Location: Richmond-upon-Thames Full time Head Waiter role Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Do you enjoy working on your own? Hansel & Pretzel is a German Artisan Bakery and Delicatessen in Ham, Richmond upon Thames, close to the German School London. We are a small family-owned business with a friendly and loyal customer base who love our traditional German pretzels, bread, cakes and pastries (freshly baked on the premises every day) as well as our broad range of essential German groceries, sausages, snacks and sweets (imported weekly directly from Germany). There is, as far as we know, no other shop in all of London that does what we do – and we have built our reputation exclusively through word of mouth (which is why you won’t see much of us on social media – sorry :) We are looking for a Baker, preferably with experience in Central European bread making (German, Austrian, Polish) for our team of currently 3 bakers (who work independently but should be able to count on each other). We work with authentic German recipes and ingredients directly imported from Germany. Therefore, a working knowledge of the language would be helpful but is not necessary (we all speak German and English, one of us Polish). More important is experience in traditional bread making processes from scratch, including mixing, shaping, proving and baking. Our products range from dark wholegrain breads, rye and wheat sourdough breads and spelt loaves to seeded wholegrain rolls, wheat, spelt and rye rolls to our signature pretzel selection like hand rolled traditional pretzels, pretzel rolls and sticks (no worries if you never made a pretzel - there will be a training period to prepare you for the job). You need, however, at least 2 years of baking experience as you will work independently, manage your time effectively and work on all stations in the bread workshop. Your duties will include: - Preparation and baking of traditional breads, rolls and pretzels according to German recipes and with German ingredients - Operation of baking equipment and monitoring of baking process - Monitoring of ingredients and raw materials - Maintaining equipment and cleanliness of the workplace and complying with food hygiene regulations This is a position for someone who enjoys their craft, likes to learn new skills and work independently, is reliable, honest and gets things done on their own initiative. Permission to work in the UK is essential. - Full-time position with 40 hours per week, usually over 5 days - Night shift, usually 10pm to 6am - 28 days paid holiday - Pension Scheme - Staff discounts - £26,000 to £31,000 per year (£12.50 to £15.00 per hour) depending on skills and experience