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The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world, with a global reach and an international student intake. The Head of Counselling Service will support the Deputy Head of Student Services (Wellbeing) in implementing the ove...

Manage the day to day running of the Customer Service function (email, live chat, phone), ensuring all customer queries are responded to with warmth, care and efficiency. As our Customer Service Associate, you’ll be the friendly face (and voice) of Edge of Ember, providing our customers with seam...

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Extensive experience in scaling SaaS products, having successfully led marketing efforts from zero to mark

Identify opportunities and collaborate with the Global Head of Tax Services, tech and product teams to ensure new and enhanced Tax Services are implemented to plan. Manage, maintain and enhance as appropriate, reporting of key Tax Services KPIs to both the Chief Operating Officer and Global Head ...

Support the Director of Support in developing short/medium/long term strategy for the Support team, ensuring regional nuances are considered and experience and views of all team members are included in its development. As the Head of Technical Support (UK/ROW), you will be responsible for leading...

Key Responsibilities:Take full ownership of the customer success process and strategyBuild and lead a growing Customer Success teamManage a portfolio of 80 accounts</s

Civitas Recruitment are delighted to be working with a fantastic UK based non-profit organisation that provides free legal advice to parents and carers on their rights at work.

Excellent experience of leading operational/project/technical support teams’ delivery against strict deadlines. Guided by our core values of Commitment, Connection, Change, and Challenge, we are seeking a Head of Tax Operations for our Tax Services team. Responsible for functional delivery of AEO...

Civitas Recruitment are delighted to be working with a fantastic UK based non-profit organisation that provides free legal advice to parents and carers on their rights at work.

Role Overview:Transition Expertise: You will have experience managing IT service transitions, with a focus on delivering seamless change. We are seeking a Head of IT Service Delivery for a leading blue-chip organisation that is embarking on a signifi

Your ability to innovate and drive continuous improvement will be key to their success. Proven track record of managing complex, multi-phase software projects involving customer integrations (hands on & strategic)- You could be operating as a Technical Project Manager or Service Delivery Manager ...

Service Levels & Performance: Ensure that IT services are delivered effectively and that service level agreements (SLAs) are consistently met or exceeded. Integration & Improvement: Lead the integration of IT services and develop service improvement plans to enhance overa

Break stride with legacy service delivery and evolve how this sector operates to serve users and create a value proposition. Make this role and function your own, no shoes to slip into, your own shoe to shape and design and put your perspective on how Service Delivery is positioned to a business ...

Head of Customer Success at $600m Funded HR SaaSFantastic opportunity to own the CS patch for this hyper-growth HR SaaS scale-up.The Company$600m in funding from top VCsValued at $4 billionGlob

Responsible for full end-to-end management of the Managed Services lifecycle, including but not limited to: proposals (service scoping, estimation, and pricing), framework negotiation, operational support, service escalation, client reviews, and overall engagement with the customer. The Head of M...

What you'll bring to the role: You have experience running high-performing service operations, are proficient with enterprise tools like AD, Azure, and ServiceNow, and have a strong working knowledge of Microsoft, Apple, and modern workplace technology. Commercial awareness and operated at minimu...

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, ag...

... services, positioning the Company as the 'go to brand' for body-worn video. • To drive sales by ... Product and Customer Knowledge • Working closely with internal colleagues to ensure up to date ...

Head of Ecommerce - London Role: Head of Ecommerce Location: London Salary: Up to £80,000 DOE ... all customer data warehousing and data policies * Managing 3rd party technology and service ...

Our employees collaborate in dynamic, service-focused teams. Together, we strive daily to achieve ... At all times, consider the effect of any actions taken on the customers of the Company, with the ...

... services and insights to their banking and buyside clients. As they continue to expand their ... Work collaboratively with cross-functional teams, including product development, customer success ...

... customers, employees, shareholders and society. As a Certified B Corporation, we believe in ... Service/Life insurance - lump sum payment of up to 4x your base pay · Lifestyle Change Gift ...

About us: xDNA Group has grown rapidly to become a full-service agency, with over 130 people ... customers. * Budget Management: Plan and manage the sales budget, including forecasting and ...

Head of Residential Development ESPUG's Head of Residential Development, reporting to the Chief ... customer to continuously improve the client experience through feedback loops and service ...