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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing Develop and mentor the testing team fostering an environment of continuous improvement and excellence Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes Enhance and refine the testing methodology, adapting best practices and innovating approaches Collaborate with insight providers across the whole UK business What we’re looking for Outcome testing or Quality Assurance experience in a regulated environment Ability to lead a testing programme delivering results through others An ability to self-identify process improvements to improve efficiency, and then execute them Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do Develop and maintain the machine learning models which define our competitive advantage in the financial services market. Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. Consult on complex statistical test design, to efficiently learn our way into new areas of the market. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. Experience using deep learning models, particularly for sequential data. Familiarity with Open Banking or Credit Bureau data. Experience working with multi-modal data; in multiple formats from a variety of different sources. Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

6-Month Fixed-Term Contract Remote £75,000 pro rata We are partnering with a leading network infrastructure provider undergoing a significant fibre network expansion programme and are seeking an experienced Network Monitoring Engineer to support the successful delivery of this initiative. This is a hands-on engineering role where you'll be responsible for designing, implementing, and commissioning monitoring and observability solutions across newly deployed fibre infrastructure and network equipment. Working closely with Network Operations and Core Network teams, you'll ensure full visibility of critical services from day one through modern monitoring technologies, streaming telemetry, and AI-driven analytics. Key Responsibilities Monitoring & Observability • Design and implement end-to-end monitoring solutions across new fibre infrastructure deployments., • Build and maintain streaming telemetry pipelines to provide real-time network visibility., • Configure, optimise, and manage VictoriaMetrics environments, including ingestion, retention, and performance tuning., • Deploy and support Nagios-based monitoring solutions, alerting workflows, and service health checks., • Implement AI-driven analytics and anomaly detection capabilities to improve fault identification and operational efficiency., • Develop and maintain Grafana dashboards and visualisation platforms to provide actionable operational insights. Network Infrastructure & Engineering • Commission monitoring solutions across fibre nodes, OLTs, and Layer 1-3 network devices., • Work collaboratively with Core Network teams to ensure monitoring aligns with evolving network architecture., • Establish baseline performance metrics and SLA-driven alerting thresholds., • Continuously improve monitoring platforms, tooling, and operational processes. Documentation & Knowledge Transfer • Produce high-quality technical documentation and operational procedures., • Create runbooks, escalation processes, and support documentation., • Facilitate knowledge transfer to Network Operations and Engineering teams., • Provide regular project updates and contribute to project reviews and planning activities. Required Experience & Skills • Proven experience in a senior Network Monitoring or Network Engineering position within an ISP, managed services, telecommunications, or large-scale infrastructure environment., • Strong hands-on experience with VictoriaMetrics in production environments., • Solid experience configuring and administering Nagios monitoring platforms., • Practical experience with streaming telemetry technologies including gNMI, gRPC, Telegraf, and gNMIc., • Exposure to AI/ML-driven monitoring, analytics, or anomaly detection solutions., • Strong understanding of networking fundamentals including TCP/IP, BGP, OSPF, VLANs, and optical networking technologies., • Ability to work autonomously and deliver against project deadlines and milestones., • Excellent documentation, communication, and stakeholder management skills., • Strong attention to detail with a focus on reliability, resilience, and operational excellence. Desirable Skills • Experience supporting FTTH or dark fibre network deployments., • Scripting and automation experience, ideally using Python., • Familiarity with Grafana, Prometheus, or similar observability platforms., • Knowledge of SNMP, NetFlow/IPFIX, and syslog-based monitoring environments. What's on Offer • Opportunity to play a key role in a major network infrastructure programme., • Exposure to modern observability, telemetry, and AI-driven monitoring technologies., • Collaborative engineering environment with significant project ownership., • Competitive contract package and immediate project impact. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Apprentice Technical Support Engineer One Big Circle – Derby Full-Time (fixed-term for length of apprenticeship) 37.5 hours over five days £9 per hour About One Big Circle Formed in 2017, One Big Circle is a fast-growing technology company that provides “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI providing end to end solutions which allow our customers to dramatically improve their operational efficiency and safety. Our culture is one of high-quality technical delivery and we work at a speed that many industries are unaccustomed to; we have done this by building a team dynamic that challenges and empowers our people and creating an environment where everyone contributes and learns. We are growing, profitable and have ambitious plans to continue expansion in and beyond our existing markets. We are looking for a proactive and motivated individual to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of people in the rail industry. AIVR has won dozens of awards and is recognised as the market leading solution, but we are building many more opportunities both in existing and new markets which will further accelerate our growth. As an employer, we believe in a happy, inclusive & supportive workplace where everyone can work to their best ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary We are seeking an ambitious and pro-active apprentice with a passion for electro-mechanical engineering to join and strengthen our Site and Systems Teams. This role offers the opportunity to complete a Level 6 Degree Apprenticeship in Electro-Mechanical Engineering while contributing directly to the installation, maintenance, and development of our systems. Over the course of the programme, you will be expected to take ownership of both your practical and academic development, working towards successful completion of a BEng (Hons) qualification and Degree Apprenticeship Certificate, evidenced through a final end-point assessment and portfolio of work. The five year standard will combine block-release study at the University of Nottingham with structured self-directed study. Alongside this, you will play an active role in delivering high-tech projects, primarily involving the installation and integration of systems on trains at depots across the UK, as well as supporting system build, development, and testing activities at our Derby production facility. The role involves regular travel to customer sites nationwide and requires the ability to balance operational responsibilities with the demands of degree-level study. A proactive approach to learning, strong problem-solving capability, and the discipline to manage independent study are essential. You will gain hands-on experience working with a range of advanced technologies, including machine vision systems, precision lighting, laser measurement, thermal sensing, embedded Linux platforms, IP networking, and GPS/4G/5G connectivity. This exposure will enable you to develop a strong foundation in system integration, fault-finding, and engineering in real-world environments. This is a dynamic and demanding role, offering the opportunity to apply academic learning directly to practical engineering challenges. You will also gain broader business exposure through collaboration with teams such as Business Development. The programme requires strong analytical and mathematical ability, alongside a high level of commitment and self-motivation. You will be supported by experienced engineers, with the Lead Site Engineer ensuring a varied workload that reinforces and complements your academic learning. This is an exceptional opportunity for the right candidate to build a long-term career in electro-mechanical engineering. Responsibilities This is a hands-on role with varied responsibilities, working hours, and locations depending on the specific project requirements. While based from our Derby office, the role is primarily site-based, there will be a need to travel to our head office in Bristol several times per year. Travel and accommodation for these visits will be arranged and costs covered by the company. Other responsibilities of the role will include the following: • Support in the installation and commissioning of cutting-edge monitoring systems, • Assist the Lead Site Engineer with planning work, including risk assessments and method statements, • Perform on-site tasks safely and professionally, • Collaborate effectively with team members to diagnose issues and develop practical solutions, • Create and maintain technical documentation during system build and testing phases, • Contribute to system assembly, configuration, and testing at our Derby production facility, • Develop the ability to interpret technical drawings, schematics, and blueprints, • Track project progress and produce detailed site reports, ensuring thorough documentation, • Assist in procurement by specifying technical requirements for components and related equipment, • Engage with customers on- and off-site, supporting professional and collaborative working relationships during installation and commissioning activities Personal Qualities and Experience • Highly motivated with a clear commitment to completing a five year Level 6 Degree Apprenticeship, • Demonstrates initiative and a proactive approach to learning and problem-solving, • Strong mathematical and analytical skills, with the ability to apply these in practical engineering contexts, • Good communication and organisational skills, with the ability to manage competing demands between work and study, • Effective when working under pressure, with a resilient and delivery-focused mindset, • Flexible and adaptable approach, combined with meticulous and systematic attention to detail when required, • Strong written communication skills, particularly for technical documentation, • Willingness to take ownership of personal development and continuously improve technical capability, • 18+ with a UK Manual Driving Licence and willingness to travel to various UK site locations, including staying away from home as required (highly desirable) Entry Requirements • A relevant Engineering BTEC, a prior engineering apprenticeship, or equivalent demonstrable experience in a relevant field (considered on a case-by-case basis), • OR A-Level Mathematics at Grade B (or equivalent) plus two additional A-Levels at Grade B or above (or equivalent), • GCSE English Language at Grade 4 (Level 2) or above (or equivalent), • GCSE Mathematics at Grade 5 or above (or equivalent) https://www.nottingham.ac.uk/engineering/campaigns/apprenticeships/electro-mechanical-engineer-degree-apprenticeship.aspx Company Benefits Include: • Auto enrolment Pension Scheme, • Life Assurance, • Private Healthcare Cover, • Work related training courses as required, • Office-Centric role, • Secure bike storage and shower facilities, • Social events You would be a valued part of a fast growing team where your ideas and opinions are valued as we continue the exciting journey of One Big Circle. To apply please send a covering letter along with CV to jobs@onebigcircle.co.uk _

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Opportunity of developing domain centric AI solutions, • Immense learning opportunities specifically in Gen AI/Agentic AI related technologies The Role As AI wave is sweeping across IT services industry, every customer and domain are embarking upon AI adoption in a significant manner. This will be an opportunity to be part of a core group of AI Engineers working on developing AI led solutions for improved productivity and efficiencies across the landscape. Your responsibilities: • Assist in designing, building, and maintaining scalable data pipelines for structured and unstructured data, • Develop, train, and evaluate machine learning and deep learning models, including neural networks, • Work with Large Language Models (LLMs) for tasks such as text generation, summarization, and semantic analysis, • Contribute to Generative AI (GenAI) applications and experimentation, • Implement and integrate RESTful APIs for deploying AI models into production environments, • Collaborate with senior engineers and data scientists to improve model performance and reliability, • Participate in code reviews, testing, and documentation to ensure high-quality deliverables, • Support model monitoring, debugging, and optimization in real-world applications, • Stay up to date with emerging AI/ML trends and tools, contributing innovative ideas to the team Your Profile Essential skills/knowledge/experience: (Up to 10, Avoid repetition) • Proficiency in Python programming, • Foundational understanding of machine learning concepts and algorithms, • Familiarity with frameworks such as TensorFlow (or PyTorch equivalent), • Basic knowledge of Natural Language Processing (NLP) techniques, • Understanding of Neural Networks and deep learning fundamentals, • Exposure to Generative AI concepts and LLMs (e.g., prompt engineering, embeddings), • Knowledge of working with APIs and data exchange formats (e.g., JSON, REST), • Preferable but not mandatory. Hands-on experience with working in HTML/CSS/JS., • Familiarity with version control systems such as Git, • Strong analytical thinking and problem-solving skills Desirable skills/knowledge/experience: (As applicable) • Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field, • Academic or project experience involving ML models, NLP, or AI systems, • Exposure to cloud platforms (e.g., AWS, Azure, GCP) is advantageous, • Understanding of software engineering principles and development lifecycle, • Internship, coursework, or personal projects demonstrating AI/ML application, • Strong communication skills and ability to work in a collaborative environment Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Senior Electrical Contract Manager - Derby Your new company You will be joining a well-established, privately owned electrical contractor based in Derby, through a recruitment partner. The business has a strong reputation for delivering high-quality building services solutions across commercial, industrial, and public sector projects.Due to continued growth and a strong project pipeline, the company is now seeking an experienced Senior Electrical Contract Manager to oversee the successful delivery of multiple projects and strengthen its operational leadership team.Your new role As a Senior Electrical Contract Manager, you will take full responsibility for the management and delivery of electrical building services projects from pre-construction through to completion.Working closely with clients, site teams, and internal departments, you will ensure projects are delivered on time, within budget, and to the highest quality and safety standards.You will play a key leadership role within the business, overseeing multiple contracts simultaneously, managing project teams, and driving performance across all stages of delivery.Key responsibilities will include: • Managing multiple electrical contracts across various sectors, • Overseeing project delivery from design coordination through to handover, • Leading and supporting site teams, including Project Managers and Supervisors, • Managing client relationships and attending regular progress meetings, • Ensuring compliance with HSE regulations and company procedures, • Monitoring project financial performance, including budgets, variations, and forecasts, • Liaising with design, commercial, and procurement teams, • Identifying and mitigating project risks, • Supporting business growth through client retention and repeat businessWhat you'll need to succeed Proven experience in a Senior Contracts Manager or Contracts Manager role within building services • Strong background working for an electrical contractor, • Experience delivering medium to large-scale projects across commercial or industrial sectors, • Excellent knowledge of electrical building services and UK regulations, • Strong leadership and team management skills, • Commercial awareness with experience managing project budgets and margins, • Ability to build and maintain strong client relationships, • Strong organisational and problem-solving skills, • Relevant electrical qualifications (e.g., HNC/HND or degree in Electrical or Building Services)What you'll get in return Competitive salary, depending on experience • Bonus scheme, • Car allowance or company car, • Private medical cover, • Life insurance, • Enhanced pension contribution, • 25 days annual leave plus bank holidays, • Company phone and laptop, • Long-term career progression within a growing and reputable businessWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4799250

Teaching Assistant Be Part of Something Special at Ryefields: A New Special School in Derby! Close date: Tuesday 2nd June Are you a caring and enthusiastic individual looking to make a real difference in the lives of children with Autism Spectrum Condition (ASC) and Social, Emotional, and Mental Health (SEMH) needs? If so, this is your opportunity to join the team at Ryefields! �? Position: Teaching Assistant (TA) ?? Location: Aurora Ryefields School, Ryefields, Derby?? Contract Type: Full-time, Permanent, Term Time Only?? Hours: 40 hours per week, Monday to Friday - Immediate start date (pending onboarding checks) ?? Salary: £22,996 to £25,068 (Actual annual salary, dependent on experience and qualifications)?? Hourly Rate: £12.87 to £14.03 p/hr About Ryefields Ryefields is a brand-new, purpose-built special school in Derby, dedicated to providing outstanding education and support for children and young people with ASC and SEMH needs. Our vision is to create a safe, nurturing, and inspiring environment where every child can achieve their full potential. As our school continues to grow and expand its site, we are delighted to share the next phase of our development and the exciting opportunities this brings for future pupil enrolment. As part of the Ryefields team, you'll play a key role in creating a positive and inclusive school culture right from the start. The Role As a Teaching Assistant at Ryefields, you will support the educational, social, and emotional development of our students. Your responsibilities will include: • Supporting the class teacher in delivering lessons and activities tailored to the needs of students., • Providing one-to-one and small group support to help students engage in learning., • Assisting with the implementation of Education, Health, and Care Plans (EHCPs)., • Promoting positive behaviour and emotional regulation using agreed strategies., • Helping to create a safe, inclusive, and stimulating classroom environment., • Supporting students with personal care, where necessary, in a dignified and respectful manner., • Monitoring and recording student progress, contributing to reports and feedback for teachers and families. What We're Looking For • Experience working with children, ideally in a SEND or educational setting (desirable but not essential)., • A passion for supporting children with ASC and SEMH needs., • Strong communication and interpersonal skills, with the ability to build positive relationships., • Patience, empathy, and a proactive approach to problem-solving., • A commitment to safeguarding and promoting the welfare of children and young people., • Relevant qualifications, such as Level 2 or 3 Teaching Assistant, are desirable but not essential. How to Apply If you are enthusiastic about making a difference and excited to be part of the Ryefields team, we'd love to hear from you! For candidates that haven't worked in this sector before please be aware that the application process is far more detailed and thorough compared to other sectors. Please complete an online application form in full, remembering to include all employment and education details and a personal statement that will make us really keen to speak to you.? If you need any assistance or would like any more information, please contact Karen?in the Aurora Group Recruitment Team at Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search. Join us at Ryefields and help create a school where every child is supported, understood, and inspired to thrive!

Workshop Manager (Rail)£57,000 - £67,000 + 33 Days Holiday + EV Car Scheme + Development + Company BenefitsDerbyCertain Advantage is hiring for a Workshop Manager based in Derby.This role is on a permanent basis and is primarily site-based, leading the day-to-day operations of a fast-paced rail production and refurbishment facility.Are you a Workshop Manager or an experienced leader with a background in Rail, Heavy Engineering, or Heavy Industrial environments, looking for a pivotal role driving production, safety, and operational excellence, for a growing business which promotes ongoing development?Do you want to join a highly successful rail services business where you will act as the key operational lead, coordinating resources, managing risks, and leading a dedicated production team, with a high degree of autonomy, and the ability to impact the ongoing success and growth of the business?This is an excellent opportunity to join a business with a strong pipeline of work, where you’ll have real ownership over site performance, continuous improvement initiatives, and a "right first time" production culture.The Company:We are working with a well-established rail engineering services provider based in Derby. With an expanding pipeline of work and a focus on safety, quality, and environmental excellence, the business is seeking a strong operational leader to manage, optimize, and safely drive their rail production and workshop facilities.The Role:This role is for a Workshop Manager with a background in Rail or Heavy Engineering, taking full responsibility for the safe, efficient, and compliant operation of the site.You will lead day-to-day site activities, ensuring production targets and schedule adherence are met while driving excellence across safety, quality, and resource management.Day to Day: • Lead and oversee all site operations within the rail facility, ensuring activities are delivered safely, on time, and to required standards., • Manage and coordinate safe, controlled, and timely vehicle movements within production and testing areas., • Ensure efficient scheduling and coordination of all T2 production activities, monitoring progress against plans and adjusting priorities to meet delivery targets., • Allocate and optimize the workforce and equipment, balancing resources across shifts to maximize efficiency and minimize downtime., • Promote and enforce a strong safety culture, including preparing, reviewing, and approving RAMS and lifting plans., • Ensure all personnel are suitably trained, competent, and authorized for their roles, maintaining up-to-date qualification records., • Drive a "right first time" culture across the site, supporting inspections, testing, validation, and addressing non-conformances., • Conduct regular site audits and inspections to ensure total readiness for internal and external audits., • Oversee material requests and coordinate with supply chain teams to ensure timely availability and avoid production delays., • Manage site KPI reporting accuracy, including planning accuracy, schedule adherence (OTD), and ERP/work order data integrity.The Individual:, • Proven experience in a Workshop Manager or similar leadership/site management role., • Background within Rail, Heavy Engineering, or a Heavy Industrial production environment., • Demonstrated leadership and resource management skills, with a track record of balancing shifts and driving team performance.Benefits:, • Employee Electric Car Scheme, • Cycle to Work Scheme, • Annual Salary Reviews & Pension Contributions, • Monthly Rewards & Recognition, • Long Service Awards & Gift Vouchers, • 33 Days Holiday (increasing with service), • On-Site Treats & Company Socials, • Career Development & Company Sponsored Training Courses, • Free Eye Test & Specs Vouchers, • Free On-site Parking, • Holiday Trading Scheme, • Employment Discount Schemes (Savings on High Street, Gyms, Tech, Restaurants, and Travel), • Employee Assistance ProgrammeDoes this sound like your next career move? Apply today.Working with UsWe go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it.We work with businesses across the UK to find the best people. If this job is not for you, get in touch to register for job alerts and career guidance tips.

EHS Advisor\n\nDerby\n\n£40,000 - £50,000 + Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Package + Career Progression + Immediate Start\n\nTake on the role of an EHS Advisor with a leading international technical engineering and construction main contractor. This is a fantastic opportunity for a Health & Safety professional to support high-value, complex projects across the industrial construction sector.\n\nCandidates can be based anywhere in the UK, but mobility is essential, as projects are located across the country. While this is a static role, you will be assigned to a single project for its extended duration, meaning you must be prepared to travel or stay away as required. The projects are spread across various locations in the UK, with additional opportunities to work abroad.\n\nIn this role, you will support the implementation and monitoring of health, safety, and environmental standards on high-value, complex projects. You will work with a respected technical construction company known for its commitment to safety, innovation, and operational excellence. This is a unique chance to join an organisation that prioritises professional development and offers clear progression into senior EHS positions.\n\nIf you're ready to take the next step in your career and play a crucial role in promoting a culture of safety and compliance on major industrial projects, apply today!\n\nYour Role as an EHS Advisor Will Include:\n\nSupporting projects to remain safe, compliant, and adhere to statutory UK Health & Safety regulations.Assisting with site inspections, audits, and safety reporting activities.\n\nEnsuring all site operatives and subcontractors receive appropriate inductions.\n\nSupporting site welfare setup and COSHH compliance.\n\nAs an EHS Advisor, You Will Have:\n\nNEBOSH Construction Certificate (or equivalent). \nExperience working on UK construction sites. \nStrong knowledge of UK Health and Safety Legislation.\n\nIf you are interested in this role, please contact Dea on (phone number removed).\n\nKeywords: Derby, Birmingham, Manchester, Nottingham, Leicester, Sheffield, Liverpool, Leeds, London, Bristol, Newcastle, Cardiff, EHS Advisor, HSE Advisor, Health and Safety Advisor, Construction Safety Advisor, Environmental Advisor, Compliance Advisor, Site Safety Advisor, Senior EHS Advisor, Safety Advisor, Safety Officer, Technical Construction, Mission Critical, Food, Pharma, Logistics, Data Centre, Manufacturing, UK, Ireland, Europe, Wrexham, Chester, Mold, Llangollen, Ruabon, Shrewsbury, Oswestry, and Stoke-on-Trent

We are assisting a Local Authority in the appointment of an experienced Responder/Call Handler to join their 24 Hour Emergency Monitoring and Response Services in Derby!\n\nAs a Responder you will be expected to provide support to people in their own homes through their connection link to the Carelink telecare service.\n\nThis service supports people who wish to remain living independently for as long as they can. Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and/or the sensors attached to it. You will then discuss and assess the nature of the emergency and will action an appropriate response.\n\nKey responsibilities will include the following:\n\nCall handling services 24/7.\nResponding to emergency situations 24/7 including lifting uninjured customers using specialist equipment provided. (Full training provided)\nCarrying out safe and well checks to support vulnerable people living in the community.\nInstalling and maintaining emergency call equipment in customer's homes and undertaking annual visits to check the equipment.If you think you've got what it takes to succeed, or would love to find out more information, either\n\nHit the apply button now and follow the steps\nContact Sophie on (phone number removed)Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Emergency Response Services and will also provide expert career advice along the way.\n\nWe also have a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Sophie at Spencer Clarke Group.\n\nT's & C's apply

Your new companyYou will be joining a well-established, privately owned electrical contractor based in Derby, through a recruitment partner. The business has a strong reputation for delivering high-quality building services solutions across commercial, industrial, and public sector projects.Due to continued growth and a strong project pipeline, the company is now seeking an experienced Senior Electrical Contract Manager to oversee the successful delivery of multiple projects and strengthen its operational leadership team.Your new roleAs a Senior Electrical Contract Manager, you will take full responsibility for the management and delivery of electrical building services projects from pre-construction through to completion.Working closely with clients, site teams, and internal departments, you will ensure projects are delivered on time, within budget, and to the highest quality and safety standards.You will play a key leadership role within the business, overseeing multiple contracts simultaneously, managing project teams, and driving performance across all stages of delivery.Key responsibilities will include: • Managing multiple electrical contracts across various sectors, • Overseeing project delivery from design coordination through to handover, • Leading and supporting site teams, including Project Managers and Supervisors, • Managing client relationships and attending regular progress meetings, • Ensuring compliance with HSE regulations and company procedures, • Monitoring project financial performance, including budgets, variations, and forecasts, • Liaising with design, commercial, and procurement teams, • Identifying and mitigating project risks, • Supporting business growth through client retention and repeat business What you'll need to succeedProven experience in a Senior Contracts Manager or Contracts Manager role within building services • Strong background working for an electrical contractor, • Experience delivering medium to large-scale projects across commercial or industrial sectors, • Excellent knowledge of electrical building services and UK regulations, • Strong leadership and team management skills, • Commercial awareness with experience managing project budgets and margins, • Ability to build and maintain strong client relationships, • Strong organisational and problem-solving skills, • Relevant electrical qualifications (e.g., HNC/HND or degree in Electrical or Building Services) What you'll get in returnCompetitive salary, depending on experience • Bonus scheme, • Car allowance or company car, • Private medical cover, • Life insurance, • Enhanced pension contribution, • 25 days annual leave plus bank holidays, • Company phone and laptop, • Long-term career progression within a growing and reputable business What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Behaviour and Intervention Officer – Derby Job Title: Behaviour and Intervention OfficerLocation: DerbysSalary: £100 - £110 per dayContract: Full-time | Long-Term to PermanentStart Date: Immediate Start Available You’re the positive influence. The steady mentor. The person who helps young people overcome barriers, build confidence, and engage positively with their education. We are working in partnership with a thriving Alternative Provision Secondary School in Derby City Centre, which is seeking a dedicated Behaviour and Intervention Officer to support Key Stage 3 students with Social, Emotional and Mental Health (SEMH) needs and behavioural challenges. This is a rewarding opportunity to make a lasting impact by delivering targeted interventions that promote positive behaviour, emotional wellbeing, and academic success. The Role: • Lead and coordinate intervention strategies within a designated Learning Hub for KS3 students, • Deliver structured 1:1 and small group interventions focused on behavioural, emotional, and social development, • Support students with SEMH needs and behavioural challenges in a nurturing and consistent manner, • Develop and manage behaviour and emotional support plans, monitoring progress and adapting interventions where required, • Work collaboratively with SENCOs, pastoral teams, and teaching staff to implement positive behaviour strategies across the school, • Build strong, trusting relationships that encourage student engagement, resilience, and personal growthWe’re looking for someone who:, • Has experience supporting young people with SEN, SEMH, or behavioural needs, particularly within Key Stage 3, • Demonstrates excellent behaviour management and de-escalation techniques, • Is confident, proactive, empathetic, and passionate about supporting vulnerable learners, • Has strong communication and relationship-building skills, • Holds a qualification in Education, Psychology, Behaviour Support, Youth Work, or a related field (desirable), • Is competent using ICT systems to track, record, and evaluate intervention outcomes, • Has a strong understanding of restorative practices and therapeutic approachesWhat you’ll get:, • Long-term opportunity with the potential for a permanent position, • Competitive daily rate of £100 - £110, depending on experience, • The opportunity to make a meaningful impact on students' lives and educational journeys, • Supportive leadership team and collaborative school environment, • Ongoing professional development and training opportunities, • Dedicated support from an experienced recruitment consultant throughout your placement You’re not just supporting behaviour—you’re helping young people develop the skills, confidence, and emotional resilience they need to succeed both in and out of the classroom. Apply Now: All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.For details of our privacy policy, please visit the Teaching Personnel website.

Site Manager job, UK-wide, competitive salary, roofing & cladding projects, strong benefits & career growth Your New CompanyYou will be joining a well-established, family-oriented roofing and cladding contractor with a strong reputation across the UK construction sector. With a secure pipeline of work and consistent growth, the business prides itself on delivering high-quality projects while maintaining a supportive and collaborative working environment. Employees benefit from long-term development opportunities, a people-first culture, and a commitment to excellence across all projects. Your New Role As a Site Manager, you will take full responsibility for the day-to-day management of operations on site, ensuring projects are delivered safely, on time, within budget, and to the required quality standards. Reporting into a Contracts Manager, you will lead site teams and coordinate subcontractors to ensure smooth delivery from start to finish. Key responsibilities include: • Managing site teams and supervising subcontractors on a daily basis, • Monitoring progress against programme targets and forecasting ahead, • Organising site logistics and facilities efficiently, • Ordering materials in line with project schedules, • Ensuring full compliance with Health & Safety regulations, • Maintaining strict quality control throughout the build process What You'll Need to Succeed To be successful in this role, you will bring: • Proven experience within the roofing and cladding sector (commercial or industrial), • Strong ability to read and interpret technical drawings, • Excellent organisational and time management skills, • Confidence working under pressure and adapting to changing project needs, • Demonstrated leadership and team management capability, • Strong commercial awareness and problem-solving skills, • A thorough understanding of Health & Safety standards, • Good IT skills, including Microsoft Word, Excel, and Outlook, • A proactive, results-driven mindset with attention to detail, • Strong communication and professional interpersonal skills, • Valid SMSTS and First Aid at Work certifications, • A full UK driving licence and be able to commute across the Midlands or the odd job staying away. What You'll Get in Return In return, you will receive a competitive salary alongside a comprehensive benefits package designed to support your wellbeing and long-term career, including • £45,000 - £55,000 salary, • Company car or car allowance, • Enhanced pension contributions and long service rewards, • Private medical cover, • Life assurance and employee assistance programmes, • Cycle-to-work and employee discount schemes, • Paid volunteer days and regular company events, • Early finish on Fridays, • Ongoing training and professional development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4802406

Our client is looking for a Program Manager to lead OEM licence programs within a global aerospace environment. Key responsibilities include: • Managing OEM licence contracts and program profitability, • Coordinating cross-functional and international teams, • Supporting business development and customer growth, • Leading negotiations, pricing, and commercial activities, • Monitoring program performance, quality, cost, and delivery, • Supporting industrialisation, audits, and continuous improvement initiatives Requirements: • Degree in Mechanical or Manufacturing Engineering, • Minimum 5 years’ experience in program/project management within aerospace or industrial sectors, • Strong commercial awareness and stakeholder management skills, • Excellent communication, negotiation, and problem-solving abilities Occasional travel is required.

Workshop Manager (Rail) £57,000 - £67,000 + 33 Days Holiday + EV Car Scheme + Development + Company Benefits Derby Certain Advantage is hiring for a Workshop Manager based in Derby. This role is on a permanent basis and is primarily site-based, leading the day-to-day operations of a fast-paced rail production and refurbishment facility. Are you a Workshop Manager or an experienced leader with a background in Rail, Heavy Engineering, or Heavy Industrial environments, looking for a pivotal role driving production, safety, and operational excellence, for a growing business which promotes ongoing development? Do you want to join a highly successful rail services business where you will act as the key operational lead, coordinating resources, managing risks, and leading a dedicated production team, with a high degree of autonomy, and the ability to impact the ongoing success and growth of the business? This is an excellent opportunity to join a business with a strong pipeline of work, where you’ll have real ownership over site performance, continuous improvement initiatives, and a "right first time" production culture. The Company: We are working with a well-established rail engineering services provider based in Derby. With an expanding pipeline of work and a focus on safety, quality, and environmental excellence, the business is seeking a strong operational leader to manage, optimize, and safely drive their rail production and workshop facilities. The Role: This role is for a Workshop Manager with a background in Rail or Heavy Engineering, taking full responsibility for the safe, efficient, and compliant operation of the site. You will lead day-to-day site activities, ensuring production targets and schedule adherence are met while driving excellence across safety, quality, and resource management. Day to Day: • Lead and oversee all site operations within the rail facility, ensuring activities are delivered safely, on time, and to required standards., • Manage and coordinate safe, controlled, and timely vehicle movements within production and testing areas., • Ensure efficient scheduling and coordination of all T2 production activities, monitoring progress against plans and adjusting priorities to meet delivery targets., • Allocate and optimize the workforce and equipment, balancing resources across shifts to maximize efficiency and minimize downtime., • Promote and enforce a strong safety culture, including preparing, reviewing, and approving RAMS and lifting plans., • Ensure all personnel are suitably trained, competent, and authorized for their roles, maintaining up-to-date qualification records., • Drive a "right first time" culture across the site, supporting inspections, testing, validation, and addressing non-conformances., • Conduct regular site audits and inspections to ensure total readiness for internal and external audits., • Oversee material requests and coordinate with supply chain teams to ensure timely availability and avoid production delays., • Manage site KPI reporting accuracy, including planning accuracy, schedule adherence (OTD), and ERP/work order data integrity. The Individual: • Proven experience in a Workshop Manager or similar leadership/site management role., • Background within Rail, Heavy Engineering, or a Heavy Industrial production environment., • Demonstrated leadership and resource management skills, with a track record of balancing shifts and driving team performance. Benefits: • Employee Electric Car Scheme, • Cycle to Work Scheme, • Annual Salary Reviews & Pension Contributions, • Monthly Rewards & Recognition, • Long Service Awards & Gift Vouchers, • 33 Days Holiday (increasing with service), • On-Site Treats & Company Socials, • Career Development & Company Sponsored Training Courses, • Free Eye Test & Specs Vouchers, • Free On-site Parking, • Holiday Trading Scheme, • Employment Discount Schemes (Savings on High Street, Gyms, Tech, Restaurants, and Travel), • Employee Assistance Programme Does this sound like your next career move? Apply today. Working with Us We go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it. We work with businesses across the UK to find the best people. If this job is not for you, get in touch to register for job alerts and career guidance tips.

M&E Manager Derby to £63k neg dep exp + car allowance + benefits Our highly successful niche sector client offers a range of highest quality technical solutions that encompass high-integrity control and monitoring systems to blue chip clients worldwide, and as a result of continued success and an ongoing planned programme of strategic growth, they are now seeking to recruit an experienced and professional M&E Manager to oversee the supply chain operation and support the planning, procurement and delivery of M&E works across a range of projects and bids. To be considered for this varied and challenging M&E Manager role, you will be a well organised team player who demonstrates exceptional attention to detail and commercial awareness and a high level of electrical infrastructure and electrical principles knowledge, holding a relevant qualification (HND or above) in electrical engineering or equivalent, whilst also having the appropriate skills and experience to undertake the following (including but not limited to) duties: Tender Stages: • Co-ordinating and attending site surveys at both tender and project delivery stages., • Evaluating M&E supplier proposals for scope completeness, risk, programme and commercial alignment, • Supporting the bid team with pricing strategy, risk allowances, qualifications and clarifications for M&E scope. Project Delivery for M&E Works: • Producing technical and delivery requirements for supplier quotations and conducting, • evaluations and supporting site surveys as required to inform delivery strategy., • Attending design meetings (along with design sub-contractor as required)., • Providing technical and delivery support to the Site Supervisor in site progress meetings and assisting the Project Managers in the planning, execution and completion of the M&E sub-contract works, and managing supplier progress and performance, ensuring alignment with project plans., • Managing and reviewing the production of supplier designs, • Managing M&E FAT’s and reviewing all relevant documentation., • Managing the co-ordination of designers and installers (which may be different sub-contractors), • Reviewing site test documentation and RAMS for suitability, completeness and alignment., • Managing site supervisors for M&E works and all aspects of installation handover, as well as all associated members of the team including Commissioning Engineers, Electrical Design Engineers and CAD Engineers. It is envisaged that the successful candidate will be qualified to at least HND Electrical Engineering or above and demonstrate at least 4 years previous experience in a similar role with a high level of familiarity of electrical infrastructure and electrical principles normally associated with projects in transportation, power or comparable sizable projects from other sectors and extensive experience of supporting bids or preconstruction activities. With a good level of IT proficiency (Excel and Word mandatory) and be legally permitted to work in the Republic of Ireland without restriction, you will be comfortable working under pressure and to tight deadlines with excellent attention to detail and the flexibility and adaptability to manage a range of different tasks and to work extra hours as required. Contact the Electrical Team at Premier Technical Recruitment on 01827 68400 or email your cv in confidence to electrical@p-t-r.co.uk for further details.

Assistant Lecturer (with Mentorship) Department: Academic Locations: Derby Position Type: Permanent Working Hours: 37.5 hours per week Working Pattern: Monday to Friday/ 9am to 5pm/ 5 days in the office Salary: £30,000 - £35,000 per annum depending on experience Reports to: Course Director Works closely with: Course Director, Lecturers, Senior Lecturers, Personal Academic Tutors (PATs), Senior PATs, Wellbeing Officers, Office Heads, Heads of Academics Job Description Assistant Lecturers are early-career or developing academics who contribute to teaching and student support under structured mentorship and supervision. The role is designed to build teaching capability, confidence, and professional identity, supporting progression to Lecturer level. Assistant Lecturers do not hold full accountability for modules, assessment outcomes, or quality assurance. Instead, they develop their practice through co-teaching or supported full teaching responsibilities, supported assessment activity, and guided engagement with UKMC academic frameworks and professional standards. Role Delivery Focus (PFF/PFD) The primary focus of this role is the delivery of Preparing for Foundation (PFF) and Preparing for Degree (PFD) provision. Assistant Lecturers will deliver most of their teaching within PFF and PFD timetabled sessions, supporting students in developing academic skills, confidence, English proficiency, and readiness for higher education study. They will work closely with Quality and Compliance colleagues, as well as assessment delivery officers, to ensure alignment with institutional frameworks, including the Inclusive Curriculum Framework (ICF), English Proficiency Framework (EPF), and SEBAC. They will collaborate with Admissions teams to support transition points into programmes, ensuring coherence between pre-entry, onboarding, and early-stage academic development. They will be coordinated under a Lead for PFF/PFD, who provides academic direction, consistency of delivery, and alignment across campuses. They may also provide occasional lecture or seminar cover within their subject specialism, where appropriate, to support programme delivery and further develop disciplinary teaching experience. This delivery model ensures meaningful contribution to student success, continuation, and belonging, while enabling development within a structured and supported environment. Job Responsibilities Teaching, Learning and Curriculum (Supported) · Deliver small-group tutorials, lectures, workshops, and seminars under the guidance of a Lecturer or Senior Lecturer. · Co-teach selected lectures with experienced colleagues to build teaching confidence and effectiveness. · Support the preparation and delivery of learning activities aligned to approved module materials and learning outcomes. · Prepare and maintain learning materials and activities on the Virtual Learning Environment (VLE) under supervision. · Apply inclusive teaching practices that support student engagement, belonging, and continuation. Assessment and Academic Practice (Supervised) · Undertake first marking, second marking, and moderation activities under guidance, ensuring alignment with assessment criteria and regulations. · Support the promotion of assessment literacy and academic integrity. · Develop understanding of assessment standards, feedback practices, and moderation processes. · Escalate assessment concerns promptly to module teaching teams and mentors. Student Support, Engagement and Attendance · Monitor student engagement and attendance through teaching sessions and the VLE, reporting concerns promptly. · Support academic development through tutorials, workshops, and formative feedback. · Work collaboratively with PATs, Wellbeing Officers, and academic services to ensure integrated student support. · Develop awareness of referral pathways and escalation processes. Student Voice and Reflective Practice · Engage with student feedback and adapt teaching approaches with mentor guidance. · Contribute to “you said, we did” feedback processes at session level. · Develop reflective teaching practice through observation, feedback, and mentorship dialogue. Professional Development, Mentorship and Framework Learning · Engage in a structured mentorship programme with a Lecturer or Senior Lecturer. · Maintain reflective practice logs aligned to professional standards such as the PSF. · Participate in peer observation cycles as both observer and observed. · Develop understanding of UKMC frameworks, including ICF, EPF, SEBAC, and the Career-Ready Framework (CRF). · Work towards professional recognition such as Associate Fellowship of Advance HE or a PGCert in Higher Education. · Contribute to curriculum enhancement or employability initiatives where appropriate. Professional Conduct and Collaboration · Work collaboratively with teaching teams, PATs, Wellbeing, and academic services. · Participate in meetings, training, and development activities. · Promote and adhere to Equal Opportunities policies and professional standards of conduct. Essential Criteria · A degree in a relevant discipline or equivalent professional or industry experience. · Demonstrated subject knowledge and ability to support student learning in higher education. · Commitment to developing teaching practice through mentorship and reflective practice. · Understanding of inclusive teaching practices and their impact on student engagement and progression. · Strong communication and interpersonal skills for small-group and tutorial teaching. · Willingness to work towards Associate Fellowship of Advance HE or equivalent accreditation. Desirable Criteria · Previous teaching, tutoring, or mentoring experience in higher or further education. · Familiarity with Virtual Learning Environments such as Moodle, Blackboard, or Canvas. · Experience supporting diverse student cohorts, including those with additional learning or language needs. · Experience supporting assessment literacy or academic integrity. · Interest in curriculum innovation, employability initiatives, or pedagogic research. · Evidence of reflective practice or engagement with professional learning. KPI Framework – Assistant Lecturer (with Mentorship) · Teaching Development and Mentorship: Completion of structured mentorship plan, reflective logs, peer observations, and development activities – target 100%. · Assessment Practice (Supervised): Completion of marking and moderation tasks under guidance, demonstrating developing assessment literacy and integrity – target 100%. · Inclusive Teaching and Belonging: Student feedback evidencing inclusive practice, belonging, and confidence – target ≥75% belonging and ≥70% confidence. · Engagement Monitoring and Reporting: Active use of VLE and timely escalation of student concerns – target 100% compliance. · Collaboration and Employability Contribution: Positive mentor feedback and contribution to at least one curriculum or employability activity annually – target ≥90% mentor feedback and at least one contribution. · Professional Framework Development: Engagement with ICF, EPF, SEBAC, CRF, and PSF through reflection and development planning – target 100% participation. Benefits • Competitive salary and benefits package., • Opportunities for professional development and career progression., • Access to academic resources and support networks., • Supportive and inclusive academic community.

Harris Hill is recruiting for a Programme Lead on behalf of a community-focused organisation delivering impactful support programmes for children, families and local communities. £33,000–£35,000 | Full-time This role will lead the delivery of funded community programmes, managing partnerships, budgets, reporting and programme outcomes while ensuring high-quality, inclusive services. About you You will have: • Experience managing funded programmes in the charity, community or public sector, • Strong stakeholder and partnership management skills, • Experience managing budgets, reporting and compliance, • Excellent organisational and communication skills, • The ability to manage multiple priorities effectively Experience working with community or family support programmes is desirable. Key responsibilities • Lead programme delivery and development, • Manage external partnerships and stakeholder relationships, • Oversee monitoring, reporting and compliance, • Manage programme budgets and resources, • Support and line manage staff and delivery partners This is an exciting opportunity for an experienced programme manager to lead the delivery of externally funded community initiatives, ensuring high-quality services, strong stakeholder relationships, and measurable impact. For more information, please submit your CV to lizzy.clark@harrishill.co.uk Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. We understand the impact our work has on our society and the environment. It’s the difference we make that improves people’s lives and helps the economy to grow. We work alongside our customers to deliver resilient, bespoke infrastructure solutions that keep the taps running, the energy flowing and people connected. The work we do together matters. About the role: We’re looking for a motivated and experienced Quantity Surveyor to join our Commercial Team working on the successful Severn Trent Water account. You’ll support the team with day-to-day commercial and contractual duties, assist operational teams as needed and ensure the maximum recovery of contractual entitlements. Location: Derby (we operate hybrid of home & office split) Company car or allowance Key Responsibilities: • Support the Commercial Team to ensure compliance with Avove systems, processes and procedures on Contracts., • Work within strict deadlines required under the Contract(s) and as required by Avove., • Financial monitoring and reporting of Contracts assigned., • Assisting and establishing suitable construction contracts with clients to suit procurement needs., • Preparation of accurate financial statements in respect of Contracts assigned., • Ensuring proper administration of the Contract requirements including all variations (changes) to the works., • Assist with commercial completion of the Contracts including maintaining contemporary records for use in supporting claims, extensions of time, and evaluation of variations., • Manage the appointment and ongoing management of subcontractors including payment applications, final accounts etc., • Ensure prompt submission of invoices and/or applications of payment to clients., • Assist Business Development in producing information for PQQ’s and Tenders. Skills and Experience: • HNC or equivalent in Quantity Surveying, • Past experience in a similar position., • Full UK Driving Licence, • Ability to work within a delivery team with multiple drivers What’s it in for you: We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all, so everyone has access to a variety of flexible benefits that work for you. • 24 days holiday plus bank holidays, • Company pension scheme, • Life assurance, • Family friendly policies, • A selection of lifestyle benefit options, • Financial wellbeing programme, • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues., • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising., • Rewards initiative for achieving recognised professional qualifications. About us: We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water and power sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water We are an equal opportunities employer: We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next: We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process. If you have any questions, please reach out for an informal discussion.

Experienced Administrative IT Assistant - Customer Connectivity – Major Accounts department Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for an Experienced Administrative IT Assistant to join our Customer Connectivity – Major Accounts department in Derby, UK. This is a fantastic chance to be part of a fast-growing company with strong core values of Excellence, Accountability, Integrity, and Service. Your new role: As part of ALTEN UK’s continued commercial and operational growth, the Experienced IT Administrative Assistant role is responsible for supporting technical and project teams by managing the administrative and operational aspects of key customer IT accounts and systems. The position plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: • Administrative management of ALTEN customer IT accounts and access (authorisations, permissions, application policies, testing), • Day-to-day handling of service requests and incidents through ALTEN and customer systems, • Preparation, maintenance, and monitoring of reporting related to IT access and security policies, • Coordination with internal and external stakeholders to ensure timely delivery and closure of requests, • Provision of first-line IT support for identified customer IT accounts and systems, • Effective escalation of incidents in accordance with defined procedures, • Contribution to preventive maintenance and fault management activities, • Support of approved system upgrades and changes (planned and ad hoc), • Ensure compliance with ALTEN and customer ICT security policies and procedures, • Maintenance and reporting of hardware and software inventory, • Support of Business Continuity Planning activities, including equipment management and testing, • Completion of ad-hoc administrative and office support tasks as required Work Environment: The role operates within an international and multicultural environment, working closely with technical teams, project stakeholders, major customers, and external partners. Activities are delivered through a combination of on-site and remote support, within a geographically dispersed team. Experience required: • Strong customer service orientation, • Analytical mindset with effective problem-solving skills, • Excellent organisational skills and ability to manage priorities, • Ability to manage multiple tasks in a fast-paced operational environment, • Excellent written and verbal communication skills (fluent English), • Ability to work collaboratively within local and remote teams, • Good understanding of administrative processes and IT service administration, • High school qualification in administration or a related field, or equivalent professional experience, • 3 to 5 years’ experience in an administrative assistant or similar support role, preferably within an IT or services environment Career Development Opportunities The position offers development opportunities within IT support, service coordination, and operational management functions, aligned with ALTEN’s growth strategy and individual performance. What we offer: • Competitive basic salary accompanied by an attractive bonus based on your performance, • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance, • Pension scheme with company contributions up to 6%;, • A challenging position in a fast-growing company with a quick career development for its best talents, • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month We are proud to support the Armed Forces Covenant & actively encourage applications from members of the Armed Forces community, including veterans, reservists, service leavers, and military spouses/partners. We recognise the value of military skills and experience and are committed to ensuring that no applicant is unfairly disadvantaged during our recruitment and selection processes. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Business Management and Digital Marketing Lecturer Department: Academic Locations Available: Derby Position Type: Permanent - 2x Full-Time positions Working Hours: 37.5 hours per week Working Pattern: Monday to Friday Reports To: Course Director Job Overview UK Management College is seeking an enthusiastic and knowledgeable Lecturer in Business Management and Digital Marketing to deliver high-quality teaching across business and digital marketing modules. The postholder will contribute to an engaging learning environment, support student achievement, and ensure curriculum content reflects current industry practice and academic standards. Key Responsibilities Teaching and Learning • Deliver lectures, seminars, and workshops across Business Management and Digital Marketing modules., • Teach subjects including marketing strategy, digital marketing, SEO, social media, content marketing, data analytics, and business management principles. • Develop and update teaching materials to ensure academic quality and industry relevance., • Encourage student participation, critical thinking, and applied learning., • Provide timely, constructive feedback on student assessments. Assessment and Student Support • Design, set, and mark assessments including coursework, projects, and examinations., • Supervise student projects and provide guidance on business and digital marketing campaigns., • Provide academic guidance and pastoral support as a personal tutor., • Monitor student progress and contribute to student retention and success. Professional Practice and Industry Engagement • Maintain up-to-date subject knowledge in business and digital marketing through continuous professional development. • Engage with industry partners to enhance curriculum content and student employability. • Support the delivery of industry workshops and guest lectures where appropriate. Quality Assurance and Administration • Contribute to curriculum development, review, and quality assurance processes., • Complete academic administration including attendance monitoring, assessment submission, and record keeping., • Participate in academic meetings and College activities in line with policies and procedures. Person Specification Essential: • Master’s degree in Business Management, Digital Marketing, or a related discipline (PhD preferred)., • Teaching qualification or willingness to achieve one., • Experience teaching in higher education and/or significant professional experience in business or digital marketing., • Experience with industry-standard tools such as Google Analytics, social media analytics platforms and/or CRM systems., • Knowledge of web development or web design principles, including website design, user experience (UX) and/or basic front-end development, as part of digital marketing practice., • Strong knowledge of digital marketing tools, analytics, and online campaign management., • Excellent communication and interpersonal skills., • Competence in using digital learning platforms and educational technologies., • Commitment to equality, diversity, and inclusion., • Passion for teaching and student success. Benefits • Competitive salary and benefits package., • Opportunities for professional development and career progression., • Access to academic resources and support networks., • Supportive and inclusive academic community.

We are partnering with a leading network infrastructure provider undergoing a significant fibre network expansion programme and are seeking an experienced Network Monitoring Engineer to support the successful delivery of this initiative. This is a hands-on engineering role where you'll be responsibl

Registered Mental Health Nurse (RMN)\n\nJoin Nurseplus as a Registered Mental Health Nurse – Make a Difference Every Day\n\nAt Nurseplus, we’re not just about providing care - we’re about transforming lives. As a temporary Registered Mental Health Nurse, you’ll play a vital role in supporting individuals during some of their most challenging times. Join us to deliver outstanding care, work flexibly around your life, and enhance your career with industry-leading training and support.\n\nWhy Choose Nurseplus?\n\nFlexible Work, Your Way: Choose shifts that fit your lifestyle using our easy-to-use Workwise app, whether it’s part-time, full-time, days, nights, or weekends.\n\nWeekly Pay & Competitive Rates: Earn between £22.41 to £41.47 per hour paid weekly, depending on shift pattern (higher rates apply for nights, weekends, and bank holidays).\n\nMake a Real Impact: Support a variety of clients across mental health settings, from managing acute episodes to providing therapeutic interventions and emotional well-being support.\nFree Industry-Leading Training: Grow your expertise with professional development opportunities, including specialised courses and free revalidation support.\nRevalidation Support: Free internal resources and support to keep your registration up to date.\nBlue Light Card: Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card.\nWhat You’ll Do\n\nAs an RMN with Nurseplus, you’ll take on a dynamic role that allows you to make a real difference every day. Key responsibilities may include:\n\nManaging acute episodes and responding to mental health crises, de-escalating aggressive or high-risk behaviour.\nOffering therapeutic support such as one-to-one counselling, group therapy, or cognitive behavioural therapy (CBT).\nDeveloping and monitoring individualised care plans to support emotional and mental well-being.\nAdvocating for patient rights, ensuring dignity and respect in every interaction.\nCollaborating with multidisciplinary teams to deliver comprehensive and compassionate care.\nAssessing and monitoring at-risk patients for signs of suicidal ideation or self-harm, intervening swiftly to ensure safety.\nWhat We Need From You\n\nA current and unrestricted NMC registration.\nAt least six months of UK-based paid experience.\nThe right to work in the UK.\nA good standard of English and effective communication skills.\nFlexibility to travel as required.\nAbout Nurseplus\n\nAt Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve

Job title:\nOperations Co-Ordinator (Fleet and Estate Maintenance)\n\nJob location:\nDerby\n\nSalary:\n£35,000\n\nHours per week:\n37\n\nDuration:\nPermanent\n\nStart date:\nASAP\n\nClient Summary:\nA well established and growing Rail Engineering company based in Derby.\n\nPosition Summary:\nA supporting position within the National Fleet and Equipment Team of a growing Rail Engineering company. The role will heavily centre on the monitoring of stock and equipment, as well as managing servicing and roadworthiness of small machinery and company vehicles. Working closely with the Site Teams to ensure availability and suitability as well as \n\nThe candidate will also be responsible for overseeing building and facilities maintenance, acting as a single point of contact for on-site contractors when required.\n\nRoles can include:\n* Managing stock, equipment, small machinery, vehicles, and facilities, while also overseeing regional administration. You will collaborate effectively with support services, site teams, and project management. \n Ensure the servicing, roadworthiness, and availability of the local company fleet. \n Managing maintenance and inspection, ensuring all equipment is compliant and fit for purpose. Remove items from use when necessary. \n Oversee goods in/out and stock rotation. Conduct regular stock checks to \nensure materials are correctly labelled and stored \n Issuing tools and equipment to teams, ensure they are returned, and oversee the maintenance of all tools and machinery. \n Oversee all building and facilities needs, acting as the main point of contact for on-site contractors when required.\n Take a hands-on approach to minor maintenance tasks, such as replacing cables, installing signs, performing lubrication, and handling small mechanical repairs. \n Driving company vehicle, doing site deliveries as required and when required.\n\nPerson Profile/Experience:\n Proven experience in a similar role\n Ability to manage and maintain small machinery and equipment (PAT testing experience is ideal)\n Hands - on approach with ability to undertake small repairs and servicing as required\n* Competent in the use of Microsoft Office (Excel, Word, Outlook) to maintain records, prepare reports, and manage administrative tasks. \n\nQualifications:\nDriving Licence - preferably with towing experience.\n\nContact Information: James Bell\nEmail: (url removed)

Legionella Risk Assessor\n Salary : £35 - 40kpa + Vehicle (DOE)\n Location : Derby - covering East Midlands\n \n Due to hiring timescales, sponsorship is unavailable for this opportunity\n \n Are you a technical specialist looking to find a stable & permanent role with an established company which will support growth in your Water Hygiene career?\n \n A Tier 1 Specialist Consultancy is expanding its operations and seeking a dependable Legionella Risk Assessor to cover the North East Midlands region. This is a pivotal role within a growing team, offering the chance to manage high-compliance environments for major commercial and MOD-security cleared sites. The Opportunity You will play a vital role in ensuring the safety and compliance of complex water systems. Your day-to-day remit involves a blend of technical auditing and field-based risk management:\n\nConducting comprehensive Legionella Risk Assessments across diverse water systems.\n\nPerforming detailed audits of management regimes and Written Schemes of Control.\n\nExecuting internal quality checks to ensure rigorous technical standards are maintained.\n\nDelivering general water hygiene tasks including sampling, temperature monitoring, and flushing.\n\nTechnical Essentials To be successful, you must demonstrate high-level technical proficiency and a commitment to regulatory excellence:\n\nMandatory: City & Guilds qualification in Legionella Risk Assessment.\n\nCompliance Expert: Deep working knowledge of ACoP L8, HSG274, and BS:8580.\n\nSystem Knowledge: Experience with complex systems, including water softeners, industrial processes, and vehicle washes.\n\nReporting: Strong IT literacy (Word/Excel) with the ability to produce high-quality technical reports.\n\nVetting: Ability to pass Enhanced DBS and MOD security clearance.\n\nMobility: Full UK Driving License (Regional travel required).\n\nThe Package\n\nCompetitive salary (DOE) with high-spec company vehicle or electric car scheme.\n\n25 days annual leave + Bank Holidays (option to buy more).\n\nEnhanced company pension and family-friendly support.\n\nEmployee recognition schemes and a comprehensive benefits/discounts app.\n\nA structured pathway for career development within a growing national team.\n\nApply Today Take the next step in your Water Hygiene career with a market leader that prioritizes unique thought processes and technical growth

Job Title: Water Hygiene Engineer\n\nLocation: Derby, East Midlands\n\nSalary/Benefits: £26k - £36k + Training & Benefits\n\nDue to recently winning new contracts, our client is recruiting for a reliable Water Hygiene Engineer to cover contracts across the Midlands and South Yorkshire. The role will consist of undertaking a wide variety of ACOP L8 compliance tasks, including: basic outlet flushing, CWST cleans/disinfections and TMV servicing. It is essential that applicants hold existing experience of these duties, and will be able to work both independently and within teams. The successful candidate can expect competitive base salaries and comprehensive benefits packages.\n\nLocations of work include: Derby, Nottingham, Beeston, Ilkeston, Burton upon Trent, Belper, Alfreton, Mansfield, Chesterfield, Dronfield, Worksop, Retford, Dronfield, Matlock, Sheffield, Rotherham, Doncaster, Mexborough, Gainsborough, Lincoln, Newark-on-Trent, Scunthorpe, Thorne, Goole, Barnsley, Pontefract, Castleford, Wakefield.\n\nExperience / Qualifications:\n\n Strong experience working as a Water Hygiene Engineer\n\n Working knowledge of ACOP L8 and HSG 274 guidelines\n\n Good communication skills\n\n Experience working across a range of client sites\n\n Good literacy and numeracy skills\n\n Proficient using IT software\n\nThe Role:\n\n Attending client sites to conduct pre-planned Water Hygiene duties\n\n Flushing on little used outlets\n\n CWST inspections, cleans and disinfections\n\n TMV servicing and failsafe checks\n\n Showerhead disinfections\n\n Water sampling\n\n Temperature monitoring\n\n Outlet descales\n\n * Updating site logbooks\n\nAlternative job titles: Water Treatment Engineer, Legionella Operative, Water Management Technician, Environmental Service Technician, Water Hygiene Operative, Legionella Technician.\n\nFuture Select are recruiting in the Water Treatment/Hygiene industry; we work with the best clients & candidates and supply the majority of permanent jobs in the market.\n\nWe would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level.\n\nWe are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills.\n\nFuture Select Copyright 2026

Company Description\n\n Today, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic infrastructure projects, subject to high safety and security requirements. \n\nAssystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions.\n\nJob Description\n\n📍 Location: Derby\n📝Contract role – Inside IR35\n\nYour future team:\n\nYou will be joining a dynamic and collaborative commissioning team on-site at our Client in Derby\n\nThis is an exciting opportunity for a contractor looking to contribute to a critical project and work within an embedded team. \n\nThis role will be based in Derby. There is a high possibility that it will increase to a shift pattern later down the line as it moves into the next phase. \n\nYour Missions:\n\n📝 Author and manage commissioning test procedures and prepare safe systems of work\n\n📝 Maintain accurate records of test results\n\n🧩 Conduct commissioning tests and analyse results\n\n🗣️ Communicate effectively and manage processes\n\n🛠️ Carry out Commissioning duties on systems such as; Nuclear, conventional and environmental safety systems, control systems, process monitoring and control instrumentation, wastewater tanks, Nuclear qualified cranes.\n\nQualifications\n\nYour strengths and prerequisites for success: \n\n🛠️Experienced with commissioning electrical, instrumentation, and control systems on a Nuclear Licensed site\n\n🛡️Familiar with Licence Condition 21 site arrangements, Health and Safety standards, permits, and safety case adherence\n\n🔧able to perform initial operator duties during commissioning testing phases. (i.e., Non active commissioning).\n\n📄 Skilled in authoring test procedures and reports\n\n🧠Understanding of design, construction, and handover processes\n\nAdditional Information\n\nPlease be aware that many roles at Assystem are subject to both security and export control restrictions.\n\nThese restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation.\nAll applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.\n\nNOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.\n\nWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future

Exciting Opportunity for a Highway Site Supervisor in Derby\n\nThis role will play a key part in helping to drive the delivery of highway schemes, focusing on supervision, coordination, and supporting an in-house team. The successful candidate will be someone who can integrate well into an existing team, bring the right attitude, and help push programmes forward across a range of highway construction and maintenance activities. A vehicle is included.\n\nThe main duties of the Highway Site Supervisor include:\n\n·Supervising highway teams, including operatives, team leaders, apprentices, and agency staff. \n·Scheduling and resource planning to ensure tasks are matched to skills and availability. \n·Securing necessary permits, plant, and materials for projects in consultation with delivery teams. \n·Coordinating cyclical maintenance and improvement initiatives to ensure highway assets operate effectively. \n·Monitoring site safety, productivity, and quality of work, recording findings in asset management systems. \n·Assisting with client quoting, scoping, and site visits throughout scheme delivery. \n·Supporting the development, monitoring, and updating of standard operating procedures, risk assessments, and safe systems of work. \n·Leading, motivating, and providing feedback to frontline teams, escalating issues when necessary. \n·Assisting with recruitment and supporting training initiatives to promote team development. \n·Participating in out-of-hours operational duties, including winter standby and weekend/evening scheme supervision when required.\n\nThe Highway Supervisor will have key experience in:\n\n·Supervising highway construction and maintenance schemes, particularly carriageways and footways. \n·Managing and motivating teams to ensure high standards of productivity and workmanship. \n·Health and safety compliance and operational risk management on site. \n·Working with contractors and coordinating multiple stakeholders. \n·A proactive attitude and ability to integrate quickly into an existing team.\n\nFor more details and to apply for the role, please call James Allbon at Carrington West on (phone number removed) or email .\n\nFOOTNOTE:\n\nIf you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. \nEven if you are happy in your current role for now, we always welcome calls from Highway, Construction, and Local Government professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact James Allbon at Carrington West on (phone number removed) for more information. \nBy applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed)

Job title:\nProcurement Planner\n\nJob location:\nDerby\n\nSalary:\n£35,000\n\nHours per week:\n37\n\nDuration:\nPermanent\n\nStart date:\nASAP\n\nClient Summary:\nA well established and growing Rail Engineering company based in Derby.\n\nPosition Summary:\nA supporting position within the Procurement and Buying function of a growing Rail Engineering company. The role will heavily centre on the monitoring of material availability and demand in line with project and delivery.\n\nThe candidate will be responsible for managing such data via Excel\n\nRoles can include:\n Raising and managing purchase orders for projects, ensuring accuracy, compliance, and timely placement.\n Managing Open Order Book, ensuring deviations are controlled, recorded, and resolved in line with production needs.\n Identifying and communicating progress, risks, and constraints clearly to all departments, supporting informed decision-making.\n Monitoring material availability and demand to ensure projects remain on track.\n Serve as the single point of contact for production area, coordinating information between procurement and operations.\n Expedite suppliers to meet project and production requirements, including active engagement with key suppliers.\n Maintaining clear, accurate, and up-to-date planning boards, trackers, and KPIs.\n\nPerson Profile/Experience:\n Strong Excel skills. \n Strong understanding of MRP and material planning in a project or manufacturing environment.\n Experience placing and managing purchase orders, ideally within engineering.\n Strong supplier management and expediting experience.\n Excellent organisational and communication skills.\n* Confident working as a cross-functional coordinator and single point of contact.\nQualifications:\nDriving Licence\n\nContact Information: James Bell\nEmail: (url removed)

About The Role\nOur client is a leading Ground Engineering and foundations contractor and due to an increase in work, they are looking for a Senior Contracts engineer or an already seasoned Project Manager, ideally with experience in Ground Improvement techniques such as Stone Columns, Vibro, anchors, grouting and Mini-piling.\nDuties\nTo be responsible for the efficient running of contracts on site which includes, contract performance, safety, monitoring/ reporting progress against targets, client liaison, allocation and supervision of staff, commercial, whilst achieving excellence in safety, quality, sustainability and efficiency.\n Ensure that the project has clear deliverables through handover meetings with process team (estimating, design, commercial, procurement, plant and operations) and ensure monitoring/compliance through the use of KPI’s\n Prepare and collate contract documentation and ensure submission to the customer in advance of the works. Ensure all approvals are obtained in full prior to mobilisation to site\n Prepare site documentation and communicate deliverables to the site supervisor. On complex or large projects attend site as directed by the Operations Manager\n Ensure all site paperwork is presented is comprehensive, neat and tidy. Review site records on a weekly basis to ensure compliance with deliverables and contract\n Manage the close out of any non-conformities that may arise\n Responsible for recording all changes to project deliverables with the customer ensuring involvement with the commercial department\n Monitor the project performance on a daily basis with the project site team, ensuring that all actions/risks are closed out in a timely manner to maximise margins, reduce costs, maximise income and reduce risk. Report on project performance daily to the operations manager\n Demonstrate highly visible and effective HSE and sustainability leadership as a senior contracts engineer or Project Manager\n Be responsible for leading or agreeing final account settlements with the support of the commercial department\n Prepare and review the financial performance on a monthly basis and where applicable revise the project forecast weekly. Be responsible for all contract purchases/costs\n * Provide support to the work winning teams on sequencing, constructability, methodology risks and opportunities. Provide support at customer meetings or input to bid documents\n Work closely with the whole process team (to include operations, preconstruction, commercial, plant, business development and design), to ensure an effective and efficient project delivery\n Develop relationships with customers to get a clear understanding of their requirements and to ensure customer understands the needs of Ground Engineering or ground improvement.\n Ensure that all the project delivery team comply with the Business Management System through support and audit\n Support the delivery of Ground Improvement projects

Deputy Manager - Children's Residential Home (EBD) Coventry\n\nAbout the Role\n\nWe're looking for an experienced Deputy Manager to join our residential home for young people aged 8-17 with emotional and behavioural difficulties (EBD). You'll combine hands-on work with young people with day-to-day leadership of the team, stepping up to manage the home in the Registered Manager's absence and ensuring care meets Children's Homes Regulations and Quality Standards.\n\nPay & Hours £45 per sleep-in | Approximately 160 hours per month\n\nWhat You'll Be Doing\n\nLeading and managing the home effectively in the Manager's absence\nSupervising, appraising and developing colleagues, including inductions and personal development plans\nOverseeing health and safety, including risk assessments and safe working practices\nSupporting budget management - monitoring expenditure, petty cash, agency use and occupancy levels\nMaintaining a safe, homely environment that meets regulatory and quality standards\nSafeguarding and promoting the welfare of young people, contributing to care planning and reviewsWhat We're Looking For\n\nAt least 1 year's experience as a Senior Residential Care Worker in a children's home setting\nLevel 3 in Children's and Young People's Workforce (required); Level 5 desirable\nStrong understanding of safeguarding and the Children's Homes Regulations and Quality Standards\nProven ability to lead shifts, supervise colleagues and support their development\nFull UK manual driving licence\nGenuine care and compassion for looked-after children\nFlexibility to work evenings, weekends, bank holidays and sleep-insWhy Join Us?\n\nReal Living Wage employer with competitive pay rates\nGenerous refer-a-friend scheme\nLife assurance and financial wellbeing service\nTastecard, Blue Light Card and MyGym discounts\nComprehensive induction programme (face-to-face, online and shadowing)\nTherapeutic training and support via our SHINE programme\nOngoing CPD and professional development opportunities\nFree, confidential employee assistance programme\nSupportive management and senior leadership teamIf you're ready to make a real difference to young people's lives, give me a message.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Quantity Surveyor\n\nLocation: Derby\nSalary: £70,000 – £85,000 + Package\n\nAbout the Company\n\nEstablished and highly respected civil engineering and groundworks contractor delivering large-scale residential, commercial, and infrastructure projects across the Midlands. Due to continued growth and a strong pipeline of secured works, they are seeking an experienced Quantity Surveyor to join their commercial team in Derby.\n\nThe Role\n\nThe Quantity Surveyor will take commercial responsibility for multiple groundworks and civil engineering schemes from pre-construction through to final account. Working closely with operational teams, clients, and subcontractors, you will ensure projects are delivered profitably while maintaining strong commercial control throughout.\n\nThis is an excellent opportunity for a commercially astute QS looking to join a leading contractor with long-term career progression opportunities.\n\nKey Responsibilities\n\n Managing commercial aspects of multiple groundworks projects\n\n Preparation and submission of valuations and applications for payment\n\n Cost reporting and forecasting\n\n Procurement and management of subcontractors\n\n Variations management and negotiation\n\n Preparation of interim and final accounts\n\n Monitoring project costs and identifying commercial risks\n\n Supporting operational teams with commercial advice\n\n Maintaining strong client relationships\n\n Ensuring projects are delivered within budget and margin targets\n\nRequirements\n\n Proven experience as a Quantity Surveyor within groundworks or civil engineering\n\n Strong understanding of NEC and JCT contracts\n\n Experience managing multiple projects simultaneously\n\n Excellent negotiation and communication skills\n\n Strong commercial awareness and analytical ability\n\n Ability to work independently and within a team environment\n\n Full UK driving licence\n\nDesirable\n\n Degree qualified in Quantity Surveying or related discipline\n\n Experience working on residential infrastructure and roads & sewers packages\n\n Previous experience with a specialist groundworks contractor\n\nPackage\n\n £70,000 – £85,000 basic salary\n\n Company car or car allowance\n\n Bonus scheme\n\n Pension contribution\n\n Private healthcare\n\n Annual leave package\n\n * Clear progression opportunities within a growing business

Client information\n\nOur client is a growing construction business with a strong reputation for delivering high-quality projects across the industry. They are committed to investing in their employees, maintaining high safety and quality standards, and creating a supportive and professional working environment where individuals can develop and progress within their careers.\n\nProject Manager roles and responsibilities\n\n Managing construction projects from start to completion.\n Leading and coordinating site teams, subcontractors, and fitters.\n Producing and managing programmes of works for projects.\n Monitoring project budgets and maintaining commercial awareness.\n Liaising professionally with clients and design teams.\n Ensuring health, safety, and quality standards are maintained on-site.\n Supporting and mentoring junior staff members.\n Overcoming on-site challenges and making effective decisions.\n\nProject Manager requirements\n\n Proven experience within the construction industry.\n Strong leadership and decision-making skills.\n Experience managing site staff and subcontractors.\n Commercial awareness and experience working within project cost budgets.\n Experience producing programmes of works.\n Excellent communication and professional skills.\n Technical knowledge of façade systems.\n Valid SMSTS qualification.\n Full UK driving licence and willingness to travel.\n\nProject Manager benefits\n\n £65,000 + Package. \n Excellent opportunities for career progression and development.\n Supportive and collaborative working environment.\n Opportunity to join a growing and ambitious business.\n Friendly and rewarding team culture.\n\nIf you would like to apply for this Project Manager role, click apply now

Warehouse Team Leader\n\nWe are currently seeking a motivated and experienced Warehouse Team Leader to join our busy warehouse operation. This is a hands-on role, supporting day-to-day warehouse activities while leading a small team to ensure smooth and efficient operations.\n\nWorking Hours:\n08:00 – 16:00\n30-minute unpaid break\n\nKey Responsibilities:\n\nLeading and supporting a team of warehouse operatives\nOverseeing daily warehouse activities to ensure productivity targets are met\nAllocating tasks and monitoring performance\nEnsuring health & safety procedures are followed at all times\nSupporting loading, unloading, and stock movement where required\nAssisting with general warehouse duties and problem solving on shift\n Requirements:\n\nPrevious experience in a warehouse leadership or supervisory role\nIdeally hold a valid FLT (Forklift Truck) licence or be willing to be trained\nStrong communication and organisational skills\nAbility to lead by example and motivate a team\nReliable, proactive, and able to work under pressure\n What We Offer:\n\nStable daytime working hours (08:00–16:00)\nSupportive working environment\nOpportunity for FLT training and development\nLong-term career progression opportunities\n If you are an experienced warehouse professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV today

Sales Consultant\n\nSafestyle, a trusted household brand in the UK for over 30 years, is now seeking ambitious and results-driven self employed sales professionals to join our dynamic and friendly team.\n\nAs a field sales consultant you will start your Safestyle journey with a fantastic market leading sales induction that will equip you with extensive knowledge of our business and products, ensuring you provide our customers with the best-in-class experience. Additionally, we offer pre-qualified leads and a first-class sales training course with ongoing support to help you continuously improve and achieve success.\n\nWe understand the importance of work-life balance, which is why this role offers flexibility and the opportunity to manage your own schedule.\n\nWe are certain, if you have exceptional communication skills, confidence, enthusiasm and the wow factor you’ll have what it takes to succeed in this self-employed role with uncapped earning potential!\n\nWe require all candidates to have a valid UK driving licence and their own vehicle, as this is a field-based role that involves travel to customer appointments.\n\nApply Now!\n\nOur Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Workshop Manager (Rail)\n\n£57,000 - £67,000 + 33 Days Holiday + EV Car Scheme + Development + Company Benefits\n\nDerby\n\nCertain Advantage is hiring for a Workshop Manager based in Derby.\n\nThis role is on a permanent basis and is primarily site-based, leading the day-to-day operations of a fast-paced rail production and refurbishment facility.\n\nAre you a Workshop Manager or an experienced leader with a background in Rail, Heavy Engineering, or Heavy Industrial environments, looking for a pivotal role driving production, safety, and operational excellence, for a growing business which promotes ongoing development?\n\nDo you want to join a highly successful rail services business where you will act as the key operational lead, coordinating resources, managing risks, and leading a dedicated production team, with a high degree of autonomy, and the ability to impact the ongoing success and growth of the business?\n\nThis is an excellent opportunity to join a business with a strong pipeline of work, where you’ll have real ownership over site performance, continuous improvement initiatives, and a "right first time" production culture.\n\nThe Company:\nWe are working with a well-established rail engineering services provider based in Derby. With an expanding pipeline of work and a focus on safety, quality, and environmental excellence, the business is seeking a strong operational leader to manage, optimize, and safely drive their rail production and workshop facilities.\n\nThe Role:\nThis role is for a Workshop Manager with a background in Rail or Heavy Engineering, taking full responsibility for the safe, efficient, and compliant operation of the site.\nYou will lead day-to-day site activities, ensuring production targets and schedule adherence are met while driving excellence across safety, quality, and resource management.\n\nDay to Day:\n\nLead and oversee all site operations within the rail facility, ensuring activities are delivered safely, on time, and to required standards.\nManage and coordinate safe, controlled, and timely vehicle movements within production and testing areas.\nEnsure efficient scheduling and coordination of all T2 production activities, monitoring progress against plans and adjusting priorities to meet delivery targets.\nAllocate and optimize the workforce and equipment, balancing resources across shifts to maximize efficiency and minimize downtime.\nPromote and enforce a strong safety culture, including preparing, reviewing, and approving RAMS and lifting plans.\nEnsure all personnel are suitably trained, competent, and authorized for their roles, maintaining up-to-date qualification records.\nDrive a "right first time" culture across the site, supporting inspections, testing, validation, and addressing non-conformances.\nConduct regular site audits and inspections to ensure total readiness for internal and external audits.\nOversee material requests and coordinate with supply chain teams to ensure timely availability and avoid production delays.\nManage site KPI reporting accuracy, including planning accuracy, schedule adherence (OTD), and ERP/work order data integrity.The Individual:\n\nProven experience in a Workshop Manager or similar leadership/site management role.\nBackground within Rail, Heavy Engineering, or a Heavy Industrial production environment.\nDemonstrated leadership and resource management skills, with a track record of balancing shifts and driving team performance.Benefits:\n\nEmployee Electric Car Scheme\nCycle to Work Scheme\nAnnual Salary Reviews & Pension Contributions\nMonthly Rewards & Recognition\nLong Service Awards & Gift Vouchers\n33 Days Holiday (increasing with service)\nOn-Site Treats & Company Socials\nCareer Development & Company Sponsored Training Courses\nFree Eye Test & Specs Vouchers\nFree On-site Parking\nHoliday Trading Scheme\nEmployment Discount Schemes (Savings on High Street, Gyms, Tech, Restaurants, and Travel)\nEmployee Assistance ProgrammeDoes this sound like your next career move? Apply today.\n\nWorking with Us\nWe go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it.\nWe work with businesses across the UK to find the best people. If this job is not for you, get in touch to register for job alerts and career guidance tips

Deputy Manager – Children’s Residential Home\n\nLocation: Derby\nSalary: £15.70 per hour (£32,656 basic) + Sleep-in payments (£7,200 approx.)\nContract: Full Time\nShift Pattern: Includes evenings, weekends & sleep-ins\n\nWe are currently recruiting for an experienced and motivated Deputy Manager to join a children’s residential home supporting young people with emotional and behavioural needs.\n\nThis is an exciting opportunity for a strong senior-level residential childcare professional looking to progress within management and play a key role in the leadership and development of the home.\n\nThe Role\n\nAs Deputy Manager, you will support the Registered Manager in the day-to-day running of the service, ensuring high standards of care, safeguarding, and compliance are consistently maintained. You will lead shifts, support staff development, oversee operational responsibilities, and act as the designated person in charge in the absence of the Registered Manager.\n\nThe successful candidate will be confident managing staffing issues, supporting inspections and external visits, and ensuring the home operates in line with Ofsted regulations and children’s home standards.\n\nResponsibilities\n\n Supporting the Registered Manager with the overall operation of the home\n\n Acting as the designated person in charge in the absence of the Registered Manager\n\n Leading shifts and overseeing the daily running of the service\n\n Managing staffing issues, rotas, and shift coordination\n\n Supporting the supervision, induction, and development of staff\n\n Managing behaviours and ensuring safeguarding procedures are followed at all times\n\n Supporting with Regulation 44 visits, Ofsted inspections, and external professional visits\n\n Monitoring compliance, documentation, and care planning\n\n Ensuring positive outcomes for young people through consistent leadership and support\n\n Building positive relationships with external agencies, families, and professionals\n\nRequirements\n\n Minimum 2 years’ experience within residential childcare\n\n Previous experience in a senior or leadership role within a children’s home\n\n Strong knowledge of safeguarding and Ofsted regulations\n\n Experience leading shifts and managing teams\n\n Confident managing challenging behaviours and staffing matters\n\n Ability to support audits, inspections, and compliance processes\n\n Excellent communication, leadership, and organisational skills\n\n Full UK driving licence preferred\n\nWhat’s on Offer\n\n £15.70 per hour (£32,656 annual salary)\n\n Approx. £7,200 additional sleep-in payments\n\n Ongoing training and professional development\n\n Supportive management structure\n\n Opportunities for progression within the organisation\n\n Rewarding opportunity to make a lasting difference to young people’s lives\n\nIf you are passionate about delivering high-quality care and are ready to take the next step into leadership within residential childcare, we would love to hear from you

A genuinely exciting Bids & Tenders Coordinator position has arisen with this well established, leading manufacturer of street lighting and road safety products. They are looking for an induvial from within the street lighting, street furniture or traffic signage/road safety industry with experience of putting together bids and tenders to join their team! If this role sounds of interest, please apply ASAP!\n\nLOCATION: You will work from an office near Chesterfield Monday to Friday (Mon-Thurs 8am to 5pm, Fri 8am to 4.30pm).\n\nSALARY: £35k to £40k as a basic salary, 23 days annual leave employee assistance programme, rewards gateway, share scheme programme, life assurance, free onsite parking.\n\nThis company sells a wide range of sign and signal posts, passively safe lighting columns, traffic bollards, sign masts and motorway sign supports to architects, specifiers, consultants and main contractors. You will also deal with Local Authorities, Highways Departments and civil engineering companies.\n\nAs Bid & Tenders Coordinator you will be responsible for managing the company's tender portal to search and identify projects to quote and tender for. You will also be responsible for responding and raising quotes/tender for inbound enquiries. Other responsibilities include:\n\nIdentify, track, and manage tender submissions from initial review through to final submission to ensure bids are competitive and in line with expectations\nDevelop bid programmes and manage strict submission deadlines; reporting on all bid outcomes to strengthen Win/No-Win monitoring, using insights to strengthen future bid positioning and win probability\nMaintain and improve bid content libraries, case studies, and templates with the latest market intelligence and regulations relevant to business products\nRespond to general sales enquiries and provide quotations to the required specifications, following up on quotations to gain the win\nEngage with Local Authorities, Highways Agencies, External Contractors and the like to promote the business to win new projects and ensure the renewal of existing contractsSuccessful candidates will have at 3 years sales related experience within the street furniture, street lighting or traffic signage industry and have experience of putting together bids and tenders\n\nContact: In the first instance please send your CV to Kelly Duke\n\nELIGIBILITY\n\nAll vacancies are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK and we will therefore only consider applications from candidates who are eligible to work in the EU.\n\nScarlet Selection are UK based recruitment specialists, placing experienced professionals across all industry sectors.\n\nThe services Scarlet Selection provides are those of an employment agency

Health & Safety Consultant / Senior Health & Safety Consultant required by a professional services and engineering consultancy. They provide technical, advisory, design, engineering, environmental, and project management services across the built and natural environment.\n\nThis is a project delivery-focused role providing expert CDM and H&S advice and guidance to internal and external stakeholders across a diverse portfolio of construction, infrastructure, utilities, energy, healthcare, education, manufacturing and engineering projects.\n\nThis position is ideal for a candidate looking to either develop their career or gain further experience within a leading consultancy environment.\n\nKey Responsibilities\n\n \n\n Review and assess health and safety documentation for compliance and quality.\n\n \n\n Undertake site safety inspections, audits and monitoring visits.\n\n \n\n Support project delivery to agreed budgets and timescales.\n\n \n\n Assist with tender submissions and bid support activities.\n\n \n\n Provide CDM 2015 and Health & Safety advice to project teams and clients.\n\n \n\n Work collaboratively with internal and external project stakeholders.\n\nRequirements\n\n \n\n NEBOSH General or Construction Certificate (or equivalent).\n\n \n\n Proven experience delivering Health & Safety and CDM advice within construction or infrastructure environments.\n\n \n\n Full UK driving licence and willingness to travel mainly regionally with some wider travel.\n\n \n\n Strong IT, reporting and administrative skills.\n\nDesirable\n\n \n\n IMaPS, TechIOSH, GradIOSH or working towards professional membership.\n\n \n\n ISO 45001 auditing experience.\n\n \n\n Evidence of continued professional development and aspirations towards Chartered status.\n\n \n\n Rail sector experience would be welcomed.\n\nWhat's on Offer\n\n \n\n Hybrid and flexible working arrangements.\n\n \n\n Structured training, mentoring and career development.\n\n \n\n Support towards professional qualifications and chartership.\n\n \n\n Opportunity to work on high-profile, multi-sector projects across the UK.\n\n * \n\n Comprehensive wellbeing and employee benefits package

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.\n\nReq ID: (phone number removed)\n\nLocation: Burton on Trent and Derby Etches Park (full time, on site)\n\nAppointment Basis: 12 month Fixed Term (maternity cover)\n\nApply by: 17/06/2026\n\nSalary: £55,000 DOE and excellent benefits\n\nAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.\n\nYour future role\n\nJoin the team responsible for defining the mechanical architecture of future trains in the UK and abroad. We are looking for an experienced Digital Mock-Up Lead Engineer to ensure End-to-End consistency & fluid data-flow on Digital Mock-Up (DMU) and Engineering Bill of Materials (EBOM) on product or project contract execution, actively managing data quality through guidance and training and electrical design deliveries for each baseline of the project you are contributing to. This role requires a weekly presence of 4 days at our Burton-on-Trent site and 1 day at Derby Etches Park.\n\nWe’ll look to you for:\n\nAdvising the team on all aspects of EHS and to offer support and assistance where required in order to successfully deliver the project/s and maintain and improve EHS standards. \nProviding input to EHS Policy and ensure that policy is communicated and understood by the site/project. \nProviding input to annual UK EHS objectives. \nCommunicating, and monitoring progress against objectives. \nKeeping abreast of and communicate new and changes to UK Regulatory and industry EHS requirements. \nCommunicating widely and effectively within the company to ensure EHS issues and responsibilities are recognised and addressed by Line managers. \nDeveloping and implementing strategies, taking into account ALSTOM UK and Corporate requirements for managing and continually improving the company’s processes delivering the required EHS standards. \n\nAll about you\n\nWe value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: \n\nNEBOSH Diploma (or working towards) / NEBOSH General/Construction Certificate \nIEMA Certificate or equivalent \nInternal Quality Auditor \nGood knowledge of Construction and CDM Regulations \nExperience of working with ISO14001, ISO45001 \nWorking knowledge of Railway specific standards \nKnowledge of Health and Safety legislation \n\nThings you’ll enjoy\n\nJoin us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.\n\nYou’ll also:\n\nEnjoy stability, challenges and a long-term career free from boring daily routines. \nCollaborate with transverse teams and helpful colleagues. \nContribute to innovative projects. \nUtilise our dynamic, inclusive, and safety-focused working environment. \nSteer your career in whatever direction you choose across functions and countries. \nBenefit from our investment in your development, through award-winning learning \nBenefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) \nUp to 52 weeks full maternity and adoption pay. \n25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday. \nA wide range of flexible benefits that you can tailor to suit your lifestyle. \n\nYou don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!\n\nEqual opportunity statement:\n\nAlstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. \n\nAs a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise