Offres head of customer service à SurbitonCreate job alerts

Ultimate Tech Leader - Surbiton, London Shrewsbury House Prep Making school holidays extraordinary The Details Title: Ultimate Tech Leader Reporting to: Camp Manager Contract: Seasonal work in summer school holidays. Hours: Monday to Thursday 8.30am– 5.30pm (except on Mondays when you will be exp...

Proven leadership ability with a proactive, hands-on approachGenuine interest in customer service excellenceFocused on the front lineCatering experience essential with chef skills2+ years experience as Head ChefOur way of saying thank you. We are looking for a Head Chef to manage the culinary tea...

Key responsibilities include leading on the delivery of outputs and outcomes of a number of grant funded services, planning and managing the departmental budget for the Children and Young People’s Service and regular reporting to Surrey County Council, Services Committee, Trustee Board, and fu

As a leader of Private Banking's Client Service Team, you will be directly responsible for the delivery of Client Services, and the management of Client Service Professionals with a direct reporting line to the COO. You will develop and maintain positive relationships with internal colleagues sup...

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. Position: 6045 Depu

The BBC is seeking a Head of Product - GTM - News to lead the. Head of Product - Go To Market (GTM) - News. As a key leader within the Product Management Group, this role will shape exceptional, audience-focused strategies and enhance our product offerings.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. As a Deputy Head of Service for ...

Ability to inspire and coach a strong team that is currently focused on customer service operations into one focused on optimising a digital journey for customers. Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answe...

The Insolvency Service is a great place to work, learn and grow your career!Job DescriptionReporting and Relationships:reports to: Director of Digital and Information Servicesdirect

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in con...

Oversee a team of legal professionals, offering guidance, leadership, and professional development. Job DescriptionService Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Head of Law (Contracts & Information Governance) o

The Head of Mental Health leads the management of all services for people with mental health issues. The role is responsible for the delivery of these services within set budgetary parameters and for their ongoing service improvement, and works with a range of internal and external partners to ac...

Role responsibilities:Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc)Transform our customer journey into one that is ‘digital-fi

You will work closely with all areas of the Bank to support the development of the Bank's customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. Annual leave is increased with length of service, and you can choose to buy or sell up to five ext...

What do I need?Experience from B2B events/media/marketing/content or similarExcellent interpersonal skills and client management abilityStrong team management experience, passion for leadership

The purpose of the post is to support the work to improve the standard of practice across the Service and take responsibility for the day to day running of all aspects of the Children & Young Adults with Disabilities. We are looking for an experienced and passionate Head of Service to lead Childr...

Other ResponsibilitiesITIL Process Implementation and ManagementIT Service DeskLeadership and Team DevelopmentStakeholder EngagementIncident and Problem Management</li&

As the Head of Customer Experience Analytics at Back Market, you will lead a high-impact analytics function that empowers teams with data-driven insights to enhance customer engagement, retention, and overall experience. By building and mentoring a team of analysts, you will enable Back Market to...

Your responsibilities will include:Organising and managing global client delivery operations across functional teamsEnsuring the highest quality standards, client satisfaction, and effective cost managementDetermining future cap

To sustain this growth, we’re seeking a Head of Customer Experience to lead and scale our Core Customer Success team, driving customer satisfaction and successful adoption of our platform. As Head of Customer Experience, you’ll own the Core Customer Success function, focusing on scaling the team

Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Head of Law (Contracts & Information Governance) on a contract basis. ROLE: Head of Law (Contracts & Information)LOCATION: London (Office

As the council’s lead professional officer for Mental Health social care services, you will have the opportunity to shape and influence the delivery of vital services. You will be responsible for both strategic and operational aspects of high-demand service areas, ensuring that our services meet ...

Head of Law (Contracts & Information Governance)Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Head of Law (Contracts & Information Governance) on a contract basis. Oversee a team of legal professionals, offering guidan

The purpose of the post is to support the work to improve the standard of practice across the Service and take responsibility for the day to day running of all aspects of the Children & Young Adults with Disabilities. We are looking for an experienced and passionate Head of Service to lead Childr...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. We are proud to have one of the highest rated pages on Trustpilot and our service has a market-leading Net Promoter Score of 88. Conduct the performance and optimisation reviews, communicating H...

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. Deputy Head of Service for Perfo...

About the roleAs the Head of Customer Success for GMS, you will play a leading role in ensuring the success of our clients’ B2B content marketing campaigns through GMS and the wider GD Media marketing solutions offering. Work with the Director of Operations &

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in con...

What you will do:Manage a group of Service Professionals in their day-to-day activities to promote a superior client experience for assigned FirmsOrganise and distribute work-load among your team of Service Professionals, to ensure daily c

As the Head of IT Service Delivery, you will lead a function of service specialists with responsibility for the UK Bank’s IT Service Management capabilities (incident, problem, change, release and reporting), the IT Service Desk (supporting c. Among other things, you will lead the roll out of new...

Global Head of Service - Automotive ProtectionQBE Insurance London, United KingdomPrimary DetailsTime Type: Full timeWorker Type: EmployeeGlobal Head of Service - Automotive Protection</

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning ...

SKILLS AND EXPERIENCEFunctional / Technical Competencies:EssentialFinancial – cost categorization (capital vs expense)Project / programme / portfolio management including change co

As Head of Customer Insight at Boden, you will lead the development and execution of our customer insight strategy. Create and roll out initiatives to drive customer understanding across departments, bringing Boden colleagues closer to our customers, supporting them in making customer-first decis...

The Opportunity:Reporting into senior leadership, and taking charge of a team of 6 BDRs and 3 AEs, this is an exciting player/manager lead role for a well established business looking to launch a new project. And more!ABR Talent are a specialist r

As a leader of Private Banking’s Client Service Team, you will be directly responsible for the delivery of Client Services, and the management of Client Service Professionals with a direct reporting line to the COO. You will develop and maintain positive relationships with internal colleagues sup...

What you will do:Manage a group of Service Professionals in their day-to-day activities to promote a superior client experience for assigned FirmsOrganise and distribute work-load among your team of Service Professionals, to ensure daily c

Lead and mentor a team of customer service leads, customer success executives and account manager. Analyse donor feedback and data to spearhead improvements in self-service and live customer service support. Strategise the next level of customer service required to ensure our donors have the best...

Head of AI Customer Operations. Transform our customer journey into one that is ‘digital-first’, reducing customer contacts such that our journey is scalable and can be internationalised. The worlds of energy and transport are colliding and Ohme is at the heart of this new era.

The purpose of the post is to support the work to improve the standard of practice across the Service and take responsibility for the day to day running of all aspects of the Children & Young Adults with Disabilities. We are looking for an experienced and passionate Head of Service to lead Childr...

As our Head of Customer Experience and Sales you will be responsible for championing our customers, building two best in class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. A chance to be at the heart of one of t...

As a leader of Private Banking’s Client Service Team, you will be directly responsible for the delivery of Client Services, and the management of Client Service Professionals with a direct reporting line to the COO. You will develop and maintain positive relationships with internal colleagues sup...

The Head of Global Service will manage customer service, field service operations, service contracts, post-market support, and providing service training to global partners and internal teams. Champion service excellence, focusing on continuous improvement across all service operations, including...

Head of Customer Services and Banking Operations. Head of Customer Services and Banking Operations. This role requires strong leadership skills, a deep understanding of banking operations, and a commitment to delivering high-quality customer service.

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

Collaborate with the Head of Hosting and the Head of Networks & Information Security to request and secure the provision of compute and networking services across on-premise and cloud environments. We are looking to appoint a dynamic Head of Outdoor Digital Service Manager within Global’s Technol...

Head of AI Customer Operations. The worlds of energy and transport are colliding and Ohme is at the heart of this new era. An operations leader who will integrate AI into workflows with experience embedding AI into operations, ideally customer service.

Responsibilities:Develop and run a customer success strategy to enhance onboarding, adoption, and retentionManage and grow a team of customer success professionalsCollaborate with Account Managers to support renewals, upsells, and cross-sellsWork with internal teams to feedback on product and cus...