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Client Complaints – Proactive management of client complaints ensuring they are escalated through appropriate channels or where applicable as per UK Finance complaint policy. Join one of the fastest growing companies in the Invoice Finance Industry. Career development and option of obtaining prof...

Role: Head of Customer Operations Location: Reading (Hybrid) Salary: £70,000 - £75,000 per annum About The Role As the Head of Customer Operations, youll step into a pivotal leadership position, championing the delivery of exceptional service to customers both in the UK and internationally. In th...

Drafting a range of complex legal documents including advice letters, grounds of appeal, formal complaints, instructions to experts and counsel, court forms and applications, position statements and ...

SERVICE ADVISOR Basic Salary - £24,000 - £28,000 + Bonus Working Hours - Monday - Friday 8.30am till 6pm & 1 in 2 Saturdays 8.30am till 12.30pm Location - Reading   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quali...

Role: Payroll Associate Top 10 Accountancy Practice Salary: £28,350 to £29,400 Location: Reading Hybrid working Full time, permanent role Cedar have partnered with a top 10 accountancy practice with offices based nationwide who are currently looking for a Payroll Associate to join their offices i...

Job Description Our client, based in Berkshire are seeking a qualified Environmental Health Officer to join their Private Sector Housing Team and contribute in protecting the quality of life of their residents. This is an exciting time to join the team, as they have just completed a consultation ...

Spencer Clarke Group are working closely alongside a Local Authority to provide them with an Environmental Health Officer on a contract basis. About the role We have a vacancy for an Environmental Health Officer within our Private Sector Housing Team. You will be based in the office but will spen...

Huntswood currently has an exciting opportunity for a Senior Technical Advisor - Wealth & Investment to join our busy advisory team based out of our Reading office on a hybrid basis, with some UK travel. Reporting to the Director of Advisory Services, you will be Huntswood's senior technical expe...

C.Neo Ltd are working with a well established Small Medium Enterprise in the Commercial Office Fit Out sector to recruit an experienced Total Facilities Manager within the Facilities Management department to work alongside the Head of FM mobilizing and helping to manage current client relationshi...

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to bui...

Job Description Regional Surveyor - Reading/Oxford Region Company Overview . Who we are Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners. Our team consists of talented professionals with a proven track ...

Huntswood currently has an exciting opportunity for a Senior Technical Advisor - Wealth & Investment to join our busy advisory team based out of our Reading office on a hybrid basis, with some UK travel. Reporting to the Director of Advisory Services, you will be Huntswood's senior technical expe...

Job Description Environmental Health Officer - Private Sector Housing Team Location: Reading (Flexible Work Available) Pay: £45 per hour – Negotiable Are you passionate about improving housing standards and making a positive impact on communities? Join us as a Qualified Environmental Health Offic...

The Opportunity: Avantor is seeking a detail-oriented Quality Assurance Associate to join our team at the Hichrom site in Theale, Reading. In this role, you will provide essential quality support to ensure product conformity and maintain full traceability within our supply chain. Hichrom is our p...

An excellent opportunity has arisen to work for our established client in Pangbourne as a Deputy Practice Manager to be responsible for overseeing the daily operations, running, and management of the Practice. As the Deputy Practice Manager you will be responsible for: Ensuring the practice runs ...

Completes the intake process of complaints through phone and email into the Complaint Intake Systems which includes translations from local language to English when required, the initial identification of the complaint code, conducting follow up activities for missing information, coordinating th...

Supports more complex complaints that are escalated. Completes the intake process of complaints through phone and email into the Complaint Intake Systems which includes translations from local language to English when required, the initial identification of the complaint code, conducting follow u...

Client Complaints - Proactive management of client complaints ensuring they are escalated through appropriate channels or where applicable as per UK Finance complaint policy. * Funding & Fee ...

First stage support to Customer Services on FOS complaints including the writing of reports detailing the technical decision. * Identify cases with high potential for cost savings or repudiation and ...

Be first point of contact for any complaints and incidents, collate feedback and liaise with Head of Governance on complaints and compliments * Report Incidents and significant events and liaise with ...

Advise and recommend a course of action on range of property issues. • Where necessary deal with tenant & landlord disputes and complaints in writing and verbally to resolve to all parties ...

Address housing complaints, advising landlords and tenants on legal obligations. * Work on innovative solutions to improve housing, including tall building fire safety and licensing consultations

Primarily this will be linked to compliance with the hmo mandatory licence scheme, as well as dealing with housing complaints and providing assistance and advice to tenants and landlords. Depending ...

Act as the final escalation point for unresolved customer issues and complaints. * Collaborate across teams to deliver a seamless customer journey. * Provide data insights and reporting to inform ...