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Registered Care Manager(s) Salary: circa £44,000 to £46,000 per annum Location: Croydon Role Type 1: Full-Time (6-month contract) | Monday to Friday | 9am – 5pm Role Type 2: Ad-hoc shifts | Monday to Sunday | 9am – 5pm. Are you a dedicated and experienced Registered Care Manager looking for a short-term opportunity in London's vibrant care sector Our client is seeking proactive and passionate individuals to manage their services, ensuring high standards of care and compliance with organisational values and legislative requirements. Key Responsibilities: • Oversee the day-to-day management and administration of the service, ensuring all legal requirements are met., • Ensure individual care plans meet the health and support needs of service users, upholding their dignity and choice., • Lead and develop the care staff through effective training, supervision, and annual reviews, fostering a supportive and motivational environment., • Conduct routine quality audits to uphold CQC standards and address any incidents or complaints following local safeguarding procedures., • Proven experience in Care Management services and as a qualified Registered Care Manager., • Strong understanding of the Care Quality Commission and the Care Act 2014., • NVQ Level 5 in Care Management or working towards it, alongside excellent leadership and management skills., • Demonstrated ability to create and deliver in-house training programmes., • Competitive salary within the care sector. If you are ready to make a meaningful impact as a Registered Care Manager, ideally available immediately, on a short-term or ad-hoc basis, please send your CV now.

Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary ContractHours: 36 hours per week, Monday to FridayRate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: • Day-to-day reactive repairs, • Contract and contractor management, • Complaint handling and issue resolution, • Empty homes, • Disrepair cases Key Responsibilities • Act as the key liaison point for disrepair queries, supporting the Disrepair Manager in providing expert back-office support to repairs staff and wider housing services., • Ensure accurate diagnosis of disrepair cases within Council properties., • Provide efficient and effective responses to follow-up enquiries regarding outstanding works and issues., • Liaise between front-line and back-office services, repairs partners, and other Council departments to ensure seamless communication and timely responses to customer queries., • Champion a collaborative "One Team" approach with partners to resolve complex enquiries and complaints., • Promote continuous improvement and good practice in service delivery., • Supervise and coordinate the work of the Disrepair Services Officer and Repairs Technical Administration Officer., • Deliver one-to-ones, team meetings, and weekly huddles., • Support team wellbeing through regular discussions, clear target setting, and performance management tracking., • Meet all deadlines for reports and attend internal and external meetings as required., • Self-manage workload to achieve targets and objectives, engaging stakeholders effectively through all communication channels., • Develop daily work demand disciplines to ensure effective management of time, quality, and cost., • Promote the Croydon brand in all customer and stakeholder interactions. We are looking for a confident and experienced housing professional with: • Strong knowledge of housing repairs and disrepair processes within a local authority or social housing environment., • Proven experience supervising and supporting a team., • Excellent stakeholder management and communication skills., • Strong organisational skills with the ability to meet tight deadlines., • Experience handling complex complaints and driving service improvement. If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Position: Property Manager Location: Hybrid/Kingswood, Surrey Working Hours: 09:00 – 17:30 Monday – Thursday, 09:00-17:00 Friday Salary: Competitive About Heritage Management: Heritage Management Limited was established in 2004 to provide a transparent specialist service for Management Companies, Freeholders and Developers. The Company manages property in Surrey and the surrounding Counties, and our portfolio includes conversions, purpose-built blocks and prestigious private estates including grade I and grade II listed buildings. All employees are committed to customer service, high service standards and delivering an efficient and reliable service. All Property Managers employed by Heritage are fully qualified through the Institute of Residential Property Management (IRPM) or the Royal Institution of Chartered Surveyors (RICS) or both. Heritage Managementis part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: • 24 days annual leave for work-life balance., • Discounts on shopping and services through Perkbox., • Employee Assistance Programme for confidential support., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Recognition incentives., • Cycle to Work scheme for a healthy lifestyle., • Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Surrey area. Key responsibilities and tasks include: • Responsible for all management aspects of all developments within the portfolio., • To carry out development inspections as necessary to ensure the Companies’ responsibilities are met., • To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis., • To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required., • To work with customer formed groups such RA’s, RMC’s RTM etc., • Ensuring Customer complaints are resolved effectively and in a timely manner., • To liaise with our Accounts department to ensure accurate financial management of the development., • Source, Appoint and Manage competent trade persons to undertake works across the portfolio., • To ensure all works undertaken by contractors are of suitable quality and cost effective., • To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: • At least 3 years’ experience in the residential property management sector., • Ideally ATPI qualified., • Good knowledge of the Building Safety Act 2023 and requirements for HRBs., • A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels., • Must have a full UK driving license., • Must have intermediate computer skills in Microsoft packages., • Previous experience of contract management., • Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines., • Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Heritage Management on our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number #LI-EJ1.

Senior Fire Safety Surveyor - Private Sector HousingSalary: £51,522 - £-month Fixed Term Contract). Additional Info: Part-time applicants' welcome. A 10% market supplement may be available for exceptional candidates.About the Team Croydon's Private Sector Housing team works closely with landlords, agents, and tenants to improve property standards and ensure safe, well-managed homes across the borough's large private rented sector. A key part of our work is ensuring robust fire safety in existing residential buildings. About the Role An exciting opportunity has arisen for an experienced Senior Fire Safety Surveyor to join Croydon's Private Sector Housing Team. The primary objective of this role is to improve standards within Croydon's private rented sector, including housing association-owned and privately-owned homes.We are looking for a professional with a strong breadth of experience, particularly in enforcement work using relevant legislation. The successful candidate will play a key leadership role within the team, managing staff and leading inspections of tall residential buildings that may present a wide range of structural and external cladding fire safety issues.You will ensure fire safety compliance in high-rise and mid-rise residential buildings within the private sector and will be expected to demonstrate strong working knowledge of: • Housing Act 2004, • The Regulatory Reform (Fire Safety) Order 2005 (RRFSO) Working closely with partners such as the London Fire Brigade, Building Safety Regulator, Greater London Authority, MHCLG, and internal Council teams, you will help prioritise enforcement actions and oversee the remediation of non-compliant buildings. Reporting to the Private Sector Housing Manager within the Sustainable Communities, Regeneration and Economic Directorate, you will act as a technical expert and lead a small fire safety team within the Council's wider Private Sector Housing Division. Key Responsibilities In this senior role, you will: • Lead inspections and fire safety assessments of tall buildings, including those with complex structural and cladding-related risks., • Manage and mentor members of the fire safety team., • Undertake enforcement activities using a range of legislative powers, ensuring robust and proportionate regulatory action., • Investigate fire safety complaints and carry out detailed inspections of private sector dwellings, including HMOs., • Prepare and progress enforcement measures such as schedules, notices, orders, civil penalties, works in default, prosecutions, rent repayment orders, and banning orders., • Drive proactive project work and contribute to the administration of property licensing schemes., • Lead on the preparation of legal bundles and compliance cases relating to building safety failures., • Provide subject-matter leadership within at least one specialist area of private sector housing or public health. Why Join Us? This is a unique opportunity for a dedicated fire safety professional to make a significant and lasting impact on the safety and wellbeing of residents in Croydon. You'll work in a high-profile area of housing regulation, influence real change, and develop your expertise within a supportive and forward-thinking team. Additional Information Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We support flexible working arrangements wherever business needs allow. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. Hybrid working is supported, with staff spending part of their week in the office and part working remotely. How to Apply Closing date: 5th April 2025 at 11:59pm Apply online today or contact our recruitment partner, Sam Duggan at Adecco, for more information:

• Health & Safety & Facilities Manager, • 9-12 Months MAT Leave Contract - Hourly Paid, • Hours: 24 Per Week – Over 4-5 Days Manage and review facilities and maintenance contracts, leading on procurement for any major contracts, ensuring value for money and service quality. Work with the Facilities Coordinator to ensure timely maintenance, repairs, and day-to-day contractor management. Work alongside the Compliance team to manage all workplace compliance. Oversee office security, including alarm systems and escalation procedures, ensuring the safety of everyone in the building. Support hybrid working arrangements and ensure DSE/ergonomic standards for staff. Plan and deliver facilities projects including any refurbishments or improvement works. Workplace budget ownership in line with internal accounting timescales and procedures, overseeing delegated authority given to the Facilities Coordinator. Manage the environmental policy and procedures, ensuring responsibilities are met, including improving recycling efficiency and minimising waste. Drive continuous improvement and value-for money initiatives to encourage efficiency from employees and suppliers. Work alongside the Facilities Coordinator to ensure the office is free from fire hazards and maintained in a clean and tidy condition. Work collaboratively with the customer service team to ensure the reception area is managed effectively and efficiently. Ensure appropriate Health & Safety protocols are in place to support security and reception functions. Collaborate with HR and IT teams to deliver a positive workplace experience, including the induction of new staff. Act as the Health & Safety Responsible Person, ensuring compliance with all employer H&Sand safety legislation. Work with the landlord H&S lead and Directors to actively develop, promote, and embed a positive health and safety culture. Manage and advise on H&S matters within areas of responsibility, ensuring statutory and best practice requirements are consistently met. Oversee employer H&S requirements (under the supervision of the H&S lead/CEO), ensuring staff safety and effective risk management. Develop, implement, and monitor health and safety policies and procedures in line with legislation and best practice. Create and maintain risk assessments to support workplace safety and compliance, ensuring controls are implemented and monitored. Manage the caution and awareness register, including organising and attending panel meetings in line with procedures. Lead investigations into accidents, incidents, and near misses for the corporate office, ensuring corrective and preventative actions are implemented and signed off. For residential properties, support investigations and track actions, working with the landlord H&S lead who retains final approval. • Maintain accurate records, ensure timely escalation of outstanding actions, and meet all document retention requirements., • Write, review, and implement policies and procedures (e.g. driving for work, lone working, accident and incident reporting)., • Produce correspondence and documents using software packages such as Word, Outlook, PowerPoint, and Excel., • Work under the supervision of the Head of Finance & Resources to maintain robust and accurate compliance records., • Assist with internal health and safety audits, including preparation, delivery, and follow-up actions., • Oversee the Facilities Coordinator’s role as DSE Assessor, ensuring assessments are completed and any required adjustments are implemented promptly., • Work with HR to ensure appropriate H&S training is in place for all staff., • Ensure sufficient fire wardens and first aiders are in place, • Attend and contribute to Health & Safety Committee meetings, preparing KPI reports, • Critically assess and support full compliance in employer and office H&S, • Line manage the Facilities Coordinator, providing guidance and support., • Conduct regular one-to-ones and appraisals., • Proactively support the organisation’s business plan, objectives, and strategies., • Fulfill any delegated responsibilities relating to subsidiary companies., • Act in accordance with the Professional Standards for handling complaints, • At least 2 years’ experience in an Office Management or Facilities role., • Ability to manage contractors and build positive internal stakeholder relationships., • Proven experience in health and safety management (NEBOSH or equivalent desirable)., • Strong knowledge of UK health and safety legislation and compliance requirements., • Excellent planning, organisational, and time management skills, with the ability to manage multiple priorities and meet deadlines., • Ability to use initiative and communicate decisions clearly and professionally., • Comfortable working under pressure and adapting to changing priorities., • Strong attention to detail and commitment to compliance., • Experience managing budgets and expenditure., • Commitment to continuous professional development., • Experience in health and safety management and project management., • DSE Assessor trained., • Good IT skills, including confidence with data entry and spreadsheets. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

Customer Validation & Master Data Representative • Contract Length: 12 months, • Hours: 37 hours per week, • Work Location: Onsite (Sandwich or Walton Oaks), • Pay rate: up to £23p/h ROLE PURPOSE The Customer Validation & Master Data Representative plays a vital role in the Customer Account and Supply Management function within Global Supply Chain. This team collaborates with internal and external partners to ensure the secure, compliant, and timely supply of medicines. The role supports the Customer Account & Supply Management Manager to ensure customer master data, validations, and associated processes are executed accurately and efficiently. KEY RESPONSIBILITIES Set up and maintain accurate customer accounts and master data in SAP. Resolve internal and external customer queries, ensuring high service levels. Conduct periodic customer revalidations in line with SOPs. Perform licensing and regulatory checks to ensure GDP compliance. Monitor system data flows, resolve interface errors, and maintain data quality. Support continuous improvement initiatives and act as SME for key processes. Manage shared mailboxes, records, and ensure audit-ready documentation. Collaborate cross-functionally to enhance customer experience and operational efficiency. Mandatory requirements: Strong Customer Service Experience Handling challenging queries—particularly over the phone—is central to the role. The candidate must be able to communicate clearly, manage complaints, and maintain professionalism with both internal and external customers. High Accuracy & Attention to Detail The role involves validating customer accounts, maintaining master data in SAP, performing periodic revalidations, and ensuring compliance with regulations. Precision is essential because errors impact licensing, product supply, and audit outcomes. SAP or ERP System Competency (preferred but highly beneficial) Experience with SAP is a strong advantage. The role requires creating, updating, and troubleshooting customer master data and interface issues between systems. Ability to Work Under Pressure & Multitask This role involves daily deadlines, multiple incoming requests, system monitoring, and prioritising competing tasks—so working efficiently in a dynamic environment is critical. Strong Communication & Interpersonal Skills Clear written and verbal communication is essential for liaising with customers about account validation, working with service partners, and collaborating across teams. The role also requires confident decision‑making and stakeholder engagement. SKILLS, KNOWLEDGE & EXPERIENCE Required: • GCSE or equivalent in Maths and English., • Experience handling challenging customer queries., • Strong IT skills including MS Office., • Excellent communication and interpersonal skills., • High accuracy and attention to detail., • Ability to make informed decisions., • Comfortable in dynamic, multitasking environments., • Basic data analysis skills. Preferred: • B2B customer service experience., • SAP experience., • Knowledge of GDP requirements.

Customer Master Data Representative – Customer Services Duration: 12 months Pay: £20/hour Location: Walton Oaks, Tadworth ROLE PURPOSE This is a critical role within the Customer Account and Supply Management team, a part of the Global Supply Chain (GSC). The GSC platform partners and collaborates with both internal and external stakeholders in order to keep abreast of the ever-changing healthcare environment. This exciting role will be working with the Customer Account & Supply Management Manager to continually adapt and evolve approaches to ensure that our medicines reach patients when and where they need them. Colleagues in this role provide customer account management to approximately 21,000 customers, including account validation management (“customer qualification”), customer master data maintenance in SAP, and excellence in the associated customer service activities. Working with key stakeholders, they ensure that our policies and processes are compliantly implemented in line with relevant guidance and legislation. They act as subject matter experts, advising the organisation on how our Customer Validation & Master Data activities can be aligned to the constantly evolving external environment, hence helping to ensure that our medicines are accessible to the healthcare professionals and patients who need them. Taking a proactively flexible approach to workload planning and prioritisation, they provide a first-class service to both external customers and internal stakeholders. Key Accountabilities Customer Account Set-up & Data Maintenance • In line with SOPs, use daily updates from service partners to identify new account requests and updates to existing accounts. Validate these requests and then make appropriate changes to customer account records in our SAP ERP system. Liaise with customers when requiring additional information regarding their account and trading., • Performance Measures - Most updates processed by the next working day after notification of requests from service partners. Some updates may exceptionally take longer, dependent on the volume and complexity involved., • Resolve both internal and external queries about customers’ account master data, working with service partners and colleagues in the Sales Order Management and Customer Excellence team as required., • Keep records of incoming customer queries / ad hoc requests. Take the initiative in working towards prompt and compliant resolution, with the aim of achieving and enhancing customer satisfaction. SKILLS, KNOWLEDGE, QUALIFICATIONS, EXPERIENCE • Secondary education level, including GCSE or equivalent in maths and English., • Customer service experience in handling challenging customer queries and complaints via telephone., • Preferred business to business experience., • • Good level of general IT skills, including MS Office. Experience of working with SAP an advantage., • Ability to work with accuracy under pressure., • Ability to make informed decisions, • Excellent communication skills, both verbal and written., • Excellent interpersonal skills., • Able to work in a dynamic and multi-tasking environment., • Ability to analyse data.

Customer Master Data Representative – Customer Services Duration: 12 months Pay: £20/hour Location: Walton Oaks, Tadworth ROLE PURPOSE This is a critical role within the Customer Account and Supply Management team, a part of the Global Supply Chain (GSC). The GSC platform partners and collaborates with both internal and external stakeholders in order to keep abreast of the ever-changing healthcare environment. This exciting role will be working with the Customer Account & Supply Management Manager to continually adapt and evolve approaches to ensure that our medicines reach patients when and where they need them. Colleagues in this role provide customer account management to approximately 21,000 customers, including account validation management (“customer qualification”), customer master data maintenance in SAP, and excellence in the associated customer service activities. Working with key stakeholders, they ensure that our policies and processes are compliantly implemented in line with relevant guidance and legislation. They act as subject matter experts, advising the organisation on how our Customer Validation & Master Data activities can be aligned to the constantly evolving external environment, hence helping to ensure that our medicines are accessible to the healthcare professionals and patients who need them. Taking a proactively flexible approach to workload planning and prioritisation, they provide a first-class service to both external customers and internal stakeholders. Key Accountabilities Customer Account Set-up & Data Maintenance • In line with SOPs, use daily updates from service partners to identify new account requests and updates to existing accounts. Validate these requests and then make appropriate changes to customer account records in our SAP ERP system. Liaise with customers when requiring additional information regarding their account and trading., • Performance Measures - Most updates processed by the next working day after notification of requests from service partners. Some updates may exceptionally take longer, dependent on the volume and complexity involved., • Resolve both internal and external queries about customers’ account master data, working with service partners and colleagues in the Sales Order Management and Customer Excellence team as required., • Keep records of incoming customer queries / ad hoc requests. Take the initiative in working towards prompt and compliant resolution, with the aim of achieving and enhancing customer satisfaction. SKILLS, KNOWLEDGE, QUALIFICATIONS, EXPERIENCE • Secondary education level, including GCSE or equivalent in maths and English., • Customer service experience in handling challenging customer queries and complaints via telephone., • Preferred business to business experience., • • Good level of general IT skills, including MS Office. Experience of working with SAP an advantage., • Ability to work with accuracy under pressure., • Ability to make informed decisions, • Excellent communication skills, both verbal and written., • Excellent interpersonal skills., • Able to work in a dynamic and multi-tasking environment., • Ability to analyse data.

We are seeking an experienced and highly organised Property Manager to join our team in Sutton as maternity cover. This is a fantastic opportunity for a proven professional to help manage a diverse property portfolio within a fast-paced environment. The successful candidate will be responsible for all aspects of property management, including client liaison, maintenance oversight, tenancy administration, and ensuring compliance with relevant legislation. Strong communication skills and a proactive approach to problem-solving are essential. Benefits of being a maternity cover Property Manager at haart Estate Agents in Sutton • Basic salary range of £24000 to £31500 per year, dependent on experience, • Additional £7200 earnings expected through uncapped commission, • Minimum on-target earnings of £31200+ per year, • Company Car, • Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday’s, with a day-in-lieu), • Company smart phone, for completing role-related tasks, • Industry-leading training, • 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more, • Eye care, • Up to £500 for each successful Employee Referral you make, • 30 days' annual leave*, • Booking and conducting property inspections, • Negotiating tenancy extensions and/or renewals, • Co-ordinating with contractors, to manage maintenance and/or repair issues at properties, • Deposit returns, • Resolving rental arrears, • Processing eviction requests, • Ensuring properties meet all regulatory health and safety standards, • Building and maintaining strong relationships with landlords and tenants, • Managing complaints, • Minimum 1+ years' previous experience in a Property Manager role, • Outstanding customer service, • Good telephone manner, • You must hold a valid Full UK Driving Licence, • T&C's apply

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Croydon store. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 30-40 hours per week. You will also support other stores as required. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close the store, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention to detail., • The ability to work both individually and as part of a diverse team., • The commitment to work 30-40 hours per week and the flexibility to work any day (Monday - Sunday). If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you

Job Type: Disrepair and Inspections Manager Location: Redhill Surrey Salary: £55k Role Purpose: To manage the effective delivery of complex and escalated repairs projects on time, within cost targets, and to the desired standard, working closely with internal and external stakeholders to ensure repairs and maintenance processes are managed effectively and that CLIENTS liabilities are met. Key Relationships: Repairs Delivery Manager, Voids Manager, Repairs Team Leaders, Asset Manager, Asset Data and Quality Manager; Customer Services Manager Wider inspection, surveying and delivery team, including contractors. Housing Teams. Essential Role-Specific Knowledge, Skills, and Experience: * CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) * Knowledge and experience of the Construction or Maintenance Industry. * Contract and financial management skills. * Relevant technical qualifications, or ability to progress via CPD. * Knowledge and experience of technical aspects of the contracts managed. * Full UK driving licence and ability to travel. * An excellent understanding of health and safety and CDM, and how it applies to your job * Project management, financial and commercial understanding * An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions * Ability to advise trade staff and contractors about technical repairs solutions * Ability to analyse data to formulate improvement plans. Key Outputs: * To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. * To jointly control and report on a £2m budget. * To manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. * Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. * Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. * To liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. * To support Clients complaints procedure for the team and investigate and resolve complaints. * Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. * To work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. * To have responsibility for the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. * To support and own complex cases where required. Key Performance Indicators: * Customer satisfaction with last repairs and overall service * Time to repair, right first time, service productivity * Complaints & related compensation If this role is of interest to you, please apply now

A well established facilities critical cleaning company based in Sutton are seeking a Support assiatnt to join there team on a temp to permanent basis. Contract support assistant job description To provide dedicated, high-level support to the Operations Manager by acting as a central point of coordination for all cleaning service contracts, daily site updates, and client communications. This role ensures the Operations Manager is fully informed and equipped to make timely decisions by delivering concise daily reports, tracking service performance, and flagging operational needs. By managing contract specifics, liaising with clients, and maintaining compliance documentation, the objective is to streamline workflows, reduce administrative burden, and enhance service delivery across all sites—functioning as the Operations and Area Manager’s right hand in driving operational excellence Service Contract Oversight • Maintain a tracker for all cleaning contract services — Daily cleaning, ad hoc services, Planned PPM, specialist cleans, • Highlight specifics like cleaning frequencies, shift patterns, supply requirements, and client preferences., • Monitor renewal dates, trial periods, and SLA terms that impact operations Daily Reporting to Operations Manager Each morning, send a concise status update with: • Update the Ops Manager for each site, highlighting requirements, changes, service adjustments or any details that need reviewing., • Complaints or issues logged in the last 24 hours, • Any client emails, feedback, or scope changes from the day before, • Quick-view summary of priority actions for your ops manager to delegate or resolve, • Review site visit templates from the area manager and upload relevant information and report to the ops manager., • Communicate daily with the area manager on any details or requirements so you can update the ops manager accordingly. Site Coordination & Team Support • Create and maintain scope of work based on client contracts—what areas get cleaned, when, and with what products., • Track special instructions (e.g. keys or access codes, security checks, restricted zones) and feed them to the ops manager and area manager., • Work with the area and ops manager to ensure cleaner scheduling matches the contract commitments. Client Liaison for Contract-Specific Queries • Handle incoming client questions about their service agreement., • Log scope changes, dissatisfaction, or special requests—pass escalations with context to the Operations Manager., • Keep communication flowing between your teams and the client without overwhelming your ops lead. Operational Planning & Resource Flagging • Alert the Ops Manager when a new contract requires more supplies, or equipment., • Help build cleaning rotas that reflect contract terms while preventing burnout Compliance & Records • Keep client-specific H&S docs, insurance proof, COSHH data sheets, and risk assessments organised., • Alert your Ops Manager when certifications or site files are due to expire, • Prep paperwork for audits or contract performance reviews, • Update client files and notes using our software’s Now, you maye not have the relevant experience with the above but you may have transferable skills from a different area which will help you flourish in this role. If you would like to hear more and have a confidential chat - please apply now

OFSTED Registered Manager - Children's Residential Home Location: Wallington, Sutton Salary: £60,000 - £65,000 per annum (depending on experience) Contract: Full-time, Permanent Service Type: OFSTED-registered Children's Residential Home Age Range: 10-16 years We are recruiting an experienced, passionate, and values-driven OFSTED Registered Manager to lead a small, nurturing 2/3 bed children's residential home in Wallington, Sutton. This is a unique opportunity to shape a safe, stable, and trauma-informed environment where young people with emotional, behavioural, and social needs feel secure, supported, and empowered to thrive. The successful candidate will be a confident leader with strong safeguarding expertise and a genuine commitment to delivering high-quality, child-centred care. Role Overview As the Registered Manager, you will hold full responsibility for the leadership, management, and regulatory compliance of the home. You will ensure outstanding outcomes for young people while creating a positive, supportive, and high-performing culture for staff. You will lead by example, embedding best practice in line with the Children's Homes Regulations and Quality Standards, maintaining inspection readiness, and driving continuous improvement across all aspects of the service. Key Responsibilities Provide strong, compassionate, and values-led leadership to create a safe, nurturing, and structured home environment. Ensure full compliance with Children's Homes Regulations, Quality Standards, and OFSTED requirements. Act as the Designated Safeguarding Lead, maintaining robust safeguarding practice at all times. Lead the home confidently through OFSTED inspections and regulatory processes. Develop, implement, and review care plans, risk assessments, and behaviour support plans. Manage referrals, placements, incidents, complaints, and statutory notifications. Recruit, develop, supervise, and retain a skilled, motivated, and values-driven staff team. Ensure effective rotas, safe staffing levels, and sound budget management. Build strong multi-agency partnerships with local authorities, social workers, education providers, and external professionals. Monitor quality through audits, supervision, appraisals, and continuous improvement planning. Promote a trauma-informed, child-centred culture that prioritises voice, safety, and emotional wellbeing.Essential Requirements At least 2 years' experience within a children's residential setting in the last 5 years, including a minimum of 1 year in a Registered Manager or senior leadership role. Currently registered with OFSTED or able to register immediately. Strong working knowledge of safeguarding legislation, Children's Homes Regulations, and Quality Standards. Proven experience managing OFSTED inspections and maintaining regulatory compliance. Level 5 Diploma in Leadership & Management for Residential Children's Services (essential). Strong leadership, organisational, and communication skills. Ability to work flexibly, including participation in an on-call rota. Full UK driving licence.Personal Attributes You will be someone who leads with both professionalism and compassion. You are child-centred, resilient, organised, and passionate about improving outcomes for young people while supporting staff development and high-quality practice. Working Environment and Culture The home operates within a therapeutic, trauma-informed framework. You will establish routines, boundaries, and relationships that promote trust, stability, and emotional growth. Reflective practice, transparency, and accountability are central to the service ethos. Equality, Diversity and Inclusion The service is committed to equality and inclusion. Practice within the home must respect individuality, cultural identity, and difference, supporting young people to develop a positive sense of self. Safeguarding Statement All appointments are subject to enhanced DBS checks, references, and safer recruitment procedures. We are committed to safeguarding and promoting the welfare of children and young people. #STRJP

Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details

Registered Care Manager(s) Salary: circa £44,000 to £46,000 per annum Location: Croydon Role Type 1: Full-Time (6-month contract) | Monday to Friday | 9am – 5pm Role Type 2: Ad-hoc shifts | Monday to Sunday | 9am – 5pm. Are you a dedicated and experienced Registered Care Manager looking for a short-term opportunity in London's vibrant care sector We are seeking proactive and passionate individuals to manage our services, ensuring high standards of care and compliance with organisational values and legislative requirements. Key Responsibilities: Oversee the day-to-day management and administration of the service, ensuring all legal requirements are met. Ensure individual care plans meet the health and support needs of service users, upholding their dignity and choice. Lead and develop the care staff through effective training, supervision, and annual reviews, fostering a supportive and motivational environment. Conduct routine quality audits to uphold CQC standards and address any incidents or complaints following local safeguarding procedures. Promote a culture of equality, diversity, and inclusion among service users, staff, and visitors. Ideal Candidate: Proven experience in Care Management services and as a qualified Registered Care Manager. Strong understanding of the Care Quality Commission and the Care Act 2014. NVQ Level 5 in Care Management or working towards it, alongside excellent leadership and management skills. Demonstrated ability to create and deliver in-house training programmes. Commitment to upholding the highest standards of care and protecting vulnerable adults. Benefits On Offer: Competitive salary within the care sector. Supportive work environment that values teamwork and individual contributions. We are committed to creating an inclusive workplace that reflects the diverse communities we serve. We encourage applications from individuals of all backgrounds. If you are ready to make a meaningful impact as a Registered Care Manager, ideally available immediately, on a short-term or ad-hoc basis, please send your CV now

Job DescriptionAre you a transformational leader who thrives on improving customer experiences and driving high-performing teams to deliver exceptional results?We have an exciting opportunity for a Complaints Operations Manager to join our NS&I complaints function on a 12-month fixed term contract.

A minimum of 6 years’ experience in client servicing roles within an agency, with a minimum of 1 year specifically managing a QSR or Hospitality brand either at Account Manager or Senior Account Manager level. Working within the biggest department, we’re looking for a Senior Account Manager who

Night Receptionist - Lingfield.Night Receptionist (Maternity Cover, until October 2026).Hours: 10:00 PM - 7:00 AM | 5 days out of 7.Are you someone who's friendly, enthusiastic, and thrives on delivering great service? If you enjoy working as part of a team and like to stay calm under pressure, we'd

Part of London + Regional Hotels, .Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.Demonstrate confidence, a pleasant personality and good communication skill

Als Reception Supervisor fungeer je als Duty Manager bij het leiden van het receptieteam om onze leden te verwelkomen en een eersteklas ervaring te bieden.

Senior Residential Childcare Worker - Lymington, Hampshire Senior Residential Childcare Worker Location: Sway, Lymington Salary: £32,500-35,000 + sleep ins Are you an experienced Residential Childcare Worker ready to step into a senior role where your leadership truly shapes young lives?As a

Customer Service Advisor - Leeds/HybridDo you excel at analysing financial information and turning it into clear, practical guidance for clients? Can you balance empathy with objectivity while helping people navigate challenging financial situations? Are you confident communicating with clients and

Join Nurseplus as a Support Worker – Make a Difference Every Day.At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.You'll become part of a compassionate team where every contribution counts.Flexibility that Works for You.Choose your shifts

Our client’s mission is to support young people from various backgrounds, including those with mental health concerns, care leavers, Unaccompanied Asylum-Seeking Children (UASCs), and individuals transitioning from residential care back into the community.They focus on fostering independence a

Key Account Manager – Food Manufacturer. We are looking for a Key Account Manager to join a leading manufacturer of premium food products, including confectionery and sweet goods.

Our client also has a track record for innovative NPD with bespoke solutions as such they are looking to capitalize on their on-going success with the recruitment of a Senior National Accounts Manager.

Account Manager Consumer Packaged Goods (CPG).

With a strong reputation for professionalism and quality, they are now looking to welcome an Advertising Account Manager to join their expanding team.

Im working with a well-established.Building Services and Maintenance company in Stratford.This is a great opportunity for someone currently working as a.Service Coordinator, Contract Support, Senior Administrator or Client Services professional.Youll manage a portfolio of client accounts, oversee co

S3 is one of the up and coming marketing agencies in central London, a 15 minute distance from Oxford Circus.We are a vibrant and growing team who prides ourselves in genuine training and career opportunities.We are looking for individuals who are ambitious, confident, and ready to kick-start a care

Jark Stevenage are urgently recruiting for Customer Service Advisor for a Warehouse based in Biggleswade, Bedfordshire.This is an established company with strong growth with excellent prospects of progression.An exciting career opportunity has arisen for a Customer Service Advisor to join my client

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English.Main Purpose of Customer Service Advisor role:.Responding to English and German emails, answering English and German calls,.Dealing with customer quires on our system and translatin

Our client operates the city's waterfront event campus – the interconnected M&S Bank Arena and Exhibition Centre Liverpool as well as ticketing agency and the Pullman Liverpool Hotel.Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array

This is a temporary position for 2-3 weeks, ideal for individuals in between jobs.Immediate start available for the right candidate following a short video interview.French Speaking Customer Service Advisors.This role involves providing exceptional customer care to consumers in the French markets af

Do you have a background working within a Building Services, M&E or FM environment? If so, I have a fantastic office-based opportunity for you to join my clients service department as a.Your duties will include a mixture of answering clients queries, overseeing profitability, quality, and managing t

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment.

Were looking for a commercially driven Account Manager to join our growing client team at Talent Nexus, supporting and developing our key recruitment clients.

Your day-to-day will include: Handling incoming calls - bookings, quotes, queries… you'll keep things moving and meet service levels Following up on unconfirmed bookings to get appointments arranged Validating job details - checking parts, insurance authorisations and everything needed f

Production Account Manager (Hybrid).

Account Manager Technology Sector (Managed Services) - £50,000 £60,000 base + Uncapped Commission (Double basic OTE) - North London HQ.

Reporting to the Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers

Our client, a market-leading Motor Finance Lender is seeking a Regional Account Manager to join their team on a full-time, permanent basis, covering the East Yorkshire region. Due to an exciting period within the business our client is looking for a Regional Account Manager with Motor / Motor Financ

Lloyd Recruitment Services in Epsom is a truly independent recruitment consultancy with over 30 years' experience supporting clients and candidates.We specialise in permanent, contract and temporary recruitment, placing professionals from trainee to Director level across SMEs and Blue-Chip organisat

Production Account Manager (Hybrid).

If you know meat, understand customers, and can turn relationships into real commercial growth, this New Business & Account Manager role puts you right at the centre of it. What’s in it for you * £50,000+ base salary with performance-based bonus potential * Hybrid working – com

Additionally, you will act as the key point of contact for all customer accounts, ensuring smooth project execution and long-term partnerships What we would like from the Account Manager: Experience in Electronics Manufacturing (EMS) or related industries Strong account management and business dev

Dutch-speaking Customer Service Advisors.This is an excellent opportunity for.As a Careline Advisor, you will play a vital role in supporting consumers in the Benelux region affected by a specialised nutrition product recall.You will provide empathetic, accurate, and professional assistance to consu

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o