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Point of contact for client liaison, interact with Depots to produce maximum productivity and utilisation of plant, equipment and resources. Oversee all day-to-day activities on client schemes and relay back to Depot managers on requirements and Progress. • GTM Point of contact for Client,, • Attend client site visits / complete site surveys,, • Responsible for checking all job packs for the following day including TM plans have been collated and brief operative on work requirements., • Monitor Client Programme against works booked in via Central Hub and liaise with Depot Manager to ensure resource and kit availability / requirements., • Attend and lead on Programme meetings, highlighting any potential requirements, • Supervision of all operatives to ensure a high standard of work is maintained on site including sub-contractors., • Compliance checks to ensure all paperwork is completed correctly and returned to the relevant department. Any paperwork missing to be chased up with the operative and highlighted to relevant Depot Manager, • Ensure the completion of a site audit per operative per month, working with the Depot manager highlight any concerns for further audits and training as well as highlighting good performance., • Ensure 24/7 call out service is always available via the Rota system already agreed and any works delivered outside of, • Normal working hours have been handed over to the nighttime Supervisor or weekend call out supervisor., • Delivery of team compliance briefs with Depot Manager. Also provide input for the Monthly / Bi-Monthly Team Brief on works to promote., • Work closely with the regional manager and Depot Manager with the recruitment of staff and ensuring all members of staff receive the appropriate training., • Attend weekly Ops Meeting and lead with update on client works., • Liaise with client regarding site queries and support TM Operatives with any site queries, work with depot manager for any further requirements., • Support the Client with Cad Request’s and work with the CAD Team with verification of CAD Drawings, • Liaise with Depot Operative on kit requirements and Depot manager regarding kit levels, • Chase clients for ETA’s and site attendance if required., • Liaise with sub-contractors for assistance with works and handover of documents, site brief., • Ensure GTM TM Operatives and sub-contractors are compliant in terms of vehicle contents and PPE, • Provide Out of Hours Duty Manager / Supervisor Assistance (Rota for on call), • Daily handover to night shift, including organising the runs / allocation, • Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time, • Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress, • Use of work tools – job holder should demonstrate competence using all work tools, • Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves, • Relationship Management / Attitude – Job holder should have the ability to calmly and concisely discuss any problems or complaints and solve them without getting drawn into a conflict with either a client, member of public or operative., • Excellent Verbal and Written Communication – ability to clearly communicate with external stakeholders and internal colleagues to articulate / convey information accurately and efficiently., • Previous Traffic Management experience is essential. 12D qualification We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Go Traffic Management has been serving traffic management solutions to clients since 2008, and are now one of the UK’s largest traffic management providers. Our services are delivered from our 22 regional depots, through our dedicated team of 200 employees and support network of approved suppliers. At Go Traffic Management, we have a reputation for providing clients with extensive, well-planned, and expertly delivered solutions for projects and schemes of all sizes. We pride ourselves in meeting (and often exceeding) clients’ expectations in a professional and cost-effective manner, which is a strategy that has resulted in our long-standing working relationships with clients, partners, and stakeholders. Be: SAFE - Go Traffic Management Our Be: SAFE campaign actively encourages our workforce to work safely and avoid unsafe acts and conditions by following four basic rules.

MERJE is exclusively partnering with an ambitious, fast-growing law firm to appoint a Head of Compliance & Risk. \n This is a senior and highly visible appointment, offering the opportunity to lead and develop the Compliance & Risk function and become a key member of the Senior Leadership Team. \n The firm is looking for someone who combines strong technical expertise with genuine leadership capability. You will need to be personable, collaborative and commercially minded, with the ability to build trusted relationships across the business and lead, motivate and develop others. \n Key responsibilities include: \n\n • Lead, develop and manage the Compliance & Risk function\n, • Take responsibility for AML matters and become MLRO following probation\n, • Manage the firm’s compliance policies, processes, protocols and risk register\n, • Lead on claims, complaints and associated insurer liaison\n, • Manage conflicts of interest, file reviews and compliance monitoring\n, • Oversee regulatory reporting and SRA requirements\n, • Coordinate the annual AML audit and firm-wide compliance training\n, • Maintain key compliance registers and logs, including GDPR/data breaches and PII notifications\n, • Produce regular compliance and risk reporting for senior management and the Board\n, • Identify opportunities to improve processes, efficiency and automation\n, • Build strong relationships across the firm and contribute as a member of the Senior Leadership Team\n\n The responsibilities reflect the breadth of the client’s specification, including MLRO responsibility, claims and complaints, conflicts, SRA requirements, AML audit, training and Board reporting. \n About you \n We are interested in speaking with experienced law firm Compliance professionals who can demonstrate: \n\n • Strong experience across legal compliance, AML and risk\n, • Previous MLRO experience\n, • Experience of claims, complaints and GDPR/data protection matters\n, • Strong knowledge of the regulatory environment within an SRA-regulated law firm\n, • Leadership capability and the ability to inspire, develop and bring people with you\n, • A pragmatic, commercial and hands-on approach\n, • Strong communication and stakeholder management skills\n, • Experience within a predominantly B2B/commercial law firm environment\n, • Ideally, qualification as a solicitor, with the potential to become COLP in the future\n\n A solicitor qualification is advantageous rather than mandatory in the formal specification. \n This could suit an existing Head of Compliance, or an experienced Senior Compliance Manager/Deputy Head who is ready to take the next step and lead a function. \n The position is based in Manchester City Centre with some flexibility to work from home. \n For a confidential discussion about this opportunity, please apply or contact Paul Sherlock at MERJE.

The complaints Manager is responsible for managing client complaints through to resolution, ensuring matters are handled fairly, professionally, and in line with regulatory requirements. \n The role involves investigating complaints, recommending appropriate resolutions, liaising with the Legal Ombudsman where required, and helping to identify improvements to reduce future complaints. \n Key Responsibilities: \n\n • Discussing the reason for the complaint with the client to understand whether the complaint is valid and how issues can be resolved informally or formally\n, • Communicating with Fee Earners and Solicitors of all levels to query case history and discuss resolution, recommending proposals in line with Ombudsman guidelines\n, • Maintaining the LLP’s Complaints Register and maintaining accurate records of all complaints and outcomes in line with regulatory requirements\n, • Reviewing files and correspondence, providing timely and technically correct, phone and written responses, including drafting proposed and / or agreed resolutions, to clients following the investigation\n, • Managing the end-to-end complaints process, ensuring timely and effective resolution and act as the primary point of contact for client complaints and concerns Providing regular reporting and analysis of complaint trends for senior management and implement improvements where necessary\n, • Providing feedback and training to staff on complaint prevention and resolution\n, • Escalating any serious complaint or reputational risk to the Director of Risk & Compliance\n, • Assisting with the collation of evidence bundles and official response to Ombudsman complaints as and when requested\n, • Assisting members of the team with resolutions when necessary\n\n Why Join Simpson Millar? \n At Simpson Millar, you'll be part of a people-focused firm that is committed to delivering exceptional client care while supporting the development and wellbeing of its colleagues. We offer all level 3 employees: \n\n • 27 days' annual leave, plus bank holidays and the option to purchase additional days\n, • We pride ourselves on offering flexibility and a healthy work-life balance, our hybrid working policy requires employees to attend the office just 2 days per month, however most teams get together once per week and you're more than welcome to attend as much as you like, we encourage you to find the balance that works best for you.\n, • Enhanced employer pension contributions\n, • Opportunities for professional development and career progression and more...\n\n Key Requirements: \n The ideal candidate will: \n\n • Be a Qualified Solicitor in England and Wales or a CILEX\n, • Have demonstrated experience of working in a similar capacity in a law firm\n, • Have a good working knowledge of legal matters and case handling across a range of practice areas.\n, • Have an understanding of the complaint handling process within a law firm and the LLP’s regulatory obligations particularly in regard to Client care\n, • Have an understanding of the working of the Legal Ombudsman and experience of their process\n, • Have excellent verbal and written communication skills with a professional written and telephone manner\n\n Equality, Diversity & Inclusion \n Simpson Millar is committed to building a diverse and inclusive workplace where everyone is valued, respected, and given equal opportunity to succeed. We welcome applications from all backgrounds and are dedicated to creating an environment where our colleagues can be themselves, thrive, and reach their full potential. We believe that diversity of thought, experience, and perspective makes us stronger and helps us better serve our clients, colleagues, and communities \n Please note that we recruit on a rolling basis. We reserve the right to assess applications and make an appointment before the advertised closing date, therefore early applications are encouraged.

The Job: A leading environmental consulancy are looking for a commercially focused Project Manager. The successful candidate will have many opportunities to develop their skills by cross training and gaining further external qualifications. Key Responsibilities: Day to day project management and running of all projects/staff in conjunction with senior consultants Carry out some asbestos related billable tasks to include surveying and air monitoring. Support the Business Development Team with costing works. Ensuring profit and other KPIs on projects are met. Day to day liaison of key clients and dealing with queries and complaints Responsible for technical reviews and delivery of reports to clients Mentoring of staff/staff appraisals. Staff technical queries The skills/experience you will need are: P402, P403 & P404 qualified essential Previous project management experience Previously worked for consultancies and used to working with multiple clients across a variety of industries Commercially focused with proven leadership skills Excellent communication skills with a flexible approach Used to working to strict deadlines within contractual guidelines

Our client is an established consumer-products business supplying household and related products to major UK and international retailers. As part of their continued growth, they are investing in our direct-to-consumer and online marketplace channels. They are seeking an experienced, commercially minded E-commerce & Marketplace Manager to take ownership of their online trading activity and help accelerate profitable growth. The Role Manage day-to-day trading, product content, promotions and merchandising across the website and Shopify store. Create and optimise product pages, collections, navigation, bundles and landing pages. Coordinate product launches, pricing, stock visibility and promotional activity with internal teams. Monitor website performance and resolve integration, product-feed and content issues. Identify opportunities to improve traffic quality, conversion, average order value and customer retention. Manage Amazon Seller Central and any ongoing Vendor Central activity. Create and optimise listings, variations, keywords, attributes, imagery and A+ Content. Plan, manage and optimise Amazon PPC campaigns. Monitor account health, catalogue issues, customer feedback and marketplace compliance. Manage promotions, pricing and stock availability while protecting margins and maintaining consistent brand presentation. Research and assess additional marketplace opportunities where commercially appropriate. Research keywords, competitor activity, customer search behaviour and marketplace trends. Improve product titles, bullet points, descriptions, search terms and metadata. Establish and maintain consistent product-content standards across all channels. Optimise product content to improve search visibility, engagement and conversion. Collaborate with design and product teams to develop effective imagery, video and enhanced content. Set up, manage and develop TikTok Shop. Manage product catalogues, integrations, promotions, pricing and shop health. Develop affiliate and creator activity, including outreach, product seeding, commission structures and performance tracking. Support campaigns, product launches and live-selling activity. Monitor GMV, conversion, returns, affiliate contribution and profitability. Occasional TikTok Live presenting would be desirable but is not essential. Coordinate light customer-service support for website and marketplace orders. Ensure customer questions, complaints, returns and reviews are handled accurately and promptly. Monitor customer response times, review trends, return rates and issue resolution. Identify recurring issues and recommend improvements to products, listings and operational processes. Work with internal teams to ensure product content, inventory information and product claims remain accurate. Maintain clear operating processes and documentation for each sales channel. Commercial Reporting & Performance Produce concise weekly and monthly reports covering sales, margin, traffic, conversion, advertising and overall channel performance. Prepare forecasts, explain variances and recommend practical actions. Manage channel and advertising budgets with a focus on profitable growth. Monitor competitor pricing, rankings, promotions and product launches. Track TikTok Shop GMV, conversion, affiliate contribution, campaign effectiveness and customer feedback. Present clear, commercially focused recommendations to senior management. Requirements: At least 3 years’ hands-on experience in e-commerce, marketplace management or digital trading. Strong practical experience using Shopify or a similar e-commerce platform. Hands-on experience with Amazon Seller Central, including catalogue management, account health and operational requirements. Proven experience improving product listings through keyword research, marketplace SEO and conversion-focused content. Experience managing Amazon PPC or comparable performance-marketing campaigns. A strong commercial understanding of revenue, margin, conversion, ROAS and ACOS. Strong analytical and spreadsheet skills, with the ability to turn data into practical trading decisions. Excellent attention to detail and the ability to manage multiple priorities effectively. Experience setting up or growing TikTok Shop. Experience with TikTok affiliates, creators, campaigns or livestream commerce. Knowledge of Amazon Vendor Central, Brand Registry, A+ Content or FBA. Familiarity with marketplace feeds, integrations, Shopify apps, Google Analytics, Google Merchant Centre, email marketing or paid social. Experience within FMCG, household products, home fragrance, beauty or similar consumer categories. Confidence presenting products on camera would be advantageous. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Regional Manager – Care Homes Location: North West – covering Preston, Blackpool, Huyton, Eccles & Leyland Salary: Circa £70,000 per annum Hours: Full-time, Permanent RGN qualification preferred An exciting opportunity has arisen for an experienced Regional Manager to oversee a portfolio of care homes across the North West. This is a senior operational role requiring a strong leader who can drive quality, compliance, occupancy and commercial performance across multiple services while supporting Home Managers to deliver the highest standards of care. The Role Provide operational leadership across a portfolio of care homes Support, coach and develop Home Managers Drive high standards of care, quality and resident experience Ensure services remain compliant with CQC requirements Monitor performance and implement improvement plans where required Oversee budgets, staffing, agency usage and commercial performance Support homes to maintain and improve occupancy Monitor safeguarding, complaints, audits and clinical governance Recruit and retain strong management teams Work closely with senior leadership to achieve regional objectives About You Proven Regional Manager or multi-site management experience within the care sector Strong background within nursing and/or residential care homes RGN with current NMC registration is highly desirable Excellent knowledge of CQC regulations and compliance Strong commercial and financial awareness Proven ability to improve quality and operational performance Confident managing and developing Home Managers Excellent communication and leadership skills Full UK driving licence with flexibility to travel across the region What’s On Offer? Salary circa £70,000 per annum Senior regional management position Established portfolio of care services Support from an experienced senior leadership team Excellent opportunity for further career development If you are an experienced Regional Manager looking for a new challenge across the North West, or a strong multi-site care professional ready for your next step, apply today for a confidential discussion

Scheduling Manager - EV Chargepoints - Field Service Operations Salary: £34,000 plus bonus, OTE £36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Scheduling and Planning Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a scheduling, planning and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. * Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: £34,000 plus bonus OT £36,000 - £38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred * Successful candidates will be contacted w/c 31st August * Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: £34,000 plus bonus, OTE £36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. * Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: £34,000 plus bonus OT £36,000 - £38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred * Successful candidates will be contacted w/c 31st August * Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Solar Coordination Manager – Overview We are working with a rapidly growing Renewable Energy company who are looking for a Solar Operations Manager to join the business in the Manchester area. Since incorporating in 2020, they have quickly expanded nationwide, with 2 offices, a dedicated Sub Contactor network and are currently achieving 150+ Installations per month. The company have gone from strength-to-strength year on year. They started as a regional based company, initially working in the Southeast but through various contract acquisitions, they have now expanded to national coverage. They currently install Solar & Battery systems for both their own private clients, as well as acting as preferred partner to two of the ‘Big 6’ utility companies in the UK. There is a growing need for more technical and compliance based support within the business. Whether that’s dealing with MCS audits, maintaining accreditations or just giving day to day technical support to their teams in the field. You will also be responsible for day-to-day operations within the Solar division, including management of their Subcontractor network, diary management, scheduling, improving FTTR, dealing with customers and resolving any issues and complaints and much more. They are very thorough in their approach to installations, with technical surveyors compiling thorough site surveys, reliable scaffold providers and all materials delivered to site. They also only utilise teams which are proven and trusted and as such it is rare that an installation doesn’t go ahead. However, on the occasion that it doesn’t, it will be part of your role to work out why and rectify quickly and efficiently. As the company continues to grow and expand, there will be opportunities to grow and progress with the company as well. Solar Coordination Manager – Requirements Proven experience at Management level within the Solar industry Experience managing a sub-contractor network Experience with CRM scheduling Ability to deal with customers and complaint resolutions Solar Coordination Manager – Salary & Remuneration Salary of £50,000 - £60,000 Company Car Bonus Scheme Laptop, Phone Company Pension 28 Days Holiday Sick Pay Employee Discounts Cycle to Work Scheme Company Events

This is an exciting opportunity for a Complaints Manager to oversee and enhance the complaints-handling process in a customer-focused environment. The role requires a strong understanding of financial services or regulated industries and a commitment to delivering excellent service to customers. Client Details The employer is a well-established organisation within the financial services industry. They pride themselves on providing exceptional customer service and fostering a professional and inclusive workplace in Manchester. Description Manage the end-to-end complaints process, ensuring timely and effective resolution. Maintain compliance with relevant financial services regulations and standards. Analyse complaint trends to identify areas for improvement and implement solutions. Collaborate with internal teams to ensure consistent responses and outcomes. Prepare detailed reports on complaints performance for senior management. Provide training and guidance to staff on complaints-handling procedures. Act as the main point of contact for escalated complaints and complex cases. Ensure a customer-centric approach is maintained throughout the complaints process.Profile A successful Complaints Manager should have: Experience in complaints management within the financial services industry. A thorough understanding of relevant regulations and compliance requirements. Strong analytical skills to identify trends and propose improvements. Excellent communication skills, both written and verbal. The ability to manage and resolve complex complaints effectively. A proactive approach to problem-solving and process enhancement.Job Offer A competitive salary paying £40,000. A permanent position based in Manchester. Opportunities for professional growth within the financial services industry. A supportive and inclusive company culture. Comprehensive training to support your success in the role.If you are passionate about delivering exceptional customer service and have the expertise to excel as a Complaints Manager, we encourage you to apply today

Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-performing teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Housing and Wellbeing Officer Manchester £29,353 12-Months Fixed Term Contract Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework What you’ll be doing To assist our customers to identify their strengths, development needs and risks to jointly develop a plan to build on or address these, including coaching and assisting customers to achieve greater independence; To assist customers to access other agencies and their services and the services within the wider community; To attend and co-ordinate Multi Disciplinary Teams (MDT’s) alongside other professionals such as Adult Social Care and Safeguarding to make joint decisions around the best care and support for customers. To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; To encourage feedback from customers, recording and responding to any complaints and compliments; To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken; To be responsible for tenancy management, including voids, reporting repairs / maintenance, allocations, lettings process, rents, aids and adaptations, ASB and challenging behaviour and breaches of occupancy agreements; To carry out any Health and Safety duties as directed by the Housing and Wellbeing Manager and adhere to Great Place’s Health and Safety procedures; What you’ll need Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 2 in English and Maths What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Empathy with our tenants and residents and willingness to deliver exceptional customer service; Experience of working in Housing Management is desirable. Experience of using a strength based approach to assist customers to achieve their goals is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service. The ability to develop and project a positive image of Great Places through personal, written and verbal skills. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment: Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List)

Resident Liaison Officer (RLO) Temp - perm | Property Services Location: North West, with regular travel across the region Salary: £30,000 per annum + Car Allowance Start Date: November 2026 Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a well-established property maintenance company who is seeking an experienced Customer Liaison Officer to join their team on a long-term project across the North West. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Retro-fit experience would be beneficial How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West

Scheduling Manager - EV Chargepoints - Field Service Operations Salary: £34,000 plus bonus, OTE £36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Scheduling and Planning Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a scheduling, planning and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. * Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: £34,000 plus bonus OT £36,000 - £38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred * Successful candidates will be contacted w/c 31st August * Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

52343 £26-28k Lead Administrator Manchester We're looking for an experienced Lead Administrator to join a growing Occupational Health team in Manchester. This is a great opportunity for someone with strong administration and customer service experience who enjoys taking ownership, supporting a team and ensuring a consistently high standard of service. Working closely with the Occupational Health Manager, you'll help oversee the day-to-day running of the administrative function, making sure client SLAs and KPIs are achieved while supporting the wider team with quality, performance and service delivery. What you'll be doing: Supporting and guiding a team of Occupational Health Administrators Monitoring individual and team KPIs and ensuring SLAs are consistently achieved Holding regular catch-ups, 1-1s and performance reviews with team members Carrying out quality assessments and providing constructive feedback Working closely with the Occupational Health Manager to identify areas for improvement Supporting with client queries, complaints and service issues Liaising with employers, employees and Occupational Health practitioners to ensure a smooth and efficient service What we're looking for You'll ideally have a strong background in administration, customer service or service delivery, with experience taking on additional responsibility within a team. Previous healthcare experience would be beneficial, but strong transferable experience is also valuable. You'll be organised, confident communicating with different stakeholders and comfortable working in a fast-paced environment where meeting deadlines and service levels is important. 52343LS INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Registered Manager – Children's Residential Home Location: Hyde, Greater ManchesterSalary: £60,000–£63,000 per annumHours: Full-time, 40 hours per week with flexibility requiredAre you an experienced Registered Manager looking to lead a high-quality children's home and make a lasting difference to young people's lives?We are recruiting for a dedicated and values-led Registered Manager to lead a 4-bed EBD children's home in Hyde, Greater Manchester. This is an excellent opportunity for an ambitious residential childcare leader to oversee a larger service, develop a strong staff team and deliver exceptional, child-centred care.The home will provide a safe, nurturing and therapeutic environment for children and young people with emotional and behavioural needs. You will be responsible for ensuring that every child is safeguarded, listened to and supported to achieve positive outcomes.The role As Registered Manager, you will take overall responsibility for the day-to-day running of the home, including:Providing effective leadership, direction and management to the residential care team.Ensuring the home operates in full accordance with the Children's Homes (England) Regulations 2015, the Quality Standards, Ofsted requirements and the home's Statement of Purpose.Creating a stable, warm and child-centred environment where children feel safe, respected and able to thrive.Maintaining strong safeguarding arrangements, ensuring concerns, incidents, missing-from-care episodes and allegations are identified, recorded and acted upon appropriately.Leading care planning, risk assessment, behaviour support plans, placement matching, admissions and transitions.Ensuring children's views, wishes, identity, relationships and individual needs are at the centre of care delivery.Driving positive outcomes in education, health, wellbeing, independence, family relationships and preparation for adulthood.Overseeing staffing levels, rotas, on-call arrangements, safer recruitment, induction, supervision, appraisal and training.Supporting, coaching and constructively challenging staff to maintain high standards of professional practice.Managing Regulation 44 visits and action plans, alongside completing robust Regulation 45 Quality of Care Reviews.Monitoring quality, safeguarding, incidents, complaints, restraints, staffing, training and children's outcomes to identify trends and deliver continuous improvement.Maintaining accurate records, statutory notifications and regulatory reports within required timescales.Building effective relationships with social workers, placing authorities, families, schools, health professionals, police, safeguarding partners and Ofsted.Managing the home's budget, resources, health and safety arrangements, premises and operational risks.About you We are looking for a compassionate, resilient and accountable leader with a strong background in children's residential care.You will have:At least two years' experience within the last five years in children's residential care.At least one year's experience supervising or managing staff in a care environment.Previous experience as a Registered Manager, Deputy Manager or senior leader within a children's residential home.A Level 5 Diploma in Leadership and Management for Residential Childcare, or an equivalent qualification. Candidates working towards this qualification may be considered where they can meet regulatory timescales.Strong working knowledge of the Children's Homes (England) Regulations 2015, Quality Standards, statutory guidance and Ofsted inspection requirements.Detailed safeguarding knowledge, including child protection, allegations management, missing-from-care procedures, exploitation, self-harm and multi-agency safeguarding.Experience of leading teams, safer recruitment, staff development, supervision, appraisals and performance management.Experience with placement matching, care planning, risk management, quality assurance and service improvement.Confidence in producing high-quality Regulation 45 reports, audits, action plans and regulatory notifications.Excellent communication, organisational and leadership skills.A full UK driving licence.What's on offer £60,000–£63,000 per annumLeadership of a 4-bed EBD children's home in Hyde, Greater Manchester.The opportunity to shape a safe, ambitious and high-performing residential service.Ongoing support from senior leadership and the Responsible Individual.Professional development, leadership training and future progression opportunities.The chance to make a meaningful, measurable difference to the lives of children and young people.Apply now If you are a child-centred Registered Manager with the drive, resilience and regulatory knowledge to lead a successful 4-bed EBD home, we would love to hear from you.TPBN1_UKTJ

Grant Thornton UK is seeking an experienced Senior Public Sector Audit Complaints and Objections Manager to join our Public Sector Audit service line. You will oversee complaints handling, objections under the Local Audit and Accountability Act 2014, and whistleblowing disclosures with rigorous gove

As a Senior Public Sector Audit Complaints and Objections Manager within our Public Sector Audit service line, you will:. Our Public Sector Audit team plays a vital role in maintaining public trust and accountability in local public finances. Matters brought to auditors' attention Respond to matters

This is an exciting opportunity for a Complaints Manager to oversee and enhance the complaints-handling process in a customer-focused environment. Ensure a customer-centric approach is maintained throughout the complaints process. A successful Complaints Manager should have:.

The complaints Manager is responsible for managing client complaints through to resolution, ensuring matters are handled fairly, professionally, and in line with regulatory requirements. The role involves investigating complaints, recommending appropriate resolutions, liaising with the Legal Ombudsm

A well-established and customer-focused organisation is seeking a Customer Experience & Complaints Manager to join its customer service function. You will take ownership of the complaints and escalation process from investigation through to resolution. Managing complex customer complaints and escala

Managing complex customer complaints and escalations in line with agreed service levels Leading detailed investigations, gathering evidence and establishing clear timelines of events Liaising with multiple departments, including Legal, Finance and Customer Service teams, to obtain information and su

Kwik Fit - Stretford, 713 Chester Rd, Old Trafford, Stretford, Manchester M32 0QW This role offers an OTE of £32,000-£37,000 inclusive of basic salary and bonus. Are you getting the rewards you deserve for the trust you build with customers when you put their car through its MOT? This is your chance to work for an employer that understands how valuable that is. We're hiring MOT Testers right now at Kwik Fit. You'll get great pay and benefits, and we'll help you progress if that's what you want to do—we've recently invested massively in making Kwik Fit the place to be if you want to develop a rewarding career for life. The Day to Day You'll deliver all aspects of the MOT test to Government standards, with the key objective of keeping our customers safe on the road. You'll support the customer through the process—updating them with progress, any work that needs doing and, where necessary, why their car failed. It's all about building lifelong customer relationships, and you'll put as much into that as you do the technical aspects of your role. Who we're looking for You'll need a valid MOT licence and driving licence. You'll also be able to reassure customers that they're in safe hands and build rapport so that choose us for their MOT every year. And if there's work to be done around the Centre, you'll always be up for pitching in with your colleagues whenever you get a spare moment. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers Up to 50% off at Kwik Fit Wagestream—access your wages before payday Eyecare—free examinations and discounted/free glasses Easy-book appointments with a free online GP Cycle-to-work scheme Free mortgage advice Life assurance Employee Assistance Programme Full-pay paternity leave About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

An established engineering and manufacturing business is seeking an experienced Quality Manager to take ownership of its Quality Management System, ensuring compliance with ISO 9001:2015, customer specifications and regulatory requirements. The role will lead quality assurance, supplier quality, inspection, non-conformance management and continuous improvement across the entire manufacturing lifecycle. Key Responsibilities • Develop, maintain and continually improve the ISO 9001:2015 Quality Management System, ensuring compliance with customer, regulatory and internal requirements while monitoring performance against agreed quality objectives., • Manage non-conformances, root cause investigations, corrective and preventative actions and customer complaints, implementing sustainable solutions that reduce defects, waste, variation and associated costs., • Take responsibility for incoming, in-process and final inspection, developing effective inspection techniques and improving manufacturing reliability across raw materials, bought-in items and machined or fabricated components., • Manage supplier and subcontractor quality, including qualification, approval, auditing and ongoing performance, while working closely with Purchasing, Engineering, Manufacturing and other internal departments., • Lead the organisation's continuous improvement and quality culture, delivering internal audits, quality training and improvements using appropriate Lean, Six Sigma and Total Quality Management principles. Requirements: • Proven as a Quality Manager or Senior Quality Engineer, • Strong experience with NCRs, QMS, Audits, CAPAs, customer complaints, and more., • Strong knowledge of ISO 9001 within a Manufacturing & Engineering environment. Location: Bolton Contract: Permanent Salary: £40k (dependent on experience) Working Hours: 0800-1630, early finish Friday. Benefits: 25 days + bank holidays, pension, cycle to work, death in service, attendance bonus & more. Contact Details: For inquiries or to apply, please contact Jacob on 0161 4166249 or JBRP1_UKTJ

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description As a Quality Manager you will be responsible for managing the Compliance and H&S department and ensuring the overall GDP compliance of the site. You will have a key responsibility in maintaining and developing all aspects of compliance management and Health & Safety profile of the site. Carry out all duties in such a way as to ensure that the wholesale distributor can demonstrate compliance with EU Guidelines on Good Distribution Practice of Medicinal Products for Human Use (2013/C 343/01) and all relevant legislations (COMAH, EU Medical Devices Directive 93 / 42 / EEC etc.) • Named as the primary Responsible Person on the WDA(H) and Controlled Drug licence, • Maintain and continually improve the company's Quality Management System in compliance with current MHRA GDP guidelines, applicable certifications and group policies and procedures., • Responsible for the generation, revision, approval of procedures and other GDP documents, • Responsible for creation of annual audit programme, performance of RP audits and management of self-inspections., • Ensure that any subcontracted activities which may impact on GDP are approved, • Act as the lead contact for MHRA, client and corporate audits, • Responsible for creation and review of Technical Agreements, • CAPA and NCR management. Responsible for management of the investigation and resolution of operational discrepancies and customer complaints having final approval of outcome., • Review and approve validation protocols and ensure that all systems are validated, • Decide on the final disposition of returned, rejected or falsified products, • Coordinate and promptly perform any product recall operations, • Management of risk assessment programme and ensure that the mitigation strategies are defined and implemented, • Responsible for change management. Ensure that change control process in place for documentation, processes and systems, • Oversee sampling and quality assurance release of products, • Ensure that initial and continuous training programmes are implemented and maintained, • Review and sign off temperature records and handle all temperature excursions. Ensure timely notification to the relevant party for all relevant product temperature excursions, • Host Quality Management Review meetings, collate monthly Quality stats and produce compliance reports., • Manage team of 3 (Compliance and H&S Manager and 2 QA Specialists)Qualifications, • You will ideally have a professional background and previous experience (minimum 3-5 years) as an RP in the medical/pharmaceutical industry with key accountabilities to self-manage all requirement of an RP, • Quality Manager experience, • Knowledge and experience of applying GDP guidelines and H&S, • Experience in examining and reengineering procedures and developing and implementing new strategies and procedures, • Effective time management, • Strong attention to detail, • Strong interpersonal and communication skills, • Confidence and assertiveness, • Excellent IT skills (including Microsoft Office packages), • Dynamic and self-motivated, keen to achieve excellence within the businessAdditional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave – 25 days plus the normal 8 bank holidays., • Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme., • Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa., • Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5% employee and 8% employer., • Life Assurance - 4 x your annual salary., • Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year., • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses., • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards., • Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam JBRP1_UKTJ

Field Sales Executive - Area Sales Manager (Financial Solutions) cCompetitive base + Benefits Base + OTE (80-100k) + Car Allowance Remote - North ABJ7402a As an experienced ambitious Area Sales Manager, you would be joining a national sales team with unparalleled growth within a leading financial services organisation that empowers British business. As a B2B Area Sales Manager you will be responsible for identifying and engaging with key industrial business partners to offer finance solutions, maximise sales, and increase business development for future business growth of the company. As area sales manager with a background in financial solutions expertise OR industry knowledge of the industrial sector, you would liaise with key stakeholders (procurement/ engineering managers, finance directors, ‘decision makers') to provide flexible uniquely tailored funding solutions to support and target SME /businesses across the UK for their purchase of e.g. industrial vehicles / haulage (vans/ trailers/ lorries etc) / plant machinery / manufacturing equipment etc. Home-based (remote) – Own vehicle required. What can we offer you? • Uncapped commission structure with OTE 80-120k 1st year., • Commission paid on every 'deal', • Supportive team structure., • Thorough training in HO to start the role quickly and informatively., • Remote working environment., • Superb benefits + car allowance + mileage (not car). Key Responsibilities ·Cold calling and generating new business from scratch for new customer engagement within the UK, targeting accounts and representing the company to increase current UK sales. ·Prepare, maintain and develop the Key Account Financial Plans to customers offering financial solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. ·Liaise with key contacts /customers about medium and long-term sales forecasting. ·Updating the sales CRM systems with logging call activity – key to organisation and follow-ups. ·Management of customer complaints in close liaison with teams, ensuring effective and proactive communication and resolution. ·Management of various customer projects both with the customer and internally within the company. ·Develop positive, proactive relationships across internal departments and with external stakeholders. ·Ensure that all company governance and compliance requirements are adhered to. Qualifications / Experience ·Experience of working in a commercial B2B environment. ·Solid experience in ‘industrial sales' / business development ORfinancial services experience ·Evidence of new sales and business development with demonstrated success in achieving sales targets. ·Desirable- Experience of offering finance solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease.Full training given. ·Evidence of cold calling and travelling to customer sites. (Autonomy /freedom with your own customer base). ·Maintain a strong relationship within internal and external stakeholders. ·High levels commercial acumen with strong interpersonal skills ·Self-motivated, proactive & enthusiastic individual. ·Excellent communication and influencing skills, able to understand technical information and promote company financial solutions and products. ·Effectively manage and maintain peer and business relationships with a high degree of integrity and trust. Salary Base + uncapped commission (Base / OTE 80-100k) |Pension- EC – 10%: Private Medical Insurance; Life Assurance etc. Social events. Remote working. To Apply: Please contact Alison Basson, job ref ABJ7402 on 07814547440 or preferably apply to JBRP1_UKTJ

Field Service Engineer - North West / Remote with travel - Competitive Salary + car or allowance + benefits Dahlia Recruitment - Life Sciences are working in partnership with a Global Healthcare company to recruit for an experienced Field Service Engineer as the enter an exciting and challenging growth period. Having established the EMEA structure to coordinate activity across North West UK, the UK, France, DACH, the Nordics and the Rest of EMEA (inc. UAE and wider Middle East) they are now further growing the team. This role will require a weekly on site day at Head Office in Manchester so ideally you will live within 1 hours commuting distance. You must have a full clean driving license and be willing to travel. Due to continuing growth and increasing demands within the UK market we looking to recruit a field service engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support in a customer-focused, efficient and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations. Ensure all Technical Service Support activities support and strengthen the strategic and commercial growth objectives of the organisation. Meet the key performance indicators as set by the EMEA Service Manager to determine and improve the effectiveness of all technical service support activities. Manage the end-to-end complaint handling documentation, service records, & reports. Analyse causes of complaints upon receipt of returned devices. Oversee the repair & test returned medical devices distribution network. Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking. Provide level II/III troubleshooting & customer support as needed. Update Device History Records in document control system when required. Maintain inventory status of devices & spare service parts in MRP / ERP systems. Resolve customer (direct & indirect) technical complaints and respond to complex customer technical inquiries Service as a profitable part of our three commercial pillars (Capital, Consumable, Service) Prepare and oversee the preparation of reports and or statistics related to the technical service support function for the Corporate and Local SLT as required Develop technical service support representatives Manage and appraise the performance of associated technical service support personnel in line with commercial/sales leads in EMEA market as required Foster an environment of teamwork, continuous improvement, and ensure a responsibility to provide world class external and internal customer service. Ensure a high level of productivity, training, development, motivation, and commitment within the team. Deploy customer technical support service activities into Customer Support Database and document customer complaints for EMEA service team Facilitate service provisions for timely dispatch of repaired devices, faulty devices and loaner devices. Assist in Customer Relationship Management by providing timely and accurate customer technical support and service information. Link with Distributor and Direct network for service training and activation Provide back-up support for service support activities in field where necessary Support the data/IT elements of devices insuring successful roll out and installations General administrative support as required to ensure smooth operations including responsibility for own diary and customer call slots. Any other duties as deemed necessary to support the EMEA Service Manager and wider team as needed. SKILLS, KNOWLEDGE AND EXPERIENCE: Experience of working in Endoscopy is highly desirable Strong information processing skills Experience with document management systems (e.g. D365 or similar) is highly desirable Previous experience in a similar Service environment (desired experience 5+ years) Strong project management and organisational skills – multi-tasking with fluid and challenging deadlines will be part of the day-to-day growth of the business. Experience in recording and documenting service (inc. complaint-handling process) in line with regulatory requirements (ISO13485). Technical ability and understanding of electromechanical devices to allow over the phone troubleshooting. Technical Service management and complaints-handling experience. High level of computer skills, particularly in MS Office suite, and a good ability to learn new systems. Strong commercial awareness in order to identify new business opportunities PERSONAL ATTRIBUTES: Ability to build rapport with a broad range of people. Excellent communications skills with a focus on customer-centric delivery (for both internal and external “customers” to the business). Collaborative and supportive approach with excellent interpersonal skills. Highly motivated and energetic problem-solver. As a fast-growing organisation having a flexible and agile approach, and a “can do” attitude is a must. Openness and adaptation to change. Desire to learn and develop. Strong commitment to quality. Willingness to take ownership and control of this role to drive positive outcomes. Attention to detail and the capability to analyse data and make sound conclusions QUALIFICATIONS Educated to degree-level standard essential with strong written and verbal skills Automated endoscope reprocessors – quarterly testing (WTM2) & Automated endoscope reprocessors – annual testing (WTM3) or Automated endoscope reprocessors – periodic testing (WTM5) validation qualification is highly desirable Highly competent/experienced user of MS Office packages. TPBN1_UKTJ

Vehicle Rental Manager - Volkswagen Van Centre Manchester Competitive salary of £35,000 - £40,000, depending on experience, plus bonus Create experiences you can be proud of. As a Van Centre Rental Manager , you will be responsible for the day-to-day operation and growth of the Volkswagen Van Rental business. You will ensure the fleet is managed efficiently, maximise vehicle utilisation and profitability, deliver exceptional customer service, and develop strong relationships with local businesses and retail customers. Working closely with the sales, service and fleet teams, you will drive rental performance while ensuring all vehicles are maintained to Volkswagen standards and compliant with company and legal requirements. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options – just ask What you'll do day to day Manage the day-to-day operation of the Van Rental department, ensuring a smooth and efficient customer experience. Maximise fleet utilisation and vehicle availability through effective booking and resource management. Oversee all vehicle handovers, returns, inspections, preparation, and rental documentation to ensure compliance and accuracy. Manage the rental fleet lifecycle, ensuring vehicles are maintained, roadworthy, compliant, and available for hire. Work closely with the workshop team to minimise vehicle downtime and effectively manage vehicle damage and repair processes. Develop new business opportunities and build strong relationships with retail, SME, corporate, and key account customers. Drive rental revenue and profitability by achieving department targets, managing pricing strategies, and promoting rental services. Deliver exceptional customer service, resolving queries and complaints promptly while maintaining high levels of customer satisfaction and loyalty. Monitor departmental performance, maintain accurate records, and ensure compliance with all company policies, legal requirements, and health and safety standards. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Minimum 3 years' experience within van rental, fleet management, commercial vehicles, or the wider automotive industry. Proven experience managing fleet operations, maximising vehicle utilisation, and driving commercial performance. Strong business development and account management skills, with the ability to build and maintain customer relationships. Excellent customer service, communication, and stakeholder management skills. Good understanding of rental compliance, vehicle legislation, and health & safety requirements. Strong organisational and administrative skills, with the ability to manage multiple priorities in a fast-paced environment. Proficient in Microsoft Office and fleet management systems, with experience monitoring performance and reporting on KPIs. Proactive, commercially driven, and results-focused, with strong problem-solving abilities and attention to detail. Full UK Driving Licence essential; knowledge of Volkswagen Commercial Vehicles would be advantageous. We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each TPBN1_UKTJ

X1 Sales and Lettings - Manchester - Senior Property Manager X1 Sales and Lettings are proud to have a workforce consisting of the best talent in the industry, we are a highly successful Sales, Lettings and Property Management business which has gone from strength to strength over the last 15 years with offices in Liverpool, Leeds, Manchester and Kent. We have an expert qualified team base of over one hundred and fifty team members and a managed portfolio of over 4500 properties across the Northwest and Kent. As well as supporting and coaching you in this Senior Property Management role, we will also sponsor your ARLA qualifications (or consider sponsorship of any other qualifications you feel will help you achieve your best). Our company has rapid plans for continued expansion over the next 5 - 10 years and so this role is not only a fantastic opportunity in itself - but leaves open doors for future progression with opportunity for candidates to grow and develop. Our Values We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility. About the Role We are looking for an experienced, highly organised and proactive Senior Property Manager to join our growing team, reporting into the Property Management - Team Leader. This is an excellent opportunity for someone with strong property management experience who is looking to take the next step in their career. As a Senior Property Manager, you will oversee a portfolio of residential properties, taking ownership of the full post-tenancy process including maintenance management, property turnarounds, check-out inspections and deposit returns. You will play a key role in delivering an exceptional customer experience while ensuring properties are maintained to the highest standards and all processes are completed efficiently and compliantly. This role requires excellent organisation, communication and planning skills, as you will work closely with tenants, landlords, contractors, internal departments and our maintenance team to ensure work is completed within agreed service levels. You will oversee delivery of our annual student summer turnaround programme, coordinating multiple projects simultaneously within strict deadlines. As a senior member of the team, you will lead by example, support continuous improvement of processes and contribute towards maintaining the high standards expected across the business. Key Responsibilities Manage a portfolio of residential properties, ensuring exceptional customer service throughout the tenancy lifecycle. Oversee the efficient resolution of all reactive and planned maintenance issues, ensuring works are completed within agreed service levels. Manage the end-of-tenancy process including property turnarounds, ensuring properties are ready for incoming tenants within required deadlines incl. recording utility meter readings where required. Oversee deposit returns and dispute resolution, ensuring all evidence is prepared accurately and claims are managed in accordance with legislation and company procedures. Coordinate refurbishment works and prepare detailed work specifications where required. Plan, schedule and communicate daily workloads with the internal maintenance team to maximise efficiency. Liaise with external contractors, monitoring performance, quality of work and service delivery. Manage maintenance stock levels, ensuring appropriate materials and parts are available to support operational requirements. Maintain accurate records, file notes and updates across all internal systems. Work closely with Lettings, Block Management and other internal departments to ensure a seamless customer journey. Handle customer complaints professionally, taking ownership through to resolution and identifying opportunities for service improvement. Identify opportunities to improve processes, efficiency and customer satisfaction. Support with departmental administration and any other duties required to meet business needs. About You The successful candidate will already have experience within residential Property Management and be looking for an opportunity to develop into a future leadership role. You will be someone who thrives in a fast-paced environment, enjoys problem solving and takes pride in delivering outstanding customer service. You will be highly organised, process-driven and able to manage multiple priorities whilst maintaining excellent attention to detail. Essential Skills & Experience Previous experience within Property Management. Full UK Driving Licence. Exceptional organisational and time management skills. Excellent written and verbal communication skills. Strong customer service and relationship management skills. Experience managing maintenance issues from instruction through to completion. Experience handling check-outs, deposit returns and tenancy end processes. Ability to prioritise workload and remain calm under pressure. High level of attention to detail. Professional, positive and proactive approach. Strong IT skills and confidence using property management systems. Ability to work independently whilst contributing positively to a wider team. Desirable ARLA qualified or actively working towards ARLA qualification. Experience within student accommodation or high-volume residential portfolios. Previous experience supporting or mentoring colleagues. Department – Property Management Location - Manchester, Media City Contract type - Permanent Hours - favourable working hours of 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday Salary - We offer a competitive salary, 25 days annual leave plus bank holidays and additional paid time off over Christmas. We also give our staff complimentary use of our on site gyms as well as many social events, awards ceremonies and treats throughout the year. TPBN1_UKTJ

Scheduling Manager - EV Chargepoints - Field Service Operations Salary: £34,000 plus bonus, OTE £36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Scheduling and Planning Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a scheduling, planning and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. * Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: £34,000 plus bonus OT £36,000 - £38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred * Successful candidates will be contacted w/c 31st August * Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. TPBN1_UKTJ

Work with us Ready to kick your fast-fit career into high gear? That's what happens when you join us as an Assistant Manager. Right from the off you'll develop your managerial skills so that you're ready to run your own Kwik Fit Centre when the opportunity arises. If you've earned your stripes in the auto servicing trade, joining us as an Assistant Manager will get you the recognition and support you deserve. The Day to Day You'll be involved in running all aspects of Centre business, supporting the Centre Manager and your team so they can be at the top of their game and keep our customers safe on the road. You'll also role model amazing customer service for colleagues as the walking, talking embodiment of our values. What are these values? Don't worry, they're just things you do already if you're the right fit for us. Who we're looking for We want to meet people who are as ambitious about delivering great service as they are about their careers. Maybe you'll have been an Assistant Manager elsewhere, or perhaps you'll be looking to step up. Either way, you'll be used shouldering responsibility and will have worked your way up in auto repair or fast-fit roles where you supported your team delivered amazing customer experiences. As much as we'll support your development, you'll also be proactive in developing management behaviours like accountability, curiosity and understanding—you know, the reasons why you're respected at work. The Perks You'll be in for some of the best benefits in the industry. They include: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestream—access your wages before payday. Eyecare—free examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

One of the highest rated managing agents in Manchester is looking for a customer focused, experienced Block Property Manager to join its team as a Senior Property Manager, looking after buildings and estates in the Manchester area. We're looking for someone with at least four years of experience as a Block Property Manager or already working as a Senior Property Manager. Our aim is to be the best agent, not the biggest, and to keep workloads manageable to ensure that an excellent service can be delivered - unlike our competitors. How are we genuinely different to the rest Firstly, portfolios are typically around 500 - 800 units, compared to 1500 - 2000 elsewhere. Secondly, we aren't owned by a developer or have multiple shareholders to please, allowing service quality to be put first. Thirdly, support is on hand from senior team members at all times, which is so important when legislation and guidance is constantly changing. We only cover the North West, so no travelling to far flung places. You'd be joining a team of 30 at present, which grows regularly and totals 45 across the company. As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include: Oversee the smooth running of the portfolio. Attend and prepare for regular meetings with residents / directors. Conduct routine inspections and schedule maintenance. Chair and minute meetings as appropriate and take actions resulting from these. Budget and financial control - our system is a big help with this. Build and maintain relationships with all stakeholders. Resolving of queries received on the portfolio. Helping to acquire new business (where commission can also be earned). Assisting with complaints handling (thankfully we don't get many at all but can't always please everyone!). We are very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. We excel because our focus is on customer service, so we keep unit numbers per Property Manager lower than any other agent, ensuring each block gets a good level of attention, our staff aren't overworked and reducing complaints. We aren't a national agent and will never be as the service is never close to that of a good, local agent. We're in the process of moving to new offices in Castlefield, having outgrown our current office quicker than expected. Other Ideal Traits Are: Excellent knowledge of financial administration (service charge accounting). Effective numeracy and data entry skills. Experience in handling cladding replacement work / building safety fund applications. Excellent interpersonal skills. Ability to maintain a high level of accuracy. Ability to meet deadlines and grasp the urgency of departmental activities. Experience in managing staff. TPI level 3. Personal Skills / Attributes: Maintaining strict confidentiality. Demonstrate sound work ethics. Flexibility. Be assertive and dynamic. Be deadline driven. Maintaining relationships with all stakeholders. Can work independently. Problem analysis and solving. Professionalism. Full drivers licence and ideally own car. A Little More About Us We have grown considerably in the last five years but have done so carefully, choosing our clients and setting reasonable fees - we don't low ball to win business. We also aren't afraid of offloading impossible clients; we put our own people and their wellbeing first. We are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve our services and the work environment of the team. Working Hours This role is full-time, 9am - 5.30pm, plus occasional late working to attend meetings, where time off in lieu is taken. The position is primarily office based but hybrid home working (1 - 2 days per week) is available. TPBN1_UKTJ

52343 £26-28k Lead Administrator Manchester We're looking for an experienced Lead Administrator to join a growing Occupational Health team in Manchester. This is a great opportunity for someone with strong administration and customer service experience who enjoys taking ownership, supporting a team and ensuring a consistently high standard of service. Working closely with the Occupational Health Manager, you'll help oversee the day-to-day running of the administrative function, making sure client SLAs and KPIs are achieved while supporting the wider team with quality, performance and service delivery. What you'll be doing: Supporting and guiding a team of Occupational Health Administrators Monitoring individual and team KPIs and ensuring SLAs are consistently achieved Holding regular catch-ups, 1-1s and performance reviews with team members Carrying out quality assessments and providing constructive feedback Working closely with the Occupational Health Manager to identify areas for improvement Supporting with client queries, complaints and service issues Liaising with employers, employees and Occupational Health practitioners to ensure a smooth and efficient service What we're looking for You'll ideally have a strong background in administration, customer service or service delivery, with experience taking on additional responsibility within a team. Previous healthcare experience would be beneficial, but strong transferable experience is also valuable. You'll be organised, confident communicating with different stakeholders and comfortable working in a fast-paced environment where meeting deadlines and service levels is important. 52343LS INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The role of Corrugator Manager is as a recognised line manager position within the business. The Corrugator Manager is responsible for overseeing the day-to-day management of their area, resources and team members, with primary responsibilites to oversee and organise the engineering process and ensuring colleagues operate in a safe and timely manner. The corrugator Manager must work closely with engineering department and planning in order to maximize production versus maintenance. Main Duties & Responsibilities The Corrugator Manager is responsible for managing the day-to-day people resource within their area. Key areas of focus will include: Health & Safety Performance Development Reviews (1-2-1’S & PDRs) and Performance Development Plans (PDPs) Training & Development Absence Management (authorised & unauthorised) Investigations Discipline & Grievance Team Briefings/Production Meetings/Tool Box Talks Controls & Targets The Corrugator Manager is responsible for achieving and communicating operational targets within their area of responsibility, both within their own team and across the wider organisation. The Corrugator Manager will be responsible for ensuring their team members understand the measures and how they are performing against them. They will be able to identify possible areas of improvement. Key areas of focus will include: OEE Service Quality Overtime Manning OTIF Down time – planned maintenance Stock Levels Complaints reduction SSOW/SOPs Audits The Corrugator Manager is responsible for managing the activites within their area. Key areas of focus will include: Responsibility for the operational functions of a process area to ensure the output requirements of the business are met. To exceed targets for efficiency, output, quality and waste. To promote and maintain high standards of health, safety and hygiene within their team and the wider business. Achieve required daily output volumes. Ensure all output is manufactured to the required specification, quality and quantity. Co-ordinate the activities of the Team Leaders and develop them to achieve daily output requirements. Ensure all staff are held accountable for their responsibilities. Ensure all operators are fully trained to company standards of competence. Ensure flexibility of skills are available at all times to cover holidays, absence etc. Maintain control and discipline of all staff. Ensure the department operates to the company’s health, safety and hygiene policies and procedures. To undertake risk assessments, safe systems of work, inspections and accident investigations. Work with the Quality function to develop and maintain process control checks for the area. Work with Engineering function to develop planned maintenance routines and daily machine control checks. Work to reduce raw material costs including working with suppliers. Participate in setting goals and standards for the department. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job

Scheduling Manager - EV Chargepoints - Field Service Operations Salary: £34,000 plus bonus, OTE £36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Scheduling and Planning Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a scheduling, planning and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. * Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: £34,000 plus bonus OT £36,000 - £38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred * Successful candidates will be contacted w/c 31st August * Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Regional Manager – Care Homes Location: North West – covering Preston, Blackpool, Huyton, Eccles & Leyland Salary: Circa £70,000 per annum Hours: Full-time, Permanent RGN qualification preferred An exciting opportunity has arisen for an experienced Regional Manager to oversee a portfolio of care homes across the North West. This is a senior operational role requiring a strong leader who can drive quality, compliance, occupancy and commercial performance across multiple services while supporting Home Managers to deliver the highest standards of care. The Role • Provide operational leadership across a portfolio of care homes, • Support, coach and develop Home Managers, • Drive high standards of care, quality and resident experience, • Ensure services remain compliant with CQC requirements, • Monitor performance and implement improvement plans where required, • Oversee budgets, staffing, agency usage and commercial performance, • Support homes to maintain and improve occupancy, • Monitor safeguarding, complaints, audits and clinical governance, • Recruit and retain strong management teams, • Work closely with senior leadership to achieve regional objectives About You • Proven Regional Manager or multi-site management experience within the care sector, • Strong background within nursing and/or residential care homes, • RGN with current NMC registration is highly desirable, • Excellent knowledge of CQC regulations and compliance, • Strong commercial and financial awareness, • Proven ability to improve quality and operational performance, • Confident managing and developing Home Managers, • Excellent communication and leadership skills, • Full UK driving licence with flexibility to travel across the region What’s On Offer? • Salary circa £70,000 per annum, • Senior regional management position, • Established portfolio of care services, • Support from an experienced senior leadership team, • Excellent opportunity for further career development If you are an experienced Regional Manager looking for a new challenge across the North West, or a strong multi-site care professional ready for your next step, apply today for a confidential discussion

Vacancy Specification Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations • Drive KPI performance, consistently meeting challenging operational targets • Oversee the execution and supervision of in-store tasks to meet targets and standards • Recruitment for your team, leading them and fostering their growth and development • Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-performing teams in a fast-paced, lean environment • Proven track record in optimising operational efficiency through strategic time and cost management • Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence • Commitment to delivering exceptional customer service and driving business results • Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits • A market-leading salary package • 25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme • A flexible contract of 40 or 45 hours a week • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

We are recruiting a workshop controller on behalf of our client, a leading commercial vehicle service provider based in Manchester, Greater Manchester. This is an excellent opportunity for an experienced motor trade professional seeking to take on a senior management role within a busy workshop environment. The workshop controller role offers a competitive salary, a structured shift pattern, and excellent career development prospects with a reputable company operating within the commercial vehicle and HGV sector. If you possess strong leadership skills, technical expertise, and previous workshop management experience, this vacancy presents a compelling next step in your career. Benefits: Competitive basic salary between £45,000 and £55,000 per annum Bonus scheme based on workshop performance 4 on, 4 off shift pattern from 6:00am to 6:00pm Opportunity to lead and develop a busy commercial vehicle workshop Company pension scheme with enhanced employer contributions Sick pay scheme Loyalty holiday scheme Personal development and training programmes Death in service benefit for pension scheme members Cycle to Work scheme Enhanced maternity and paternity benefits Career progression within a leading industry sectorDuties of a Workshop Controller: Manage the daily operations and performance of the commercial vehicle workshop Oversee delivery of high-quality workmanship, ensuring minimal rectification and customer complaints Maximise technician productivity and workshop utilisation Monitor labour efficiency and address any under performance Coordinate the handover of complex or contentious jobs with customers Ensure compliance with manufacturer processes, health and safety legislation, MOT regulations, and VOSA standards Maintain a safe and professional working environment Supervise workshop team members, including technicians and support staff Monitor KPIs and ensure departmental targets are achieved Assist with the planning and allocation of workloads Support continuous improvement and ensure adherence to industry best practicesRequirements of a Workshop Controller: Proven experience as a workshop controller, workshop supervisor, or workshop manager within the commercial vehicle or heavy vehicle sector Knowledge of VOSA requirements and MOT testing procedures Understanding of Operators' Licence legislation and compliance standards Relevant technical qualifications such as City & Guilds or NVQ Level 3 in Motor Vehicle Technology or Heavy Vehicle Maintenance Strong leadership and organisational skills Excellent communication abilities, both written and verbal Ability to work effectively under pressure and make confident decisions Good IT skills, including familiarity with Microsoft Office Prior management experience within a busy workshop environment is essentialIf you are an experienced workshop controller, workshop supervisor, or senior technician seeking your next career challenge, we invite you to apply for this position today. Contact Sam Tinkler, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: £34,000 plus bonus, OTE £36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. * Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: £34,000 plus bonus OT £36,000 - £38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred * Successful candidates will be contacted w/c 31st August * Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Scheduling Manager - EV Chargepoints - Field Service Operations Salary: £34,000 plus bonus, OTE £36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Scheduling and Planning Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a scheduling, planning and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. * Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: £34,000 plus bonus OT £36,000 - £38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred * Successful candidates will be contacted w/c 31st August * Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Advert X1 Sales and Lettings - Manchester - Senior Account Manager X1 Sales and Lettings are looking for an articulate, experienced and accomplished Senior Account Manager to oversee a student landlord portfolio in our vibrant and friendly Manchester branch. X1 Sales and Lettings are proud to have a workforce consisting of the best talent in the industry, we are a rapidly expanding Sales, Lettings and Property Management business which has gone from strength to strength over the last 14 years with offices in Liverpool, Leeds, Manchester and Kent. We have an expert qualified team base of over one hundred and forty team members and a managed portfolio of over 4500 properties across the Northwest and Kent. As well as supporting and coaching you in this incredible senior role, we will also sponsor your ARLA qualifications (or consider sponsorship of any other qualifications you feel will help you achieve your best). The working environment is completely unique to the property sector and you will experience a different way of working in a busy, friendly and fast paced environment which we believe enables us to give our clients the greatest service available in the market. Our company has rapid plans for expansion over the next 5 - 10 years and so this role is not only a fantastic opportunity in itself - but leaves open doors for future progression with opportunity for candidates to grow their portfolio size and develop their CV beyond what is often possible at other agencies. Our Values We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility. Awards and Accolades We’re passionate about what we do, and we’re honored by the recognition we’ve received along the way. As a leading agency, we’re committed to upholding the highest standards in the property sector, with our achievements reflecting our dedication and expertise. As we continue to grow, we remain focused on delivering excellence and recruiting top talent to join our journey. In 2024, X1 received prestigious recognition at the UK Property Awards, being named both the Best Lettings Agency for the fourth consecutive year and Best Estate Agency in Manchester. In 2023, The Negotiator Awards, a renowned name in the industry, awarded X1 Sales & Lettings the Gold status for Regional Agency of the Year in the North West. The Role As a Senior Account Manager on our student portfolio, you will oversee operations of Landlord investments ensuring these are managed effectively and maximising value for both the client and company. Your organisational abilities and strong communication skills both internally and externally will contribute to the overall success of your client investments, and market reputation of X1 brand. You will be a positive representative of the company and carry a polite and professional approach in all communication. You will have a strong business acumen, have a proactive approach and excellent attention to detail. You will work alongside a team of other Senior Account Managers who will support you and share the same goal. Some of the role responsibilities are as below: • Ensure landlords receive impeccable customer service and contribute towards positive brand reputation • Proactively working with Landlords to understand investment portfolios and generate new business opportunities • Co-ordinate with internal teams regarding all aspects of Landlords properties performance • Review the financial performance of your sites monthly • Communicating with Landlords regarding all aspects of their properties and performance in line with SLAs • Property visit for voids to gather appropriate landlord and property management feedback and co-ordinate with team on marketing and dressing • Responsible for ensuring all notes added to internal system(s) following any Landlord comms • Appropriately authorising maintenance charges in line with SLAs • Responsible for ensuring high value works are completed to a satisfactory level • Responsible for all fees charged to landlords • Ensuring the portfolio is bringing in all avenues of revenue • Conduct property viewings with Landlords and Investors • Become expert in market and local competitors to appropriately advice landlords • Ensuring annual rent reviews in line with market rate • Submitting weekly stats to senior leadership team • Complaints handling • Responsible for ensuring all properties and Landlords are compliant About You Strong business acumen Property experience - ideally ARLA qualified or willing to work towards Extremely strong communication and customer service skills Ability to build relationships and rapport with all clients and customers Professional, positive and enthusiastic approach Excellent phone etiquette Works confidently in a fast-paced environment Passionate about delivering exceptional standards Well presented Excellent organisational skills Proficient technically If you are an ambitious, organised, engaging property professional then we would love to hear from you and have you join us on our journey. Department – Lettings Location - Manchester Contract type - Permanent Hours - favourable working hours of 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday Salary - We offer a competitive salary, 25 days annual leave plus bank holidays and additional paid time off over Christmas. We also give our staff complimentary use of our on site gyms as well as many social events, awards ceremonies and treats throughout the year. Closing date for applications 29th October, 2026 REF-(phone number removed)

Our client is an established consumer-products business supplying household and related products to major UK and international retailers. As part of their continued growth, they are investing in our direct-to-consumer and online marketplace channels. They are seeking an experienced, commercially minded E-commerce & Marketplace Manager to take ownership of their online trading activity and help accelerate profitable growth. The Role Manage day-to-day trading, product content, promotions and merchandising across the website and Shopify store. Create and optimise product pages, collections, navigation, bundles and landing pages. Coordinate product launches, pricing, stock visibility and promotional activity with internal teams. Monitor website performance and resolve integration, product-feed and content issues. Identify opportunities to improve traffic quality, conversion, average order value and customer retention. Manage Amazon Seller Central and any ongoing Vendor Central activity. Create and optimise listings, variations, keywords, attributes, imagery and A+ Content. Plan, manage and optimise Amazon PPC campaigns. Monitor account health, catalogue issues, customer feedback and marketplace compliance. Manage promotions, pricing and stock availability while protecting margins and maintaining consistent brand presentation. Research and assess additional marketplace opportunities where commercially appropriate. Research keywords, competitor activity, customer search behaviour and marketplace trends. Improve product titles, bullet points, descriptions, search terms and metadata. Establish and maintain consistent product-content standards across all channels. Optimise product content to improve search visibility, engagement and conversion. Collaborate with design and product teams to develop effective imagery, video and enhanced content. Set up, manage and develop TikTok Shop. Manage product catalogues, integrations, promotions, pricing and shop health. Develop affiliate and creator activity, including outreach, product seeding, commission structures and performance tracking. Support campaigns, product launches and live-selling activity. Monitor GMV, conversion, returns, affiliate contribution and profitability. Occasional TikTok Live presenting would be desirable but is not essential. Coordinate light customer-service support for website and marketplace orders. Ensure customer questions, complaints, returns and reviews are handled accurately and promptly. Monitor customer response times, review trends, return rates and issue resolution. Identify recurring issues and recommend improvements to products, listings and operational processes. Work with internal teams to ensure product content, inventory information and product claims remain accurate. Maintain clear operating processes and documentation for each sales channel. Commercial Reporting & Performance Produce concise weekly and monthly reports covering sales, margin, traffic, conversion, advertising and overall channel performance. Prepare forecasts, explain variances and recommend practical actions. Manage channel and advertising budgets with a focus on profitable growth. Monitor competitor pricing, rankings, promotions and product launches. Track TikTok Shop GMV, conversion, affiliate contribution, campaign effectiveness and customer feedback. Present clear, commercially focused recommendations to senior management. Requirements: At least 3 years’ hands-on experience in e-commerce, marketplace management or digital trading. Strong practical experience using Shopify or a similar e-commerce platform. Hands-on experience with Amazon Seller Central, including catalogue management, account health and operational requirements. Proven experience improving product listings through keyword research, marketplace SEO and conversion-focused content. Experience managing Amazon PPC or comparable performance-marketing campaigns. A strong commercial understanding of revenue, margin, conversion, ROAS and ACOS. Strong analytical and spreadsheet skills, with the ability to turn data into practical trading decisions. Excellent attention to detail and the ability to manage multiple priorities effectively. Experience setting up or growing TikTok Shop. Experience with TikTok affiliates, creators, campaigns or livestream commerce. Knowledge of Amazon Vendor Central, Brand Registry, A+ Content or FBA. Familiarity with marketplace feeds, integrations, Shopify apps, Google Analytics, Google Merchant Centre, email marketing or paid social. Experience within FMCG, household products, home fragrance, beauty or similar consumer categories. Confidence presenting products on camera would be advantageous. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

This is an exciting opportunity for a Complaints Manager to oversee and enhance the complaints-handling process in a customer-focused environment. The role requires a strong understanding of financial services or regulated industries and a commitment to delivering excellent service to customers. Client Details The employer is a well-established organisation within the financial services industry. They pride themselves on providing exceptional customer service and fostering a professional and inclusive workplace in Manchester. Description Manage the end-to-end complaints process, ensuring timely and effective resolution. Maintain compliance with relevant financial services regulations and standards. Analyse complaint trends to identify areas for improvement and implement solutions. Collaborate with internal teams to ensure consistent responses and outcomes. Prepare detailed reports on complaints performance for senior management. Provide training and guidance to staff on complaints-handling procedures. Act as the main point of contact for escalated complaints and complex cases. Ensure a customer-centric approach is maintained throughout the complaints process.Profile A successful Complaints Manager should have: Experience in complaints management within the financial services industry. A thorough understanding of relevant regulations and compliance requirements. Strong analytical skills to identify trends and propose improvements. Excellent communication skills, both written and verbal. The ability to manage and resolve complex complaints effectively. A proactive approach to problem-solving and process enhancement.Job Offer A competitive salary paying £40,000. A permanent position based in Manchester. Opportunities for professional growth within the financial services industry. A supportive and inclusive company culture. Comprehensive training to support your success in the role.If you are passionate about delivering exceptional customer service and have the expertise to excel as a Complaints Manager, we encourage you to apply today

Your new company A well-established and customer-focused organisation is seeking a Customer Experience & Complaints Manager to join its customer service function. Operating within a fast-paced environment, the business prides itself on delivering high levels of service and continually improving the customer journey.This is an opportunity to play a key role in ensuring customer concerns are handled professionally, thoroughly and fairly, while driving improvements that enhance the overall customer experience. Your new role You will take ownership of the complaints and escalation process from investigation through to resolution. While this is not a people management role, you will act as a deputy for the Customer Service Manager when required and provide support across the wider function. Managing complex customer complaints and escalations in line with agreed service levels Leading detailed investigations, gathering evidence and establishing clear timelines of events Liaising with multiple departments, including Legal, Finance and Customer Service teams, to obtain information and support investigations Producing clear, accurate and professional written responses to customers Taking ownership of the complaints process and identifying opportunities for continuous improvement Supporting the Customer Service Manager during periods of absence Managing and reporting on Net Promoter Score (NPS) feedback and customer satisfaction data Creating presentations and reporting packs for monthly leadership and director meetings Ensuring all complaints are handled fairly, consistently and within regulatory or internal guidelines Building positive relationships with customers while managing sensitive conversations professionallyWhat you'll need to succeed You'll have previous experience in a customer service, complaints, customer experience or service management environment. You will be confident handling complex situations, investigating issues thoroughly and communicating effectively with stakeholders at all levels. You'll also have: Experience dealing with escalated customer complaints and resolutions Strong analytical and problem-solving skills, with the ability to investigate complex issues and identify root causes Confidence engaging with senior stakeholders and cross-functional teams The ability to gather, assess and present information clearly and accurately Experience creating reports, presentations and customer insight data A proactive approach with a desire to improve processes and drive positive change Excellent organisational skills and attention to detail Strong written and verbal communication skills The credibility and confidence to deputise for a manager when required A customer-centric approach with the ability to balance empathy and commercial awarenessWhat you'll get in return Competitive salary of £33,500 and benefits package Opportunity to take ownership of an important business process Exposure to senior stakeholders and leadership teams A varied role combining customer service, investigation, reporting and process improvement Supportive and collaborative working environment Career development opportunities within a growing organisation The chance to make a tangible impact on customer experience and service delivery This role would suit an intelligent, confident and commercially minded customer service professional who enjoys solving problems, managing complex investigations and driving continuous improvement while delivering an excellent customer experience.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Multi Skilled QA Technician Location: Middleton Pay Rate: £15.57 per hour Contract: Temporary ongoing contract Shift Pattern: 4 on / 4 off rota (2 days, 2 nights) Multi Skilled QA Technician Job Purpose To support day-to-day quality assurance activities on site, ensuring products meet quality, safety and compliance standards (including BRC), while supporting production and continuous improvement. Multi Skilled QA Technician Key Activities Contribute to site CI projects to improve the overall quality of raw materials and finished products, environmental impact and/or productivity. Provide flexible QA/Analytical support to blending, blowmould and filling processes to assist and ensure conformance in each of the departments in relation to quality-related issues. Generate/collate data and evaluate quality failures in materials or intermediate/finished goods attributes to drive cost reduction, performance improvement and reduce waste. Where agreed with the Quality Manager, undertake project work related to the prevention of customer complaints and major rework. Support incident investigations that identify root causes of major non-conformances, working with Filling, Blowmoulding and Logistics personnel to conduct effective investigations. Be conversant in packaging production processes and associated quality procedures to support production and facilitate solutions to quality-related issues. Audit/contact suppliers as and when required, ensuring all processes and procedures in place are suitable for RMB requirements. Communicate all non-conforming raw material information quickly and ensure, as far as possible, that suppliers introduce their own preventative actions. Support investigations into consumer/customer complaints. Communicate fully with other team members between shifts to ensure efficient solutions to problems and completion of common goals. Provide support for first production batches to ensure that they are correctly set and that quality is acceptable to the customer. When needed, undertake QC testing following the Quality Procedures/Instructions for all liquid samples. Produce Management Information as required. Ensure changes to work procedures are communicated to relevant departments. Audit procedures to confirm compliance. Raise Health & Safety standards by performing planned inspections, risk assessments and accident investigations. Multi Skilled QA Technician Skills & Experience Required A HSE qualification or demonstrable experience working within a safety/environmental role. Appreciation of quality assurance systems including: ISO 9001:2(Apply online only) SGS Laboratory Accreditation SGS Supplier Accreditation Understanding of Weights and Measures legislation and European Standards. QA/QC/EHS experience in an FMCG environment. Understanding of key packaging materials (blowmoulded bottles, labels, outer cases, closures). Experience in Continuous Improvement Projects. Qualified in a Technical/Quality subject, preferably to ‘A’ Level standard/equivalent or above. Computer literate (Excel, Word, Email). Experience of internal auditing. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Registered Manager - Children's Residential Home Location: East Lancashire / Greater Manchester Full-Time, Permanent Salary: Up to £75,000 per annum (Dual Home Registration) Including Discretionary Bonus of up to £10,000 per year Lead a Home Where Children Can Thrive We are seeking an experienced and passionate Registered Manager to lead a high-quality Children's Residential Home, providing outstanding care and positive outcomes for children and young people. This is an exciting opportunity for a strong and compassionate leader who is committed to delivering therapeutic, child-centred care and creating an environment where young people feel safe, valued, nurtured, and empowered to achieve their full potential. As Registered Manager, you will be responsible for the overall leadership, development, and performance of the home, ensuring compliance with Children's Homes Regulations, delivering exceptional standards of care, and driving continuous improvement. The Role You will provide strong, visible leadership to the team, embedding a culture of warmth, accountability, and high standards of practice. Working closely with children, families, local authorities, and external professionals, you will ensure the home consistently delivers excellent outcomes and remains fully compliant with regulatory requirements. Key Responsibilities Leadership & Management Lead and inspire a high-performing residential care team. Promote a positive, child-focused and therapeutic culture throughout the home. Manage staff performance through supervision, appraisals, coaching, and development. Ensure effective rota management and safe staffing levels. Lead by example, modelling professional and therapeutic practice. Drive continuous improvement across all aspects of service delivery. Safeguarding & Child Protection Act as the Designated Safeguarding Lead for the home. Ensure safeguarding policies and procedures are implemented effectively. Promote a strong safeguarding culture where children's welfare is always paramount. Oversee the management of incidents, complaints, and safeguarding concerns. Ensure all staff are trained and confident in safeguarding responsibilities. Care Planning & Positive Outcomes Ensure care plans are child-centred and reflect each young person's needs, wishes, and aspirations. Monitor progress and outcomes in education, health, emotional wellbeing, social development, and independence. Ensure records, reports, audits, and documentation are completed to a high standard. Promote meaningful participation and ensure young people have a voice in decisions affecting their lives. Ofsted & Regulatory Compliance Maintain compliance with Children's Homes Regulations 2015 and Quality Standards. Ensure the home remains inspection-ready at all times. Lead Ofsted inspections and implement recommendations effectively. Oversee Regulation 44 visits, internal audits, and quality assurance processes. Develop and implement improvement plans where required. Partnership Working Build positive relationships with local authorities, social workers, families, commissioners, and partner agencies. Act as the primary point of contact for stakeholders and external professionals. Represent the organisation professionally and positively at all times. Health & Safety Ensure the home provides a safe, welcoming, and nurturing environment. Maintain robust health and safety standards. Ensure risk assessments are completed and reviewed regularly. Create a homely atmosphere where children feel a genuine sense of belonging. About You We're looking for an experienced residential childcare leader who is passionate about making a lasting difference to the lives of children and young people. Essential Requirements ✅ Significant experience within Children's Residential CareLevel 5 Diploma in Leadership and Management for ✅Residential Childcare (or willingness to work towards). ✅ Experience in a management role within a regulated setting ✅ Strong knowledge of Children's Homes Regulations 2015 and Quality Standards ✅ Thorough understanding of safeguarding and child protection ✅ Proven ability to lead, motivate, and develop teams ✅ Excellent organisational, leadership, and communication skills ✅ A therapeutic, trauma-informed, and child-centred approach ✅ Full UK Driving Licence Desirable Previous experience leading an Ofsted-registered home. Experience of audits, quality assurance, and service development. Track record of achieving Good or Outstanding Ofsted outcomes. What's on Offer? ⭐ Salary up to £75,000 per annum ⭐ Discretionary annual bonus of up to £10,000 ⭐ Opportunity to lead and shape an established residential service ⭐ Ongoing professional development and leadership training ⭐ Supportive senior management team ⭐ Career progression opportunities within a growing organisation ⭐ The chance to make a genuine impact on the lives of children and young people Safeguarding Commitment We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory references, an Enhanced DBS check, and safer recruitment processes. Apply Today If you're an ambitious and dedicated Registered Manager looking for your next challenge and want to lead a service focused on achieving exceptional outcomes for children and young people, we'd love to hear from you. Apply now and be part of a team committed to transforming young lives through outstanding residential care. Please note, SaferHandSolutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies

The Job: A leading environmental consulancy are looking for a commercially focused Project Manager. The successful candidate will have many opportunities to develop their skills by cross training and gaining further external qualifications. Key Responsibilities: Day to day project management and running of all projects/staff in conjunction with senior consultants Carry out some asbestos related billable tasks to include surveying and air monitoring. Support the Business Development Team with costing works. Ensuring profit and other KPIs on projects are met. Day to day liaison of key clients and dealing with queries and complaints Responsible for technical reviews and delivery of reports to clients Mentoring of staff/staff appraisals. Staff technical queries The skills/experience you will need are: P402, P403 & P404 qualified essential Previous project management experience Previously worked for consultancies and used to working with multiple clients across a variety of industries Commercially focused with proven leadership skills Excellent communication skills with a flexible approach Used to working to strict deadlines within contractual guidelines

Solar Coordination Manager – Overview We are working with a rapidly growing Renewable Energy company who are looking for a Solar Operations Manager to join the business in the Manchester area. Since incorporating in 2020, they have quickly expanded nationwide, with 2 offices, a dedicated Sub Contactor network and are currently achieving 150+ Installations per month. The company have gone from strength-to-strength year on year. They started as a regional based company, initially working in the Southeast but through various contract acquisitions, they have now expanded to national coverage. They currently install Solar & Battery systems for both their own private clients, as well as acting as preferred partner to two of the ‘Big 6’ utility companies in the UK. There is a growing need for more technical and compliance based support within the business. Whether that’s dealing with MCS audits, maintaining accreditations or just giving day to day technical support to their teams in the field. You will also be responsible for day-to-day operations within the Solar division, including management of their Subcontractor network, diary management, scheduling, improving FTTR, dealing with customers and resolving any issues and complaints and much more. They are very thorough in their approach to installations, with technical surveyors compiling thorough site surveys, reliable scaffold providers and all materials delivered to site. They also only utilise teams which are proven and trusted and as such it is rare that an installation doesn’t go ahead. However, on the occasion that it doesn’t, it will be part of your role to work out why and rectify quickly and efficiently. As the company continues to grow and expand, there will be opportunities to grow and progress with the company as well. Solar Coordination Manager – Requirements Proven experience at Management level within the Solar industry Experience managing a sub-contractor network Experience with CRM scheduling Ability to deal with customers and complaint resolutions Solar Coordination Manager – Salary & Remuneration Salary of £50,000 - £60,000 Company Car Bonus Scheme Laptop, Phone Company Pension 28 Days Holiday Sick Pay Employee Discounts Cycle to Work Scheme Company Events