Are you a business? Hire complaints candidates in Northampton
Proven experiences in working as part of a team to achieve the long term goal of the organisation; directly supervises and coordinates the activities of sales and related workers; establishes and monitors work schedules to meet sales and productivity targets; liaises with managers and other departments to resolve operational problems; determines or recommends staffing and other needs to meet sales and productivity targets; reports as required to managerial staff on departmental activities; providing necessary training and support to junior staffs and colleagues ; handling customers complaint and resolving issues; helping management team as and when necessary to run the business smoothly.
Join Our Client's Team as a Complaints Officer Are you passionate about ensuring exceptional customer experiences and resolving issues effectively? We are seeking a dedicated Complaints Officer to ...
Red Recruitment is recruiting a Complaints Handler to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday ...
The successful candidate will have prior complaints and client resolution experience with confident communication skills and an ability to manage processes from start to finish.This is a fantastic ...
... complaints resolution matters; * Provide support to the Director of Compliance and Operations on straightforward compliance matters following appropriate training; and * Any other appropriate job ...
Resolve complaints with a professional and positive manner * Ensure you follow Data Protection and Financial conduct guidelines * Support customers with all queries * Make refunds to customers
Respond positively to customer enquiries and resolving customer complaints taking ownership of customers issues and follow problems through to resolution. * Advise customers on any relevant product ...
Managing complex Home Ownership issues and complaints, including visiting Home Owners and updating policies and procedures in line with best practice * Actively mentoring and coaching colleagues to ...
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Handling and resolving customer complaints; * Communication and coordination with internal departments; * Collating information relating to product failure and warranty issues; * Providing product ...
They will ensure that all quality complaints that occur after the roofing is laid are investigated effectively and dealt with in a timely and cost effective manner liaising with all key stakeholders
Investigating H & S accidents, incidents, customer complaints etc. * Plan and manage facility projects. * Monitor and manage facility budgets, ensuring cost-effectiveness. * Implement and maintain ...
As a customer service advisor, you will manage the customer experience journey, including product information, customer complaints and resolutions. You will support the team answering phone calls and ...
Deal with escalated queries or complaints. * Create quotes and tender proposals. The experience required... As a successful Client Services Manager, you will have the following: * At least 3 years ...
Handle inquiries, complaints, and requests promptly and professionally. * Communicate effectively with customers via various channels including phone, email, and in-person interactions. * Collaborate ...
To control and preparation of PQMS documents including SOPs, validation, Complaints, change controls, CAPAs, and deviations. * To support regulatory audits including MHRA, and Home Office inspections
Committing to challenging service levels, and management of escalation of complaints * Monitor operational data and ensure targets are met and ensure all data is protected in line with the ...
Record and resolve customer complaints promptly and professionally Administration * Run daily call reports * Follow company procedures and maintain accurate timesheets for payroll purposes Skills
... Complaints are managed in accordance with the process and requirements, where applicable · Load client instructions onto in-house CRM system · Manage day to day client queries · To check, quality ...
Helping our members with account queries, such as live auction queries, payments and complaints * Dealing with difficult conversations, on occasion * Providing an unparalleled customer experience for ...
Oversee the customer service team and handle queries and complaints promptly. * Ensuring sufficient stock levels for engineers. * Think on your feet and willing to solve technical problems ...
Report any breaches or complaints immediately to the Line Manager or to the Compliance team. * Take responsibility for individual tasks and action them within the required timescales. Knowledge and ...
... and closing complaints including returns • Maintaining price conditions and price lists in SAP after consultation with Purchasing and Sales • Provide accurate and timely price file reports ...