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FRONT OF HOUSE MANAGERRendall & Rittner • up to £42,000 • Colindale Gardens - NW9 4DD • Mon - Fri 0800 - 1700DEVELOPMENT DETAILSSet within expansive landscaped grounds in North West London, this landmark residential community offers a premium lifestyle with concierge, gym, pool, spa, a residents' lounge and generous communal gardens. You'll be at the heart of a vibrant and growing neighbourhood, welcoming a diverse mix of residents and guests in a calm, polished front-of-house environment. With the Northern line just moments away, the development blends resort-style amenities with fast connections into Central London, creating a dynamic, service-focused setting for your work.ROLE EXPECTATIONSYou will lead a front-of-house team to deliver an exceptional, consistent resident experience across reception and amenity spaces, setting the tone from first greeting to final follow-up. You'll manage day-to-day operations, coordinate contractors and permits, uphold health and safety standards, and keep communication flowing between residents, site teams and managing agents.WHAT SUCCESS LOOKS LIKEResidents consistently rate their experience as excellent, with issues resolved promptly and professionally.A motivated, well-structured team delivering seamless cover, clear standards and warm, polished service.Immaculate reception and amenity spaces, with proactive maintenance reporting and swift follow-through.Robust H&S compliance, accurate logs and audits, and zero-tolerance for unsafe practices.Contractors and works coordinated with minimal disruption, clear permits, and transparent updates.Clear SOPs embedded and continuously improved, with measurable service KPIs achieved or exceeded.HOW YOU'LL SPEND MOST OF YOUR TIMELeading, coaching and scheduling a small team to ensure consistent, high-quality service delivery.Running the front desk, greeting residents and guests, and handling queries and complaints efficiently.Managing work permits, coordinating contractors and monitoring on-site works and standards.Conducting regular site walks, H&S checks and amenity inspections, escalating issues swiftly.Maintaining records, incident logs and reports, and communicating updates to stakeholders.Reviewing and refining SOPs, supporting service improvements and onboarding new team members.WHO THIS ROLE IS FORYou're a natural host and calm operator who thrives in premium residential or hospitality environments.You bring a solutions mindset, balancing empathy with discipline to resolve issues fast.You're organised and detail-focused, with strong follow-through and accountability.You lead by example, set clear expectations and get the best from diverse teams.You're confident using systems and data to manage schedules, logs and service reporting.EXPERIENCE THAT HELPSSupervising a concierge/front desk team in residential, hotel or corporate settings.Coordinating contractors, permits and planned works in a live operational environment.Managing complaints to resolution and communicating with stakeholders under pressure.Conducting H&S checks, incident reporting and basic building systems awareness.Implementing or improving SOPs and training to uplift service consistency.WHAT WE OFFER20 days holiday plus bank holidaysEnrolment into the Rendall & Rittner pension schemeEmployee assistance programme supporting family, health, money and workEmployee referral schemeTeam uniform* subject to developmentFully funded training and development opportunitiesAccess to discounts across travel, retail, fitness and entertainmentABOUT RENDALL & RITTNERRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.HOW WE HIREInitial conversation with our talent teamInterview focused on leadership of front-of-house operations, customer service excellence, H&S/contractor coordination and scenario-based problem solvingWe aim to complete the process within two to three weeks and communicate clearly throughout.INTERESTED?Apply with your CV.All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.TPBN1_UKTJ

Part-Time Registered Manager – Tezlom Homecare Location: Hayes Company: Tezlom Homecare Salary: Negotiable Hours: Part-Time, 16-20hrs a week- With a potential to become a full time role Join Tezlom Homecare and Make a Difference! Tezlom Homecare is growing, and we are looking for an experienced and ambitious Registered Manager to join our team in Hayes and play a key role in the continued development of our domiciliary care service This is an exciting opportunity for someone who is passionate about delivering high-quality, person-centred care and wants to be part of a growing care organisation where they can make a real impact 🌟 The Opportunity As our Registered Manager, you will have an important role in leading the service, supporting our care team and ensuring that our clients receive safe, effective and compassionate care You will work closely with the Director and have the opportunity to contribute to the growth and development of the service, helping shape the way we deliver care and build strong relationships with clients, families, staff and professionals Key Responsibilities Lead and oversee the day-to-day operation of the domiciliary care service Ensure the delivery of high-quality, safe and person-centred care Manage, support and motivate care staff Support recruitment, onboarding and staff compliance Monitor the quality of care through regular audits and quality assurance Ensure care plans, records and documentation are maintained to a high standard Manage safeguarding concerns, incidents and complaints appropriately Develop strong relationships with clients, families and external professionals Support the continued growth and development of Tezlom Homecare Ensure the service remains compliant with CQC regulations and relevant legislation Work closely with the Director on service development and business growth What We Are Looking For We are looking for someone who is experienced, driven and passionate about care, with the confidence to lead a service and make a positive difference You should have: Previous experience as a Registered Manager or Care Manager within domiciliary care or a similar setting A good understanding of CQC regulations and care standards Experience managing and supporting care staff Strong leadership and organisational skills Excellent communication and interpersonal skills A relevant health and social care qualification is desirable A genuine commitment to providing outstanding care 🌟 Why Join Tezlom Homecare This is more than just a management position — it is an opportunity to grow with a developing care service, make a real difference and have a key role in shaping its future If you are an experienced care professional looking for a flexible part-time management opportunity with the chance to make your mark, we would love to hear from you 📍 Location: Hayes 📩 Interested? Send us your up-to-date CV

Registered Care Manager – Domiciliary Care Location: Uxbridge Salary: £45000per annum Job Type: Full-time We are looking for an experienced and passionate Registered Care Manager to lead our domiciliary care service in Uxbridge. This is an excellent opportunity for a confident care professional with strong leadership skills and a genuine commitment to delivering high-quality, person-centred care. The Role As Registered Care Manager, you will take overall responsibility for the effective management and delivery of the domiciliary care service. You will lead a dedicated team, ensure regulatory compliance and work closely with clients, families and professionals to maintain excellent standards of care. Key Responsibilities Oversee the day-to-day management of the domiciliary care service Ensure compliance with relevant Care Inspectorate standards and regulations Lead, support and develop the care team Manage recruitment, induction, supervision and performance Ensure care plans and risk assessments are accurate and regularly reviewed Monitor the quality and safety of care being delivered Maintain strong relationships with clients, families and healthcare professionals Manage staffing, rotas and service delivery Deal effectively with safeguarding concerns, incidents and complaints Complete regular audits and implement continuous improvements Promote a positive culture focused on high-quality, person-centred care About You The ideal candidate will: Have proven management experience within domiciliary care Have a strong understanding of Care Inspectorate requirements Be an effective and confident team leader Have excellent communication and organisational skills Be able to manage a busy service and prioritise effectively Have a strong understanding of safeguarding and care standards Be passionate about supporting people to remain independent in their own homes Demonstrate professionalism, integrity and strong decision-making skills What We Offer £42000 to £45000 per annum, depending on experience Senior management position with autonomy and responsibility Supportive working environment Training and professional development opportunities Career progression within a growing care organisation * The opportunity to make a genuine difference to the lives of the people we support If you are an experienced Registered Care Manager looking for your next challenge in Uxbridge, we would love to hear from you. Apply today to join our team

Location: Wembley, London Salary: £38,000 – £40,000 per annum Hours: 37.5 hours per week Job Type: Full-time, Permanent We are recruiting an experienced Registered Manager to lead a specialist 3-bed respite service in Wembley, while providing operational oversight of a co-located Day Care Service and client transport provision. This is an excellent opportunity for an established CQC Registered Manager or an experienced Deputy Manager ready to step up into registration and take wider operational responsibility. The Role Reporting to the Managing Director and working closely with two Senior Coordinators, you will be responsible for ensuring high-quality, safe and compliant service delivery across respite, day services and associated transport operations. Key responsibilities include: Act as the CQC Registered Manager for the respite service, maintaining regulatory compliance and preparing for inspections. Oversee referrals, assessments, risk management, care planning, safeguarding and quality assurance. Provide operational oversight of the Day Care Service and ensure high standards of person-centred support. Oversee the safety, reliability and coordination of client transport arrangements. Line-manage and develop Senior Coordinators, including supervision, appraisal and performance management. Monitor staffing, service quality, occupancy, incidents, complaints, budgets and operational performance. About You We are looking for a strong health and social care manager with the leadership skills and regulatory knowledge required to manage a CQC-regulated service. You should have: Registered Manager experience or substantial Deputy Manager experience within a CQC-regulated service. Strong knowledge of CQC regulations, inspections, quality standards and compliance. Experience managing care staff and senior or supervisory team members. Good knowledge of safeguarding, risk assessments, care planning and quality assurance. Strong organisational, leadership, communication and operational management skills. Flexibility to provide management oversight during weekend respite operations when required. Qualifications You should ideally hold a Level 5 Diploma in Leadership and Management for Adult Care/Health and Social Care, or an equivalent qualification. Candidates holding Level 4 and actively working towards Level 5 may also be considered where they have suitable management experience. Desirable Experience It would be advantageous if you have: Experience within respite care or day services. Experience supporting people with additional or complex needs. Experience overseeing client or community transport. Experience working with local authorities, commissioners or commissioned services. Working Pattern This is a full-time, permanent role based in Wembley, working 37.5 hours per week. The respite provision operates at weekends, so some flexibility will be required to provide appropriate management oversight when necessary. This does not mean routinely working every weekend. Apply If you are an experienced Registered Manager, Care Manager or Deputy Manager looking to progress your career, please apply with your up-to-date CV. Suitable candidates will be contacted to discuss the role and next stage of the application process

Local Housing Officer Location: Wembley Chalk Hill Estate Rate of pay: £29.12 per hour (Umbrella) Job Type: Temp rolling contract (37.5hrs per week)We are seeking a dedicated Local Housing Officer to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management.Required Skills & Qualifications: Essential experience within a Housing Management / Senior Housing Officer role Essential car user (driving licence and own vehicle) Proven experience in a social housing setting Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required.To apply for the Local Housing Manager position, please submit your CV for review

Location:South West London / Hybrid Are you an experienced travel industry professional with strong knowledge of travel regulation, financial protection and industry affairs? We’re looking for an accomplished and commercially minded Industry Affairs & Financial Protection Manager to play a key role within a leading travel trade association. This is a varied and influential position combining regulatory affairs, member advisory, financial protection, stakeholder management and commercial development. You'll work closely with senior leadership, Government bodies, regulators and industry organisations, while providing expert support to members across the UK travel sector. • Lead the organisation's policy, regulatory and industry affairs activity, keeping members informed of key legislative and regulatory developments., • Develop policy positions, consultation responses, briefings and practical guidance for members., • Represent the organisation with Government departments, regulators, trade associations and other key industry bodies., • Provide expert advice to members on regulatory, financial protection and operational matters., • Manage complex member enquiries, compliance issues and complaints., • Oversee the organisation's financial protection scheme, including new member assessments, financial reviews, recommendations and ongoing risk monitoring., • Liaise with members, insurers, bond providers and other stakeholders throughout the financial protection process., • Prepare reports and recommendations for senior leadership and relevant boards., • Maintain strong governance, documentation and processes across the financial protection operation., • Identify opportunities to develop new products, services and revenue streams., • Manage commercial relationships with key financial protection and industry partners., • Identify opportunities to use technology and AI to improve efficiency, processes and member services., • Act as an ambassador for the organisation, building strong relationships across Government, regulators and the wider travel industry., • Support communications and media activity where appropriate. You'll ideally have: • Significant experience within the UK travel industry, with a strong understanding of the sector., • Detailed knowledge of travel regulation, consumer protection and financial protection requirements., • Experience working with insurance, bonding or financial protection schemes., • Experience engaging with Government departments, regulators and industry bodies., • Strong financial analysis skills, including the ability to interpret statutory accounts and assess financial risk., • Excellent commercial judgement, negotiation and stakeholder management skills., • Strong analytical and problem-solving abilities with exceptional attention to detail., • Excellent written and verbal communication skills, with the confidence to influence at senior level., • The ability to manage sensitive issues, competing priorities and complex stakeholder relationships., • A proactive and independent approach, with the confidence to take ownership and make informed decisions., • An interest in using AI and technology to improve business processes and efficiency., • Degree-level education or equivalent professional experience. This is a unique opportunity to take on a highly influential role at the heart of the UK travel industry. You'll have the opportunity to shape industry policy, influence regulatory developments, support travel businesses and oversee a significant financial protection function, while working closely with senior leadership and a wide range of industry stakeholders. If you're a credible, commercially aware travel professional with strong regulatory and financial protection expertise, we'd love to hear from you. #J-18808-Ljbffr

In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, theres a range of ways to make a difference here, each with a single purpose in commonto keep our customers sa

Work with us Ready to kick your fast-fit career into high gear? That's what happens when you join us as an Assistant Manager. Right from the off you'll develop your managerial skills so that you're ready to run your own Kwik Fit Centre when the opportunity arises. If you've earned your stripes in the auto servicing trade, joining us as an Assistant Manager will get you the recognition and support you deserve. The Day to Day You'll be involved in running all aspects of Centre business, supporting the Centre Manager and your team so they can be at the top of their game and keep our customers safe on the road. You'll also role model amazing customer service for colleagues as the walking, talking embodiment of our values. What are these values? Don't worry, they're just things you do already if you're the right fit for us. Who we're looking for We want to meet people who are as ambitious about delivering great service as they are about their careers. Maybe you'll have been an Assistant Manager elsewhere, or perhaps you'll be looking to step up. Either way, you'll be used shouldering responsibility and will have worked your way up in auto repair or fast-fit roles where you supported your team delivered amazing customer experiences. As much as we'll support your development, you'll also be proactive in developing management behaviours like accountability, curiosity and understanding—you know, the reasons why you're respected at work. The Perks You'll be in for some of the best benefits in the industry. They include: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestream—access your wages before payday. Eyecare—free examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

Role Overview Our client is a specialist motor broker based in Twickenham. They focus exclusively on providing tailored motor insurance solutions to personal lines clients, and are looking for a diligent and empathetic Complaints Handler to join our Complaints & Quality Control team. This is a customer-focused role at the heart of how we put things right. You will take ownership of customer complaints from first notification through to final resolution, investigating each case thoroughly, communicating clearly and fairly with customers, and ensuring every complaint is handled in line with FCA rules and our own internal standards. You will work closely with the wider Complaints & Quality Control team, as well as underwriting, claims, and customer service colleagues, to identify root causes and help drive improvements across the business. Key Responsibilities Complaint Investigation & Resolution Take ownership of allocated complaints from receipt through to closure, acting as the customer's main point of contact throughout. Investigate each complaint thoroughly, gathering all relevant policy, claims, and call/correspondence records to establish the facts. Determine a fair and reasonable outcome for each case, applying sound judgement and treating customers fairly at every stage. Draft clear, empathetic, and well-evidenced final response letters within FCA-mandated timescales. Regulatory Compliance Handle all complaints in accordance with FCA DISP rules, including acknowledgement, holding, and final response deadlines. Maintain accurate and complete complaint records on the complaints handling system, ensuring full audit trails. Escalate complaints appropriately to the Financial Ombudsman Service where required, and support the preparation of FOS case files. Keep up to date with regulatory changes and guidance relevant to complaints handling in general insurance. Customer Communication Communicate with customers by phone, email, and letter in a professional, clear, and empathetic manner, particularly where customers are distressed or vulnerable. Manage customer expectations proactively, providing regular updates on the progress of their complaint. Identify and appropriately support vulnerable customers in line with the company's vulnerable customer policy. Root Cause Analysis & Quality Identify trends and root causes across complaint volumes and feed these back to the relevant teams and management. Contribute to quality control reviews and calibration sessions to ensure consistency of complaint outcomes. Support the wider Quality Control function in reviewing calls, files, and processes to identify areas for improvement. Recommend process, training, or policy changes where complaint themes suggest a wider issue. Reporting & Stakeholder Liaison Maintain accurate complaint MI and support the preparation of regular complaints reports for senior management. Liaise with underwriters, insurers, and claims handlers as needed to gather information relevant to a complaint. Support the Complaints & Quality Control Manager with ad hoc projects, audits, and regulatory reporting requirements. Person Specification Essential Experience & Skills Previous experience handling complaints within a UK general insurance or insurance broking environment. Sound working knowledge of FCA DISP rules and the wider regulatory framework for complaints handling. Strong written communication skills, with the ability to produce clear, well-structured final response letters. Excellent investigative skills, with a methodical and fair approach to establishing the facts of a case. Confident, empathetic telephone manner, including experience supporting vulnerable customers. Good working knowledge of Microsoft Office, particularly Word and Excel. Strong organisational skills with the ability to manage a caseload and consistently meet regulatory deadlines. Desirable Experience working within a personal lines motor broking environment. Familiarity with OpenGI or other broker management systems. Experience preparing case files for referral to the Financial Ombudsman Service. Cert CII or working towards a relevant insurance qualification. Personal Attributes Calm, fair-minded, and resilient, with the ability to manage difficult conversations professionally. A genuine customer advocate who is comfortable balancing customer outcomes with business and regulatory requirements. Highly organised, with strong attention to detail and the ability to manage competing deadlines. A team player who is willing to share insights and contribute to a culture of continuous improvement. What We Offer A key role within an established personal lines motor broker, working directly with customers to put things right. Ongoing training and support in complaints handling and regulatory best practice. A supportive and collaborative working environment based in Twickenham. Competitive salary commensurate with experience. Opportunity for career progression within the Complaints & Quality Control team. TPBN1_UKTJ

Lifts Contracts Manager needed in West London Paying £36.59 per hr ref 5302274 Full time hours on a temporarybasis Key Responsibilities Contract Management Manage lift maintenance, repair, and servicing contracts to ensure contractual and statutory compliance. Monitor contractor performance through regular reviews, audits, and KPI reporting. Lead monthly contract performance meetings and oversee service improvement plans. Support procurement activities, including tender preparation, specification development, and contract mobilisation. Administer service agreements, schedules, specifications, invoices, and contract documentation. Compliance and Resident Safety Ensure compliance with all relevant legislation and industry regulations, including LOLER and PUWER. Manage and monitor lift inspection programmes and ensure defects are addressed within agreed timescales. Maintain accurate compliance records and certification. Provide technical advice on legislative changes and their impact on service delivery. Support health and safety compliance and resident safety objectives. Technical and Asset Management Monitor the condition and performance of lifts, hoists, and associated equipment. Support the development and implementation of Planned Preventative Maintenance (PPM) programmes. Assist with lift replacement and capital improvement projects. Conduct condition assessments and support stock condition surveys. Identify recurring maintenance issues and implement effective corrective actions. Financial Management Monitor and control servicing, maintenance, and repair budgets. Scrutinise contractor invoices and payment applications. Produce financial reports and forecasts relating to contract expenditure. Ensure value for money is achieved across all service contracts. Performance Reporting Produce monthly KPI and compliance reports. Provide statistical analysis relating to maintenance activities, inspections, repairs, and contract performance. Maintain accurate databases and information systems. Report on risks, trends, and recommendations for service improvement. Stakeholder Engagement Liaise with residents, contractors, consultants, suppliers, and internal teams. Manage complaints and enquiries relating to lift services. Build effective working relationships with procurement, compliance, technical, and operational teams. Support resident engagement initiatives and ensure high standards of customer service. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared TPBN1_UKTJ

• Currently, we are only able to consider applications from individuals who already have the legal right to work in the UK. Benefits As well as working alongside a dedicated team, working at Wellburn also brings extra benefits including: Exc ellent rates of pay Paid NVQ qualification Ongoing wellbeing and mental health initiatives £500 refer a friend scheme Shooting Star award – to recognise staff that go above and beyond Staff Lottery Birthday wishes – prize draw each month to have your birthday off. Cycle to work scheme Home and Tech scheme subject to terms A little bit about us Here at Wellburn, our lovely family run business operates a little differently to a lot of other businesses. We dont hire robots. We hire people. Everyone is different, and we love that. Our recruitment policy is as much to do with personality as it is about qualifications. We need you to fit in and be part of the team. Part of the family. About the role An exciting opportunity has arisen for a Deputy Home Manager. Reporting to the Registered Home Manager, the Deputy Manager will be responsible for assisting the Home Manager to deliver high quality care of our residents. Our Deputy Managers monitor the performance of staff, ensuring additional training and support is provided where necessary and ensure that good relationships are built and maintained with residents, families and members of the team. In the Home Managers absence, they take responsibility for leading the team and running the home. Whether youre helping a member of the team to develop their performance, administering prescribed medicines or preparing reports and care plans, youll always have resident wellbeing in mind above anything else. We are looking for someone with previous experience of deputising/leading a team within a Care Home. They will have excellent communication and interpersonal skills and have positive energy and the ability to get along with people. Sounding good? We want to hear from you! Key Responsibilities Take responsibility for the running of the home in the absence of the registered manager. Assist the registered manager produce and maintain systems and procedures for auditing and assuring quality care provided by the home. To maintain account ledgers, cash books and documentation as required in law. To receive, log and monitor all monies received from residents, relatives and staff. Support the registered manager in his or her duties to ensure the home complies with all health and safety requirements, including the fire safety regulations and procedures To assist the Manager in the selection and recruitment of staff and to assist in the preparation of duty rotas as needed. Promote a culture of equality and diversity among residents, staff and visitors Participate in staff training and development to ensure that Job Description requirements can be adequately fulfilled. To ensure the involved commitment, motivation and flexibility of staff through proper organisation, leadership, job deployment and appropriate skill mix. To conduct staff meetings and to ensure that the minutes of such meetings are communicated to all staff. To assist in staff supervision and appraisal sessions at the specified intervals To ensure that each resident is assessed for need and has a formally developed Care Plan, ensuring the involvement of the resident and his/her family or relatives, as required. To ensure that appropriate individual care is given to each resident, in accordance with the Care Plans. To ensure that care plans are monitored and reviewed at regular intervals. To supervise all aspects of catering in the Home to ensure that required standards of Food Hygiene are achieved. To assist in the planning of menus, in particular ensuring that any special dietary requirements are met. To ensure that all duties undertaken by reporting staff are performed to required standards, and that all such staff contribute to providing a happy, efficient and homely atmosphere within the Home. To be responsible for the receipt, handling, storage, issue, administration and disposal of all drugs and medicines in line with documented procedures, and to maintain the necessary records. To participate in the development of social activities for residents. To assist the Manager in resolving and handling any complaints received from residents, relatives or staff as appropriate. To keep abreast of all new legislation and regulations relating to Health & Safety, C.O.S.H.H., Fire Prevention and Local Authority mandates, and to ensure effective communication of the same to staff. To amend policies and procedures and/ or to produce new documents as needed. Help to maintain the standards set for the appearance and upkeep of the premises, indoors and outdoors. Manage, as required, any planned maintenance programmes To ensure that all matters relating to residents i.e. finances, health, personal matters etc. are kept strictly confidential at all times. To ensure that all matters relating to employees i.e. Company Finance, Company paperwork, Personal Matters etc. are kept strictly confidential at all times. To discover us With 14 homes covering all four corners of the North East, youre never far away from one of our homes. To find out more about and to apply for a job in your area visit www.wellburncare.co.uk/careers

General Manager Build to Rent West London Cobalt is working with an established operator to appoint a General Manager for a modern Build to Rent development in West London. This is an opportunity to take overall responsibility for a significant residential building, leading the onsite team while overseeing operations, resident experience, commercial performance and building compliance. Given the nature of the development, previous experience managing health and safety and compliance within a complex residential building is essential. The location also means this opportunity will particularly suit someone based in, or within a reliable commute of, West London. The organisation Our client operates within the residential property sector and is focused on providing a high standard of service across its professionally managed communities. The development offers an extensive range of resident amenities and communal spaces, creating an environment where the General Manager can have a direct impact on both operational performance and the resident experience. The successful candidate will join a business that places importance on inclusive management, employee development and providing equal access to opportunities. The role and responsibilities As General Manager, you will have overall responsibility for the day-to-day performance of the development, leading the onsite property management and lettings teams. Your responsibilities will include: Leading, coaching and developing the onsite team, setting clear objectives and managing performance. Taking ownership of health and safety compliance and ensuring statutory requirements are met across the building. Conducting regular building inspections and ensuring property management or compliance issues are resolved appropriately. Working closely with Facilities Management to oversee planned maintenance, contractors and compliance measures. Overseeing the resident experience, including the resolution of complex complaints and delivery of community initiatives. Monitoring the local rental market and contributing to leasing, marketing and pricing strategy. Managing site expenditure against budget, reviewing financial performance and identifying appropriate cost efficiencies and additional income opportunities. Building effective relationships with residents, commercial occupiers, contractors and other stakeholders. Supporting the wider portfolio when required, including site visits, mentoring other managers and contributing to operational strategy. The General Manager will also play an important role during any major building incident, so sound judgement and confidence dealing with complex operational matters will be important. The skills needed We are looking for someone with experience managing a residential property or comparable operational environment, with a particular emphasis on building compliance and customer service. You will need: Strong working knowledge of health and safety compliance and complex building matters. Experience leading and developing an onsite team. Working knowledge of managing expenditure against agreed budgets. Good financial management skills and the ability to interpret site performance. The ability to make considered decisions when dealing with operational or resident issues. Good written and verbal communication skills. An organised approach to managing competing operational priorities. Working knowledge of relevant IT systems. The ability to commute reliably to the West London development. An ARLA qualification and/or IOSH qualification would be advantageous but is not essential. Salary and working pattern The salary is up to £60,000, alongside an up to 20% discretionary bonus linked to KPIs. The General Manager will work five days over seven, typically 9am-6pm, with flexibility required according to the needs of the development. If you have experience managing a complex residential building and want to take ownership of a high-profile West London BTR operation, apply now. Interviews are ongoing, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know. TPBN1_UKTJ

Rolitex Estates is an established independent estate agency based in Greenford, West London, specialising in residential lettings, property management and sales. We are currently looking for an experienced, organised and commercially minded Residential Property Manager to take responsibility for the day-to-day management of our residential property portfolio. The successful candidate will be responsible for managing relationships with landlords and tenants and ensuring that all properties are managed professionally, efficiently and in line with current legal and compliance requirements. This role would suit someone who is confident working independently, can prioritise a busy workload and is comfortable taking ownership of maintenance, compliance and tenancy matters from start to finish. A key requirement for this role is previous practical experience using both PayProp and Dezrez, as these are the principal systems used within our agency. Candidates should be comfortable managing rent payments, landlord statements, tenant accounts, arrears and property records through these systems. The role will involve acting as the main point of contact for landlords and tenants, handling maintenance and repair enquiries, assessing the urgency of reported issues, obtaining quotations, instructing contractors and monitoring works through to completion. The successful candidate will also be expected to keep all parties updated throughout the process and ensure that repairs are dealt with promptly and professionally. The position will also include responsibility for monitoring compliance matters such as gas safety certificates, EICRs, EPCs, property licences and tenancy deposits. You will be expected to maintain accurate records, manage tenancy renewals and changes, support check-ins and check-outs, deal with proposed deposit deductions, monitor rent arrears and handle complaints or disputes in a professional manner. We are looking for someone with previous residential property-management experience, strong organisational skills, excellent written and verbal communication and a good understanding of residential property maintenance and landlord obligations. The successful candidate must be able to work calmly under pressure, manage competing priorities and take ownership of the portfolio without requiring constant supervision. A full UK driving licence is preferred. This is an office-based position at our Greenford office and offers the opportunity to become an important part of an established independent agency. The basic salary is £25,000£30,000 per annum, depending on experience. We offer a supportive working environment, an established portfolio of managed residential properties and the opportunity to take real ownership of the property-management function within the business. Applicants should have practical experience using both PayProp and Dezrez and should be able to demonstrate previous experience managing residential properties, dealing directly with landlords, tenants and contractors and handling day-to-day property-management issues confidently and professionally. TPBN1_UKTJ

Experienced and ready to develop your fast-fit career? Were hiring Vehicle Techs right now in our Centres. Come and work for an employer that really values your skills and will give you the rewards you deserve in great pay and benefits. Whether youre a brakes specialist or have car servicing in your blood, if you can get stuck in and send every customer away happy and safe on the road, theres a long way you can go at Kwik Fit. Well help you every step of the way. The Day to Day Your daily life as a Vehicle Tech at Kwik Fit will depend on your specialism. If fixing brakes is your thing, you can join as an Autocare Technician. If youre more into servicing, then a Service Technician role might be for you. Either way, as well your specialist area, youll also get involved with the daily business of fitting tyres so that our customers can drive away with complete confidence. Its a team effort here, and your expertise will make you one of our key players. Who we're looking for We want to meet Vehicle Techs who are full of energy and understand the importance of the work they do. Keeping customers safe on the road is serious business, and its our number one priority in Centres. If youre on board with that and can pitch in with your teammates in delivering it, youll go far. Be there for customers and colleagues and well help you build a career for life. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers. Up to 50% off at Kwik Fit. Wagestreamaccess your wages before payday. Eyecarefree examinations and discounted/free glasses. Easy-book appointments with a free online GP. Cycle-to-work scheme. Free mortgage advice. Life assurance. Employee Assistance Programme. Full-pay paternity leave. About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, theres a range of ways to make a difference here, each with a single purpose in commonto keep our customers safe on the road. TPBN1_UKTJ

Supporting the Nursery Manager with the day-to-day operation of the setting \n Leading, motivating and supporting the nursery team \n Maintaining high standards of safeguarding, care and education \n Ensuring practice remains fully compliant with the EYFS and Ofsted requirements \n Supporting staff

Reporting to the CEO, the Complaints Manager is responsible for overseeing the end-to-end complaints process, ensuring all member concerns are handled promptly, fairly, and in line with the PRCA Complaints Procedure. Work with the PRCA Standards Committee investigating member complaints, liaising wi

Job Description Assistant Nursery Manager \n Location: Hildenborough, Tonbridge, Kent \n Salary: £37,000-£42,000 per annum, depending on experience \n Hours: Full-time, 40 hours across five days \n We are recruiting an experienced and enthusiastic Assistant Nursery Manager to help lead a busy earl

Job Description Assistant Nursery Manager \n Location: Hildenborough, Tonbridge, Kent \n Salary: £37,000-£42,000 per annum, depending on experience \n Hours: Full-time, 40 hours across five days \n We are recruiting an experienced and enthusiastic Assistant Nursery Manager to help lead a busy earl

Reporting to the CEO, the Complaints Manager is responsible for overseeing the end-to-end complaints process, ensuring all member concerns are handled promptly, fairly, and in line with the PRCA Complaints Procedure. Maintain accurate and well organised records of all complaints, outcomes, and follo

The complaints Manager is responsible for managing client complaints through to resolution, ensuring matters are handled fairly, professionally, and in line with regulatory requirements. The role involves investigating complaints, recommending appropriate resolutions, liaising with the Legal Ombudsm

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Social Care Service in Ealing.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we offer a wide range of b

Responding calmly to feedback and promptly involving a manager when required.

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.Situated in the heart of Leicester Square, where the four corners of the city meet.We are seek

Ensuring all guest feedback and complaints are dealt with in a professional and friendly manner advising the Reception Manager of outcome or ask for assistance. Being fully aware of all standards and procedures for the reception department as laid out by the Reception and Accommodation Manager and a

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager.

Communicates with parents and care managers in regard to customer's progress in the absence of management.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York.Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing

Ensuring all guest feedback and complaints are dealt with in a professional and friendly manner. DM and/or Reception Manager of the outcome or asking for assistance. Being fully aware of all standards and procedures for the reception department as laid out by the Reception and Accommodation Manager

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire.Driving is mandatory and sleep in shifts will be required.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at

Regional Care Assistant - Enfield, London.When you join Signature as a Regional Care Assistant, you have flexibility and all the benefits of a permanent employee! Work shifts that are suited to your needs, get your travel expenses paid and get the very best pay rates – in addition, you also get th

Join the UK's most dynamic collection of hotels and restaurants.At Edwardian Hotels London, it's the people who create unforgettable memories for our guests.We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience.P

Responding calmly to feedback and promptly involving a manager when required.

Waking Night Support Worker - Richmond upon Thames, London.We're looking for a hardworking and resilient of Waking Night Support Worker to join our Mental Health Service located in Richmond.No experience required, just the right values.A generous pension - we will contribute up to 8% and life assura

From Receptionist, Reception Supervisor, Assistant Front Office Manager/Assistant Night Manager, Night Manager and Front Office Manager, we support your growth every step of the way.

Leisure Receptionist - Mainstone.The Role Outline: Your Shift at a Glance.Your focus is to be the very first person to offer a warm and friendly welcome to all members and guests, whether they are walking through the doors or calling up.You will ensure the efficient operation of the Leisure Receptio

Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.Our people are the creators that bring the space to life.We're a team of motivators, inventors, and coaches; always s

Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium

Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Are you ready to embark on a rewarding journey in hospitality excellence? At Firmdale Hotels, we pride ourselves on delivering unparalleled service and creating unforgettable experiences for our guests.Join us at our esteemed Dorset Square Hotel and become an integral part of our vibrant team.As a R

Receptionist - Franco's - London.An exciting opportunity has arisen for an experienced full-time.Front of House team at Franco's on Jermyn Street, Green Park.Monday to Saturday with 2 days off - flexible shifts.The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weeke

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea