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The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We... ZIPC1_UKTJ

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We... ZIPC1_UKTJ

Scheme Manager Richmond, South West London £37,000 + excellent benefits 8.30-5pm Monday - Friday Are you currently working in care, supported housing or community support and looking for a role where you can really make a difference to peoples lives? We are looking for compassionate, organised and proactive individuals to join a highly respected charitable organisation supporting elderly residents ag... ZIPC1_UKTJ

Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 12/06/2026. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness ofit'sbenefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What’s in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values—Fair, Open & Honest, Take Ownership, and Work Together—guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma & GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language

Finance Assistant (Part-Time) Richmond, South West London Permanent | Flexible part-time hours Office based £32,000 FTE An excellent opportunity has arisen for an organised and proactive Finance Assistant to join a long established and highly respected charitable organisation based in Richmond. Supporting the Head of Finance, you will assist with the day-to-day finance administration and bookkeeping for the charity, helping to ensure accurate financial records and smooth financial operations across the organisation. This is a varied and rewarding role within a friendly, community-focused environment supporting older residents across almshouse communities. The charity is flexible regarding working pattern and can consider candidates looking for: • 3 full working days per week, or, • 4–5 shorter working days We welcome applications from candidates with experience in: • Finance Assistant, • Accounts Assistant, • Finance Administrator, • Accounts Administrator, • Purchase Ledger, • Bookkeeping, • General finance support roles Candidates do not need experience in every aspect of the role and training/support will be provided. Experience using Sage or another accounts package is required. Key Responsibilities • Processing invoices, direct debits and standing orders, • Assisting with weekly payments and invoice coding, • Reconciling company card statements and staff expenses, • Supporting finance administration and record keeping, • Assisting with reconciliations and management accounts support, • Liaising with suppliers and responding to finance-related queries, • Maintaining accurate electronic and paper filing systems, • Supporting annual audit preparation, • Assisting with administration for board and committee meetings, • Providing general administrative support to the finance team About You • Previous experience within a finance, accounts or bookkeeping role, • Good Microsoft Excel and general IT skills, • Strong attention to detail and accuracy, • Organised and able to manage workload effectively, • A professional, reliable and flexible approach, • Strong communication skills and willingness to learn, • Comfortable working independently and as part of a small team Desirable • Experience within the charity, housing or not-for-profit sector, • Experience using Sage or similar accounting software, • AAT qualification or currently studying towards one This role would suit someone looking for a stable and rewarding position within a supportive organisation that genuinely makes a difference within the local community.

Head of Resident Services Richmond Borough £50k per annum Full time, permanent - Monday - Friday 8:30 - 5pm ENB are supporting a charity who are seeking an experienced and compassionate Head of Resident Services, to join them in a new role created to lead the delivery of resident welfare, housing management and community engagement across their communities. Reporting directly to the Chief Executive, this is a senior leadership role with responsibility for shaping and delivering the Charity's welfare and community strategy, leading a dedicated team of Scheme Managers and ensuring residents enjoy a safe, supportive and fulfilling environment in which to live independently. This is a unique opportunity to combine strategic leadership with meaningful community impact in an organisation committed to enhancing the lives of elderly people. About the Role As Head of Resident Services, your role will be to provide leadership across their estates, overseeing the resident journey from application through to departure and championing initiatives that promote wellbeing, inclusion and community participation. You will work closely with the Chief Executive, Trustees, residents, external agencies, and partner organisations to ensure the highest standards of resident support, safeguarding, housing managementand community engagement. Key responsibilities day to day: • Lead, mentor and develop a team of Scheme Managers across multiple scheme locations, • Manage staffing rotas, holiday cover and out of hours arrangements., • Monitor performance, compliance, resident support standards and operational effectiveness., • Support the development and implementation of the Charity's welfare and community strategy., • Act as a senior point of contact for complex resident welfare and safeguarding matters., • Work collaboratively with health, social care and statutory agencies to support resident wellbeing., • Lead initiatives that reduce social isolation and encourage community participation., • Oversee a varied programme of resident activities, events and community celebrations., • Manage resident communications, newsletters, forums and engagement initiatives., • Oversee the end to end resident process, including applications, assessments, allocations, move-ins and departures., • Support residents with housing-related matters, benefits, utilities and access to external services., • Oversee resident welfare reporting and policy compliance., • Support the review and development of welfare, safeguarding and housing management policies., • Support the administration and development of the Charity's grant funding programmes., • Build and maintain relationships with local organisations and community partners. What are we looking for? We're looking for an experienced leader, somebody who is passionate about supporting elderly people and building strong communities. You could be somebody who has worked within a care home setting, housing setting, directly with residents or tenants from afar. You will need: • Experience within sheltered housing, supported housing, social care, or a similar resident focused environment, • Experience managing and developing teams, • Strong knowledge of safeguarding vulnerable adults and partnership working with statutory agencies, • Understanding of adult social care systems, welfare benefits and housing support services, • Excellent communication, organisational and stakeholder management skills, • A genuine commitment to helping older people live independently, safely and with dignity Additional Information • Enhanced DBS check will be required., • Occasional out of hours working may be required only in emergency situations.

Compliance Manager - Social Housing: Gas, Electrical and Repairs South London Up to £65,000 + Benefits We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. Compliance Manager Key Accountabilities: • Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain, • Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence, • Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support, • Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements, • Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report, • Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance. Compliance Manager Qualifications: • Minimum 5 years' management experience in compliance across housing, gas, or building services, • Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards, • Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable), • A relevant technical/ building qualification to Level 4 or above., • Skilled in ICT systems, data reporting, project governance, and stakeholder engagement Compliance Manager Salary & Benefits: You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.

Scheme Manager Richmond Borough £37,000 per annum Full time and part time opportunities available. Full time – Monday – Friday 8:30 – 5pm Part Time – Tuesday, Thursday & Friday 8:30am – 5pm ENB are seeking a compassionate and proactive Scheme Manager to support residents across several sheltered housing schemes within the Richmond Borough. This is an excellent opportunity for someone with experience working with elderly community who is passionate about helping people maintain their independence, wellbeing and quality of life within a safe and supportive community environment. As Scheme Manager, you will be the first point of contact for residents, providing day to day support, welfare monitoring and practical assistance. You will play a key role in creating a welcoming, secure and vibrant community while working closely with healthcare professionals, social services, families and other support agencies. No two days are the same, and the role offers a rewarding balance of resident support, community engagement, administration and health & safety responsibilities. Key responsibilities include: • Welcome, induct and support new residents moving into the schemes., • Conduct daily check ins with residents within your allocated schemes, • Respond to emergency calls and coordinate appropriate assistance when required., • Liaise with healthcare professionals, social services, families and support agencies., • Support residents in accessing services that enable independent living., • Encourage participation in social activities and community events., • Promote the use of communal facilities., • Foster positive relationships between residents, families and the wider community., • Maintain accurate resident records and emergency contact information., • Record incidents, accidents, emergency call-outs and equipment inventories., • Maintain site security and promote a safe living environment., • Support fire safety procedures and emergency preparedness., • Report maintenance issues and coordinate with contractors where necessary., • Assist with emergency response planning during incidents such as fire or flooding. What are we looking for? • Experience supporting elderly people, vulnerable adults or within a housing, care, or community setting., • Full UK driving license is essential, as you will be travelling within the borough to different schemes, • Demonstrates empathy, patience and excellent interpersonal skills., • Confident working independently and managing multiple priorities., • Has strong organisational and administrative abilities., • Can build positive relationships with residents, families, healthcare professionals, and external agencies., • Has a proactive and problem solving approach to resident wellbeing.

Care Manager (Scheme Manager) Richmond Borough, South West London £37,000 | Monday to Friday Are you passionate about supporting older people to live independently and enjoy a high quality of life? We are looking for a caring, organised and proactive Care Manager to join a highly respected charitable organisation supporting residents aged 65+ across beautiful housing communities in Richmond. The successful Care Manager will play a key role in supporting resident wellbeing, fostering a strong sense of community and helping residents maintain their independence. Internally, this position is known as a Scheme Manager. This opportunity would suit candidates with experience supporting elderly or vulnerable adults within care homes, domiciliary care, community support, supported living, welfare services or similar environments. No housing experience is required. What does the role involve? As a CareManager, you will be responsible for: • Building positive relationships with residents and their families, • Carrying out regular welfare and wellbeing checks, • Supporting residents to access appropriate services and external support, • Identifying safeguarding concerns and escalating where appropriate, • Encouraging social engagement and helping to reduce isolation, • Assisting residents with practical day-to-day queries, • Maintaining accurate records and resident information, • Working closely with colleagues to ensure residents receive the support they need As a Scheme Manager, you will become a trusted and familiar presence within the community, helping residents to continue living independently whilst feeling safe, supported and connected. About You We would love to hear from candidates who have: • Experience working with elderly or vulnerable adults, • Excellent communication and relationship building skills, • A caring, empathetic and patient approach, • Good organisational and administrative skills, • The ability to work independently and manage their own workload, • An understanding of safeguarding principles A background as a Senior Care Assistant, Care Coordinator, Support Worker, Community Support Worker, Welfare Officer, Care Supervisor or similar would be highly relevant. Additional Requirements • Car owner/driver essential, • Able to travel across sites within the Richmond Borough, • Enhanced DBS check will be required This is a fantastic opportunity for a Care Manager looking to move into a rewarding Monday to Friday role where you can make a genuine difference to the lives of older people every day.

Resident Support Manager (Scheme Manager) Richmond Borough, South West London £37,000 | Monday to Friday Are you passionate about supporting older people to live independently and enjoy a high quality of life? We are looking for a caring, organised and proactive Resident Support Manager to join a highly respected charitable organisation supporting residents aged 65+ across beautiful housing communities in Richmond. The successful Resident Support Manager will play a key role in supporting resident wellbeing, fostering a strong sense of community and helping residents maintain their independence. Internally, this position is known as a Scheme Manager. This opportunity would suit candidates with experience supporting elderly or vulnerable adults within care homes, domiciliary care, community support, supported living, welfare services or similar environments. No housing experience is required. What does the role involve? As a Resident Support Manager, you will be responsible for: • Building positive relationships with residents and their families, • Carrying out regular welfare and wellbeing checks, • Supporting residents to access appropriate services and external support, • Identifying safeguarding concerns and escalating where appropriate, • Encouraging social engagement and helping to reduce isolation, • Assisting residents with practical day-to-day queries, • Maintaining accurate records and resident information, • Working closely with colleagues to ensure residents receive the support they need As a Scheme Manager, you will become a trusted and familiar presence within the community, helping residents to continue living independently whilst feeling safe, supported and connected. About You We would love to hear from candidates who have: • Experience working with elderly or vulnerable adults, • Excellent communication and relationship building skills, • A caring, empathetic and patient approach, • Good organisational and administrative skills, • The ability to work independently and manage their own workload, • An understanding of safeguarding principles A background as a Senior Care Assistant, Care Coordinator, Support Worker, Community Support Worker, Welfare Officer, Care Supervisor or similar would be highly relevant. Additional Requirements • Car owner/driver essential, • Able to travel across sites within the Richmond Borough, • Enhanced DBS check will be required This is a fantastic opportunity for a Resident Support Manager looking to move into a rewarding Monday to Friday role where you can make a genuine difference to the lives of older people every day.

Outreach Support Worker Surbiton, South West London £15-£17 per hour + Holiday Pay 3-Month Contract (with potential extension) Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for an experienced Outreach Support Worker to join a well-established homelessness service in Surbiton. This is an exciting opportunity to work across both community outreach and office-based support, helping individuals with a range of needs including those within the rough sleeping pathway.You will manage a mixed caseload, supporting clients to access accommodation, sustain tenancies, and improve overall wellbeing. Key Responsibilities • Deliver outreach support to individuals in the community, including rough sleepers, • Manage and support a caseload of clients with varying needs, • Carry out risk assessments and develop tailored support plans, • Support clients with housing applications, benefits, and accessing services, • Work collaboratively with multi-agency partners and internal teams, • Maintain accurate records and case notes Working Pattern, • Monday to Friday, 9am-5pm, • 2 outreach shifts per week (including one late shift), • Remaining days based in office/hub Requirements, • Proven outreach experience (essential), • Experience working within homelessness, housing support, or rough sleeping services, • Strong caseload management and key working skills, • Knowledge of safeguarding and risk management, • Ability to engage hard-to-reach clients Additional Information, • Immediate start required (within 2 weeks), • Initial 3-month contract with strong potential for extension Apply Now If you have the required outreach experience and are available for a quick start, please apply with your updated CV or contact us for more information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Your new companyYou'll be joining a respected supported accommodation service in Kingston and New Malden, delivered on behalf of a local authority. The service provides 24/7 housing and support for young people aged 16-25, including care leavers and unaccompanied asylum seekers, across two well-established sites.Your new roleAs Deputy Supported Accommodation Manager, you'll support and deputise for the Service Manager, ensuring safe, high-quality provision for young people with complex needs. You'll oversee day-to-day operations, lead on safeguarding when required, supervise Night Support Workers, manage rotas, respond to incidents and maintain strong professional relationships.You'll also support service continuity during planned refurbishment works. Your rota includes three late shifts (2pm-10pm, Mon to Wed), two early shifts (8am-4pm, Thurs&Fri) and participation in the on-call manager rota.What you'll need to succeedExperience working with vulnerable young people in an Ofsted-regulated settingLevel 3 qualification in a relevant disciplineStrong safeguarding knowledge and confidence making decisions on-shift and on-callExperience supervising staff and managing performanceExcellent organisational, administrative and time-management skillsAbility to work early and late shifts and cover absencesStrong communication skills and a solution-focused approachConfident use of ICT (Google or Microsoft packages)What you'll get in returnSalary of £41,133 p.a. (pro rata)29 days annual leave (pro rata)A six-month appointment with real impactThe opportunity to support young people with complex needs to achieve independenceLeadership responsibility within a committed, supportive teamExperience in a dynamic, 24/7 supported accommodation environmentWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor Outline of Role: We are currently recruiting for an experienced Customer Solutions Manager to join a growing property services operation based in Kingston upon Thames. This is an excellent opportunity for a customer-focused and operationally driven professional to lead a busy call centre function while playing a key role in the coordination and planning of customer service delivery. The successful candidate will be responsible for ensuring a high-performing customer contact environment, driving service standards, and improving the overall customer experience. The role requires a proactive manager who can balance operational oversight with strong people leadership and customer-focused decision-making. Key Responsibilities: • Manage the day-to-day operations of the customer service call centre., • Lead, motivate, and develop a team of 5 call centre/customer service staff., • Monitor performance levels, KPIs, call handling standards, and customer satisfaction metrics., • Support the coordination and overall planning of customer service activities and workflows., • Work closely with operational and planning teams to ensure smooth service delivery and effective communication with residents/customers., • Handle escalated customer queries and complaints, ensuring issues are resolved efficiently and professionally., • Identify process improvement opportunities to enhance service efficiency and customer outcomes., • Ensure all customer interactions are handled in line with company standards and service expectations., • Produce reports and operational updates for senior management. About You: • Previous experience managing a customer service or call centre environment., • Strong leadership skills with experience managing and developing teams., • Excellent communication and organisational abilities., • Ability to work effectively within fast-paced property services, housing, repairs, or maintenance environments., • Strong understanding of customer service delivery and performance management., • Experience dealing with escalated complaints and complex customer situations., • Comfortable working collaboratively across multiple departments and operational teams. What’s on Offer: • £50,000 basic salary, • Attractive benefits package, • Opportunity to join a growing and supportive business, • Long-term career progression opportunities, • Dynamic and collaborative working environment Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor

Technical Manager A well-established residential developer is looking to appoint a Technical Manager to take ownership of a live site in Richmond, delivering high-quality housing from pre‑construction through to completion. The Technical Manager will be leading through delivery of a multi-phased site. This is a hands-on, site-based role where you’ll work closely with construction, consultants, and local authorities to ensure designs are buildable, compliant, and delivered on programme. The Role • Manage the full technical process across a live residential development, • Appoint and manage external consultants (architects, engineers, utilities), • Oversee design coordination, planning conditions, and building control approvals, • Resolve technical queries on site and support delivery teams, • Ensure compliance with current Building Regulations and NHBC standards What They’re Looking For • Proven experience as a Technical Manager (or strong Senior Technical Coordinator ready to step up), • Background with a housebuilder or residential developer, • Solid understanding of UK Building Regulations and residential construction, • Confident working site-based and collaborating with construction teams What’s on Offer • £75k–£85k salary + competitive package, • Stable, well-funded business with a strong pipeline, • Autonomy to run your own site and make decisions, • Long-term career progression

Trustee – Hammersmith United Charities Location: Hammersmith, London Salary: Voluntary Job Ref: MC2713 Closing Date: Closing date for applications is 17th June 2026 Hammersmith United Charities (HUC) is a long‑established, place‑based charity that has been “serving the people of Hammersmith for more than 400 years”. The charity provides high‑quality almshouse accommodation for nearly 100 older residents, distributes around £350,000 annually to local organisations, and plays a leading role in strengthening community action across the borough. Guided by values of respect, tolerance, kindness and inclusion, HUC is committed to tackling inequality and empowering local people. They are now seeking to appoint a Trustee, who will also serve as a member of the Grants and Community Committee. This voluntary role will contribute to the strategic leadership, governance and long‑term impact of the charity. The Trustee will support decisions on grant‑making, community partnerships, and the charity’s wider mission to ensure Hammersmith is a place where everyone feels valued, supported and able to thrive. For this role, we are keen to hear from individuals who bring energy, curiosity and a strong connection to Hammersmith, whether through living locally, working in the borough, or having lived experience of the challenges faced by the community. You do not need previous Trustee experience; HUC provides a full induction, training and ongoing support. We particularly welcome applications from people whose backgrounds or perspectives are under‑represented in charity governance. All Trustees must be able to think strategically, exercise independent judgement, and be committed to tackling inequality. This is an outstanding opportunity to join a warm, committed and community‑rooted Board, and to play a meaningful role in shaping the future of a charity that blends heritage, housing, grant‑making and local leadership. For further details and to apply, please send your CV and a one‑page supporting statement to Sandy Hinks via recruit@moonexecsearch.com, quoting reference MC2713 Disclaimer: Hammersmith United Charities has retained Moon Executive Search to manage this campaign and are therefore unable to accept CVs from third‑party agencies. All CVs and expressions of interest received will be forwarded directly to Moon Executive Search for consideration.

You will be responsible for managing a caseload of anti-social behaviour and tenancy enforcement cases across our housing stock and communities. The role involves investigating complaints, interviewing residents, gathering evidence, and working with internal teams, local authorities, and external agencies to resolve issues effectively.\n You will play a key role in safeguarding vulnerable residents, promoting tenancy compliance, and ensuring cases are managed in line with legislation, policy, and best practice.\n\n Key Responsibilities\nInvestigate reports of anti-social behaviour, nuisance, harassment, and tenancy breaches\nManage ASB cases from initial report through to resolution and legal action where required\nConduct interviews, home visits, and evidence gathering\nWork closely with residents, support agencies, police, and local authorities\nPrepare warning letters, witness statements, and legal documentation\nAttend court hearings and case conferences when necessary\nMaintain accurate case records and management systems\nProvide advice and support to residents affected by ASB\nPromote early intervention and preventative solutions\nContribute to safeguarding and risk management processesAbout You We are looking for someone who has:\n\nExperience managing anti-social behaviour, tenancy enforcement, or community safety cases\nKnowledge of housing legislation and ASB-related legal processes\nExcellent communication, negotiation, and conflict resolution skills\nAbility to handle sensitive and challenging situations professionally\nStrong investigative and problem-solving abilities\nExperience working with vulnerable individuals and partner agencies\nGood organisational skills and the ability to manage competing priorities\nCompetent IT and case management skillsIf you have the relevant skills then please apply today

Multi -Trade Carpenter - 12 Month FTC\n\nBased in Feltham\n\nFull Time\n\nPermanent\n\n£41,491 + van & fuel card\n\n40 Hours – Mon -Friday 7.30am – 4.00pm\n\nAbout The Role;-\n\nAs a Carpenter Multi Tradesperson you will provide high quality, customer and quality focused service, delivering a range of multi trade and carpentry works within our residential services department in and around the London Borough of Hounslow. \n\nKey Responsibilities and Duties:\n\nTo carry out a range of carpentry and multi trade works including but not limited to all wet trades including plastering, carpentry, decorating both externally and internally and tiling, using schedule of rates.\nTo have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications.\nTo have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule.\nWorking to maintain the current achievement of 100% customer satisfaction.\nTo perform all the duties associated with a fully qualified Multi Trade Engineer\nTo always understand and comply with all Health and safety regulations and company policies\nTo display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service. \nTo promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair.\nTo ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state.\n\nEducation & Qualifications Required:\n\nApprenticeship / City & Guilds/ NVQ 2-3 qualification or equivalent relevant experience. \n\nPrevious Experience and Skills Required:\n\nFull, clean driving licence\nPrevious experience as a Multi skilled Tradesperson or Carpenter\nPrevious experience of working in a Social Housing environment is desirable.\nGood level of numeracy, literacy, written, oral and communication skills \nPrevious experience of an out of hours emergency make safe service. \n\nIn return Lampton Group will offer you\n\n24 days holiday allowance, plus bank holidays\nFree gym membership \nLampton Rewards - discounts and offers from top brands and services\nEE rewards - 20% off phone, sim and mobile broadband\nEnhanced Maternity and Paternity leave \nPension Scheme \nStaff wellbeing services, including access to online GP, occupational health and EAP\nFlu Jabs \nEye care vouchers and support towards glasses \nCycle to work scheme \nElectric Car salary sacrifice scheme \nWe offer annual pay reviews and incremental pay increases \n\nOur companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised.\n\nAbout Lampton Services\n\nLampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. \n \n We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. \n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

You will be responsible for investigating and responding to complaints from residents, leaseholders, and other stakeholders relating to housing services. Working closely with internal departments, you will ensure complaints are handled promptly, sensitively, and in accordance with the Housing Ombudsman Complaint Handling Code.\n The successful candidate will have excellent communication skills, strong attention to detail, and the ability to manage challenging situations professionally.\n Key Responsibilities\nManage and coordinate housing complaints from initial receipt through to resolution\nInvestigate complaints thoroughly, gathering evidence and liaising with relevant departments\nDraft clear, accurate, and empathetic complaint responses\nEnsure compliance with complaint handling procedures, policies, and timescales\nMaintain accurate records and case management systems\nIdentify trends and recurring issues to support service improvement\nSupport managers with complaint reviews and Ombudsman enquiries\nProvide excellent customer service to residents and stakeholders at all times\nContribute to performance reporting and lessons learned initiativesAbout You We are looking for someone who has:\n\nExperience handling complaints, ideally within housing, public sector, or customer service environments\nKnowledge of social housing practices and complaint handling procedures\nExcellent written and verbal communication skills\nStrong investigative and problem-solving abilities\nAbility to manage a varied caseload and work to deadlines\nGood organisational and IT skills\nExperience working with vulnerable customers and sensitive situations\nA calm, professional, and customer-focused approachIf you have the relevat skills then please apply today

Housing Officer \n\nHammersmith and Fulham \n\n£29.49\n\nFull time – Officed Based \n\nWe have an opportunity for an enthusiastic housing officers to join our neighbourhood services team, based in our area housing office on the White City Estate, London, W12. You will be part of a team providing a wide range of housing management and support services to our residents.\nWe are looking for experience or transferable skills to provide a customer focused, proactive and high-quality tenancy and leasehold management for our residents. The successful candidate will be responsible for the day-to-day management of a patch of tenancies, leases and licences. This will include providing a front-line service to our residents, tenancy and leasehold management, anti-social behaviour management, estate inspections, tenancy verification checks and general neighbourhood management.\nYou will need strong customer care and communication skills, a practical problem-solving approach to your work, the ability to plan and prioritise a busy workload and work independently. The successful applicant will need to work outside of normal office hours on occasion, to attend evening meetings and emergencies.\nIn return we offer a challenging and varied working environment, the support of a high performing team and the opportunity to development your housing management learning and skills.\nTo find out more information please contact (url removed)\n\nRecruitment is done in line with safe recruitment practices.\n\nWe are an equal opportunity agency

Electrical Testing & Remedial Works Engineer – London | Up to £47k ⚡\nLooking for a career where your skills are valued, your growth is supported, and your work really matters? We’ve got the role for you!\nWhat’s in it for you?\n Competitive salary up to £47,000 per year\n Plus overtime paid at time and a half evenings & Saturdays and double time on Sundays available every month\n🚗 Company vehicle + fuel card + private mileage allowance\n🏥 Private healthcare contribution\n🌴 Increasing holiday allowance\n🛠️ Full training, upskilling, and support to gain additional electrical qualifications\n📈 Real career progression in a supportive team\nThe Role:\nWork across domestic and commercial properties in London, mainly in social housing and local authority sectors. Conduct EICRs, fix issues on the spot, and complete full rewires for non-compliant properties.\nYou’ll Need:\nStrong testing & inspection skills\nExperience diagnosing and fixing electrical faults\nL3 Electrical Installations Diploma & City & Guilds NVQ Level 3 (or equivalent)\n18th Edition Wiring Regs & Inspection & Testing (C&G 2391-51)\nFull UK driving licence\nWhy Join?\nBe part of a team that cares, supports, and invests in your growth. Gain new qualifications, upskill while you work, and enjoy real career progression in a safe, rewarding environment.\nReady to take the next step? Apply today and power up your career

Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in West London.\n\nIn this role you will manage a patch of tenancies and estates, providing a proactive and customer-focused housing management service to residents.\n\nDuties:\n\nManage a patch of tenancies, leases and licences, providing day-to-day housing management.\nHandle anti-social behaviour cases and support resolution with residents and partners.\nCarry out estate inspections, tenancy checks and ensure properties are well managed.\nDeliver a responsive, customer-focused service, resolving queries and neighbourhood issues.Qualifications and Experience:\n\nThe successful candidate will have the following skills / experience:\n\nExperience in housing management, tenancy sustainment or a similar frontline service role.\nExperience dealing with customer enquiries and resolving issues in a timely and professional manner.\nExperience of managing a varied workload and prioritising competing demands.\nExperience working with residents, partners or stakeholders in a community-focused environment.What's on offer:\n\nSalary: £23+ph\n\nmay negotiate higher for exceptional candidates, based on experience\n\nContract type: 3-6 months minimum\n\nHours: Monday to Friday, 36 hours per week\n\nHow to apply:\n\nOnce your CV is received, if you are successful, you will be contacted.\nDue to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.\nFor any further questions, please contact Taylor Kirkham on (phone number removed).INDSCGTK

Plasterer Multi \n\nContract Type: Temp to perm \n Area: West London\n Hours: 42.5 Hrs per week (Mon to Fri) \n Hourly Rate: £21.40 PH CIS \n Van & Fuel card provided \n\nBuild Recruitment are recruiting for an experienced plasterer multi to join our client’s reactive maintenance team. \n\nDuties \n\nCarrying out plastering repairs and maintenance including patch plastering, skimming, rendering repairs, and making good works \n\nPreparing surfaces and ensuring a high-quality finish on all plastering works \n\nAttending properties and ensuring all work is completed within agreed timeframes \n\nCarrying out secondary trades when required \n\nProviding excellent customer service when working in tenanted properties \n\nEnsuring all work is completed safely and in line with health & safety regulations \n\nRequirements \n\nNVQ or City & Guilds qualification in Plastering preferred \n\nDomestic/social housing/council property repairs experience \n\nExcellent customer service skills \n\nFull UK driver’s license \n\nWill be able to carry out secondary trades to a good standard \n\nBenefits \n\nWeekly pay \n\nVan stock provided \n\nVan & Fuel card provided for business use \n\nFor more details, please contact Vishal on (phone number removed) or please apply with your most up to date CV to (url removed) \n\nWe’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK. \n\nWe work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. \n\nFrom there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. \n\nBuild Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

Planner/Administrator\n\n£32,024\n\nFull Time\n\nBased in Feltham \n\nMon – Friday – 40 hour week - Hybrid\n\nAbout Lampton Group\n\nLampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. \n\nWe are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas:\n\nAbout the Job\n\nTo deliver an effective planning and administrative function supporting maintenance, planned works, repairs and property-related services.\n\nThe postholder will coordinate workforce scheduling, manage operational systems, and act as a key liaison between residents, clients, contractors, suppliers and internal teams to ensure that all works are delivered on time, efficiently and to a high standard of customer satisfaction.\n\nThe role is pivotal in ensuring seamless service delivery through proactive scheduling, effective communication, strong organisational skills and continuous improvement of processes.\n\nKey Responsibilities: -\n\nUtilise IT systems to create and manage job orders, schedule appointments, and maintain workforce diaries.\nImplement dynamic work scheduling, planning activities in advance and adjusting in real time to maintain productivity and meet performance targets.\nEnsure operatives have a full and balanced workload, reallocating work where required and integrating emergency and urgent repairs.\nMonitor team and trade capacity to ensure emergency, urgent and routine works are delivered within target timescales.\nArrange follow-on works for multi-trade jobs, ensuring clear communication with residents regarding duration and appointments.\nFollow up out-of-hours emergencies to ensure completion information is recorded and further works arranged where required.\nSupport pre-inspection and post-inspection diary management for maintenance officers and supervisors.\n\nCommunication & Customer Service\n\nAct as first point of contact for residents, leaseholders, clients, suppliers and contractors.\nProvide clear, accurate and timely information regarding job status and appointments.\nProactively contact residents to reschedule appointments where required and minimise appointment failures.\nMaintain active communication with field operatives to resolve disruptions and prevent unproductive time.\nAssist in responding to complaints, councillor enquiries and service-related queries.\nDeliver a consistently high standard of customer care aligned to organisational values.\n\nAdministration & Systems\n\nMaintain and update electronic and manual systems including job orders, status changes, variations and appointment amendments.\nPrepare project files and documentation prior to commencement of works.\nSupport onboarding of third-party contractors and suppliers in line with procurement procedures.\nProvide administrative support to meetings, projects and operational activities.\nEnsure compliance with Health & Safety regulations and company policies\nSupport organisational change initiatives within the planning and administration function.\n\nPerformance & Continuous Improvement\n\nIdentify risks to service delivery early and escalate where appropriate.\nMonitor scheduling performance and contribute to achieving 100% on-the-day completion targets.\nSuggest improvements and innovations to enhance operational efficiency.\nWork collaboratively across departments to ensure cohesive processes and service excellence.\nUndertake any duties consistent with the objectives of the role.\n\nPrevious Experience and Skills Required:\n\nEssential\n\nProven experience in work planning, scheduling or project administration within a maintenance or property environment.\nExperience using scheduling tools and IT systems to manage diaries and workforce activity.\nStrong customer service experience within a fast-paced environment.\nExcellent IT skills including MS Office (Word, Excel) and relevant planning software.\nAbility to prioritise workload and work under pressure while maintaining accuracy.\nStrong communication skills (written and verbal).Desirable\n\nExperience within a social housing repairs environment.\nUnderstanding of construction trades, materials and maintenance processes.\nKnowledge of systems used in housing repairs and maintenance.\nAwareness of relevant building and housing regulations (e.g., Decent Homes Standard, H&S, Fire Safety, Asbestos).\nRelevant vocational qualification (Apprenticeship / NVQ Level 2–3 or equivalent experience).\n\nPersonal Attributes\n\nHighly organised with strong attention to detail.\nSolution-focused and analytical approach to problem solving.\nSelf-motivated with ability to work independently and as part of a team.\nProfessional, resilient and adaptable.\nCommitted to continuous learning and service improvement.\nDemonstrates integrity, fairness and commitment to equality and inclusion\n\nIn return Lampton Group will offer you \n\nWe offer annual pay reviews and incremental pay increases\n23 days holiday allowance, plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. \n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

?? Site Supervisor Repairs & Maintenance ?? Yorkshire ?? Permanent Im currently recruiting for an experienced Site Supervisor to lead a team of trade operatives across responsive repairs and maintenance works. This role will suit someone with strong trade knowledge, excellent organisational skills, and previous experience supervising teams within social housing or property maintenance environments. Key Responsibilities: ?? Supervise operatives and subcontractors delivering repairs and maintenance works ?? Ensure works are completed safely, efficiently, on time and within budget ?? Monitor productivity, quality and overall team performance ?? Carry out site inspections, toolbox talks and ensure HSE compliance ?? Liaise with planners, office teams and residents to maintain smooth delivery ?? Support apprentices and help develop team capability ?? Promote high standards and a strong health & safety culture throughout About You: ? Previous experience as a Site Supervisor, Repairs Supervisor or Senior Operative ? Strong multi-trade knowledge within repairs and maintenance ? Understanding of H&S, RAMS and compliance procedures ? Experience managing teams and driving performance ? Good IT and communication skills ? CSCS card essential ? SSSTS / SMSTS / IOSH preferred ? Full UK driving licence Whats on Offer: ?? C...

Your new company You'll be joining a respected supported accommodation service in Kingston and New Malden, delivered on behalf of a local authority. The service provides 24/7 housing and support for young people aged 16-25, including care leavers and unaccompanied asylum seekers, across two well-established sites. Your new role As Deputy Supported Accommodation Manager, you'll support and deputise for the Service Manager, ensuring safe, high-quality provision for young people with complex needs. You'll oversee day-to-day operations, lead on safeguarding when required, supervise Night Support Workers, manage rotas, respond to incidents and maintain strong professional relationships.You'll also support service continuity during planned refurbishment works. Your rota includes three late shifts (2pm-10pm, Mon to Wed), two early shifts (8am-4pm, Thurs&Fri) and participation in the on-call manager rota. What you'll need to succeed Experience working with vulnerable young people in an Ofsted-regulated settingLevel 3 qualification in a relevant disciplineStrong safeguarding knowledge and confidence making decisions on-shift and on-callExperience supervising staff and managing performanceExcellent organisational, administrative and time-management skillsAbility to work early and late shifts and cover absencesStrong communication skills and a solution-focused approachConfident use...

We are currently recruiting for a Project Worker to join a service based in Hounslow. The organisation operates across four semi-independent services within the borough, supporting individuals with medium to low-level support needs. This is an excellent opportunity for someone confident in lone working, who can independently manage a caseload and provide consistent, high-quality support to service users. Job Title: Project WorkerLocation: HounslowHours: 37.5 hours per week (rota-based, Monday-Sunday) Key Responsibilities: • Manage a caseload of clients, providing ongoing tailored support, • Deliver effective key working sessions focused on individual needs, • Support clients with benefits, tenancy sustainment, and independent living skills, • Work with individuals who may have complex backgrounds, including substance misuse, • Develop and implement support plans and risk assessments, • Maintain accurate case records and documentation, • Work across multiple service locations within Hounslow (flexibility available if travel is limited) Requirements: • Previous experience working in a supported housing / support work setting, • Strong experience in support planning and key w...

Company Solicitor – In-House Residential Development Location: North Yorkshire Sector: Residential Development / Housebuilding Employment Type: Full-Time | Permanent Are you a qualified legal professional looking to make a meaningful impact in a dynamic in-house environment? LHH are delighted to be assisting a leading UK housebuilder in their search for a Company Solicitor to join its Legal Team, supporting regional offices and contributing to the delivery of high-quality housing developments. Why Join? This is a rare opportunity to work with one of the UK’s most established residential developers. You’ll be part of a collaborative legal team, with access to: • Competitive salary and bonus scheme, • Hybrid working post probation, • Company car or car allowance, • Private healthcare and life cover, • Contributory pension, • Employee benefits platform with discounts and wellbeing support, • A strong commitment to diversity, inclusion, and professional development The Role Reporting to the Group Solicitor, you’ll work within the Land and Affordable Housing sector of the Legal Team. Your responsibilities will include: • Advising on affordable housing and investor sales, • Supporting land disposals, planning, and infrastructure agreements, • Conducting property due diligence and reporting on title, • Building relationships across regional offices, with occasional travel required About You We’re looking for a qualified Solicitor or Legal Executive with: • PQE guide - 2+, • Experience in affordable housing, section 106 agreements, and infrastructure matters, • Strong property law knowledge and commercial awareness, • Previous experience in-house or in private practice, ideally within the housebuilding sector, • Excellent communication skills and confidence in managing stakeholder relationships Ready to take the next step in your legal career? Apply now to join a company where your expertise helps shape communities and your growth is genuinely supported.

Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: £40,000 - £48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar ...

Intensive Housing and Support Officer- Kingston area, Maternity Cover 6 months Full time: Monday to Friday 09:00-17:00 We are currently recruiting for an Intensive Housing and Support Officer on behalf of one of our valued housing sector clients. This is an excellent opportunity for an experienced housing professional who is passionate about supporting vulnerable individuals to maintain stable accommodation, improve their wellbeing, and achieve greater independence. About the Role As an Intensive Housing and Support Officer, you will be responsible for delivering high-quality housing management and tenancy sustainment services to vulnerable tenants living in supported accommodation. You will work closely with tenants, local authorities, social care professionals, and external agencies to ensure positive tenancy outcomes while maintaining compliance and property standards. Key Responsibilities Manage a caseload of properties and tenants, ensuring tenancy agreements are upheld and sustained. Conduct regular property inspections, risk assessments, and health & safety checks. Monitor rent and service charge accounts, proactively managing arrears and supporting tenants to access welfare benefits. Provide person-centred tenancy support to individuals with complex needs, including mental health conditions, learning disabil...

Support Worker We areHestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Kingston. Sounds great, what will I be doing? This role is responsible for delivering person-centred support that promotes wellbeing, independence, and tenancy sustainment for service users with diverse and often complex needs. You will assess referrals, co-produce and review SMART support and risk management plans, and work in partnership with external agencies to ensure access to health, education, employment, and community resources. The role involves supporting independent living skills, financial stability, and recovery while preventing relapse or hospitalisation. You will maintain accurate records, uphold organisational policies, and contribute to service monitoring and development. Acting as a positive representative of Hestia, you will build strong relationships with service users, colleagues, and key stakeholders. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tickall the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience supporting individuals with a range of needs, aspirations, and associated risks, alongside a proven ability to deliver high-quality, person-centred support services. You will have experience using computer-based systems to maintain accurate records and a good understanding of welfare benefits, housing options, and legislation relevant to statutory duties. Knowledge of health and safety within community settings and the ability to undertake effective key working, support planning, and risk assessments to promote independence are essential. You will have a sound understanding of mental health, substance misuse, and the issues affecting the client group, with the ability to work collaboratively with external professionals to develop and coordinate tailored support packages. Strong safeguarding knowledge, a commitment to continuous learning and professional development. You will be proactive, organised, and committed to helping service users achieve positive outcomes and greater independence. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Work Pattern: AdHoc (Not fixed work pattern, Bank Holiday inclusive in holiday allowance) Full-time, PermanentFull Time Equivalent Salary: 28,373.74

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.This role is responsible for delivering person-centred support that promotes wellbeing, independence, and t

CIH International Housing Group is looking for a Housing Officer to support tenants from check-in to moving out of accommodations. You'll provide essential advice and guidance on accessing broader support from local authorities and agencies.

Achieving for Children (AfC) is looking for a Housing Support role based in Richmond to assist care leavers in securing private rented sector accommodations. The successful candidate will engage with landlords and local authorities to ensure smooth transitions for young people from care into indepen

Experience in supported housing, resettlement, or housing systems knowledge. Experience supporting vulnerable people (housing, advice, or social care). Manage a caseload of residents and create person-centred support plans.

The successful candidate will be responsible for assessing Housing Benefit and Council Tax Support claims, processing new claims, and handling specific cases involving Universal Credit.

Housing Support Officer - South Ealing. Morgan Hunt is currently recruiting on behalf of YMCA for a dedicated and empathetic Housing Support Officer to join their team in Chiswick, Hounslow. This is a meaningful opportunity to support young and vulnerable individuals by providing housing advice, ten

A leading recruitment agency is seeking a dedicated Housing Support Officer for YMCA in South Ealing. The role involves providing housing advice and tenancy support to vulnerable individuals, managing caseloads, and collaborating with various teams.

Morgan Hunt UK Limited is seeking a proactive Supported Housing Officer to deliver housing management and tailored support to residents in Brentford, England. The ideal candidate will possess strong communication and organizational skills, experience in supporting vulnerable individuals and be flexi

As a Resettlement Support Volunteer, you’ll offer one‑to‑one guidance to men over 18, helping with literacy, housing, budgeting, employment, and social reintegration. We’re looking for reliable, empathetic volunteers with strong communication skills, basic IT knowledge, and a nonjudgmental a

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for: Carrying out day-to-day repairs Fault finding Completing annual servicing visits Meeting first-time fix targets Maintaining high-quality standards Focusing on customer satisfaction Attending jobs on time, notifying the contact centre/customer of any delays The successful candidate will have Valid ACS & other relevant gas qualifications Full UK Driving Licence (less than 6 points) Experience within Social Housing desirable, but not essential Experience delivering high levels of customer service The ability to work with a diverse customer base What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics - salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks TPBN1_UKTJ

Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: £40,000 - £48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar service-led environment. Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coordination across responsive maintenance services Monitor operational performance, customer satisfaction, and service delivery metrics Act as an escalation point for complex customer issues and complaint resolution Work collaboratively with operational teams, planners, contractors, and stakeholders to ensure seamless service delivery Drive continuous improvement initiatives, implementing new processes and systems where required Produce regular operational and performance reports for senior management Key Criteria: Previous experience managing a customer service or contact centre function within Social Housing, Repairs & Maintenance, or Facilities Management Experience overseeing planning, scheduling, or resource coordination for a mobile workforce Strong understanding of repairs and maintenance service delivery Proven leadership and people management experience Experience using CRM systems, scheduling platforms, and repairs management software Excellent communication, organisational, and problem-solving skills Ability to analyse performance data and implement service improvements Strong stakeholder management and relationship-building skills What's on Offer: Excellent career progression and development opportunities Competitive salary and benefits package 25 days holiday plus bank holidays Enhanced company benefits and wellbeing support Opportunity to join a growing and forward-thinking organisation within the Social Housing sectorThis is an excellent opportunity for somebody looking to further their career with a highly reputable and expanding contractor delivering essential services within Social Housing

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Complaints Advisor – Social Housing Location: South West London (hybrid working available) Salary: c.£34,000 per annum Contract: Permanent, Full-Time An established and reputable housing provider is seeking an experienced Complaints Advisor to join their customer experience team. This is a key role focused on investigating and resolving customer complaints, ensuring a high-quality service and positive outcomes for residents. Key Responsibilities: • Manage and investigate complex complaints through to resolution, • Ensure responses are compliant with the Housing Ombudsman Complaint Handling Code, • Liaise with internal stakeholders to resolve issues and prevent escalation, • Respond to enquiries from external parties including MPs and the Housing Ombudsman, • Maintain accurate records of complaints and ensure full audit trails on CRM systems, • Identify trends and support service improvements to enhance customer experience About You: • Essential: Experience handling complaints within the social housing sector, • Strong understanding of complaints processes and regulatory requirements, • Excellent communication and stakeholder management skills, • Ability to manage complex cases and work under pressure to deadlines, • Customer-focused, with a proactive and solution-driven approach What’s on Offer: • Hybrid working (following initial onboarding period), • Supportive and collaborative working environment, • Opportunity to influence service delivery and improve customer outcomes

We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities. Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes. Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice.About You We are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment. You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residentsIf you have the relevant skills then please apply today

Platinum Search Recruitment is currently hiring 3 experienced Multi Traders to join an established team delivering consistent, long-term social housing projects covering the TW area of Greater London - Twickenham, Hounslowm Heathrow, Brentford, Richmond etc If you’re a skilled all-rounder looking for reliable, ongoing work with a professional team — this is a fantastic opportunity to secure a new position. The Role You’ll be working across residential social housing properties, supporting voids and repairs projects. This role requires versatility, quality workmanship, and the ability to work independently on-site. Key Responsibilities: Voids & responsive repair Plastering Carpentry Damp & mould remediation Painting & decorating General multi-trade duties What We’re Looking For Proven experience as a Multi Trader Strong all-round trade skills Own van & tools (ESSENTIAL) PPE required Reliable, professional and team-oriented What’s On Offer £25 - £26 per hour direct with the client Consistent, ongoing work Permanent contract Immediate start available Support from a dedicated recruitment consultant Interested? If you're actively seeking a new role or open to hearing more, we’d love to speak with you

Head of Law (People) London Borough of Hammersmith & Fulham (LBHF) – Exclusive Partnership Location: London (Hybrid Working) Duration: 6 months fixed-term contract Rate: Up to £550 per month (umbrella) Reports to: Assistant Director, Legal Services Team: 2 Principal Lawyers (Litigation + Social Care) Interviews: Week commencing 1st June 2026 Your chance to lead legal excellence at the heart of London borough government. We're partnering exclusively with LBHF to find an exceptional Head of Law (People) who thrives on delivering strategic legal impact. Shape council priorities through expert advice on Social Care and high-stakes Litigation – this is senior leadership with real influence. Lead the People DivisionStep into Legal & Democratic Services as a pivotal Departmental Management Team member, driving the People Team across: Social Care (Adults, Children, Education) Civil/Criminal Litigation (Housing, Employment, ASB, Prosecutions, Debt Recovery)You'll deliver: Trusted strategic advice to Directors, Executive Members and Chief Executive High-performance team leadership (2 Principal Lawyers hitting chargeable targets) Budget ownership and service innovation Committee support, counsel oversight and Assistant Director deputisingThe Leader We're Looking For You bring: Qualified Solicitor, Barrister or CILEX Fellow (England & Wales) Deep local authority expertise in litigation and/or social care Executive-level influencing with political nous and creative problem-solving Proven people management, financial acumen and cross-departmental impact Standout advantage: Council background and senior stakeholder relationshipsExcellent analytical, written and oral communication skills are non-negotiable. Exceptional Opportunity Up to £550/month umbrella | 6 months FTC | Full hybrid flexibility | LBHF senior leadership platform | Inclusive, agile organisation Interviews: w/c 1st June 2026

Independent Living Partner Isleworth & Hounslow Temporary contract £26 Are you passionate about helping older people live independently, safely and with confidence? We’re looking for an Independent Living Partner to join a team within an established Housing Association on an ongoing contract basis, covering two schemes in Isleworth and Hounslow, with flexibility to provide cover across additional Independent Living schemes when needed. Working 8am–4pm, you’ll play a key role in delivering housing management services within Independent Living communities, acting as the first point of contact for tenancy and leasehold queries, carrying out compliance and health and safety checks, managing the social alarm system and helping to build vibrant, engaged communities for older residents. This is a rewarding opportunity for someone with excellent communication skills, a flexible approach, a strong understanding of the needs of older people and experience of housing-related issues and tenancy management. Requirements You’ll need to be confident using IT systems, able to work independently in a lone-working role, and committed to providing high-quality, customer-focused support that promotes independence. A full driving licence and access to a car is essential. You’ll also need flexibility to work outside normal hours, including evenings, weekends and bank holidays when required, supporting emergency response in critical out-of-hours situations. A DBS check will be required. If you have relevant experience or transferable skills, please get in touch - (url removed)

A respected market leader within the Commercial Interiors sector, who have experienced rapid growth over the last 10 years are looking to strengthen their team with the key recruitment of an additional Housebuilder Sales Manager within the South East of England. About the Role: Were looking for a Housebuilder Sales Manager to take on the challenge of penetrating various aspects of the Residential market through key clients and specifiers that operate within the sector. The aim will be to gain buying agreements where appropriate and to build a project pipeline based on a variety of Residential buildings from luxury developments through to social housing. As the fast-growing construction market evolves at pace, your role will be to keep at the forefront of the market and new projects spotting and leveraging opportunities to grow sales with existing products and customers; and proactively creating openings to sell in products and bring new customers on board. Youll have all the tools to do the job: the broadest product range, great delivery support and top-class customer service. Youll need to leverage your potential through your customer relationship building skills, tenacity and drive to build and grow the area. Specifically, you will be responsible for: Develop a customer list across London and South East England. Create a specific business plan to proactively identify and target growth opportunities. Maintain and develop relationships with existing and potential customers at all levels of the customer hierarchy, in order to provide support and develop awareness of the companys products and services. Sell and influence the sale of products and services within margin guidelines. Maximise the sales of all products across different applications (by market sector) to ensure the highest margin opportunity can be achieved whilst ensuring billings targets are reached or exceeded. Identify, record, monitor and convert project opportunities within the marketplace to maintain and improve market share. Identify market and competitor information and feed it back to the business in order to ensure market requirements and competitor developments are incorporated into marketing and product plans. Key Skills/Experience Required: Were looking for a sales professional who shares our passion for the floorcovering sector; its products and trends. Youll need to have the tenacity, enthusiasm and can-do attitude to take this amazing brand and build both excitement and commitment amongst customers. Being out on the road means youll need to be self-reliant and self-motivated, but wed like you to be a great team player too! We have a strong team ethos and encourage all colleagues to work together to provide the best experience for our customers. In particular youll bring: Sales professional success Experience within the Floorcoverings sector or other Interiors products, KBB, Ceramic Tiles. An impressive track record of driving sales via a consultative-selling approach. Experience of working on project based work with long lead times. Strong organisation skills and experience of working with CRM or similar systems. A strong work ethic and a passion for exploring new opportunities to build business with your customers. Please send your CV in the first instance to Russell Cripps Reference: RC/5005 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. TPBN1_UKTJ