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Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future.We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box.If you'

We are recruiting for the latest member of our Complaints Team. You’ll be joining the Complaints department, split between our non-regulated (Mortgages and Savings) and regulated (Financial Advice) teams. Managing your own caseload of complaints within regulatory requirements and timescales.

Experience working within the motor finance industry with a minimum experience of 12 months handling vehicle quality issues and complaints. You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and c

Management of the complaints inbox ensuring complaints are recorded and acknowledged within required timeframes and escalations to other departments are completed in a timely manner. Receiving, acknowledging and handling complaints in accordance with regulatory requirements and internal policies. Ma

As a Complaints Advisor you will play a key role in a company that places a strong emphasis on exceptional customer service and continuous improvement. Investigate, resolve, and report all customer‑related complaints, ensuring thorough and effective resolution that aligns with company standards an

Housing Complaints Manager (REMOTE) – £23. We are looking for a strong candidate to take responsibility for the people management within our complaints team, offering a robust and empathetic leadership approach. Scrutinise complaints for issues that may expose to adverse media publicity and, or l

You’ll play a key role in bringing the SSEN Transmission brand to life — helping to shape how we show up, engage, and build relationships across our industry and communities.In this role, you’ll develop and deliver our sponsorship strategy and proposition and ensure that every event and partne

The Complaints Administrator will provide administrative support to the Complaints team, ensuring that all concerns are managed in line with regulatory requirements and internal policies. Clinical Partners, one of the UK’s leading providers of mental health services, is hiring a Complaints Adminis

Responding to, investigating and resolving stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keeping the Complaints Manager informed at all times. An understanding of dealing with complaints from the first stage and working within a compl

Ensuring adherence to all relevant FCA regulations including Consumer Duty and Vulnerable Customer guidance* Driving growth and development, succession planning and resource planning to ensure service levels, standards and quality are adhered to* Ensuring good results from compliance and internal au

As a Senior Operations Manager in Complaints, you'll work as part of the wider Complaints Team and will lead a team of Operations Managers and Team Managers, who manage all complaints and will lead on driving operational excellence. We know that things don’t always go right for our customers and i

The team also perform detailed analysis of complaints data, to provide intelligence to leaders to support them in addressing the root causes of complaints and wider issues. We are looking for a complaints Team Leader who brings fresh thinking, strong leadership and a passion for driving high perform

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. Work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly investi

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Requirements of the Complaints Specialist (Investments):. Minimum of 2 years experience in a complaints handling role within the finan

We’re the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact!Your new role* Investigate and resolve complaints in accordance with the requirements of the Financial Conduct Authority (FCA), Lloyd’s, the National Bank of Belgium (NBB) and QBE�

Actively manage customer complaints. Improve the overall customer relationship, making customers aware of the organisation’s complaints procedures. Acknowledge and resolve complaints systematically and fairly and within set time limits as defined by Financial Conduct Authority both via telephone a

Complaints Handler (German Speaking). Meraki Talent are recruiting on behalf of our financial services client to recruit 6 full‑time contractors to support their German Complaints team, with a desired start date as soon as possible. Proven experience handling complaints from legal professionals an