Complaints jobs in Walsall

As our Customer Complaints Officer, you will work with customers, colleagues and contractors to respond to complaints. You'll use your listening and communication skills to build constructive ...

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary: £30,000 to £40,000 DOE Are you passionate about ensuring fairness and transparency in ...

Receive phone calls from customers answering any general enquiries and complaints * Liaise with Project Managers to ensure work is completed on time * Work towards and achieve targets, Key ...

Resolving any client issues or complaints, escalating as necessary * Dealing within any ad hoc administration tasks as required Skills required for the role: * Previous cruise industry experience ...

You will deal with complaints/issues raised from Patients and resolve in the best way to provide excellent customer service. You will also undertake duties within the dispensary when required. As ...

Judicial reviews and complaints regarding adult social care * s.29 applications under the Mental Health Act * Advice r... ZIPC1_UKTJ

With a focus on environmental and amenity impacts, to facilitate the delivery of the Councils Development Management responsibilities as Local Planning Authority principally by resolving complaints ...

Support the Customer Service team with complaints; particularly complaints involving the FOS * Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a ...

You'll need to thrive working in a fast paced, busy environment and be able to manage and prioritise a varied workload, from managing colleagues, to responding to complaints, ensuring works comply ...

Efficiently manage and resolve student issues and complaints. * Collect and analyse feedback for continuous improvement and high satisfaction. * Coordinate with EP head office on post-arrival service ...

... customer complaints and metric results formulating mitigation plans utilizing the closed loop preventive / corrective action process Represents Quality in design reviews, with regard: Routine ...

Supporting the effective handling of safeguarding, incidents, and complaints as required. * Ensure the service is working within the standards expected by the CQC. What we are looking for in a ...

Providing a reception service to tenants, visitors and contractors for day-to-day enquiries or complaints * Completing satisfaction surveys for housing standards and ensure appropriate signposting ...

Manage complaints from various customers, conducting root cause investigations and coordinating responses. * Assist with supplier audits and develop customer product specifications. * Handle ...

Ensuring that service users are aware of complaints procedures and advocacy services. * Contributing to the professional development of others by supervising others including those who are supporting ...

Will lead on investigations and complaints about data breaches and responsible for the management, administration and delivery of matters in relation to Data Subjects Rights, including Data Subject ...

You must have previous experience in a call centre, complaints department, helpdesk or collections team and have a good working knowledge of Microsoft Packages. All Reed temporary worker benefits are ...

In addition, you will provide technical support for building damage elements of claims and first stage support to the Customer Services Team for claims with FOS complaints. This role involves ...

Respond in a timely manner to any student or staff complaints, investigating and resolving where applicable. Support all staff and students' wellbeing, complying with the relevant College policies ...

... complaints, fee application, delegated authority, MRC's etc. * Oversee and monitor breach logging, further to QA findings, undertaking appropriate root cause analysis and engaging with the business ...

To deal with face-to-face customer enquiries and complaints. * Emptying litterbins and litter picking the play area. * Provision of First Aid. * To assist with cleaning of play equipment when ...

Their ideal candidate will present flexibility in supporting the external sales & technical team whilst dealing with sales enquiries and handling / resolving customer complaints. You will also have ...

Investigating, managing and conducting root cause analysis on complaints; * Maintaining a record of and monitoring breaches, errors and incidents; * Reporting material and emerging regulatory risks ...

Oversight over customer complaints and its reporting. * Training and supporting colleagues as required. * Ensuring adequate systems and controls to mitigate the risk that the firm might be used to ...