IT Manager E-Commerce/Systems
19 days ago
Halesowen
Role: IT Manager (E-Commerce & Systems)Location: Halesowen (Hybrid – 3 Days On-Site Weekly)Salary: £45,000 - £50,000A well-established UK distribution business is seeking a technically strong and hands-on IT Manager to oversee its technology environment across two West Midlands sites. This role is ideal for someone who thrives in a practical, operational IT position with a heavy emphasis on E-Commerce platforms and business-critical applications.You’ll be responsible for maintaining stable systems, improving application performance, and ensuring that both ERP and E-Commerce platforms continue to support daily operations effectively. The organisation values individuals who are honest, forthright, and capable of coordinating others without being heavy-handed.Key Responsibilities • Lead day-to-day IT operations across two sites and their remote sales operations., • Oversee support and enhancement of ERP and E-Commerce applications., • Troubleshoot, diagnose, and resolve system and application issues., • Manage user administration, access control, and application configuration., • Coordinate upgrades, integrations, and system improvement initiatives., • Work with external partners, suppliers, and vendors on fixes and enhancements., • Support reporting, dashboards, and data-driven decision-making., • Streamline processes and contribute to continuous improvement across IT systems.Essential Experience, • Strong background in system/application support, ideally across ERP and E-Commerce., • Technical understanding of integrations, data flows, and platform configuration., • Experience coordinating IT activity across multiple stakeholders or sites., • Straightforward communication style with an honest, pragmatic approach., • Experience supporting technology within distribution, retail, or operational environments.Desirable, • Knowledge of APIs, web technologies, or system integrations., • Experience with automation, reporting tools, or workflow improvements., • Familiarity with fast-paced commercial or product-led environments.