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QUALITY MANAGER NEEDED IN STOURBRIDGE (WEST MIDLANDS) Are you an experienced Quality Manager, Quality Assurance Manager, QA Manager or Quality Control Manager seeking a new job opportunity, do you have previous knowledge and experience of managing QMS, and are you looking for a day shift job?! We are looking for a Quality Manager to join a long-standing manufacturer in Stourbridge (West Midlands), typical working hours for this job will range between a 6am-7am start, with a 4pm/4.30pm finish (44 hours per week), although there does need to be some flexibility with start and finish times depending on the business needs. An annual salary of up to £50,000 per annum is available for the right person (DOE), due to the nature of the business previous experience within heavy manufacturing/engineering would be preferred (Foundry, Castings, Iron, Galvanising Plants, Mild Steel), but this isn't essential. You will be responsible for a team of up to 8, working closely with the QHSE Manager and reporting directly into Manufacturing & Managing Directors. This will be a 2 stage interview process, and the hiring manager is keen to start interviewing suitable candidates ASAP. What You Will Do: Lead the company's efforts to maintain consistent product quality and implement robust process controls. Analyse performance data to identify opportunities for improvement, driving a culture of quality excellence. Oversee the development and maintenance of a formal quality management system and ensure compliance with industry standards. Mentor and develop talent across the organisation, fostering a culture of ownership and accountability for quality. Manage customer complaints, non-conformances, and returns, ensuring corrective actions are implemented effectively. Conduct audits, develop inspection procedures, and promote continuous improvement initiatives to optimise manufacturing processes. What You Will Bring: Minimum of 3 years experience within a similar role - ESSENTIAL Previous experience within heavy manufacturing/engineering (Foundry, Castings, Iron, Galvanising Plants, Mild Steel) - Preferred but not essential. Experience managing quality systems and implementing process controls to maintain quality standards. Strong analytical skills with the ability to identify root causes and implement effective solutions. Excellent communication and leadership skills, with the ability to influence change at all levels of the organisation. In this role, you'll be at the heart of the company's mission to deliver high-quality products that meet both internal and external requirements. By embedding a 'quality-first' culture and driving continuous improvement, you'll play a key role in ensuring the company remains competitive and innovative within the manufacturing industry. Location: This exciting opportunity is based in Stourbridge (West Midlands). Interested?: If you're ready to take the next step in your career and embrace the challenge of becoming a Quality Manager, we'd love to hear from you. Apply today and join a company that values quality, innovation, and continuous improvement. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Job Title: Personal Banker Location: Wolverhampton (Fully Office Based) Salary: 27,500 per annum Contract: 6 month FTC - potential to turn permanent About the Role We are seeking a motivated and customer-focused Personal Banker to join our London branch. This role is central to delivering exceptional service to our existing clients, developing new client relationships, and supporting the branch in achieving its sales objectives. As a Personal Banker, you will be the first point of contact for customers - providing financial guidance, handling transactions, and promoting our products and services. Your ability to build trust, maintain professionalism, and go the extra mile will make you a valued member of our team. Key Responsibilities Proactively identify and pursue sales opportunities through referrals, networks, and events. Deliver outstanding customer service via phone, email, and face-to-face interactions. Handle customer queries and complaints promptly and professionally. Promote and cross-sell banking products and services to meet customer needs. Support business development initiatives, including attending events and networking activities. Process new account applications, service requests, and AML checks. Operate cash services, maintain accurate registers, and process remittances. Provide cover for colleagues when required and undertake delegated responsibilities from senior management. Skills & Competencies Strong networking and sales skills. Excellent interpersonal and communication skills (both written and verbal). Ability to establish credibility and rapport quickly. Comfortable discussing financial needs and tailoring solutions for customers. Previous retail sales or banking experience preferred. Results-driven with a proactive, self-motivated approach. Retail sales experience Reporting Line Reports directly to the Area Branch Manager and works closely with the Business Development Manager and Head of Sales. Why Join Us? This is a fantastic opportunity to join a reputable banking institution where you'll be supported to develop your career, build lasting client relationships, and make a positive impact on our customers' financial journeys. TPBN1_UKTJ

Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath or Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot. The Operations Supervisors Responsibilities will be: * Support the Depot Manager in the efficient running of the depot and traffic management operations * Assist with daily and forward planning to ensure sites are installed and maintained to required standards * Deputise for the Depot Manager during periods of absence * Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs * Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices * Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained * Handle customer queries and complaints professionally, ensuring prompt resolution * Monitor operational efficiency, including labour, equipment use and overall depot performance * Ensure accurate completion of company paperwork, digital records and performance reporting * Participate in the out-of-hours rota to maintain 24/7 operational coverage * Promote a professional working environment and uphold company values in all public and customer interactions * Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses * Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development The Operations Supervisor: * Strong leadership * Excellent communication * Organisational ability * Proactive mindset * Calm under pressure * Problem-solving skills * Professionalism * Reliability * Adaptability Technical Skills & Experience * Minimum 1 year experience in a Supervisory role within traffic management * Experience in all aspects of 12D traffic management Qualifications & Training * CSCS Card * Lantra 12D M1, M2, M3, M5 & M6 * Full UK driving licence Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application for this Operations Supervisor role, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Quality Process Engineer | West Midlands | £35,000-£45,000 + Benefits Full‑time, 40 hours per week Start time from 6:00am (flexible, with flexibility expected in return) Unpaid 30‑minute break daily | 25 days holiday + bank holidays The Opportunity We're partnering with a manufacturing business operating in a technically demanding, process‑driven environment that places strong emphasis on product integrity and customer performance. As the business continues to mature its quality systems and culture, this role plays a central part in driving continuous improvement across operations. This is a hands‑on Quality Process Engineer position, working closely with manufacturing, technical and leadership teams to strengthen process control, reduce variation and improve overall customer experience. What You'll Do Reporting to the Quality Manager, you'll take ownership of day‑to‑day quality performance and improvement activity across the business. Your role will include: • Analysing quality data, identifying trends and reporting performance to drive proactive improvement - Leading root cause investigations using tools such as 5 Whys and 8D, tracking corrective actions through to closure - Implementing and maintaining effective process controls to reduce scrap, rework and customer returns - Managing internal and external non‑conformances, including rejects, concessions and customer complaints - Supporting audits, documentation, SOPs and quality alerts to ensure compliance and consistency You'll also play a broader role in embedding a "quality‑first" culture, supporting teams at all levels to take ownership of quality and process discipline. What's On Offer • Salary: £35,000-£45,000 depending on experience - Hours: Full‑time, 40 hours per week - Start time: From 6:00am with flexible working approach - Holiday: 25 days holiday plus bank holidays - Opportunity to influence quality strategy and site‑wide improvement - High visibility role with exposure to senior operations and technical leadership - Stable long‑term opportunity in a quality‑critical manufacturing environment What We're Looking For You'll be an experienced Quality Engineer or Quality Process Engineer from a manufacturing environment, ideally with exposure to iron foundry or high‑integrity casting processes. You'll bring: • Strong working knowledge of quality management systems and data‑driven improvement - Experience leading root cause analysis and corrective action activities - Confidence engaging with production, engineering and leadership teams to influence change - A practical, detail‑focused approach with strong communication skills Awareness of ISO 9001 / IATF 16949, Lean or structured problem‑solving methodologies is advantageous. Formal qualifications are beneficial but not essential if you can demonstrate the right practical experience and mindset. Call to Action If this sounds like the right next step, apply directly through this advert or reach out for a confidential conversation to explore whether the role is a good fit. Please note: our client's identity will be shared with shortlisted candidates at interview stage

Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, phone, laptop, pension, increasing holidays (20–23 days), travel expenses. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company’s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business

Complaints Standards and Quality ManagerSalary: £61,102 per annum plus opportunity to earn up to 5% performance related bonusContract: Full-time, fixed term contract until March 2027Location: Hale Village, London, N17.

This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great mom

This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keepi

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Vacancy: AWP Account Manager-UK-all regions needed. Subject: Application for AWP Account Manager-UK vacancy.

This role is working 20 hours per week across three working days.As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the righ

Senior National Account Manager.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Senior National Account Manager (Out of Home). With strong manufacturing capability, innovation momentum, and an ambition to grow in out-of-home channels, we are looking for a high-energy National Account Manager to accelerate growth across the. The National Account Manager – Food Service & OOH wi

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

We are seeking a driven and strategic.UK, focusing on delivering innovative joint replacement solutions that improve surgical outcomes and enhance patient care.This is an exciting opportunity to join a growing organisation known for its advanced orthopaedic technologies, surgeon education, and commi

Reading/Leatherhead/Manchester.Build high‑impact partner relationships.Bytes is investing in its channel to drive smarter, faster growth.This role exists to expand our partner ecosystem and turn new relationships into meaningful revenue.You will have clear ownership, visibility into the results yo

Account Manager – South based territory.

Senior Account Manager: Amazon Ads. Job title I Senior Account Manager.

An experienced complaints or quality assurance specialist seeking full ownership and autonomy. A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment.

Vacancy: Sales Account Manager-Earthmoving Machinery. Subject: Application for Sales Account Manager Earthmoving Machinery - North East Lincolnshire vacancy.

We're hiring a Senior Account Manager to own client strategy across 3-4 of our biggest TikTok Shop accounts at Z Media.

This is a customer-focused, commercially driven Account Manager role responsible for managing and growing a portfolio of existing B2B clients. Account Manager – IoT / Smart Building Technology. With strong growth ambitions across the UK they are now looking to strengthen their commercial team with

Account Manager – Automotive Dealer Software Services. The manager is not someone who likes to micromanage and gives you the trust to achieve the agreed targets.

Vacancy: Account Manager (Earthmoving)-UK. Subject: Application for Account Manager (Earthmoving)-UK vacancy.

We are seeking a proactive and driven individual to join our UK Sales team.This is an opportunity to join a market leading, international flooring manufacturer and play a key role in delivering tailored solutions for customers across the UK and Ireland.This role is responsible for driving increased

ACCOUNT MANAGER or SENIOR ACCOUNT MANAGER. Creative integrated B2B agency based in Merseyside is looking for an Account Manager. Senior Account Manager to join the Client Services team.

RevOps Customer Manager / Hubspot Account Manager - Remote.

We're looking for a purpose-driven Key Account Manager to help us deepen our impact - working with NHS commissioners and local authority partners to help more people become smoke-free. This is a proactive, relationship-focused Key Account Manager role - and the emphasis on proactive is deliberate.

Global Consumer Goods Business – Key Account Manager (Amazon) – West Midlands. Amazon Account Manager opportunity.

Key Account & Access Manager (UK) – Cytokinetics.

We recruit at all levels from internal sales, sales executive, sales engineer, area sales manager, territory sales manager, business development manager, regional sales manager, national sales manager and sales director. Key Account Manager - Manufacturing. As Key Account Manager, you will take owne

Interim National Account Managers – Grocery & Retail | Drinks ⚡.

Ophthalmology - Glaucoma & Ocular surface.We are seeking a results-driven and collaborative professional to join our medical team, focusing on glaucoma and dry eye therapies.This role offers the opportunity to make a meaningful impact by supporting healthcare professionals and improving patient outc

UK/Israel/Ukraine Tracked Defense Account Manager. Defense products account manager responsible for managing the Allison Transmission, Inc.

Freelance National Key Account Manager (Oncology – Rare Disease | UK) - 12 Month Contract.

Are you a results-driven orthopaedic sales professional with experience in sports medicine? This is an exciting opportunity for a motivated Senior Account Manager to join a fast-growing organisation specialising in innovative orthopaedic and sports medicine solutions. As Senior Account Manager, you�

Senior National Account Manager – Foodservice. This is a Senior National Account Manager position focused on accelerating growth within UK foodservice.

Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored.

All Care (GB) Limited — Making Every Visit Matter.At All Care (GB) Limited, we believe exceptional care starts with kindness, compassion, and genuine human connection.Our carers don’t just provide support — they brighten days, build trust, and empower people to live independently in the comfor

Complaints Handler – Lloyds Banking Group (Remote). Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 6 months previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (

All‑Care Basingstoke provides tailored home‑care services designed to help people live fulfilling and independent lives.Our compassionate, highly trained care assistants deliver safe, high‑quality care we would trust for our own families.Flexible Shift Patterns Available.Full-time, Part-time,

This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers.

All Care (GB) Limited — Making Every Visit Matter.At All Care (GB) Limited, we believe exceptional care starts with kindness, compassion, and genuine human connection.Our carers don’t just provide support — they brighten days, build trust, and empower people to live independently in the comfor

If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence.If so, you have transferrable

Care Assistant - Chandlers Ford.All‑Care Southampton provides tailored home‑care services designed to help people live fulfilling and independent lives.Our compassionate, highly trained care assistants deliver safe, high‑quality care we would trust for our own families.Flexible Shift Patterns

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you.If so, you have the transferrable skills to succe

All‑Care Basingstoke provides tailored home‑care services designed to help people live fulfilling and independent lives.Our compassionate, highly trained care assistants deliver safe, high‑quality care we would trust for our own families.Flexible Shift Patterns Available.Full-time, Part-time,