You will drive down customer incidents, reducing potential complaints and improving our overall ... Stakeholder management and communication skills, relationship management of IT Services ...
Experience in complaints management and conflict resolution. * Flexible and willing to travel to UK based clients * Strong familiarity with Microsoft Word, Excel and PowerPoint. * Possess strong oral ...
Managing any complaints or safeguarding concerns. What we are looking for: * Previously worked as a Registered Manager, Home Manager, Care Manager or in a similar role within a residential care ...
Act as the main point of contact for tenants, handling enquiries, resolving complaints, and managing any tenancy-related issues. * Coordinate property maintenance, repairs, and inspections, ensuring ...
... complaints, and calls promptly and effectively Collaborate with senior management on customer complaints resolution Manage retentions and payments according to contract terms Engage new Installer ...
You will manage a team of 10 Clinical Assistants and Rehab Case Managers. About the Role * Line ... Experience with handling customer complaints and delivering positive outcomes Desirable
... management team. • Have pride in the centre; ensuring that you deliver consistently high ... queries, complaints and compliments in line with company procedure. • To be aware of seating ...
Escalate complaints that require further attention to the Customer Experience Manager. Track customer queries and complaints using the company's call log process. Respond to direct messages on social ...
... complaints, using automotive quality analysis techniques (8D, Root Cause, CAPA) and improving an established ISO9001 accredited quality management system. On top of the basic salary there are great ...
Customer Communication: · Handle customer enquiries and complaints professionally. · Provide ... Returns Management: · Process returns and exchanges efficiently. · Update inventory records to ...
Maintain customer information & interactions using and accurately log complaints into the CRM & ERP systems. * Explore all aspects of the customers complaint, establish and understand the root cause
... complaints caseload, providing technical reports to showcase actions taken to deliver satisfactory results for the organisation and our tenants.* Work collaboratively with the Contract Management ...
... Managing complaints with confidence with minimum assistance from team leader and manager · Coaching and mentoring staff providing the relevant training as part of that role · Providing support and ...
... complaints. * Lead and manage the engineering and manufacturing team in Leigh. * Implement and maintain quality control processes and maintain quality standards in accordance to ISO 9001, IATF 16949 ...
You will resolve customer queries, questions, or complaints, working with all parties involved for the best customer outcomes. * Appoint suppliers and manage progress, independently of Adjuster ...
Being proactive, using your initiative and taking ownership of situations such as member complaints ... Manager and play an integral role in their own department and the wider club. You must be an ...
You'll also manage the complaints process, ensuring timely and appropriate responses. To be considered you'll need a compliance background from an insurance environment. Having a strong understanding ...
You will also be responsible for booking in appointments and will manage your own diary. Duties ... Monitor customer complaints and resolve any potential issues * Monitor customer satisfaction The ...
... complaints and representation procedures as detailed in the FCA policies and procedures. Provide ... Manager on (phone number removed). To be considered, please apply and we will be in touch. No ...
... managing their tenancy, coordinating health appointments, supporting in financial management ... Reporting any incidents, accidents or complaints using the relevant policy guidance. Ensure you are ...
This role is a forward facing customer service role so you must be confident in managing phone calls and in person queries and complaints. The school are looking for someone organised, resilient and ...
You will also be responsible for booking in appointments and will manage your own diary. Duties ... carried out Monitor customer complaints and resolve any potential issues Monitor customer ...