You will manage a caseload of complaints, collaborating with Clinical Business Units (CBUs) to ensure investigations are thorough and timely. Your role involves working with the Patient Advice ...
Complete root cause analyses (RCA) on complaints and make recommendations to senior management. * Produce MI to report on the status of complaints. * Undertake other relevant duties as deemed ...
Dealing with customer complaints regarding the engineering team. * Warehouse management & stock management inclusive of Warrington Facility & Rotherham facility * Carry out any other reasonable ...
Maintain Quality Management System (QMS) : includes filing system for all Quality matters for customer complaints, internal rejections, new product tracking, audit reports, supply chain records * Use ...
Investigation of complaints & product non-conformances · Maintenance of QMS manual and operational ... manage approval of complete finished product specifications. · Coordinate samples for internal ...
Address and resolve customer complaints and service issues promptly. * Implement and monitor safety ... Develop and manage the transportation department budget. * Oversee the maintenance and repair of ...
Area Sales Manager - Heavy Plant Construction EquipmentAs a result of business growth and success ... Take ownership for customer complaints, remains the point of contact and resolves these to a ...
Manage customer issues and complaints professionally using problem-solving skills * Use business data to analyze accounts in detail, monitor spend, and identify areas of potential business growth
Job Title SITE MANAGER- Sites are based all over UK so you will need to be able to drive and ... complaints immediately in compliance with Company procedures. • Undertake site inductions of ...
This role involves providing technical and financial support to senior management and requires a ... complaints, and requests from various sources. Day to Day of the role: * Maintain detailed ...
Managing security and telecommunications systems. * Handling queries and complaints via phone, email and general correspondence. * Transferring calls as necessary. * Taking and ensuring messages are ...
... Managing the Complaints System, including coordinating with sales & finance on credits and returns. Managing the CPAR system to ensure that corrective actions are effective and closed out in a ...
... Manager as well as log/file records for inspection purposes. * Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an ...
Ensure all SLAs are met including but not limited to calls, tickets, monthly and end of year submissions, complaints, and escalations. Managing this dynamically between resource and teams when ...
Address complaints, comments, and suggestions appropriately, escalating to the line manager when necessary. * Document Management: Perform photocopying, word processing of documents, letters, emails ...
Conducting inspections, investigating offences, and dealing with consumer complaints. * Applying ... Leading on the development, management, and delivery of multi-agency enforcement operations
Good time management and organisation skills * Handle customer complaints * Offer day to day support to colleagues and be an integral part of the team environment * Always look to build good customer ...
... for customer complaints. * Escalating problems to a senior member of the team * Providing ... Performing administrative tasks as assigned by the Line Manager * Apply all aspects of the desired ...
Resolve customer issues and complaints in a professional manner * Maintain up-to-date knowledge of company products and services * Log and manage customer interactions in the CRM system * Collaborate ...
You will support the Manager with the overall Customer Service and Despatch strategy ensuring the ... Ensure customer queries and complaints are dealt with promptly through to resolution or escalation ...
Management of complaints and vigilance. * Coordination of the Internal Audits & Supplier Audits Programme. * Along with the regulatory department, coordinate external ISO13485 audits and manage ...
Managing customer accounts and being first point of contact for any queries, orders or complaints. To be successful in this role of Sales Administrator you will ideally have: * Experience within a ...
Answering incoming calls and managing a busy e-mail in box. Processing orders into the ERP system ... Resolving any complaints. Skills & Experience required: Excellent communication skills both written ...