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About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities • Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service., • Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards., • Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Train new employees on company policies, procedures, and best practices in food preparation and customer service., • Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation., • Collaborate with other managers to implement strategies for improving service quality and operational efficiency., • Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills • Proven leadership abilities with experience in team management within the restaurant industry., • Strong knowledge of culinary practices, food safety standards, and food preparation techniques., • Excellent supervisory skills with the ability to motivate and guide staff effectively., • skills is an advantage, enhancing the overall guest experience., • Exceptional communication skills, both verbal and written, to interact effectively with team members and customers., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent Pay: £12.50-£18.00 per hour Expected hours: No less than 35 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025

Overview We are seeking a professional and service-driven Room Service Waiter/Waitress to join our busy Food & Beverage team. This is a guest-facing role where attention to detail, discretion, and efficiency are key. You will provide a seamless in-room dining experience, from taking orders through to delivering food and beverages, ensuring that every guest enjoys five-star service in the comfort of their room. Key Responsibilities • Deliver an exceptional in-room dining service with warmth, efficiency, and professionalism., • Take guest food and beverage orders accurately and confidently via phone or in person., • Set trays and trolleys to the hotel’s presentation standards, ensuring food and drinks are delivered promptly and with elegance., • Provide knowledgeable recommendations on menu items, including dietary options., • Anticipate guest needs and respond quickly to requests, maintaining a discreet and professional manner., • Liaise closely with the kitchen and F&B teams to ensure smooth and efficient service., • Clear trays and trolleys from guest rooms and corridors promptly, ensuring cleanliness at all times., • Ensure all guest amenities are deliveries as required., • Handle guest concerns or complaints professionally, ensuring swift resolution., • Adhere to health, safety, and hygiene standards, as well as all departmental SOPs. Skills & Experience Required • Previous experience in Food & Beverage, ideally within a hotel environment., • A genuine passion for hospitality and guest service., • Excellent communication and interpersonal skills., • Strong attention to detail with a focus on presentation and standards., • Ability to manage multiple tasks and deliver under pressure in a fast-paced environment., • A positive, proactive, and team-focused attitude., • Flexibility to work shifts, including early mornings, late evenings, weekends, and bank holidays. What We Offer • Competitive hourly pay (£12.21 ph.) plus service charge opportunities., • Meals on duty and uniform provided., • Colleague discounts across the hotel and wider IHG group., • Great opportunities for training, development, and career progression., • Be part of a professional and supportive Food & Beverage team in a central London hotel.

We are looking for a dedicated and experienced Assistant Restaurant Manager to join our new restaurant Osteria Romana at Knightsbridge. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Monitor inventory levels and order supplies., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Address and resolve any operational issues., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. Requirements • Proven experience as an Assistant Restaurant Manager or similar role., • Strong leadership and management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment., • Knowledge of food safety and sanitation regulations., • Customer service-oriented with a positive attitude., • Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.

We are looking for an experienced and enthusiastic Bar Manager to oversee the smooth operation of a busy, independant, family run pub. 40-43 hours a week. Must have a passion for the industry and good experience of social media. Responsibilities• OVERSEEING A BAR STAFF OF 7 · Weekly rotas · Managing staff on duty · Hiring and training of all new bar staff · Training of ales and all new products · Dealing with any arising staff issues, timekeeping, misconduct ENSURING THE SMOOTH OPERATION OF DAY TO DAY RUNNING OF THE BAR. · Daily cash up · Maintaining and organising of bar storage areas · Overseeing cleaning rotas · Cellar management – maintaining ales, updating the board, line cleaning and trouble shooting · Till programming · Liaising with kitchen · Customer service – making all customers welcome and dealing with any complaints/issues SOCIAL MEDIA Daily posts for food and drink Weekly posts - promoting events CO-ORDINATING FESTIVALS/EVENTS/PRIVATE HIRE · Dealing with client bookings and personalising customers requests · Organising menus and packages for private parties · Dealing with breweries for annual beer festival · Co-ordinating drink led events

Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

The Counter Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

We are seeking an experienced and passionate Head Barista to lead our coffee team and ensure the highest quality in beverage preparation, customer service, and café operations. The ideal candidate will have a deep understanding of coffee, a commitment to excellence, and strong leadership skills to train, motivate, and manage a team of baristas in a fast-paced environment. Key Responsibilities: • Prepare high-quality coffee and espresso-based drinks consistently according to recipes and standards., • Lead, train, and mentor a team of baristas to deliver exceptional customer service., • Maintain coffee equipment and ensure it is clean, functional, and properly calibrated., • Monitor inventory levels and place orders for coffee, milk, syrups, and other supplies., • Ensure the café environment is clean, organized, and compliant with health and safety regulations., • Collaborate with management on menu development, seasonal drinks, and promotions., • Manage opening and closing duties, cash handling, and shift scheduling as needed., • Handle customer inquiries or complaints in a professional and efficient manner., • Maintain knowledge of coffee trends, brewing techniques, and industry developments. Requirements: • Barista experience, preferably some time in a supervisory or lead role., • Strong knowledge of espresso machines, grinders, and brewing methods., • Excellent customer service and communication skills., • Ability to work in a fast-paced environment and manage multiple tasks effectively., • Passion for coffee, hospitality, and leading a team., • Availability to work flexible hours, including weekends and holidays.

Duties • Greet customers and take their orders, • Prepare and serve alcoholic and non-alcoholic beverages, • Mix ingredients to create classic and innovative cocktails, • Check identification to ensure legal drinking age, • Maintain cleanliness of the bar area and equipment, • Restock bar supplies as needed, • Provide excellent customer service and address customer concerns or complaints Skills • Strong hospitality skills to provide exceptional customer service, • Proficient in bartending techniques and knowledge of various drink recipes, • Excellent time management skills to handle multiple orders efficiently, • Knowledge of food safety regulations and ability to follow proper hygiene practices, • Ability to work in a fast-paced environment and handle stressful situations calmly, • Basic math skills for handling cash transactions and calculating bills, • Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The employment is scheduled to begin during the week commencing September 1st. • Job Types: Full-time, Part-time, Permanent, • Pay: £14.00 per hour, • Expected hours: 24 – 35 per week

As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.

Primary Duties: Greeting Customers: Welcome guests warmly and seat them if necessary. Present menus and daily specials. Taking Orders: Take food and beverage orders accurately. Answer questions about menu items, ingredients, and specials. Offer suggestions or upsell items when appropriate. Serving Food and Drinks: Deliver orders promptly and correctly. Check back with guests to ensure satisfaction. Handling Payments: Present bills and process payments (cash, credit/debit). Give correct change or receipts. Clearing and Resetting Tables: Remove dishes, glassware, and utensils after customers leave. Clean and reset tables quickly for the next guests. Additional Responsibilities: Maintaining Cleanliness: Keep the dining area clean and organized. Follow health and safety regulations. Working with the Team: Communicate with kitchen staff and bartenders. Help co-workers during busy shifts. Handling Complaints: Address customer concerns professionally and promptly. Inform a manager if a problem escalates. Stocking Supplies: Refill condiments, napkins, and other table items. Restock service areas as needed.

Open and close the shop independently Oversee service flow and reduce customer wait times Ensure food quality, consistency, and accurate packing of orders Keep Uber Eats and delivery platforms updated and tracked Maintain a clean, organised store and kitchen area Lead with great customer service and resolve complaints professionally Monitor stock, place orders, and do stock checks Uphold food hygiene, health & safety, and compliance standards Create a positive, supportive team environment Report any issues directly to the owner Assist with order prep and kitchen cleanliness Support local marketing ideas and brand growth

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!

Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally

Senior Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

Job Description and Summary : To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place. To always promote a positive perception of the company both internally and externally. Essential Qualification Requirement: We’re looking for safety-focused, skilled professionals to join our team. To be eligible, you must hold a valid RLSS UK Level 3 Award in Pool Lifeguarding. This is a mandatory requirement — candidates without this qualification will not be considered. Duties and responsibilities: Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported in line with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment’s are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations: Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests’ requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest’s experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators: Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification Benefits: Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally

Company Description GETODAY GLOBAL LIMITED is an international eCommerce and trade company headquartered in London, United Kingdom. Specializing in the sale of fashion and technology products, the company operates Getoday for the Indian market and Getodayuk for the UK, Europe, and Canada markets. The company focuses on affordability, quality, and timely delivery, serving diverse consumer needs both locally and globally. With a strong foundation in international trade, the company is well-positioned to bridge markets by bringing Asian craftsmanship to the UK and exporting European innovation to Asia. Role Description This is a part-time role for an Ecommerce Assistant based in Greater London. The Ecommerce Assistant will be responsible for supporting daily operations including customer service, processing sales and invoices, and enhancing customer experiences. The role involves coordinating with various teams to ensure smooth order processing and delivery. Key Responsibilities: Create and manage product listings on TikTok Shop, Amazon Seller Central, Shopify, Etsy, and eBay. Monitor orders and ensure timely packing and fulfilment. Process returns and manage customer complaints professionally. Conduct trend and product analysis to identify high-demand items. Collaborate with the team to improve sales performance. Maintain high standards of accuracy and attention to detail in all tasks. Requirements: Strong communication skills (written and verbal). Experience with e-commerce platforms (TikTok Shop, Amazon, Shopify, Etsy, eBay). Product analysis and trend-spotting abilities. Ability to work independently and as part of a team. Basic knowledge of order fulfilment and return handling processes. Problem-solving mindset with a customer-first approach. Inventory management skills Experience in using AI tools ChatGPT, Canva, Adobe is poster making will be a plus. Marketing skill and logistics management skills is a plus. Benefits: Opportunities for growth within the company Friendly, collaborative work environment Company Pension Pay rate £12.50 Part Time 16-20 Hours/Week Location IG1 1BF Balfour Business Park

Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Job Opening: Karaoke Box: Bar-Supervisor, Bartender. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: • Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests., • Manage staff schedules, training, and performance evaluations., • Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere., • Makinging Coctails, and training staff where nesesalry., • Handle customer inquiries, feedback, and complaints with professionalism and courtesy., • Maintain inventory and order supplies as needed., • Ensure compliance with health and safety regulations., • Collaborate with management to develop promotional strategies and special events. Qualifications: • Previous experience in hospitality or entertainment management preferred., • Excellent leadership and interpersonal skills., • Strong organizational and multitasking abilities., • Passion for music and a knack for creating fun, engaging environments., • Be positive and have an approachable manner, • Ability to work flexible hours, including nights and weekends., • Proficient in basic computer applications and POS systems. What We Offer: • Competitive salary and performance service charge, • A dynamic and supportive work environment., • Opportunities for career growth and development., • Discounts on food, drinks, and private karaoke rooms, 50%off., • Company pension, • Christmas parties, • A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM, and sometimes morning, flexibility in requred.

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive salary: £33,500 – £36,000 per year. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: • Lead, train, and develop your team to consistently deliver exceptional customer service., • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: • Manage all aspects of store operations, including staffing, inventory management, and financial performance., • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives., • Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Store Manager, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) We are self ordering, but carrying with a tray. Floor/waiter,waitress experience is also a plus. You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Duties as below; Greeting guests and customers who enter the shop Provide Excellent Food and Drink standards Be involved in stock control and management Assisting guests to find the goods and products they are looking for Being responsible for processing card payments Stocking shelves with merchandise Reporting discrepancies and problems to the supervisor or manager Giving advice and guidance on product selection to customers Keeping the store tidy and clean( this includes hoovering and mopping) Responsible dealing with customer complaints Keeping up to date with special promotions and putting up displays We are offering a very competitive pay rate, staff food, additional discount for rest of the food, discount for retail and monthly bonus based on sales targets. All the best, Uncommon Triptych

We are looking for a Restaurant Manager The Role: As the Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring smooth day-to-day running and a consistently high level of guest satisfaction. This hands-on leadership role requires a proactive approach and the ability to inspire and motivate a dedicated team. Key Responsibilities: Managing and mentoring the front-of-house and kitchen teams, including recruitment, training, and performance evaluations. Developing and implementing strategies to enhance customer satisfaction and build lasting guest relationships. Coordinating staff scheduling and rotas to optimise efficiency and ensure adequate coverage during peak periods. Overseeing inventory management, ordering supplies, and working with suppliers to maintain quality and cost-effectiveness. Ensuring strict adherence to food safety, hygiene, and licensing regulations, maintaining a safe and clean environment for both staff and guests. Planning and coordinating menu development alongside the Head Chef, considering seasonal ingredients and customer preferences. Analysing sales data and financial performance, identifying areas for improvement and implementing strategies to boost profitability. Handling customer enquiries and resolving complaints with a professional and empathetic approach. Collaborating with the marketing team to develop and execute promotional initiatives that align with the restaurant's brand identity. What is being looked for: Proven experience in a supervisory or management role within a high-volume restaurant or similar hospitality environment. Strong leadership skills with the ability to motivate, inspire, and develop a diverse team. Exceptional interpersonal and communication skills, both written and verbal, for effective interaction with staff, guests, and suppliers. Excellent organisational and time management abilities to manage multiple priorities in a fast-paced environment. A comprehensive understanding of restaurant operations, including food and beverage knowledge, inventory management, and financial control. Proficiency in restaurant management software and POS systems. Knowledge of food safety standards and regulations. A passion for hospitality and a commitment to delivering outstanding customer experiences. Flexibility to work evenings, weekends, and holidays as required. Benefits of Working with Us: Competitive salary. Opportunities for career progression and professional development within our growing hospitality group. A fun and dynamic work environment with a supportive team. Staff discounts on food and beverages. Complimentary meals on shift. Salary Offered £29,000 + The team looks forward to receiving your application!

Hello, Housekeeping Supervisor – 5-Star Hotel Apartments (Airbnb Style), London Contract Details: Independent (self-employed) Permanent Job Full Time Payment: Every two weeks Pay: £16.50 per hour The time spent traveling between apartments is included in working hours. We are currently recruiting a Housekeeping Supervisor for a 5-star hotel in London. We are seeking individuals who share our energy and passion and will contribute to our ongoing success. We are looking for flexible, experienced supervisors with excellent communication skills. Cleaning Supervisor Responsibilities: Supervise Housekeeping Team Oversee daily tasks of cleaners and laundry drop-offs. Assign cleaning responsibilities based on room occupancy and turnover schedule. Ensure Room and Facility Cleanliness Conduct detailed inspections of guest rooms and common areas. Ensure all apartments meet brand and hygiene standards before guest check-in. Coordinate Daily Schedules and Priorities Prepare daily work rosters and allocate duties efficiently. Prioritize VIP rooms, early check-ins, late check-outs, and last-minute requests. Train and Support Cleaning Staff Provide initial and ongoing training in housekeeping procedures, safety, and guest service. Monitor staff performance and provide guidance to improve quality and efficiency. Monitor and Replenish Supplies Track inventory of cleaning materials, toiletries, linens, and uniforms. Request restocking or replacements as needed and prevent wastage. Maintain Hygiene and Safety Standards Ensure proper use of cleaning chemicals and PPE. Enforce compliance with health, safety, and sanitation protocols. Manage Laundry and Linen Operations Supervise collection and drop-offs. Check for wear and tear, and arrange for repairs or replacements. Handle Guest Requests and Complaints Respond to guest inquiries regarding housekeeping promptly and professionally. Investigate complaints and take corrective action to resolve issues quickly. Coordinate with Other Departments Communicate effectively with front desk, maintenance, and management to ensure smooth operations. Update reception on room readiness and report any delays or issues. Report Maintenance and Staff Issues Immediately report maintenance needs (e.g., broken fixtures, plumbing, HVAC) to the engineering or maintenance team. Monitor and report recurring issues or delays in repairs. Identify and report staff performance issues, absenteeism, or misconduct to management. Maintain Records and Documentation Keep logs of inspections, lost and found items, supply usage, and incident reports. Submit daily housekeeping status reports to the manager. Ensure Compliance with Hotel Policies Ensure all staff follow company policies, grooming standards, and code of conduct. Foster a respectful, collaborative, and guest-focused work environment. Promote Quality and Guest Satisfaction Conduct random checks to ensure consistency and excellence in cleaning. Encourage staff to go above and beyond to enhance guest experience. Daily Responsibilities: Open the shift (handover email, Operto checks, distribute keys to cleaners, review tasks with cleaners, refill basement supplies, check if anything needs to be ordered). Morning meeting (if in charge of the day). Schedule Operto and linen orders (if in charge of the day). Monitor cleaning groups. Inspect apartments. Complete reports and update lost property records. Sign training documents if needed. Handle any additional administrative tasks. Proficient in Microsoft Office (Word, Excel). Skilled in using phone, laptop, and tablet. Experience in Housekeeping and Housekeeping Supervisor roles. Excellent command of English. Thank you!

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Location: Kenton, London Employment Type: Full-Time Please walk in and drop the CV Experience Required: Minimum 2–3 years (No freshers) About Us Mumbai Fusion a pure vegetarian restaurant and bar in Kenton, known for its Indo-Chinese, Pan-Asian, and Indian fusion menu, exceptional service, and lively atmosphere. Role Overview We are seeking an experienced Restaurant Manager to oversee all restaurant operations, manage staff, and ensure every guest receives excellent service. Key Responsibilities Manage daily front-of-house operations to ensure smooth service. Recruit, train, and supervise restaurant staff. Deliver high levels of customer satisfaction. Maintain stock control, ordering, and supplier management. Ensure full compliance with food safety and hygiene regulations. Handle customer queries and complaints effectively. Coordinate with the kitchen team for timely and quality service. Monitor sales, control costs, and drive revenue growth. Requirements Minimum 2–3 years of proven experience as a Restaurant Manager or in a similar leadership role. Strong leadership and organizational skills. Knowledge of vegetarian cuisine is an advantage. Must be eligible to work full-time in the UK. Available to work Mornings and Sundays

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: • Recruiting, training, supervising and appraising staff, • Managing budgets, • Maintaining statistical and financial records, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, • Maximising profitability and setting/meeting sales targets, including motivating staff to do so, • Ensuring compliance with health and safety legislation, • Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We are seeking a dedicated and enthusiastic server to join our dynamic team in a vibrant restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each patron enjoys a memorable dining experience. You will be responsible for taking orders, serving food and beverages, and assisting with food preparation while adhering to food safety standards. Responsibilities Greet and welcome guests in a friendly and professional manner. Take accurate food and drink orders using the restaurant's ordering system. Serve food and beverages promptly, ensuring presentation meets our culinary standards. Assist with food preparation as needed, maintaining high standards of cleanliness and organisation in the kitchen. Manage time effectively to ensure timely service during busy periods. Provide recommendations on menu items and answer any questions guests may have regarding ingredients or preparation methods. Ensure compliance with health and safety regulations, including food safety practices. Handle guest complaints or feedback with professionalism, striving to resolve issues promptly. Collaborate with kitchen staff to ensure smooth service flow during peak hours. Requirements Previous experience in a restaurant or hospitality setting is preferred but not essential. Strong guest services skills with a passion for delivering excellent customer experiences. Basic maths skills for handling transactions and processing payments accurately. Effective time management abilities to prioritise tasks efficiently during busy shifts. Knowledge of food safety practices and culinary techniques is advantageous. Ability to work as part of a team while also being self-motivated when required. Excellent communication skills to interact positively with guests and team members alike.

Job Title: Restaurant Supervisor Location: Paesan Restaurant, Crouch End - London Wage: £14 About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated supervisor to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the supervisor, you will work closely with the Assistant General Manager and General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Handle customer inquiries, complaints, and feedback with professionalism and efficiency Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organisational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Competitive wage of £13 per hour plus service charge, of at least £2 per hour. Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!

Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:

Location: Hounslow, London Salary: £32,000-35,000 Hours: Full-time, 37 hours per week Application closing date: 21 August 2025 About Us Dragonsea Global Baggage Solutions Ltd, established in 2024, is a growing freight distribution company specialising in both air and sea freight services. We are proud to support the UK-based Chinese community and international students with efficient, reliable, and cost-effective shipping solutions. Our business is rooted in trust, service excellence, and customer satisfaction. Job Overview We are seeking an organised and proactive Logistics Manager to oversee and coordinate the storage, distribution, and transportation of goods. This role involves managing the entire supply chain process, optimising logistics operations, and ensuring smooth, cost-effective freight shipments for both air and sea. The ideal candidate will have strong leadership, analytical thinking, and communication skills. Key Responsibilities · Plan, coordinate, and manage logistics, warehouse, transportation, and customer service operations. · Ensure compliance with company policies, UK regulations, and health, safety, quality, and environmental standards. · Manage inventory, storage, distribution, and freight operations to optimise efficiency. · Develop and implement process improvements to enhance logistics operations and reduce costs. · Supervise and lead the logistics team, including drivers and warehouse staff. · Resolve transportation or delivery-related issues, handling customer complaints effectively. · Monitor and report on logistics performance metrics and prepare seasonal reports for management. · Coordinate freight shipments, formulate delivery schedules, and oversee customs clearance and import/export documentation. · Maintain accurate records of freight movement, container locations, and relevant documents. Requirements · Proven experience as a Logistics Manager or in a similar role. · Strong knowledge of transportation, supply chain management, and logistics operations. · Expertise in warehousing, inventory management, and distribution. · Good understanding of UK and international logistics regulations, customs procedures, and cross-border transport. · Leadership, interpersonal, and problem-solving skills. · A degree in Logistics, Supply Chain Management, Business Operations, or a related field (preferred). · Fluency in both English and Mandarin (spoken and written). · Competence in Microsoft Office Suite and logistics management systems (CRM, SQL, SAP, Oracle). · Experience in logistics operations, transport coordination, warehouse scheduling, and customs clearance is ideal. What We Offer · Competitive salary and long-term career progression · A supportive and multicultural working environment · Exposure to international logistics networks · Training opportunities to develop professional and technical skills

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We want you to be the Head Chef at our much loved original neighbourhood restaurant, The Good Egg in Stoke Newington. You’ll head up a friendly, fun + dedicated kitchen team – personality, energy + exceptional people skills are essential to successfully running our open kitchen bar, where guests love to see how we prepare our dishes. Duties • Lead and manage the kitchen team, fostering a positive and collaborative work environment., • Oversee food preparation and cooking processes to ensure consistency and quality in all dishes served., • Supervise kitchen staff, providing training and guidance to enhance their skills and performance., • Maintain inventory control, ensuring that all ingredients are fresh and properly stored., • Ensure compliance with health and safety regulations within the kitchen environment., • Collaborate with front-of-house staff to ensure seamless service delivery., • Handle any customer feedback or complaints regarding food quality or service promptly and professionally. Experience • Proven experience as a Head Chef or in a similar role within a high-volume kitchen environment., • Strong knowledge of food production techniques, culinary trends, and hospitality best practices., • Demonstrated leadership skills with the ability to motivate and manage a diverse team effectively., • Excellent organisational skills with attention to detail in food preparation and presentation., • Ability to work under pressure while maintaining high standards of quality and efficiency., • A passion for cooking and helping others develop their culinary skills is essential. If you’re keen to develop your own role as our next Head Chef + become the next person we couldn’t do without, then we’d love to hear from you.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records. · Liaising with staff, suppliers and clients. · Implementing and maintaining procedures/office administrative systems. · Ensuring that health and safety policies are up to date. · Attending meetings with Director and other staffs. · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role. · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

Avenida Salon – Nail Technician Rules & Expectations To ensure a consistent, safe, and professional experience for our clients and team, all nail technicians must follow the rules below: 1. Professional Standards Maintain a high level of hygiene and cleanliness at all times. Follow all health and safety regulations, including proper sanitation of tools after each client. Wear appropriate attire that reflects the salon’s professional image. Arrive on time and be prepared for all appointments. 2. Client Care Greet clients warmly and provide a relaxing, attentive experience. Conduct proper consultations before treatments. Respect clients’ privacy and maintain confidentiality. Address concerns or complaints calmly and professionally. 3. Hygiene & Safety Use only approved, high-quality products and tools. Dispose of single-use items properly. Wash hands before and after each service. Report any injuries, infections, or contraindications immediately. 4. Work Conduct Keep your workspace clean, tidy, and well-stocked. Do not eat, use mobile phones, or engage in personal conversations during client services. Refrain from gossip or negative talk in the salon. No unauthorized services or sales are allowed. 5. Bookings & Payments Follow salon booking procedures (whether using a shared system or your own, if renting a space). Notify management promptly of any cancellations or schedule changes. If renting, rent must be paid in full and on time as agreed. 6. Team Spirit Support and respect fellow team members. Share common areas (reception, restroom, break room) responsibly. Contribute to a positive and uplifting salon environment. 7. Continuing Development Stay updated on current trends and techniques in nail care. Attend training sessions when provided or requested by the salon.

What to expect from the role ● Hands on experience in maintaining spaces, appliances, and equipment. ● Learning how to organise, multitask and manage time. ● Learn on the job regarding the best practices in cleaning and maintenance tasks. ● Exposure to the facilities department and its various responsibilities. Responsibilities ● ● Perform maintenance tasks like fixing broken furniture, changing the light bulb and inspecting faulty appliances or equipment. ● Ensure the plants are watered and trimmed. ● Regularly wash the windows and clean glass surfaces with care. ● Responding to complaints and resolving the issues of the employees. ● Ensure all the electrical appliances are functioning properly. ● Performing regular checks on the safety systems like fire alarms, smoke detectors, fuse box and so on. ● Installation of new equipment or appliances needed. ● Inspect problem areas and ensure the necessary steps are taken to solve them. ● Regularly check and maintain the ventilators and thermostat. ● Keep the supplies stocked and maintain an inventory and database. ● Coordinate with other workers and perform tasks. ● Update the authorities with weekly and monthly reports.

Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) We are self ordering, but carrying with a tray. Floor/waiter,waitress experience is also a plus. You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Duties as below; Greeting guests and customers who enter the shop Provide Excellent Food and Drink standards Be involved in stock control and management Assisting guests to find the goods and products they are looking for Being responsible for processing card payments Stocking shelves with merchandise Reporting discrepancies and problems to the supervisor or manager Giving advice and guidance on product selection to customers Keeping the store tidy and clean( this includes hoovering and mopping) Responsible dealing with customer complaints Keeping up to date with special promotions and putting up displays We are offering a very competitive pay rate, staff food, additional discount for rest of the food, discount for retail and monthly bonus based on sales targets. All the best Uncommon Triptych

• Creating business strategies to attract new customers, expand store traffic, and enhance profitability., • Hiring, training, and overseeing new staff., • Responding to customer complaints and concerns in a professional manner., • Developing and arranging promotional material and in-store displays., • Preparing detailed reports on buying trends, customer requirements, and profits., • Undertaking store administration duties such as managing store budgets and updating financial records., • Monitoring inventory levels and ordering new items., • Provide excellent customer service by answering questions and addressing concerns about menu items., • Checking that ingredients remain fresh and safe for consumption., • Stay up-to-date on industry trends and new grilling techniques to continuously improve performance., • Ensuring that your workstation remains clean and orderly at all times.

Duties: • Delivering excellent service to ensure high levels of customer satisfaction., • Motivating the sales team to meet sales objectives by training and mentoring staff., • Creating business strategies to attract new customers, expand store traffic, and enhance profitability., • Hiring, training, and overseeing new staff., • Responding to customer complaints and concerns in a professional manner., • Ensuring store compliance with health and safety regulations., • Developing and arranging promotional material and in-store displays., • Preparing detailed reports on buying trends, customer requirements, and profits.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role. · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.

🌟 Join Our Team at Crème de la Crepe in Covent Garden 🌟 Are you passionate about creating delicious crepes and providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU to join our team as a Part-time Team Member! Experience Essential: • Training as a Crepe Chef, Server, or Barista, • Food and Hygiene Level Two certification Don't worry if you don't have all the necessary experience; we provide comprehensive training to help you excel in your role. As a Team Member, you'll play a crucial role in the day-to-day operations of Crème de la Crepe. Your responsibilities will include: • Carrying out standard operating procedures & cleaning duties., • Coffee & Crepe making., • Drinks making., • Operating the till system., • Handling cash and card transactions., • Full product knowledge of all menu items and services., • Serving customers and ensuring their requests are met to the high standards required., • Provide customers with help and advice., • Ensure every customer is greeted when entering the shop so they know what to do and feel important and valued., • Be aware of your responsibility to make timely delivery of all food & beverage items to customers., • Confident and clear communication with customers to ensure satisfaction and resolution of complaints where required., • Ongoing customer interaction to ensure they are enjoying their food/drinks after they have been served., • Ensuring the food service area is left clean and tidy once all the guests have left – ideally clearing crepe trays etc while customers are still seated and asking how they have enjoyed their experience., • Reporting problems with staff and operations to Management., • Opening and closing the shop. We're looking for hard-working, highly motivated individuals who take pride in their work and strive for excellence. If you're ready to join a dynamic team in the heart of Covent Garden and start making delicious crepes for our valued customers, we want to hear from you! To apply, please contact us ASAP. The successful candidate must be available to begin training immediately. Don't be a pancake, join us at Crème de la Crepe and be part of a team dedicated to creating unforgettable experiences for our customers!