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Job Location Weybridge Job Description Procter & Gamble (P&G) is a leading global consumer goods company, with Personal Health Care brands including Vicks, Pepto‑Bismol, and Seven Seas. We are seeking a Qualified Person (QP) / Senior Quality Assurance Manager to lead quality and compliance activities across GMP, GDP and HACCP for food supplements and help safeguard consumer trust across our UK Personal Health Care portfolio. If you thrive at the intersection of regulatory excellence, safety, and quality leadership, this role could be your next career step. You will play a key part in ensuring products are manufactured, released, and distributed in full alignment with UK regulatory requirements and global quality standards. In this highly visible role, you will safeguard product quality, protect consumers, and act as a trusted partner to internal teams, suppliers, and regulatory authorities, making a real impact from manufacturing through distribution. *This position will be primarily based in Weybridge (Surrey), with alternative options available in Reading or Skelmersdale. Candidates must be flexible to travel periodically to the Skelmersdale site as required. Role overview As the Qualified Person (QP) for Procter & Gamble UK, you will be accountable for ensuring that products are manufactured, tested, released, and distributed in full compliance with UK legislation and global quality standards. With us, you will: • Act as Qualified Person for Procter & Gamble UK in accordance with UK legislation for Medicinal Products for Human Use, ensuring batch certification, release, and maintenance of the certification register., • Ensure robust GMP, GDP, and HACCP compliance through effective documentation systems, quality and technical agreements, vendor qualification and auditing, and alignment with Marketing Authorisations and Global Healthcare procedures., • Lead quality governance activities, including deviation management, CAPA definition and tracking, quality performance monitoring, and continuous improvement initiatives., • Manage critical quality events such as incidents, complaints, recalls, and withdrawals, acting as the key interface with internal stakeholders, authorities, and drug and food safety bodies., • Prepare for and manage regulatory inspections and approve and oversee annual training plans to ensure personnel are appropriately trained and qualified. What we offer you: • Meaningful Work from Day 1: From Day 1, you’ll step into a role with real accountability where you will directly influence product release, quality outcomes and regulatory confidence for P&G’s UK portfolio, using your expertise to protect consumers and uphold trusted brands. You will be owning your part of the business and helping it grow, with continuous and supportive coaching from your manager and the wider team., • Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done. Job Qualifications What you’ll bring • Degree in pharmacy or another formal qualification in medicine, veterinary medicine, chemistry, pharmaceutical chemistry and technology or biology., • Registration and approval as a Qualified Person with British Authorities in accordance with local regulations., • Sufficient experience as a Qualified Person under UK regulations and solid experience in Quality Assurance., • Advanced knowledge of GMP and GDP requirements., • Fluency in English, both written and spoken, • Strong communication and collaboration skills with internal teams, suppliers, and regulators., • A results‑driven, quality‑focused mindset with a strong sense of ownership., • Proactivity, organization and ability to operate with urgency in a regulated environment. Right to Work: For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click ___ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000144335 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Job Purpose RICS Registered Valuer with a minimum of 3 years experience at Associate level to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Role Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial – e.g. income, profit margins, debtor days, billing times • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration Evidence of following the administrative procedures that may include: • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development Development plan in place • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required: Qualifications MRICS, RICS Registered Valuer with minimum 3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: ___

Shiuli, located in the heart of Twickenham, offers high quality food & drink in beautiful surroundings with exceptional service. The kitchen is led by Michelin starred chef Alfred Prasad and a commitment to ethical dining runs through all aspects of the operation. Shiuli has won the hearts of diners - local and afar and has also been recognised with several awards and is consistently top ranked on Google, The Fork, Tripadvisor. Key responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, inspire, train & motivate a team of dedicated staff members. Dynamic Revenue Management - developing and implementing marketing strategies to attract new customers and retain existing ones. Prepare and manage budgets, ensuring financial targets are met. Maintain high standards of Health & Safety, Fire Safety & Housekeeping. Collaborate with the Director to drive business growth. Manage inventory, ordering and supplier relationships. Handle customer inquiries, complaints and feedback professionally. Requirements: Proven experience as a Restaurant Manager in a high-end dining environment for a Minimum of 2 years. Exceptional leadership and team management skills. Strong organisational skills, multi-tasking abilities & attention to detail. A warm, personable and professional nature. Excellent communication and interpersonal skills. A proactive approach with a passion for delivering outstanding customer experiences. Knowledge of Health & Safety, Fire Safety regulations and compliance. Financial acumen, with experience in budgeting and cost control. Flexibility to work evenings, weekends, and public holidays as required. Benefits: Competitive salary. Opportunity to work in a prestigious restaurant. A great culture, amazing people and a supportive, inclusive & collaborative environment. Career development and training opportunities. Supplier visits and educational trips. Free hot meals on shift (our staff dinners are legendary) Employee discount. Employee assistant prog (EAP). Company pension scheme. 28 days paid holidays. Christmas celebrations & regular socials. If you are a dedicated and enthusiastic Restaurant Manager/ Assistant Restaurant Manager ready to take the next step in your career, we would love to hear from you! Apply today and join our team indelivering exceptional experiences in Twickenham. TPBN1_UKCT

Company Description Join Our Team as Assistant Manager at Ibis Styles London Ealing! Are you a driven and ambitious hospitality professional ready for your next challenge? Ibis Styles London Ealing is looking for a rising star to join our team as Assistant Manager. Our vibrant 120-room hotel based on Cinema Theme is perfectly situated in the heart of Ealing, just a 6-minute walk from the Elizabeth Line, with easy access to Ealing Broadway Shopping Centre and direct connections to Paddington. This is a hands-on role for a passionate leader who thrives on delivering exceptional guest experiences and leads by example in maintaining and elevating brand standards. Job Description WHAT WE ARE SEEKING: Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service You convey the hotels brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations Build strong guest relationships by anticipating needs and resolving complaints efficiently. Providing guidance, supporting training and leading the team YOUR SKILLS AND EXPERIENCE INCLUDE: Have previous experience in a similar related role in a hotel. Be hands-on, enthusiastic, and passionate about delivering a high level of guest service. Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop. Be solution-driven, autonomous, and confident in your decision-making. Possess excellent communication and financial skills. WHAT IS IN IT FOR YOU: You'll become part of a high-performing team that excels in customer service. Competitive salary Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries How to apply: send your motivation letter and CV to Qualifications *Relevant hotel management or supervisory experience. *Must be highly motivated and demonstrate a desire for achievement *Exceptional guest service skills Additional Information Experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus Hotel Managed TPBN1_UKCT

General Manager wanted at l ive music BBQ venue in Chiswick Are you a passionate hospitality leader ready to take the reins of one of Chiswick's busiest venues? Lil Nashville is a high-energy, live music restaurant and bar, offering a taste of Southern BBQ and honky-tonk spirit in Chiswick. With live country music, mouthwatering food, and a lively bar, were quickly becoming a local favourite, and were just getting started. Were seeking a dynamic and experienced General Manager to oversee the daily operations of our vibrant, high-volume BBQ restaurant and live music line dancing venue. This is a rare opportunity to make your mark within an independent group that values personality, performance, and people. What We Offer: Salary up to £55,000 per year (depending on experience) A leadership role in an exciting, fast-growing business Genuine career progression opportunities Free food Staff discounts & company events Company pension scheme Workplace where culture comes first, not corporate red tape Bonus scheme based on clear KPIs We're closed every Monday & Tuesday What Youll Be Doing: Lead all operations, including front of house, back of house, and financial management Build and manage a high-performing team, from recruitment and training to team motivation Take ownership of revenue targets and drive performance through effective cost management and sales strategies Oversee the booking system, ensuring smooth management of reservations, private hires, and special events Develop and implement strategies for guest experience, including resolving complaints and gathering feedback Work closely with suppliers and contribute to menu and product offerings Manage health & safety, fire, and licensing compliance across the venue Actively contribute to marketing efforts, ensuring Lil Nashvilles voice is loud and clear across digital platforms Set and monitor KPIs, ensuring exceptional service while maintaining operational efficiency Report directly to the owners on business performance and strategic decisions Who were looking for: Proven experience in a senior leadership or General Manager role in a high-quality, high-volume restaurant or bar Strong business acumen with experience managing operations, revenue, and people A confident leader who can motivate and inspire a diverse team A hands-on, problem-solving approach with the ability to remain calm under pressure Experience working with booking systems, event management, and supplier relationships Passionate about hospitality, live music, and delivering memorable guest experiences Familiar with budget management, cost control, and achieving sales targets Flexible and available to work hospitality hours (WedsSun, including evenings) If you are ready to take on a challenging and rewarding role as our next General Manager in one of Chiswick's best venues, wed love to hear from you. Apply now to join our team and be part of something extraordinary. We are an equal opportunity employer. We welcome and value a diverse workforce, create an inclusive culture and encourage applications from all qualified individuals. Applicants must have the right to work in the UK. TPBN1_UKCT

Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor cha. To ensure the effective resolution of client compl

Are you a transformational leader who thrives on improving customer experiences and driving high-performing teams to deliver exceptional results?We have an exciting opportunity for a Complaints Operations Manager to join our NS&I complaints function on a 12-month fixed term contract. Youll be leadin

Complaints Resolution Manager (Housing / Repairs)Hemel Hempstead, Hertfordshire (Hybrid Working)£41,725 per annumPermanent, Full Time37 hours per w

As part of our commitment to delivering excellent, fair and transparent services for our residents we are creating a new Housing Complaints & Resolutions Team and are seeking an exceptional leader to take on the pivotal role of Manager for this new team. You will be responsible for leading the deliv

Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges. To ensure the effective resolution of clien

We're recruiting on behalf of a well-established charitable organisation seeking two experienced Complaints Case Managers to join their operations xxuwjjq team. This role is ideal for someone experienced in managing complex complaints within a r.

Complaints Resolution Manager (Housing / Repairs)\ N\nHemel Hempstead, Hertfordshire (Hybrid Working)\ N\n£41,725 per annum\n\nPermanent, Full Time\ N\n37 hours per week\n\nThrive Homes is recruiting a Complaints Resolution Manager to lead the effective delivery of its complaints service. N\n * Inv