25 Best complaints manager Jobs in Northampton (December 2024)

As the Shop Manager at Alam Mini Market, you will be responsible for overseeing the daily operations of the store, ensuring efficient stock management, high customer service standards, and the effective running of various sections including fresh meat, frozen meat, fish, vegetables, and groceries. The role involves managing staff, ensuring compliance with food safety regulations, and driving the store's financial performance. Key Responsibilities: • Oversee daily store operations across all product sections, including fresh and frozen items. • Manage and motivate the store team to achieve excellent customer service and sales targets. • Coordinate with suppliers to ensure timely restocking and manage inventory levels. • Ensure compliance with food safety and health regulations. • Implement strategies to drive sales and profitability while maintaining high-quality standards. • Manage store budgets, cash handling, and financial reporting. • Address customer inquiries and resolve complaints to ensure customer satisfaction. • Conduct regular checks to maintain product quality and store cleanliness. • Monitor sales performance and adjust operations to meet targets. Skills and Qualifications: • Proven experience as a Shop Manager, preferably in retail or grocery sectors. • Strong leadership and team management abilities. • Excellent customer service skills with a focus on building positive client relationships. • Knowledge of food safety and hygiene regulations. • Strong financial acumen and problem-solving skills. Salary Offered: £34,100 to £40,000 per annum (depending on experience) Working Hours: 37.50 hours per week, pro rata basis. Additional Requirement For the Overseas Candidate: Visa Sponsorship may offered for the right candidate.

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Khybar Tandoori Restaurant and Takeaway

Supervise the shop's daily operations to ensure efficient and seamless workflows. Organize staff schedules and coordinate shifts to guarantee sufficient coverage during peak periods. Address customer inquiries, resolve complaints effectively, and ensure a positive customer experience. Oversee food quality, ensuring all items meet established standards. Manage inventory by ordering supplies, monitoring stock usage, and minimizing waste. Uphold cleanliness and hygiene, adhering to all food safety regulations. Handle cash transactions, maintain accurate sales records, and reconcile the cash register at the end of each shift.

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