Complaints manager jobs in LeatherheadCreate job alerts

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity. Job Title Senior Quality Inspection Job Description The Senior Quality Inspector is tasked with supporting timely turnaround of products, manufactured and procured. Assisting manufacturing as we strive toward zero defects by conducting audits and random sampling. Working with a quality first mind set where we ensure the customer receives product that exceeds their expectations. Will be the day to day contact for the Quality department. What You’ll Be Doing Completing part inspection on products produced in house and by sub-contractors Measuring parts using calipers, micrometres, CMM Creating graphs in excel to enable comparison of QC results Updating excel spreadsheets Completing inventory transactions in the ER Assisting the production team as required, including completing first off production checks Assist with the MRB when necessary Raising re-work instructions check the quality of the re-work, occasionally completing re-work Working in the biological QC lab running product functional test (experience not required) Investigation customer complaints Raising & Investigating non-conformance Conducting process audits Assisting in data reviews and KPI updates To assist in maintaining a clean and safe working environment Assisting in CAPA and complaint activities as required Identify errors and eliminate root cause using robust countermeasures Compliance – Support manager to ensure effective internal control structures and procedures are in place, Ensure Audits are completed in all areas, and that any corrective actions are robustly put in place to drive continued improvements Tasks related to continuous improvement activities What You’ll Need Prior experience within Quality control Manufacturing within life sciences advantageous Strong organizational and time management skills Self-motivated, enthusiastic and flexible individual (adapt to differing situations) Comfortable working in special conditions as necessary: clean rooms; low humidity; or static – free Experience with using CMM is desirable Strong work ethic and organizational skills. Able to multi-task in a fast-paced environment. Excellent communication skills are essential to the role