Are you a business? Hire complaints candidates in Reading
Complaints Manager - Slough 40-42k plus car and great benefits. Hybrid working You will be responsible for the overall management of the Customer Relations Team, supporting, motivating, and ...
Manage complex complaints, demonstrating empathy and emotional intelligence when engaging with customers. * Analyse options, assess merits, and select the best approach for complaint resolution ...
Complaints Advisor Pay: £26,000 - £30,000 Location: Slough Our client is a blue-chip company who offer second-to-none customer service. They are looking for an experienced complaints handler to ...
Complaints Specialist PURPOSE SUMMARY: To contribute to the delivery of excellent service by responding to and processing all customer enquiries through the provision and collation of timely and ...
Customer Service - Claims & Complaints Adviser, Reading: This role is to handle calls and correspondence professionally, investigate thoroughly and promptly, and utilise available resources to ensure ...
Complaints team looks to resolve all incoming complaints for the business. This includes complaints about the application process, the servicing of a mortgage account or complaints about historic ...
This is an exciting time to join a successful, expanding, financial services organisation, based in Slough, as a Customer Complaints Specialist. This opportunity would suit someone with previous ...
Previous complaints handling & case management experience is essential Key responsibilities * Respond to and resolve all complaints received in an appropriate manner, either written or verbal, on ...
As a Senior Complaints officer, you will assist the complaints Team leader to inspire, mentor, and lead the complaints handling team to provide a best-in-class complaint handling service. This role ...
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This is initially a 5-month contract Financial Services Complaints Handler opportunity and comes with the likely option to extend further. The office is in Bracknell and has great modern facilities ...
Customer Service Representative - Complaint Handling 6 month contract, Paying up to £18 per hour, Based in Bracknell/Hybrid Responsibilities: Complaint Management - resolving customer issues ...
Job Title: Independent Health Complaints Advocate / Independent Living Adviser Location: Burpham, GU4 7HL Salary: £28,145.78 per annum Job type: Full Time, Permanent, 35 hours a week Surrey ...
Customer Relations Manager/Complaints ManagerSalary: £44,108.95 P/A plus fantastic benefits! Hours: Core Working Hours (37.5 per week)Hybrid - 2 days in the office and 3 at home. Location
The successful candidate will manage the investigative complaints team and will compile data to improve the company's understanding of their customers. Job Title: Customer Insight (Resolution ...
They will also handle escalations for complex complaints and serve as a subject matter expert in designated products. Responsibilities: · Completes the intake process of complaints through phone and ...
Respond to customer complaints by conducting a first site inspection. * Management of your weekly, monthly diary in respect of regional site visits, liaising with the team planner daily
Dealing with customer complaints and ensuring they are resolved * Reporting into the Head of Customer Service * Carrying out inspections and reporting defects * Dealing with subcontractors and Trades
Complaint handling; speaking with the customer and taking details of their complaints and then referring to Team Leader/Manager and preparing any initial draft correspondence. Qualifications, skills ...
Engaging with vendors on a day to day basic in respect of queries or complaints from the customers relating to vendor services. * Administration of customer accounts, including data cleansing ...
Log details of enquiries, comments and complaints and details of actions taken * Effectively manage the complex customer complaints and escalate it to the right stakeholders to support resolutions
Monitor customer complaints, assist in trending, and conduct complaint investigations. Respond to customers when dealing with quality complaints. Experience and Qualifications Maths GCSE Grade 5 and ...
Raising complaints with contractors when works aren't completed to a satisfactory standard. * Follow up of H&S, FRA, Site reports and lift engineering works, ensuring that all reports are actioned ...
Process customer complaints, working closely with the customer and the wider business to find a suitable resolution. * Take customer feedback - good and bad - and feed it back to the relevant parties ...