Complaints manager jobs in Preston

The ideal candidate will have a strong background in managing Complaints teams and be confident in liaising with the Ombudsmen. The role will involve some travel to see tenants and will therefore ...

Your initial responsibility will be to review the current customer service and complaints management journey, recommend and implement changes, collaborate with IT to set up systems, implement a ...

Investigation customer product complaints * Manage laboratory test equipment including calibration. * Keeping up to date with trends and innovations in textile processes and production ...

Working within Commercial Insurance, you'll be managing complaints through to a fair outcome which is right for both our customers and our business. Building strong relationships is key to our ...

... complaints and investigating as appropriate. * To provide a capable environment for people with ... To manage, monitor and develop service performance by producing service and individual work plans ...

Customer service - resolving customer issues/complaints and ensuring critical KPI's are met. * Procedural accuracy, training and full compliance of all transport operations * Managing general ...

Manage complex or escalated customer complaints through to resolution * Use Continuous improvement to implement learnings About you To be successful in our clients Customer Service Manager role you ...

Freight Account Manager / Freight Forwarder - UK and Global Distribution - Bury Salary C: up to ... Ensure complaints or issues are resolved or escalated in a timely manner * Invoice in a timely and ...

You'll ensure internal audits are carried out, you manage the process for investigations and the timely closer of customer complaints, CAPA's and NC's. * You'll work closely with the product ...

Internal Business Development Manager Middleby UK is based in Wigan and is part of the USA-based ... Expedite and support the resolution of customer problems and complaints. * Ensuring that company ...

Undertake investigations and root cause analysis in response to complaints or operational issues ... Manager may also be considered for this role.

... complaints immediately and according to company guidelines. • Liaising with other Managers to ensure all responsibilities are covered on a daily basis. Service Manager Requirements: • Experience ...

Resolve client complaints quickly and efficiently * Keep records of client transactions ... Account Manager should have: * Proven customer service or client service experience * Strong ...

To act as the first liaison point to all customer complaints. * Continually account manage all existing customers to ensure a high level of retention is achieved. * To identify opportunities for ...

About the role As team leader, you will be responsible for managing a team of specialists in the client services complaints department, whose main responsibilities include the investigation and ...

Effectively manage all Regional complaints, ensuring compliance to New Homes Quality Code at all times * Facilitate all complaint responses ensuring all information is provided by the Regional team

Manage low level complaints with assistance from Team Leader and Manager. Technical With appropriate guidance and supervision the Handler will have competencies in the following - * Technical ...

Provide general administrative support across two teams. * Assist the District Lead Team in managing casework. * Aid the Complaints Officer in addressing Complaints by following formal complaints ...

... complaints - issuing credits on ERP * Contribute in the improvement of H&S systems and practices within the department. * Daily reporting any machine defects/problems to the Shift Manager / Team ...

You'll also take ownership of complaints, ensuring they are managed correctly and appropriately in line with the company policy on complaint handling. Not only will you liaise with a variety of ...

... complaints.You will join a friendly, welcoming and sociable work culture where there are many ... What you will be doing: - Support the Pensions Operation Manager to improve service quality and ...

We're a business built on developing and progressing our team with several our managers and ... Awareness of complaint handling - Being able to resolve minor customer complaints and being fully ...

... any complaints in line with policy and procedure in the absence of the Manager/Deputy, taking details and referring upwards when required Requirements: * driving license and access to a car is ...

Qualitative framework adherence (including litigation procedures and complaints). 🔑 Expectation Management : * Keep line managers informed of performance and objectives. * Deliver consistently ...