Complaints jobs in SurbitonCreate job alerts

Managing of Conduct and Complaints team.

Experience:Administrative: 3 years (required)legal disrepair cases: 2 years (required)Complaints Officer: 2 years (required)Experience working in a housing association or councilContract Initial 3 to 6 month ongoing contract PAYE via Umbrella Monday to Friday 9am to 5pmNEXT STEPS: In-

Supporting complaints specialists in their investigations, bringing these to a timely resolution. You will also be required to have a comprehensive understanding of the Financial Conduct Authority complaints requirements and regulatory reporting requirements. Head of Complaints - Financial Planni...

Managing of Conduct and Complaints team.

Dealing with customer complaints through investigating the root causes of customer dissatisfaction and resolving complaints in line with procedures and regulatory requirements. You will embed empathy into our complaints process and deal with escalations in a calm & respectful way. You will coach ...

We are currently recruiting for a Housing Association who are looking for a Complaints Officer to join their Repairs and Maintenance team in Teddington, this role will be handling Stage 1 and Stage 2 complaints. Duties:Customer Care and Dis-satisfaction responseCreating plans of actions for compl...

Hamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. Investigate and respond to complaints. Essential Requirem...

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. Complaints Manager - Social Housing Repairs & MaintenanceTwickenhamPermanent, full time position£40,000 - £44,000

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. Here at Howells Solutions we are working with a housing association to recruit a proactive and experienced Complaints Manag...

Main Responsibilities:Day-to-day supervision, work allocation, and training of the Complaints and FOI team. Managing the most sensitive complaints on behalf of the senior management teams for the respective divisions. Responsibility for the day-to-day management of the External Investigating Offi...

The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activities in line with the ombudsmen code. You will play a key role in ensuring policy, process and regulations are followed, ensuring you provide a prof...

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. Here at Howells Solutions we are working with a housing association to recruit a proactive and experienced Complaints Manag...

Dental Complaints Service Operations Manager. The DCS are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently. About the role of Dental Complaints Service Operations Manager:.

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 monthsKey responsibilitiesDemonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the busine...

You will embed empathy into our complaints process and deal with escalations in a calm & respectful way. You will coach the wider Operations Team on how to deal with complaints effectively; helping individuals to grow and to be able to deal with in a timely, professional and respectful manner. I

As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at h...

Internally the job title will be Lead Worker - City Outreach Team.Whatever your experience of street homelessness and its impact on people’s lives - personal or professional - when you join the Thames Reach team as a.Thames Reach runs projects and services that help to end homelessness in London....

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekee...

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As ap...

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your d...

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As ap...

REALLY like this Local Authority!.I am working with an East Anglia-based Local Authority who require an interim Planning Policy Team Leader to join the team.This position will be responsible for mentoring two Senior Officers and another Policy Officer alongside leading on their new Local Plan.Thi...

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Hounslow.Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you have an exciting future? You'll feel at home here.Making ...

Resettlement and Support Worker (Full-Time, Permanent Contract).Richmond upon Thames, Greater London.We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future.For 30 years, we’ve worked tirelessly to support ...