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Are you an experienced Veterinary Surgeon ready to take the next step in your career? Medivet Frimley Green is looking for an inspiring Lead Veterinary Surgeon to guide our dedicated team, drive clinical excellence, and deliver exceptional patient and client care. This is an exciting opportunity to combine hands‑on clinical work with leadership responsibilities in a well‑established practice. You'll have the autonomy to influence the direction of the practice, mentor and support your colleagues, and help foster a positive, collaborative culture where both people and patients thrive. Supported by access to Medivet’s hub & spoke model. You’ll also have close links to our 24‑hour centre in Wokingham, as well as nearby practices specialising in a range of different expertise. As Lead Vet, you will be responsible for the clinical leadership of the practice, ensuring exceptional care for clients, patients, and colleagues. You will maintain the highest standards of clinical and regulatory compliance, support and mentor the veterinary team, work closely with the Operations Support Manager and Network Partner to drive the clinic’s commercial performance and help shape the practice’s clinical direction and culture. As part of Medivet’s hub‑and‑spoke model, you’ll also spend one weekend in six in our 24‑hour hospital in Wokingham. You will also participate in the on‑call rota. This provides a valuable opportunity to experience a fast‑paced clinical environment, work alongside experienced hospital teams, and get hands‑on with more complex cases. It’s a great way to broaden your clinical skills, build confidence with advanced procedures, and continue your veterinary career. If you're ready to lead with confidence, make a meaningful impact, and be part of a team that shares your commitment to exceptional veterinary care, we'd love to hear from you. • Deliver exceptional care to clients, each and every day., • Manage any client concerns or complaints raised in the clinic., • Ensure the client receives updates on patient care following all procedures., • For any out of hours (OOH) or enhanced care, ensure the client is updated on patient care and wellbeing., • Carry out patient consultations and procedures., • Accountable for patient care and monitoring., • Responsible for admissions and discharges for procedures (depending on complexity)., • Ensure patient records are accurate and up to date., • Complete a clinical handover and make arrangements for the transfer of any patient requiring OOH or enhanced care., • Responsible for prescribing medication and carrying out dispensing checks., • All patient care is carried out under the guidance of the vet/lead vet in line with clinical competence. Lead Vet JD V4 01/2024, • Accountable for compliance with all regulatory and practice standards and agreed ways of working., • Ensure the appropriate regulatory, practice and operational veterinary and nursing standards are implemented in the practice., • Ensure compliance with health and safety requirements., • Understand the commercial performance drivers in the clinic such as Key Performance Indicators (KPIs), nurse and vet appointments, sale of products and material margin., • Work closely with the Practice Manager to maximise the commercial performance of the clinic., • Prepare accurate estimates and costs for clients and ensure payment is made at the same time as the procedure., • Take action to minimise debt and support action plans to address any issues with clients., • Maximise growth and revenue opportunities through the most effective utilisation of clinical skills and capacity., • Effectively deliver timely clinical communications to veterinary and nursing teams sharing news of changes or improvements to processes or practice standards, Social Ecosystem Model (SEM) outcomes etc., • Ensure clinical teams are aware of new or evolving practice standards., • Hold engaging clinical meetings with veterinary and nursing teams as required., • Carry out colleague clinical mentoring as required ensuring clear development plans and support are in place., • Pro‑actively support sharing clinical best practice within and across clinics and the wider Medivet community., • To continue to deliver exceptional care to clients the Vet and Lead Vet are responsible for mentoring graduates within the clinic. The Nurse and Head Nurse are responsible for coaching the nursing team., • Accountable for ensuring lab tests are carried out correctly., • Escalate any issues to the Practice Manager as required., • Must be an RCVS registered veterinary surgeon., • Able to demonstrate clinical leadership skills., • Has an understanding and appreciation of exceptional care and how this improves the client experience., • Experienced in delivering exceptional clinical care to clients and patients., • Implementation of a progressive clinical culture., • Knowledge of driving strong commercial performance through the most effective allocation of clinical activity., • Able to work as part of a team., • Experienced in using coaching and influencing skills to get the best out of each and every colleague. Our clinics are run by small teams who need to work together effectively to deliver exceptional care to our clients, patients, and colleagues. This means that, from time to time, you may be required to carry out tasks outside your normal duties, where you have the skills, knowledge and experience required. #J-18808-Ljbffr

Job Role:Visiting Development Manager ( 26537 ) Salary: £13,988.00 per annum, plus benefits Hours: Monday to Friday, 9:00am - 13:00pm (20 hours per week) FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman. • Maintain a high profile around the development / office,ensure our residents are checked within our requirements., • Carry out daily checks ensuring the building is safe and secure, Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times. K eeping all communal areas, gardens and grounds clean and maintained through effective management of contractors., • Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion., • Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents, Helping build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents., • Build and maintain links with resident’s family members, local authorities; Doctors, Social Workers, Health Authority etc as required and appropriate., • In the event of an emergency, call the appropriate response team or authorities., • Assist with sales listed with our partner company Retirement Homesearch , make new residents feel welcome and help them settle in; where possible being present to welcome them., • Work across your local peer team of Development Managers for advice and day to day support and travel to team / company meetings on a monthly / annual basis, • Customer service- a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment., • Communication- a natural communicator, with the ability to resolve issues and complaints effectively, • Health & Safety- an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations, • IT- able to operate Microsoft Office applications, and confident in learning new systems, • Administration- organised, methodical and experience of keeping accurate records, • Personal- an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative. Our customers deserve the best and the same applies to our people. We’ll provide you with all the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. #J-18808-Ljbffr

The role involves working in our hub located in Frimley and providing a crisis and home treatment service for all emergency, urgent and routine referrals in the Surrey Heath and Northeast Hants area. We are looking to recruit a Band 7 Clinical Team Lead to be part of and lead the service, providing senior clinical and managerial leadership. You will be accountable for the day-to-day management of the service, overseeing referrals, assessments, allocations and discharges to ensure a high standard of patient care. Working closely with the Service Manager, you will drive service governance through audit, quality-improvement initiatives and performance-data audit, and ensure compliance with CQC standards. You will support the management of operational functions such as incident investigations, complaints and escalations. You will provide supervision, appraisals and professional development for the team, and oversee recruitment, induction and training. You will collaborate with inpatient wards, community mental health teams, primary care, social services and voluntary partners to ensure seamless care pathways and drive service improvement. This is an integrated role to support the triage and/or rapid response as well as the Home Treatment elements of the service and the post holder will be responsible for creating an environment which is safe, supportive and an easily accessible with a no wrong door approach., • Embody the visions and values of Surrey & Borders Partnership Foundation NHSTrust, • Adhere to the code of practice/conduct of your registering body at all times, • Discharge professional responsibilities under the Mental Health Act (1983) and revised subsequent act Mental Capacity Act (2005) and the NMC Professional Code of Conduct, • Be accountable and responsible for own practice., • Develop, implement and evaluate evidence-based programmes of care; set standards of care and liaise with other agencies, particularly in relation to people discharged under the Care Programme Approach., • Participate in the multi-disciplinary assessment of individuals with mental health problems or vulnerabilities living in the community, by providing a community mental health perspective and expertise Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well. We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby. #J-18808-Ljbffr

22 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Herrington Carmichael LLP Due to our continued success and growth we have an exciting new role available within our Family department. This is a key role within the department, and they work with the HOD to provide an administration overview for the Department, supporting on general secretarial tasks on a day to day basis. This will include providing guidance to members of the team to ensure that all administrative processes and procedures are followed. Successful candidates will be required to have a full and thorough understanding of department processes and identify improvements to eradicate inefficiencies. About Herrington Carmichael: Herrington Carmichael LLP isn't your average law firm. We're an award-winning, Legal 500 ranked team known for our commitment to growth, fostering strong relationships, and our ambitious approach to providing full-service legal guidance for businesses, families, and individuals. We value collaboration and strive for excellence in everything we do. The Opportunities: Your responsibilities will include (but aren’t limited to): • Secretarial support: Provide general secretarial support for the HOD and fee earners within the department including correspondence, court forms, digital dictation, billing and other documents., • Court Documentation: Produce court bundles and prepare briefs to counsel., • Client enquiries: Manage client enquiries in person, via email and by phone., • Post: Ensure fee earners’ post and DX is sent out daily., • Departmental Meetings: Prepare agendas, minutes, and data for key meetings, ensuring all stakeholders are informed and ready to take action., • Diary Management: Handle the scheduling and diary management for the Head of Department (HOD), ensuring seamless organisation of their time., • Client Relations: Assist in processing client complaints, making sure issues are handled efficiently and professionally., • Billing Preparation: Gather up-to-date billing information from Fee Earners to ensure timely and accurate billing cycles., • Financial Coordination: Work closely with the Accounts team on forecasts, billing, and financial reporting to support department goals., • Team Collaboration: Lead Fee Earner admin meetings, driving improvements and reporting feedback to the HOD., • Business Development: Take charge of monthly business development meetings, collaborating with the HOD and Business Relationships Manager to boost department growth., • Debt Management: Help reduce aged debt by working closely with Fee Earners to find solutions and improve financial performance., • Compliance & Efficiency: Conduct regular audits, ensure all files are compliant with internal and external standards, and suggest ways to enhance processes., • Project Assistance: Support the HOD with department-wide initiatives and lead on special projects when needed., • General Support: Be the go-to person for administrative tasks, answering calls, covering holidays, and stepping in wherever the team needs you. If you're ready to take on a dynamic role where no two days are the same and be part of a team that values efficiency, collaboration, and professional development, we'd love to hear from you! The Perks: ● Competitive salary based on experience. ● Free car parking for your convenience. ● Comprehensive benefits package including a pension, enhanced maternity and paternity pay, 25 days holiday plus an additional day for Christmas closure and Perkbox benefits. ● The opportunity to learn and grow within a supportive and dynamic team. Ready to Make a Difference? We're looking for someone who is passionate about providing exceptional service, excited to be part of a winning team, and embraces our core values of Growth, Relationships, Ambition, Collaboration, and Excellence. If that sounds like you, send your CV and a cover letter outlining your qualifications to Lara Drijver, Resourcing Operations Manager, at . Herrington Carmichael is dedicated to fostering a workplace that celebrates diversity and promotes equal opportunities for all, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are committed to fair and transparent recruitment processes. Reasonable adjustments for applicants with disabilities are available upon request. We believe that a diverse and inclusive workforce drives innovation and success. • Associate, • Full-time, • Project Management and Administrative Referrals increase your chances of interviewing at Herrington Carmichael LLP by 2x Get notified about new Operations Manager jobs in Farnborough, England, United Kingdom. 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Our engineering and manufacturing clients are seeking a UK Quality Manager to join their growing team. The UK Quality Manager will split their time across 2 sites – Farnborough and Fareham, so you must be commutable and able to visit both. Duties & Responsibilities: Production & RMA Quality • Define and ensure compliance with workmanship standards across both sites, including but not limited to painting, plating, welding (Def Stan), IPC-A-610 and IPC/WHMA-A-620, • Align and harmonise technician training and SOPs in partnership with production teams and Quality Engineers at each site, • Measure and report internal failure rates; implement corrective actions to reduce internal and external failure costs across both sites, • Facilitate cross-site learning and standardisation of quality controls Supplier Quality • Work with Procurement teams at both sites to manage supplier approval processes and ensure ERP systems are accurate and aligned, • Monitor and report supplier performance and lead quality improvement activities with Procurement to reduce failure costs, • Drive standardisation of supplier performance metrics and feedback loops QMS / EMS • Ensure continued ISO 9001 certification for both sites, with all internal audits and management reviews completed on schedule, • Manage all QMS/EMS documentation and change control to reflect current practices and UK-wide alignment, • Host NQA audits for both sites, targeting zero non-conformities, • Ensure compliance with all applicable mandatory environmental legislation at both sites and maintain necessary records in line with legal requirements Health & Safety • Ensure legal and company H&S responsibilities are met at both sites, • Conduct and review H&S risk assessments, policies, and accident investigations • Ensure near-miss and incident reporting is consistent and leads to meaningful action, • Oversee H&S training, safe systems of work, equipment checks, and competence reviews across both sites Customer Interface • Act as lead QHSE contact for both sites during customer visits and communications, • Manage the customer complaints process — ensuring swift response, investigation, resolution, and communication, • Support the customer satisfaction survey process and maintain all customer-specific quality documentation Team Management • Lead, mentor, and support Quality Engineers and supporting roles across both sites, • Set and monitor individual and team objectives, including daily/weekly priorities • Conduct performance reviews and escalate concerns where appropriate, • Foster consistency and shared purpose between sites, encouraging collaboration Required skills & experience • 3 years+ experience within a quality management position, • Experience working within a manufacturing environment, • Experienced auditor, • Demonstratable track record or quality improvements and rework reduction Working hours: 38 hours per week – Monday-Friday Must be able to travel to both Farnborough and Fareham JBRP1_UKTJ

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

Work with us Ready to kick your fast-fit career into high gear? Thats what happens when you join us as an Assistant Manager. Right from the off youll develop your managerial skills so that youre ready to run your own Kwik Fit Centre when the opportunity arises. If youve earned your stripes in the auto servicing trade, joining us as an Assistant Manager will get you the recognition and support you deserve. The Day to Day Youll be involved in running all aspects of Centre business, supporting the Centre Manager and your team so they can be at the top of their game and keep our customers safe on the road. Youll also role model amazing customer service for colleagues as the walking, talking embodiment of our values. What are these values? Dont worry, theyre just things you do already if youre the right fit for us. Who we're looking for We want to meet people who are as ambitious about delivering great service as they are about their careers. Maybe youll have been an Assistant Manager elsewhere, or perhaps youll be looking to step up. Either way, youll be used shouldering responsibility and will have worked your way up in auto repair or fast-fit roles where you supported your team delivered amazing customer experiences. As much as well support your development, youll also be proactive in developing management behaviours like accountability, curiosity and understandingyou know, the reasons why youre respected at work. The Perks Youll be in for some of the best benefits in the industry. They include: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestreamaccess your wages before payday. Eyecarefree examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, theres a range of ways to make a difference here, each with a single purpose in commonto keep our customers safe on the road. TPBN1_UKTJ

• Actively drive for service excellence, sustainability, social values, and efficiency initiatives at local level, • Co-ordinate the local delivery of all security operations, • Effective and pro-active communication with the customer, • Carry out pre-audit for monthly KPI meetings for all security operations., • Manage client expectations and resolve all concerns in timely manner., • Assist Mitie Operations Manager as required., • Management and responsibility for site security equipment, • Proactively promote LiveSafe and ensure that the security team complete their mandatory LiveSafe training on eLearning., • Promote and manage the LiveSafe Champions Level 1 in partnership with the Mitie HSE manager., • Complete Eco Online training – Register an account via an Eco Online user request and act as the Mitie first line accident investigation manager., • Ensure that all officers are fully conversant with Mitie Lifeline and accident, near miss and Hazard Observation reporting., • Ensure that all Mitie staff who drive vehicle at work adhere to and work within established Company fleet policies and procedures., • Line management responsibilities for site team leaders and officers, • Maintain the integrity of physical security on a day-to-day basis through the delivery and management of physical security measures and controls., • Management of Mitie security team – Team leader and officers, • Maintain the staff rosters to ensure all shifts are covered., • Manage staff holiday applications, including resourcing cover officers., • Maintain Security team Assignment Competency Training Records and the training matrix for the security team., • Complete investigations of all security incidents, complaints, etc, • Ensure that the security personnel are performing in line with our client and Mitie values., • Ensure that all on-site security systems remain fully functional and fit for purpose. Raise works tickets through the client service desks to resolve technical issues and faults., • Integrate as part of the wider site management team and to be the focal point for the operational delivery of the physical security., • Conduct stakeholder engagement both internally within our client organisation and externally with Police and MOD agencies., • Act as a member of the Emergency Response Team., • Represent the site security team at internal and external meetings. This includes weekly start up meeting, project and trial activity meetings, Police / Military meetings and monthly KPI meetings., • Ensure security events are reported through the client's system and fully investigate all site security incidents, providing reports and corrective actions as required., • Support trials and project activity by providing additional resource requirements and ensuring all silent hour guarding requests are met., • Act as custodian of the full suite of site security documentation. This includes but is not limited to, the Teams and physical site folders, site security instructions, security registers and the site threat appreciation plan., • Support site security inductions, awareness campaigns and security compliance audits., • Identify, observe, recognise, and report on Improvements and changes as required., • Carry out development and reviews of direct reports., • Create reports in line with customer expectations., • Work well without supervision, in a busy operational environment and prioritise workload., • Ability to work under pressure to demanding deadlines., • To work within established Company policies and procedures, • Promote company values and standards and exhibit appropriate behaviour in accordance with Company ethos., • Use talent and ability to encourage achievement and continuous improvement., • Demonstrate safety, integrity & commitment at all times., • Maintain excellent levels of communication throughout the team and the wider business., • Ensure that operational delivery is maintained, and appropriate training is completed for all areas of the role., • Escalate all matters when appropriate to the customer and Mitie Operations Manager, • Carry out any other duties as and when necessary, to meet the varying demands of the business and satisfy customer needs., • Ideally the site security manager will hold ISOH Managing Safely. Alternatively, the post holder should complete Level 3 Award in Health and Safety in the Workplace (RQF)., • Mitie Security Induction – eLearning modules to be completed by the site security manager and ensure that the security team also complete their modules., • Ensure that all officers complete the Security Essentials modules., • Security First Line Manager - Level 3, • SCaN For line managers – In addition ensure that all officers have completed SCaN for all staff modules, • Act Awareness eLearning – In addition ensure that all officers have completed the modules, • Complete the 11 LiveSafe modules. The LiveSafe modules are designed to bring to life the LiveSafe QHSE cultural programme, and demonstrate the importance of following the rules., • Complete the Mitie management modules listed below, • Management 101 Boxset, • Leading Together, • Leading Difficult Conversations, • Absence Management, • Performance Management, • Investigations, • Managing Disciplinary and Grievances, • Ability to be screened to SC Level – or have a current SC clearance – Minimum standard, • British nationality – UK Passport holder, • Hold a clean driving licence – Manual/Automatic, • Hold an SIA licence – DS,SG,CP- CCTV Licence required, • Previous experience in a similar role, • Extensive people management experience, • First Aid at Work certificate desired, if not must be willing to achieve it, • Minimum of 5 years proven experience in a similar role, • Must understand client needs., • Ability to inspire and lead team to always deliver the highest service standards, • Effective communicator at all levels, • Must have exceptional understanding of security services, • Understand key Mitie principles and assist in delivering this in every aspect of site functions, • Must have excellent IT skills and a good understanding of all Microsoft Office applications, • Follow Group and company policies and procedures at all times;, • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;, • Use all work equipment and personal PPE properly and in accordance with training received;, • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;, • Ensure compliance with Mitie's information security procedures in all activities;, • Proactively identify and report security risks to your manager;, • Report actual and suspected security incidents; #J-18808-Ljbffr

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS • Days out and social events, • Team competitions - "Fry Cup" and "Olympics", • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension scheme AS A SHIFT MANAGER YOU'LL BE • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a "above & beyond" experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun!, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer service INCREDIBLE CAREERS WITH FIVE GUYS • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career! #J-18808-Ljbffr

NHUC are looking for an experienced and motivated Remote Monitoring Service Manager to lead the operational delivery of our newly established Remote Monitoring service. This is an exciting opportunity to play a key role in transforming patient care through digitally enabled services that support people to remain safely at home while reducing reliance on urgent and emergency care services. As the operational lead, you will be responsible for service mobilisation, performance management, workforce leadership, stakeholder engagement, quality assurance, and continuous service improvement. You will work closely with NHUC senior leaders, system partners, subcontractor providers, and digital suppliers to ensure safe, responsive and patient-centred care. We are seeking a dynamic leader with experience of managing healthcare services, delivering operational performance, and leading teams within NHS, urgent care, primary care, or remote monitoring environments. Strong communication, organisational and partnership-working skills are essential. This is a full-time role based at our Farnborough head office with travel across Hampshire and the Isle of Wight as required. Join NHUC and help shape the future of virtual care, supporting our vision of delivering safe, effective and compassionate care closer to home. Please note, this role is initially fixed term until 20th November 2028 with potential to extend. Interview date: 29th October 2026 at our Head Office in Farnborough. The Remote Monitoring Service Manager will provide operational leadership for NHUC's Remote Monitoring service, ensuring safe, effective and patient-centred care is delivered across Hampshire and the Isle of Wight. The post holder will lead service mobilisation and ongoing delivery, manage performance against key quality and contractual standards, and support continuous service improvement. Working closely with senior leaders, clinical teams, system partners and subcontracted providers, the role will oversee workforce planning, operational performance, patient onboarding processes, stakeholder engagement, governance and reporting arrangements. The Service Manager will also support the development of digitally enabled models of care that help patients remain safely at home and reduce reliance on urgent and emergency care services. This role requires a proactive and collaborative leader with strong operational management skills, experience of delivering healthcare services, and the ability to work effectively within a complex multi-provider environment. PLease see the JD for a full list of duties and responsibilites. NHUC is a not-for-profit Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus. SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham & Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Surrey & Sussex ICB respectively. We also provide an Urgent Treatment Centre at the front door of Frimley Park Hospital whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home. TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in Northeast Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals. NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant. NHUC is not currently a licensed sponsorship employer. As such, we are only able to progress candidates who can demonstrate an existing right to work in the UK at the time of application. Role Summary: The Remote Monitoring Service Manager willprovide senior operational leadership and support for the design, mobilisation,implementation and ongoing delivery of the Hampshire and Isle of Wight (HIOW) Level2 Remote Monitoring Service and North Hampshire Urgent Care (NHUC) Level 3Virtual Care at Home Service. The Service Manager will ensure that theservice is safe, responsive, patient-centred, digitally enabled and deliveredconsistently across the HIOW footprint in line with the agreed servicespecification, contract, standard operating procedures, governance requirementsand key performance indicators. North Hampshire Urgent Care is the leadprovider of the L2 HIOW-wide L2 Remote Monitoring Service with subcontracts inplace to partner organisations to provide the service operationally outside ofthe North and Mid Hampshire, which NHUC will personally provide. North Hampshire Urgent Care are the soleprovider of the L3 Virtual Care at Home Service covering North and MidHampshire. Internally, the Service Manager will workclosely with NHUC Senior Leaders, Medical Director, Clinical Director, Directorof Operations, Clinical Head of Service Primary Care, Primary Care OperationsManager, Remote Monitoring Clinical Lead and Head of Clinical Governance,Quality and Patient Safety. The Service Manager will also work closely with subcontractorproviders, HIOW ICB, the digital supplier and wider system partners to ensureeffective patient onboarding, alert management escalation pathways, workforceplanning, education and training, quality assurance, reporting and continuousimprovement. The role will be central to ensuring thesuccess of the Remote Monitoring Service and ensuring it supports the wider NHSambition for prevention, early intervention, care closure to home and reducedreliance on unscheduled urgent and emergency care. The post holder will be based at NHUCs headoffice, located at The Meads Business Centre in Farnborough, however there willbe requirement to attend other NHUC and subcontractor / partner locationsacross the entire HIOW footprint on an ad hoc basis. Main Duties andResponsibilities: Leadership and ServiceManagement • Provide visible, accessible and effective operationalleadership for the Remote Monitoring Service, creating a culture where staffunderstand their roles, responsibilities and contribution to safe patient care., • Operationally lead the mobilisation and implementation ofthe service, ensuring that operational plans, workforce requirements, training,reporting arrangements, escalation pathways and digital processes are in placeahead of go-live and refined as the service develops., • Manage the day-to-day operational delivery of the service,ensuring that the agreed hours of operation, service model and standards aremaintained across the HIOW footprint., • Support the development and review of standard operatingprocedures, pathways, guidance, action plans and service improvement plans., • Monitor subcontractor performance against agreedcontractual requirements, escalating concerns appropriately and contributing toprovider assurance processes., • Represent NHUC and the Remote Monitoring Service inrelevant operational, mobilisation, governance and stakeholder meetings. Lead Provider andPartnership Working • Support NHUC in its role as Lead Provider, ensuringeffective collaboration with subcontractor providers and system partners., • Coordinate cross-provider delivery arrangements, ensuringconsistency of patient experience, escalation processes, quality assurance,reporting and shared learning in line with contractual service requirements., • Obtain assurance that subcontracted organisations areoperating and delivering the service in line with NHUC values, including theirstaff training and ensuring sufficient rota cover / resilience., • Support partnership arrangements to flex resources andprovide cross-cover where required to meet service demand. Operational Delivery,Performance and KPI Management • Monitor performance data and service activity to identifytrends, risks, capacity pressures and opportunities for improvement., • Ensure robust processes are in place for responding to REDalerts within 2 hours and AMBER alerts within 6 hours, in line with the servicespecification and local procedures., • Support delivery of expected alert resolution levels withinthe Remote Monitoring Service, escalating unresolved or complex issuesappropriately., • Prepare and present regular performance, quality andoperational reports for NHUC, HIOW ICB, contract review meetings, governancemeetings and internal leadership forums., • Work with finance and senior leaders to understand serviceactivity, resource utilisation and contract delivery requirements., • Investigate KPI breaches and contribute to serviceimprovement plans., • Undertake reporting in line with national and localrequirements., • Investigation of incidents relating to the RemoteMonitoring Service through our Vantage platform. Workforce, Training andLine Management • Provide direct line management to relevant RemoteMonitoring Service staff as agreed within the service structure., • Ensure staff receive appropriate induction, training,supervision, appraisals, 1:1s and ongoing support in line with NHUC policiesand service requirements., • Coordinate workforce planning, rota arrangements andstaffing escalation plans to maintain safe and effective service delivery 8amto 8pm, 7 days per week, 365 days per year, 365 days per year., • Promote staff wellbeing, psychological safety and an openculture where concerns, difficult cases and learning needs are discussedappropriately. Patient Onboarding,Access and Experience • Oversee operational processes for patient identification,invitation, consent, onboarding, training and ongoing engagement with theRemote Monitoring Service., • Ensure onboarding processes support patients and carers tounderstand the purpose of the service, how to use the digital portal/app andwhen to seek emergency help., • Work with partners to minimise digital exclusion, includingsupporting processes for equipment provision where required and agreed., • Ensure patient and carer feedback is collected, reviewedand used to inform service improvement., • Promote equitable access and a patient-centred,strengths-based approach to supporting older people living with frailty. Digital Platform,Information Governance and Clinical Safety • Act as an operational link between NHUC, subcontractors,HIOW ICB and the digital supplier to support implementation and day-to-day useof the remote monitoring dashboard, patient portal/app and reportingfunctionality., • Support the development of processes for digitalonboarding, dashboard monitoring, data visibility, alert categorisation,reporting and integration with CHIE or other agreed records systems., • Ensure operational issues with the digital platform areidentified, logged, escalated and resolved in collaboration with the supplierand relevant internal leads., • Work with information governance and clinical safety leadsto support compliance with UK GDPR, the Data Protection Act 2018, data sharingagreements, DPIAs and relevant NHS clinical safety standards, including DCB0160for deployment of health IT systems., • Ensure staff follow accurate, clear and contemporaneousdocumentation standards within the digital dashboard and any linked clinicalrecords. Professional • Undertake training that meets personal, mandatory andorganisational learning needs, including statutory and mandatory training,information governance, safeguarding and role‑specific digital platformtraining., • Maintain knowledge of relevant NHS urgent and same day carepriorities, proactive care, virtual care, remote monitoring, frailty, digitaltransformation and care closer to home models., • Work within NHUC policies, protocols, procedures andvalues, demonstrating professionalism, integrity and a commitment to safe,effective and supportive care., • Demonstrate strong organisational skills, the ability toprioritise competing demands and the capability to work effectively underpressure in a complex multi-provider environment., • Maintain confidentiality, professional boundaries and highstandards of communication with patients, carers, staff and external partners. AdditionalRequirements The post holder will: • Participate in theSame Day Care Management On-Call rota., • Comply withinformation governance, confidentiality, and data protection requirements., • Support NHUC inpreparation for internal and external assurance activities, including CQCinspections, commissioner reviews and contractual audits, as required., • Demonstrate a strongcommitment to collaborative working and teamwork., • Support NHUC's valuesand behaviours., • Be willing to undergoan Enhanced DBS check, • Educated to degree level or significant equivalent previous proven experience, • Postgraduate qualification in leadership, education, management or related subject, • Experience working within remote monitoring, urgent care, primary care, same day care or integrated urgent care services, • Experience of leading, supervising or managing multidisciplinary teams in busy / NHS environment, • Proven track record of service delivery, • Demonstrable experience of people management skills (incl. leadership, decision making, delegation, negotiating, influencing and persuading skills) ensuring effective team working and quality at all times, • Experience working under pressure in fast moving environment and able to prioritise workload to meet predefined deadlines., • Experience of supporting CQC inspections, regulatory compliance or quality assurance processes, • Proven track record of service development, transformation or pathway development programmes, • Experience of working within remote / telehealth services, • Proficient in using standard office software (e.g., Microsoft Office, email, databases), • Demonstrates ability to lead, motivate, or supervise others. Supports performance management and contributes to team development., • Flexible in approach to the needs of the service and responsive to change, • Understands and supports principles of equality, diversity, and inclusion in the workplace., • Self-motivated, able to work independently, organising and prioritising own workload to changing and often tight deadlines, • Works effectively as part of a team, supports colleagues, and contributes to shared goals., • Excellent verbal and written communication skills. Ability to work collaboratively, manage time effectively, and maintain professionalism., • Ability to build effective working relationships, demonstrate professionalism, and maintain confidentiality. Shows initiative, reliability, and adaptability., • Excellent liaison and negotiation skills., • Willingness to work flexibly (including weekends) and travel to different locations as required by the service to meet the needs of the service., • Pragmatic and sensitive approach to dealing with complaints or patient safety issues., • Awareness of, or experience in using remote monitoring platforms This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr

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