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If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. As one of the largest and most impactful teams at YBS, our Branch Network plays a vital role in shaping the success of our organisation. Were always looking for ways to enhance the customer experience, improve efficiency, and explore new idea... ZIPC1_UKTJ

Company Description Buddy are your creative partners, making smart social commercially undeniable. We exist to bridge the gap between creative and performance, helping brands move beyond just content and into work that drives real commercial impact. From always-on social to large-scale campaigns and talent partnerships, we build social ecosystems designed to perform. Combining creative thinking, cultural relevance and media precision to deliver results that actually matter. We don’t just create content. We create work that converts. Role Description We’re looking for a highly organised and commercially minded Account Manager to lead one of our key client accounts. You will oversee the day-to-day delivery of always-on social work streams, alongside larger campaigns and content series, ensuring everything we deliver is strategically aligned, creatively strong and executed to the highest standard. This role sits at the centre of the account, owning client relationships, driving project delivery and ensuring our work consistently delivers against both creative and commercial objectives. Key Responsibilities • Be the primary day-to-day contact for your client, building strong, trusted relationships, • Lead and manage always-on (BAU) social workstreams, ensuring consistent, high-quality delivery, • Oversee larger campaign and content series delivery from briefing through to execution, • Own timelines, budgets and resourcing, ensuring projects run smoothly and efficiently, • Work closely with creative, social and production teams to bring ideas to life, • Ensure all work aligns with platform best practice and delivers against performance objectives, • Manage content production and shoots, ensuring all required assets are captured effectively, • Maintain clear and proactive communication across clients and internal teams, • Identify risks early and problem-solve quickly to keep projects on track, • Ensure all deliverables are accurate, on time and to the expected standard, • Contribute to a culture of continuous improvement across ways of working What We're Looking For • 3+ years experience in an account management or project management role, ideally within a social or creative agency, • Exceptionally organised with strong project management skills and attention to detail, • Confident managing multiple work streams at once in a fast-paced environment, • Strong client management skills, able to build trust and handle conversations with confidence, • Experience delivering always-on social alongside larger campaign work, • A strong understanding of social platforms, content formats and performance drivers, • Commercially aware; understands how social work ties back to business outcomes, • A proactive, solutions-focused mindset, • Excellent communication skills, both written and verbal, • Calm under pressure, with the ability to prioritise effectively

Contract Chair Co. is the UK’s leading B2B supplier of European hospitality furniture. Our clients include hospitality businesses of all types, as well as design practices and other hospitality industry intermediaries, mostly based in the UK, with others in the EU, the Middle East, and U.S.A. From our head office in Hammersmith, our friendly team helps designers deliver stunning hospitality projects and provide an exceptional sales and customer care experience. Responsibilities: • Select furniture products from our extensive range, ensuring they meet the specific requirements of our customers., • Collaborate with factories, coordinating specifications and arranging samples and swatches., • Oversee logistics solutions, ensuring timely and efficient delivery of products., • Complete tender documents and accurately interpret and analyze layout plans., • Handle inquiries for bespoke furniture items, providing knowledgeable solutions., • Maintain regular communication with designers and other customers, actively facilitating opportunities. Requirements: • Possess an eye for design, coupled with critical thinking skills., • Demonstrate proficiency in numeracy and literacy., • Exhibit professionalism and maintain a strong work ethic., • Ability to collaborate effectively with colleagues in the same department., • Preferably have prior experience in the design industry. Please note that this position is primarily office based. At The Contract Chair Co, we value individuals who are passionate about delivering exceptional customer experiences. If you are a motivated and detail-oriented professional, ideally with a background in design, we encourage you to apply for the position of Account Manager. Join our team and contribute to our commitment to providing outstanding furniture solutions. Benefits: • Health insurance, • Company pension scheme, • 20 days holiday plus bank holidays and Christmas break, • Salary range from £30-36,000

Cuatomer Service Specialist\nHayes, Middlesex\nSalary £31,000\n14-month fixed-term contract\nFull-time (40 hours per week, shifts between 08:00–19:00, Monday–Sunday)\n Immediate start\n \nThe Opportunity\n We’re looking for a proactive and customer-focused Customer Service / Aftercare Specialist to join a busy and growing customer service team. This is a key role focused on supporting customers following delivery, ensuring a positive experience and reducing returns through excellent service and product guidance.\n You’ll be speaking directly with customers, providing reassurance, resolving issues, and gathering feedback to continuously improve the customer journey.\n\nAbout You\n \nProven experience in a customer service or aftercare role \nStrong communication skills, both written and verbal \nConfident handling challenging conversations with empathy and professionalism \nHighly organised with strong attention to detail \nA natural problem-solver who can get to the root of issues quickly \nComfortable working both independently and as part of a team \nAdaptable, proactive, and keen to improve processes \n Key Responsibilities\n \nMake outbound calls to customers following product delivery to ensure satisfaction \nSupport customers considering returns, providing guidance and solutions \nHandle inbound queries via phone, live chat, and digital channels \nResolve customer issues efficiently, from initial contact through to resolution \nManage returns, refunds, and delivery-related concerns \nMaintain accurate records using internal systems \nRespond to customer feedback across platforms including reviews and social media \nWork closely with internal teams to resolve queries and improve processes \nContribute to team knowledge sharing and support cross-training activities \nWhat’s on Offer\n \nSalary of £31,000 \n14-month contract with immediate start \nA collaborative and supportive team environment \nOpportunity to develop your customer service and problem-solving skills

Job Title: Customer Service Manager\nLocation: West London\nCompany: Leading New Build Residential Developer\n\nAre you an experienced Customer Service professional with a passion for delivering exceptional homeowner experiences? We are an ambitious and growing new build developer based in West London, seeking a proactive and highly organised Customer Service Manager to lead our aftercare function and ensure our buyers receive a first-class service from completion onwards.\n\nAbout the Role\n\nAs Customer Service Manager, you will take ownership of the customer journey post-completion, managing all aftercare activities and ensuring that our homes – and our service – meet the highest standards. You will act as the key point of contact for homeowners, subcontractors, and internal departments to resolve defects efficiently and professionally.\n\nThis is a pivotal role within the business, reporting directly to senior management and helping to shape and improve our customer care strategy as we continue to grow across West London.\n\nKey Responsibilities\n\n * \n\n Manage the end-to-end customer service process from legal completion through to the end of the defects period\n\n * \n\n Oversee and respond to customer queries, ensuring timely and satisfactory resolution\n\n * \n\n Coordinate subcontractors and suppliers to address defects and remedial works\n\n * \n\n Conduct home demonstrations and customer handovers where required\n\n * \n\n Monitor and report on customer satisfaction, KPIs, and performance metrics\n\n * \n\n Ensure compliance with NHBC or equivalent warranty provider standards\n\n * \n\n Maintain accurate records of all communications and remedial actions\n\n * \n\n Work closely with Site Managers, Construction, Sales, and Technical teams to resolve recurring issues and drive continuous improvement\n\n * \n\n Manage and develop a small customer care team (where applicable)\n\nAbout You\n\n * \n\n Proven experience in a Customer Service Manager or Senior Coordinator role within a new build residential developer or housebuilder\n\n * \n\n Strong understanding of the defects management process and warranty obligations (e.g., NHBC)\n\n * \n\n Excellent communication and conflict resolution skills\n\n * \n\n Highly organised with strong administrative and IT skills\n\n * \n\n Ability to manage multiple developments and prioritise effectively\n\n * \n\n Customer-focused mindset with a calm and professional approach\n\n * \n\n Full UK driving licence required\n\nWhat We Offer\n\n * \n\n Competitive salary\n\n * \n\n Car allowance or company vehicle\n\n * \n\n Performance-related bonus\n\n * \n\n Pension scheme\n\n * \n\n Opportunity to join a growing developer with real career progression potential\n\n * \n\n Supportive and collaborative team culture\n\nIf you are passionate about delivering high-quality homes and outstanding customer service, and you’re ready to take the lead in shaping the homeowner experience, we would love to hear from you.\n\nApply now with your CV and a brief covering statement outlining your relevant experience

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers.\n\nDuties Include:\n\n * Excellent interpersonal and active listening skills.\n\n * Clear communication skills and a strong command of the English language.\n\n * Strong attention to detail.\n\n * Ability to work well in a team.\n\n * Multitasking skills and good organisational abilities.\n\n * Answering all customer queries/bookings via Phone, Email, and internet.\n\n * Be proactive in resolution of any queries, dealing with both internal and external customers\n\n * To achieve your individual daily targets as set by the Customer Service Manager.\n\n * Chasing delivery reports as to keep clients informed on their deliveries.\n\n * General administrative tasks.\n\n * Assist with receiving and processing shipments.\n\n * Flexible with in the future being on call (once trained up) – This is on a rota basis within the team.\n\nKey Skills:\n\n * Confident telephone manner.\n\n * Strong written, listening and verbal communication at all levels.\n\n * A personable approach.\n\n * Approachable, empathetic, and considerate.\n\n * Working in a similar logistics type customer service would be advantageous\n\n * Accurate attention to detail.\n\n * A team player who can demonstrate initiative.\n\n * Ability to manage own workload and meet company targets.\n\n * Excellent customer service – ability to provide solutions.\n\n * Computer literate.\n\n * Excellent administrative and strong organisational skills.\n\n * \n\n * Benefits:\n\n * Salary: up to to £30\n\n * 25 days holiday per annum, plus bank holidays.\n\n * Full time position Hours - weekly shift patterns rotate on the below:\n\n07:30-16:30\n\n08:00-17:00\n\n08:30-17:30\n\n09:00-18:00\n\n09:30-18:30\n\n10:00-19:00\n\n10:30-19:30

Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you!\nCustomer Service Agent\nLocation: Heathrow Area\nWorking Hours: Monday - Friday, 08.30 AM - 5:30 PM\nSalary: Circa. £30,000 per annum for the right person\nOur client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports.\nYou will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently and you will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences.\nRequirements:\nAir freight experience required\nA genuine love for animals and a friendly, approachable demeanour.\nStrong communication and interpersonal skills.\nFULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed.\nExcellent organisational skills and attention to detail.\nAbility to work well in a team-oriented environment.\nNote: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present so no allergies, please but lots of pet cuddles

Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. What we look for in a Night Porter:. Offer assistance and support to guests throughout the night.

Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. Are you a pet lover with a friendly personality? Do you have a passion for providing excellent cus

Complaints Handler Location- Kingston Salary Up to £34k We are looking for a proactive and customer-focused Complaints Handler to support our construction team. Responsibilities Receive, log, and manage customer complaints in a timely manner Resolves stage 1 and stage 2 complaints Provide clear, professional, and timely responses to customers Monitor complaints through to resolution, ensuring deadlines are met Keep accurate records of all communication and actions taken Ensure all complaints are handled in line with company procedures and industry standards Identify recurring issues and escalate where necessary Apply correct SOR codes to works completed and ensure accuracy Liaise with contractors to resolve invoice queries and discrepancies Monitor and track invoice approvals and payment progress Maintain accurate records on repairs and finance systems Support the wider repairs and maintenance team with administrative tasks Ensure compliance with internal procedures and audit requirements About You Strong communication and interpersonal skills Excellent problem-solving and organisational abilities Ability to handle sensitive situations professionally Experience in a fast-paced, customer-facing role Previous experience in construction, housing, or property services (desirable) If you are interested in this job with Taylor Johnston, please apply or call (phone number removed) for more information. Fortus ...

Build meaningful relationships with our members and help them find the right products and services to support their goalswhether thats saving for a special trip, buying a first home, or planning for the future.

Customer Service Representative.

OMNI and SOM warehouse systems. Maintain data integrity and adherence to warehouse workflows and procedures.

We are looking for a proactive and customer-focused Complaints Handler to support our construction team. Receive, log, and manage customer complaints in a timely manner. Resolves stage 1 and stage 2 complaints.

Trainee Cyber Security Course Programme – Job Guarantee Included.Complete online training designed to take you from zero experience to your first Cyber Security role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options

Trainee Cyber Security Course Programme – Job Guarantee Included.Complete online training designed to take you from zero experience to your first Cyber Security role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options

Trainee Cyber Security Course Programme – Job Guarantee Included.Complete online training designed to take you from zero experience to your first Cyber Security role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options

First-hand travel experience, with particular preference for travel within. Travel Consultant Location: Kingston upon Thames, KT1 1RJSalary: The most competitive salary in the industry!Contract:

A leading catering company in England seeks an exceptional Account Manager to lead its Business & Industry catering operation for a high-profile client.You will deliver a premium food and hospitality experience, ensure operational excellence, and manage a diverse team.Ideal candidates have a passion

A prominent hospitality provider is looking for an Assistant Hospitality Manager to join their team at Wembley Stadium, ensuring high-quality guest services and operations.

A leading provider of workplace supplies is seeking a National Territory Account Manager in Isleworth.The role involves managing national accounts and driving new business growth while maintaining existing client relationships.Candidates should have proven external sales experience and strong commer

This role requires excellent communication skills and a customer-focused mindset. Previous experience in customer service is valued. A leading recruitment agency is urgently seeking Customer Service Agents in Brentford.

Are you a Telehandler based near NW3 and looking for a new contract? If you have a CPCS card we have a role to start on the 23/3/26. Randstad are looking for a reliable Telehandler with a valid CPCS card to start immediately paying £20ph.

A leading catering company in Hounslow seeks a Lounge Assistant/Bar Attendant to provide high-quality service and maintain a welcoming lounge environment.

A leading safety solutions provider in the UK seeks a Regional Account Manager (Remote) to drive revenue growth within defined territories. The candidate will build relationships with customers, manage key accounts, and exceed revenue targets.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S.We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.You’ll be ready to im

A global leader in events is seeking a role focused on managing hosted buyer strategies and enhancing event experiences for high-value buyers.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge.This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.You’ll be a brand ambassador, making great food and d

About the job Virtual Travel Customer Service.

Minimum 10 years' management level experience working in Customer Experience or Customer Care roles. In order to meet our sales aspirations in the UK, it is vital that we create Customer Experience that exceeds the expectations of our customers and delivers on the brand promises of both BYD and DENZ

A leading building solutions firm is seeking a Customer Service Co-Ordinator in Sunbury-on-Thames, UK.This role involves supporting installation teams by effectively scheduling customer appointments and maximizing engineer productivity.Key responsibilities include managing telephone communications,

As Assistant Placemaker Manager you will deputise for the Placemaking manager and co-ordinate Catering & Retail operations to maximise sales and profitability. You will have previous experience of working within a similar role, ideally within a leisure/health centre environment and have well rounded

A large nationwide house builder is seeking a Labourer / Pre boarder with a telehandler ticket to join a project in Richmond, North Yorkshire.The ideal candidate will assist with general labouring work and have pre boarding experience.You must have a valid CSCS card and your own PPE, including high

Handle customer returns, making decisions beneficial for both the customer and the business, while alerting the Customer Experience Manager of any potential fraud. As a Jigsaw Customer Services Agent, you will play a crucial role in ensuring exceptional customer experiences across various touch-poin

Assistant Customer Service Manager | Southall, London | £33,000 - £37,000. Were working with a prestigious residential developer on an exciting opportunity for an Assistant Customer Service Manager to join their on-site team at a flagship development in Southall. Supportive management structure

A prestigious residential developer is seeking an Assistant Customer Service Manager in Southall, London, offering a salary between £33,000 and £37,000. Ideal candidates will come from backgrounds in luxury retail or hospitality, demonstrating excellent relationship skills and a customer-centric a

A leading lettings agency in Hounslow is seeking a Property Administrator who is passionate about customer service and possesses meticulous attention to detail.The role entails organizing contract works, assisting with tenant moves, and managing paperwork.Ideal candidates will demonstrate exceptiona

Our Customer Service Dispatchers provide support to the branch Installation Teams to ensure full utilisation of engineers through planning, scheduling, and tracking of customer appointments. With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products. Ordering

High street brands, cycle-to-work scheme, and Johnson Controls product discounts.

Richmond branch has an experienced team who are dedicated to giving great customer service and pride themselves on high customer satisfaction scores. You don’t need a background in financial services or years of customer service experience. As a Customer Service Advisor, you’ll:.

A leading recruitment firm in the UK is seeking an Account Manager to support customer account management in the print management sector. Candidates with a background in print, packaging, or paper are encouraged to apply.

A trendy retail company in Richmond is seeking a customer service-oriented individual to enhance customer experiences in a dynamic store environment.

Exclusive Discounts: High street brands, cycle‑to‑work scheme, and Johnson Controls product discounts.

As part of the Buyer Team, you will lead the development and execution of hosted buyer strategies, manage premium buyer accounts, and drive commercial value across RX’s global Travel event portfolio. Proven ability to manage global accounts, build trust, and communicate clearly and persuasively. M

Regional Account Manager (Remote)## Job IntroductionThe Regional Account Manager is responsible for driving profitable revenue growth within a defined geographical and sector-based territory. Regional Account Manager (Remote)* Salary Competitive + Company Car* Frequency Annual* **Job Ref

A highly respected, global media corporation with range of leading b2b and consumer media brands (websites, publications events). Want to work for a global media corporation with a reputation for training and developing sales talent?. As Account Manager you would be selling print and digital adverti

Ideal candidates are fluent in at least one Nordic language and have strong customer service skills. Join a dynamic team that is shaping the future of customer service in the Nordics. A leading recruitment agency is seeking a Customer Service Lead for the Nordics.

Candidates should possess a Certificate IV or higher in Disability or Aged Care and have strong organisational and communication skills.