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Job description: Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel. RESPONSIBILITIES • Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;, • Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;, • Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;, • Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;, • Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;, • Embrace and promote the Omni Channel mindset;, • Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;, • Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;, • Operate with the highest level of care and respect for the Products;, • Utilize Company digital tools actively to offer a complete and integrated luxury experience;, • Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;, • Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;, • Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;, • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values. KNOWLEDGE AND SKILLS Similar experience within a luxury or premium brand Understanding of luxury customer service Experience in building a long-lasting relationship with clients Being able to work in a team as well as alone Excellent communication and interpersonal skills Fluency in English Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation. Summary The Business Development Manager for Marken is responsible for building up their defined territory and/or defined accounts by supporting and growing existing and new client relationships. Meeting these objectives includes the identification of potential accounts and opportunities, the formulation of specific account strategies, and the implementation of tactics that primarily result in new sales while building long-term productive customer-supplier relations. This position provides timely reports on activities, expenses, operations and forecast data for assessment of progress on meeting objectives. This position confers with other Marken Departments as well as Markens senior management to discuss quotations, project management and scheduling activities. Essential Duties And Responsibilities • Meet or exceed goals for assigned accounts, territory or area., • Focus on growth of existing business and new customer sales by working to meet business goals set by management., • Build upon and maintain Marken’s existing customer base through Customer Service, frequent client interaction and technical expertise, • Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned., • Lead, develop and provide innovative services and technical solutions to clients, • Manage quote requests and client special requests, • Facilitate, track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems, • Identify and recommend solutions to address client loss scenarios, • Monitor and communicate client pipelines to senior management, • Conduct market research and trend analysis reporting for all assigned and prospective accounts, • Coordinate client projects with Operations, • Share market information (trends, competitor information, etc) with Marketing and Senior Management, • Assist in managing audits & site visits, • Assist in addressing complaints with QA / CAPA, • Attend trade shows / exhibitions, workshops and seminars, • Arrange client visits, dinners, outings and quarterly Meetings, • Arrange and coordinate with appropriate parties, including Client Services and management staff as appropriate, company related travel to insure frequent client contact and visibility, • Apply Good Manufacturing Principles in all areas of responsibility., • Demonstrate and drive the Marken – Integrity, Intensity, Involvement and Innovation (The Four I’s).client contracts, CDA’s, MSA’s and Technical Agreements Basic Minimum Qualifications To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required. (List 3-5 key quantifiable skills or position requirements that the candidate must have to be considered for this position.) • Bachelor’s Degree, • 3+ Years Minimum Experience within the Logistics, Clinical Supply and or Pharmaceutical Industry, • Equivalent Life/Work Experience, • High Level of Business Acumen in both Administration and Business Strategies, • Familiarity with Printing Techniques, Equipment and Components, • Interpersonal Skills Surrounding Client Interactions / Problem Solving Abilities (Communications), • Organizational Skill Set to Include Time Management, • Proficiencies with MS Office / Adobe Products, • Demonstrate strong problem solving skills and exercises good judgment and appropriate discretion when reaching conclusions., • Familiarity with Customer Relationship Management Systems Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

This role is covering the Brent area for a 12 month fixed term period. You must live locally to the area or within a commutable distance. The role may include working some evenings as well so you need to be flexible and you'll likely be in site a minimum 2 days a week based in our office at Brent Civic Centre. Be part of something great! Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Benefits: • £29,200 - £34,200 per annum, • 25 days holidays + bank holidays, • 9% combined pension contribution, • Healthcare cashplan, • Retail discounts About the role: We have an exciting opportunity for you to become our Team Leader working within the Brent area. You will be managing a team that will deliver Weight Management Services to the area, empowering local families to be healthier and happier. We want to build relationships with local families to learn: what they care about, what matters to them, what barriers they face and what strengths they have as individuals, families and communities. You will be responsible for coordination of effective and efficient behaviour change and screening services. Key focuses include the referral management, personalised care pathways (aligned to need/preferences) and health coaching delivery. You will develop and deploy Standard Operating Procedures (SOPs) that ensure highly effective customer experiences that in turn drive positive and sustained behaviour change outcomes across lifestyles areas including: • Healthy Eating and Nutrition, • Physical Activity, • Weight Management, • NHS Health Checks (outreach) As the Team Leader, you will be responsible for the day-to-day operation of the contract, ensuring that staff are appropriately prepared and ready to provide quality driven, person centred lifestyle improvement services. Working alongside the Service Manager, you will ensure that the highest possible standards of care are always applied and adhered to. Key Responsibilities: • Monitoring referral activity, starter, retention, and completion / achievement information through the overarching case management of populations and caseloads across the service, • Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement, • Ensuring all training and Continuous Professional Development (CPD) is coordinated and rolled out / completed in a timely manner, • Ensure deadlines are met in an effective manner, • Contribute to team organisation, planning and continuous improvement, • Ensure the service is embedded within and across the local networks and communities, • Developing positive relationships with internal and external stakeholders from across and within the health, wellbeing, community and voluntary sectors, • Develop trusting and beneficial relations with workplaces, optimising opportunity to support workforces to adopt positive health and wellbeing behaviours, maximising referral routes to our service (with a focus on routine and manual workers and priority groups), • Establish simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience, • Undertake outreach work within the community and build connection with local organisations and other services interconnected to the wider and social determinants of health, • Coordinate and deliver events to promote and generate high quality referrals, with a focus on priority areas and populations, • Disseminate information and resources regarding the service provision including group activities and other relevant services on a regular basis, • Represent the service as required at meetings, conferences, and forums, • Attend local network meetings as part of coordinated approach to demonstrated reach, engagement and sharing good practice, • Proficiently overseeing caseload management, performance data and Management Information via the virtual care platform case management system and additional dashboards inclusive of sub-contractor activity, • Manage referral flow to sub-contractors and ensure service users pathways are continuous across providers (as required), • Deploying a robust framework to review and assure team competency and skills in the delivery of health and wellbeing coaching services, including, but not limited to observations, data audits, SOP compliance, • Ensuring staff are appropriately trained, motivated, and supported to enable them to carry out their duties to the highest possible standard, • Ensuring team and individuals have value and performance based objectives that align to the performance requirements of the contract, • Ensure your team deliver against contract performance expectation as agreed with the commissioner, taking action in line with performance management requirements, • Ensuring high quality delivery in line with the service delivery specification, SOPs and national / local evidence/guidance, • Ensure the qualitative capture of evidence through service user feedback, case studies and effective compliments/complaints monitoring, • Proactively identifying any service improvement needs that may affect the day-to-day operational delivery of the service, • Ensure compliance with national standards, NICE guidance, contract and company quality standards, Service Level Agreements and SOPs, • Monitor, implement and embed all policies and systems as they relate to service delivery, including but not limited to localised SOPs, Health and Safety, Safeguarding, and Information Security, • Ensure delivery is compliant with government guidance relating to diet, alcohol, physical activity, both adult and child weight management and smoking cessation, • Coordinates efforts to ensure compliance with information, advice, and guidance if / when government guidance changes, • Adopting a proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, delivering high performance in line with agreed objectives and Key Performance Indicators, • Support all to access supervision and ensure all engage in the development of annual Personal Development Plans (PDPs), • Support the Service Manager in the recruitment, onboarding and induction of team members and deputising when required, • Create a culture of further development and constructive feedback with individuals and teams, embedding and ensure behaviours demonstrate the company values What we are looking for: • Experience of a supervisory role with experience of managing a diverse team, • Experience of direct health coaching delivery, • Experience of caseload management demonstrated via the use of a Case Management System, • Experience of supporting vulnerable individuals through a change process, • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard, • Experience of coordinating health and wellbeing services, • A strong understanding of the social / wider determinants of health, • A strong understanding of population-based approaches including segmentation and risk stratification, • A strong understanding of behaviour change principles and methodology, • A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships, • Excellent internal and external stakeholder engagement and management, • Experience in delivering behaviour change interventions for specific lifestyle related issues (physical activity, NHS Health Checks, weight management,) is Desirable, • Membership of professional body (ICF, EMCC, AoC, UKHCA) is desirable, • Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science is desirable, • Relevant health coaching qualification or an accredited health coaching skills programme is desirable, • Experience of supporting people remotely / telephonically / digitally is desirable, • Experience in community development in areas of deprivation, Project Management and Developing new services is desirable EEO Statement MAXIMUS is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitive advantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Location: Shoreditch, London Working Structure: Office based (Thursdays we work from home) Reports to: Operations Director Salary: Up to £90,000 Who Are We? Since cannabis was legalised for medical use in the UK in 2018, Cantourage UK has been at the forefront of shaping one of the fastest-growing areas of private healthcare. Today, our clinic is the beating heart of that mission: a CQC-regulated service delivering specialist consultations, patient pathways and digital care to thousands of people nationwide. Our clinic brings world-class clinical practice, regulated tele-health and prescribing into a modern, accessible model of care. It’s where standards are set, outcomes are created and the patient experience is defined. Zooming out, Cantourage UK holds a unique position across both clinical care and pharmaceutical supply - with Home Office, MHRA and wholesale licensing that allows us to operate at every point of the chain. With a solid foundation in both clinical delivery and regulated supply, we are ready to scale intelligent, compliant, patient-centred healthcare at national level. What's the purpose of the role? You will own the operational, governance and regulatory backbone of the clinic - ensuring our services are safe, compliant, scalable and deeply centred around patient outcomes. You’ll translate strategic ambitions into systems, pathways, standards and measurable results. From CQC readiness, clinical governance frameworks and incident management, to KPI delivery, prescribing quality and patient experience. This is full ownership. As a senior leader working directly with the C-suite, you’ll be accountable for day-to-day operational excellence, regulatory assurance, and the continuous improvement of our clinical services. You will fuse operations, governance and clinical leadership into one coordinated, high-performing whole. What impact will you create? Regulatory & CQC Excellence • Lead the clinic’s full regulatory posture - CQC, GMC, GPhC, MHRA, GDPR, safeguarding and controlled substances, • Deliver inspection-ready quality standards, governance frameworks and evidence trails, • Implement the systems, audits and controls that make compliance predictable rather than reactive Operational Engine, KPIs & Performance Reporting • Own the metrics that define operational and clinical success: onboarding timelines, prescribing activity, patient satisfaction, active patient base growth, • Build reliable reporting rhythms and performance dashboards that keep the C-suite informed, aligned and able to make fast decisions Leadership Across Clinical & Patient Experience Teams • Directly lead consultants, independent prescribers, governance leaders and patient services, • Build an operating model where clinical, operational and pharmacy teams are aligned, consistent and delivery-focused Pathways, Systems & Continuous Improvement • Architect and optimise every patient-touching pathway: onboarding, prescribing, monitoring, reconciliation, escalation, incident response, • Standardise policies and SOPs that scale safely while supporting innovation, • Anticipate regulatory shifts and future patient needs - shaping models of care ahead of the curve Incident, Risk & Complaint Oversight • Establish gold-standard systems for incident reporting, RCA investigations, complaints handling and organisational learning, • Own visibility, transparency and executive-level response Strategic Delivery & Clinic Innovation • Act as C-suite partner in designing the clinic’s long-term care model, • Champion digital health, data-led decision making, and operational innovation that improves outcomes and efficiency What will you bring to the table? • Proven experience as a CQC Registered Manager, or direct leadership of successful CQC inspections, • Strong track record leading operations across clinical and patient-facing functions, • Deep knowledge of UK healthcare regulation (CQC, GMC, GPhC, GDPR, controlled substances and Health & Social Care Act), • Experience building systems, frameworks and operational models that scale, • Gravitas to influence at C-Suite level and lead multi-disciplinary teams, • Demonstrable competence in performance oversight, governance, and patient outcomes Extra credit if you have... • Experience in medical cannabis, digital health, telemedicine or specialised private healthcare, • Exposure to private prescribing, patient access frameworks and regulated supply models, • Led digital transformation or pathway redesign in clinical services, • Built outcome-measurement frameworks for patient experience and safety Who wouldn't thrive in this role? • Someone who wants to sit in the passenger seat rather than own the wheel, • Someone who prefers maintaining what exists rather than designing what comes next, • Someone who wants rigid instruction rather than autonomy, judgement and leadership, • Someone who sees compliance as a box-tick, not an operating standard What do we offer? 📅 36 days annual leave (which includes your birthday and public holidays) 💰 Discretionary annual bonus 🏥 Comprehensive private medical insurance 🏋️ ClassPass Membership (great for gyms, fitness classes, yoga, massages & more!) 🚲 Cycle-to-Work Scheme 🏆 Growth Guru Mentorship Scheme Equal opportunity declaration: Cantourage UK is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected characteristic under applicable law.

Additional Information Job Number 25188686 Job Category Rooms & Guest Services Operations Location London Marriott Hotel County Hall, London County Hall, Westminster Bridge Road, London, London, United Kingdom, SE1 7PB___Schedule Full Time Located Remotely? N Position Type Management Job Summary As Reception Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Education And Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Encourages and builds mutual trust, respect, and cooperation among team members., • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence., • Ensures employee recognition is taking place on all shifts., • Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others., • Strives to improve service performance., • Collaborates with the Front Office Manager on ways to continually improve departmental service., • Communicates a clear and consistent message regarding the Front Office goals to produce desired results., • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Serves as a role model to demonstrate appropriate behaviours., • Sets a positive example for guest relations., • Displays outstanding hospitality skills., • Empowers employees to provide excellent customer service., • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction., • Provides feedback to employees based on observation of service behaviours., • Handles guest problems and complaints effectively., • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process., • Ensures compliance with all Front Office policies, standards and procedures., • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person., • Analyses information and evaluating results to choose the best solution and solve problems., • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner., • Functions in place of the Front Office Manager in his/her absence., • Communicates critical information from pre- and post-convention meetings to the Front Office staff., • Participates in department meetings. LONDON MARRIOTT COUNTY HALL Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. The Senior Manager, NPD Quality leads the quality strategy and execution for new product development (NPD) across our consumer goods portfolio. This role ensures every product— from concept through commercialization— meets the company’s standards for quality, safety, performance, and regulatory compliance. The Senior Manager partners closely with R&D, Engineering, Packaging, Operations, and Suppliers to embed quality-by-design principles early in the development process and drive flawless product launches. Key Responsibilities • Lead Quality in New Product Development: Oversee quality planning and risk management throughout the product lifecycle, ensuring quality requirements are built into product design and manufacturing processes., • Cross-Functional Collaboration: Partner with Product Development, R&D, Packaging, and Manufacturing teams to define specifications, critical-to-quality attributes (CTQs), and validation requirements., • Supplier & Material Qualification: Establish and maintain qualification standards for new suppliers, materials, and components. Collaborate with sourcing teams to resolve quality issues and drive continuous improvement., • Testing & Validation: Oversee product testing plans, including performance, reliability, and safety testing. Ensure results meet internal and regulatory standards prior to commercialization., • Launch Readiness & Scale-Up: Lead quality readiness for product launches, including production line validation, process capability reviews, and quality control plans at pilot and full scale., • Issue Resolution: Proactively identify risks and root causes of quality issues. Implement corrective and preventive actions (CAPA) to support robust product launches and reduce market complaints., • Documentation & Compliance: Ensure full documentation of design controls, validation reports, and regulatory submissions. Maintain alignment with FDA, CPSC, ISO, and applicable consumer product standards., • Leadership & Development: Manage and develop a small team of Quality Engineers or Specialists, providing technical coaching, performance feedback, and professional growth opportunities., • Continuous Improvement: Drive quality process improvement within the NPD framework— including lessons learned, FMEA updates, and design verification best practices. Qualifications • Education: Bachelor’s degree in Engineering, Chemistry, or a related technical discipline required; advanced degree preferred., • Experience:, • 8–10+ years of experience in Quality, NPD, or Product Engineering within a consumer goods, CPG, or manufacturing environment., • Demonstrated success in leading quality for new product launches from concept to market., • Technical Skills:, • Strong knowledge of product design verification, validation, and reliability testing., • Familiarity with quality tools such as DFMEA, PFMEA, DOE, root cause analysis, and statistical process control., • Experience working with contract manufacturers and suppliers., • Soft Skills:, • Exceptional cross-functional communication and influencing skills., • Strong project management, prioritization, and organizational capabilities., • Strategic thinker with a hands-on, problem-solving mindset. Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn More About Us _________SharkNinja Candidate Privacy Notice • For candidates based in all regions, please refer to this ___., • For candidates based in China, please refer to this ___., • For candidates based in Vietnam, please refer to this ___. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at

Job Description We're now recruiting for a Security Officer to join us at our development, Royal Wharf! What You Should Know Royal Wharf is large, modern development with 3,385 homes, it offers amenities such as a concierge service, gym/swimming pool, landscaped park and riverside walk. Important to note Hours: 7:00 - 19:00 / Days & 19:00 - 7:00 / Nights (you will be required to work both day & night shifts in this role) Shift Pattern: 4 on - 4 off Location: E16, Silvertown Salary per hour: £13.49 Contract: 42 hpw/permanent What You'll Be Doing • Always maintain a safe environment for all people in the estate, including a constant Security presence., • Ensure any unusual behaviour recorded is followed up, calling the police if necessary., • Communicate with control regularly and ensure there is a quick response to any incident., • To include building rounds & PES patrols of the site, in the daily tasks., • Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison., • Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner., • Reporting of any accidents within the accident report book. All serious incidents are to be escalated to both the General Manager & Duty Managers immediately., • Maintain confidentiality at all times concerning residents and Ballymore business and its personnel., • Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park., • All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the GM., • Monitor CCTV cameras pro-actively, to detect any security related incidents., • Only permit authorised personnel into FCC/Control Room, using log in/out form. Please note: a full job description will be provided once shortlisted for the role. What You'll Need To Be Successful • SIA Licence., • Previous experience in a similar Security position., • Patience and the ability to remain clam in stressful situations., • Thinking and reasoning skills for dealing with emergencies., • Ability to work well with others. What now? Very simply - Apply! Not what you’re looking for? Check out our careers page. • Ballymore operate as an equal opportunities' employer.

The Front of House Manager is responsible for assisting the Community and Assistant Manager in the day-to-day front of house operations. You will be involved in the supervision of the team and ensuring the delivery of exceptional customer service to achieve the sites leasing and occupancy goals to drive projected revenue targets. Leading the team by example you will contribute towards building and encouraging positive and professional relationships and creating a vibrant and welcoming community to our residents. Key Role Responsibilities • Acts as a role model at all times by demonstrating the core values., • Leads and motivates the team towards achieving NPS objectives, leasing goals and occupancy targets., • Oversees the daily activities of the property and ensures work is organised and executed in line with Greystar expectations., • Possesses brand knowledge and awareness, ensuring the team acts as brand ambassadors., • Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data and deep market knowledge and ensures marketing campaigns, advertising and promotional activities are effectively implemented., • Establishes relationships with key stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community’s compliance with pertinent regulations and providing performance data., • Effectively promotes and leads the Front of House team to achieve effective customer service and contributes to the improvement of customer experience., • Actively seeks interaction and contact with residents to proactively seek to improve service delivery and customer satisfaction., • Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues., • Uses the Company’s property systems to generate sales and leasing reports and monitors unit/bed availability data and ensuring it is accurate and up to date., • Oversees on-site enquiries, ensuring an appropriate inventory of “ready” apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities., • Builds on knowledge of local area and key features to meet residents needs., • Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing check-in/checkout procedures in accordance with established policies and procedures., • Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement., • Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams., • Develops capability of Team Members in order to meet key performance goals and future succession requirements., • Work alongside facilities team to ensure the physical aspects of the community meet the Company’s standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents., • Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company’s policies and procedures., • Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests., • Participates where required in an on-call roster to provide out of hours emergency support for the Community., • Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You You should have a good level of general education and be proficient in using Microsoft Office packages, including Word, Excel, and Outlook. Additionally, you should possess proficiency in using property operations software, with the understanding that training will be provided. You should have experience in leading and motivating a team, with a proven track record of delivering service excellence in a similar management role or environment. Demonstrating the ability to coach and mentor team members, you should be able to identify key talent, develop capabilities, and facilitate succession planning. While being a strong team player, you should also be capable of working autonomously and taking ownership of your responsibilities. You should adopt a flexible approach to working in a fast-paced environment, with the ability to thrive in changing conditions. Being self-aware and culturally aware is essential, as you should be able to adapt your relationship-building, communication, and negotiation skills to suit various audiences. Fluent verbal and written communication skills in English are a must, along with excellent organizational skills, enabling you to multitask and prioritize effectively. Your numerical skills should be strong enough to handle the necessary tasks, and you should demonstrate a genuine enthusiasm for delivering an exceptional experience to stakeholders while continuously improving your knowledge and the knowledge of others. What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at ___.

Industry: Designer toys and collectible pieces Location: Oxford Cornmarket, OX1 3EY Job type: Full-time Permanent Salary: £36,000 About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a boutique-sized company with a young and multicultural team where you can expect to: • Gain valuable professional experience covering the entire retail life cycle, • Have the opportunity to work with people from different countries and cultures in a collaborative environment, • Receive structured customer service, retail operations, and product training, • Be proactively involved in the company’s growth Benefits POP MART offers our employees: • Selected POP MART toys as appreciation gifts every month, • A structured bonus/commission scheme in line with the company’s and the individual’s performance, • Comprehensive training and development programs, • Regular team social events, • Paid rest breaks The Role and Candidate We are searching for a Retail Store Manager to lead and oversee operations at our new Oxford Cornmarket store! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards. This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager. Responsibilities • Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision, • Develop and implement strategies to achieve sales targets and improve store performance, • Provide exceptional customer service and resolve any customer issues or complaints, • Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures, • Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Oversee cashier point operations, including daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Lead recruitment efforts, evaluate potential candidate's performance, and train new team members, • Perform administrative tasks such as rota scheduling, payroll management, and sales reporting, • Ensure compliance with all company policies, procedures, and relevant regulations, • Be available to work flexible hours. Required Qualifications • Proven experience (4+ years) in retail management, preferably in a similar industry, • Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience), • Fluent in professional English, with excellent verbal and written communication skills, • Strong leadership skills with the ability to motivate and develop a high-performing team, • Proven ability to develop and implement strategies to achieve sales targets and improve store performance, • Excellent organizational and problem-solving skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling, payroll management, and reporting, • Team-oriented with the ability to foster a positive work environment, • Candidates with less experience can also apply for the Assistant Store Manager position Desirable but Not Essential • Multi-lingual language ability (Chinese Mandarin is an advantage but not essential), • Experience in the toy or collectibles industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Supply Chain Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Manage end-to-end supply chain operations, ensuring goods are ordered, delivered, and stocked efficiently to meet operational and production requirements., • Build and maintain strong supplier relationships, manage purchase orders, monitor deliveries, and resolve issues promptly. Maintain optimal stock levels, track shelf life, and conduct monthly stock takes to ensure accuracy and reduce waste., • Forecast stock requirements, oversee the introduction of new ingredients and packaging, and manage the phase-out of delisted products. Drive continuous improvement initiatives and lead process changes aligned with company values., • Lead, coach, and develop the supply chain team to ensure capability, engagement, and a culture of accountability., • Provide training opportunities to build skills and support professional growth., • Monitor key metrics such as customer complaints, shortages, and stock write-offs., • Ensure accurate month-end reconciliations and productivity improvements through regular reporting and analysis. Our team tells us you will be a great addition if you have: • Experience in supply chain or operations management, ideally within food production, manufacturing, or other fast-paced environments., • Proven leadership and team management skills, with experience coaching and developing staff., • Strong Microsoft Office proficiency, particularly Excel for data management and reporting., • Excellent communication, organisation, and problem-solving abilities, with strong attention to detail., • Ability to manage multiple priorities, drive efficiency, and maintain accuracy under pressure., • A proactive mindset focused on continuous improvement and operational excellence. What’s in it for you: • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday + bank holidays, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Procurement Officer to play a pivotal role in our Corporate Services in London. Sounds great, what will I be doing? We are seeking a highly organised and proactive Procurement Officer to support the smooth and effective management of Hestia's approved suppliers. In this key role, you will oversee the administration and day-to-day management of our supplier database, act as the first point of contact for managers procuring goods and services, and ensure compliance with Hestia's policies and procedures. You will carry out first-level supplier approval checks, maintain accurate and up-to-date records, and support the Contracts & Procurement Manager with audits, performance reviews, and market comparisons. Your responsibilities will also include managing supplier documentation, administering supplier portals, distributing monthly reports, and assisting with the mobilisation and demobilisation of Hestia services. You will work closely with corporate suppliers, organise and attend meetings as required, and provide a timely response to any concerns or complaints. Alongside procurement duties, you will contribute to general administrative functions such as maintaining the Central Services sections, updating landlord and lease databases, supporting contract mobilisations, managing corporate purchase renewals, and providing occasional reception cover. This is an excellent opportunity for someone who thrives in a varied role, enjoys building strong professional relationships, and brings strong attention to detail. If you are solution-focused, efficient, and motivated to support high-quality service delivery across the organisation, we would love to hear from you. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: We are looking for a Procurement Officer with a minimum of three years' experience in procurement and a solid understanding of supplier terms, conditions, and agreements. The ideal candidate will be highly organised, detail-focused, and confident communicating with a wide range of stakeholders. Strong IT skills are essential, including proficiency in computer-based systems and intermediate-level MS Excel. You will bring the ability to follow and develop administrative processes, demonstrate integrity when managing supplier relationships, and work both independently and as part of a wider team. A sound understanding of confidentiality, GDPR, and data protection is vital, along with strong numeracy skills and the ability to present complex information clearly. You should be confident arranging, supporting, and minuting meetings, and possess an understanding of propriety and transparency in commissioning. If you are self-motivated, reliable, and committed to high standards of professionalism, we would welcome your application. When will I be working? You will be working between the hours of 9am - 5.18pm, Monday to Friday. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We’re looking for a highly organised and customer-focused Network Technical Assistant to join our team in Bournemouth and play a pivotal role in supporting the delivery of safe, reliable and high-quality water services. In this fast-paced position, you’ll work closely with field teams, managers and partner organisations to plan work effectively, manage customer contact, and ensure compliance with performance and regulatory requirements. This role requires strong communication, excellent planning skills and the ability to juggle competing priorities while maintaining exceptional customer service standards. What You'll Be Doing: Effectively planning field team workloads in line with SLA requirements and understanding task priorities. Releasing jobs to partners through the system on time and ensuring compliance with financial and technical standards. Creating and updating work orders to support network workstreams. Managing requisitions, goods receipts and procurement activities to ensure materials and equipment are ordered efficiently and in line with company policy. Completing RAR maintenance workflows within agreed timescales. Supporting the Asset & Area Manager with diary management, meeting prioritisation and other administrative duties. Attending meetings as required and recording minutes and actions accurately. Meeting all agreed KPIs and statutory reporting requirements related to network operations administration. Making professional customer calls and recognising the CMEX impact of every interaction. Supporting the network team with resolving customer complaints or unwanted calls. Working collaboratively with other departments to ensure work is completed on time and information is shared appropriately. Planning and coordinating visits for Network teams and tracking jobs through to completion. Offering flexibility to work outside core hours during events, peak periods or customer-impacting situations. What We're Looking For: 5 GCSEs (or equivalent) including Maths, English and a Science subject at Grade C or above. Experience working in a busy office environment, ideally in a service delivery setting. Proven track record of delivering excellent internal and external customer service including handling difficult situations. Strong general IT capability including MS Office with the ability to learn new systems quickly. Ability to interpret and assess numerical/statistical information. Good local knowledge to support effective planning. Ability to multitask, prioritise, and manage multiple rotas. Innovative mindset with a willingness to question existing approaches. Self-motivated, able to work independently, and aware of when to escalate issues appropriately. What's In It For You? Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! £27,000 - £30,000 a year Closing Date : 11th December 2025 Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, JustAddWater.

Head Chef Up to £43,000 per annum dependent on experience & qualifications plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded ‘One of the UK’s Best Companies to Work For’ Rokewood Court is a luxury 64 bedded care home that provides the most luxurious surroundings and the very best in care and support. At Cinnamon we like to understand what our residents enjoy. That’s why our chefs visit all residents when they move into their new home. Our chefs will establish likes and dislikes and ensure that the home’s menu cycle works for them. On occasions when this doesn’t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: • Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly., • Support cost-effective stock control systems and ensure these are in place to minimise waste., • Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations., • Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Procurement Officer to play a pivotal role in our Corporate Services in London. Sounds great, what will I be doing? We are seeking a highly organised and proactive Procurement Officer to support the smooth and effective management of Hestia's approved suppliers. In this key role, you will oversee the administration and day-to-day management of our supplier database, act as the first point of contact for managers procuring goods and services, and ensure compliance with Hestia's policies and procedures. You will carry out first-level supplier approval checks, maintain accurate and up-to-date records, and support the Contracts & Procurement Manager with audits, performance reviews, and market comparisons. Your responsibilities will also include managing supplier documentation, administering supplier portals, distributing monthly reports, and assisting with the mobilisation and demobilisation of Hestia services. You will work closely with corporate suppliers, organise and attend meetings as required, and provide a timely response to any concerns or complaints. Alongside procurement duties, you will contribute to general administrative functions such as maintaining the Central Services sections, updating landlord and lease databases, supporting contract mobilisations, managing corporate purchase renewals, and providing occasional reception cover. This is an excellent opportunity for someone who thrives in a varied role, enjoys building strong professional relationships, and brings strong attention to detail. If you are solution-focused, efficient, and motivated to support high-quality service delivery across the organisation, we would love to hear from you. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: We are looking for a Procurement Officer with a minimum of three years' experience in procurement and a solid understanding of supplier terms, conditions, and agreements. The ideal candidate will be highly organised, detail-focused, and confident communicating with a wide range of stakeholders. Strong IT skills are essential, including proficiency in computer-based systems and intermediate-level MS Excel. You will bring the ability to follow and develop administrative processes, demonstrate integrity when managing supplier relationships, and work both independently and as part of a wider team. A sound understanding of confidentiality, GDPR, and data protection is vital, along with strong numeracy skills and the ability to present complex information clearly. You should be confident arranging, supporting, and minuting meetings, and possess an understanding of propriety and transparency in commissioning. If you are self-motivated, reliable, and committed to high standards of professionalism, we would welcome your application. When will I be working? You will be working between the hours of 9am - 5.18pm, Monday to Friday. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Housing Complaints Manager (REMOTE)needed, £23.

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

Our client, located in Swanley, is seeking an extremely driven, well organised, goal orientated, nurturing, Customer Success Manager with the ability to solve problems and possess excellent people management skills. You must understand technology, high volume transactions and have a great understanding of customer service driven businesses. Extensive experience in Property Management is essential. The role: Reporting to the Head of Operations and working closely with other Managers, the role is to ensure the smooth and efficient management and delivery of services to all national clients by way of the franchise and affiliate network. The role is both external and internal facing, managing the process from client adoption throughout the whole client journey. This will include growing and managing the affiliate network and working with the franchisees to ensure the needs of the national accounts are met. A critical skill of this role is the ability to manage, nurture and support your team ensuring process and procedures are put in place to deliver the high level of service expected, solve day to day problems, manage complaints and ensure excellent communication and overall support of the national network. You will be required to work harmoniously alongside other members of staff to ensure all target and KPIs are met and develop strong internal and external relationships. You are expecte...

Our client, located in Swanley, is seeking an extremely driven, well organised, goal orientated, nurturing, Customer Success Manager with the ability to solve problems and possess excellent people management skills. You must understand technology, high volume transactions and have a great understanding of customer service driven businesses. Extensive experience in Property Management is essential. The role: Reporting to the Head of Operations and working closely with other Managers, the role is to ensure the smooth and efficient management and delivery of services to all national clients by way of the franchise and affiliate network. The role is both external and internal facing, managing the process from client adoption throughout the whole client journey. This will include growing and managing the affiliate network and working with the franchisees to ensure the needs of the national accounts are met. A critical skill of this role is the ability to manage, nurture and support your team ensuring process and procedures are put in place to deliver the high level of service expected, solve day to day problems, manage complaints and ensure excellent communication and overall support of the national network. You will be required to work harmoniously alongside other members of staff to ensure all target and KPIs are met and develop strong internal and external relationships. You are expecte...

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer serviceWHAT YOU'LL BE DOING, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries., • Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team., • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way., • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management., • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be an Assistant Manager., • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Head of Study Programme Reports to: Executive director (ED) Direct reports: Education programme manager, exam and research paper (RP) coordinator, North America administrator, Australasia administrator Salary: £55,000 - £60,000, depending on experience Application process: • Apply with a covering letter and CV, outlining how your skills and experience apply to those outlined in the role description, • Apply by: 7 December (midnight, UK time), • Phone interviews: W/C 8 December The head of study programme is responsible for the global delivery of the Master of Wine (MW) study programme and examinations. Within that remit they are responsible for building the membership of the Institute by attracting high calibre potential members and supporting them through the process of becoming Masters of Wine. The head of study programme oversees a team of five, works with a global network of MWs and students and is a member of the IMW’s senior management team. The role requires regular travel and working during evening/weekends to attend and oversee the events related to the MW study programme (introductory courses, seminars, trips). Team management • Management of a team of fiver and line management of a team of four including conducting performance reviews, providing feedback and support., • Works with and coordinates highly engaged, volunteer Masters of Wine in all aspects of the study programme and exam., • Maintains strong relationships with the Institute of Masters of Wine (IMW) supporters and, where relevant, provides them with opportunities to contribute to the MW study programme., • Works with supporters and sponsors and other contributors to develop opportunities for MW students (such as scholarships) and oversee the implementation of these opportunities., • Develops a strong understanding of the student body and their perceptions of the programme and exam., • Ensures effective delivery of all study programme events, including course days and seminars., • Attends seminars globally every year., • Works closely with the study programme committee (SPCom) to continually improve the MW study programme., • Main escalation point for students with complaints, issues or requests for special consideration., • Represents the IMW at study programme events and in webinars to students., • Ensure that the programme is delivered on time and to budget., • Work with the marketing and events manager to oversee the marketing and communication of education programme across all channels., • Oversight of recruitment and admissions process, supporting education programme manager to ensure that the process is efficient and effective., • Oversees the work of the exam and RP coordinator to ensure the effective, high-quality delivery of the annual examinations (stage one assessment, stage two exam and research paper)., • Final quality assurance of all examination-related administration, including: production of examination papers, distribution of scripts, exam software set up, results, announcement, etc., • Producing reports on final exam results for exam and study programme board (ESPB), chief examiner and ED., • Ensures that exam policies and procedures are up-to-date, understood and implemented consistently across all regions, including oversight of the appeals process., • Working alongside education officer, procure wines required for the MW study programme on a yearly basis, ensuring good value for money., • Responsible for maintenance of IMW’s student database and ensuring clean and accurate data entered for all students both present and historical., • Accountable for effective use of technology at all student events., • Developing systems that improve student experience., • Working with communications team, ensuring the student website is kept up to date and is easy to use and navigate., • Working with operations manager, accountable for continuous improvement of the use of software used to manage the study programme., • Working with the finance team, sets and agrees the yearly budget., • Manages the budget for study programme and exam, ensuring careful financial management., • Sits on, and secretariat to ESPB, ensuring that they are well supported to set the overall study programme strategy, and make continual improvement., • Sit on other relevant committees: Admissions committee (AdCom) education committee (EdCom) and the examination committee (ExamCom)., • In collaboration with ED and operations manager, recommends and implements changes in the delivery of the study programme to improve quality of delivery., • Takes technical lead on developing the education and examination strategy., • Keeps the Institute up to date with education and examination best practices., • Ensures that policies and procedures are developed to respond to global changes., • Works with the ED to maintain the Institute’s relevance to the global wine industry., • Identifies policy areas relating to the study programme or the examination that need development and to develop new or improved policies. Person specification • Significant experience leading complex educational programmes or examinations delivered across multiple locations., • Significant experience of stakeholder management working with high-level, industry leading experts in a creative and engaging way., • Proven track record of delivering complex and multifaceted projects on time and within budget., • Experience of managing successful teams within dynamic and changing environments., • High level data analysis skills., • Ability to work under pressure and on own initiative., • Experience of working and travelling internationally., • Experience of using the latest technology to enhance educational delivery., • An effective communicator with the ability to adapt style to suit audience., • High degree of emotional and cultural intelligence, diplomacy and organisational awareness., • The ability to motivate and enthuse colleagues and stakeholders in meeting high standards and delivering client focused outcomes., • Ability to respond to challenges, create and implement novel solutions., • Meticulous attention to detail., • An interest in the world of wine and a passion for high-quality learning outcomes., • The desire to strive towards and maintain outstanding standards for the Institute, • Experience within the wine industry is not required for this role, however a genuine interest in the subject is essential. Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Sunday 7th December 2025.

Location: Waltham Cross, Herts Salary: Competitive Shift Pattern: Any 5 over 7 (including Saturdays and Bank Holidays) Hours: 7pm 4am (45 hours per week) About the Role We have an exciting opportunity for a Night Distribution Co-ordinator to join our Distribution/Transport Department at our National Distribution Centre in Waltham Cross. The role will support the Distribution Shift Manager with the planning and coordination of night operations, ensuring efficiency, accuracy, and excellent service levels. This includes deployment planning up to 23 weeks in advance, managing any required amendments, and maintaining smooth day-to-day logistics performance. What Youll Be Doing • Assisting in the planning and deployment of staff, ensuring adequate coverage and flexibility for shifts., • Managing operational performance, including service levels, complaints, shortages, and backhaul activities., • Updating delivery instructions with real-time information and ensuring drivers are fully briefed and competent on all updates., • Maintaining and controlling the customer key and alarm code process., • Supporting the team in planning and coordination challenges, assisting in the retention and development of Drivers and TDA trainees., • Monitoring weekly team performance including route know...

Purpose of Position * To support the Registered Nurse Manager, Nominated Individual and the Management team in the day-to-day running of the business. * To promote a caring environment for clients through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the client. * To ensure that each client receives care appropriate to their individual needs. * To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. * To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation. Principal Responsibilities 1. To assist in the day-to-day running of the organisation and to act as the person-in-charge whenever asked to by the Registered Nurse Manager. 2. To manage a caseload of clients, taking responsibility for all aspects of their care including daily notes review, auditing, communication with care teams and clients, Risk Assessments, creation and updating of Care Plans. 3. To ensure accurate, timely, and compliant clinical documentation and reporting within the electronic systems in place. 4. To visit clients in their own homes to assess and monitor, as deemed appropriate. 5. To investigate complaints, take appropriate action and report these to the Management team. 6. To safeguard clients from abuse and act imme...

Reception Manager – North Yorkshire 5* Hotel Adkins & Cheurfi Recruitment are delighted to be recruiting for a Reception Manager on behalf of our client, an award-winning five-star hotel set within the scenic North Yorkshire countryside, is renowned for its combination of historic elegance and contemporary luxury. With multiple restaurants and bars, premium guest accommodation, and a world-class service ethos, the property represents one of the UK's most exceptional hospitality experiences. The Opportunity We are seeking an experienced Reception Manager to ensure exceptional guest service and smooth day-to-day operations of the hotel's front of house departments, including reception staff, hotel porters and doormen. Key Responsibilities • Lead, motivate, and support the Reception team to deliver consistently high standards of guest service, • Oversee daily front desk operations including check-in, check-out, guest queries, and complaints handling, • Work closely with the Hotel Porters and Doorman to ensure seamless guest arrivals, departures, and overall service delivery., • Maintain strong communication with Night Porters to ensure the hotel continues to run smoothly and safely overnight., • Ensure compliance with hotel policies, procedures, and brand standards., • Support staff scheduling, training, and performance management within the...

Our client is a successful organisation who are going from strength to strength within the Property sector. They are looking for an individual with facilities maintenance or property experience who is looking to grow with a successful company. The Role; * Responsibility for good client service and ensuring a first class service * Dealing with customer queries verbally and in written form * Manage electronic data and e-mails, responding within 24hrs * Answering phones being the first port of call for anyone who calls the office * Raising complaints with contractors when works aren’t completed to a satisfactory standard * Follow up of H&S, FRA, Site Reports and lift engineering works, ensuring that all reports are actioned * Completing minutes and site reports * Liaise directly with property manager(s) to ensure that orders can be raised About You; * Previous experience within property is essential * Full UK driving license is required * A desire to learn and gain knowledge * Good written and verbal communication skills * Ability to use Microsoft Word and Excel * Ability to deal with customers and clients Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you u...

We're recruiting an experienced and dynamic Responsive Repairs Manager to join a forward-thinking housing service responsible for delivering a high-quality repairs and maintenance function to residents. This is an excellent opportunity for a senior professional with strong leadership experience, technical expertise, and a proven background in managing large repairs operations to make a significant impact across a busy housing service. You'll play a key role in leading the responsive repairs, out-of-hours service, scheduling operations, Health & Safety, and materials/supplies management. Working as part of the senior management team, you will drive performance, embed cultural change, support transformation projects, and ensure efficient, customer-focused service delivery. The role will require the successful candidate to attend the council offices as required for operational management, team leadership and service oversight. The Role ·Lead the delivery of the responsive repairs service across the borough, including managing the in-house workforce, specialist operatives and external contractors. ·Oversee scheduling teams to optimise technology, manage planned and emergency workloads, and support customer communication and complaints handling. ·Provide strong, effective leadership to teams responsible for repairs, health & safety and supply chain management. ·Drive performance management across t...

Head of Support Services Hackney CouncilRepairs and Maintenance | Housing ServicesSalary: £66,084 - £67,269 Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership position within Repairs and Maintenance. This role oversees the Council’s fleet, complaints, and stock management functions, ensuring essential operational support that enables high-quality, resident-focused housing services. As Head of Support Services, you will lead the development of efficient systems, processes, and teams that underpin service delivery across Repairs and Maintenance. You will manage the Transport and Stores Manager and Complaints & Insurance Manager, ensuring that vehicles, materials, and customer feedback frameworks operate to the highest standards of safety, compliance, and value for money. You will take a proactive approach to customer service, embedding a culture of accountability, continuous improvement, and strong performance management. You will oversee fleet strategy, regulatory compliance, and environmental targets; manage a robust stock control operation with streamlined procurement and audit processes; and lead a high-performing complaints function that identifies service trends, improves outcomes, and enhances resident trust. A key part of the role involves health and safet...

The Junior Assistant Manager is responsible for coordinating and delivering the Customer Service experience and assisting the Community Manager and Asst Community Manger in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. Key Role Responsibilities • Acts as a role model at all times by demonstrating the core values., • Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings., • Uses the Companys property systems to generate sales and leasing reports, monitor unit availability data, log and monitor maintenance requests and record incidents and accidents, ensuring records and documents are accurate and up to date., • Actively seeks interaction with residents to proactively seek to improve service delivery., • Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues., • Oversees on-site enquiries, ensuring an appropriate inventory of ready apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales ...

Lead and manage the end-to-end complaints process across healthcare services, ensuring compliance with NHS Complaints Regulations and local policies. Act as the primary point of contact for service users, families, carers, advocates, and external bodies regarding formal and informal complaints. Ensu

Response Repair Manager - Social Housing Location: South London Salary: £43.19 per hour (PAYE) Contract Type: Temporary About the Role: We are seeking an experienced Response Repair Manager to join our team in South London. This temporary role offers the opportunity to play a key part in managing response repairs for a social housing provider, ensuring that all repairs are carried out efficiently, on time, and to the highest standards. In this role, you'll oversee the day-to-day operations of the repairs service, managing a team of operatives, coordinating repair requests, and ensuring compliance with relevant policies and safety standards. You'll be instrumental in delivering exceptional service to tenants while keeping costs under control and driving improvements in repair processes. Key Responsibilities: Manage Response Repairs: Oversee and coordinate the completion of response repairs for tenants, ensuring work is completed efficiently and within agreed timeframes. Team Supervision: Lead and manage a team of operatives, providing guidance, ensuring productivity, and maintaining high-quality standards. Customer Service Excellence: Act as the main point of contact for tenants regarding repairs, addressing any complaints or queries and ensuring high levels of satisfaction. Budget and Cost Management: Ensure repairs are carried out within the allocated budget, monitor expenditures, and identify cost-sav...

Location: Waltham Cross, Herts Salary: Competitive Shift Pattern: Any 5 over 7 (including Saturdays and Bank Holidays) Hours: 7pm 4am (45 hours per week) About the Role We have an exciting opportunity for a Night Distribution Co-ordinator to join our Distribution/Transport Department at our National Distribution Centre in Waltham Cross. The role will support the Distribution Shift Manager with the planning and coordination of night operations, ensuring efficiency, accuracy, and excellent service levels. This includes deployment planning up to 23 weeks in advance, managing any required amendments, and maintaining smooth day-to-day logistics performance. What Youll Be Doing • Assisting in the planning and deployment of staff, ensuring adequate coverage and flexibility for shifts., • Managing operational performance, including service levels, complaints, shortages, and backhaul activities., • Updating delivery instructions with real-time information and ensuring drivers are fully briefed and competent on all updates., • Maintaining and controlling the customer key and alarm code process., • Supporting the team in planning and coordination challenges, assisting in the retention and development of Drivers and TDA trainees., • Monitoring weekly team performance including route know...

We are currently recruiting for a Reception Manager to lead the team at the Delta Hotels by Marriott Bexleyheath. The Role: As Reception Manager, you will find yourself right in the heart of things.You will lead the Front Office team which includes front desk and nights, ensuring that our guests are greeted with a warm welcome the minute they walk through the door. You will be responsible for, but not limited to: • Manages the day to day front desk operation, ensuring procedures are adhered to and policies are followed, • Ensure that the team recognize repeat guests, ensuring their preference and requests are delivered prior to being requested, • Deliver memorable guest experiences which support in driving Intent to recommend scores, • Monitor and analyze guest satisfaction survey results to ensure these continually improve, • Work alongside housekeeping and maintenance teams to ensure rooms are ready for arrival, • Report any maintenance issues which have been raised by guests, • Ensue all guest complaints are resolved in a timely manor and logged correctly, • Anticipate guest needs to deliver an above and beyond experience, • Prepare departmental rotas, ordering and payroll inline with budget, • Promote an upsell culture to support in delivering hotel financial performance, • Manages internal, external and regulatory audit processes ...

KEY DUTIES Ensuring that all children attending the nursery are kept safe and receive rich and Stimulating play experiences appropriate to their age and stage of development To undertake the overall day-today operation of the nursery environment including; rooms, after school club, breakfast club, holiday club, drop in services and any other supplementary services. To assist the manager in ensuring that all legislation in relation to registration with regulatory bodies, special needs, child protection and Health and Safety is complied with and that company policies and procedures are adhered. To work as an effective member of the team to deliver a high quality, education and care centred service that meet the needs of children and their families Support the management to ensure that practice and provision in the nursery meets the outstanding requirements of OFSTED and the Early Years Foundation Stage. Develop strong parent partnerships to ensure high quality of care and children and parent satisfaction. Prepare to support the team across all our settings at short notice to attend to activities, services, after-school club, breakfast club, drop in centres, holiday club, fundraising events, parents evening and other activities. To actively promote and implement the nurserys vision, with a clear focus on childrens achievement. To redevelop regular activity plans to encourage childrens learning through play, by providing a stimulating and enabling environment, which enables all children to develop to their full potential. To provide a welcoming and aesthetically pleasing environment which fully reflects, values and respects the ethnic, cultural, linguistic and religious backgrounds of the children and families attending the setting or living within the local community. To support the planning and preparation of all the rooms and the outside areas, using observation of children and evaluation of the provision to ensure all play areas fully enhance childrens learning and interests and are effectively risk assessed. To be a key worker for a group of children, as agreed by the nursery manager and deputy manager, ensuring that each child has access to a broad, balanced, relevant and differentiated curriculum. To implement a high quality planned curriculum, in accordance with the Early Years Foundation Stage, to encourage, learning and understanding through play activities and to ensure a well-planned, safe and learning environment. To carry out high quality written and photographic observations, planning and assessments using the EYFS development matters bandings, identifying next steps for childrens learning. Ensure childrens learning journals are kept up to date and regular reports are written to ensure effective communication with colleagues and parents. To work in partnership with internal and external professionals and agencies to ensure key information is shared to support the needs of the children and families within the setting. To work in partnership with local schools and settings to share good quality information and ensure children experience smooth transitions. To undertake risk assessments on a daily basis and ensure relevant action is taken to minimise, reduce or remove risks to children. To clear and tidy the inside and outside play areas at the end of activities or the end of the day. To maintain high professional standards to ensure childrens individual needs, dietary needs, and personal care is met at all times and information is shared fully. To share responsibility for preparing and serving snacks and light meals/breakfasts for children, adhering to hygiene regulations. To ensure telephone enquiries, correspondence and visitors are dealt with appropriately. Room Leadership Ensure that all children attending the nursery receive rich and stimulating experiences appropriate to their age and stage of development. To work with the team to implement the Early Years Learning Goals. Ensure full and concise record is kept and all achievements are recorded for all the children and all necessary targets are pin pointed; demonstrating how to profile children to encourage further development records. Document all observations on each childs progress, identify achievements, opportunities for progression and development. Adhere to staff rota and have set lunch breaks for fairness and to ensure the nursery is not under staffed at anytime. Ensure you have set time allocated to update learning journals on a weekly bases. To actively promote all childrens services and support with marketing and outreach in the local community. Finance Engage in the collection of parents fees and monitor debts in accordance with our terms and condition and financial procedure. Support the management by ensuring all relevant data such as: administrative, finance and information relevant to parents are collated on a daily bases Identify efficiencies to ensure expenses are kept to a minimal. Support the management to reduce wastages. Policies and Procedures Support the manager to implement all nursery policies Supervise the administration of all medication within the nursery ensuring the medicine policy is followed at all times. Ensure all medical forms are fully completed and signed by parents. Ensure QCCAs procedures manuals are followed, specifically Childcare, Employee Handbook, HR Guide, Health and Safety, Training and Finance. Health & Safety Responsible for Health, Safety and Cleanliness throughout nursery To undertake regular risk assessments, To monitor all child protection issues and keep a log of any accident or incident. To arrange for effective and regular waste removal. To ensure that all front-line staff maintain the personal hygiene of children Operate the highest standards of hygiene and cleanliness in the bedding, nappy changing and food services areas To ensure that the preparation and cleanliness of nursery playrooms, bedding, nappy-changing room, food-serving areas and equipment is carried out in accordance with set policies and procedures To maintain proper emergency and security procedures including the registration and collection of children. Adhere and promote the emergency and security procedures, e.g. fire procedures, routines for dropping of and collecting children and marking the register. To be responsible for recording accidents in the accident book. Security & Equipment Support the management to maintain an inventory of all resources available Ensure care, maintenance and security of all equipment and toys General Action and monitor all child protection issues, parent issues, complaints and accidents to ensure that remedial action is taken immediately, liaising with the nursery management. Ensure that following any OFSTED visits, any recommendations made by the inspectors are implemented. Ensure nursery menus are followed and the fresh food is readily available, ensure the highest standards of food hygiene at all times. Ensure snack and lunch is not ordered in excess and that full costs are recovered from parents. To ensure that the nursery is adequately equipped and ensure that orders are generated on time To offer an equal opportunities service with regard to race, gender, culture, faith and/or disability To undertake any additional tasks related to the effective delivery of the Childrens Services from the senior managers. no agencies please TPBN1_UKTJ

We are working with a dealership based in Epsom, Surrey, who are in need of a Parts Supervisor. PARTS SUPERVISOR Main Duties * Develop and implement inventory control procedures to optimise stock levels while minimising excess inventory and carrying costs * Monitor inventory levels, conduct regular Stock audits, and reconcile discrepancies * Provide accurate documentation of all incoming and outgoing parts transactions * All Parts verification completed daily * Ensure vehicle health checks are completed accurately to maintain the workshop efficiency * Advise the Aftersales Manager of any backorder issues, using the parts escalation process to provide updates * Supervise a team of parts staff, providing guidance, training, and performance feedback * Interact with customers to understand their parts requirements and provide assistance in locating and selecting the right parts * Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the After Sales Manager * Strive to exceed customer expectations both internal and external by delivering exceptional service at all times. Key Skills/Attributes Required * Proven experience in automotive parts management, with a track record of achieving KPI targets * Knowledge of the brand parts and systems * Experience using Kerridge * Strong leadership abilities with demonstrated experience in supervising and motivating teams * Attention to detail and accuracy in record-keeping and documentation. Applicants will be expected to be immaculately attired as is befitting the brand and must hold a full Driving Licence. The hours of work: Monday to Friday 08.00– 18.00 (1-hour unpaid lunch break) Total 45 hours per week. Saturday 08.00 – 13.00 on a rota basis will be required, paid as extra hour. Apply for this role today

Are you passionate about delivering exceptional service and building strong client relationships? We are seeking a dedicated Client Support Administrator to join our client’s team. This vital role ensures seamless communication between clients and internal teams, supporting day-to-day operations with professionalism and warmth. About the Role: Working closely with the Client Experience Manager, you will be the first point of contact for clients, managing correspondence, resolving queries, and supporting administrative functions that keep our client services running smoothly. Your efforts will contribute to maintaining high service standards and enhancing overall client satisfaction. Key Responsibilities for the Client Support Administrator: Act as the initial contact for client inquiries via phone and email, providing prompt, professional, and solutions-focused responses after completing training. Support the management team in nurturing strong client relationships, ensuring all interactions reflect the company's high standards. Provide accurate information to clients, resolving complaints and queries in line with internal guidance and SOPs. Draft and manage client correspondence, including follow-up emails, query letters, and complaint responses. Track client issues and feedback using internal systems like Zendesk. Collaborate with internal departments to ensure efficient and accurate resolution of client matters. Maintain and update detailed records of all client communication and activity. Assist with client onboarding and conduct website demonstrations for new users. Contribute to process improvements within the Operations department to enhance efficiency and service quality. Provide general administrative and project support as needed, including report processing and expense management. Skills/Experience required for the Client Support Administrator: Experience in a customer service or client-facing role, such as complaints, recruitment or scheduling, dealing with complex enquiries and investigations. Strong organisational and administrative skills with great attention to detail. Excellent communication skills, both written and verbal, with a professional and empathetic tone. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience with Zendesk or similar ticketing systems or working in an operations role in a hotel is a plus. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Positive, solutions-oriented mindset with a collaborative approach. Calm and professional under pressure, committed to delivering outstanding service

Clinic and Training Manager £45,000 circa High-End Wellness Clinic Central London A leading, high-end wellness clinic is seeking a hands-on Clinic and Training Manager to oversee day-to-day operations while leading, coaching and developing a team of Wellness Therapists and Front of House/Client Coordinators. This role would suit somebody with previous management experience, especially those who started their career as practitioners and want to combine their clinical background with leadership and training responsibilities. The role Work alongside the Operations Manager to ensure the smooth day-to-day running of the wellness clinic, maximising bookings, treatment room occupancy and overall guest satisfaction. The clinic operates seven days a week with occasional 9pm finishes; as Manager you will be responsible for these opening times but won't necessarily need to be physically present every shift. Lead and manage Wellness Therapists and Front of House teams, ensuring every service and client journey follows clinic protocols, safety standards and brand guidelines. Own training and development: design and deliver training on treatment protocols, wellness programmes, guest care, service etiquette and retail, including maintaining training logs and certificates. Monitor and improve performance using KPIs, audits and service reviews, proactively managing client feedback, complaints and refunds where needed. Key responsibilities Clinic operations: rota planning, implementation of wellness treatment protocols, oversight of equipment and facilities, and ensuring consistent, high-quality service delivery. Financial and operational support: work with Operations and Finance teams on reconciliations, course and package bookings, margins and profitability, alongside accurate CRM/record-keeping. The role requires good HR skills, ensuring the team is well-managed and motivated. Stock management: oversee professional and retail stock levels, carry out regular stocktakes and expiry checks, and support cost control through efficient ordering and usage. Marketing and client relations: collaborate with marketing on wellness campaigns, memberships and events, support retention and referral initiatives, and nurture relationships with VIP and long-standing clients. Compliance and systems Ensure the clinic operates in line with health, safety and licensing requirements, maintaining appropriate documentation and procedures. Maintain up-to-date professional licenses and certifications for the Wellness Therapist team and support thorough onboarding and offboarding processes. Manage and train the team on clinic software and reporting tools, using data to identify growth opportunities, client trends and operational efficiencies. About you Experience in a wellness, spa, aesthetic or similar clinic environment, with proven people management and training responsibilities. Strong understanding of wellness or spa treatment protocols, guest care standards and compliance in a clinical or premium hospitality setting. A confident leader and communicator who can coach and inspire teams, handle performance conversations and partner effectively with senior leadership and support functions. Commercially aware, comfortable working with KPIs, reports and margins, and highly organised with strong attention to detail. If you are passionate about wellness, developing high-performing teams and helping a premium clinic deliver an outstanding client experience, we would love to hear from you. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch. TPBN1_UKTJ

The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings. Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures. Uses the Companys property systems to generate sales and leasing reports, monitor unit availability data, log and monitor maintenance requests and record incidents and accidents, ensuring records and documents are accurate and up to date. Actively seeks interaction with residents to proactively seek to improve service delivery. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues. Oversees on-site enquiries, ensuring an appropriate inventory of ready apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. Ensures advertising and promotional activities are effectively implemented. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions that may impact the communitys occupancy and results. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Monitors lease/tenancy agreement terms expirations to control vacancy exposure. Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams. Works with the maintenance team to ensure the physical aspects of the community meet the Companys standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents. Works with the Community Manager to engage and motivate the team to achieve leasing and occupancy targets. Assists the Community Manager in developing the capability of Team Members in order to meet key performance goals and future succession requirements, coordinating with Learning & Development to ensure training is provided and addresses performance if required. Assists the Community Manager with ensuring on-site teams understanding of applicable statutory UK tenancy legislation, Health and Safety compliance and Companys policies and procedures. Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests. Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Companys internal resources as needed to support solutions. Identify and implement opportunities for generating revenue streams and maximise efficiency of utilities. Acts up covering the Community Manager responsibilities in his or her absence, ensuring work is organised and executed in line with Greystar expectations. Participates where required in an on call roster to provide out of hours emergency support for the Community. Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment. Detailed knowledge of Landlord/Tenant Legislation A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Desirable Demonstrable ability to coach and mentor team members. Experience of motivating a team and a proven track record in delivering service excellence in a similar management role/ environment. A knowledge and understanding of UK Health and Safety policies What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

Coordinate with Customer & Digital Contact Centre Manager to ensure alignment and consistency across both contact teams. This role matters because our Repairs Contact Centre is the first point of contact for residents from reporting new repairs to managing complaints and your leadership will make su

We're looking for a Senior Analytics Manager to lead our growing Complaints & Quality Analytics function. Build Analytics Capability: Support and develop the Complaints & Quality Analytics function, with direct management responsibility for a small team. Influence Analytics Strategy: Contribute to t