Housing support jobs in CheltenhamCreate job alerts

Job Description: Gas Engineer – Gas Service & Repair Engineer | Cheltenham, Gloucester & Stroud Basic Salary: £31,155.63 with expected earnings of up to £45,000 thanks to our unique price‑work structure. With our pay model, you earn additional income for every completed job, giving you more control over what you earn • Full-Time, Permanent Contract, • Annual Pay Review & Profit Share Scheme, • Fully Costed Van & Fuel Card (EV options with free home install), • Renewables Upskill Potential, • Employee Energy Allowance & Discount on HIVE Products, • Company-Funded Healthcare + 24/7 Online GP Service, • Company-matched Pension scheme, • 25 Days Holiday + Bank Holidays, • Full Sick Pay after successful probation, • Life Assurance, Income Protection & Accident Insurance, • Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out servicing and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you • Hold a valid UK driving license with no more than 6 points, • Hold the Right to Work in the UK, • Hold 2 year’s minimum qualified experience, • Be ACS qualified, including CCN1, CENWAT, HTR1, & CKR1, • Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service PH Jones was formed in 1963 and has continued to grow through the provision of excellent customer service, high quality delivery and an unrivalled focus on customer care. PH Jones was acquired by British Gas in 2011 and is a key member of the Centrica Plc, a FTSE 100 company. At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed.

Finance, Benefit and Debt Advisor Salary: £28,755 (£17,253 for 22.5 hours per week) A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Location: Gloucester Contract: Part time Permanent Rebuilding your life whilst on probation is one of the toughest challenges a person can face. Financial difficulties can often create additional barriers to moving forward. But with the right support, it's possible. We're looking for a Finance Benefit and Debt Advisor - someone with a rare mix of practicality, compassion, organisation and flexibility. We understand that rehabilitation isn't just about offering advice; it's about pro-actively supporting someone to break down their financial barriers enabling them to move forward. This is a demanding role; you'll be working in a challenging environment with people who have complex needs and who can be reluctant to engage. But when you help someone break the cycle and you see them take real steps forward, it's a great feeling. About the Role: Primarily based out of the probation office, you'll provide information, advice and support to individuals helping them regain control over their finances. This is a busy role, you'll support multiple individuals at once, ensuring each person gets the focused support they need, while keeping meticulous records of every interaction to measure progress and ensure effective interventions. You will be chasing responses from stakeholders, following up benefit applications and keeping across all aspects of money management for each person. What You'll Be Doing: • Advice and Support: Covering budgeting, arranging payment plans, accessing and applying for benefits, support with opening bank accounts and supporting them to gain an understanding of their finances., • Working with external agencies Such as local councils and charities, housing providers, utility providers and probation to provide practical support and guidance., • Administration: You will keep meticulous records of every interaction ensuring effective interventions at each appointment., • Relationship Building: You're able to connect with people at all levels, engaging with key stakeholders within Probation and building relationships with Service Users in a way that's genuine and promotes trust., • Compassionate, non-judgemental approach: You will be supporting vulnerable people who may have complex needs, mental health challenges, or addiction., • Organisation and time management: You can handle a busy caseload and stay on top of detailed records by effectively planning and managing your own diary., • Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions. Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks, successful candidates will be offered a start date at least 6 weeks from the point of job offer. This should allow sufficient time for all necessary pre-employment clearances to be obtained Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential. At Ingeus, we've spent time listening to our employees to build our benefits package; • 25 days of annual leave plus bank holidays, with the option to trade for additional leave., • EAP Support programme available 24/7, including 6 free counselling sessions., • Private medical insurance and life assurance., • Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you., • Eyecare vouchers to help with glasses or eye care., • Online Shopping discounts, • Cycle to Work scheme and travel season ticket loan., • Long service awards to celebrate your commitment., • Salary Finance offering financial education and advice. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us at to discuss how we can support you If you think you have what it takes, don't delay and apply today - We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.

Flexible Bank Housing Concierge (Nights) Pay £13.45 per hour, plus great benefits Casual / Flexible Work, hours to suit you Cheltenham, Gloucester and Stroud We cant offer a CoS for this role Home, a place where you belong Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! Whats more, youll be making a difference! This is an exciting time to join Home Group one of the UKs largest housing providers and be part of our brilliant flexible bank. Youll be supporting our amazing customers while picking and choosing the shifts you want to work. What youll * There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises. * The first line of support for our customers when our wider team or their own support network isnt around to help! * Youll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. * Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. * Finally, if there is time, youll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!<...

Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management sys

Flexible Bank Housing Concierge (Nights) Pay £13.45 per hour, plus great benefits Casual / Flexible Work, hours to suit you Cheltenham, Gloucester and Stroud We cant offer a CoS for this role Home, a place where you belong Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! Whats more, youll be making a difference! This is an exciting time to join Home Group one of the UKs largest housing providers and be part of our brilliant flexible bank. Youll be supporting our amazing customers while picking and choosing the shifts you want to work. What youll There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises. The first line of support for our customers when our wider team or their own support network isnt around to help! Youll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. Finally, if there is time, youll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! Why join us This role gives you the chance to grow your career while making a difference where it matters most. Youll take on new challenges, build your expertise and help create positive change. Be part of one of the UKs top 10 Great Places to Work! You have Flexibility to work at short notice, as youll be the one picking your next shift Confidence to work in differentservices, locations or teams and get on with colleagues Passion and experience in supporting others, ideally in a supported housing setting Experience of caring for others professionally or personally Calm, confident decision-making even under pressure Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Youll work in the service between 8 pm 8am Our services are based in Cheltenham, Gloucester and Stroud Although youll work nights / lone work, we do get together regularly in the daytime for training and team meetings. You need an Enhanced with barring list (we pay) A vehicle insured for business use (and a license!), well pay for any business mileage Whats in it for you? Were a living wage employer. That means youre paid a fair hourly rate for every hour that you work. On top of this, youll also receive holiday pay This is a job with weekly pay and youll be paid 1 week in arrears from when you worked After you have been paid for your first shift, youll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us Youll get access to our excellent learning portal to develop your skills further Were sure youll enjoy working for us, so if you want to stick around, youre able to apply for all Home Group Job Opportunities (even the internal only ones!) Find out more Click APPLY NOW to see our Housing Concierge job description , find out about us, for help to apply and our benefits. Roles can close early, so dont wait. For reasonable adjustments email . TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry Cotswolds, at our Cheltenham office. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS) More about the Senior Quantity Surveyor role Lead, support and coach your direct reports and the wider team to support their growth and development Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued. Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Preparation of financial reports including: Internal Valuations/CVRs and subcontract liability reports in accordance with schedule of accounting period end dates and deadlines Margin Analysis reports. Commercial Analysis (final margin) forecasts and Cost to Complete forecasts Cash Flow forecasts Turnover forecasts De-brief reports Compile and present CV2 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice Manual. Compile and present CV1 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice manual. Coordinate the activities of the Material Buyer and Company Estimator to achieve CV1 and CV2 sign-off. Obtain authorisation to 'let' all sub-contract orders valued over thresholds as noted in Commercial Best Practice Manual. Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements. Attend and minute all sub-contract order adjudication meetings. Compile reports on contract letting vs. estimate for each site periodically, as required. Liaise with build department on sub-contractors' performance and compliance with order conditions. Ability to deal with complex consortium sites and attend relevant meetings. ment and provide all necessary forecast and site budget information to meet the business's reporting requirements. Control and report post contract cost movements per development every month. Update CV1 and CV2 site specific reports and provide details of all 'unscheduled' and 'scheduled' order revisions i.e. Site Instructions and site purchase orders. To provide such monthly reporting as required by the Commercial Manager. Review professional fee provisions and statutory service cost, and credits, with the technical department. Ensure invoices/applications for payments are processed in accordance with Vistry Group Standard Terms and Conditions of Contract. Maintain a half yearly site reserve list. Issue Payment Withhold Notices, where a contractor application, or part thereof, is in dispute in accordance with Construction Act. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider. Where necessary, determine a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect. Diligently use the Vistry Group construction system to manage site project administration, including orders, variations, valuations, etc. Assist in the regular review of materials on-site and material valuations. Agree and process all sales variation requests, including works to show homes, stock plots and sales incentive works in accordance with group procedures. Properly categorise on the construction system 'unscheduled' and 'scheduled' order amendments. Maintain completed development provision on CV1. Maintain CV2 reserves as part of the 'Old Site Reserve' central file. Liaise with the technical department to secure site adoptions and tender, let and administer maintenance orders, as required. Any other reasonable duties as directed by your line manager to support the wider teams Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

Lead Support Worker Salary £25,838 / Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140 Permanent, full time (37.5 hpw) Cheltenham We cant offer a CoS for this role Home, a place where you belong Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. Were brilliant at what we do, and we look after each other just as much as we support our customers. If youve ever felt like just a number in your current job, this could be the change youve been waiting for. Youll help people with complex needs live more independently, where no two days are the same. One moment youre helping someone take a big step towards their goals, the next youre supporting them through lifes everyday ups and downs. What youll do Lead support planning and coordinate our Support Workers to deliver person-centred support Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads Support Customers with daily tasks like budgeting, cooking and attending appointments Work with multi-agency teams to safeguard and empower our customers Help customers build independence and prepare for their move-on into the community Why join us This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work! You have Passion and experience in supporting others ideally in a supported housing setting Level 3 Diploma in Care or equivalent experience (or are willing to work towards it) Experience assessing referrals and coordinating support The ability to work under your own initiative, remain calm under pressure and have a resilient approach Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work ! The practical bits The role is based in our services supporting our young people that have experienced Homelessness. You will help them learn how to manage a tenancy successfully and move on to independent accommodation. Our team work on a rota basis from 8am to 8pm and work every third weekend having days off in the week when they do. You work as part of a larger team with some lone working involved. You need an Enhanced with barring list (we pay) A vehicle insured for business use (and a license!), well pay for any business mileage Whats in it for you? Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Work your way with flexibility to balance life and work Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Instant pay access with Stream Find out more Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so dont wait. Central Supported Portfolio 701 TPBN1_UKTJ

We are seeking an experienced and forward‑thinking Deputy Head of Housing to support the strategic and operational leadership of our housing services. Working closely with the Head of Housing, Policy and Performance, you will lead multi‑disciplinary teams, strengthen compliance and performance,

A community-focused housing organization is seeking a Deputy Head of Housing in Cheltenham to support the leadership of its housing services. A strong background in UK housing legislation, significant leadership experience, and commitment to professional development are essential. The position offer

A leading housing provider in the UK seeks support staff for a flexible bank role in Cheltenham. You will serve as the first line of support for customers, ensuring their safety and managing health and security of the premises during night shifts. Ideal candidates will have experience in supporting

You will be carrying out servicing and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network.

Electrician We are seeking a skilled Electrician to join our team. The ideal candidate will have a strong background in electrical systems and be proficient in the use of hand and power tools. This role involves working on various domestic social housing, local authority and on electrical installations, repairs, and maintenance tasks, ensuring compliance with safety regulations and industry standards. You will be Swindon, Wiltshire, Witney, and surrounding areas. Company * Principal contractor: Managing all aspects of construction projects from start to finish. * Refurbishment: Completing all types of refurbishment work, including complex or time-sensitive projects. * Planned maintenance: Offering proactive maintenance services to support business continuity. * Forward thinking company with opportunities of progression. The company works with clients across both the public and private sectors, including businesses, local authorities, and housing providers Duties * Works to include: * Kitchen and bathroom first and second fixes * Partial/full-rewires * Testing and certification * Void and occupied property works * Ad-hoc repairs * No on-call/weekend working * Van (business use only) provided * Building key relationships with clients/customers in their homes. * Knowledge of PDA Devices. Requirements * Proven experience as an Electrician with a solid understanding of electrical systems. * Proficiency in using hand tools and power tools safely and effectively. * Ability to read technical diagrams and blueprints. * Strong problem-solving skills and attention to detail. * Excellent communication skills and the ability to work well within a team environment. * Relevant certifications or qualifications in electrical work are preferred but not mandatory. * A commitment to safety practices and continuous professional development. If you are a dedicated Electrician looking for an opportunity to showcase your skills in a dynamic environment, we encourage you to apply for this position. * Have the following qualifications, NVQ Level 3, 18th Edition and AM2. * Ideally have 3 years experience in Social housing or similar. Benefits * 28 days including bank holidays * Pension * Toolbox talks * Company van and fuel card * 2 weekly pay * Need your own tools Salary Up to £41,000 basic Pension Holidays Start date - March 2025

In a Nutshell We have a fantastic opportunity for a Finance Director to join our team within Vistry Cotswolds, at our Cheltenham office. As our Finance Director, you will be responsible for ownership of all financial planning, analysis, control and reporting for the region, working alongside other department heads and directors to ensure the objectives contained within the region's budgets/forecasts are met in a cost-effective manner. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Professional accountancy qualification Significant experience in a senior Finance position Should ideally have worked at a senior level ideally within a UK construction/housebuilding organisation. Demonstrable strong financial management and commercial experience and track record of supporting business growth Well-developed analytical, oral and presentation/communication skills Ability to formulate financial plans (long term and tactical) and ensure full engagement Gravitas and profile to lead at a senior level and able to demonstrate the ability to influence change and build strong financial management within the business. Excellent communicator Loyal and supportive with surrounding team and a 'can do' attitude Shows diplomacy and emotional intelligence Dynamic and able to take a hands-on approach in operational areas outside of their specialism. A 'look up and out' approach More about the Finance Director role Act as a commercial partner to the Regional Managing Director, supporting him/her in all aspects of the management and leadership of the region, also acting as a deputy as required. Act as the financial conscience of the region supporting the Managing Director in appraising proposals and opportunities and ensuring full awareness of all key financial matters. Contribute to the investment appraisal for all land purchases, identifying notable risks and specifically reviewing the proposed house mix, sales prices, build costs and layouts to ensure that the viability has a credible basis. Deal with specific cost issues including provision requirements and work with regional team members to limit the financial effect of such issues. Ensure the regional Managing Director is aware of the financial impact of such cost issues. Oversee the preparation of monthly management accounts and associated financial analysis in line with agreed timescales and content. Direct and review the budgeting and forecasting process for the region including detailed reviews with members of the regional board of directors. Monitor regional performance against budgets and forecasts. Responsible for all aspects of cash management within the region, including accurate reporting on cash inflows and outflows on a weekly basis and ensuring that all outstanding debtors are paid within the required timescales. Develop, control, and implement strategies which enable effective financial control and management over the region and involvement in the improvement of financial process across the Group. On an annual cycle, project manage a strategic review of the region's three-year strategic plan looking at both the qualitative and quantitative aspects of the plan. Responsibility for land viabilities after the land has been acquired to monitor and report on any changes to the key assumptions made at acquisition. Prepare weekly profit outlooks for the end of the current quarter taking information from build, sales and legal as to what will be achieved. Control general overheads, including the process of order and invoice authorisation within the region. Provide clear leadership, direction and motivation of staff within the department to ensure that work programmes are fulfilled in accordance with the Region's budgets/forecasts. Contribute effectively to the running of the region through your membership of the regional board of directors. Attend regional Management Team/Board meetings to advise on financial and commercial issues. Ensure that the team is aware of its progress towards achieving the Region's financial targets and if practicable, influence accordingly. A positive contribution towards the planned expansion of the Region/Company, with particular emphasis upon increased profits and return on capital employed, and the setting of the appropriate budgets and development of forecasts. Management of JV relationships, agreements, and financial commitments, working to not only our internal financial calendar, but also the requirements of the JV financial year. Adhering to governance within the JV and preparation of stat accounts. Key linkage to the Division with significant interaction with Divisional Managing Director and Divisional Finance Director. Key linkage to Group with significant interaction with Group Finance Director and Group Financial Controller. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

In a Nutshell… We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Cheltenham office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a fast-paced similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Patience and calmness under pressure Good planning and organisation skills Problem solving and decision-making skills A polite, tactful, and assertive attitude Excellent communications skills Good team working skills A commitment to work as required to meet the needs of the businessDesirable… 5 GCSE's or equivalent including Maths & English A Customer Service qualification Experience working for a residential house builder ideally within the customer facing environment An understanding of building regulations and legal obligations. A good understanding of written English Grammar Ability to touch-typeMore about the Customer Service Coordinator role… To deal with customer service matters received be email or phone, and address customer issues in a prompt and organised way and in line with SLA's to ensure a positive customer journey. Issue instructions to Sub-contractors and follow up to ensure prompt resolution. To follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. To deliver an excellent customer service, understanding and empathy to our customers to ensure a positive customer journey. To communicate effectively and regularly with internal departments and form excellent working relationships as part of the larger team. Carry out general administrative duties, ensuring our database system up to date at all times. Ensure all Customer Service KPI's are in line with company guidelines. Maintain an awareness of the company Health and Safety requirements and ensure these are adhered to at all times.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1

SW-007-MainTech-252 Multi-Trader (Maintenance Technician) £33,000 - £35,000 Full Time | 12 Month-Fixed Term Contract Based in Cheltenham With travel between Cheltenham & Gloucester (Multi-site role) Position good to knows You will be working for a well-established and values-driven organisation delivering high-quality property maintenance across a diverse portfolio of residential and community-based sites. Due to increased demand, they are looking to add an experienced Multi-Trader to their Property & Maintenance team. This is a varied and hands-on role where no two days are the same. You will be responsible for delivering both planned and reactive maintenance across multiple sites, ensuring properties and facilities are maintained to a high standard. The organisation currently delivers approximately 350 repairs directly to their housing stock and operates with a 6–8 day void turnaround. While working to repair and maintenance KPI’s is important, the primary focus is on delivering a professional, caring, and supportive service to residents, helping them develop independent living. This is a full-time role working Monday to Friday, 37.5 hours per week, on an initial 12-month contract. Important Good to Knows This is a multi-site role – a full UK driving licence is essential Ideally you will be located within a 30–45 minute commute of Cheltenham A company van will be provided, and driving between sites will be required daily You should have a clean licence or minimal points (maximum points threshold applies) You will be working in occupied environments, so professionalism and customer service are key You will be required to pass pre-employment checks including references and DBS Work will be carried out across a mix of residential and communal buildings across Cheltenham and Gloucester Key Elements of the Role & Responsibilities Carrying out day-to-day repairs and maintenance across multiple properties Completing a wide range of multi-trade tasks including: Basic plumbing (e.g. taps, leaks, minor repairs) Carpentry (e.g. doors, locks, adjustments) Decorating and making good General property repairs and upkeep External works including basic landscaping Supporting void property works to prepare units for reoccupation within target turnaround times Working across multiple sites in Cheltenham and Gloucester on a planned route Ensuring all works are carried out in line with Health & Safety regulations Maintaining tools, materials, and work areas in a safe and tidy condition Liaising with supervisors and wider teams to report issues or additional works required Completing job sheets and records of works undertaken What You Need to Bring to the Role Minimum 2 years’ experience in a maintenance or multi-trade role Strong all-round handyperson / multi-trade skillset Ideally some experience in plumbing and carpentry Experience working in occupied properties or similar environments (advantageous) Experience of working in sheltered accommodation, temporary accommodation, or secure environments would be a strong advantage Ability to manage workload across multiple sites Good communication and customer service skills A proactive, can-do attitude with a hands-on approach Ability to work independently and as part of a team Level 3 qualification in a relevant trade (or willingness to work towards) Full UK driving licence Key Behaviours & Attributes Strong attention to detail Problem-solving and decision-making ability Accountability and initiative Flexibility and adaptability Must have a flexible approach to work and be comfortable working in challenging environments Ability to engage positively with residents who may require additional patience, understanding, and clear communication Professional, respectful, and empathetic approach in all working environments Personal Mindset & Values (Highly Desirable) This role would suit someone who is not only technically capable, but also motivated by the positive impact their work has on others. You will be working in environments where residents may be developing independence, so your approach is just as important as your skillset. The ideal candidate will naturally demonstrate: A welcoming and inclusive approach, ensuring all individuals are treated with respect and dignity Empathy, patience, and the ability to communicate effectively with people from a wide range of backgrounds and circumstances A supportive and encouraging attitude, helping create a safe and positive living environment for residents A strong sense of integrity, honesty, and accountability in all aspects of your work A community-focused mindset, understanding the importance of building trust and positive relationships with residents and colleagues A commitment to fairness, equality, and treating everyone with respect An awareness of the importance of wellbeing, recognising how your work contributes to safe, comfortable living environments The ability to listen, understand, and respond to residents in a calm, professional, and non-judgemental manner A genuine interest in helping people progress towards independent living Hours & Benefits Salary: £33,000 – £35,000 per annum 37.5 hours per week (Monday to Friday) 25 days annual leave + bank holidays (increasing with service) Company pension and life assurance Health cash plan (including dental & optical) Retail discounts and rewards Cycle to Work scheme Ongoing training and development opportunities Supportive and team-focused working environment On-site facilities access and regular team/social events Next step to apply for this Multi-Trade role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail ITS Property Maintenance are acting as an employment agency for this vacancy To achieve the upper pay bracket you must show good experience of working on social housing repair contracts. ITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labour Operatives ✅Operational Management Staff ✅Customer and Delivery Support Professionals

In a Nutshell… We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry Cotswolds, at our Cheltenham office. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require itDesirable… Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS)More about the Senior Quantity Surveyor role… Lead, support and coach your direct reports and the wider team to support their growth and development Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued. Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Preparation of financial reports including: Internal Valuations/CVRs and subcontract liability reports in accordance with schedule of accounting period end dates and deadlines Margin Analysis reports. Commercial Analysis (final margin) forecasts and Cost to Complete forecasts Cash Flow forecasts Turnover forecasts De-brief reports Compile and present CV2 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice Manual. Compile and present CV1 tender summary sign-off in accordance with parameters determined in the Commercial Best Practice manual. Coordinate the activities of the Material Buyer and Company Estimator to achieve CV1 and CV2 sign-off. Obtain authorisation to 'let' all sub-contract orders valued over thresholds as noted in Commercial Best Practice Manual. Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements. Attend and minute all sub-contract order adjudication meetings. Compile reports on contract letting vs. estimate for each site periodically, as required. Liaise with build department on sub-contractors' performance and compliance with order conditions. Ability to deal with complex consortium sites and attend relevant meetings. ment and provide all necessary forecast and site budget information to meet the business's reporting requirements. Control and report post contract cost movements per development every month. Update CV1 and CV2 site specific reports and provide details of all "unscheduled" and "scheduled" order revisions i.e. Site Instructions and site purchase orders. To provide such monthly reporting as required by the Commercial Manager. Review professional fee provisions and statutory service cost, and credits, with the technical department. Ensure invoices/applications for payments are processed in accordance with Vistry Group Standard Terms and Conditions of Contract. Maintain a half yearly site reserve list. Issue Payment Withhold Notices, where a contractor application, or part thereof, is in dispute in accordance with Construction Act. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider. Where necessary, determine a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect. Diligently use the Vistry Group construction system to manage site project administration, including orders, variations, valuations, etc. Assist in the regular review of materials on-site and material valuations. Agree and process all sales variation requests, including works to show homes, stock plots and sales incentive works in accordance with group procedures. Properly categorise on the construction system "unscheduled" and "scheduled" order amendments. Maintain completed development provision on CV1. Maintain CV2 reserves as part of the 'Old Site Reserve' central file. Liaise with the technical department to secure site adoptions and tender, let and administer maintenance orders, as required. Any other reasonable duties as directed by your line manager to support the wider teamsFinally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1

In a Nutshell… We have a fantastic opportunity for a Finance Director to join our team within Vistry Cotswolds, at our Cheltenham office. As our Finance Director, you will be responsible for ownership of all financial planning, analysis, control and reporting for the region, working alongside other department heads and directors to ensure the objectives contained within the region's budgets/forecasts are met in a cost-effective manner. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Professional accountancy qualification Significant experience in a senior Finance position Should ideally have worked at a senior level ideally within a UK construction/housebuilding organisation. Demonstrable strong financial management and commercial experience and track record of supporting business growth Well-developed analytical, oral and presentation/communication skills Ability to formulate financial plans (long term and tactical) and ensure full engagement Gravitas and profile to lead at a senior level and able to demonstrate the ability to influence change and build strong financial management within the business. Excellent communicator Loyal and supportive with surrounding team and a 'can do' attitude Shows diplomacy and emotional intelligence Dynamic and able to take a hands-on approach in operational areas outside of their specialism. A 'look up and out' approach More about the Finance Director role… Act as a commercial partner to the Regional Managing Director, supporting him/her in all aspects of the management and leadership of the region, also acting as a deputy as required. Act as the financial conscience of the region supporting the Managing Director in appraising proposals and opportunities and ensuring full awareness of all key financial matters. Contribute to the investment appraisal for all land purchases, identifying notable risks and specifically reviewing the proposed house mix, sales prices, build costs and layouts to ensure that the viability has a credible basis. Deal with specific cost issues including provision requirements and work with regional team members to limit the financial effect of such issues. Ensure the regional Managing Director is aware of the financial impact of such cost issues. Oversee the preparation of monthly management accounts and associated financial analysis in line with agreed timescales and content. Direct and review the budgeting and forecasting process for the region including detailed reviews with members of the regional board of directors. Monitor regional performance against budgets and forecasts. Responsible for all aspects of cash management within the region, including accurate reporting on cash inflows and outflows on a weekly basis and ensuring that all outstanding debtors are paid within the required timescales. Develop, control, and implement strategies which enable effective financial control and management over the region and involvement in the improvement of financial process across the Group. On an annual cycle, project manage a strategic review of the region's three-year strategic plan looking at both the qualitative and quantitative aspects of the plan. Responsibility for land viabilities after the land has been acquired to monitor and report on any changes to the key assumptions made at acquisition. Prepare weekly profit outlooks for the end of the current quarter taking information from build, sales and legal as to what will be achieved. Control general overheads, including the process of order and invoice authorisation within the region. Provide clear leadership, direction and motivation of staff within the department to ensure that work programmes are fulfilled in accordance with the Region's budgets/forecasts. Contribute effectively to the running of the region through your membership of the regional board of directors. Attend regional Management Team/Board meetings to advise on financial and commercial issues. Ensure that the team is aware of its progress towards achieving the Region's financial targets and if practicable, influence accordingly. A positive contribution towards the planned expansion of the Region/Company, with particular emphasis upon increased profits and return on capital employed, and the setting of the appropriate budgets and development of forecasts. Management of JV relationships, agreements, and financial commitments, working to not only our internal financial calendar, but also the requirements of the JV financial year. Adhering to governance within the JV and preparation of stat accounts. Key linkage to the Division with significant interaction with Divisional Managing Director and Divisional Finance Director. Key linkage to Group with significant interaction with Group Finance Director and Group Financial Controller.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1

Are you ready to shape the future of a council's valuable commercial property portfolio? Cheltenham Borough Council has an exciting Head of Strategic Asset Management and Estates opportunity! Location: Cheltenham, GL50 9SA Salary: £64,728 - £72,578 per annum Job Type: Full-Time, Permanent Closing Date: Thursday 30th April 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Head of Strategic Asset Management and Estates • The Role: You will lead the strategic management of every commercial building, asset, and investment owned by the Council, ensuring they generate income, support services, or contribute to long-term financial stability. You will manage a team of Estates Surveyors and collaborate closely with colleagues, partners, and political leaders to deliver a portfolio that works hard for the organisation. This role demands commercial thinking to help the Council make informed decisions about which properties to retain, improve, repurpose, or dispose of. Head of Strategic Asset Management and Estates • Key Responsibilities:, • Manage a team of Principal and Estates Surveyors across the Council's commercial property portfolio and land assets - Lead delivery of the commercial asset management strategy, including ownership and management of key asset data to inform critical decisions - Work with finance colleagues to align asset management decisions with medium-term financial requirements - Support improvement of the commercial asset portfolio through disposals, acquisitions, valuations, and tenant management - Lead and support infrastructure projects and inward investment, developing options for existing assets that maximise benefit to the Council - Lead annual valuations of land and buildings for the Statement of Accounts, including the housing portfolio - Build relationships with stakeholders and other public sector organisations through partnership forums Head of Strategic Asset Management and Estates • You:, • Fully qualified Estates Surveyor or equivalent experience, ideally MRICS qualified - Experience managing, coaching, and supporting multi-disciplinary estates teams - Proven experience formulating and implementing asset management strategies in commercial and housing sectors - Experience advising and influencing senior officers and elected Members - Strong analytical skills with ability to interpret data and translate complex financial information into accessible formats - Experience producing business cases that support key organisational decision-making - Ability to work under pressure, meet strict deadlines, and think on your feet in meetings - Understanding of Public Sector Procurement Regulations Benefits: • Excellent pension scheme through the Local Government Pension Scheme - 26 days holiday (pro rata), rising to 31 days (pro rata) after five years, plus Bank Holidays - Flexible and agile working environment with opportunities to work from home and flexible hours - Comprehensive learning and development programme - Two days (pro rata) paid volunteering time - Enhanced maternity and paternity schemes - Free counselling services - Healthcare Cashback Plan access after successful probation completion - Cycle to work scheme - Low-cost town centre parking - Commitment to employee wellbeing Closing Date: Thursday 30th April 2026 To submit your CV for this exciting Head of Strategic Asset Management and Estates opportunity, click Apply today! TPBN1_UKTJ

Job Title: Housing Officer Type: Temporary 3-6 months (with extension possibility) Location: Gloucestershire Salary: £22.13 - £28.93 per hour Hours: 37 per week - 4 days on site/office and 1 day from home BRC are working closely with a local authority to recruit a housing officer on a temporary basis. The purpose of this role is to provide a customer focused comprehensive housing management service, focusing on rent collection, estate management and adherence to tenancy conditions covering a designated patch. Duties: To effectively manage a designated patch of properties of Council owned properties, ensuring that homes are lived in, investigate non-occupation and illegal occupancy. To ensure that tenants understand their rights and responsibilities as set out in the tenancy agreement and to assist them to sustain their tenancy To participate in community events and activities, supporting tenant engagement and delivering excellent customer service. To be aware and make the best use of tools, mechanisms, authority documents and processes to most effectively and efficiently address and resolve issues identified in all breaches of the tenancy conditions. To monitor the conditions of the external environment of the council’s neighbourhoods and implement the Asset Based Community Development approach. To effectively maintain the conditions of the external environment of the managed patch, managing service contracts and encouraging tenant involvement within in the managed patch, being innovative and creative in sustaining this interaction. To manage rent accounts to prevent accrual of rent arrears in general needs housing, independent living and garages. Communicating, engaging with, and supporting tenants regarding ongoing rent and debt recovery. Apply the rent recovery procedures and ensure cases are escalated for arrear action in accordance with procedure to ensure rent arrears remain low. Negotiate affordable, and sustainable repayment plans. To monitor, identify and action any cases of tenancy fraud and safeguarding by establishing effective partnerships and following recommended policies and guidelines. To make sure effective liaison with internal services and external agencies to ensure appropriate care and support packages are offered to vulnerable tenants. To effectively manage and administrator tenancy inspections, including property visits and fire risk assessments. Skills & Requirements: Experience of tenancy management and enforcement Experience of debt and income recovery, including non-legal and legal remedies, in a local authority or housing association setting A sound knowledge of landlord and tenant legislation (Housing Act 1985, Landlord and Tenant Act 1985, The Localism Act 2011, Crime and Disorder Act 2014, Environmental Health Act 1990) Excellent communication and negotiation skills Ability to deal with people in challenging situations To have a good understanding of the complexity involved in tenancy management issues and ensure that the appropriate level of fairness, investigation, sensitivity support and enforcement are applied and balanced with the search for creative solutions Work subject to deadlines involving problem solving, changing circumstances or demand For more information, please call Emma Keir or Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.. We are also running a referral scheme where you could receive £100 in vouchers for anyone placed

In a Nutshell… We have a new opportunity for a New Homes Sales Consultant to join our team within Vistry Cotswolds. As our New Homes Sales Consultant you will be reporting to the Area Sales Manager and covering sites across the Cotswolds region, which can include, Gloucester, Wiltshire, Oxfordshire, Herefordshire and Worcestershire. As a New Homes Sales Consultant you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role will involve an element of weekend working. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Mileage allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Experience working in a customer facing role delivering under pressure Experience in generating leads and sales through telephone-based business development. Proven track record of successfully completing the sales process with customers Proven ability to work under pressure and meet sales targets Excellent IT skills with demonstrable knowledge of Microsoft Office tools Strong negotiation and sales skills Excellent administration and organisational skills Good planning and organisational skills Excellent communication skills Patience and ability to remain calm under pressure A friendly, trustworthy, and professional attitude Comfortable using multi-channel forms of communication Ability to handle complaints and difficult situations An interest in property and the housing market Willing to be flexible in respect of day-to-day duties and hours worked Full driving licence and access to a suitable vehicle Willing to travel to all sales sites within the division, including regional offices Willing to work weekendsDesirable… 5 GCSEs / GCE or equivalent including Mathematics and English (at C grade or above) A Levels in any disciplineMore about the New Homes Sales Consultant role… Ensure all relevant Standard Operating Procedures, sales and all other policies & procedures are understood and adhered to, and that mandatory training requirements are kept up to date. Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with internal or external audit as required in line with Vistry Values of ICQ. Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands. Conduct yourself with internal and external stakeholders as ambassadors of Vistry. Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s). Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome. Awareness of local market and economic conditions. Travel to all designated developments to undertake pre booked customer appointments. Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home. Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site's and house types, to ensure every customer is offered a bespoke choice of purchase options. Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company. Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments. Work with the Site teams to understand the build progress to provide customer information as required. Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders. Take responsibility for all company property, equipment and presentation across each site within the specified developments. Maintain the sales arena including show homes on the development in line with brand and company standards.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1