Manage a caseload of stage 1 and 2 complaints in relation to all service areas across the organisation, primarily repairs * Investigate complaints and respond to the customer within timescales ...
... complaints and take appropriate action. Report to the Head of care/ the Responsible Individual.Take ... Leadership and Management:Provide effective leadership to the staff team, promoting a positive and ...
Dealing with customer complaints regarding the engineering team. * Warehouse management & stock management inclusive of Warrington Facility & Rotherham facility * Carry out any other reasonable ...
Respond promptly to any customer complaints and ensure timely and correct resolution. * Monitor back orders daily to ensure delivery is received as quickly as possible. * Liaise with Service Manager ...
To effectively and sympathetically resolve any customer complaints immediately within the showroom ... Proven ability to develop and manage staff * Proven ability to set and achieve team goals and ...
Reporting to the Customer Service Manager you will primarily be responsible for front line customer ... complaints and actively delivering solutions for customers." Properly handle and report customer ...
Resolve customer complaints professionally and efficiently. * Track customer interactions and ... Proficiency in CRM systems and practices. * Ability to work in a fast-paced, high-volume ...
... complaints * Maintaining records and complete administrative tasks as required * Liaising with Maintenance Supervisor as required and providing regular service updates to the Property Manager. * You ...
To update all systems as required to support UUW to manage retailer expectations/satisfaction to reduce the likelihood of repeat contacts, escalations, complaints or disputes arising * To keep up to ...
Maintaining, managing and improving the Quality Management System in accordance with the ... Handle customer complaints and ensure effective corrective, correction and preventative actions are ...
Manage and resolve any issues or complaints with a solutions-focused approach, aiming for client satisfaction * Collaborate with various internal departments to ensure services are delivered ...
Investigate and resolve complaints related to mortgage advice and services. * Reporting: Prepare regular reports on compliance status, risks, and issues for senior management. Qualifications and ...
Manage technical relationships with main dealer workshops and repairers. * Inform and manage ... Register complaints. Support Claims team and other departments if required. Qualifications for this ...
FCA, Complaints procedure- Personal Attributes: Communication skills, Time keeping, honest ... Your data will be managed in accordance with our Privacy Policy, which can be found on our website
Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department. Key Responsibilities of the Group Complaints Manager role include:. To be successful as Group Complaints Manager you will demonstrate::. This will suit an experienced Comp...
A specialist Bank are looking for a Root Cause Senior Manager to lead the First Line Root Cause Analysis. You will lead the First Line Root Cause Analysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes Based Testing. ...
Housing Options Manager Location: Hybrid Contract Length: 3 Months' Managing homelessness and housing register. Managing teams of Officers and Team Leaders/Seniors Managing reviews (part 6 and part 7) and complaints. ...
We are looking for a B2B Telephone Account Manager to represent premium brands like Peroni and Asahi Super Dry. As a Telephone Account Manager, you will look after a regional portfolio of on-trade outlets through B2B telephone and virtual channels. ...
Our client, a well-established and rapidly expanding firm is actively seeking an experienced, vibrant and tenacious Claims handler to complement their growing team. Proactively manage claims from cradle to grave. Controlling the lifecycle of the files to drive diary management and support the pro...
Why Valvoline Global Operations?. ...
The Giraffe360 Content Team's mission is to create top quality tools & products that allow our customers to post their fantastic Giraffe360 content anywhere & allow them to stand out from the crowd. Experienced with Agile methodologies and skilled in leading teams through the complexities of prod...
We’re seeking a talented and ambitious Account Manager ready to make a mark in a progressive agency. Regularly audit accounts to drive performance improvements. ...
We currently have a Recruitment Team Manager role available leading our Swiss contract team. It is an exceptional opportunity leading a high performing team of 6 currently running an £80k book. ...