Complaints manager jobs in South CroydonCreate job alerts

Ensuring the complaints systems, policies and procedures are fit for-purpose, making recommendations for improvements and implementing changes * Writing reports and presenting to Senior Management

... management. 2-3 days on site in CroydonHours: 36 hours per week Reed Talent Professionals are ... Lead the Customer Solutions complaints-handling team to resolve complaints efficiently and ...

You will be responsible for the management and development of their complex in-life mortgage operations, including all mortgage customer relationships, vulnerable customer and complaints teams. These ...

Contracts Manager/Repairs Manager - Social Housing Up to 55k plus package - Permanent Based in ... Develop and maintain procedures for responding quickly and effectively to complaints and enquiries ...

Handle customer complaints and repair cost reimbursement requests efficiently. Oversee health and ... People management is of the essence and essential. Excellent communication style to explain ...

... complaints with a positive "can do" attitude. * strong communication skills, both written and ... in attending retail management meetings when the Store Manager is unavailable. For the right ...

Ensure timely resolution of queries, complaints, and ticketing issues within SLA standards. * Process prepay voucher orders, issue invoices, and manage delivery to customers. Internal & External ...

Contracts Manager/Repairs Manager - Social Housing Up to 55k plus package - Permanent Based in ... Develop and maintain procedures for responding quickly and effectively to complaints and enquiries ...

... complaints with a high standard of customer service care Reporting - Track enquiries to identify ... managing corporate and private events at a large, multi-space venue - Evidence of hitting set ...

Manage and resolve any conflicts, disputes, or complaints that may arise from the stakeholders and customers and escalate them as necessary. Build and maintain positive and productive relationships ...

Lead and manage a team addressing ASB complaints and statutory nuisances, ensuring timely and effective interventions. Investigate complex cases of ASB and statutory nuisances, including noise ...

Respond to and investigate clinical complaints, in line with policy and risk management. Submit clinical reports and updates to CCGs regarding their packages as per contractual agreements. Maintain ...

The role includes providing social work practice guidance and management oversight relating to case progression and management of - often complex - discharges, complaints and disputes, safeguarding ...

Ensure any guest complaints are at an absolute minimum and managed effectively at the time and not escalated to written complaints. * Be able to make decisions quickly; sometimes with incomplete ...

Night Assistant Guest Services Manager The Emory A fantastic opportunity has arisen for a ... Ensure all complaints are placed in Knowcross. * To settle disagreements or disputes between the ...

Rooms Division Manager Salary: £33,155.20 + 8.33% Annual Bonus Job Description * This role is the ... Relay with Heads of Departments with complaints and issues * Ensures the high standard of services ...

Always be available to deal with all guest queries and complaints. * Assist the Front of House Manager with any other relevant and necessary tasks as required. * On occasions may be required to cover ...

This role requires precise matching of post and diary entries, as well as keeping the Claims Manager informed of any issues or complaints. You will ensure full compliance with internal standards and ...

Confidently handle any guest complaints and ensure that suitable solutions are found in a timely ... Manage and maximize up selling opportunities within the department. Successful candidates for the ...

Investigate and address any food safety incidents or complaints. Who are we? We are Shangri-La, The ... As the our Manager- Performance and Data Insights you will have accountability for shaping the ...

Night Duty Manager Location: The Corniche, London, SE1 7TJ Working Hours: 4 days on, 4 days off ... Acting as the main point of contact for all queries and complaints. * You are a leader who cares ...

... complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the ...

... complaints. You possess strong expertise in housing legislation, the Housing Health and Safety Rating System (HHSRS), and case management. You're a proactive, adaptable individual with excellent ...