Complaints manager jobs in UrmstonCreate job alerts

Drive Success, Build Relationships, Lead a High-Impact Customer Relations Team!We're looking for an experienced Customer Relations Manager to lead a team that provides high-quality support and assistance to Travel Counsellors and their customers with post-travel complaints. The hours of work for....

Independent Living Coordinator Salary£13,153.67 LocationUrmston, Manchester Permanent Part Time - 18.12 hours per week Reporting to the Independent Living Manager, the Independent Living Coordinator will be part of a team who provide supportive, responsive, effective and flexible housing manageme...

Complaints Handling, Service Issues, Client Support, Retention Rates, Salesforce, CRM, B2B Our client is on the lookout for a dedicated and experienced Complaints Handler to join their dynamic team ...

... complaints professionally. - Ensure prompt and accurate service delivery. - Financial Management: - Develop and manage budgets, financial goals, and performance metrics. - Monitor financial ...

Act as the escalation point for guest complaints or concerns, working to turn challenges into ... Financial Management : * Help oversee the Rooms Division budget, ensuring that costs are controlled ...

Conduct investigations into employee complaints, ensuring fair and consistent resolutions. * Mentor and support managers on HR policies and best practices for people development. * Partner with ...

Respond to student queries and help resolve any complaints. * Ensure students adhere to terms of tenancy and any internal policies/procedures. * Manage student events throughout the academic year

Customer Insights Manager Manchester - Hybrid, 2 days a week in office Up to £70,000 An award ... You will be gathering insight from different sources such as surveys and complaints to deliver true ...

Provide exceptional customer service and resolve any customer issues or complaints * Train, mentor ... Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the ...

CUSTOMER INSIGHT MANAGER Stockport, 2 days a week on-site Up to £70,000 The Company: Joining a UK ... Gathering insights from surveys and complaints and delivering true insights * Conducts or ...

Block Management • Oversight of portfolio: to include managing the agents, signing off budgets, dealing with high level of complaints. • Involvement in the acquisition and take on process of new ...

Carrying out inspections, dealing with customer complaints, conducting internal audits * Experience using ISO 9001... ZIPC1_UKTJ

To investigate and respond to customer complaints under the direction of the Customer Experience Manager * Negotiate suitable resolutions to complaints with customers * Provide detailed summaries of ...

Escalate complaints that require further attention to the Customer Experience Manager. Track customer queries and complaints using the company's call log process. Respond to direct messages on social ...

... resolve customer complaints/enquiries in a timely and accurate manner - -Timely delivery of ... meet expectations. - Manage and resolve conflict when we are unable to meet the Customers ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

... complaints where necessary and maintaining ownership within the BTLB • Conform to all BTLB ... of CRM databases • Accurate and timely data entry skills • Have a sound understanding of ...

Work closely with other members of the team and with members from other offices to manage the caseworking and marketing activities including compliance issues and first stage complaints from clients

Handle customer inquiries, request and complaints courteously and efficiently, escalating issues to the management team when necessary * Sales Support * Assist the store in meeting sales targets in ...

Escalate any potential problems and / or complaints for a quick resolution. * Producing letter ... manage expectations. * Experience with Profundo Pen 2 and Bizflow would be desirable but not ...