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Managing of Conduct and Complaints team.

The Role: The responsibility for investigating and responding to, complaints that have been allocated to youExcellent organisational / case management skills, with experience of prioritising your own workload, ensuring that complaints, dissatisfaction, MP, Councillor or Executive enquires are res...

Supporting complaints specialists in their investigations, bringing these to a timely resolution. You will also be required to have a comprehensive understanding of the Financial Conduct Authority complaints requirements and regulatory reporting requirements. Head of Complaints - Financial Planni...

You will play a key role supporting the Customer Care & Data Protection Manager on all aspects of customer feedback and transparency requests, including Statutory Complaints (Children Act), Corporate Complaints, Ombudsman Enquiries, Councillor & MP Enquiries, Data Subject Access requests, Disclos...

Dealing with customer complaints through investigating the root causes of customer dissatisfaction and resolving complaints in line with procedures and regulatory requirements. Understanding of external regulations for gas, electricity, water and how these affect how ESPUG handle complaints. Pro-...

The successful candidate will be responsible for investigating, resolving and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing - with a particular focus on responsive repairs. Coordinating and responding to Freedom of Information requests, Data protection...

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. Here at Howells Solutions we are working with a housing association to recruit a proactive and experienced Complaints Manag...

About the role of Dental Complaints Service Operations Manager:This is a pivotal role and we are seeking to appoint a skilled and confident manager who will oversee the Dental Complaints Service's (DCS) operational performance and ensure that the service provides an impartial, efficient, fair and...

Providing the best customer experience when handling customer and consumer complaints in writing, over the phone and on social media. Understanding of external regulations for gas, electricity, water and how these affect how ESPUG handle complaints. Pro-actively managing complaints received via E...

Have experience of complaints management and with excellent communication skills including accurate clear written skills and good telephone skills. The main responsibilities of the role will be to case manage and investigate customer complaints, prioritise and be accountable for resolution activi...

Job Title: Senior Professional Complaints and Information - Children & Adult ServicesLocation: Hybrid working, London Borough of Harrow, Forward Drive, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary AssignmentHours of Work: 35 hours per week...

Hamilton Woods Associates are currently recruiting for a Complaints Assistant on a temporary basis, up to 8 weeks for an organisation to have the initial oversight of all feedback from customers through surveys, compliments and complaints. Duties of the Complaints Assistant role will include, but...

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. Complaints Manager - Social Housing Repairs & MaintenanceTwickenhamPermanent, full time position£40,000 - £44,000

As the Complaints Manager, you will oversee the complaints made to the Repairs & Maintenance service, including planning / scheduling, customer care, and complaint handling. Here at Howells Solutions we are working with a housing association to recruit a proactive and experienced Complaints Manag...

Managing of Conduct and Complaints team.

Experience:Administrative: 3 years (required)legal disrepair cases: 2 years (required)Complaints Officer: 2 years (required)Experience working in a housing association or councilContract Initial 3 to 6 month ongoing contract PAYE via Umbrella Monday to Friday 9am to 5pmNEXT STEPS: In-

Dental Complaints Service Operations Manager. The DCS are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently. About the role of Dental Complaints Service Operations Manager:.

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 monthsKey responsibilitiesDemonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the busine...

We are currently recruiting for a Housing Association who are looking for a Complaints Officer to join their Repairs and Maintenance team in Teddington, this role will be handling Stage 1 and Stage 2 complaints. Duties:Customer Care and Dis-satisfaction responseCreating plans of actions for compl...

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As ap...

Alternate weekends -Saturday and Sunday 10-3pm.As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and supp...

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As ap...

REALLY like this Local Authority!.I am working with an East Anglia-based Local Authority who require an interim Planning Policy Team Leader to join the team.This position will be responsible for mentoring two Senior Officers and another Policy Officer alongside leading on their new Local Plan.Thi...

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As ap...