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  • Barista
    Barista
    8 days ago
    £12.71–£13.8 hourly
    Full-time
    King's Heath, Birmingham

    Professional Café Barista Location: Perro, Unit 2, Kings Court, High St, King's Heath, Birmingham B14 7JZ Job Summary We are looking for an enthusiastic Professional Café Barista to join our front-of-house team at Perro. The successful candidate will be responsible for preparing and serving a wide range of hot and cold beverages, providing exceptional customer service, and maintaining a clean and organised work environment. You will also be responsible for taking customer orders, serving food and beverages, processing payments, and ensuring every customer has a positive dining experience. Key Responsibilities • Prepare and serve quality coffee and other hot and cold beverages in a fast-paced café setting., • Monitor and replenish supplies as needed and adjust and calibrate equipment as required., • Maintain a clean and organised work area, including cleaning coffee machines, equipment, utensils, and other work surfaces., • Provide excellent customer service by greeting customers, taking orders, processing payments, and serving food and beverages., • Collaborate with team members to ensure smooth daily operations and a positive working environment., • Work closely with kitchen staff to ensure accurate and timely delivery of customer orders., • Maintain a clean, welcoming, and organised dining area., • Ensure high standards of food, beverage, hygiene, and customer service are maintained at all times. Experience/Qualifications • Previous work experience as a Barista, with hands-on experience using professional coffee and brewing equipment., • Ability to work effectively in a fast-paced café environment while maintaining attention to detail., • A positive attitude and strong team-working skills., • Excellent customer service and communication skills., • Reliable, friendly, and professional approach to work. Schedule • Day shift, • Monday to Friday, • Weekend availability, • Flexible working hours depending on business requirements

    Immediate start!
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  • Case Administrator
    Case Administrator
    8 days ago
    £25000 yearly
    Full-time
    Birmingham

    This is an important role within a growing business. You will be responsible for keeping transactions moving, liaising with clients, lenders, solicitors and other professional parties, and ensuring that everyone has the information they need to get deals completed efficiently. The business is a specialist property and business finance brokerage, arranging bespoke funding solutions for property investors, developers and businesses across the UK with a view to grow and expand. Opportunity for career progression. The Role Your day-to-day responsibilities will include: • Preparing and submitting finance applications to lenders, • Collating supporting documentation and information from clients, • Liaising with lenders throughout the application and underwriting process, • Regularly progressing live cases and identifying outstanding requirements, • Chasing clients for documents and information required by lenders, • Liaising with solicitors on both sides of a transaction to help progress matters towards completion, • Liaising with valuers, accountants and other professional advisers where required, • Keeping clients informed of progress throughout their transaction, • Monitoring lender requirements, valuations, legal work and outstanding conditions, • Maintaining accurate case records and updating our CRM system, • Ensuring important deadlines and proposed completion dates are monitored, • Assisting with the preparation of documents, correspondence and client communications, • Providing general administrative support to the Director, • Taking ownership of cases and proactively helping to resolve issues that could delay completion About You We are looking for someone who is highly organised, confident communicating with people and comfortable taking responsibility for getting things done. You should be: • Proactive rather than waiting to be asked to chase something, • Highly organised with strong attention to detail, • Confident speaking with clients, lenders and solicitors by telephone and email, • Comfortable managing several live transactions at the same time, • Persistent and comfortable chasing outstanding information, • Professional and personable when dealing with clients, • Able to prioritise tasks and recognise what needs attention urgently, • Confident using email, Microsoft Office and CRM systems, • Able to work independently as part of a small and growing business Experience within property finance, mortgages, bridging finance, development finance, conveyancing, estate agency or financial services would be particularly useful, although we would consider someone with strong administrative and case-management experience from another professional environment.

    Easy apply
  • Business Consultant
    Business Consultant
    12 days ago
    £34000–£38700 yearly
    Full-time
    Rednal

    Pay: £36,500.00 per year Job description: Business Consultant Job overview RestroIQ Ltd is a UK-based consultancy and digital decision-support business serving restaurants, caterers, takeaways, food vendors and aspiring food-business owners. We are seeking a Business Consultant to support the delivery of client consultancy assignments and the continued development of our digital decision-support services. The successful candidate will assess business feasibility, analyse financial and operational information, identify commercial risks and improvement opportunities, and translate findings into practical recommendations. The role will also help convert recurring client requirements into defined improvements for RestroIQ’s digital platform and decision-support tools. Job details • Salary: £36,500 gross per year, • Working hours: 37.5 hours per week, • Employment type: Permanent and full-time, • Location: Birmingham, • On-site availability at RestroIQ’s Birmingham office is required, • Occasional attendance at client premises may be required, • Hybrid working arrangements may be discussed where appropriate, subject to business and client-delivery requirements, • Reporting to: Director, RestroIQ Ltd Key responsibilities • Assess the feasibility and commercial viability of proposed and existing businesses, including their business models, locations, target customers, start-up costs, operating assumptions and anticipated revenue., • Prepare and review cost, pricing, profitability and break-even analyses., • Analyse fixed and variable costs, expected sales volumes, delivery-platform charges and other factors affecting business performance., • Gather and document client requirements through structured discussions and reviews of relevant business information., • Map existing or proposed operational processes and identify inefficiencies, control weaknesses, commercial risks and opportunities for improvement., • Translate analytical findings into evidence-based recommendations, options and practical implementation plans., • Advise clients on business-model development, operational improvement, cost management, service delivery and commercial decision-making., • Translate recurring client needs and consultancy findings into defined business requirements for RestroIQ’s digital platform and decision-support tools., • Work with technical resources to clarify required functionality, business rules and intended user outcomes., • Support clients with the implementation of agreed recommendations and establish appropriate measures for monitoring results and benefits., • Prepare professional feasibility reports, financial models, process maps, analytical summaries, presentations and other client deliverables., • Attend client meetings and present analytical findings and recommendations where required., • Manage assigned consultancy work in accordance with agreed deadlines and quality standards. Essential skills and experience • One to two years of relevant experience in business consultancy, management consultancy, business analysis, commercial analysis or a closely related role., • Experience gathering, documenting and evaluating business requirements., • Understanding of profitability, pricing, cost analysis and break-even assessment., • Ability to identify business risks, inefficiencies and improvement opportunities., • Strong report-writing, presentation and stakeholder-communication skills., • Strong organisational skills and the ability to manage multiple client assignments and deadlines., • Proficiency in Microsoft Excel and PowerPoint., • Ability to work on site at RestroIQ’s Birmingham office and attend client premises when required. The successful candidate will report to RestroIQ Ltd’s Director and work closely with clients and the company’s technical resource. The position requires a practical, analytical and client-focused individual who can convert business information into clear recommendations and support clients with implementation. Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Assistant commercial manager
    Assistant commercial manager
    27 days ago
    £31300–£42000 yearly
    Full-time
    Birmingham

    About the Company We are a growing business operating across retail, wholesale and e-commerce, offering a wide range of products to customers through our physical and online channels. We are committed to improving our product offering, customer experience and digital presence while developing sustainable commercial growth. We are now seeking an experienced and commercially minded Assistant Commercial Manager to join our team and support the continued development of our sales and commercial operations. About the Role The Assistant Commercial Manager will support the management team in analysing business performance, identifying commercial opportunities and implementing strategies to increase revenue and profitability. The role involves working closely with sales, purchasing, marketing, retail and e-commerce teams. The successful candidate will use sales information, customer insights, market research and competitor analysis to support pricing, product selection, promotions and wider commercial decisions. This is a varied role suited to someone who enjoys working with data, understanding customer demand and contributing to practical business growth. Key Responsibilities • Analyse sales performance, customer demand and market trends to support commercial decision-making., • Monitor sales volumes, product performance, margins, stock levels and profitability., • Assist management with pricing strategies, promotional activities and product range planning., • Review customer purchasing patterns and identify opportunities to improve sales and customer engagement., • Conduct competitor and market research to identify changing market conditions, competitor activity and potential business opportunities., • Research and assess potential new products, suppliers and commercial opportunities., • Support purchasing decisions by reviewing product demand, stock performance, pricing and supplier information., • Assist with supplier relationships, supplier communications and commercial negotiations., • Prepare sales forecasts, management reports, performance updates and commercial analysis., • Track key commercial performance indicators and highlight areas requiring improvement., • Work with marketing teams to support promotional campaigns and activities designed to increase sales., • Work with retail and e-commerce teams to improve product presentation, availability and customer experience., • Support the development and implementation of commercial plans and strategies., • Assist in identifying opportunities to increase revenue, improve margins and reduce unnecessary costs., • Contribute to business planning, product development and commercial projects., • Maintain accurate commercial records and ensure relevant information is available to management., • Provide regular updates and recommendations to senior management based on sales and market analysis., • Undertake other commercially related duties appropriate to the role. Skills and Experience The ideal candidate will have: • Experience in a commercial, sales, purchasing, business development or related environment., • Strong analytical and problem-solving skills., • Good understanding of sales performance, pricing, margins and commercial planning., • Ability to analyse sales and market information and turn findings into practical recommendations., • Good knowledge of customer behaviour, market trends and competitor activity., • Strong communication and negotiation skills., • Good organisational and time-management skills., • Ability to work effectively with sales, marketing, purchasing, retail and e-commerce teams., • Good attention to detail and ability to prepare accurate reports., • Ability to work independently while contributing effectively to a wider management team., • Good IT and spreadsheet skills, with the ability to work with sales and commercial data. Key Attributes We are looking for someone who is: • Commercially aware and results focused., • Analytical and comfortable working with data., • Proactive in identifying opportunities and solving problems., • Well organised and able to manage competing priorities., • Confident communicating with colleagues, suppliers and business partners., • Customer focused and interested in understanding changing customer needs., • Flexible and willing to support different areas of the business., • Able to make well-informed recommendations based on research and available business information.

    Easy apply
  • Business Development Manager
    Business Development Manager
    28 days ago
    £36500–£38000 yearly
    Full-time
    Smethwick

    1. Liaise with the director and senior staff to determine the range of goods and services to be sold across the retail, off-licence and takeaway arms., 2. Contribute to the development of sales strategies and set annual and quarterly sales targets by channel., 3. Identify and secure new B2B accounts, including local trade, catering, wholesale and event customers., 4. Compile and analyse sales figures by SKU, category and channel; produce reports and commercial recommendations for the director., 5. Conduct market research and customer surveys on product range, packaging and pricing, including consumer demand for regional Indian ready-meal and grocery lines., 6. Negotiate supply agreements and pricing with wholesalers and specialist Indian grocery and spice importers; manage margin and cost of goods., 7. Develop the commercial specification for the Indian takeaway menu — pricing architecture, portion economics, promotional bundles — working with the head chef on costings and feasibility., 8. Manage third-party delivery aggregator relationships (Deliveroo, Uber Eats, Just Eat), including commission terms, listing optimisation and campaign spend., 9. Plan and evaluate marketing campaigns and promotional activity; measure ROI., 10. Monitor competitor activity across the Hampton and wider south-west London catchment., 11. Ensure commercial activity complies with alcohol licensing conditions, Challenge 25 and relevant trading standards requirements. Skills Needed: Person specification Essential Degree-level qualification or equivalent, or substantial demonstrable experience in a business development, commercial or account management role. Proven record of revenue growth and account acquisition. Strong communication and numeracy: margin analysis, pricing, forecasting. Commercial negotiation experience with suppliers or trade customers. Working knowledge of the UK food retail and off-licence sector. Desirable 1. Familiarity with Indian and South Asian food categories, ingredients and supplier networks., 2. Experience with EPOS and stock management systems. Personal Licence holder under the Licensing Act 2003.

    No experience
    Easy apply
  • Online sales Assistant
    Online sales Assistant
    30 days ago
    £31300–£32000 yearly
    Full-time
    Birmingham

    About the Role We are looking for a motivated and organised Online Sales Assistant to join our team. The successful candidate will support the day-to-day management of online sales, customer enquiries, orders, product listings and stock information. Key Responsibilities • Respond to customer enquiries and orders through email, online chat and social media., • Process online sales orders accurately and coordinate with logistics for delivery., • Maintain and update product listings on the company website and e-commerce platforms., • Monitor stock levels and ensure product availability is accurately reflected online., • Handle customer complaints and resolve issues professionally and efficiently., • Work with the marketing team to support online promotions and special offers., • Monitor online sales performance and prepare regular reports for management., • Maintain accurate sales and customer records., • Follow company policies, procedures and relevant industry requirements. Requirements • Previous experience in sales administration, online sales or customer service is desirable., • Good communication and customer service skills., • Strong organisational and administrative skills., • Good IT skills and confidence using online sales platforms., • Ability to work independently and as part of a team., • Good attention to detail and ability to manage multiple tasks.

    Immediate start!
    No experience
    Easy apply
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