Complaints manager jobs in RichmondCreate job alerts

*Part live-in or full live-in options available* This is a great opportunity to join a successful business located in North Yorkshire. Our client runs two very charming traditional country inns, with one dating from the 13th century, providing guests with contemporary accommodation, and great foo...

Day-to-day of the role: Lead the Customer Solutions complaints-handling team to resolve complaints efficiently and comprehensively, ensuring alignment with strategic and regulatory requirements while maintaining a positive customer experience. Head of Resident Voice – Social Housing Temporary –

You have experience responding to inquiries and complaints, managing relationships, and presenting reports to Council Committees. A high level of written and verbal communication skills is essential ...

Support the Complaints Management Process in respect of UK originated business, maintain appropriate records and reporting and operate as the primary contact Key Attributes & Professional ...

Handling employee complaints, managing grievance procedures, and facilitating mediation with other stakeholders, preparing cases for Employment Tribunals if required * Investigating and resolving ...

Support the Complaints Management Process in respect of UK originated business, maintain appropriate records and reporting and operate as the primary contact for the business You will need at least ...

Deal with complaints management, risk management, CQC, governance and writing policies This role is perfect for a healthcare governance professional who thrives in a fast-paced environment and is ...

Managing of Conduct and Complaints team * Adherence to Lloyd's and FCA regulatory requirements * Fostering a positive conduct environment Experience: * 5+ years' experience working in a relevant ...

```html Who You Are The ideal candidate for the Team Manager position in Social Care should possess a ... complaints resolution

Quality Manager is the main contact/escalation point for Customer Complaints where Customers Services are unable to resolve. * Support the Customer Services and/or Sales teams by providing product ...

The Arena Duty Managers will have a specialty area of work, Roster and Complaints, Training and Standards or Audience and Auditorium which will be decided as the role develops. These workstreams will ...

Ensure that all complaints raised by, or on behalf of a client, are resolved in accordance with company complaints procedure * Manage control of stock ensuring that correct stock products and levels ...

You will be responsible for the management and development of their complex in-life mortgage operations, including all mortgage customer relationships, vulnerable customer and complaints teams. These ...

Investigating and responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses * Undertake required risk assessments, health and safety checks and ...

We are recruiting on behalf of a leading Property Development and Asset Management company for an ... Complaints Resolution: Handle and resolve resident complaints with professionalism, escalating when ...

Responding to complaints, investigating where necessary * Holding meetings with key stakeholders ... Manage and train on-site team (if applicable), hold regular reviews, and ensure the team are ...

Prioritise guest satisfaction by managing guest feedback, resolving complaints, and ensuring that service levels consistently exceed expectations. * Financial & Budget Management: Oversee and control ...

Respond to occupier feedback, ensuring that any complaints are resolved quickly and appropriately. Assist the Senior Property Manager in financial management of the contract, including apportionment ...

Develop a communication strategy that enhances service satisfaction and reduces complaints and ... Significant experience managing SEND services at a middle or senior management level. * Deep ...

... complaints with a positive "can do" attitude. * strong communication skills, both written and ... in attending retail management meetings when the Store Manager is unavailable. For the right ...

Drive improvement across file audit completion and pass rates, complaints outcomes, AR oversight ... Manage the submission of all regulatory returns and internal Group regulatory reporting. Experience ...

Deal with customer complaints effectively and efficiently, referring to your Store Manager where necessary. * Ensure merchandising is in line with VM standards and the commercial objectives of the ...

Handle customer complaints and repair cost reimbursement requests efficiently. Oversee health and ... People management is of the essence and essential. Excellent communication style to explain ...

As the Assistant concession Manager for this brand, reporting to the Concession Manager, you will ... Proactively tackle and resolve all customer problems and complaints quickly and effectively