Demonstrate a proactive approach by ensuring any customer complaints are effectively resolved, and ... Managing escalations through the contractual process as the need arises by handling and owning ...
Department employees, management meetings, reporting and data, effective resolution of defects and complaints reported, implementing, and maintaining company procedures and policies, and introducing ...
Handle and log any complaints on Excel and approve and update pricing on Sage * Contribute to the ... Maintain CRM system, keeping all electronic and paper records up to date * Research all competitors ...
... complaints to resolution in the shortest possible timescale. • Ensure all our industrial staff ... management reports that demonstrate the performance of the business. • Able to prioritize ...
Managing pricing, trading plans and handling customer complaints The ideal applicant will be a Key Account Manager - Kitchen & Bedroom Door Manufacturers with: * Minimum of 2-3 years B2B field sales ...
Role - Telesales Account Manager Location - Bradford Office / Hybrid Salary - up to £25,000 (DOE ... Handle client inquiries, issues, and complaints in a timely and professional manner. Reporting and ...
Managing complaints, working towards mutually agreeable outcomes, and ensuring issues and resolutions are logged in line with our customer satisfaction processes. * Maintaining relevant systems as ...
To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary
... complaints through to resolution and act as point of contact for Financial Ombudsman Service • Identify areas for improvement and implement changes • Monitor the performance of dealers and ...
Regional Sales Manager - North England Want to be a part of a leading Pest Management Innovator ... complaints * Operate independently with a solution-oriented mindset and an eagerness to exceed ...
... manage customer complaints efficiently and maintain strong relationships with profile manufacturers and specialists. Company Contribution & Industry Information: This role is pivotal in ...
Service Manager - Strategic Asset Management Grade 16 About the Role We're looking for an ... Oversee efficient and prompt resolution of complaints, addressing any gaps to improve service ...
... complaints Implement corrective and preventative measures with use of RCA tools Coaching managers and colleagues on safe working practices Carry out site audits and identify potential improvements ...
Manage Claims and other material Claims issues in order to resolve and settle claims on an economic ... Flag complaints as required and Treat Customers Fairly * Maintain knowledge of the Claims Portfolio ...
Process and resolve customer complaints through online messaging, email, and phone. Provide ... Organise and manage your workload efficiently. Key Competencies: Excellent communication skills ...
Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...
Responding effectively to technical queries, issues and complaints. * Production of management information. * Reviewing and updating compliance requirements. * Handling claims on a Delegated ...
Under the direction of the Team Manager undertake specific pieces of work in relation to customer feedback, representations, complaints, multi-agency projects or service developments and make ...
... their management system • You will focus on understanding their processes to ensure that you ... A- Complaints & Disciplined Problem Solving Customer / Internal / Supplier Complaints • Ensure ...
... managing quality and value for money delivered across the service area. • Oversee the investigation of complaints, ensuring they are dealt with efficiently and promptly inline with policy ...
Manage client projects/work streams as required by the business * Take ownership for personal ... Strong suitability of advice file review or complaints handling experience * Confident and adept at ...
Monitoring cases to identify potential complaints, panel removal risks, or negligence issues, and informing management as required. What We Are Looking For: * At lease 1 year experience as a Post ...
The successful Conveyancing Team Leader will manage a Lender Only Purchase Team who deal with ... Respond to client/service queries or complaints at the initial stages in line with the internal ...
... complaints, production of management information, reviewing and updating compliance requirements, and handling claims on a Delegated Authority basis from Insurers. Ideally, we are looking for ...