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Are you a coaching expert with a passion for driving performance and development? CarFinance 247 is looking for a dynamic Complaints Manager to lead our Experience and Complaints function, helping us deliver exceptional results and ensure continuous improvement. Bring a demonstrable track record of

Description As Complaints & Aftersales Manager, you'll take ownership of the most complex, sensitive and high-risk customer cases, acting as the final escalation point while driving improvements across the wider Aftersales and Customer Care operation. This role leads the most complex and high-r

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Take full responsibility for complaints data accuracy and reporting to the regulator and white-label partners. Experience working in the motor

As Complaints & Aftersales Manager, you'll take ownership of the most complex, sensitive and high-risk customer cases, acting as the final escalation point while driving improvements across the wider Aftersales and Customer Care operation. At least a few years' experience in an FCA-regulated Aftersa

About the roleRole OverviewAs the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. By championing the benefits of learning from complaint outcomes across the business, you will lead the strategic