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Job Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: • Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations., • Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best use and value from our suite of products., • Be a natural problem-solver., • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries., • Provide emergency support out of hours on a rotational basis (after initial onboarding period)., • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems., • Work with connected technology providers to effectively implement integrated solutions or solve problems effecting customers., • Research and understand app log files and identify user behaviour to help diagnose an issue., • Document and share workarounds or key steps on how to use features via our Help and Support Centre and to wider customer facing teams., • Use software to assist you in your role, such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bug fender, as well as Microsoft suite of products. You have: • The skillset to follow up with customers and deliver timely updates on tickets and cases., • Willingness to contribute ideas, innovation and team spirit., • The ability to see challenges instead of problems., • Experience of working in a high performing busy team., • A desire to increase your technical knowledge., • A logical approach, with good judgment to ensure the appropriate customer outcome., • Initiative to resolve customer issues and provide an exceptional service., • The ability to manage a varied workload. You may have: • Experience or interest in the Care industry., • An inclination to keep up with news and developments within technology and social care., • Experience using Salesforce, Intercom and Jira., • An ambition to continuously grow and develop. Why join everyLIFE? Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions about this role, other opportunities, or working at everyLIFE, please email Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

Description Location: Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. The Service Architect will be responsible for: • Service Architecture: Defining the service approach to enable technical and business service delivery for client environments, • Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment., • Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations., • Stakeholder Collaboration: Work closely with:, • Customers: to gain their acceptance in your capability, • Bid teams: to build trust in your experience to develop compelling service solutions, • Engineering: to ensure supportability and operational readiness of developed solutions., • Solution Architects & Security: to influence technical design from a service operations perspective., • Programme Manager & Scrum Master: to align service readiness with delivery milestones., • Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met., • Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood., • Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and, • ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:, • Incident, Problem, and Change Management, • Service Level Management, • Knowledge Management, • Continual Service Improvement, • Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards., • Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. The Service Architect must have: • Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments., • Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master)., • Demonstrable experience in:, • Designing and implementing service models within large programmes., • Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement., • Creating Service Design Packages and contributing to Operational Acceptance Criteria., • Creating compelling text for PQQ and bid activity., • Development of cost models for new business., • Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels., • Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning., • Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: • ITIL 4 Managing Professional or ITIL Expert certification., • Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Use of Flexi-time in accordance with programme priorities, • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Are you an experienced Electrician or Electrical Trainer/Assessor? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Electrical Trainer at Reed in Partnership! What is the role about? An Electrical Trainer will deliver the full scope of CTP Electrical Engineering training to Service Leavers, with the core aim of supporting their skills development and their transition into sustainable employment. They are responsible for the development of the full range of training, including creating schemes of work and lesson plans. They will also support the Head of Engineering with ensuring that the training is updated as required in response to any changes in the requirements of awarding bodies, the Engineering sector and Service Leaver feedback. Just some of your day-to-day responsibilities will include: * Deliver Electrical training to learners in an interesting, engaging and empowering manner, to meet the learners’ needs and learning styles, and in accordance with the standards required by awarding bodies * Supporting the Head of Engineering with annual course planning and programme changes as required. * Assisting with exam/assessment administration as required, including exam invigilation. * Maintain a professional training environment at all times, ensuring that training facilities and workshops are maintained and developed according to need. What’s in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: * 25 days annual leave (pro-rata for part time) plus statutory bank holidays * Reed Pension Scheme * Award Winning Management & Leadership training * Professional & Personal Development Funds * Bi-annual pay reviews * Plus much more that can be found on our website * With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. ?At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: * As Security Clearance is required for this role, applicants must have resided in the United Kingdom for the past 5 years and be able to evidence this. * Experience of the UK Electrical industry / on-site experience * Ideal qualifications to include: Domestic Electrical Installation, BS7671 18th edition amendment 2, Level 3 Qualification in Inspection & Testing * Level 4 certification in Education and Training, Assessor qualification or a willingness to undertake the qualification within the role * TAQA - Training, Assessment & Quality Assurance or equivalent Level 3 or a willingness to undertake the qualification within the role * A minimum of 2 A-Levels or an equivalent Level 3 Diploma. * Good manual skills for maintaining and developing training facilities including: Soldering, Assembly of PVC and Galvanised conduit/trunking, wiring of consumer units and electrical circuits using best practice techniques * Accurate IT skills to include all Microsoft packages as well as using and learning new technology in the classroom for delivery * Resilient and persistent. * Excellent time-management and organisational skills. * Attentive to detail. Desirable Criteria * Knowledge of Awarding bodies. * Knowledge of Training Accreditation system. * Knowledge of the Armed Forces. * Award in Internal Quality Assurance Level 4 * Clear, Confident and Presentable Trainer/Lecturer and excellent communicator, verbally and in writing. * Employs appropriate teaching strategies that actively engage students and achieve desired outcomes * Adapts teaching behaviour to accommodate different student learning styles * Experience working in an electrical teaching environment.

Principal Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Head of Focal Engineering, the Principal Networks Engineer within Network Services is the most senior technical resource to resolve highly complex technical design or service issues that cannot be resolved through the normal operations and maintenance procedures. You will be responsible for providing leadership for root cause analysis. What you'll do: • You will be the technical lead within the customer account for both internal and external requirements and act as an internal technical escalation point with the ability to mentor/coach internal resources to achieve a higher level of service., • You will act as the last line technical lead to resolve technical problems, either design or support related problems. To take a lead where required in root cause analysis to drive issue resolution and limit impact to the customer., • You will be responsible for reviewing and reporting on specific customer incidents and manage customer expectations. Ensure escalation and feedback drives a high level of performance throughout Telent., • You will be responsible for the documentation and upkeep of technical databases relating to the customers network infrastructure such that internal engineering colleagues can refer to this information held on either a WiKi or KEDB, assisting in the resolution of customer incidents and problems., • You will assist in the build and design of Proof-of-Concept scenarios, Type Approval activities in the Telent labs and support in the creation of test type documentation and test scenarios., • You will assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs., • Be an expert in the required Technology for your section. Create and deliver: technical presentations, solution demonstrations, solution design/configuration, and proposal development. We are looking for an experienced Principal Networks Engineer with a deep expertise in Fortinet technologies. Key Requirements: • Fortinet Expert Certification, • Fortinet SD-WAN design and delivery experience, • Fortimanager and Fortimonitor knowledge, • Fully competent knowledge of the quality standards, processes and regulatory requirements applicable to the designated discipline/business area. A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. JBRP1_UKTJ

• £31,483 - £33,954 per annum + bonus, • Average uncapped bonus of £4,800 per year (with potential to earn more), • 5 days a week Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Were the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. Youll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems. Benefits Include: • 5.6 weeks annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan to access wellbeing services and claim back healthcare costs Skills and experience • Must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. xrnqpay We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

ROLE: Commercial Manager Considering making an application for this job Check all the details in this job description, and then click on Apply. LOCATION: Huntingdon SALARY: £40,000 - £45,000 per annum HOURS OF WORK: 40 hours per week, Monday to Friday, 8am to 5pm HG Recruitment are recruiting a COMMERCIAL MANAGER?within the retail or Manufacturing industry withour client based in ALCONBURY, HUNTINGDON. This is a full-time permanent position. Apply Now? Join our team and start earning top rates. If you are an experienced COMMERCIAL MANAGER, APPLY NOW Due to continued growth our client in HUNTINGDON is looking for 2 X COMMERCIAL MANAGERS who will play a critical role in driving the growth and performance of our clients customer portfolio of retailers. You will be supporting the Head of Commercial to deliver strategic initiatives, expand online and various retail stores customer bases, and build strong customer relationships. This role involves working cross-functionally to optimise operational delivery, strengthen customer engagement, and drive profitability by identifying the best visual places to place their products in stores etc. The ideal candidate: • Strong background in managing customer accounts and delivering commercial outcomes within FMCG, retail, or a similar?fast-?paced?business., • Passion for customer environments, with proven experience in driving growth and performance via retail strategies., • Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights to support growth and?profitability., • Exceptional communication and interpersonal skills to manage relationships with internal teams and external customers., • Experience with ERP systems (e.g., Rubicon) and familiarity with product specifications, BOMs, and production planning., • Proven ability to plan and execute projects, demonstrating strong organisational and time management skills., • Knowledge of forecasting and peak planning methodologies, particularly within retail or wholesale environments., • Experience working with product development (NPD) and successfully launching new products into the market., • Manage customer relationships for new products by supporting the product development process and influencing outcomes to align?with?strategic goals., • Collaborate with the Head of Commercial to identify and secure opportunities that expand MM Flowers portfolio and deliver?commercial value., • Take ownership of the customer business plan, ensuring continued growth, introducing new product concepts, and developing?initiatives to?achieve targets., • Work with operational teams to ensure customer requirements are well understood and met, taking ownership of product production?and?delivery timelines., • Coordinate with NPD, Operations, and Technical teams to ensure the seamless execution of launches and category changes., • Collaborate with the Insight team to deliver data-driven reporting and performance updates, offering actionable recommendations?for customer?improvement., • Use insights to inform decision-making and identify opportunities to continually improve commercial performance., • Support the Head of Commercial in managing key accounts, engaging with online customers to effectively communicate product?strategy and?progress., • Build strong relationships with customers by delivering outstanding service and aligning their needs with MM Flowers capabilities., • Act as a critical point of contact for customers, providing updates, resolving issues, and maintaining high levels of satisfaction., • Support the development and implementation of strategies to deliver long-term growth within the retail sector, exploring and?securing new?revenue opportunities., • Assist in the commercialisation of new products, including managing customer paperwork for NPD samples and supporting launch?initiatives., • Identify and exploit all relevant commercial levers within the business to influence performance and profitability., • Take responsibility for ensuring operational teams are supported and knowledgeable about customer requirements and product?specifications., • Work alongside commercial, NPD, and insight teams to effectively launch new category concepts, providing evidence-backed?rationale for?customer alignment., • Deliver regular reporting and updates to senior management on customer performance, opportunities, and risks., • Collaborate with Insight and Technical teams to analyse category trends, build plans, and inform decisions that generate value for?both the?business and customers., • Competitive salary, • Career progression, • Stakeholder Pension Plan (Presently the company contributes up to 6%), • 20 days paid annual leave plus Bank Holidays. Decades of experience in the supply chain, HG has a strong, well-established reputation. Offering great job opportunities within?Engineering. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our?winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. xrnqpay Members of disability confident, should you require specialist assistance to support you in the application process, our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the?Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together.

We are currently recruiting on behalf of our client for an experienced and motivated Lettings Team Leader to join their Head Office team in the Peterborough area. This is a newly created leadership role, offering the opportunity to shape and enhance the delivery of a high-quality, customer-focused lettings service. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. This is an excellent opportunity for a housing or property professional ready to take the next step in their leadership career, driving service performance while ensuring customers receive a smooth and positive experience into their new homes. The Role As Lettings Team Leader, you will oversee the end-to-end lettings process while leading and motivating a dedicated team. You will play a key role in improving performance, minimising void periods, and ensuring compliance with legislation and best practice. Key responsibilities of a Lettings Team Leader include: • Leading, coaching and developing a high-performing lettings team, • Managing the full lettings process including vacancy management, allocations, garage lettings and mutual exchanges, • Reducing void turnaround times and improving key-to-key performance, • Providing expert advice on housing legislation, landlord and tenant law, and policy compliance, • Monitoring budgets, forecasting and financial performance, • Producing detailed performance reports and KPI analysis for senior management, • Building effective relationships with internal departments, local authorities and partner agencies, • Supporting customers requiring temporary or emergency accommodation, • Driving service improvements based on customer feedback and insightWhat we would love to see fom you:, • A sound understanding of property law, landlord and tenant legislation, nomination agreements and lettings best practice, • Experience working within a regulated housing or property environment, • Proven experience leading and motivating teams, • Strong IT skills, including Microsoft Office applications, • Experience handling complaints and delivering excellent customer service, • Confidence in analysing data and reporting against KPI., • A confident decision-maker with strong problem-solving skills, • An excellent communicator, both written and verbal, • Highly organised with the ability to manage competing priorities, • Comfortable working to deadlines in a fast-paced environment, • Skilled at building strong working relationships across teamsQualifications & Requirements, • Relevant vocational qualification or diploma xrnqpay, • CIH Level 3 or 4 (desirable but not essential), • Full UK driving licence, • Access to an insured vehicle for business use, • DBS check requiredBenefitsof this Lettings Team Leader role:, • Generous pension scheme with employer contributions matched up to 10%, plus life cover, • 25 days annual leave plus bank holidays, increasing with service, • Flexible family-friendly and carers leave policies, • Employee rewards platform offering cashback, vouchers and discounts

We are looking for an experienced head chef to head up the kitchen in a very busy high volume day time only restaurant serving an all fresh company core menu. You will be responsible for training and developing the team, managing every aspect of the kitchen and working closely with the general restaurant manager. A massive bonus is that this is a day time only restaurant, so you won't work any evenings ever!! You will need your own transport to get here. Benefits: Great work life balance Free parking Company pension Company discounts As the Head Chef, you will lead the team in all areas of food production. A true foodie, you will bring your personality to the kitchen inspiring and motivating your team's passion to produce freshly cooked, fabulous food. Role - Head Chef As Head Chef you will: Lead the daily operation of the kitchen, you will be hands on. Manage the GP and all costs and budgets. Recruit, train, develop and lead your team. Monitor stock levels and manage stock orders Carry out weekly stock counts to ensure GP targets are achieved. Manage the cleaning of equipment and working areas to the highest food hygiene standards. Plan rotas and holidays to meet service level requirements Work closely with the General Restaurant Manager to achieve the highest standards, service and sales. Attributes - Head Chef We are looking for: Successful and experienced Head Chef/Kitchen Manager with a background managing high volume fast paced kitchens. Friendly, with an engaging personality and a genuine love for customer service. Strong communicator who can motivate and develop their team to deliver with enthusiasm and great personality. Knowledgeable in Food Hygiene and Health and Safety requirements. Commercially aware to achieve sales and profit targets. Passion for delivering the highest quality food and service. This really is an amazing opportunity to join a fantastic operation in a customer focused business. APPLY TODAY Please note: You must be resident in the UK and eligible to work. We endeavor to respond to every application we receive, however unfortunately due to the high volume of responses to our advertisements we are sometimes unable to do this immediately so please bear with us. Penny Cook Recruitment is an equal opportunities employer, a recruitment agency dedicated to recruitment in the Hospitality Industry. TPBN1_UKCT

Job Title: Head of Safety & Security Location: Camberley preferable, or London & South East Salary: Competitive Type: Permanent Sector: Products & Proposition Job Description Head of Safety & Security Responsibilities As a Head of Safety & Security, you will be a highly technical and commercial leader to shape how North best meets market demand and grow its business for safety & security solutions. You work alongside the Head of IoT and Networking, Head of Software and Head of Marketing and report to the Chief Product & Propositions Officer. You will be responsible for defining and implementing North’s portfolio strategy for safety & security propositions and solutions across all three sectors in the business. Working to create propositions and solutions that drive sustainable growth for the safety & security portfolio across our three sectors Public Sector, Defence & Justice and Enterprise & Datacentre. This is an exciting and broad role that will require technical & market, strategic and commercial acumen, with strong relationship and collaboration skills. You will own North the safety & security portfolio plan, collaborating with our the exec leadership team, technology partners, customers, and internal sales, commercial, technical and service teams to develop winning partnerships and propositions, drive new pipeline, win bids and drive sustainable EBITDA growth for the portfolio and the business. RESPONSIBILITIES Product & Portfolio Leadership You will take on responsibility for the technical strategy and commercial success of safety & security product & propositions within the P&L of the three North sectors. Maintaining an in-depth view of Safety & Security technologies and how market opportunities can be realised within North’s target market sectors. Defining the next phase of the Safety & Security portfolio strategy for North with the aim of developing repeatable profitable propositions as a key growth driver Develop North’s Safety & Security Product Roadmap: including internal development of internal capabilities and winning propositions and solutions underpinned by strategic technology partners Collaborating with the Marketing and Sector teams to develop and implement best in class go to market plans for winning Network and Connectivity propositions Work with the team to develop and deliver performance enhancing product training, pre-sales, competitor insight, bid documentation, technical demos and customer workshops Working with the Commercial, Finance and Sector teams to optimise P&L performance of category including commercial strategy, pricing and bid models Technical Consultancy Customer centric with hunger to explore customer feedback and validate North service offering and roadmap You will actively support strategic bids across the three sectors developing winning solutions and acting as overall design authority. You will lead a small team of senior technical consultants but also focus on developing the skills and expertise of the technical community across the business. Development of North’s safety & security consulting and technical capability & expertise Partner Management Lead strategic portfolio focus driving technology partner strategy (Genetec, Gallagher, Milestone, Lenell, Axis, I-Pro, Hanwha, Commend, Ipsotek, Syclla) Develop strategic partner relationships driving and developing North’s partner capabilities, status and accreditation You will build understanding of how North leverages existing and roadmap capabilities of key technology partners Qualifications To succeed in the role, the following skills, knowledge and attributes are key: Greater than 10 years track record in developing winning integrated safety & security solutions to meet business requirements and deliver successful commercial outcomes Strong market & technical understanding of safety & security market, competitive dynamics and emerging trends and how a security integrator could and should win in the UK market with a technical knowledge of integrated systems for safety & security Experience of control room transformation, automation and analytics projects In addition to security systems expertise a strong working knowledge of networking, cyber security, server, database, software and cloud also expected. Experience of partners including with Genetec, Milestone, Advancis, Gallagher, Aruba, Cisco, Fortinet an advantage. Excellent relationship management and communication skills Analytical and detail conscious & problem solving skills Benefits We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector in Surrey, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Principal Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Head of Focal Engineering, the Principal Networks Engineer within Network Services is the most senior technical resource to resolve highly complex technical design or service issues that cannot be resolved through the normal operations and maintenance procedures. You will be responsible for providing leadership for root cause analysis. What you'll do: You will be the technical lead within the customer account for both internal and external requirements and act as an internal technical escalation point with the ability to mentor/coach internal resources to achieve a higher level of service. You will act as the last line technical lead to resolve technical problems, either design or support related problems. To take a lead where required in root cause analysis to drive issue resolution and limit impact to the customer. You will be responsible for reviewing and reporting on specific customer incidents and manage customer expectations. Ensure escalation and feedback drives a high level of performance throughout Telent. You will be responsible for the documentation and upkeep of technical databases relating to the customers network infrastructure such that internal engineering colleagues can refer to this information held on either a WiKi or KEDB, assisting in the resolution of customer incidents and problems. You will assist in the build and design of Proof-of-Concept scenarios, Type Approval activities in the Telent labs and support in the creation of test type documentation and test scenarios. You will assist and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs. Be an expert in the required Technology for your section. Create and deliver: technical presentations, solution demonstrations, solution design/configuration, and proposal development. You will provide technical assistance to the sales teams in whatever format is required (e.g. in customer meetings, presentations and response to tenders) so that opportunities are supported with the correct technical expertise. Who you are: We are looking for an experienced Principal Networks Engineer with a deep expertise in Fortinet technologies. Key Requirements: Fortinet Expert Certification Fortinet SD-WAN design and delivery experience Fortimanager and Fortimonitor knowledge Fully competent knowledge of the quality standards, processes and regulatory requirements applicable to the designated discipline/business area. Excellent customer facing and presentation skills.What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support

Job Title: Finance and Operations Assistant Location: Hybrid / Farnborough Salary: Competitive Job type: Full time, Permanent Working Hours: 40 Hours Per Week Application Deadline: 30th April 2026 About Us: The Retail Performance Company (rpc) is a dynamic, fast‑growing organisation established in Munich over a decade ago. Since launching the UK office in 2016, our focus has been on establishing the UK & Ireland as a leading market within our global network. We support clients across B2B and B2C sectors with consulting, coaching, training, and digital solutions designed to elevate customer experience and brand presence. What you'll do: The Finance and Operations Assistant will work closely with the Head of UK & Ireland and collaborate with our headquarters in Munich. This role requires strong organisational ability, financial awareness, and a proactive mindset to ensure day‑to‑day operations run smoothly. Key Responsibilities: Operational Support: Maintain and continuously improve office and operational processes across the UK team. Ensure accurate documentation, filing, and tracking of ongoing and upcoming projects in SAP. Support reporting activities by updating internal tools, dashboards, and flash reports. Liaise with suppliers, partners, and external stakeholders. Coordinate with HQ Finance and IT teams to ensure alignment with global processes and standards.Office Support: Support the day-to-day running of the UK office, ensuring a smooth and efficient working environment. Coordinate office logistics including supplies, equipment, and facilities management. Act as a point of contact for office-related queries, liaising with the service provider. Support onboarding of new starters, including workspace setup and access to systems. Maintain a professional and welcoming office environment for employees and visitors. Oversee IT equipment and allocation management, working closely with HQ IT to ensure alignment with global standards and efficient distribution of assets across the UK team.Fleet Management: Manage UK fleet operations, ensuring adherence to established policies and governance procedures Drive compliance with mileage reporting requirements, monitoring submissions and following up on discrepancies. Coordinate maintenance, incidents and queries. Maintain oversight of fleet-related activities, ensuring accurate reporting and alignment with company standards.Financial Administration: Support financial control activities, ensuring accurate records of expenses, budgets, and margins. Assist with financial reporting, cost tracking, and account maintenance. Support forecasting and financial planning activities. Prepare data and documentation to support cost analyses and revenue tracking. Act as key point of contact with HQ Finance, ensuring all reporting, submissions, and financial inputs are delivered accurately and within agreed deadlines.Client & Project Coordination: Assist in managing accounts and supporting client relationships. Aid proposal and tender preparation including formatting and research. Track project progress and coordinate with stakeholders.General Administrative Support: Provide administrative assistance to the UK leadership team. Support internal communications, meeting preparation, and coordination.What We're Looking For: Skills & Attributes: Self‑motivated, organised, and committed to high‑quality work. Strong interpersonal and communication skills. Ability to adapt to changing priorities. Comfortable working under pressure and meeting deadlines. Proactive and solutions‑ Ability to effectively collaborate with multiple stakeholders across global teams. Commitment to continuous improvement.Essential Experience: Operations, administrative, finance‑assistant, or office‑management experience. Client or account management experience. Project coordination experience Strong financial literacy and financial process experience. SAP experience or willingness to learn. Advanced Microsoft Office skills.Desirable Experience: Automotive or retail sector knowledge. Full UK Driving License or equivalent.Benefits: Private Healthcare Medical Cash Plan Life Assurance Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Finance Administration, Finance Administrator, Payroll Administrator, Invoicing, Operations Assistant, Operations Administrator, Operations Admin, Customer Service Administrator may also be considered for this role

If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive

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If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive

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