Complaints manager jobs in SaleCreate job alerts

Key Care & Support are a specialist provider of person centred community support, supported living, respite and care at home support to adults and children with complex and individual needs. We have an exciting opportunity for a part time Care Coordinator to join our highly successfull team in Ma...

Complaints Handler Reporting to Our Legal and Commercial Director, you will be required to work closely with the Customer Care Team Shift Managers and our Service Provider Business Partner to ensure ...

As Complex Case Manager, you will make a real difference with clients, and also foster great morale ... complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and ...

... any complaints in accordance with agreed escalation processes. · To proactively monitor own ... CRM software and MS Office (Word, Outlook, and Excel). · Technical knowledge of small building ...

... any complaints Requirements: - Bachelor's degree or equivalent in Quality Management, Chemistry or a related discipline - Experience of working within a quality management role - Experience in ISO ...

Managing and resolving customer complaints efficiently. * Leading internal audits and assisting with customer and external audits to maintain compliance. * Overseeing raw material and supplier ...

Along with the management of the day to day repairs, you will also be for pre and post inspection of larger projects, resolving escalated complaints, meeting staff training needs, organising sub ...

Your responsibilities will include managing the smooth and efficient flow of materials and ... complaints related to logistics and collaborate with the appropriate teams to resolve issues ...

... complaints and concerns are clearly understood and accessible. Contact: If this seems like the ... MANAGER

Registered Manager - Children's Residential Location: Central Manchester Salary: 50k Contract Type ... complaints and concerns are clearly understood and accessible. Contact: If this seems like the ...

... complaints, and calls promptly and effectively Collaborate with senior management on customer complaints resolution Manage retentions and payments according to contract terms Engage new Installer ...

Act as the primary contact, handle correspondence, meetings, and complaints professionally. * Contractor & Vendor Management: Oversee procurement, performance reviews, and ensure compliance with ...

Key responsibilities include creating care plans, conducting risk assessments, mentoring staff, and effectively managing complaints and safeguarding concerns. This is an exciting opportunity for a ...

Escalate complaints that require further attention to the Customer Experience Manager. Track customer queries and complaints using the company's call log process. Respond to direct messages on social ...

This role involves mitigating regulatory risks, handling claims and complaints, and conducting compliance-related research and risk management. Key Responsibilities: Assisting the COLP in handling ...

Your new role You will maintain and update pricing within the businesses' operating system, you will manage orders daily, you will resolve customer complaints, provide quotes, handle freight, handle ...

Liaising with residents , Scheme Manager and client Completing social value events Collating customer satisfaction surveys Monitor and resolve resident's complaints. Work closely with our Site ...

... complaints and where necessary, liaise with clients regarding service issues Attending and ... Managers, in addition to bi-annual reviews Maintaining a small active caseload of counselling ...

Support and maintain Quality Management Systems (QMS) in alignment with ISO9001, ISO3834-2, and ISO9712 standards. * Handle customer-related quality concerns, including complaints, warranty claims ...

... complaints and escalate them when necessary Collaborate with other departments to ensure customer ... and policies Manage administrative tasks related to customer service Maintain customer ...

Escalate any complaints which cannot be resolved at 1st touch to team leader/manager Contribute to the business goal of migrating all HRonline users to the new platform Ensure Service Level Agreement ...

Managing the escalation of customer issues with respect to grievances and complaints through to resolution, adhering to current online trading laws. * Liaising with couriers to track and book parcels

... Managing all cancellations, amendments and special requests post-booking - Selling ancillary ... complaints, resolving the customers query - Opportunities to upsell and earn commission in the ...

Managing challenging situations and turning them into positive outcomes for clients. * Acting as ... Previous experience in a customer service, complaints handling, or resolution-focused role

Housing and Wellbeing Assistant You will be working as part of a dedicated team to manage high ... You will encourage feedback from customers, recording and responding to any complaints and ...

You will also be responsible for booking in appointments and will manage your own diary. Duties ... carried out Monitor customer complaints and resolve any potential issues Monitor customer ...

As Complaints manager, there'll be plenty of opportunities to develop your skills and career, including:. We're looking for a Complaints manager to lead a small, supportive team who prioritise collaboration and sharing best practice. Liaising with a range of senior internal and external stakehold...