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Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: • 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!, • Full range of motoring discounts on MOTs, servicing, sales, and parts, • Access to an online platform with discounts across multiple retailers, • Paid sickness scheme, • Full range of employee assistance programmes and support services, • Cycle to Work scheme, • Professional development via our Motorv8 and Vospers 5 training schemes, • Manufacturer-specific training, • Generous staff and customer referral scheme Aftersales Manager The main purpose of a Vospers Service Manager is to maximise service department profitability through the development of a professional and efficient team, while ensuring that each customer receives exemplary customer service. • Ensure the service department achieves budget objectives by continual examination of accounts, operating controls and composite figures to initiate improvements and corrective action where variations occur., • To operate the department efficiently, this will be measured by productivity and utilization, labour efficiency and KPIS., • Ensure all daily, weekly and monthly reports are drawn from the dealer management systems to enable the monitoring of the accounting practices., • Ensure all business transactions are made within Vospers Company guidelines., • Continually develop knowledge relating to competition within the market place, especially within the dealer area of responsibility., • To ensure premises, equipment and other assets are controlled and used effectively and efficiently., • Promote and explain Customer Viewpoint standards to your team ensuring the department excels in customer satisfaction., • Motivate staff through positive leadership and frequent appraisal meetings to determine clear and obtainable objectives., • Encourage and endorse joint identification of training and support needs, confirming all personnel are trained to a level so they are able to carry out their work in an efficient and professional manner., • Provide coaching when required if individual goals are not met, helping to continually guide and control the effectiveness of the team., • Communicate important results, ensuring that all staff are kept up to date on department progress and success., • To improve the quality of customer service and retention through enhancing facilities, improving personnel skills and high standards of quality workmanship., • To ensure all customer complaints are dealt with promptly, courteously and sympathetically and to maintain an accurate written record of all complaints and actions taken to restore customer satisfaction, and ensure the same type of complaint does not reoccur., • To address issues relating to participation in customer service reporting. Define measures to prevent reoccurrence, set targets and allocate specific responsibilities, and to monitor progress to completion., • Ensure customer satisfaction through continuous quality control checks and support all Technicians in diagnoses and difficult work. Marsh Mills, Plymouth Dependent on experience and qualifications, to be discussed at interview Monday to Friday We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce. Vospers are a Disability Confident and Youth Friendly Employer No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. If you wish to discuss any aspect of this job vacancy, please do not hesitate to contact a member of the Vospers HR team at or #J-18808-Ljbffr

Quality Manager – Plymouth, commutable from Yelverton, Tavistock, Ivybridge, Saltash Up to £65,000 per annum DOE, bonus, life insurance, pension, 33 days holiday, early finish on Friday Excellent opportunity for an experienced Quality Manager looking for a new role working for a market-leading, international company. The company is a well-established, highly revered manufacturing company in the Plymouth area with sites across the world that are renowned for the quality of their products and for being a leading and progressive employer in the area. Due to growth, we are currently looking for a Quality Manager to join the team. The ideal candidate will have proven management experience with strong knowledge of quality processes within a manufacturing/engineering environment. • Lead the team within a fast paced manufacturing environment, driving quality, continuous improvement and problem solving. Manage customer complaints, lead 8D investigations, manage KPIs, support new production introduction (NPI) activities., • £55,000.00-£65,000.00 per annum, dependent on experience., • Bonus scheme, company pension matched up to 5%, 3x life insurance, 33 days annual leave (including bank holidays) plus holiday purchasing scheme., • HNC (or equivalent) in an engineering discipline., • Experience managing and developing engineering teams., • Strong knowledge of quality systems and processes (NPI, PPAP etc)., • Six Sigma Green or Black belt desirable but not essential. Reference Number: BBBH276771 To apply for this role or for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. We are an equal opportunities company and welcome applications from all suitable candidates. #J-18808-Ljbffr

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Plymouth, to cover 7 sites in the area - site based role £45,000 - £50,000 + Company car/Car allowance Full time, Permanent Are you ready to take charge of impactful projects within a dynamic and fast‑paced environment? At VIVO, we’re seeking an experienced Project Manager or Contracts Manager from a construction or hard services FM background to oversee the successful delivery of Billable Works, ensuring compliance with health, safety, and environmental standards while delivering outstanding value and service. In this role, you’ll lead project delivery from start to finish, working closely with supply chain teams, local representatives, and site managers to align priorities and ensure timely, high‑quality outcomes. You’ll monitor performance indicators, review risk assessments, and ensure all work aligns with statutory regulations and the MoD’s carbon reduction goals. Your proactive approach to managing the Maximo system, resolving complaints, and supporting optimal solutions will be instrumental in achieving success. A skilled communicator, you’ll manage costs, stakeholder expectations, and contract risks with sound commercial acumen and ensure financial commitments align with operational needs. Your leadership will inspire teams to deliver projects that consistently meet KPIs and exceed expectations. This role will see you project managing the construction and refurbishments of a wide variety of buildings, from medical centres and office buildings to aircraft hangars. The role will cover 7 sites in the Plymouth area, and the successful candidate will work from their nearest site. This is not a home based role. Stonehouse Barracks is quite centrally located so it would be beneficial if you are located nearby, however, we will consider applicants that live anywhere in the Plymouth area. To excel in this role, you’ll bring demonstrable experience in supervising staff in cradle to grave project management within the construction industry, including leading operational teams, managing stakeholders, controlling costs, and overseeing safe systems of work. Your expertise in planning, directing, and controlling activities will ensure proactive performance management and effective problem‑solving. You’ll hold an HND-level qualification in Building/Civil, Electrical, or Mechanical Engineering (or related disciplines) or equivalent experience within a Project Management role in the Construction industry. A management-level qualification in health and safety, such as SMSTS, is essential, alongside developed IT skills in tools like Excel and Word. At VIVO, we’re committed to fostering professional growth. Through continuing professional development, you’ll stay at the forefront of industry advancements while working on projects that make a difference. If you’re ready to lead with purpose, inspire teams, and deliver excellence in project management, this is your opportunity to shine. Join VIVO as a Project Manager and drive success across our portfolio. Apply now! • 6% employee matched pension contribution, • Single private medical cover, • Company car or car allowance, • Life assurance 2 x salary, • Rewards Hub VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. #J-18808-Ljbffr

Band 5 Registered Staff Nurse Spinnaker Ward located at St Mary's Hospital Portsmouth is looking to recruit a compassionate and motivated Registered Nurse to join our dedicated inpatient team. This is an excellent opportunity for a Registered Nurse to play a key role in delivering high-quality physical healthcare within an inpatient setting. You will be responsible for assessing, planning, implementing and evaluating care, ensuring patients receive safe, effective and person-centred nursing interventions. The role includes undertaking physical health assessments, monitoring patients' physical wellbeing, recognising and responding to clinical deterioration, administering medications, supporting the management of long-term conditions and working collaboratively with multidisciplinary colleagues to achieve positive patient outcomes. We are looking for an enthusiastic nurse with strong clinical assessment skills, excellent communication abilities and a commitment to delivering outstanding patient care. Whether you are newly qualified or an experienced nurse seeking a new challenge, you will be supported through induction, supervision and ongoing professional development opportunities. In return, we offer a supportive team environment, opportunities for career progression and the chance to make a real difference to patient care every day. If you are passionate about delivering high-quality physical healthcare and promoting patient safety, we would welcome your application. Working within professional guidelines and accountability, the post-holder will have responsibility for the management of a defined community caseload (via Nursing, Physiotherapy or Occupational Therapy interventions) for a group of GP Practices as part of the Integrated Care Team. The post holder will have responsibility for managing co-ordinating and delegating work ensuring referrals are dealt with according to clinical need, holistic assessments and care plans are recorded in line with Trust and Professional record keeping standards and clinical care at all times meets acceptable standards of patient safety and quality outcomes. The post holder will be required to work with a high degree of autonomy and professional accountability. A primary aim of the role is to prevent unnecessary admission of patients to an acute hospital and support timely discharge into the community. The post holder will also have a responsibility for re-enablement, rehabilitation, health protection and promotion programmes that improve and reduce inequalities. Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives. Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care. We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support. Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence Date posted: 16 September 2026 Pay scheme: Agenda for change Band: Band 5 Salary: £32,073 to £39,043 a year please note for part time hours the salary will be pro rata Contract: Permanent Working pattern: Full-time, Flexible working Reference number: 348-PSE-12539 Job locations: St.Mary's Community Health Campus (Portsmouth), Milton Road, Portsmouth, Hampshire, PO3 6AD, United Kingdom • Act at all times with Compassion, to be Committed to delivering high quality Care, use effective Communication, be Competent and have Courage when needed., • Person-Centred Care., • Participate in the holistic assessment, implementation and evaluation of programmes of care and therapy for patients in the home, without direct supervision. This includes those with chronic disease, terminal illness who wish to die at home and complex care needs. Other settings include, residential homes, nursing homes, clinic's community centres and community hospitals., • Recognise and respond to the need for appropriate referral to other members of the Community Care Team or external organisations including appropriate escalation of potential Safeguarding risks., • Provide safe medicines management in your area, according to professional and organisational guidelines to ensure safety and efficacy., • Inform the Senior Community Nurse / Community Matron of any concerns with patients, relatives, visitors, or staff that may compromise patient care., • Develop and maintain constructive working relationships and liaise effectively with all members of the multidisciplinary team so that patients' needs are met., • Communicate effectively with colleagues, patients and carers so that information is shared in order to meet patients' needs., • Act as a role model in the promotion of person-centred practice, and challenge practice, which is not person-centred, so that a person-centred culture is maintained, • Keep updated with relevant clinical developments and use knowledge to enhance standards of care., • Contribute to proactive interdisciplinary discharge and transfer planning for patients., • Practice and promote safe and effective skills in all aspects of clinical practice., • Practice and promote safe and effective record keeping in line with trust policies and professional standards., • Encourage a culture of patient wellness and co-production., • Ensure that patients with palliative care needs (and their families) have those needs met., • Demonstrate competence and confidence in clinical practice: this includes all clinical procedures that are relevant/specialist to the area., • Recognises own limitations in the provision of clinical care and urgency of patient's needs, referring to other healthcare professionals accordingly and is accountable for their own actions., • Support students in their learning and development., • Promote an open reflective learning culture., • Support new staff to received proper induction so that they understand acceptable practice and standards., • Actively support other teams in the department when needed so that those teams can deliver high standards of care., • Develop own professional skills and ensure these are shared with the team and wider Division., • Use reflective practice to analyse incidents and events and to develop high quality care., • Ensure practice follows evidence-based practice and national guidelines are followed., • Actively participates in the HIOW developments related to chronic disease management and targeted care, e.g. diabetes, coronary heart disease, stroke, dementia, falls within HIOW and across the boundaries of health and social care/primary and secondary care., • Initiates policy and practice changes as a result of incidents, audits and complaints. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. • BSc Nursing or RN currently registered with NMC., • Practice assessor/supervisor., • Post registration, specialist training relevant to speciality., • Current (UK/EU) Driving Licence and access to own vehicle for work purposes is required., • Access Course / Diploma in Health Care Studies., • Post Registration Qualifications., • Experienced in developing care plans., • Experienced in developing and delivering care and clinical interventions to patients., • Experience of Multi-Disciplinary Team working., • Experience of teaching, training and / or supervision., • Evidence of recent CPD., • Evidence of developing policy, guidelines contributing to management of resources., • Ability to prioritise workload and work autonomously, instruct and direct others; work is managed, not supervised., • Knowledge of working with students., • Knowledge of Patient Systems (SystmOne and RiO)., • Seeks opportunity to provide medium -- long term value., • Evaluates and streamlines ways of working., • Proactive, solutions focused attitude., • Focuses self and team to deliver results., • Provides clear goals and objectives., • Takes responsibility for resolving problems., • Makes things happen., • Motivates and nurtures talent., • Promotes continuous learning., • Promotes cohesion and team working., • Works collaboratively with teams within the Trust and across the Local Health Economy., • Assertive, honest and open., • Excellent interpersonal skills and ability to build and maintain relationships with other health and social care professionals, patients, carers and the public., • Ability to work on own initiative., • PC Literate., • Enthusiastic and well-motivated. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer name: Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address: St.Mary's Community Health Campus (Portsmouth), Milton Road, Portsmouth, Hampshire, PO3 6AD, United Kingdom Employer's website: (Opens in a new tab) For questions about the job, contact: Hiring Manager Philippa Cheesman, #J-18808-Ljbffr

Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: • 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!, • Full range of motoring discounts on MOTs, servicing, sales, and parts, • Access to an online platform with discounts across multiple retailers, • Paid sickness scheme, • Full range of employee assistance programmes and support services, • Cycle to Work scheme, • Professional development via our Motorv8 and Vospers 5 training schemes, • Manufacturer-specific training, • Generous staff and customer referral scheme Aftersales Manager The main purpose of a Vospers Aftersales Manager is to maximise service department profitability through the development of a professional and efficient team, while ensuring that each customer receives exemplary customer service. • Ensure the service department achieves budget objectives by continual examination of accounts, operating controls and composite figures to initiate improvements and corrective action where variations occur., • To operate the department efficiently, this will be measured by productivity and utilization, labour efficiency and KPI'S., • Ensure all daily, weekly and monthly reports are drawn from the dealer management systems to enable the monitoring of the accounting practices., • Ensure all business transactions are made within Vospers Company guidelines., • Continually develop knowledge relating to competition within the market place, especially within the dealer area of responsibility., • To ensure premises, equipment and other assets are controlled and used effectively and efficiently., • Promote and explain Customer Viewpoint standards to your team ensuring the department excels in customer satisfaction., • Motivate staff through positive leadership and frequent appraisal meetings to determine clear and obtainable objectives., • Encourage and endorse joint identification of training and support needs, confirming all personnel are trained to a level so they are able to carry out their work in an efficient and professional manner., • Provide coaching when required if individual goals are not met, helping to continually guide and control the effectiveness of the team., • Communicate important results, ensuring that all staff are kept up to date on department progress and success., • To improve the quality of customer service and retention through enhancing facilities, improving personnel skills and high standards of quality workmanship., • To ensure all customer complaints are dealt with promptly, courteously and sympathetically and to maintain an accurate written record of all complaints and actions taken to restore customer satisfaction, and ensure the same type of complaint does not reoccur., • To address issues relating to participation in customer service reporting. Define measures to prevent reoccurrence, set targets and allocate specific responsibilities, and to monitor progress to completion., • Ensure customer satisfaction through continuous quality control checks and support all Technicians in diagnoses and difficult work. Marsh Mills, Plymouth Dependent on experience and qualifications, to be discussed at interview Monday to Friday We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years' service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vosper's workforce. Vospers are a Disability Confident and Youth Friendly Employer No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. #J-18808-Ljbffr

Regent's Park Healthcare is looking for a Night Registered Nurse to join their team at Peninsula Heart Clinic. The role of a Night Registered Nurse at Peninsula Heart Clinic requires to be part of a multi-disciplinary team caring for elective cardiac patients undergoing procedures. The responsibilities entail assessing a patients heart performance and assisting before and after a surgery. A Night Registered Nurse must understand and comply with all the professional ethics, guiding the profession and be always of good conduct. Regents Park Healthcare (RPH) delivers high quality, cost-effective cardiac care, through excellent service, efficient operations management, well-trained staff, and uncompromising professionalism. It operates across the UK including independently regulated clinics in the following regions: Cambridge, Dorset and Plymouth. We provide a safe, friendly and comfortable environment for patients and their families at what we recognise is a vulnerable time in their lives. Our services are designed and delivered to suit the patient, never forgetting that each person is individual and has specific emotional as well as clinical needs. Job title: Night Registered Nurse Location: Peninsula Heart Clinic, University Hospitals Plymouth NHS Trust, Derriford Hospital, Derriford Road, Plymouth, PL6 8DH Reports to: General Manager & Cardiac Matron Contract: Full-time/Part-time Working pattern: variable working pattern according to the needs of the service, which may also include weekends. Hours: to be confirmed during interview Pay: £31,980.47 - £38,929.88 FTE (Band 5 to Band 6), depending on experience, plus 30% unsocial hours payment • To promote best quality service delivery care to patients., • To work unsupervised in accordance with national and local policies., • Be responsible for the welfare of patients in your care., • To be responsible for the assessment of care needs, the development of care plans, the implementation and evaluation of these care plans., • To carry out all relevant forms of care without direct supervision., • To work as part of a multi- disciplinary team., • Adhere to the NMC Code of Professional Conduct (2002)., • Adhere to the principles of Clinical Governance including teamwork, communication., • To demonstrate leadership, systems awareness, and ownership to provide the highest quality patient care., • Formulate, deliver, and evaluate care plans designed to meet the specific individual needs of patients., • Communicate effectively with all disciplines involved in planning of patient care., • Participate as directed in audit., • Report accidents/untoward occurrences and complaints to the Senior Nurse on duty., • Observe confidentiality of information and maintain comprehensive, contemporaneous records in line with policies and guidance such as NMC Guidelines for records and records keeping (2002)., • Take responsibility for personal development and education, including statutory, mandatory, and in-service training., • Maintain confidentiality of patients and colleagues., • Maintain a safe work environment., • Comply with infection control policies and procedures., • Treat all patients with kindness and respect., • To lead care management and delivery., • To share professionalism and clinical expertise with all members of the multi -disciplinary team., • Ensure the provision of a high standard of care to all service users., • To work within the framework of the NMC Code of Professional Conduct., • To act as a role model for junior staff., • To maintain own professional practice and have knowledge of new developments and concepts including the Knowledge & Skills framework., • To be aware of relevant nursing research and promote and participate in research initiatives., • Ensure adherence to policies, guidelines, and directives at all times., • To be guided by NMC directives e.g., Administration of Medicines, Exercising Accountability, Scope of Professional Practice, Guidelines for Record Keeping., • To maintain a high level of competent practice within the Scope of Professional Practice., • Ensure complete and accurate documentation of all clinical care provided in the department., • Assess workloads and be aware of changing situations and act accordingly., • Ensure compliance with all local and national policies., • Participate in audit where appropriate., • Complete all patient documentation accurately and in a timely manner., • Share professionalism and expertise with the multi-disciplinary team., • Deliver care in accordance with local policies., • Lead on care management for patients., • Assist with pre-assessment clinics when required., • Participate in relevant induction programmes for new staff., • To participate in educational programmes for own professional development, including (but not limited to) mandatory training in a) Fire safety b) Basic life support c) Moving and handling., • To participate in ongoing teaching programmes and staff development., • To act as an educational resource for others., • To encourage all staff to maintain their own professional practice and keep abreast of current developments and research., • To liaise with managers to ensure that educational needs are met. To ensure that members of staff are conversant with and adhere to the following: a) Fire safety b) Basic life support c) Moving and handling., • Ensure that all members of staff are conversant with and adhere to a) Policies and procedures, local, regional and national b) Correct use of equipment c) Clinical guidelines., • To ensure own training needs are met and maintain a development structure that will foster best practice., • Attend any specific clinical training that ensures clinical competency is maintained., • Complete reports and records as required by managers e.g., incidents/accidents., • Deal with complaints in accordance with local and Trust policy., • Nursing Degree & NMC registration., • Minimum 2 years nursing experience, ideally working in a cardiology setting, although full training will be provided., • Excellent communication and interpersonal skills., • Compassionate, professional, and patient-focused approach., • Ability to work flexibly in line with clinic activity., • Good organisational skills and the ability to work both independently and as part of a team. Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr

Rise Technical Recruitment Ltd is seeking an experienced Quality Manager for a Plymouth-based role. The position entails leading a quality team in a fast-paced manufacturing environment, driving improvements and solving problems to ensure the highest standards are met. The ideal candidate will have extensive experience with quality processes in manufacturing/engineering, strong leadership and a track record of managing customer complaints and KPIs. #J-18808-Ljbffr

A well-established façade contractor is looking to appoint an experienced Resident Liaison Officer (RLO) to support façade remediation and re-cladding projects across the Plymouth area. The business operates nationwide with a turnover of circa £30m, working with major housebuilders and developers, and has a strong order book for the next two years. Working on occupied residential buildings undergoing major façade remediation, you will act as the key point of contact between residents, the site team and the client. • Building strong relationships with residents throughout the works, • Keeping residents informed of upcoming works, access requirements and programme changes, • Managing resident queries, concerns and complaints professionally, • Coordinating access to properties where required, • Issuing resident communications, notices and project updates, • Working closely with the Site Manager and Project Manager, • Attending resident and client meetings, • Maintaining accurate records of all resident communication, • Helping minimise disruption while works are carried out on occupied buildings Previous experience as an RLO on refurbishment, façade remediation or occupied residential projects is highly desirable. You will need excellent communication and people skills, be organised and approachable, and be comfortable dealing with residents, clients and site teams in a professional manner. A great opportunity to join an established façade contractor with a strong pipeline of remediation work across the South West #J-18808-Ljbffr

About The Role We have an exciting opportunity for a Service Excellence Manager to join our field-based team, leading our Plumbing Engineers across South Wales and the South West. We're looking for a people-focused leader who is passionate about delivering exceptional customer service, driving operational performance, and creating an engaged, high-performing team. You'll play a key role in ensuring service excellence through effective leadership, coaching, and performance management of a team of directly employed engineers. This is a field-based role requiring regular travel throughout your area of responsibility. The salary is between £50,000 - £55,000 + £5,500 car/cash allowance, 10% bonus and private medical. About the Role As Service Excellence Manager, you will be responsible for the consistent delivery of high-quality customer service whilst ensuring operational performance is managed effectively against agreed budgets, KPIs and service standards. You will lead, support and develop your team, driving engagement and accountability while ensuring customers receive an outstanding service experience. Key Responsibilities • Lead, coach and performance manage engineers in line with company policies, procedures and employment standards., • Monitor and review service performance to ensure all SLA and contractual obligations are consistently achieved., • Manage operational performance and costs to ensure delivery remains within agreed budgets., • Analyse customer complaints, identify root causes and implement effective improvement plans., • Develop and maintain plans to ensure service performance is delivered 24/7, 365 days a year, including during periods of peak demand., • Produce and present weekly and monthly performance reports, highlighting risks, opportunities and corrective actions., • Conduct regular site visits and utilise a variety of communication methods to keep engineers informed, engaged and aligned to business objectives., • Influence and drive positive behavioural and performance improvements across your team., • Work closely with the Network Support Team to review performance and address operational issues., • Build strong working relationships with the Service Excellence Coach to ensure smooth day-to-day operations., • Ensure compliance with all Health & Safety, financial and operational requirements, adhering to legal obligations, best practice and the HomeServe Way., • Act as the primary point of contact for engineers, promoting company values, behaviours and a positive team culture. About You What You'll Need Essential • Previous experience in a management role, ideally within a field-based environment., • Proven experience managing performance and leading remote or mobile workforces., • Experience delivering financial and customer satisfaction targets., • Strong communication, coaching and stakeholder management skills., • Advanced Microsoft Office skills., • Full UK driving licence. Desirable • Experience working within an FCA-regulated environment., • Knowledge of trade regulations relevant to the HomeServe product portfolio. Why Join Us? This is an excellent opportunity to make a real impact by leading a team of skilled engineers, driving service excellence and helping deliver outstanding outcomes for our customers while developing a high-performing, engaged workforce. About Us Not Specified JBRP1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Complaints Handler (Internally known as a Complaints Customer Manager) Location: Exeter with hybrid working available following successful completion of training Contract: Fixed Term Contract (2 Years) Salary: £29,439 + Benefits Join Our Customer Resolution Team We're looking for a customer-focused Complaints Handler to join our team on a two-year fixed-term contract. This is an excellent opportunity for someone who enjoys problem-solving, building relationships, and delivering positive outcomes for customers. As a Complaints Handler, you'll investigate and manage customer complaints from initial contact through to resolution, ensuring every customer receives a fair, professional, and timely response. You'll play a key role in helping us improve the experience we provide to our customers by identifying opportunities for service improvement and championing customer-focused solutions. Key Responsibilities • Investigate and resolve customer complaints across a range of service areas., • Manage complaint cases from receipt through to final resolution., • Produce clear, accurate, and empathetic written responses within agreed timescales., • Liaise with colleagues and stakeholders across the business to gather information and achieve the best outcome for customers., • Identify complaint trends and provide feedback to support service improvements., • Ensure complaints are recorded and managed in line with regulatory requirements and company procedures., • Support improvements in customer satisfaction and customer experience performance measures.What We're Looking For, • Experience in complaints handling, customer service, or a customer-facing environment., • Excellent written and verbal communication skills., • Strong investigation and problem-solving abilities., • Ability to manage multiple priorities and work to deadlines., • A customer-first approach with a commitment to delivering excellent service., • GCSE Grade 4/C or above in English and Maths (or equivalent).Desirable:, • Experience within the utilities sector or a regulated customer service environment.Why Join Us? This role offers the opportunity to make a real difference to our customers while gaining valuable experience in a fast-paced, supportive, and continuously evolving environment. If you're passionate about helping customers, resolving complex issues, and influencing positive change, we'd love to hear from you. Ready to make a difference? Join us as our Complaints Handler and help deliver exceptional experiences for our customers every day. Our Benefits We believe in rewarding our people for their hard work and dedication. As our Complaints Handler, you'll enjoy: • Competitive Salary - £29,439 per annum, • Annual Bonus Scheme - Recognising company performance, • Pension Scheme - Helping you plan for your future, • Hybrid Working - Office-based during training, with home working opportunities available thereafter, • Employee Assistance Programme - Supporting your wellbeing, • Employee Discounts - Access to discounts on a range of products and services, • Annual Leave Allowance - Giving you time to rest and recharge, • Career Development Opportunities - Supporting your ongoing growth and developmentClosing Date: 15th October 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. JBRP1_UKTJ

Work with us Ready to kick your fast-fit career into high gear? That's what happens when you join us as an Assistant Manager. Right from the off you'll develop your managerial skills so that you're ready to run your own Kwik Fit Centre when the opportunity arises. If you've earned your stripes in the auto servicing trade, joining us as an Assistant Manager will get you the recognition and support you deserve. The Day to Day You'll be involved in running all aspects of Centre business, supporting the Centre Manager and your team so they can be at the top of their game and keep our customers safe on the road. You'll also role model amazing customer service for colleagues as the walking, talking embodiment of our values. What are these values? Don't worry, they're just things you do already if you're the right fit for us. Who we're looking for We want to meet people who are as ambitious about delivering great service as they are about their careers. Maybe you'll have been an Assistant Manager elsewhere, or perhaps you'll be looking to step up. Either way, you'll be used shouldering responsibility and will have worked your way up in auto repair or fast-fit roles where you supported your team delivered amazing customer experiences. As much as we'll support your development, you'll also be proactive in developing management behaviours like accountability, curiosity and understanding—you know, the reasons why you're respected at work. The Perks You'll be in for some of the best benefits in the industry. They include: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestream—access your wages before payday. Eyecare—free examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

Michael Page is seeking a Complaints Manager in the financial services sector, based in Manchester, to oversee the end-to-end handling of customer complaints and ensure resolutions comply with regulations.

Knowledge and experience of handling complaints in an NHS setting.

Simpson Millar LLP Solicitors is seeking a Complaints Manager to lead the end-to-end handling of client complaints. The successful candidate will oversee the complaints register, provide clear communication to clients and Fee Earners, and drive improvements to reduce future complaints while reportin

As a Complaints Manager in the financial services industry, based in Manchester, you'll oversee the handling of customer complaints, ensuring they're resolved effectively and in line with regulations. A successful Complaints Manager should have:. Manage the end-to-end complaints process, ensuring ti

James Andrews Recruitment Solutions Ltd is partnering with a community-focused housing provider in Staffordshire to recruit a Repairs Support Manager on a temporary three-to-six-month contract. You will lead the Repairs Support Team (up to six staff) and be responsible for planning and scheduling re

The post emphasizes handling complaints, delivering training, and contributing to service improvement across trust sites.

Eastertoun Primary is a non-denominational school in Armadale, which benefits from a mixed catchment area in terms of socio-economic background.The school currently has 12 primary classes and a nursery class.The school has a long-established and fully supportive and active Parent Staff Council as we

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

At CCH Group, we’re more than a care provider – we’re a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, we’ve grown into the nation’s largest care company, with over 260 locations and 14,000 care professionals delivering 1.Fle

The service is staffed 24 hours a day by a dedicated team of Support Workers, led by an experienced Registered Manager.

Childrens Residential Support Worker Temp to Perm 39 hours per week | £12.Immediate starts available We are currently recruiting for a Childrens Residential Support Worker to join a residential home supporting children aged 513 years with emotional and behavioural difficulties (EBD).This is a

Were looking for caring, positive people to join our team and help us provide personalised care and support to residents and people who use our services.Working as part of a supportive team, youll deliver person-centred care in line with individual care and support plans, helping people to live as i

Commercial Insurance Account Manager | Insurance Account Manager | Commercial Account Manager. B2B Commercial Insurance Account Manager.

For questions about this vacancy, please contact Lea Viljoen, hiring manager, at Lea.

Are you are looking for your next social care role, want to use your experience and get that feel-good reward? If so, then we would love to hear from you! Support Worker - Full Time 39 Hours Rainham, Kent £25,845 per annum + £1,800 per annum on completion of probation & assessment Shift patterns �

Job Title: Receptionist and Student Support Assistant, Loughborough Application Closing Date: Sunday, 01 November 2026 We are looking for a new Receptionist and Student Support Assistant for the School of Science.The successful candidate will join the team working across our two School of Science Ad

Company Description Discover CCH At CCH Group, we're more than a care provider – we're a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, we've grown into the nation's largest care company, with over 260 locations and 14,000 care profe

Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent co

HTG-UK in Plymouth is seeking Mental Health Ambulance Care Assistants.You will drive ambulances and support patients with complex mental health needs, ensuring safe transport, compassionate care, and adherence to care plans.The role requires a driving licence, enhanced DBS, and a paid two-week train

Crystal People Consultancy is seeking a National Account Manager to lead sales efforts and drive growth across the UK and international markets, especially in the United States.

We are seeking an experienced Account Managerto join our client's growing team in Essex.

STATSports is seeking a world-class Account Manager to support a high-profile club in the UK, on-site.

Evans Halshaw Hull Ford is looking for a Service Advisor to bridge customers and the workshop, ensuring a seamless visit.You’ll maximise revenue through Vehicle Health Checks and service plan sales, while delivering outstanding customer care in a fast-paced environment.Join a team that values reli

Kautec Recruitment is seeking an organised, confident Heavy Vehicle Service Advisor to join our busy HGV workshop.You will be the link between customers, technicians and and the workshop team, managing jobs from booking through to completion and invoicing.The role requires experience in HGV or fleet

GSF Car Parts in the United Kingdom is hiring a Retail Assistant to deliver excellent customer service, support click and collect orders, and drive branch performance through face-to-face sales.You will build relationships with customers and understand their garage needs while representing our value

JCT600 Ltd in York is seeking a Service Advisor for Mercedes-Benz York.You will be the trusted contact for customers throughout their servicing journey, coordinating with the workshop team and ensuring clear communication and smooth progress.Key duties include scheduling service appointments, advisi

Graduate Customer Service & Business Development Support Advisor.Graduate Customer Service & Business Development Support Advisor.Graduate Customer Service & Business Development Support Advisor.Be among the first 25 applicants.Graduate Customer Service & Business Development Support Advisor.Get AI-

Reliance Garage (Ryedale) Ltd in York is seeking a professional Service Advisor to be the first point of contact for customers booking vehicles in for servicing, MOTs and repairs.You will welcome customers, manage bookings and liaise with the workshop team.The role requires excellent communication,

This role offers variety across claims handling, customer support and complaints, with real responsibility for improving customer.

A leading utilities provider is looking for a Customer Service Advisor to join their team in Warrington.You will be the voice of the company, assisting customers through various channels.Candidates should have a customer-first mindset and excellent communication skills.The position offers a temporar

Hatfields JLR Hull is seeking a Service Advisor to be the trusted link between customers and our workshop, delivering an exceptional experience while promoting aftersales solutions to enhance vehicle safety and performance.You will drive revenue through Vehicle Health Checks, service plan sales and