110 Best de customer assistant Jobs in Radcliffe (enero 2026)

We’re Hiring: E-commerce Administrator Manchester (M8 8NN) Full-Time | Office-Based About the Role We are looking for an organised and detail-oriented E-commerce Administrator to join LV Clothing, an established ladieswear brand. This is an exciting opportunity to play a key role in the successful launch and ongoing management of our online products. The role involves supporting the day-to-day management of our online sales platforms, maintaining accurate and engaging product listings, and ensuring smooth digital operations across the business. The ideal candidate will demonstrate strong organisational skills, excellent computer literacy, and previous experience in an administrative or e-commerce support role. You will be responsible for ensuring all product records are accurate, compliant, and ready to go live, supporting seamless product launches and maintaining high standards of data integrity across our systems. This is a hands-on position, ideal for someone who enjoys a combination of operational e-commerce tasks and creative collaboration. You will work closely with a small, friendly, and collaborative team across product development, packaging, trading, and supply chain, contributing to the overall success of the brand’s online presence. Key Responsibilities E-commerce • Create, upload, and manage product listings on BigCommerce, • Ensure product data is accurate (pricing, descriptions, images, categories), • Set up SKUs and barcodes, • Support product launches, promotions, and online campaigns, • Update website content and ensure listings are SEO-friendly, • Assist with photoshoots when required Administration & Customer Support • Respond to customer enquiries via email, phone, and chat, • Deliver excellent customer service across all channels, • Process orders, returns, and exchanges efficiently, • Maintain organised digital records and data, • Support inventory updates and coordinate with suppliers, • Assist the wider team with ad hoc administrative tasks What We’re Looking For • Manchester-based applicant, • Strong team player who thrives in a fast-paced environment, • Highly organised, proactive, and detail-focused, • Confident written and verbal communication skills, • Prior office or administrative experience preferred, • Strong computer skills, including Microsoft Office (especially Excel), • Excellent organisational skills with the ability to prioritise tasks effectively, • Professional phone etiquette and customer communication skills, • Ability to work independently while maintaining high attention to detail, • Interest in fashion or knowledge of clothing products What You’ll Need to Succeed • Experience listing products online (BigCommerce preferred), • Strong Excel and data-handling skills, • Excellent attention to detail and accuracy, • Proactive approach to problem-solving This role is ideal for motivated individuals eager to contribute to a growing online business while developing their professional skills in a supportive environment.

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wholesale Handbags ltd

Ecommerce Admininstrator

hace 25 días

£12.21–£12.25 por hora

Jornada completa

Cheetham Hill, Manchester

Job Description Position: E-commerce Administrator Job Type: Full-time, Permanent Work Location: In person Overview We are seeking a detail-oriented and tech-savvy E-commerce Administrator to support the day-to-day operations of our online store(s). The ideal candidate will ensure products are accurately listed, orders are processed efficiently, and customer queries are handled promptly. This role is vital in maintaining smooth, efficient, and customer-focused e-commerce operations. Key Responsibilities Product Management • Upload, update, and maintain product listings (titles, descriptions, images, pricing, inventory), • Optimise product descriptions and metadata for SEO and customer engagement, • Ensure product photography meets brand standards and upload quality images, • Organise and maintain product categories, tags, filters, and attributes for improved user navigation, • Monitor stock levels, update stock availability, and coordinate with inventory or warehouse teams, • Conduct regular audits of product listings to ensure accuracy and consistency across platforms, • Assist in preparing new product launches and promotional updates Order & Customer Management • Process and monitor all online orders, returns, exchanges, and cancellations, • Ensure orders are dispatched in a timely manner and follow up with warehouse/logistics teams as needed, • Provide proactive communication to customers regarding order status, delays, or issues, • Handle customer inquiries, complaints, and requests via email, phone, chat, or platform inboxes, • Investigate and resolve delivery issues, missing items, and disputes, • Maintain excellent customer service standards and support brand reputation, • Track and report recurring customer issues to improve operational processes, • Update order notes, tracking information, and customer profiles where necessary Additional Key Responsibilities • Monitor and respond to messages across all selling channels (eBay, Amazon, Shopify, etc., if applicable), • Assist with marketplace compliance, such as required attributes, listing rules, and policy updates, • Generate weekly reports on sales, products, returns, and customer service performance, • Support marketing and promotional activities (discounts, banners, product campaigns), • Liaise with internal departments such as warehouse, marketing, accounts, and management, • Identify opportunities to streamline workflows and improve the efficiency of e-commerce operations, • Conduct competitor checks for pricing, merchandising, and product trends, • Update and maintain internal documentation, guides, and SOPs for e-commerce processes Requirements • Proven experience in e-commerce operations, administration, marketplace management, or similar roles, • Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento, eBay, Amazon Seller Central, etc.), • Experience using order management systems, CMS tools, and basic photo editing (e.g., Canva, Photoshop), • Strong understanding of online retail processes, customer service, and fulfilment workflows, • Excellent written and verbal communication skills, with a professional and friendly tone, • Strong attention to detail and accuracy when handling product data and orders, • Ability to multitask, prioritise, and manage time effectively in a fast-paced environment, • Strong problem-solving skills, especially when dealing with customer or order issues, • Comfortable using spreadsheets (Excel/Google Sheets) for reporting and data management, • Ability to work collaboratively with cross-functional teams, • Tech-savvy, adaptable, and able to quickly learn new systems and platforms Benefits • Casual dress, • Flexitime, • On-site parking

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Company Description Scented Aromas is committed to empowering individuals, particularly women, to feel confident and comforted through the love of fragrance. We specialise in offering unique skincare and home fragrance products that are crafted to create invigorating experiences. Our carefully curated scents are designed to enhance well-being and beauty, both on the skin and within the home. At Scented Aromas, we value quality, creativity, and cost, ensuring our customers enjoy extraordinary and distinctive products for an affordable price. We founded in 2018, Mum & Daughter duo. Based in Walkden, Salford, Manchester. Role Description This is a self employed part-time, on-site role based in Walkden, Salford, Manchester for a TikTok Live Host. The TikTok Live Host will engage with an online audience, showcase products, and create interactive and dynamic live content to promote Scented Aromas products. Daily tasks include hosting live sessions, answering customer inquiries in real-time, demonstrating product features, driving sales through engaging storytelling, and ensuring a seamless customer experience. You will also assist in understanding audience preferences and provide valuable feedback to the team. You will pack orders live as they come through to showcase the brand. You will create flash sales & offers to boost tje brands sales for that day. Qualifications Must have previous Tiktok live presenting experience Strong communication skills, with the ability to engage effectively with a live online audience. Customer service skills and a professional, approachable demeanor. Ability to train on product knowledge to effectively showcase products during live sessions. Basic understanding of sales strategies and ability to drive customer purchases during live events. Comfortable working on-site and managing live social media activities in a fast-paced environment. Familiarity with TikTok or other social media platforms is essential. MUST be able to drive to get to our unit. We are looking for someone to start ASAP. This will be a self employed basis and you must arrange your own tax purposes. We are looking for morning hours preferably with some evening work - which will be discussed. Must be flexible. 2-3 days per week- with chance of increase / decrease of days depending on time of year. £13.50 per hour. Kitchen and bathroom on site. M28 area.

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