Complaints jobs in SurbitonCreate job alerts

We are looking for a dynamic, ambitious quality assurance specialist to join the technical team for a food manufacturer. Full training available. Reporting into the Technical Team Leader, this role will support in ensuring food safety standards are met and exceeded across site. This includes supp...

Spencer Clarke Group are seeking a Complaints Resolutions Officer for a Local Authority Client based in West London. In this role, you will be responsible for managing and resolving complaints ...

Customer Experience Advisor (Complaints Focus) Location: South West London Job Type: Temporary (contract until April) Salary: Competitive Hourly Rate About the Role: We are seeking a dedicated and ...

Adhere to our Service Level Agreement to achieve deadlines in resolving customer complaints quickly and effectively. * Approach every customer interaction with world leading customer service and ...

Work closely with building managers, housing officers, and the complaints team to deliver a high-quality resident experience. Please note this role will be based both in the community - visiting the ...

Deal with a wide range of regulatory and operational processes and issues (for example, accident investigations, food hygiene, statutory noise complaints, fire safety etc.) * Provide guidance on ...

... complaints Bringing operatives back into the office and reducing the time spent working from home Setting and meeting performance targets and carrying out periodic appraisals Training and supporting ...

Key Responsibilities: • Serve as the primary point of contact for residents. • Addressing inquiries and complaints with professionalism and empathy. • Host monthly meetings for tenants, clients ...

Monitor day-to-day customer relations, taking steps to prevent issues from occurring Proactively work with Customer Liaison team to understand customer needs to prevent complaints; resolving queries ...

Investigating customer complaints and to respond in writing giving ways in which preventive measures have been taken. Ensure raw material specifications are up to date. Responsible for maintaining ...

Investigate customer complaints and provide timely resolutions. * Maintain specifications for work-in-progress (WIP), raw materials, and finished products. * Ensure GMP (Good Manufacturing Practice ...

Maintain accurate records, monitor performance against KPIs, respond to inquiries and complaints, and ensure legal and policy adherence. Qualifications and Experience: The successful candidate will ...

Along with the management of the day to day repairs, the Operations Manager will also be responsible for pre and post inspection of larger projects, resolving escalated complaints, meeting staff ...

Address and resolve resident concerns and complaints promptly and professionally. * Coordinate access to properties for inspections, repairs, and construction activities. * Assist in organising and ...

Investigate and resolve resident complaints promptly and professionally. Ensure all work is carried out in compliance with relevant health and safety regulations and industry best practices

... complaints Tracking and monitoring progress of works to ensure they run smoothly for our residents and trades staff Create and run end of day reports to identify jobs overdue. EXPERIENCE You will ...

To participate in the provision of reports on cases for use in ombudsman enquiries, internal and external appeals and complaints. To also assist in ombudsman enquiries. 13. To allocate limited ...

As well as comprehensive year end reconciliation and miscoding correction process To process referrals into services, requests for assessment, service requests, and complaints within statutory ...

You’ll have experience of using wise judgment and decision making to resolve customer complaints quickly and effectively, ensuring the Complaints policy and the Housing Ombudsman Code are followed. Doing your job brilliantly means using your energy, enthusiasm, and knowledge to inspire your team ...

Management and oversight of an existing complaints team across the Investment Management team. Helping recruit and grow the Financial Planning complaints team. Hands-on duties of handling complaints from clients whilst the team is in its infancy.

Complaints AdvisorLocation: TeddingtonSalary: £32,932.

Manage customer complaints and liquidated damage issues, including investigating the issues, following up and pushing the handling of customer complaints or liquidated damage issues, updating the progress and reporting to the management, etc. Answer customer phone calls regarding service request,...

Complaints AdvisorLocation: TeddingtonSalary: £32,932.

Complaints Manager - Maternity CoverLocation: 00UP TO 12 MONTHS MATERNITY COVER Who we’re looking for As the Complaints Manager, you’ll respond brilliantly when things go wrong and make sure we’re able to resolve any issue that our customers raise. Doing your job brilliantly means using your e