer., • Oversee onboarding and induction for all new hires., • Manage performance and capability processes, advising supervisors on best practice., • Review and update firmwide HR policies to ensure fairness and compliance with employment law., • Ensure timely completion of annual appraisals for all staff and partners., • Coordinate work experience programs., • Manage internal HR issues such as flexible working requests, special leave, and absence management., • Administer leaver processes to ensure continuity of client service. Risk & Compliance: • Handle client complaints and oversee responses., • Manage the firm’s training programs, ensuring completion of compulsory training., • Administer contract compliance requirements. Finance & General Administration: • Support Partners with business development and marketing strategies., • Attend partner meetings and provide commercial insights to assist strategic planning., • Administer salary review processes and approve monthly salary payments., • Liaise with IT consultants and provide first-line onsite IT support. Requirements: • Proven experience managing HR, compliance, and administrative functions in a professional services environment., • Strong understanding of employment law and HR best practices., • Excellent organizational and communication skills., • Commercially aware with the ability to provide strategic insights., • Able to work across multiple offices and manage competing priorities.

Job Title: Sales Account Manager Location: Brentwood, Essex Reporting to: Office Manager About Us We are a fast-paced and growing animal feed wholesaler supplying a wide range of feed and bedding products to retailers, merchants, and equine professionals. Due to continued growth, we are seeking a driven and customer-focused Sales Account Manager to join our busy sales team. The Role This is a dynamic, desk-based sales role within a high-volume, fast-moving environment. The successful candidate will be responsible for managing existing customer accounts, driving new business opportunities, and delivering exceptional customer service. This position requires someone who thrives under pressure, can multitask effectively, and maintains attention to detail in a busy sales office. Key Responsibilities Sales & Account Management • Manage a portfolio of existing wholesale accounts, • Proactively generate new business opportunities, • Identify upselling and cross-selling opportunities across product ranges, • Build strong, long-term customer relationships Sales Desk Duties • Process inbound and outbound sales orders/purchase orders accurately and efficiently, • Handle high volumes of phone and email enquiries, • Provide product advice and pricing information, • Coordinate with warehouse and logistics teams regarding stock and deliveries, • Manage customer queries, complaints, and returns professionally, • Maintain accurate customer records on internal systems, • Monitor stock levels and communicate availability to customers, • Support credit control with payment follow-ups where required Administrative & Operational • Maintain detailed sales records and reports, • Support promotional campaigns and seasonal sales drives, • Keep up to date with product knowledge and market trends Skills & Experience Required • Previous experience in a sales or account management role, • Experience within animal feed, agricultural, or equine sectors preferred (equine knowledge advantageous but not essential), • Strong customer service skills, • Ability to work in a very busy, high-pressure environment, • Excellent communication and negotiation skills, • Highly organised with strong attention to detail, • Confident using CRM systems and Microsoft Office – most notably Excel, • Self-motivated with a proactive approach Personal Attributes • Resilient and calm under pressure, • Positive, team-oriented attitude, • Commercially aware, • Flexible and adaptable What We Offer • Competitive salary (based on experience), • Supportive and energetic team environment

Operations Manager Location: Brentwood Office Reports to: Managing Director The Role Job Summary The Operations Manager is responsible for overseeing all aspects of daily operations, ensuring that works (from small maintenance jobs to large-scale electrical installations) are executed efficiently, safely and profitably. This role bridges technical expertise, team leadership, client management and strategical operational planning. The Operations Manager ensures compliance with industry standards, optimises workforce performance, manages budgets, and fosters a culture of safety, accountability and continuous improvement. Key Responsibilities 1. Operational Oversight and Contract Management • Plan, schedule and monitor all electrical contracts, including installations, repairs and preventative maintenance, • Allocate resources efficiently, ensuring the right personnel, tools and materials are available for each contract, • Tract Contract milestones, timelines and deliverables to ensure deadlines are met, • Develop contingency plans to address delays, resource shortages or unexpected technical issues, • Implement and maintain standard operating procedures for field and office operations 2. Leadership and Team Management • Manage and support Contract Managers in ensuring delivery of contracts, • Lead, mentor and manage electricians, technicians, supervisors and support staff on all contracts, • Conduct regular performance reviews and identify training needs to enhance skills and safety awareness, • Foster a collaborative, accountable and results-driven working environment, • Recruit, onboard and retain qualified staff to achieve operational needs, • Promote professional development and career growth within the team 3. Quality Assurance and Safety Compliance • Ensure all electrical works comply with local and national electrical codes, safety regulations and Company y Policies, • Implement and monitor strict safety protocols on all job sites, • Conduct regular audits, inspections, risk assessments to prevent accidents and ensure quality standards, • Investigate incidents, near misses or client complaints, implementing corrective measures as needed, • Ensure the business is kept up to date in regulatory changes and industry best practices 4. Client and Stakeholder Relations • Serve as the primary point for clients regarding contract status, scheduling and technical advice, • Maintain strong relationships with suppliers, subcontractors, regulators and other key stakeholders, • Address client concerns promptly and professionally, ensuring customer satisfaction, • Develop proposals, plans and progress reports for clients and Senior Management 5. Financial and Resource Management • Prepare and manage budgets, labour costs and materials procurement, • Monitor contract profitability and operational costs, recommending cost saving initiatives, • Approve purchase orders and invoices in line with Company policy, • Analyse operational data and productivity metrics to identify areas for improvement, • Contribute to strategic planning, forecasting and resource allocation for future contracts 6. Continuous Improvement • Identify opportunities to streamline operations, reduce waste and increase productivity, • Introduce and implement new technologies, tools and systems to enhance contract efficiency, • Foster a culture of innovation, accountability and operational excellence, • Evaluate feedback from clients and team members to refine process and service delivery 7. Reporting and Documentation • Maintain accurate records of the contracts’ performance, budgets, safety reports and employee performance, • Generate periodic reports for Senior Management on operational performance, challenges and opportunities, • Ensure compliance with internal reporting standards, client documentation and regulatory requirements Qualifications & Experience • Minimum 5-10 years’ experience in electrical services, contract and/or operations management, • Strong commercial awareness and understanding of contract profitability, • Electrical background with knowledge of electrical systems, installation, repair and maintenance practices (qualified electrician or equivalent industry experience), • Excellent leadership and exceptional team management skills, • Proven experience managing multiple fast-paced contracts, • Effective communication, client relation and stakeholder skills, • Strong problem solving, decision making and organisational expertise, • Knowledge of Occupational Health and Safety Regulations Key Competencies • Technical knowledge of electrical systems, • Leadership and People Management, • Contract planning and execution, • Budgeting and financial oversight, • Risk Assessment and Safety Compliance, • Client relationship management, • Strategic thinking and process improvement, • Performance monitoring and KPI Analysis

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Racquets Coordinator to join our Club teams, to support in the management of our racquets programmes. \n The Role \n\n • 30 days including bank holidays (pro-rated) annual leave plus a Celebration Day – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) - \n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n\n

Do you have a background working within compliance or quality assurance? Do you enjoy ensuring that audits are pristine? If so, then this is the job for you? Our client, a leading debt resolution business, are looking for a quality assurance officer to join their team! Benefits • On going support and training, • 3% pension, • 33 days annual leave (including bank holidays), • Christmas Shutdown, • Life Insurance, • Career progression This head office environment is fun, friendly and very supportive! Within this role you will be ensuring that both their internal and field teams are consistently meeting contractual standards. Reporting to the Compliance Manager, this role plays a critical part in maintaining service excellence and regulatory compliance across all contact operations. Responsibilities • Achieve individual and team KPIs, actively engage in monthly 1-2-1 meetings, and seek continuous development opportunities., • Complete weekly/monthly reviews of Field Visits and Telephony Call recordings in line with client and internal targets., • Provide feedback and identify training needs for Customer Contact, Call Centre, Field Agents, and Area Managers based on call listening outcomes., • Analyse QA feedback to identify trends and report findings to the Compliance Manager., • Ensure fair and consistent treatment of client customers across all interactions., • Escalate urgent matters appropriately and communicate findings constructively across the business., • Maintain QA scorecards in accordance with client requirements., • Respond to and resolve customer complaints, liaising with relevant departments and following company policies., • Assist with processing Data Subject Access Requests as required., • Perform administrative duties including file creation and project file maintenance., • Support the Field Operations Team with call listening for Field Agents when required., • Adhere to all company procedures and policies, including GDPR, and complete associated documentation., • Participate in training courses to enhance performance and adapt to evolving business needs., • Proactively identify areas for improvement across the business., • Engage with all departments to build and maintain effective working relationships., • Carry out ad-hoc tasks as requested by management or team leaders You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.

Marks Consulting Partners are currently looking for a Housing Manager to work with one of our Local Authority Clients in Essex. What the Job Will Be Doing * Leading on complex tenancy management cases, including escalations, complaints and high-risk situations * Overseeing rent collection, anti-social behaviour, tenancy breaches and legal notices * Supporting and guiding operational staff on tenancy-related matters, providing leadership and expertise * Managing formal complaints, ensuring timely, high-quality responses in line with policies and standards * Overseeing estates and grounds maintenance services, ensuring high service delivery standards * Managing contracts and Service Level Agreements (SLAs), monitoring performance and driving improvements * Handling tenancy fraud investigations where required * Working across multiple service areas to ensure a joined-up and effective housing service * Contributing to service improvement initiatives to enhance overall performance and resident satisfaction What You Will Need * Strong background in housing management across both operational and strategic levels * Experience managing complex tenancy cases and complaints * Confident communicator with the ability to support and influence teams * Ability to work across multiple service areas and manage competing priorities * Full UK driving licence and access to a vehicle Desirable...

Assisting with Customer Complaints: Ensure that all customer inquiries, concerns, and complaints are addressed promptly and professionally to maintain high levels of customer satisfact. The role will have responsibility for assisting the Branch Manager and taking a lead with the day to day operation

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Romford area. Duties: • Daily welfare checks to residents., • Facilitate property lettings and tenant communication for smooth onboarding, • Conduct regular health and safety checks to ensure property conditions are well-maintained., • Coordinate with external agencies and providers when necessary., • Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: • The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting., • Strong understanding of tenant and housing management, particularly for older adults, • Confident in conducting health and safety checks within residential environments, • Effective communicator, able to handle complaints and uphold tenancy agreements Hours: 36 hours per week over 5 days Pay: £15.49ph PAYE plus holiday pay or £20 per hour UMBRELLA Contract: This is a temp ongoing role to start asap

Job Title: Parking Manager Location: Romford (Hybrid working available, 3 days office / 2 remote) Hourly rate £31.72 PAYE / £41.54 Umbrella per hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Are you an experienced Parking Manager with a strong track record in enforcement operations, service improvement and leadership? We're looking for a dynamic and forward‑thinking professional to lead our Parking Service-driving excellence, shaping change and delivering high‑quality, customer‑focused outcomes. About the Role As Parking Manager, you will play a central role in managing all aspects of parking enforcement, back‑office operations, debt recovery, appeals, permit processing and service development. You'll oversee performance, ensure compliance with legislation and codes of practice, and provide strategic leadership to drive continuous improvement. You will also act as a senior advisor-presenting, influencing and briefing senior stakeholders, Members and partner organisations-while representing the Council at regional and national forums. This is an exciting leadership position for someone who thrives in a fast‑paced environment and can deliver operational excellence alongside meaningful service transformation. Key Responsibilities Lead Parking Enforcement & Back-Office Operations Oversee borough‑wide parking enforcement, appeals, debt recovery and permit processing. Ensure legal compliance, robust performance management and consistently high service standards. Implement improvements to enhance productivity and quality across enforcement and processing teams. Drive Service Improvement & Organisational Change Lead the development of policies, procedures and the annual Parking Service Plans. Identify opportunities for innovation and efficiency. Champion change, modernisation and new technologies that enhance service delivery. Senior-Level Management & Strategic Influence Brief and advise senior leaders, Members and committees with confidence and clarity. Deputise for the Head of Highways, Traffic & Parking as required. Build strong internal and external partnerships to support effective service delivery. Financial Leadership Manage both revenue and capital budgets with accuracy and foresight. Forecast expenditure and income, ensuring compliance with financial regulations. Deliver value for money and take corrective action where needed. Contract & Supplier Management Lead procurement, tendering, contract variations and performance management. Monitor contract KPIs and ensure cost‑effective, high‑quality outcomes from outsourced providers. Excellence in Customer Service Resolve complex complaints, enquiries and appeals. Promote a positive image of the service and ensure clear, effective communication with residents and stakeholders. Foster a customer‑first culture within the team. About You You will bring: Extensive experience in parking enforcement and back‑office management. Proven leadership in a complex service area, with the ability to manage teams, influence stakeholders and drive high performance. Strong financial acumen, able to manage budgets and deliver against challenging targets. Expertise in contract management and dealing with external suppliers. Outstanding communication skills, with confidence presenting at senior levels. A commitment to excellent customer service and continuous improvement. Why Join Us? This is a unique opportunity to take ownership of a high‑profile, high‑impact service area. You'll join a supportive leadership team, shape service delivery at a strategic level, and lead meaningful improvements that make a real difference to residents, partners and the wider community. If you're ready to lead a modern, efficient and customer‑focused parking service-and you have the expertise to help us innovate and improve-we'd love to hear from you. Apply today and make your next move a career‑defining one. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Environmental Health Officer for our client based in Ilford and surrounding areas. Duties of Environmental Health Officer: * To undertake the full range of duties appropriate to the Section as required, being responsible for the completion of work programmes and tasks laid down by the Team Manager including the supervision and management of Lead Officers, Environmental Health Officers and Technical Officers or Assistants. * To manage staff through allocating work, determining priorities and monitoring performance to ensure the standards laid down by legislation, codes of practice, statutory guidance and Council policies and procedures are met. * As Environmental Health Officer, you are required to deputise for the Team Manager. * To make decisions upon and initiate appropriate action in cases where contraventions of statutory requirements occur, including the service of notices. * To interpret and apply relevant legislation having due regard to Codes of Practice and official and professional guidance, and to make recommendations for enforcement action, preparing evidence in line with CPS Code of Practice, PACE and any other relevant legislation and guidance. * To act as a source of expertise within the Section, taking a lead on complex and contentious matters (including emergency action such as prohibitions), where necessary directing, accompanying and supporting Lead Officers, Environmental Health Officers and Technical Officers or Assistants on such cases. To make recommendations to the Team Manager on policy and devise procedures as requested. * To deal with complaints and matters raised correspondence, statutory documents and statistics relating to his/her area of work. * To prepare reports for the approval of the Team Manager and the Head of Service, and attend meetings of Committees, working parties etc., as necessary. Working Hours: 37 Hours per week Requirements of Environmental Health Officer: * Qualified Environmental Health Officer or a Pollution Officer with a strong background in environmental protection / pollution control * Proven experience in noise planning consultations and Section 61 processes * Knowledge of air quality management and action planning * Awareness of water quality and environmental improvement projects * Ability to work independently and provide clear technical advice If you are interestsd, please apply with your CV

Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary: Starting from £27,300 depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights)Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood officeBenefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programmePlease Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role

Location: Dagenham Contract: 3‑month temporary contract, with strong potential for extension Rate: £22.02 per hour PAYE or £28.71 per hour Umbrella Hours: Full‑time, including occasional weekends and public holidays (rota-based) The London Borough of Barking & Dagenham is seeking a proactive and experienced Street Cleansing Day Supervisor to support the Street Cleansing Operations Manager and lead a multi‑skilled team of drivers and cleansing operatives. This role is essential in ensuring the delivery of a high-quality, efficient, and customer‑focused street cleansing service across the borough. You will take responsibility for day‑to‑day supervision, resource planning, service quality, and operational delivery. A key part of the role includes completing handovers with the evening supervisor to ensure seamless service continuity. Key Responsibilities Supervise and coordinate a multi‑skilled team of drivers and operatives to deliver high‑quality street cleansing services. Manage all line management duties including regular supervision, appraisals, sickness monitoring, return‑to‑work interviews, performance management, and referrals to Occupational Health. Respond promptly to enquiries from Councillors, Partners, and Residents, ensuring efficient resolution and excellent customer service. Handle complaints professionally, providing full feedback and escalating complex situations when needed. Produce, analyse, and utilise performance and resource data to drive improvements and support effective decision‑making. Maintain accurate records of incidents, accidents, investigations, and customer feedback. Work proactively with internal teams and external partners to optimise service delivery. Ensure compliance with all relevant legislation, Council policies, health & safety requirements, and best‑practice standards. Carry out and review inspections, risk assessments, and ensure all health & safety responsibilities are met. Deliver staff training where required and conduct timely appraisals aligned with Council policies. Support out‑of‑hours requirements including weekends, bank holidays (with applicable enhancements), and emergency standby cover when needed. Work flexibly during adverse weather conditions as directed by management.What We're Looking For Essential criteria include: A current and valid Category C or C1 driving licence. Strong knowledge of the Health & Safety at Work Act 1974. Working knowledge of the Clean Neighbourhood and Environment Act 2005 and the Environment Act 2021, including NI195 grading and reporting. Previous experience in street cleansing operations within an urban environment. Experience monitoring staff safety, managing accidents/near misses, and conducting risk assessments. Excellent communication and leadership skills with the ability to motivate and manage a frontline operational team. Confidence in resolving customer enquiries and delivering high-quality public services.General Responsibilities Ensure all work complies with Council policies, GDPR/Data Protection, Equalities & Diversity standards, and Health & Safety legislation. Maintain high standards of record keeping and confidentiality. Support project work as assigned and contribute to continuous service improvement. Take responsibility for your own professional development and training. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Deputy Manager - Children's Residential Services Job Title: Deputy Manager Location: East London Salary: £39,000 - £47,700 Hours: 40 hours per week About The Role: We are looking for experienced and highly capable Deputy Managers to support the leadership and day to day operations of a Children's Residential Home in East London. This is a key role working alongside the Registered Manager to ensure the home operates safely, effectively and in line with regulatory and organisational standards. You will play a critical part in supporting staff, safeguarding young people and ensuring high quality, trauma informed care is consistently delivered. The role requires a hands on approach, with the ability to step into leadership when required and drive performance, culture, and outcomes within the home. Key Responsibilities: As a Deputy Manager, you will: Work alongside the Registered Manager to oversee the day to day operations of the home Deputise in the absence of the Registered Manager and take responsibility for the running of the service Support and supervise staff to ensure they meet the needs of young people and maintain high standards of care Promote and safeguard the welfare of all young people in line with safeguarding procedures and regulations Undertake direct work with young people, building positive relationships and supporting their development Lead on managing child protection concerns, incidents, and complaints in line with policy and legislation Support the implementation of the home's Statement of Purpose and ensure objectives are achieved Work in partnership with external professionals to achieve the best outcomes for young people Ensure accurate record keeping, including care plans, risk assessments, and financial records Contribute to audits, quality assurance processes and continuous improvement within the service Support rota planning, staffing levels and resource allocation to ensure safe and effective care delivery About You: We are looking for resilient, organised and committed individuals who can support leadership within a fast paced and demanding environment. You will have: Level 3 Diploma in Residential Childcare Experience working within a Children's Residential Home Worked as a Team Leader or above in a Children's Residential Home Strong understanding of safeguarding, Ofsted regulations and Children's Homes Regulations 2015 Experience in supervising and supporting staff teams Strong communication skills, both written and verbal Good organisational and time management skills Ability to work under pressure and make sound decisions A proactive, hands on approach to leadership and problem solving What We Offer: Competitive salary package Performance related bonus schemes Private healthcare 24/7 GP access Gym membership contribution Extensive training and CPD opportunities Fully funded Level 5 Qualifications Strong central support functions (HR, Finance, Recruitment, Training, Therapy) Pension scheme Enhanced maternity and paternity leave Wellbeing support Overtime enhancements Clear progression pathways Apply Today: If you are an experienced leader who thrives in dynamic environments and is motivated by creating stability, driving standards and supporting teams to succeed, this is a unique opportunity to have a wider impact across multiple homes and services. Safer Recruitment All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK