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Regional Support Supervisor Purpose of your role: Working Hours: Working 37.5 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Role is covering the following areas London, Greater London and the following postcode areas: SO/PO/RG/GU Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: • Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers., • Supporting and coaching individuals to meet the business targets., • To be aware of monetary budget through payroll and expenses., • To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: • To support in delivering the field Merchandising Retail strategy., • To support in the communication of business and regional objectives to store teams., • To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area., • To collate and provide constructive feedback to colleagues and the senior team., • To support compliance in the delivery of all activity - promotional and trading., • To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication., • To be highly organised through planning workload and managing time in an effective way., • Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area., • Support in the development of new business opportunities., • Support in the development of new policies, procedures, and technology., • Support in developing a culture of teamwork, resilience, and high performance., • Adopt a coaching style of leadership within the team., • To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: • To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning., • To work with the Regional Performance Manager and to ensure all on the job training is completed., • To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth., • To support delivery of HR process and policies through the line. Customer Service: • Ensure we follow procedures and provide the support to deliver maximum on-shelf availability., • Ensure that the merchandising proposition is delivered consistently in all stores., • Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them., • Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers., • Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service., • Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships., • Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner. INDHP

Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London. You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions. Key Responsibilities • Deliver excellent customer service in person and by phone, • Handle enquiries, orders, complaints, and ensure accurate processing and documentation, • Coordinate customer orders, deliveries, schedules, and stock management, • Oversee trade counter operations and ensure smooth daily running, • Maintain accurate stock control and support purchasing processes, • Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site), • Manage daily admin including tills, banking, and sales reporting, • Produce and review sales and performance reports, • Ensure full Health & Safety compliance across the branch, • Oversee maintenance of premises, plant, and equipment, • Manage staff wellbeing, attendance, holidays, and sickness, • Act as the link between senior management and branch staff, • Handle staff relations, including conflict resolution and disciplinary matters, • The role may include occasional physical stock handling and requires flexibility with working hours. Requirements • Strong leadership and team management experience, • Excellent customer service and organisational skills, • Ability to work in a fast-paced operational environment, • IT literate (Microsoft Office and internal systems), • Builders' merchant or retail management experience preferred, • Forklift licence beneficial but not essential Benefits • Salary: £45,000 per annum, • 22 days holiday + 8 bank holidays, • Pension scheme, • Private medical cover (employee, partner, and dependants), • Career progression opportunities Hours Monday-Friday 7:00am-5:00pm, plus 1 Saturday in 4 If you are an experienced leader looking for a senior branch role, apply today.

Resident Liaison Officer South London Up to £40,000 plus car allowance Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. Our client are based in South London and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and cladding installation. Projects are delivered to scattered properties as well as low and high rise tower blocks. . Within this role, day to day duties will include but not be limited too: • To be the point of contact when the client or tenant requires job updates., • Own all complaints and ensure that these are dealt with in a prompt and effective manner, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise., • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it., • Support the help-desk with emails that come in from sub-contractors and client on a daily basis, • Visit tenants when required. My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a great opportunity to join a growing business on a permanent basis. Please apply directly for this role or contact Taylor Johnston for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Medical Governance Manager | Uxbridge The successful applicant will be ensuring the client complies with all relevant regulatory, ethical, and industry standards in its medical and pharmaceutical operations, and to manage and implement governance processes accordingly. Company Overview: Our client is an international biopharmaceutical company, who are passionate about promoting health and wellbeing for all by developing a portfolio of innovative, next-generation products. • Knowledgeable and supportive management team., • Patient-centric and increased treatment accessibility focus., • Competitive starting salary and extensive benefits package. Job Overview: • Act as ABPI final medical signatory for the company., • Develop and maintain a comprehensive medical governance framework, including policies, procedures, and standard operating procedures (SOPs) for medical activities., • Provide expert medical advice on clinical trial design, data interpretation, company sales activities, marketing tools and safety concerns to cross-functional teams., • Conduct risk assessments related to medical activities and implement appropriate risk mitigation strategies., • Investigate potential compliance issues or adverse events related to medical activities., • Handling and processing of registered PMCPA complaints or intercompany dialogues and being the main company representative to external correspondences To be successful: • Knowledge of the pharmaceutical industry and of regulatory processes, • Scientific degree or equivalent, PhD level or HCP is preferable, • Experience in the pharmaceutical industry, preferably in medical governance/medical excellence, • Ability to write and implement SOPs and other documentation, ensuring clear and effective policies., • Project management skills, essential for overseeing audits and compliance initiatives., • ABPI final medical signatory How to apply: If you like the sound of this opportunity and you’re ready to take the next step in your career, we would love to hear from you! Please click the 'Easy Apply' button or contact Elaine Plunkett on 01225 336 335 for more information.

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Role Overview: • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel., • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe., • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities. Key Responsibilities: Ensure compliance of H&H standards, processes, and regulatory requirements: • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations., • Write, implement, and update Standard Operating Procedures (SOPs)., • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments., • Generate and review production specifications with high accuracy and attention to detail., • Manage specifications and out-of-specification (OOS) investigations., • Review and maintain Certificates of Analysis (COAs)., • Oversee product release processes., • Review and evaluate formulations to ensure regulatory compliance., • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance., • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs)., • Lead preparations for inspections and audits., • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS., • Review and investigate customer complaints., • Engage in cross-functional activities and global projects., • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams., • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives., • Continuously review processes and identify opportunities for improvement., • Support and promote brand-specific benchmark standards., • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis., • Stay up to date with regulatory and quality requirements and changes., • Anticipate and implement legislative requirements as needed., • Manage various business-driven projects., • Continuously assess personal performance and discuss development through regular appraisals., • Contribute to a positive, proactive, and collaborative workplace culture. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • A degree or equivalent in a science discipline., • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC., • A solid working knowledge of Quality Systems, Risk Management and Compliance., • Knowledge of UK and EU regulatory requirements for feed or food., • International regulatory experience is an advantage., • Experience working in a fast-paced environment., • Excellent interpersonal, time management and organisational skills., • Champion for process excellence and quality standards across operations., • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional, • Cross functional problem solving and decision making, with a solutions-oriented mindset., • Excellent verbal and written communication skills, with proficient computer skills., • Results-driven, detail-oriented and proactive., • Customer service oriented with a positive, flexible and diligent approach., • Ability to work both independently and collaboratively., • Comfort managing ambiguity and complex issues simultaneously., • Strong ability to prioritise and organise in a fast-changing, high-pressure environment., • Strategic mindset aligned with business objectives. Benefits: • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday, • Class Pass Gym Membership (28 credits per month), • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year), • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Greetings of the day!\n\nDear Job seeker.\n\nMy client is looking for a Contract Manager who can start with us ASAP, please see the description below & apply if this interests you-\n\nROLE: Contract Manager\nStart Date: ASAP\nWorking Hours: Monday - Friday (Apply online only) (flexibile work timings)\nLOCATION: Waxlow Road, Harlesden, London, NW10\n\nOur client are one of the UK's leading facilities management and professional services companies, delivering integrated solutions across cleaning, security, engineering, maintenance, energy, and workplace services. We are committed to creating better places to work, live, and visit through exceptional service delivery and innovation.\n\nTo ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations \nComplete auditing and reporting showing non-conformance and remedial action taken. \nContinuation of Service Levels and all reactive tasks closed \nWork additional to specification is agreed with client, documented, actioned and costs recovered. \nClients complaints and concerns are investigated and rectified swiftly. Action is recorded \nHazards and risks are assessed prior to work commencing. \nContracts are managed in line with specification \nProduction of monthly KPI report \nSite is managed in line with the specification and contract \nFull conformance with Workplace + \nThe financial performance of the contract is maintained \nHigh standards of conduct and performance \nWork carried out matches the specification, and also customer expectations. \nQuality company image is portrayed by site based staff \nStaff support each other and the company \nAgreement with Regional Manager of a Personal Development Plan \n\nManage operations - maintain quality of services to customer \n\nHold client meetings as required, but a minimum of once per week to discuss services provided. \nCompliance - ensure all daily, weekly and periodic sign off sheets are completed and stored in line with client requirements \nEnsure monthly Q-Audits, as agreed, are completed on time \nReview Q-audit failed audit scores, with performance improvement plan to resolve \nEnsure QHSE compliance site wide, working closely with regional team \nRespond to all reactive tasks within agreed KPI's \nIdentify and agree "one-offs" and additional requirements with clients/ customer. Complete a once-off sales order. \nDeal with customer complaints or concerns within 24 hours \nObserve all client and company statutory fire and safety regulations and promote good safety habits. Follow the Live safe principles.RG Setsquare is acting as an Employment Business in relation to this vacancy

Find My Staff are recruiting a Facilities Manager on behalf of our client in Uxbridge. The working hours are 8-5 or 9-6 working on a shift pattern that will include some weekends. This role has a specific specialism in Cleaning & Environmental Services while maintaining shared responsibility for the day-to-day delivery of operations across Security, Cleaning, and Customer Services reporting into the Soft Services Manager.\nYour responsibilities will include:\n Lead day-to-day supervision of Security, Cleaning, and Customer Services teams across the centre.\n Oversee rotas, holidays, absence, and shift cover for all teams and taking control when fellow Duty Managers are absent.\n Ensure consistent delivery of operational procedures, service standards, and compliance requirements.\n Maintain a safe, clean and welcoming environment throughout the centre, car park, back of house and service areas. Ensure any issues are reported to the appropriate team and actioned accordingly.\n Support all team members through active leadership, coaching, and on-the-floor presence.\n Maintain all site documentation and records to the highest audit and compliance standards.\n Act as a first-line escalation point for issues, complaints, or incidents, including weekends and evenings.\n Attend and manage serious incidents and near-misses, ensuring accurate reporting and post-incident follow-up.\n Work closely with the Soft Service Manager, Technical Operations Manager, Car Park Manager, Customer Services Manager and Director to ensure integrated delivery.\n Support compliance with Health & Safety policies and legal obligations, including inspections and remedial actions.\n Co-ordinate evacuation drills and business continuity actions in conjunction with senior management.\n Represent the Soft Services team at internal meetings when required.\n Champion initiatives and promote collaborative working across departments.\n The post holder must be an operationally minded decision maker with strong leadership skills; they must be flexible and readily embrace change Cleaning & Waste Specialist Responsibilities\nFind My Staff is acting as a recruitment agency in relation to this vacancy

Senior Account Manager - Remote\n\nJob Role\n\nThe Senior Account Manager is responsible for managing key customer relationships within client's cargo warehouse environment, ensuring operational excellence, service delivery performance and commercial growth.\n\nThe role acts as the primary interface between customer and internal design and delivery teams.\n\nJob Activities\n\nCustomer Account Management\n\n Act as the senior point of contact for assigned cargo customer(s).\n\n Develop strong relationships with customer’s key stakeholders; management and operations staff.\n\n Manage and report customer service performance against agreed Service Level Agreements (SLAs) and KPIs.\n\n Lead regular operational review meetings with customers.\n\n Handle escalations, service recovery actions, and customer complaints professionally and efficiently.\n\n Identify opportunities to enhance customer satisfaction and retention.\n\n Operational Coordination between multiple project and service activities.\n\n Liaise daily with warehouse operations teams to ensure smooth cargo handling activities alongside maintenance and project works.\n\n Drive continuous improvement initiatives within warehouse operations\n\nCommercial & Contract Management\n\n Manage customer contracts, service agreements, and pricing structures.\n\n Support commercial negotiations and renewals.\n\n Analyse account profitability and operational costs.\n\n * Identify opportunities for revenue growth and service expansion.\n\nCompliance & Safety\n\n- Ensure compliance with UK aviation security regulations and cargo handling standards.\n\n- Promote adherence to health & safety policies and operational procedures.\n\n- Maintain awareness of industry regulations including customs, dangerous goods, and security requirements.\n\nPerformance & Reporting\n\n- Produce operational and commercial performance reports.\n\n- Monitor KPIs including service quality, turnaround times, accuracy, and customer satisfaction.\n\n- Present performance data to senior management.\n\n- Drive corrective actions where performance gaps are identified.\n\nLeadership & Stakeholder Management\n\n- Provide leadership support to customer service and operational teams.\n\nEssential Requirements\n\n- Collaborate cross-functionally with operations, security, finance, and commercial departments.\n\n- Mentor junior account managers or customer service staff where applicable.\n\n- Essential Requirements (mandatory)\n\n- Technical/Engineering background preferably from materials handling and lift background with commercial and financial/cost management skills\n\n- Detailed knowledge of UK Health and Safety and the application and use within UK construction industry backed by IOSH or equivalent formal H&S qualifications\n\n- Confident negotiator with excellent communication skills\n\n- Capable to priorities and plan work schedules in advance\n\n- Communicate precisely both in writing and verbally\n\n- Develop team members to achieve high levels of customer satisfaction\n\n- Computer literate with good level knowledge of Microsoft Office/Project\n\n- Capable of working across a multiple project portfolio (5-20 concurrent projects

Bodyshop Manager \nBasic Salary & OTE: Up To £78,000 \nLocation: Harrow \n \nWe are looking to recruit a Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time. \n \nThe successful candidate will be an outgoing Bodyshop Manager able to deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by proactive control of the customer experience, from initial booking into the final return of the vehicle. \n \nResponsibilities of a Bodyshop Manager \n·Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan. \n·Engage with key members of the team to agree output targets and provide feedback on the previous day's performance. \n·Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan. \n·Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly. \n·Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team. \n·Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities. \n \nSkills and Qualifications of a Bodyshop Manager \n·Strong organisational skills \n·Flexible work attitude \n·Ability to effectively deliver site performance and profitable growth \n·Excellent leadership skills, technical expertise. \n·Strong communication skills for customer service and team communication. \n·Strong leadership qualities \n·Experience in the Managerial position in a Bodyshop or similar environment \n \nIf you think you are a good fit for this Bodyshop Manager role, please contact Kelsey @ Auto Skills and state reference job number 53779 \n \nDon't worry if your CV is out of date. Get in touch and we can work that out later. \nAs well as this Bodyshop Manager role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including: \nBodyshop Manager, Bodyshop Workshop Controller, Assistant Bodyshop Manager, Bodyshop Workshop Manager, Workshop Controller

Ready to find the right role for you?\n\nSalary: up to £32,000 per annum plus annual bonus and Veolia benefits\n\nHours: 40 hours per week, Mon - Fri 8am to 4.30pm \n \nLocation: Primarily at Heathrow Airport, with occasional travel to other sites as required\n\nWhen you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.\n\nWhether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.\n\nWhat we can offer you:\n\n25 days of annual leave plus bank holidays\n \nAccess to our company pension scheme\n \nFree physiotherapy and 24/7 GP service \n \nDiscounts on everything from groceries to well known retailers\n \nAccess to a range of resources to support your physical, mental, and financial health\n \nOngoing training and development opportunities, allowing you to reach your full potential \n\nWhat you'll be doing:\n\nConduct daily meter downloads (FEGP and PCA), learn designated meter reading routes, program and download data from meters using specialised software, and ensure all information is correctly sent to end users\n \nRecord manual readings for AMR meters as required and support the transition of paper-based meter readings to electronic format across the site\n \nInvestigate customer complaints related to meter readings, verify readings align with correct billing and output, and report findings to line manager\n \nConduct site-based utility assessments, gather usage information, and provide data to the central team for calculations while maintaining daily communication with line manager about workload and challenges\n \nProvide advice, recommendations, and training support to junior meter readers and other team members as needed\n \nMaintain up-to-date compliance training (Airside Pass, Driving, Heathrow Electrical Safety, UKPNS HV substation entry), ensure all work follows health & safety policies and procedures, and maintain professional conduct when interacting with airport passengers and clients\n\nWhat we're looking for:\n\nFull driving licence\n \nExperience of utility meter reading \n \nExperience / knowledge of utility infrastructure & systems, especially electricity \n \nComfortable with the use of IT equipment and applications, especially Microsoft Office and Google\n \nExperience of Elster Smartset / PMU software\n \nUKPNS HV substation entry awareness is desirable\n \nElectrical Safety Rules level 1 is desirableWhat's next?\n\nApply today, so we can make a difference for generations to come.\n\nWe're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. \n\nWe're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. \n\nWe're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Role: Customer Technologist Reports to: Technical Manager Based: Southall (This role is based on site, Monday-Friday) Work level: 1 Job Overview: The Customer Technologist will act as the controller of all technical outputs into customer systems and as the gatekeeper for customer requirements, including system management, monthly reports, and complaints. This role ensures that all customer-facing data, documentation, and communications meet company, legislative, and certification requirements. The post holder will oversee the day-to-day management of customer systems, maintain the accuracy of product and technical information, and generate and distribute customer reports. They will also support system and process improvements that strengthen compliance and data integrity, while providing cover for the Specification Technologist during holi...

Porter Dodson is seeking a Claims and Complaints Manager to join their Risk and Compliance team in a part-time, permanent role. The role includes managing complaints processes and supporting the Legal Ombudsman interaction. The successful candidate will manage complaints, ensuring compliance and eff

Job Title: Personal Banker Location: Hounslow (Fully Office Based) Salary: £27,000 per annum Contract: Permanent About the Role We are seeking a motivated and customer-focused Personal Banker to join our Hounslow branch. This role is central to delivering exceptional service to our existing clients, developing new client relationships, and supporting the branch in achieving its sales objectives. An exceptional Sales track record is a must have. As a Personal Banker, you will be the first point of contact for customers - providing financial guidance, handling transactions, and promoting our products and services. Your ability to build trust, maintain professionalism, and go the extra mile will make you a valued member of our team. Key Responsibilities Proactively identify and pursue sales opportunities through referrals, networks, and events. Deliver outstanding customer service via phone, email, and face-to-face interactions. Handle customer queries and complaints promptly and professionally. Promote and cross-sell banking products and services to meet customer needs. Support business development initiatives, including attending events and networking activities. Process new account applications, service requests, and AML checks. Operate cash services, maintain accurate registers, and process remittances. Provide cover for colleagues when required and undertake delegated responsibilities from senior management. Skills & Competencies Strong networking and sales skills. Excellent interpersonal and communication skills (both written and verbal). Ability to establish credibility and rapport quickly. Comfortable discussing financial needs and tailoring solutions for customers. Previous retail sales or banking experience preferred. Results-driven with a proactive, self-motivated approach. Reporting Line Reports directly to the Area Branch Manager and works closely with the Business Development Manager and Head of Sales. Why Join Us? This is a fantastic opportunity to join a reputable banking institution where you'll be supported to develop your career, build lasting client relationships, and make a positive impact on our customers' financial journeys. TPBN1_UKTJ

Job Title: Personal Banker Location: Hounslow (Fully Office Based) Salary: £27,000 per annum Contract: Permanent About the Role We are seeking a motivated and customer-focused Personal Banker to join our Hounslow branch. This role is central to delivering exceptional service to our existing clients, developing new client relationships, and supporting the branch in achieving its sales objectives. An exceptional Sales track record is a must have. As a Personal Banker, you will be the first point of contact for customers - providing financial guidance, handling transactions, and promoting our products and services. Your ability to build trust, maintain professionalism, and go the extra mile will make you a valued member of our team. Key Responsibilities Proactively identify and pursue sales opportunities through referrals, networks, and events. Deliver outstanding customer service via phone, email, and face-to-face interactions. Handle customer queries and complaints promptly and professionally. Promote and cross-sell banking products and services to meet customer needs. Support business development initiatives, including attending events and networking activities. Process new account applications, service requests, and AML checks. Operate cash services, maintain accurate registers, and process remittances. Provide cover for colleagues when required and undertake delegated responsibilities from senior management. Skills & Competencies Strong networking and sales skills. Excellent interpersonal and communication skills (both written and verbal). Ability to establish credibility and rapport quickly. Comfortable discussing financial needs and tailoring solutions for customers. Previous retail sales or banking experience preferred. Results-driven with a proactive, self-motivated approach. Reporting Line Reports directly to the Area Branch Manager and works closely with the Business Development Manager and Head of Sales. Why Join Us? This is a fantastic opportunity to join a reputable banking institution where you'll be supported to develop your career, build lasting client relationships, and make a positive impact on our customers' financial journeys

Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today

Willesden, London NW10 9EG Our Vacancy Are you a people person who loves getting things done and making a visible difference in neighbourhoods? Do you believe in being kind, doing the right thing, and keeping promises to residents? If so, we’d love to hear from you. We’re recruiting for a Neighbourhood Manager who will be the face of our organisation in their local areas. You’ll take pride in building strong relationships with residents, partners and colleagues, and in delivering services that are simple, safe and smart. About the role As a Neighbourhood Manager, you’ll be responsible for the day‑to‑day management of your patch, acting as a single point of contact and ensuring residents feel listened to, supported and informed. Your work will reflect our service standards, by: • Getting things sorted and following issues through to resolution, • Keeping residents updated and setting clear expectations, • Being honest and accountable in everything you do, • Listening and supporting, especially when residents are vulnerable or facing challenges, • Learning and improving, using feedback and insight to strengthen services This role is ideal for someone who is choosing a career in housing, motivated to make a difference in neighbourhoods and proud to be part of #ChooseHousing. What you’ll be doing • Acting as the single point of contact for residents across a mixed‑tenure neighbourhood, • Managing tenancies and leasehold matters, including enforcement where needed, • Creating and delivering costed Neighbourhood Plans to improve satisfaction, safety and performance, • Carrying out estate, scheme and property inspections, identifying issues and driving improvement, • Working with managing agents (where applicable), monitoring performance and ensuring services meet agreed standards and resident expectations, • Responding to complaints, ASB and community safety concerns with fairness, empathy and professionalism, • Collaborating with internal teams and external partners to build safe, inclusive and thriving neighbourhoods, • Championing customer engagement and ensuring services are accessible, high quality and value for money What we’re looking for • Someone who truly lives our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together., • Experience in a customer‑facing role, ideally within housing management or the social housing sector, • Knowledge of tenancy and leasehold management, enforcement and safeguarding, • Confidence managing a varied caseload, with strong organisation and prioritisation skills, • A resilient, compassionate and problem‑solving mindset, • Willingness to undertake a Level 3 qualification in Housing Management, if not already held Why join us? You’ll be part of a supportive, values‑led organisation where residents are at the heart of what we do. We work simply, safely and smartly, support one another to succeed, and are committed to learning and improving our services. What we offer: • Flexible and hybrid working, • 30 days’ annual leave plus bank holidays, • Up to 10% pension contribution, matched 1:1, • Two additional paid volunteering days per year, • Flexible benefits scheme, including healthcare and dental options Recruitment process We’re committed to a fair, inclusive and transparent recruitment process. In person interviews will be held at our regional office in Ealing on the 8 June. Closing date: 06 June 2026 Please read before you apply • This role requires a Basic DBS check, • You will be required to participate in the out‑of‑hours on‑call rota for the North West region., • We do not offer visa sponsorship to work in the UK. If you’re a proactive, values‑led housing professional who thrives on building relationships and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role and answer the application question as part of your submission

Assistant Manager - Pub & Hotel Salary of £27,000 - £30,000 + performance bonus Career progression opportunities Ongoing training and development Staff discounts and perks A supportive, energetic working environment A vibrant, community-led pub hotel in West London, combining the warmth of a local with the standards of a high-performing hospitality business. With a busy bar, quality food offer, and a well-run rooms operation, we pride ourselves on delivering exceptional guest experiences in a lively, fast-paced environment. The Role We're looking for a confident and hands-on Assistant Manager to support the day-to-day running of the pub and hotel. This is a dynamic role ideal for someone who thrives under pressure, leads from the front, and understands both wet-led pub operations and rooms/hotel management . You will play a key role in leading the team, driving performance, and building strong ties within the local community. Key Responsibilities Operations Support the General Manager in delivering smooth day-to-day operations Lead shifts across bar, restaurant, and rooms Ensure high standards of service, cleanliness, and compliance Manage stock, cellar standards, and cost controls Handle guest feedback, complaints, and resolutions professionally Rooms & Accommodation Oversee bookings, occupancy, and front desk operations Ensure rooms are maintained to high standards and guest-ready Work closely with housekeeping to drive consistency Monitor performance and support revenue optimisation Team Leadership Train, motivate, and develop team members Lead by example in a fast-paced environment Support recruitment and onboarding Build a positive, high-performing team culture Community Engagement Develop strong relationships with local residents and businesses Support events, promotions, and community initiatives Be a visible and welcoming presence within the pub About You Experience as a Supervisor or Assistant Manager in a busy pub, bar, or hotel Strong rooms experience (pub with rooms, hotel, or B&B) Thrives in fast-paced, high-volume environments A natural leader with excellent communication skills Passionate about hospitality and guest experience Organised, proactive, and hands-on Commercially aware with a problem-solving mindset INDFOH TPBN1_UKCT

About the Role My client is seeking a highly organised and detail-oriented Quality Administrator to join their team. Reporting to the Quality & Assistant Quality Manager, you will play a key role in maintaining compliance with internal quality standards, customer requirements, and industry regulations. This is an excellent opportunity for an individual with experience in quality management systems who enjoys problem-solving, building strong relationships with customers and suppliers, and driving continuous improvement within a fast-paced environment. Working alongside a team of two Quality Administrators, you will be responsible for managing non-conformances, supporting quality compliance activities, and ensuring quality processes are maintained to the highest standards. Key Responsibilities Non-Conformance Management Record all customer and supplier non-conformances within agreed timescales. Investigate, manage, and resolve product and service-related complaints. Liaise with internal departments, customers, and suppliers to identify root causes and implement corrective actions. Maintain accurate records to support continuous improvement initiatives and identify training requirements. Quality Compliance Conduct internal quality audits in accordance with the audit schedule. Support the maintenance of quality management systems, including ISO 9001 and EN9100 requirements. Maintain and update the Approved Supplier Register and Supplier on Trial Register through supplier assessments and remote audits. Assist with preparation for external audits and annual certification reviews. Update quality procedures and documentation in line with business and process changes. Conduct contract reviews for new sales orders and daily contract review activities. Carry out monthly quality audits and maintain quality records. Administration & Systems Support Maintain equipment registers and coordinate the ordering of equipment, gauges, and related items. Update departmental performance measures and quality records. Scan, file, and maintain customer drawings, supplier certificates, standards, and other quality documentation. Provide general administrative support to the Quality department. Undertake additional duties as reasonably required. About You The successful candidate will possess: Previous experience within a Quality Administration, Quality Assurance, or Quality Compliance role. Experience working with Quality Management Systems (QMS), ideally ISO 9001 and/or EN9100. Strong communication skills with the ability to build relationships with internal and external stakeholders. Excellent attention to detail and a methodical approach to work. Strong organisational and planning skills with the ability to manage multiple priorities. Proficiency in Microsoft Office, particularly Outlook, Word, and Excel. A proactive and solutions-focused mindset

Contracts Manager (Heating & Ventilation) Location: Wembley, London Salary: Upto to £55,000 Contract: Permanent, full time Working pattern: Hybrid working, 2 days per week from the office with travel across London and Hertfordshire Office: North West London This is a strong opportunity for an experienced heating, ventilation, gas or mechanical contracts professional to step into a role with real purpose, joining one of the UK’s leading housing providers. You will be overseeing critical contracts that directly affect residents’ safety, comfort and day-to-day living standards. Not quite Batman, but keeping homes warm and compliant is still more useful than most capes. You will lead on contracts covering heating plant, mechanical ventilation, heat networks, servicing, maintenance, replacement works and smaller project activity. The focus is on safe, compliant, value-for-money delivery, strong contractor performance and a customer-focused service.What you’ll be doing • Leading and managing contracts for heating plant, ventilation systems and heat networks • Monitoring contractor performance against specifications, KPIs and compliance requirements • Chairing contractor meetings and driving service improvements • Managing budgets, forecasting, spend control, payment approvals and contract variations • Supporting procurement activity and ensuring contracts meet organisational requirements • Investigating incidents, complaints and compliance issues • Maintaining accurate audit trails and compliance records from start to finish • Working closely with residents, contractors, internal teams and stakeholders • Using repairs data and service trends to support planned works and continuous improvement • Promoting a strong culture of safety, compliance and customer care Essential experience and qualifications • Level 3 NVQ Diploma in Gas Maintenance and Repair, or equivalent experience • Strong knowledge of heating systems, ventilation systems, gas safety and contract management • Understanding of Gas Safety Regulations 1998, Health & Safety legislation, CDM and relevant building regulations • Experience managing third-party contractors • Experience delivering large-scale gas testing, servicing or compliance programmes • Ability to manage budgets, forecast spend and deliver value for money • Strong communication skills, with the ability to influence, challenge and build relationships • Good working knowledge of Microsoft Word, Excel and Outlook • Strong organisational skills and the ability to manage competing priorities • Willingness to work from the Wembley office and travel across sites as required Desirable experience • Social housing or large housing association experience • Commercial Gas qualifications • Gas Safe registration with evidence of continued CPD • Unvented cylinder qualification • SMSTS, IOSH Managing Safely or NEBOSH General Certificate What’s on offer • £45,000 to £55,000 salary • Permanent, full-time opportunity • Hybrid working, with 2 days per week in the Wembley office • Travel across London and Hertfordshire • 25 days’ annual leave plus bank holidays, rising with service • Option to buy or sell holiday • Additional wellbeing days • Paid volunteering days • Generous pension contribution • Life cover • Enhanced family leave • Private medical and dental insurance options • Critical illness cover options • Wellbeing discounts and virtual GP access • The chance to work for a large, purpose-led housing organisation where the role has visible impact This is a genuinely worthwhile opportunity for someone who enjoys contract ownership, technical compliance and making services work better for residents. You’ll be joining a collaborative housing organisation where your work will directly improve homes, safety and communities across the region

TristoneNash are working with a provider of social housing, to assist them with the recruitment of a Heating & Ventilation Contracts Manager. The Contracts Manager will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently Key responsibilities will include: Leading and managing contracts for heating plant, mechanical ventilation, and heat networks, ensuring full compliance with all statutory and regulatory requirements. Monitoring contractor performance against specifications and KPIs, and drive service improvements where required. Overseeing budgets, forecasting, spend control, and authorise payments and variations to ensure value for money. Acting as the key point of contact for contractors, residents, and stakeholders, resolving operational issues and keeping customers informed. Supporting procurement exercises and ensuring contracts align with organisational requirements. Oversee third-party audit programmes and maintain accurate compliance records from inception to closure. Investigate incidents and complaints, embedding lessons learned and promoting a strong culture of safety and compliance. To apply for this position we are looking for: Level 3 NVQ Diploma in Gas Maintenance and Repair (or equivalent experience). Strong technical knowledge of heating and ventilation systems, gas safety, and commercial contract management. Sound understanding of current legislation and regulations, including Gas Safety Regulations 1998, Health & Safety legislation, CDM, and relevant building regulations. Experience managing third-party contractors and delivering large-scale gas testing programmes. Proven ability to manage budgets, forecast spend and deliver value for money while mitigating risk. Ability to maintain accurate compliance and project records from inception to completion. Please submit your CV for consideration or alternatively contact a member of the team for more information

Location: Ealing (Hybrid / Office‑based - up to 5 days per week, workload dependent) Contract: 3 months ( strong likelihood of extension) Start Date: ASAP Interviews: ASAP Pay Rates £20.96 per hour (PAYE) £27.33 per hour (Umbrella) About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering a high‑performing parking administration service. This is a hands‑on, legislation‑driven role focused on parking appeals, statutory compliance, complex customer correspondence, and professional representation at London Tribunals. ✅ Post subject to safer recruitment practices - DBS required. Key Responsibilities Prepare and present appeal cases to London Tribunals, including evidence collation and attendance at hearings Assess and respond to PCN representations, applying discretion in line with legislation and Council policy Update PCN and permit cases on parking systems; produce accurate Excel‑based reports and statistics Handle PCN and permit enquiries by phone, email and post, including complaints and MP / Member enquiries Support special projects such as Controlled Parking Zones and website content updates Stay up to date with parking legislation and embed changes into daily practice Assist with training and induction of new team members Liaise with internal and external stakeholders: London Tribunals, DVLA, Police, bailiffs & Legal Services Process non‑automated permits, refunds, cancellations and debt registrations Manage challenging and confrontational situations with professionalism and empathy ⏰ Work flexibly, including evenings, weekends and across borough sites when required Key Performance Indicators ✅ High first‑contact resolution for PCN & permit enquiries ⏱ Consistent achievement of statutory deadlines and SLAs ⚖ Strong outcomes and quality in appeal submissions Reduction in repeat correspondence Customer complaints resolved within agreed timescales ✅ Essential Experience, Skills & Knowledge (All criteria must be addressed in application) Solid working knowledge of parking legislation, codes of practice and council policies Proven experience preparing appeal submissions for London Tribunals or Court Strong background responding to complex written correspondence and complaints Confident representing the Council at appeal hearings Excellent IT skills: MS Word, Excel and parking administration systems Ability to prioritise workloads and perform under pressure Experience handling difficult or confrontational customers Strong research, reporting and analytical skills Clear, fair and professional written and verbal communication Understanding of Equal Opportunities, public‑sector values and customer service standards Full professional fluency in spoken and written English Essential Qualifications Prior experience within Parking Services (ideally large, multi‑functional organisations) Evidence of continuous professional development GCSE English & Maths (Grades A-C or equivalent) ⭐ Desirable Experience Responding to PCN‑related emails and escalated complaints Hands‑on processing of PCN representations Excellent attendance and timekeeping Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

4Recruitment Services are looking for an experienced and motivated Area Tenancy Manager (ATM) to join our clients Housing team. You will be at the heart of managing our clients housing estates, ensuring communities are safe, tenancies are well-managed, and services are delivered effectively. This role offers a hybrid working ly office-based to complete training, then working three days per week in the office and the rest remotely. MAIN PRIORITIES: Income Management: Maximise rental income, manage arrears, and support tenants to sustain their tenancies. Lettings & Sign-ups: Manage new tenancies, sign-ups, and void turnaround to ensure homes are re-let quickly and efficiently. Everyday Tenancy Management: Support tenants with everyday issues, enforce tenancy agreements when necessary, and provide a responsive, accessible service. Low-Level Anti-Social Behaviour (ASB): Investigate minor ASB and nuisance complaints, taking proportionate action to resolve issues. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the full tenancy lifecycle, including changes in circumstances, succession, and tenancy closures. Engage with residents and community groups to maintain safe and well-managed estates. Work collaboratively with partners such as the Police, Community Safety teams, and support agencies to address issues affecting tenants. Identify vulnerable residents and make appropriate referrals to safeguarding and support services. Ensure all actions comply with housing legislation, council policy, and regulatory requirements. ESSENTIAL REQUIREMENTS INCLUDE: Experience in local authority housing is ideal, but experience in housing associations or other housing management roles will also be considered. Strong understanding of tenancy management, income collection, and housing legislation. Excellent communication, problem-solving, and relationship-building skills. Ability to balance enforcement with support to sustain tenancies and improve communities Must be able to drive & have car business insurance Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

Warehouse Operative Must have a driving licence MAIN FUNCTION OF JOB: To ensure that customers receive a fast and efficient response to distribution enquires, building customer loyalty and enhancing the company’s reputation for service. MAIN DUTIES/RESPONSIBLITIES : Picking and packing. Loading and offloading vehicles. If making deliveries you are also responsible for: Daily vehicle checks Cleanliness of vehicle Working within service level criteria. Daily branch proposal and continuous stock taking. Day-to-day administration. Participation in the annual stock take. You should: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry. Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Provide cover within the branch / trade counter, at which you are based, during unplanned absences. Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. Communicate effectively with the Branch Manager Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. Provide assistance and motivation to all colleagues when required. Work within Goldmine sales procedures in the branch environment. Work with the Branch Manager to ensure that customers’ required levels of service are being met. Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. Maintain company property to the required standard. Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company. Be prepared to assist with out-of-hours services to customers when the need arises. Participate in the company annual stock check. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED To be an effective communicator. The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter

Reporting to – Mechanical Workstream Manager. Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time office based, Permanent Job Location: Perivale, Greenford Start Date: Immediate SCOPE Planning & Coordination Provide structured planning and coordination support for Planned Preventative Maintenance (PPM), reactive works and remedial activities in line with Workstream Manager direction, statutory requirements and contractual obligations. Workstream Support: Act as the central coordination point for job flow, scheduling, CAFM data accuracy, documentation control and commercial readiness, enabling the Workstream Manager to focus on statutory compliance, technical governance and team leadership. Systems & Records: Maintain accurate records of maintenance activities, including Job Logic, inspection reports, and project documentation KNOWLEDGE Minimum qualifications for this role are: 1. NVQ / HNC / equivalent experience in maintenance planning, coordination or facilities management (D) 2. 2–5 years’ experience within a mechanical maintenance or building services environment (D) 3. Strong working knowledge of CAFM / CMMS systems, preferably JobLogic (D) 4. Working understanding of PPM, reactive maintenance and compliance‑driven service delivery (D) SKILLS 1. Strong organisational, planning and coordination capability. 2. Clear and professional verbal and written communication skills. 3. Ability to build effective working relationships with Managers, engineers, subcontractors and clients. 4. High attention to detail, particularly in documentation and record‑keeping. 5. Confident use of digital systems to manage operational and performance information. 6. Ability to manage multiple priorities and recognise when to escalate risk or delay. OTHER 1. Appreciation that there might be out of hours working, agreed in advance. DUTIES 1. Plan and schedule PPM activities in line with SFG20 schedules, statutory requirements and Workstream Manager instruction. 2. Coordinate reactive and remedial works, managing priorities, access arrangements and engineer allocation. 3. Maintain accurate asset data, task structures and job records within the CAFM system. 4. Monitor work‑in‑progress, overdue tasks and upcoming compliance risks, escalating concerns promptly. 5. Log reactive call‑outs and service requests, ensuring accurate job classification and records. 6. Collate, check and issue service reports, certificates and supporting evidence following works completion. 7. Carry out quality and completeness checks on documentation prior to Workstream Manager review. 8. Prepare draft quotations and job scopes based on engineer reports for Manager approval. 9. Issue approved quotations and track client approvals, purchase orders and variations. 10. Support invoicing processes by confirming completion status and documentation readiness. 11. Provide routine job status updates to clients in line with agreed communication protocols. 12. Escalate complaints, delays, access issues or compliance concerns to the Workstream Manager without delay. 13. Support KPI monitoring by maintaining accurate planning, scheduling and documentation records. 14. Assist with internal and external audits by compiling documentation and evidence packs. 15. Contribute to continuous improvement by identifying planning, system or process inefficiencies. KEY PERFORMANCE INDICATORS 1. This role operates within the Mechanical Department performance framework. 2. Department‑level KPIs are detailed in a separate Mechanical Department KPI Schedule attached to this Job Description. 3. The Mechanical Workstream Planner supports the achievement of departmental KPIs through effective planning, coordination, documentation control and CAFM data management. 4. KPI performance is reviewed with the relevant Workstream Manager and Head of Department. See full job description for more information in our careers page

We are seeking an experienced Warehouse Operative / Driver with a full, clean UK drivers licence for our client based in the West London area. When not working in the warehouse, the sucessful Warehouse Operative/ Driver candidate shall assist with the deliveries of high quality goods manufactured by our multi-national client. MAIN DUTIES/RESPONSIBLITIES of Warehouse Operative / Driver: Picking and packing Loading and offloading vehicles and trailers Day-to-day administration Participation in the stock take. Filling in of Check Sheets, Delivery Notes Weighing and labelling of goods Pallet straping and shrink wrapping When not working in the warehouse, the Warehouse Operative/Driver candidate shall be conducting deliveries of the company's high quality goods, driving a 3.5 ton Vehicle Essential Warehouse Operative / Driver candidate requirements: Must hold a full, clean UK drivers licence Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner Maintain company property to the required standard Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook Need previous experience of the Health and Safety standards of the warehouse Be prepared to assist with out-of-hours services to customers when the need arises. as well as any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director A Forklift / Counter Balance licence would be an advantage * Excellent grasp and understanding of Maths and English written and verbal is essential HOURS: 07:30am - 5pm Monday to Friday, You must be prepared to work longer hours to meet company targets, This is inclusive of london living wage , the standard hour rate is £13 with agency once the succesful candidate goes perrm there rate will go to £13.50 . You must be prepared to work longer hours to meet company targets,Over time is paid at time and a half of £19.50 ph with agency. This is a temporary ongoing position with the possiblity of securing a permanent for the sucessful Warehouse Operative / Driver candidate. We look forward to hearing from enthusiastic Warehouse Operative / Driver candidates at Team CV LTD

Senior Professional SEN Casework Officer – Harrow Location: Harrow (Hybrid Working) 1 day a week in office Hours: 36 hours per week, Monday to Friday Rate: Up to £370 per day Umbrella PAYE We are recruiting for an experienced Senior Professional SEN Casework Officer to join. This is an excellent opportunity for a senior SEND professional with substantial Local Authority experience, strong leadership skills, and expertise in managing complex SEN casework. Essential Requirements Extensive experience as a Senior SEN Case Officer within a Local Authority SEN Service. Experience managing and supervising SEN Case Officers and/or EHC Coordinators. Strong knowledge of the Education Act 1996, Children and Families Act 2014, SEND Code of Practice 2015, and associated legislation. Proven ability to manage complex and contentious SEN casework. Experience providing staff supervision, support, training, and performance management. Key Responsibilities Support and challenge colleges regarding inclusive practice and compliance with the Education Act 1996, Children and Families Act 2014, SEND Code of Practice 2015, and related legislation and guidance. Line manage casework officers, ensuring workloads comply with statutory requirements, maintain high standards of quality, and are completed within statutory timescales. Lead on complex and contentious cases relating to placement and provision, including conflict resolution and mediation. Prepare and coordinate the Local Authority's response to internal complaints, Local Government Ombudsman investigations, and SEND Tribunal cases. Contribute to effective management information systems and the completion of statutory returns. Support casework officers in preparing for and attending meetings with schools, parents, carers, and professionals. Prioritise decisions and actions relating to provision and placements for Looked After Children, learners attending the Harrow Tuition Service following permanent exclusion, and those transitioning into post-16 education. Co-chair weekly panel meetings focused on quality assurance of Education, Health and Care Plans (EHCPs) and provision allocated through EHCPs. Motivate, train, develop, and performance manage staff to maintain a high-performing and effective workforce. Support the Service Manager with SEND funding matters and budget management. Work collaboratively with colleagues to develop commissioning and contracting arrangements for pupils with EHCPs. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Technical Manager (Property Services / Compliance & Asset Management) Salary: Up to £55,000 Location: South West London We are seeking an experienced Technical Services Manager to lead on a range of complex property services workstreams within a high-performing housing environment. This is a key leadership role with responsibility for ensuring compliance, driving service improvement, and overseeing critical areas including building safety, disrepair, damp & mould, fire risk actions, and contractor performance. You will provide strategic and operational oversight across multiple technical functions, ensuring statutory obligations are met, risks are effectively managed, and services are delivered to a consistently high standard. Working closely with senior leaders, contractors, and internal teams, you will play a central role in shaping performance, governance, and resident outcomes. Key Responsibilities Lead on compliance-related service areas including damp & mould (Awaab's Law), disrepair, fire safety actions, and building safety compliance Oversee contractor performance, procurement activity, mobilisation, and ongoing contract governance Ensure effective management and delivery of FRA actions, M&E requirements, EICRs, and LGSR compliance Manage risk, audit trails, and performance reporting for senior leadership and board-level governance Oversee disrepair case management, including legal liaison, cost control, and statutory compliance Drive data-led performance monitoring, identifying trends, risks, and service improvements Lead on complaints, Ombudsman responses, and external stakeholder engagement where required Manage and develop a multi-disciplinary team, ensuring high performance and accountability Contribute to service transformation, process improvement, and operational efficiency initiatives About You You will be a confident and experienced technical leader with a strong background in housing, property services, or a compliance-driven environment. You will bring: Strong experience in building safety, asset management, or repairs/disrepair services Proven track record in contractor management, procurement, and performance improvement Deep understanding of housing compliance, HHSRS, and statutory obligations Experience managing risk, budgets, and complex operational casework Strong stakeholder management skills, including working with senior leadership and external partners Analytical mindset with the ability to interpret data and drive service improvements Ability to lead teams, manage change, and operate effectively under pressure What We're Looking For A proactive, solutions-focused professional who can balance strategic oversight with hands-on delivery. You will be comfortable operating in a fast-paced environment, managing competing priorities, and driving high standards across technical and compliance functions. This is an excellent opportunity for a motivated leader looking to make a tangible impact on service quality, safety, and resident outcomes

• Currently, we are only able to consider applications from individuals who already have the legal right to work in the UK. Benefits As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including: Exc ellent rates of pay Paid NVQ qualification Ongoing wellbeing and mental health initiatives £500 refer a friend scheme Shooting Star award – to recognise staff that go above and beyond Staff Lottery Birthday wishes – prize draw each month to have your birthday off. Cycle to work scheme Home and Tech scheme subject to terms A little bit about us Here at Wellburn, our lovely family run business operates a little differently to a lot of other businesses. We don't hire robots. We hire people. Everyone is different, and we love that. Our recruitment policy is as much to do with personality as it is about qualifications. We need you to fit in and be part of the team. Part of the family. About the role An exciting opportunity has arisen for a Deputy Home Manager. Reporting to the Registered Home Manager, the Deputy Manager will be responsible for assisting the Home Manager to deliver high quality care of our residents. Our Deputy Managers monitor the performance of staff, ensuring additional training and support is provided where necessary and ensure that good relationships are built and maintained with residents, families and members of the team. In the Home Manager's absence, they take responsibility for leading the team and running the home. Whether you're helping a member of the team to develop their performance, administering prescribed medicines or preparing reports and care plans, you'll always have resident wellbeing in mind above anything else. We are looking for someone with previous experience of deputising/leading a team within a Care Home. They will have excellent communication and interpersonal skills and have positive energy and the ability to get along with people. Sounding good? We want to hear from you! Key Responsibilities Take responsibility for the running of the home in the absence of the registered manager. Assist the registered manager produce and maintain systems and procedures for auditing and assuring quality care provided by the home. To maintain account ledgers, cash books and documentation as required in law. To receive, log and monitor all monies received from residents, relatives and staff. Support the registered manager in his or her duties to ensure the home complies with all health and safety requirements, including the fire safety regulations and procedures To assist the Manager in the selection and recruitment of staff and to assist in the preparation of duty rotas as needed. Promote a culture of equality and diversity among residents, staff and visitors Participate in staff training and development to ensure that Job Description requirements can be adequately fulfilled. To ensure the involved commitment, motivation and flexibility of staff through proper organisation, leadership, job deployment and appropriate skill mix. To conduct staff meetings and to ensure that the minutes of such meetings are communicated to all staff. To assist in staff supervision and appraisal sessions at the specified intervals To ensure that each resident is assessed for need and has a formally developed Care Plan, ensuring the involvement of the resident and his/her family or relatives, as required. To ensure that appropriate individual care is given to each resident, in accordance with the Care Plans. To ensure that care plans are monitored and reviewed at regular intervals. To supervise all aspects of catering in the Home to ensure that required standards of Food Hygiene are achieved. To assist in the planning of menus, in particular ensuring that any special dietary requirements are met. To ensure that all duties undertaken by reporting staff are performed to required standards, and that all such staff contribute to providing a happy, efficient and homely atmosphere within the Home. To be responsible for the receipt, handling, storage, issue, administration and disposal of all drugs and medicines in line with documented procedures, and to maintain the necessary records. To participate in the development of social activities for residents. To assist the Manager in resolving and handling any complaints received from residents, relatives or staff as appropriate. To keep abreast of all new legislation and regulations relating to Health & Safety, C.O.S.H.H., Fire Prevention and Local Authority mandates, and to ensure effective communication of the same to staff. To amend policies and procedures and/ or to produce new documents as needed. Help to maintain the standards set for the appearance and upkeep of the premises, indoors and outdoors. Manage, as required, any planned maintenance programmes To ensure that all matters relating to residents i.e. finances, health, personal matters etc. are kept strictly confidential at all times. To ensure that all matters relating to employees i.e. Company Finance, Company paperwork, Personal Matters etc. are kept strictly confidential at all times. To discover us With 14 homes covering all four corners of the North East, you're never far away from one of our homes. To find out more about and to apply for a job in your area visit www.wellburncare.co.uk/careers TPBN1_UKTJ

Do you put your customers needs in the heart of everything you do, ensuring that you deliver a high standard and professional service to your customers? As a Vehicle Movement Specialist your role is to primarily to collect and deliver customer vehicles as well as assisting our customers in our busy yard and with general vehicle movement. For this role it is essential that you have held a full UK drivers licence for a minimum of 5 years. Working Hours: 7.00am to 5.00pm with 1 hour unpaid lunch break Monday to Friday - 45 hours per week. Salary: £29,741.40 per annum Overtime is paid above basic hours worked and some Saturday working may be available this must always be agreed in advance with your line manager. Great Benefits Package available: 22 days holiday + public holidays Increased loyalty service holidays (3yrs / 5yrs / 7Yrs / 10yrs) Holiday + Purchase Scheme Statutory employer pension Free Class IV MOT per year Mental Health First Aiders Health and Wellbeing Support Referral bonus if you introduce your friends 2x basic salary life insurance* Paternity pay Full 2 weeks Corporate uniform provided Cycle to work scheme Group Accident Policy What does the role involve? Timely and efficient vehicle collections and deliveries as directed by the Service Manager/Workshop Controller Moving vehicles on and off site Moving vehicle around the site ready for workshop repairs to be completed Reporting all vehicle accidents, damages, and faults promptly and in accordance with company policy. Completion of necessary administrative tasks as required by the client. Always ensuring the security of customers vehicles and their property. Adhering to HSE policies and utilising personal protective equipment (PPE) when necessary. Maintaining professional appearance and delivering customer service in line with company policy. What do you need to succeed in this role? Full UK drivers licence, held for a minimum of 5 years Previous or current experience in a similar role Reliable, flexible, positive and professional A Can-do attitude, with willingness to take on any task Good team player with the ability to plan and prioritise own work load Exceptional customer service and communications skills Ability to handle customer complaints and diffuse difficult situations calmly. Applicants must be over the age of 25 for insurance stipulations. No more than 6 points accepted for minor driving offenses; no DR10s. Working for Cordwallis is not just about the job - its about you too. This is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, holiday loyalty scheme, cycle to work and the opportunity to develop your career up-to director level if thats your ambition. Cordwallis is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; LEADERSHIP, INTEGRITY (open, transparent, supportive), and FUN in terms of recognition for performing above and beyond and celebrate success in all we do and EXCELLENCE (People, teams, development). Unfortunately, due to the high volumes of applications, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion. Please be aware we can only accept applications from UK based applicants. REF-228 672 TPBN1_UKTJ

We are urgently looking to recruit a Warehouse/forklift-counter balance driver within the Greenford area, this is a temp to permenant role. This role provides opportunity for development and progression within the company on a permenant basis MAIN DUTIES/RESPONSIBLITIES : Valid In date certificate for Forklift/Counter Balance is essential Experienced in the fundamentals around the safety of Forklifts in the Warehouse Warehouse experience Loading and unloading of vehicles and trailers which may include some heavy lifting Shrink wrapping and pallet strapping Day-to-day administration Participation in the stock take Filling in of Check Sheets, Delivery Notes Weighing and labelling of goods Need previous experience of the Health and Safety standards of the warehouse YOU SHOULD: Provide a friendly and helpful response to customer enquires to their total satisfaction in order to contribute to the distribution team’s goal of improving service levels to be the best in the industry Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner Maintain company property to the required standard Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook Be prepared to assist with out-of-hours services to customers when the need arises. as well as any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director A Forklift / Counter Balance licence is a must have HOURS: 07:30am - 17:30pm Monday to Friday, You must be prepared to work longer hours but you will be paid over-time ratefor any time over 5pm. We look forward to hearing from you at Team CV Ltd

Restaurant Manager YAKO a Sri Lankan restaurant and hospitality venue located in the heart of Pinner. We are passionate about delivering exceptional food, warm hospitality and memorable customer experiences. As we continue to grow, we are seeking an ambitious, commercially minded Restaurant Manager to lead our team and help drive the business to the next level. This is not simply an operational management role. We are looking for a hands-on leader who can manage people, control costs, increase revenue, develop new business opportunities and ensure every guest leaves wanting to return. What We Offer Competitive salary and performance-based bonus. Opportunity to shape and grow a developing hospitality brand. Career progression opportunities. Supportive ownership team. Staff meals and employee discounts. A chance to make a genuine impact within a growing business. The Role of Restaurant Manager As Restaurant Manager, you will take full responsibility for the day-to-day operation of the restaurant, leading from the front and maintaining the highest standards of hospitality, service and operational excellence. You will be expected to build strong relationships with guests, motivate and develop the team, manage labour and costs effectively, and actively contribute towards growing revenue through events, repeat business and local marketing initiatives. Restaurant Manager Key Responsibilities Customer Experience & Hospitality: Deliver exceptional customer service at all times. Build relationships with regular guests and local customers. Lead by example on the restaurant floor. Handle customer feedback and complaints professionally. Ensure consistently high service standards. Team Management: Recruit, train and develop restaurant staff. Create and manage rotas effectively. Conduct regular team briefings and performance reviews. Foster a positive and motivated working environment. Ensure compliance with company policies and procedures. Commercial & Financial Management: Monitor and manage labour costs. Drive sales and maximise revenue opportunities. Monitor daily, weekly and monthly performance. Improve average spend per customer. Work alongside ownership to achieve agreed business targets. Assist in stock control and cost management. Business Development: Increase bookings and customer footfall. Develop local corporate relationships. Promote private dining, functions and events. Work with marketing initiatives and promotions. Generate new ideas to increase trade during quieter periods. Operational Excellence: Ensure smooth day-to-day running of the restaurant. Maintain food hygiene and health & safety standards. Liaise with kitchen and front-of-house teams. Ensure opening and closing procedures are completed correctly. Maintain high presentation standards throughout the venue. Restaurant Manager Candidate Requirements Essential: Minimum 3 years' experience as a Restaurant Manager, Assistant Manager or General Manager. Strong leadership and people management skills. Excellent communication and interpersonal abilities. Commercially aware with strong financial understanding. Experience managing labour costs and rotas. Passion for hospitality and customer service. Ability to work evenings, weekends and busy service periods. Desirable: Experience within premium casual dining, independent restaurants, boutique hospitality venues or premium pubs. Event management and private hire experience. Marketing and business development experience. Knowledge of Sri Lankan, South Asian or international cuisine. Personal licence holder. What Success Looks Like Within your first six months, you will have: Increased customer satisfaction and online reviews. Improved staff engagement and retention. Enhanced operational efficiency. Increased private event bookings. Delivered measurable revenue growth. Established YAKO as one of the area's leading hospitality destinations. Apply Now If you are passionate about hospitality, thrive in a fast-paced environment and have the commercial mindset to help grow a successful restaurant business, we would love to hear from you. Please submit your CV together with a brief covering note outlining why you would be the ideal candidate for this role. TPBN1_UKCT

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