Complaints Manager - Slough 40-42k plus car and great benefits. Hybrid working You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and ...
Complaints Manager Location: Reigate Salary: £35,000 - £40,000 per annum Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate ...
Customer Relations Manager/Complaints ManagerSalary: £44,108.95 P/A plus fantastic benefits! Hours: Core Working Hours (37.5 per week)Hybrid - 2 days in the office and 3 at home. Location
You'll manage each complaint from inception to resolution, ensuring a seamless and fair customer experience throughout. Key Responsibilities: * Manage complex complaints, demonstrating empathy and ...
... complaints management within the organization, like affiliate CQA, Medical Information, Regulatory Affairs and Pharmacovigilance · Supports more complex complaints that are escalated. · Serve as a ...
Manage and resolve customer complaints in a timely and satisfactory manner. * Lead a team of customer service representatives, fostering a supportive and efficient working environment. * Ensure team ...
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They are looking for an experienced complaints handler to manage escalated complaints. The role is busy - you will respond to and resolve all complaints received in an appropriate manner - whether by ...
Manage complaints from start to finish, ensuring a consistent approach and fair resolution for customers * Ensure effective communication with customers throughout the complaints process ...
Support the Quality department with technical investigations related with customer complaints, including visits on the customer's line. The Technical Services Manager should have the following skills ...
Complaints team looks to resolve all incoming complaints for the business. This includes complaints ... Managing challenging conversations with customers and achieving an effective resolution/outcome ...
This role will be engaging with customers, colleagues, and management to ensure complaints are fully investigated and that we deliver fair customer outcomes in adherence with FCA regulations in a ...
Responding promptly and effectively to internal and external complaints. * Managing the tenancies of a group of properties from the commencement of each tenancy until the property is returned to the ...
Update the Contract Management System and Complaints database accordingly and in a timely manner.* Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint ...
... complaints. Manages and maintains the input of information into the key systems with a strong focus on data integrity Responsible for the collection of business-critical data Can extract key ...
... Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide ...
Working alongside other departments managing compliance and complaints * Manage all income recovery activity and carry out site visits in needed * Action and resolve any customer queries * Refer any ...
Pro-actively managing complaints received via ESPUG's social media platforms * Creating effective Complaints Reporting (volumes, classifications, resolution times, linked compensation payments etc
Previous complaints handling & case management experience is essential Key responsibilities * Respond to and resolve all complaints received in an appropriate manner, either written or verbal, on ...
Social Worker Team Manager Children's Family Help Team Farnborough/Aldershot £47.50 per hour You ... Respond to complaints from service users, their relatives, staff and exercising judgement. * Carry ...
Nursery Manager Our client based in Fleet and is part of an established chain of family run day ... This includes responding to any parent comments or complaints in a professional manner. * Maintain ...
Complaint Management - resolving customer issues relating to billing, invoices, delivery, and collections Working with the wider business to investigating customers issues and resolving accordingly
The Team Manager should ensure that there is a calm and ordered approach to the work, with team ... Maintain oversight of all complaints in the service area, and draft responses where necessary. * To ...