Complaints Handler Reporting to Our Legal and Commercial Director, you will be required to work closely with the Customer Care Team Shift Managers and our Service Provider Business Partner to ensure ...
The role will primarily be focused on Statutory Nuisance complaints and other forms of Po... ZIPC1_UKTJ
Assisting the COLP in handling claims, complaints, Data Subject Access Requests (DSARs) and associated litigation. Supporting regulatory risk mitigation and ensuring compliance with legal industry ...
... complaints, and calls promptly and effectively Collaborate with senior management on customer complaints resolution Manage retentions and payments according to contract terms Engage new Installer ...
Description Respond to customer inquiries via phone, email and social media platforms Maintain customer service standards by providing efficient and professional service Resolve customer complaints ...
Your new role You will maintain and update pricing within the businesses' operating system, you will manage orders daily, you will resolve customer complaints, provide quotes, handle freight, handle ...
Liaising with residents , Scheme Manager and client Completing social value events Collating customer satisfaction surveys Monitor and resolve resident's complaints. Work closely with our Site ...
Handle customer-related quality concerns, including complaints, warranty claims, and technical reports. The Individual We're looking for candidates who can demonstrate: * Proven experience as a ...
... effectively with complaints, resolving the customers query - Opportunities to upsell and earn commission in the region of £300 per month EXPERIENCE REQUIRED: Ideally you will have previous ...
... for complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and risk assessments Providing support for your care packages through observations and mentoring ...
Act as the primary contact, handle correspondence, meetings, and complaints professionally. * Contractor & Vendor Management: Oversee procurement, performance reviews, and ensure compliance with ...
Managing the escalation of customer issues with respect to grievances and complaints through to resolution, adhering to current online trading laws. * Liaising with couriers to track and book parcels
Handle customer complaints or concerns with professionalism and empathy. * Process payments and provide accurate change to customers. * Ensure all food safety and hygiene standards are followed at ...
Previous experience in a customer service, complaints handling, or resolution-focused role. * Exceptional communication skills with a calm and professional demeanour. * Strong problem-solving skills ...
Dealing with guest complaints by phone and email, resolving as quickly as possible * Monitoring email Inboxes, liaising with guests, travel agents and suppliers where relevant and with other ...
Escalate any complaints which cannot be resolved at 1st touch to team leader/manager Contribute to the business goal of migrating all HRonline users to the new platform Ensure Service Level Agreement ...
... any complaints Requirements: - Bachelor's degree or equivalent in Quality Management, Chemistry or a related discipline - Experience of working within a quality management role - Experience in ISO ...
Along with the management of the day to day repairs, you will also be for pre and post inspection of larger projects, resolving escalated complaints, meeting staff training needs, organising sub ...
Managing and resolving customer complaints efficiently. * Leading internal audits and assisting with customer and external audits to maintain compliance. * Overseeing raw material and supplier ...
... complaints in accordance with agreed escalation processes. · To proactively monitor own workload and prioritise action where required. Ability to multitask and prioritise is essential for this role ...
... complaints to identify trends and their training needs. Key Responsibilities • Delivering customer and business outcomes by processing, authorising and investigating all transactions to defined key ...
... complaints. • Carry out machine surveys on the paper machine. When the machine is using a shoe press belt, some survey on the shoe belt will be also required when the machine is stopped. For other ...
You will encourage feedback from customers, recording and responding to any complaints and compliments; * You will ensure any safeguarding concerns are promptly dealt with and appropriate action is ...
... of complaints and where necessary, liaise with clients regarding service issues Attending and representing the clinical service at key stakeholder meetings to ensure clinical governance and ...
... complaints and resolve any potential issues Monitor customer satisfaction The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally ...
Key responsibilities include creating care plans, conducting risk assessments, mentoring staff, and effectively managing complaints and safeguarding concerns. This is an exciting opportunity for a ...
... customer complaints related to logistics and collaborate with the appropriate teams to resolve issues promptly Design and implement logistics policies and procedures that emphasize efficiency ...
... complaints and concerns are clearly understood and accessible. Contact: If this seems like the right role for you then Please get in contact by applying Alternative ways to get in touch: Call me on ...
You will proactively act on complaints handling, providing support, advice and guidance to all levels of staff throughout the organisation to ensure that statutory and organisation requirements for complaints management are met. You will be able to facilitate effective, efficient and confidential...