Housing support jobs in GreenfordCreate job alerts

Purpose of RoleManage the day-to-day operations of a supported accommodation home in line with the Supported Accommodation (England) Regulations 2023, Ofsted Quality Standards, and Empowerhouse's Statement of Purpose. You will lead a team to deliver person-centred, trauma-informed support for young people aged 16+.Key ResponsibilitiesLeadership & Management: Oversee daily operations, manage staff rotas, provide supervision, and maintain professional boundaries.Compliance & Records: Ensure audit readiness, manage risk assessments, support plans, and adhere to GDPR and Ofsted requirements.Safeguarding: Prioritize young people's welfare, enforce safety protocols, and manage incident reporting and de-escalation.Young People's Development: Facilitate independent living skills, education, employment, and resident decision-making.Multi-Agency Working: Collaborate with social workers, families, and external agencies for professional meetings and reviews.Financial & Household Oversight: Support young people with budgeting and benefits; maintain home standards, hygiene, and fire safety.Team Development: Deliver staff supervisions, identify training needs, and foster a positive, inclusive culture.Essential RequirementsMandatory: Must hold or be actively working towards a Level 5 qualification in Children, Young People and Families Manager in Residential Care.23 years' experience in supported accommodation, residential care, or youth work.Strong understanding of safeguarding, trauma-informed care, mental health, and risk management.Proficiency in behaviour management and conflict resolution.Strong IT skills and experience in record keeping.Proven track record of leadership within supported housing or residential teams.Willingness to fulfil on-call and out-of-hours responsibilities.DesirableFull UK driving licence (or working towards one).Familiarity with Supported Accommodation Regulations 2023 and Ofsted inspection frameworks.Experience with Ofsted inspection or regulatory audit processes.TPBN1_UKTJ

Job Title: Floor Layer Location: Barnet (Covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow & Hammersmith) Salary: £50,000 per annum + Company Van & Fuel Card Overview We are currently seeking an experienced Floor Layer to join a well-established reactive maintenance team, carrying out day-to-day flooring repairs and installations within occupied social housing properties across Barnet and the surrounding North West and West London areas. This is a mobile role covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow and Hammersmith, therefore candidates must be comfortable travelling between properties throughout the working day. Key Responsibilities Carrying out reactive floor repairs and installations within occupied residential properties. Preparing subfloors to ensure a high-quality finish. Installing and repairing vinyl flooring, including safety flooring. Completing cap and cove flooring installations to a high standard. Measuring, cutting and fitting flooring materials accurately. Removing and replacing damaged flooring where required. Diagnosing flooring issues and carrying out effective repairs. Ensuring all work is completed safely, professionally and to a high standard. Delivering excellent customer service while working within residents' homes. Managing your own workload and completing jobs within agreed timescales. Taking ownership of jobs from first visit through to completion. We're Looking For People Who: Take pride in delivering high-quality workmanship. Deliver excellent customer service at all times. Complete jobs right first time. Work professionally and safely. Communicate effectively with tenants and office-based teams. Support and mentor other operatives when required. Maintain excellent attendance and punctuality. Respect company vehicles, materials and equipment. Represent the business professionally every day. Successful Applicants Will Be Expected To: Consistently achieve strong KPI performance, with a typical target of a minimum of 7 completed jobs per day. Maintain excellent quality inspection scores. Demonstrate outstanding reliability and timekeeping. Use PDA and mobile technology systems correctly. Work independently with minimal supervision. Take ownership and responsibility for all allocated jobs. Experience & Requirements Applicants must have: Relevant Floor Laying qualification (NVQ Level 2 or equivalent) or proven time-served experience. Proven experience within social housing reactive maintenance. Experience installing and repairing vinyl flooring and cap and cove flooring. Experience working within occupied residential properties. Strong communication and customer service skills. Ability to work under pressure and manage workloads effectively. Full UK manual driving licence (no automatic vans available). What's On Offer £50,000 basic salary. Company van and fuel card. Permanent, full-time position. Consistent workload with long-term job security. Supportive and professional working environment. Opportunity to work for a well-established social housing contractor. Required to work one Saturday or one Sunday per month, paid at standard rate in addition to basic salary.If you're interested in this opportunity or would like to find out more, please contact Sommer on (phone number removed)

Location: Twyford Park, Ealing, NW10Salary: £37,854 - £47,319 per annum plus the potential to earn up to 35% commissionHours: 36 per week, including weekends (with days off in lieu)Contract Type: 18 Month Fixed Term ContractAre you passionate about property sales and delivering an exceptional customer experience? Join our dynamic Sales team at Latimer and play a key role in driving success across our developments.We're looking for a confident and motivated New Homes Sales Executive to join our team at Latimer, part of the Clarion Housing Group. You'll be responsible for managing the full sales process across multiple residential developments, from first enquiry through to completion.In this customer-facing role, you'll be the primary contact for buyers, guiding them through their purchasing journey and promoting our homes and services, including those offered by our partner mortgage brokers and solicitors. We're looking for someone capable of achieving high-volume sales of newly built Shared Ownership homes. You'll negotiate sales to secure the best outcomes for the business while consistently delivering a high level of customer service.You'll need to bring experience in property sales, with a strong understanding of Shared Ownership. You'll have excellent communication skills, a professional and personable approach, and the ability to work well both independently and as part of a team. You should also be confident working with external partners such as solicitors, agents, and financial advisers, and be motivated to meet and exceed your sales targets.This is a great opportunity to play a key role in delivering high-quality, affordable homes and to build your career with one of the UK's leading housing developers.Our sales sites are open 5 days a week from 10am-6:00pm, and you'll be required to work weekends as part of your five-day working week. Time off in lieu will be provided for weekend work.If this sounds like an opportunity for you, please take a look at the full role profile on our careers page for more information.Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.At Clarion Housing Group, we support the responsible use of AI.Closing Date: Thursday 13th August 2026 at midnight.Applicants must be able to regularly travel across the region to other sites across London as required.This post is subject to a Standard Criminal Record Check.You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.This vacancy may close without notice.Diversity and InclusionWe want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.TPBN1_UKTJ

Asset SurveyorAn excellent opportunity for an Asset Surveyor to help make property data count, carrying out stock condition surveys, HHSRS assessments and EPC-related work that will support safe, sustainable homes and inform short, medium and long-term investment programmes.If youve also worked in the following roles, wed also like to hear from you: Stock Condition Surveyor, Building Surveyor, Property Surveyor, Housing Surveyor, Residential Surveyor, Maintenance Surveyor, Property Services Surveyor, Asset Management Surveyor, Building Asset SurveyorSALARY: £50,000 per annum + BenefitsLOCATION: Hybrid / Ealing, West London with regular travel (approximately 90% field based)JOB TYPE: Full-Time, PermanentWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWThe organisation is looking for an Asset Surveyor to join its Assets team, supporting the accurate collection and analysis of property data across a varied housing portfolio.Working in a highly field-based role, you will carry out detailed stock condition surveys, identify hazards through HHSRS assessments and support the production of Energy Performance Certificates. Your work will help shape investment decisions, energy improvement strategies and the continued delivery of safe, well-maintained homes.The role requires strong technical knowledge of building systems, surveying methodologies, Decent Homes legislation and property-related compliance, along with excellent communication skills and the ability to work positively with customers, colleagues and stakeholders.DUTIESYour duties as the Asset Surveyor include:Stock Condition Surveys: Conduct comprehensive surveys to assess component age, physical condition and remaining lifeHHSRS Assessments: Identify and evaluate potential hazards, ensuring properties meet safety and regulatory standardsEnergy Performance Certificates: Produce EPCs in line with statutory requirements and organisational objectivesProperty Data Collection: Gather and provide accurate data to support investment programmes and energy efficiency strategiesCustomer and Stakeholder Engagement: Represent the organisation positively, maintaining high standards of customer care and communicationCompliance and Safety: Support equality, diversity, health and safety, and relevant property management requirements in day-to-day workWorking Relationships: Build effective relationships with internal teams, customers and external contacts to support shared objectivesCANDIDATE REQUIREMENTSESSENTIALDegree-level education or equivalent, a relevant professional qualification, or the ability to demonstrate relevant experience in building, asset management or a related disciplineStrong technical knowledge of building systems, construction types, materials and maintenance challengesIn-depth understanding of Decent Homes legislation and HHSRSSignificant experience of property surveying techniques and methodologiesWorking knowledge of housing law, leaseholder consultation, building safety legislation and property management legislationExcellent verbal and written communication skills, with strong interpersonal skillsHighly organised, methodical and detail-focused, with the ability to meet targets and deadlinesKnowledge of housing and asset management systems, mobile devices and Microsoft OfficeAbility to adopt a continuous improvement approach and adapt to changeFull UK driving licence and access to a carDESIRABLEMembership of MCIOB, RICS or an equivalent professional bodyQualification as a Domestic Energy Assessor or willingness to trainBENEFITS25 days holiday, plus Bank Holidays, increasing up to 28 days with 3 years of serviceUp to 8% contributory pensionFlexible workingA generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your familyThis role requires a DBS checkThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.APPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P14969Full-Time, Permanent Property, Construction and Trades Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.TPBN1_UKTJ

Job Description: Support Assistant Responsible To: Service Manager/Team Leader or other Manager as designated by the company Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures. Summary of Benefits: Competitive hourly rate depending on experience 28 days annual leave (pro rata for part time hours) Full time and part time shifts available Company Pension Scheme Mileage paid for business use Car business insurance paid Enhanced Adult Workforce DBS paid Paid training – mandatory and care certificates Specific Duties: The Support Assistant will be specifically responsible for: 1. Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s). 2. Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan. 3. Safeguarding the rights and dignity of each SU. 4. Fostering of a positive environment in which SUs are actively engaged. 5. Conducting daily assessment of SUs mental and physical state; updating associated records and informing management. 6. Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms. 7. Personal delivery of physical and mental support to SUs. 8. Promoting SUs health and assist in their accurate medication. 9. Promoting SUs hygiene and personal presentation. 10. Supporting SUs with developing social skills and future independent living. 11. Supporting SUs with their daily living skills and domestic chores. 12. Supporting SUs with scheduling and attending appointments and day time activities. 13. Supporting SUs to use public transport. 14. Encouraging and motivating SUs into employment, voluntary work and/or education. 15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation. 16. Accurate and timely update of SUs and house records. 17. Conducting regular two-way communication with SUs and management. 18. Key Work with designated SUs; and delivery of specific support as outlined in their support plans. 19. Successfully achieving the individual objectives set by the company. 20. Enhancing current operations through continuous improvement. Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring: 1. The maintenance of confidentiality of all information unless otherwise permitted by management. 2. Full compliance with company’s vision, values, policies and procedures. 3. Compliance with legislation and GSCC Code of Conduct as reflected in company procedures. 4. Undergo training and professional development as directed by the company. 5. Work in a manner that promotes team work and a collegial environment. 6. Active and positive promotion of the company’s image and brand. 7. Other duties that may be assigned by management. Qualifications: The following qualification, skills and experience are desirable for this role: 1. Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. 2. Strong living skills that can be transferred to service users i.e. all daily living skills etc. 3. Competence in the use of Microsoft Office and Internet applications. 4. Strong English spoken, listening and written communication skills. 5. Full driving licence desirable and use of own car to transport Service Users. All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 1998. * All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974

The role Care & Support Team Manager Wandsworth Fixed Term (6 Months) Lead Services That Change Lives Are you an experienced manager with a passion for delivering outstanding services to vulnerable people? Do you thrive in a fast-paced environment where you can inspire teams, drive performance, and make a real difference to customers' lives? Do you have multi site experience? We are looking for an Care & Support Team Manager to lead a portfolio of care and support services across a designated geographical area, ensuring the delivery of safe, effective, person-centred services that achieve excellent outcomes for customers. This is a rewarding opportunity to join a values-driven organisation where customer wellbeing, service excellence, and continuous improvement are at the heart of everything we do. What You'll Be Doing: Lead and manage multiple services across a geographical area, ensuring high-quality service delivery and operational excellence. Ensure compliance with contractual, regulatory, safeguarding, and organisational requirements. Develop and deliver service plans that demonstrate high-quality outcomes and continuous improvement. Manage and develop Service Managers and frontline teams, creating a high-performing culture focused on customer outcomes. Drive customer engagement and co-production, ensuring customers help shape the services they receive. Build and maintain strong relationships with stakeholders, commissioners, partner agencies, and local communities. Monitor performance, quality, risk, customer satisfaction, and financial targets, taking action where required. Manage service budgets and resources effectively to ensure commercial viability and value for money. Promote innovation, problem-solving, and a coaching culture across services. Support the organisation's vision, values, and reputation through exceptional leadership and service delivery. About You We're looking for a confident and compassionate leader who can inspire teams and deliver results. You will have: Experience managing multiple care, support, housing, or community-based services. Strong people management and performance management experience. Experience working with vulnerable adults and/or other customer groups requiring support. Knowledge of safeguarding, health and safety, and relevant legislation. Experience managing budgets and delivering financial performance. Excellent stakeholder engagement and partnership-working skills. Experience developing support plans, risk assessments, and customer-focused services. Strong organisational skills with the ability to prioritise competing demands. Good IT skills and experience maintaining accurate records and reports. A commitment to delivering excellent customer service and achieving high levels of customer satisfaction. What You'll Bring Outstanding communication and leadership skills. The ability to motivate, coach, and develop teams. A proactive and solutions-focused approach. Strong commercial awareness alongside a passion for supporting people. Commitment to diversity, inclusion, safeguarding, and continuous improvement. Why Join Us? ? Competitive salary and benefits package ? Career development and learning opportunities ? Meaningful work that positively impacts people's lives ? Supportive and collaborative culture ? Opportunity to lead high-performing services and teams Our Values We are looking for someone who shares our values of Care, Dare and Collaborate , demonstrating professionalism, integrity, and a commitment to delivering excellent outcomes for customers and colleagues alike. Ready to make a difference? Apply today and help us deliver services that empower people to live independently and thrive. TPBN1_UKTJ

Senior Leasehold Property ManagerAn excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio.If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution ManagerSALARY: £39,400 to £41,474 pro rata + BenefitsLOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5)JOB TYPE: 6 Month, Full-Time, Fixed-Term ContractWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWWe have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service.Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters.As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery.DUTIESYour duties as the Senior Leasehold Property Manager include:Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvementOversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolioManage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligationsProvide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issuesMonitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activityAnalyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvementsBuild Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partnersRepresent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where requiredMaintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirementsCANDIDATE REQUIREMENTSESSENTIALStrong experience leading and managing a teamExperience delivering front-line customer-facing servicesExcellent knowledge of current housing and leasehold legislationTPI qualification, relevant property or housing professional membership, or relevant experienceGood working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systemsExcellent written and verbal communication skills, including the ability to present in high-pressure environmentsAbility to manage complex customer issues, legal cases, building safety matters and service charge challengesStrong stakeholder management, problem-solving and continuous improvement skillsDESIRABLERelevant technical or building safety qualification, or willingness to undertake one in line with changing legislationExperience adopting a continuous improvement approach and adapting to changeFull UK driving licenceBENEFITS25 days holiday plus Bank HolidaysUp to 8% contributory pensionFlexible benefitsSalary exchange benefitsRewards and discountsAnnual allowance of up to £300 to use towards health and lifestyle benefits for you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.This role requires a DBS CheckAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-C14963Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.TPBN1_UKTJ

Plumber Uxbridge and Surrounding Areas Social Housing Permanent £38,000 + van & fuel card We are working with a leading Repairs and Maintenance Contractor within the Social Housing sector to recruit a Plumber to join their team in London. As an operative within the Social Housing sector, you will play a crucial role in the maintenance and improvement of properties, ensuring all work is completed to a high-quality and in compliance with H&S and relevant regulations. Your role will focus on carrying out routine property maintenance, completing multiple jobs per day, ensuring a best in class standard of customer service is provided to the residents and their homes in which you're working. Qualifications/Experience Required: Proven experience as a Plumber Multi in social housing or similar environment. City & Guilds / NVQ in Plumbing level 2 (desirable) Knowledge of NHF Sors desirable Relevant trade qualifications in plumbing, CSCS card and Asbestos Awareness cert. (Desirable) Knowledge of health and safety regulations and compliance. Experience using a PDA, good IT skills with experience using job scheduling software Willingness to undertake a DBS check - with no unspent criminal convictions Full, UK, manual driving license What's on offer: Long term, permanent opportunity Basic salary plus call outs and over time Paid holiday entitlement 25 days plus bank holidays Employer pension contributions Company van and fuel card provided (business use only) Progression opportunities on offer for supervisor and management roles, with funding and support available for additional qualifications & training Company events and charity events to get involved in If you are interested please call Julianne - (phone number removed)

Join Gilmartins as an Elite Operative Earn £50,000 Basic Domestic Floor Layer vinyl, cap & cove Working across Brent, Harrow and Barnet We Are Building the Best Trade Team in Social Housing Repairs Gilmartins is expanding and we are looking for the very best operatives in the industry to join us as an Elite Operative . This is not just another trade role. This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. We are recruiting experienced, high-performing operatives across South London (properties are in Brent, Harrow and Barnet • must be willing to work in all areas) in the following trade: Floor Layer (vinyl) flat lay, cap & cove, patch repairs) ideally with basic Carpentry skills. £50,000 BASIC SALARY We are offering: £50,000 basic salary Permanent, full-time employment, monthly pay Company van & fuel card for business use only (no personal use permitted) PDA & branded uniform Long-term job security with stable, local workstreams Career progression opportunities What Makes a Gilmartins Elite Operative Different? We are looking for operatives who: Take pride in delivering high-quality work Deliver excellent customer service Complete jobs right first time Work professionally and safely at all times Communicate effectively with tenants and office teams Support and mentor other operatives Maintain excellent attendance and timekeeping Respect company vehicles, materials, and equipment Represent the business professionally every day This Role Is NOT for Everyone The Elite Operative role comes with high standards, accountability, and responsibility. Successful applicants will be expected to: Consistently achieve strong KPI performance Maintain excellent quality inspection scores Demonstrate outstanding reliability and timekeeping Keep van stock organised and controlled Maintain a clean and professional vehicle Follow all health & safety and asbestos procedures Use technology and PDAs correctly Work independently with minimal supervision Take ownership of jobs from start to finish Experience Required Applicants must have: Proven experience within social housing reactive maintenance Relevant trade qualifications where applicable Full manual driving licence no automatic vans available Strong communication skills Experience working in occupied properties Ability to work under pressure and manage workloads effectively Why Join Gilmartins? At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly. We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance. If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you. Apply Today Positions are limited and we are looking to hire immediately for the right candidates. Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded. TPBN1_UKTJ

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role Day-to-day management of the installation you have been assigned Complete the installation to the specification of the survey and the client criteria and to all governing body regulations Report any reasons why the above cannot be achieved to your installation supervisor To complete all contract-specific paperwork at the time of the installation and acquire all necessary signatures Carry out your duties professionally and courteously, show awareness and respect for other people's property, and maintain a high level of cleanliness in all areas of your work To return to any recalls at the request of your installation supervisor Complete the assigned installation within the set time frame Complete all paperwork including timesheets and H&S Monitoring forms Ensure Health & Safety & Environmental procedures and standards are adhered to Ensuring all certification and documentation is completed accurately The successful candidate will have Valid ACS & other relevant gas qualifications Full UK Driving Licence (less than 6 points) Experience within Social Housing desirable, but not essential Experience delivering high levels of customer service The ability to work with a diverse customer base What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics - salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment checks Successful applicants will be subject to eligibility checks with a 3 rd party, including the right to work in the UK and DBS checks TPBN1_UKTJ

Governance Manager An excellent opportunity for an experienced governance professional to support robust corporate governance, compliance, Board and Committee processes within a highly regulated environment. If you’ve also worked in the following roles, we’d also like to hear from you: Corporate Governance Manager, Governance and Compliance Manager, Company Secretarial Manager, Board Governance Manager, Governance Lead, Corporate Governance Lead, Risk and Compliance Manager, Compliance Manager, Governance Officer, Company Secretarial Officer SALARY: £58,714 to £61,500 per annum + Benefits LOCATION: Hybrid working from home with limited office attendance required in Ealing (W5) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW The organisation is looking for a Governance Manager to join its Governance and Compliance team. As the Governance Manager you will be working closely with the Head of Governance and Compliance, you will help ensure effective governance structures, frameworks and processes are embedded across the organisation. This is a great opportunity for someone who can provide expert governance advice, influence senior stakeholders and support transparent, accountable decision-making. Working as the Governance Manager, you will work with Board and Committee Chairs, senior leaders, colleagues and Joint Venture partners, helping to maintain high governance standards, manage governance risk and support continuous improvement. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance Manager will include: • Governance Frameworks: Lead the development, implementation and monitoring of governance frameworks, policies and procedures in line with regulatory requirements, best practice and organisational values, • Board And Committee Support: Manage Board and Committee meeting cycles, including agenda planning, paper coordination, minute-taking, action tracking and ensuring decisions are accurately recorded and followed through, • Governance Advice: Provide expert advice and support to Board Committees, Chairs, senior leaders, colleagues and Joint Venture partners, • Risk And Compliance: Identify and support the management of governance risks, ensuring compliance with relevant legal, regulatory and ethical standards, • Company Secretarial Activity: Maintain statutory company registers, manage Companies House filings and support wider company secretarial and corporate governance matters, • Governance Reviews: Support annual Board and Committee effectiveness reviews, ensuring governance arrangements remain effective and Terms of Reference are maintained, • Document Management: Manage the signing and sealing of documents across the Group, liaising with authorised signatories and internal stakeholders, • Reporting: Produce accurate governance, compliance and risk reports for senior leadership and the Board, • Continuous Improvement: Work with senior stakeholders to improve governance systems, processes and practices in line with feedback and evolving best practice, • Annual Governance Activity: Support the approval process for annual reports and financial statements, as well as the annual AGM programme CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience working in governance within a highly regulated environment or company, • Proven experience in governance, corporate governance, risk management or compliance within a large or complex organisation, • Strong experience supporting Boards and Committees, including meeting management, preparing papers, governance advice and high-quality minute-taking, • Strong understanding of governance frameworks, regulatory requirements and compliance standards, • Experience managing statutory registers, Companies House filings and wider company secretarial activities, • Excellent interpersonal and communication skills, with the ability to engage confidently with stakeholders at all levels, • Strong attention to detail, particularly when working with governance documentation, reports, records and minutes, • Ability to manage multiple priorities, anticipate challenges and deliver accurate work to deadlines, • Strong commitment to ethical standards, transparency and accountability DESIRABLE • Professional qualification in Governance, such as ICSA / CGI, or a similar relevant qualification, • Knowledge of housing regulation, housing law and governance requirements within the housing sector BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14934 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Reruitment Services provided by AWD online. AWD-IN-SPJ

Customer Service Advisor / Call Centre Agent Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator This role is known internally as a Repairs Contact Centre Agent SALARY: £30,300 per annum + Benefits LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm JOB OVERVIEW The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Call Centre Agent include: • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements CANDIDATE REQUIREMENTS • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9, • Previous experience within a customer service, contact centre or call centre environment, • Excellent communication, listening and customer service skills, • Strong IT skills with confidence using CRM systems and digital applications, • Strong administrative skills with excellent attention to detail, • Ability to manage a high volume of enquiries and prioritise effectively, • Proactive approach to problem-solving and delivering positive customer outcomes, • Calm, professional and empathetic approach when dealing with challenging situations, • Ability to commute to either the Ealing or Staines office five days per week, • Experience with Microsoft Dynamics would be advantageous, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential BENEFITS • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service • Up to 8% contributory pension • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family • Access to a wide range of staff discounts • Investment in your learning and development • Cycle to Work Scheme The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14978 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

In a Nutshell We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it. Desirable Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry. More about the Senior Technical Coordinator role Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 TPBN1_UKTJ

Asset Surveyor An excellent opportunity for an Asset Surveyor to help make property data count, carrying out stock condition surveys, HHSRS assessments and EPC-related work that will support safe, sustainable homes and inform short, medium and long-term investment programmes. If you’ve also worked in the following roles, we’d also like to hear from you: Stock Condition Surveyor, Building Surveyor, Property Surveyor, Housing Surveyor, Residential Surveyor, Maintenance Surveyor, Property Services Surveyor, Asset Management Surveyor, Building Asset Surveyor SALARY: £50,000 per annum + Benefits LOCATION: Hybrid / Ealing, West London with regular travel (approximately 90% field based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW The organisation is looking for an Asset Surveyor to join its Assets team, supporting the accurate collection and analysis of property data across a varied housing portfolio. Working in a highly field-based role, you will carry out detailed stock condition surveys, identify hazards through HHSRS assessments and support the production of Energy Performance Certificates. Your work will help shape investment decisions, energy improvement strategies and the continued delivery of safe, well-maintained homes. The role requires strong technical knowledge of building systems, surveying methodologies, Decent Homes legislation and property-related compliance, along with excellent communication skills and the ability to work positively with customers, colleagues and stakeholders. DUTIES Your duties as the Asset Surveyor include: • Stock Condition Surveys: Conduct comprehensive surveys to assess component age, physical condition and remaining life, • HHSRS Assessments: Identify and evaluate potential hazards, ensuring properties meet safety and regulatory standards, • Energy Performance Certificates: Produce EPCs in line with statutory requirements and organisational objectives, • Property Data Collection: Gather and provide accurate data to support investment programmes and energy efficiency strategies, • Customer and Stakeholder Engagement: Represent the organisation positively, maintaining high standards of customer care and communication, • Compliance and Safety: Support equality, diversity, health and safety, and relevant property management requirements in day-to-day work, • Working Relationships: Build effective relationships with internal teams, customers and external contacts to support shared objectives CANDIDATE REQUIREMENTS ESSENTIAL • Degree-level education or equivalent, a relevant professional qualification, or the ability to demonstrate relevant experience in building, asset management or a related discipline, • Strong technical knowledge of building systems, construction types, materials and maintenance challenges, • In-depth understanding of Decent Homes legislation and HHSRS, • Significant experience of property surveying techniques and methodologies, • Working knowledge of housing law, leaseholder consultation, building safety legislation and property management legislation, • Excellent verbal and written communication skills, with strong interpersonal skills, • Highly organised, methodical and detail-focused, with the ability to meet targets and deadlines, • Knowledge of housing and asset management systems, mobile devices and Microsoft Office, • Ability to adopt a continuous improvement approach and adapt to change, • Full UK driving licence and access to a car DESIRABLE • Membership of MCIOB, RICS or an equivalent professional body, • Qualification as a Domestic Energy Assessor or willingness to train BENEFITS • 25 days’ holiday, plus Bank Holidays, increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • A generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14969 Full-Time, Permanent Property, Construction and Trades Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Join Gilmartins as a Senior Operative Earn £50,000 Basic We Are Building the Best Trade Team in Social Housing Repairs Gilmartins is expanding and we are looking for the very best operatives in the industry to join us as Senior Operatives . This is not just another trade role. This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. We are recruiting experienced, high-performing operatives across North West London in the following trade: Glazier multi trades must have experience in tilt and turn, accurately measure & fit glass, window repairs (wood, sash, Upvc) We are offering: £50,000 basic salary Permanent, full-time employment, monthly pay Company van & fuel card for business use only (no personal use permitted) PDA & branded uniform Long-term job security with stable, local workstreams Career progression opportunities What Makes a Gilmartins Senior Operative Different? We are looking for operatives who: Take pride in delivering high-quality work Deliver excellent customer service Complete jobs right first time Work professionally and safely at all times Communicate effectively with tenants and office teams Support and mentor other operatives Maintain excellent attendance and timekeeping Respect company vehicles, materials, and equipment Represent the business professionally every day This Role Is NOT for Everyone The Senior Operative role comes with high standards, accountability, and responsibility. Successful applicants will be expected to: Consistently achieve strong KPI performance Maintain excellent quality inspection scores Demonstrate outstanding reliability and timekeeping Keep van stock organised and controlled Maintain a clean and professional vehicle Follow all health & safety and asbestos procedures Use technology and PDAs correctly Work independently with minimal supervision Take ownership of jobs from start to finish Experience Required Applicants must have: Proven experience within social housing reactive maintenance Relevant trade qualifications where applicable Full manual driving licence no automatic vans available Strong communication skills Experience working in occupied properties Ability to work under pressure and manage workloads effectively Why Join Gilmartins? At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly. We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance. If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you. Apply Today Positions are limited and we are looking to hire immediately for the right candidates. Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded. TPBN1_UKTJ

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you’ve also worked in the following roles, we’d also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: • Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement, • Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio, • Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations, • Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues, • Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity, • Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements, • Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners, • Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required, • Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL • Strong experience leading and managing a team, • Experience delivering front-line customer-facing services, • Excellent knowledge of current housing and leasehold legislation, • TPI qualification, relevant property or housing professional membership, or relevant experience, • Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems, • Excellent written and verbal communication skills, including the ability to present in high-pressure environments, • Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges, • Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE • Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation, • Experience adopting a continuous improvement approach and adapting to change, • Full UK driving licence BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Flexible benefits • Salary exchange benefits • Rewards and discounts • Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role We have an exciting opportunity for an experienced Gas Engineer to join our growing team in NW London, the successful candidate will be responsible for: Carrying out day-to-day repairs Fault finding Completing annual servicing visits Meeting first-time fix targets Maintaining high-quality standards Focusing on customer satisfaction Attending jobs on time, notifying the contact centre/customer of any delays The successful candidate will have Valid ACS & other relevant gas qualifications Full UK Driving Licence (less than 6 points) Experience within Social Housing desirable, but not essential Experience delivering high levels of customer service The ability to work with a diverse customer base What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £50k salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics - salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks TPBN1_UKTJ

Job Title: Glazier Location: Barnet (Covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow & Hammersmith) Salary: £50,000 per annum + Company Van & Fuel Card Overview We are currently seeking an experienced Glazier to join a well-established reactive maintenance team, carrying out repairs and maintenance works within occupied social housing properties across Barnet and the surrounding North West and West London areas. This is a mobile role covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow and Hammersmith, therefore candidates must be comfortable travelling between properties throughout the working day. Key Responsibilities Carrying out a range of glazing repairs and maintenance works within occupied residential properties. Repairing and replacing UPVC windows and doors, including locks, handles, hinges and mechanisms. Diagnosing and repairing tilt and turn window systems, ensuring they are operating safely and correctly. Replacing broken or damaged sealed units and glazing panels. Undertaking adjustments and repairs to UPVC doors and windows to ensure smooth operation. Carrying out remedial works including draught proofing, realignment and making good following repairs. Diagnosing faults efficiently and completing repairs to a high standard. Ensuring all work is completed safely, professionally and in line with company standards. Delivering excellent customer service while working within residents' homes. Managing your own workload and completing jobs within agreed timescales. Taking ownership of jobs from first visit through to completion. We're Looking For People Who: Take pride in delivering high-quality workmanship. Deliver excellent customer service at all times. Complete jobs right first time. Work professionally and safely. Communicate effectively with tenants and office-based teams. Support and mentor other operatives when required. Maintain excellent attendance and punctuality. Respect company vehicles, materials and equipment. Represent the business professionally every day. Successful Applicants Will Be Expected To: Consistently achieve strong KPI performance, with a typical target of a minimum of 7 completed jobs per day. Maintain excellent quality inspection scores. Demonstrate outstanding reliability and timekeeping. Use PDA and mobile technology systems correctly. Work independently with minimal supervision. Take ownership and responsibility for all allocated jobs. Experience & Requirements Applicants must have: Proven experience as a Glazier within reactive maintenance or social housing. Strong experience working with UPVC windows and doors, including repairs and replacements. Experience repairing and adjusting tilt and turn window systems. Knowledge of window and door hardware including hinges, handles, locks and mechanisms. Experience replacing sealed units and carrying out glazing repairs. Experience working within occupied residential properties. Strong communication and customer service skills. Ability to work under pressure and manage workloads effectively. Full UK manual driving licence (no automatic vans available). What's On Offer £50,000 basic salary. Company van and fuel card. Permanent, full-time position. Consistent workload with long-term job security. Supportive and professional working environment. Opportunity to utilise a broad range of glazing and maintenance skills. Required to work one Saturday or one Sunday per month, paid at standard rate in addition to basic salary. If you're interested in this opportunity or would like to find out more, please contact Sommer on 07502 427533. TPBN1_UKTJ

Housing & Support Worker A compassionate Housing & Support Worker is required to support women and children in specialist supported accommodation, providing housing advice, safeguarding, advocacy and person-centred support. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Supported Housing Officer, Domestic Abuse Support Worker, Refuge Support Worker, Women’s Support Worker, VAWG Support Worker, Case Worker, Key Worker, Community Support Worker, Residential Support Worker PLEASE NOTE: Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. SALARY: £29,000 per annum LOCATION: Harrow, North West London JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week working Monday to Friday, working 8.30am to 5pm including a half hour unpaid break JOB OVERVIEW We have a fantastic new job opportunity for a Housing & Support Worker to join a specialist supported accommodation service helping women and children rebuild safer, more independent futures. As a Housing & Support Worker you will manage a caseload of residents, delivering practical and emotional support, advocacy, safety planning and housing guidance tailored to each woman’s needs. This Housing & Support Worker role would suit someone who is calm under pressure, trauma-informed and committed to making a meaningful difference in a varied onsite support environment. DUTIES Your duties as the Housing & Support Worker include: • Resident Support: Provide practical and emotional support to women and their children, building trust and promoting confidence, safety and independence, • Support Planning: Develop personalised support plans, risk assessments and safety plans, carrying out regular key work sessions and reviewing progress, • Housing and Wellbeing Advice: Support residents with housing, benefits, finances, wellbeing, parenting, legal matters and access to community services, • Admissions and Move-On: Welcome new residents through admissions and induction, coordinate move-on planning and help residents prepare for independent living, • Advocacy and Partnership Working: Liaise with housing providers, health services, police, social care, solicitors and partner agencies on behalf of residents, • Safeguarding and Records: Promote safeguarding, respond appropriately to risk and maintain accurate confidential case records and documentation, • Refuge Environment: Help maintain a safe, welcoming and well-managed refuge through health and safety checks, property inspections and reporting repairs, • Participation and Tenancy Support: Monitor rent and service charge payments, support tenancy responsibilities and encourage participation through meetings and life skills activities We're looking for someone who is passionate about supporting women and understands the importance of trauma-informed, person-centred practice. CANDIDATE REQUIREMENTS ESSENTIAL • Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010., • Experience supporting vulnerable adults within housing, domestic abuse, homelessness or another support setting, • A good understanding of domestic abuse, coercive control, trauma and the impact of violence against women and girls, • Experience carrying out support planning, risk assessments and safeguarding, • Knowledge of housing, welfare benefits and tenancy sustainment, • Excellent communication and relationship-building skills, • Strong organisational skills with accurate record keeping, • Confidence using Microsoft Office and digital case management systems, • Ability to work independently, prioritise effectively and remain calm in challenging situations DESIRABLE • Experience working within a residential domestic abuse or refuge service, • Knowledge of housing law or homelessness pathways, • A relevant qualification in housing, social care, VAWG or community support This is an opportunity to make a genuine difference to the lives of women and children at one of the most important moments in their journey. You'll become part of a supportive team that values collaboration, compassion and professional development, while working in a role where your skills, empathy and commitment have a lasting impact every single day. If you're ready to help women build safer futures, we'd love to hear from you. This role is subject to an Enhanced DBS check Closing Date: 29 July 2026 Interviews: Will take place face to face in Stamford Hill, week commencing 3 August 2026 HOW TO APPLY Please submit your CV and short Covering Letter detailing how you meet the requirements of this role. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14947 Full-Time, Permanent, Social Care Jobs, Careers and Vacancies. Find a new job and work in Harrow, North West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Business Development Manager An excellent opportunity for an experienced Business Development Manager with business planning, service development, financial modelling and stakeholder engagement experience. If you’ve also worked in the following roles, we’d also like to hear from you: Service Development Manager, Commercial Manager, Strategic Project Manager, Business Manager SALARY: £56,000 to £62,053 per annum + Benefits LOCATION: Hybrid working partly from the office in Ealing (W5), from home and in the field JOB TYPE: 6 Month Fixed Term, Full-Time Contract WORKING HOURS: 35 Hours per Week - Monday to Friday JOB OVERVIEW The organisation has a fantastic new opportunity for a Business Development Manager to play a key role in shaping the future delivery of Supported Services. Working on a 6-month fixed term contract, the Business Development Manager will lead the development of strategic business cases to improve financial sustainability and support the expansion of housing support services. As the Business Development Manager, you will identify sustainable growth opportunities, explore external funding routes and produce evidence-based recommendations that support senior decision-making. This is a varied role where you will analyse performance data, customer needs, market gaps and financial information, while working collaboratively with internal teams and external partners to co-design practical, sustainable solutions. DUTIES Your duties as the Business Development Manager will include: • Develop Business Cases: Prepare comprehensive business cases for improving financial viability and expanding housing support services, including scope, financial modelling, risks, benefits and delivery options analysis, • Analyse Data and Insight: Review service performance, financial performance, customer needs and market gaps to inform strategic recommendations, • Identify Funding Opportunities: Research, identify and assess a pipeline of external funding opportunities, including local authorities, health partners, suppliers, grants and government programmes, • Produce Reports and Recommendations: Create clear, evidence-based reports and recommendations for senior leaders, executive teams and board-level decision-making, • Conduct Market Research: Carry out benchmarking, horizon scanning and research to identify sector trends, best practice and opportunities for service improvement, • Build Stakeholder Relationships: Develop strong internal and external relationships to support co-designed proposals and practical service development, • Facilitate Workshops: Lead workshops and engagement sessions to test ideas, shape proposals and turn innovative thinking into deliverable solutions, • Deliver Key Outputs: Produce business case documentation, funding strategy and an implementation roadmap within agreed programme timeframes, • Maintain Data Quality: Ensure the data used within analysis and modelling is accurate, robust and compliant with governance standards, • Support Continuous Improvement: Identify opportunities for innovation and improvement in service design, delivery and long-term sustainability CANDIDATE REQUIREMENTS ESSENTIAL • Experience in business planning, service development or project delivery, • Knowledge of the housing, supported housing or social care sector, • Strong analytical and problem-solving skills, • Ability to interpret data and produce clear, practical insights, • Experience of financial modelling and business case development, • Excellent stakeholder engagement, communication and influencing skills, • Highly organised, with the ability to manage competing priorities and deadlines, • Educated to GCSE level or equivalent in Maths and English, Grades A* to C, • Degree or relevant professional qualification DESIRABLE • Understanding of funding landscapes and commissioning processes, • Project management capability BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service, • Up to 8% contributory pension, • Flexible working, • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14904 Full-Time, Fixed Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ

Hostel Manager Richmond £42,000 per annum Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEARs values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a practical leadership role where you will: • Lead and manage a team, including a Team Leader and Support Workers - Ensure safe staffing levels and effective rota management - Oversee safeguarding, risk management, and incident response - Drive high standards of service delivery and resident support - Build strong relationships with local authorities and partner agencies - Ensure compliance with health and safety, including fire safety and building standards - Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: • Has experience working with people experiencing homelessness or complex needs - Has managed or supervised staff in a supported housing, hostel, or similar setting - Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice - Can lead and motivate a team in a fast-paced environment - Is confident managing complex and high-risk situations - Has excellent communication and organisational skills Why join us At SPEAR, youll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits • Generous holiday 26 days plus public holidays, rising to 31 days with length of service - Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice - Health support Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work Save on a new bike and accessories through salary sacrifice - Season ticket loan Interest-free loan for annual travel passes - Moving house day Extra days leave when you move home - Financial security Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options - Career development Ongoing training, learning and progression opportunities - Blue Light Card Discounts across a wide range of shops, restaurants and services Shortlisting Date: 7th August Vacancy Closing Date: 5th Aug First Interviews W/C: 12th, 13th and 14th August Second Interviews W/C: 19th, 20th and 21st Aug TPBN1_UKTJ

East Sussex & Kent The role Are you physically fit, versatile, self-motivated and driven; with experience and a proven track record of completing Fencing, Groundwork, Property Clearance, Garden Clearance, Waste Management, Communal Repairs or similar such physical and technical work? Then this c

DUTIES Your duties as the Housing Support Officer / Scheme Manager will include: Health and Safety: Carry out health, safety and fire checks, maintaining accurate, clear and auditable records Resident Support: Provide person-centred support using tools such as initial assessments, ILPs, risk asses

The role We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight! You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans. The Care & Support Worke

This role involves supporting individuals experiencing homelessness to move away from rough sleeping by providing street outreach and accommodation support.

Provide housing support and outreach services to individuals, including those experiencing homelessness, with early morning and standard weekday shifts.

Seeking a Housing Support Worker in Hastings to assist residents with personalized support plans, housing benefits, rent payments, and property standards.

We're searching for a compassionate and motivated Housing Support Worker to join our team, supporting young people across our accommodation services and within the community. Providing young people with flexible, person-centred support, this position assists with securing and sustaining housing, imp

HOUSING RELATED SUPPORT PLANNER - COMMUNITY RECOVERY TEAM, LINCOLNSHIRE, PERMANENT, 37HRS, GRADE 3, £25,235, FTE. Do you have some Support Work experience or lived experience?.

Supports individuals experiencing homelessness by providing street outreach and move-on/tenancy support, focusing on mental health, substance dependency, and trauma-informed care.

About usSouthdown delivers a range of Housing Support services across Sussex, including outreach and move-on support, rapid rehousing, mental health supported accommodation, accommodation and support for people who have experienced rough sleeping, homelessness prevention suppo.

Seeking a skilled Repairs Inspector for Evolve Housing + Support to provide a high-quality surveying service focused on mechanical elements and maintaining safe, high-quality homes.

Electrical Shift Leader Continental Shift - Building Services Canary Wharf, East London up to £55,000 + Package An exciting opportunity to join an established building services company based in City of London has arisen! Joselyn Search are currently recruiting for an Electrical Shift Lead Engineer

Engineering Team Leader Job Title: Engineering Team Leader Location: Tottenham Salary: £55,000 Shift: M-F Days Job Role of the Engineering Team Leader An Excellent opportunity has become available for a experienced and qualified Engineering Team Leader to work for a growing FMCG Manufacturing compa

Role: Penetration Tester (CHECK Team Leader) Location: United Kingdom - Remote Salary: £70,000 - £75,000 Type: Permanent, Full-Time Summary: Were working with a growing UK cyber security consultancy delivering penetration testing services to government and public sector organisations.Theyre lookin

CNC Team Leader (Manufacturing) £50,000 - £60,000 + Training + Progression + Christmas Bonus + Half Day Friday + Free Parking Watford Are you an Engineering Team Leader, Senior CNC Setter or Programmer with experience on Sliding Head Lathes looking to take the next step into a leadership role with

Lead Officer, Housing ICT (CX Asset Management) Location: Fully Remote, with occasional travel to site if required Rate: £500 to £650 per day Umbrella, depending on experience Contract: 4 Months Working Pattern: Part Time, 2 Days Per Week IR35: Inside IR35 The Opportunity An excellent opportunity

Do you have a passion for cleaning?Bright & Beautiful is not your average cleaning company we are a nationwide success story built on quality, trust, and empowering our team.We deliver a professional, award-winning housekeeping service to our clients, and we are growing fast!

Previous experience or qualifications are not requiredwere happy to support you with training and development to help you become an outstanding Support Worker. We believe in making life enjoyable! As a Support Worker, youll have the opportunity to accompany the wonderful people we support on a varie

Comprehensive induction programme including shadow shifts – which means you'll be fully supported to understand the role whilst getting to know the team and the people you will support Free and confidential counselling services for you and your family A Simply Health Cash Plan- to help you with he

We are thrilled to offer an exciting opportunity to join our dedicated team in Bromham, Bedford as an enthusiastic and motivated Support Worker. In this rewarding role, you will become an integral part of the lives of those you support, taking part in activities that bring happiness and connection.

This is a varied and rewarding role where you will provide full support with routines and throughout the night support when required, alongside supporting him to access his local community and enjoy his interests. You will be confident working as part of a team, particularly when supporting with mov

Responsibilities may include: Supporting customers with personal care where required Prompting and administering medication Supporting daily living skills and promoting independence Helping customers access the local community and attend social activities Building positive relationships and promotin

We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. Are you p

The client has the following diagnoses: Gastroschisis Short Gut Syndrome Growth Hormone Deficiency Clinical responsibilities include: PEG care Hickman line awareness and safety Administration and support with medications About You We are looking for someone who is: An excellent communicato