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Our Patient Experience Manager will manage the Patient Experience Team and take responsibility for the management of complex complaints and will liaise with the Parliamentary and Health Service Ombudsman (PHSO) and the Local Government and Social Care Ombudsman (LGSCO).They will be an experienced ma

We are looking for a Complaints Handler, who can resolve and report on complaints and claims received for our client, providing the highest level of customer experience and deliver fair and justified customer outcomes. Thorough investigation and response of complaints.

Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service an

Job descriptionThe CCG Complaints Team have responsibility for handling complaints about CCG's civil compliance activity. Person specificationSuccessful candidates will:• investigate complaints, liaising with key stakeholders across CCG and the wider complaints community to ensure all complaint p

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. We are looking for self-motivated and proactive individual(s) to join our busy Clai

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be able to work on your own or as par

Owning the end-to-end handling of complex and high-risk complaints, including regulated complaints under DISP rules. This is a unique opportunity to shape a new complaints function from day one, embedding best-in-class processes and creating a service that will bring care and compassion to every dec

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

Experience of investigating and resolving complaints and responding to requests for information. Chelsea O'Neill - Complaints & Information Manager. This is a unique and varied role, working within Leicestershire County Council's Complaints and Information Management Service.

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Requirements of the Complaints Specialist (Investments):. Minimum of 2 years experience in a complaints handling role within the finan

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Day to day, the Complaints and Resolutions Manager will help ensure that Surrey County Council provides an excellent service in relation to the complaints and customer relations procedures. Responding to complaints in a timely manner and meeting performance targets effectively. Direct line managemen

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

Manage and resolve customer complaints ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and work with service teams to implement improvem

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. This important role enables us to deliver our statutory and local complaints processes. You will manage complaints which have been escalated.

Care and Support - Vane Hill Care Home.Vane Hill is a pair of grand Victorian houses overlooking the harbour in Torquay, offering breathtaking views across Torbay.This tranquil hilltop home provides specialist support for individuals with mental health conditions, including Korsakoff’s syndrome an

Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints Adviser and have extensive experience of sending final written responses. Our Complaints function sits alongside our Customer Operations team to make sure we offer all our customers

Care and Support - Vane Hill Care Home.Vane Hill is a pair of grand Victorian houses overlooking the harbour in Torquay, offering breathtaking views across Torbay.This tranquil hilltop home provides specialist support for individuals with mental health conditions, including Korsakoff’s syndrome an

Ensuring thorough and consistent investigations into complaints. Recording and following up on complaints. Providing analysis and report findings to senior management on complaints and dissatisfaction.

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Customer Resolution Officer / Complaints Officer. Stage 1 and Stage 2 complaints across all service areas.

Creative Support is seeking warm, reliable, and proactive Support Workers to join our friendly team in Blackpool, Lancashire.We provide quality care and support for individuals with learning disabilities in a vibrant service where no two days are the same.You will support service users in various ac

Experience handling complaints within a regulated or customer-focused environment. Get notified about new Complaints Assessor jobs in. Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life wi

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Demonstrable experience in a Complaints or Customer Relations role within the Insurance industry. Industry Expertise: Use your background in com

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

Complaints Manager - Wealth Management, west midlands. Complaints Manager – Wealth Management. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK.

Qualified Trainee Mortgage and Protection Advisor to join them in Acocks Green.We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. Experience handling complaints within housing. Our complaints service is growing, and we're looking for experien

We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence**.Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2024) by Devon Tourism

You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly inve

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

The post involves assisting in handling claims, inquests, and complaints in compliance with the Coroners Rules, NHS complaints regulations, and NHS Resolution procedures and protocols. Within the Patient Safety and Governance Department, the role involves receiving and processing all claims, inquest

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Actively manage customer complaints. Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Review and assess complaints referred from Financial Ombudsman Service or any other Alternative Dispute Resolution.

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

Behaviour Support Worker SEN and Mental Health - Basildon, Essex.Psychology & Criminology graduates wanted - SEN Behaviour Support worker (special education & complex needs).Psychology/Criminology graduates wanted - Do you want to work with complex needs?.Long-term contract (Until July 2026)

The Complaints and Compliance Team is a small, supportive team responsible for managing student complaints, appeals, and disciplinary processes, as well as Freedom of Information and Subject Access requests. You must have experience in handling student complaints or appeals and in maintaining accura

Grounds Maintenance Team Leader Newport.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendale, a

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

National Living wage per sleeping night hours.Full Time & Part Time available.Working on a rolling rota, so you will be required to work a variety of days, waking nights and sleeping nights.Are you interested in broadening your knowledge and experience in brain injury? Do you want to make a positive

Get notified about new Complaints Assessor jobs in. Insurance Complaints Investigator. Insurance Complaints Investigator.

We’re looking for a highly motivated.As a Customer Service Advisor, you will provide.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Support in training t

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activiti

Resolving complex issues within time constraints and preventing complaints being escalated to the Energy Ombudsman. Twelve months back office complaints within a call centre. We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call cen

Senior Family Support Worker (28 hrs a week).Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and co

Ensure complaints are handled in line with our complaints process including investigation to the relevant manager. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Monitoring and accurately recordin

Are you an estate agent or letting agent of the future – let us help you achieve that goal in the next 2 years?.We're looking for dynamic individuals to join our concierge team in Colchester.As a member of our concierge team, your responsibilities will include:.Handling a high volume of inbound an

As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints in a professional and timely manner. The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managin

Grounds Maintenance Team Leader Coventry.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

Would you like to lead a dynamic team that ensures that new developments throughout Buckinghamshire are designed to account for and manage surface water flood risk? We have a great opportunity for a .Sustainable Drainage Team Leader .Buckinghamshire Council is a relatively new organisation

Grounds Maintenance Team Leader Southampton.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

Software Commissioning Test Team Leader (ICS).Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets.We enhance the ef

Grounds Maintenance Team Leader Bournemouth.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

Care Assistant- Driver with own vehicle.Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.Routes Healthcare is a leading care provider, we are a care company not an agency, we are real people who put individual healthcar

Grounds Maintenance Team Leader Chester.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

Cleaner – Immediate Start Location: Crawley Hours: Monday to Friday, 8:30am - 4pm Pay: £12.Start Date: ASAP Basic DBS check (required) We are looking for a reliable and hardworking Cleaner to join our clients team in Crawley.Key Duties for a Cleaner

What if you could do the kind of work the world needs?.At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life.You can embrace your curiosity in a culture that celebrates new ideas and diverse perspe

An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion where you will join their Property Claims Handling team providing an exceptional customer service ensuring a seamless and efficient claims journey from beginning to end.Act as a po

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team?

An Independent specialist Liability Loss Adjusting practice is looking to strengthen its Liability Investigation Team due to an increased workload to carry out onsite investigations managing a portfolio of Personal Injury Claims, mostly RTA’S and some involvement with EL/PL.As a Liability Claims I

If you have managerial experience, strong leadership, analytical ability, initiative, a solution-oriented consultative mindset, a thorough knowledge of banking, Sanctions processes, service operations, products and systems and the ability to work effectively in a high volume, deadline driven, divers

An Independent specialist Liability Loss Adjusting practice is looking to strengthen its Liability Investigation Team due to an increased workload to carry out onsite investigations managing a portfolio of Personal Injury Claims, mostly RTA’S and some involvement with EL/PL.As a Liability Claims I

Belfast or Central London (regular travel required).Full-time, part-time, and flexible working considered.Temporary contract for six months initially, potential for extension.We’re supporting the recruitment of experienced Investigators for a newly established national body leading complex and

ABOUT US We are a well-known Healthcare group with reliable, dedicated, and professional staff within our services already! We care for adults aged 19 - 60 who have learning difficulties and Mental Health issues.Rehability UK specializes in supporting adults with complex needs (including, but not l

Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.To be considered for this role you will be required to have the ability to think ou

Carrington West are assisting their local authority client based in the Home Counties in the search for a Planning Policy Team Leader to join their Town Planning department on a 6 month rolling contract.The main purpose of the role will require you to play a leading role in managing and supervising

We offer flexible working hours to fit your lifestyle.Part-time 24 hours, working 2 shifts over 7 days.Our day shifts run from 8:00am to 8:00pm, including weekends and bank holidays.Please note that we are currently only able to consider applications from candidates who have the.We are unable to spo

Grounds Maintenance Team Leader Coventry.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

Healthcare Assistant Pay rate: From £13.Reference: HCA/Plympton/6 Are you a compassionate individual looking to make a difference in people’s lives? We’d like you to join us at Jane Lewis as a Healthcare Assistant in Plympton! We are offering an exciting op

To provide first line management for a team of technical, permanent and fixed-term, Maintenance Surveyors who deliver a full range of professional surveying services to: maintain THH owned properties, meet statutory and industry best practice; provide expert technical advice; offer support and guida

Due to continued organisational growth and development opportunities for our current staff, we are recruiting for experienced Healthcare Assistants to join our staff teams.Supporting vulnerable and complex children/young adults in the - in and out of their home.About the job role as a Healthcare Ass

Engineering Team Leader Lincolnshire £60,000 - £65,000 Let's be honest.Engineering in food manufacturing isn't glamorous.It's noisy, it's fast-paced, things break when you least want them to, and half the battle is fixing kit that really doesn't care about your wee

We are looking for a Senior Night Care Assistant to be accountable for the home and the residents, who will create a calm and secure atmosphere throughout the night.Ensuring regular checks according to each resident's individual needs, and leading the team on the floor.Working in care can be challen

Would you like to lead a dynamic team that ensures that new developments throughout Buckinghamshire are designed to account for and manage surface water flood risk? We have a great opportunity for a .Sustainable Drainage Team Leader .Buckinghamshire Council is a relatively new organisation

We're Hiring! Warehouse Operative - Newton Abbot (TQ12).Join One of the UK's Leading Delivery Companies.Our client is one of the largest and most trusted delivery companies, handling over.Performing general warehouse duties.Ensuring all tasks are completed efficiently and accurately.Strong punctuali

Contract Type: Full-time, Permanent.Salary: Competitive + benefits.At Avove Utilities, were proud to partner with the National Grid (NPG) on essential infrastructure projects that power homes and businesses across the UK.Our work supports the upgrade and maintenance of the national electricity netwo

Warehouse Operative (Temp to Perm).Location:, Balliol Business Park Benton Newcastle upon Tyne.Shift Pattern: 4 days on, 4 days off rotation 6am - 6pm.Interview Dates: 25th 8th 2025.Gi Group are recruiting for a Warehouse Operative on a temp-to-perm basis for a leading pharmaceutical client based in

Grounds Maintenance Team Leader Southampton.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to join our Corporate team.Glendal

An established Loss Adjusting Practice based in Leeds with offices throughout the UK offering Liability and Specialist Claims Services, are now seeking to strengthen its network of Liability Adjusters.This is an exciting opportunity for any experienced Liability Claims Handler who is looking to prog

Grounds Maintenance Team Leader Chester.Annualised hours 40 Hours Per Week.Are you a leader? Are you reliable and conscientious? Are you able to work on your own initiative?.If you identify with the above, this role was made for you!.At Glendale, we have a great new opportunity for a team leader to

As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape.It'll see you tackle things like removing litter and debris from the car park and loading bay.Washing external windows and glass doors until they sparkle.Or making sure the

Software Commissioning Test Team Leader (ICS).Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets.We enhance the ef

At Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Cleaner to join our Iceland family.As a Cleaner, you are at the heart of our operation and we are looking for individuals who sha

We are currently recruiting for Investigative Consultants based in Lincolnshire.Sole Trader, Ltd company or via Umbrella company (further information attached).Full-time, part-time & compressed hours available.Multiple locations across Lincolnshire.We are currently seeking Investigative Consulta