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Consultant Gastroenterologist Location: Southampton Salary: up to £150k Contract: Full-time / Part-time options available Are you an experienced Consultant Gastroenterologist looking for an exciting opportunity in a dynamic and supportive environment? Join our dedicated team at the Practice Plus Group Surgical Centre, where you'll play a key role in delivering high-quality diagnostic and therapeutic endoscopy services to NHS patients. About the Role As a Consultant Gastroenterologist, you will: • Deliver diagnostic and therapeutic endoscopy procedures, including gastroscopy and colonoscopy., • Ensure compliance with British Society of Gastroenterology (BSG) guidelines and best practices., • Collect and submit Global Rating Scale (GRS) and patient outcome data., • Participate in clinical governance, audit, and service development., • Provide expert clinical opinions and collaborate with multidisciplinary teams., • Support the validation of discharge information and pathology results., • Contribute to the analysis of incidents and complaints to maintain high standards of patient care. Why Join Us? • Work in a state-of-the-art facility with modern equipment., • Enjoy a strong multi-professional team approach to patient care., • Be part of a supportive management structure, including a Medical Director and Hospital Director., • Access outsourced complex imaging and pathology support services., • Work in partnership with Portsmouth Hospitals Trust for emergency transfers., • Minimal on-call responsibilities with a nurse-led telephone triage service. Your Skills & Experience Essential: • GMC Specialist Register entry for General Surgery., • Significant experience in upper and lower gastrointestinal conditions., • Ability to offer expert clinical opinions and lead a multidisciplinary team., • Experience in clinical audit and applying findings to practice., • IT literacy and experience with electronic health records., • Enthusiastic, motivated, and committed to high-quality patient care. What's the next step? If you would like to be considered for this exciting opportunity HIT apply or contact Camila Mader via email with an updated CV to . Alternatively give me a call to discuss @023 9238 4900

Location: Portsmouth Hospitals University NHS Trust Position Type: Permanent full time 37.5 hours per week Salary: Band 4 27485 - 30162 per annum Role Purpose & Summary Join our Estates & Compliance Team as an Estates Monitoring Officer managing outsourced Hard Facilities Management (Hard FM) contracts to ensure high-quality estates services sustainability and a positive patient experience across our sites. Youll: * Monitor contract compliance KPIs and SLAs. * Investigate incidents complaints and maintain the Hard FM risk register. * Support and develop systems for contract monitoring including planned and ad hoc audits. * Review monthly reports and verify submitted performance data. * Liaise with departments contractors and Trust teams. * Prepare briefing papers and present findings to senior Estates staff. * Identify trends highlight service gaps and escalate contract safety or compliance issues promptly. * Contribute to quality assurance and Trust-wide reporting. * Gather PFI data to support service variations and financial performance tracking. * Lead sustainability initiatives to reduce carbon and energy footprints in Hard FM services. Key Responsibilities * Develop and maintain the Estates Monitoring Plan aligned with contract standards. * Feed user feedback (concerns complaints incidents) into the monitoring process. * Supply data and analysis for contract variations and cost implications. * Participate in contract review meetings and support Trust-wide reporting systems. * Provide administrative support to colleagues where required. * Uphold Trust sustainability priorities in everyday operations. What Were Looking For * Strong communication skills: able to share information clearly with staff patients and third parties. * Analytical thinker: capable of comparing data spotting trends and making evidence-based judgements. * Organised and methodical: able to plan audits manage schedules and maintain accurate records. * Collaborative team player: comfortable working across teams and supporting colleagues. * Proficient with IT systems and databases for auditing and reporting. Why Join Us * Be a key player in enhancing patient-facing environments through effective contract oversight. * Help shape a more sustainable and environmentally responsible FM service. * Work with supportive leaders and teams committed to continuous improvement. * Enjoy professional development opportunities in Estates and Compliance. For more information please see attached ___ For more information please see attached Location: Portsmouth Hospitals University NHS Trust Position Type: Permanent full time 37.5 hours per week Salary: Band 4 27485 - 30162 per annum Role Purpose & Summary Join our Estates & Compliance Team as an Estates Monitoring Officer managing outsourced Hard Facilities Management (Hard FM) contracts to ensure high-quality estates services sustainability and a positive patient experience across our sites. Youll: * Monitor contract compliance KPIs and SLAs. * Investigate incidents complaints and maintain the Hard FM risk register. * Support and develop systems for contract monitoring including planned and ad hoc audits. * Review monthly reports and verify submitted performance data. * Liaise with departments contractors and Trust teams. * Prepare briefing papers and present findings to senior Estates staff. * Identify trends highlight service gaps and escalate contract safety or compliance issues promptly. * Contribute to quality assurance and Trust-wide reporting. * Gather PFI data to support service variations and financial performance tracking. * Lead sustainability initiatives to reduce carbon and energy footprints in Hard FM services. Key Responsibilities * Develop and maintain the Estates Monitoring Plan aligned with contract standards. * Feed user feedback (concerns complaints incidents) into the monitoring process. * Supply data and analysis for contract variations and cost implications. * Participate in contract review meetings and support Trust-wide reporting systems. * Provide administrative support to colleagues where required. * Uphold Trust sustainability priorities in everyday operations. What Were Looking For * Strong communication skills: able to share information clearly with staff patients and third parties. * Analytical thinker: capable of comparing data spotting trends and making evidence-based judgements. * Organised and methodical: able to plan audits manage schedules and maintain accurate records. * Collaborative team player: comfortable working across teams and supporting colleagues. * Proficient with IT systems and databases for auditing and reporting. Why Join Us * Be a key player in enhancing patient-facing environments through effective contract oversight. * Help shape a more sustainable and environmentally responsible FM service. * Work with supportive leaders and teams committed to continuous improvement. * Enjoy professional development opportunities in Estates and Compliance. For more information please see attached

This opportunity is offered as a6-month fixed term contract ideal for candidates looking to gain experience and support ongoing projects and quality improvements. Job Purpose To support the business in driving a quality assurance mindset adopting a proactive approach to ensure all of our processes are engineered to deliver a level of quality that exceeds the customer expectations. To constantly strive to eliminate the cost of poor quality. Principle Responsibilities * Responsible for developing processes to ensure incoming materials meet required quality standards. * Responsible for identifying and raising quality issues and for speedily resolving them to ensure zero impact to the customer. * Supporting new product introductions to ensure the robustness of product builds. * Work in a team environment to develop and implement best practices that emphasise defect prevention reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. * Review and manage the customer specific requirements in specifications CAD data and drawings ensuring they are correctly applied and integrated into the manufacturing processes via core tools such as PFMEA and Control Plans. * Co-ordinating measurement activity for customer submissions such as ISIR Capability Studies and MSA. * Supporting pre-production trials to validate a production process with a high quality output * Customer facing on quality issues measurement reports and concessions * QMS interaction (NCR concessions change management audit etc.) * Main Quality contact for select customers Principle Accountabilities * Accountable to the Head of Operations and Program Management functions for ensuring new programmes are introduced to the required standard (PPAP) within the defined project timings * Supporting the Head of Operations to ensure the effective quality performance of the team * Identifying defining and implementing opportunities for process and resource improvements * Ensuring problem solving tasks are completed to IATF & AS requirements ensuring efficient and robust closure and employing Unipart Way problem solving methodologies * Support project and DFM reviews with achievable feasibility and quality directives * Supply comprehensive production support for quality issues impacting the ability to manufacture and supply goods * Ensuring Process and Product audits are being completed and acted upon in line with the annual audit plan. * Any other task as agreed by your manager/supervisor Experience Skills & Qualifications • Minimum 3-5years of experience in quality engineering within the automotive or manufacturing sector, • Hands-on experience with quality tools (e.g. PPAP APQP FMEA SPC MSA)., • Familiarity with IATF 16949 and ISO 9001 quality standards AS9100 experience also fine., • Proven track record in managing supplier quality issues and customer complaints (e.g. 8D 5 Whys Ishikawa diagrams), • Experience with auditing (internal and external) root cause analysis and corrective/preventive action processes, • Proficient in using quality management systems (QMS) ERP systems and Microsoft Office Suite, • Ability to read and interpret technical drawings (GD&T knowledge preferred), • Competency in statistical analysis and use of statistical software (e.g. Minitab JMP), • Understanding of metrology and hands-on experience with measurement tools (CMM calipers micrometers etc.), • Strong analytical and problem-solving skills, • Detail-oriented with a high level of accuracy, • Excellent communication and interpersonal skills to interact with teams suppliers and customers., • Proactive self-motivated and capable of working independently and in a team environment., • Resilient and adaptable in a fast-paced high-pressure environment Key Skills APQP,Quality Assurance,Six Sigma,ISO 9001,PPAP,Minitab,Root cause Analysis,ISO 13485,Quality Systems,Quality Management,As9100,Manufacturing Employment Type : Full-Time Experience: years Vacancy: 1

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only. Grade: NHS Agenda for Change Band 3 Hours: Full time 37.5 hours per week Contract Type: Permanent Location: Portsmouth Hospitals University NHS Trust De La Court House Queen Alexandra Hospital Cosham Portsmouth PO6 3LY. Individuals may be required to undertake business travel between sites Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have an exciting opportunity to join our Single Corporate Services Division as a Complaints Officer. In this role the postholder will need to provide an excellent standard of customer care support to patients and relatives who have raised concerns about any treatment they have received at the Trust; they will also need to be able to provide advice and support to not just patients and relatives but to visitors MPs advocates external NHS organisations and Trust stuff on the handling of formal complaints and PALS concerns. The successful candidate will be working as part of a team on behalf of the Chief Executive in achieving the statutory requirements of complaints handling within required deadlines as well as helping deliver a high standard of administrative support to the complaints team- this includes: dealing with telephone and email enquiries maintaining the database system (Datix) scanning photocopying supporting the production of timely and accurate reports on formal complaints and identifying any emerging trends and themes and ensuring these are escalated to the Complaints Manager. For more information please see the full ___ For more information please see the full This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only. Grade: NHS Agenda for Change Band 3 Hours: Full time 37.5 hours per week Contract Type: Permanent Location: Portsmouth Hospitals University NHS Trust De La Court House Queen Alexandra Hospital Cosham Portsmouth PO6 3LY. Individuals may be required to undertake business travel between sites Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have an exciting opportunity to join our Single Corporate Services Division as a Complaints Officer. In this role the postholder will need to provide an excellent standard of customer care support to patients and relatives who have raised concerns about any treatment they have received at the Trust; they will also need to be able to provide advice and support to not just patients and relatives but to visitors MPs advocates external NHS organisations and Trust stuff on the handling of formal complaints and PALS concerns. The successful candidate will be working as part of a team on behalf of the Chief Executive in achieving the statutory requirements of complaints handling within required deadlines as well as helping deliver a high standard of administrative support to the complaints team- this includes: dealing with telephone and email enquiries maintaining the database system (Datix) scanning photocopying supporting the production of timely and accurate reports on formal complaints and identifying any emerging trends and themes and ensuring these are escalated to the Complaints Manager. For more information please see the full

Hours: 30 hours across 5 days per week Salary:13.50 per hour Atlas Hotelsis hiring a Housekeeping Supervisorright now at the Holiday Inn Express Portsmouth Whilst previous experience of working in housekeeping in hotels would be useful its not essential. If you join our friendly enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day. Benefits include: • Hotel rooms across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) at only 25 per night with 50% off food and drink, • Worldwide substantial employee discount at 6600 IHG Hotels across the globe, • A bonus cash payment every year from 2 years of service as a thank you for staying with Atlas Hotels, • Holiday allowance which increases with length of service, • Atlas Friends & Family Discount offering up to a 45% discount for Friends & Family of Atlas employees, • Monthly cash rewards through our reward and recognition platform, • HSF Health Plan free for every employee giving you money off dental/optical appointments and other health costs for you and your family, • Access to HSF Perkbox which provides deals and discounts from the biggest brands, • Online GP service access to free counselling and wellness support with a 24 hour helpline, • Auto-enrolment pension scheme through The Peoples Pension, • Employee referral programme paying out 250 for every great person you refer to us that passes their probation, • Employee of the Quarter programmes in every site and a prestigious annual awards ceremony, • A rota for the next 4 weeks meaning you can work in hospitality but still have a life outside of work, • Free/discounted food when on shift So what does a Housekeeping Supervisor do * Deliver a great guest experience through providing a high standard of cleaning throughout the hotel. * Deliver a great guest experience through ensuring the housekeeping operation/team runs smoothly and effectively * Monitor and supervise the work of Housekeeping Assistants as and when required in absence of the Head Housekeeper * Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes * Live and breathe our values of Be Guest Focused Work Together Show Commitment and Strive for Quality * Be an active and effective team member working together to achieve hotel goals * Monitoring any issues with rooms to other members of the team (e.g. Maintenance) as soon as possible * Ensuring Housekeeping Assistants receive full training for their roles and managing any issues through coaching and performance management * Maintaining cleanliness hygiene and Atlas standards in both public and private areas taking pride in the hotel and its team * Effectively manage complaints using our service recovery principles So why not Click now to become our Housekeeping Supervisor and enter into a World of Opportunity! Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business representing the needs of our guests and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition please contact HR at ___We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition please contact HR at Hours: 30 hours across 5 days per week Salary:13.50 per hour Atlas Hotelsis hiring a Housekeeping Supervisorright now at the Holiday Inn Express Portsmouth Whilst previous experience of working in housekeeping in hotels would be useful its not essential. If you join our friendly enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day. Benefits include: • Hotel rooms across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) at only 25 per night with 50% off food and drink, • Worldwide substantial employee discount at 6600 IHG Hotels across the globe, • A bonus cash payment every year from 2 years of service as a thank you for staying with Atlas Hotels, • Holiday allowance which increases with length of service, • Atlas Friends & Family Discount offering up to a 45% discount for Friends & Family of Atlas employees, • Monthly cash rewards through our reward and recognition platform, • HSF Health Plan free for every employee giving you money off dental/optical appointments and other health costs for you and your family, • Access to HSF Perkbox which provides deals and discounts from the biggest brands, • Online GP service access to free counselling and wellness support with a 24 hour helpline, • Auto-enrolment pension scheme through The Peoples Pension, • Employee referral programme paying out 250 for every great person you refer to us that passes their probation, • Employee of the Quarter programmes in every site and a prestigious annual awards ceremony, • A rota for the next 4 weeks meaning you can work in hospitality but still have a life outside of work, • Free/discounted food when on shift So what does a Housekeeping Supervisor do * Deliver a great guest experience through providing a high standard of cleaning throughout the hotel. * Deliver a great guest experience through ensuring the housekeeping operation/team runs smoothly and effectively * Monitor and supervise the work of Housekeeping Assistants as and when required in absence of the Head Housekeeper * Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes * Live and breathe our values of Be Guest Focused Work Together Show Commitment and Strive for Quality * Be an active and effective team member working together to achieve hotel goals * Monitoring any issues with rooms to other members of the team (e.g. Maintenance) as soon as possible * Ensuring Housekeeping Assistants receive full training for their roles and managing any issues through coaching and performance management * Maintaining cleanliness hygiene and Atlas standards in both public and private areas taking pride in the hotel and its team * Effectively manage complaints using our service recovery principles So why not Click now to become our Housekeeping Supervisor and enter into a World of Opportunity! Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business representing the needs of our guests and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition please contact HR at

Work towards achieving property owners' goals regarding maintenance and budgets, while meticulously maintaining property records. Address tenant complaints promptly and enforce property standards and legislation. Arrange and book property inspections as required.

As an Enforcement Manager, your responsibilities will include:. Being a key point of contact for clients on enforcement-related queries and complaints. Overseeing enforcement activities to ensure compliance with policies and procedures.

Join Zurich as a Complaint Handler, where you'll assist customers during critical moments by managing complaints related to property insurance products. Your role involves assessing each complaint fairly and efficiently, working collaboratively across departments, suppliers, and customers to determi

If you thrive in an environment where you work collaboratively, investigate and resolve complaints all whilst delivering top-tier customer service? This is your chance to make an impact!. You’ll play a key role in upholding our brand, supporting our customers, and driving excellence. Reporting to

Incidents and Complaints Analyst, portsmouth, hampshire. Fram Search is working with a growing financial services firm that is looking to strengthen its approach to incident analysis and complaints handling. Alongside incident-related work, this position also includes managing the customer complaint

This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK. Leading and developing the Complaints Team, ensuring high standards of service and performance. Managing all aspects of the

You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will be dealing with customer complaints as first poi

Social Care Assistant, St brendan's Care Home, Isle of Barra (0924).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

You will be the expert adviser about national complaints policy and legislation and about best practice in handling complaints. We are looking for a complaints manager to oversee and co-ordinate complaints, compliments and comments within children and young people’s services. You will manage all s

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

The Complaints Handler is responsible for ensuring that all complaints received are managed effectively, documented and brought to a conclusion whilst working to FCA regulations. As a Complaints Handler you will:. Investigate a variety of complaints thoroughly and impartially ensuring that a resolut

Social Care Assistant, St brendan's Care Home, Isle of Barra (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.Th

As Complaints Manager, you'll take the lead in handling and resolving customer complaints, ensuring the highest standards of professionalism and integrity. Demonstrable experience in a Complaints or Customer Relations role within the Insurance industry. Industry Expertise: Use your background in com

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. You will

We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged ba

Respond to Client Escalation and High Priority Complaints in a sensitive and timely manner. Experience handling complaints in a Mobile phone industry would be advantageous. Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, high

We are working with a global real estate firm to hire an AML Team Leader based in London.In this role, you’ll be responsible for overseeing the quality and accuracy of CDD and EDD work, providing sign-off on AML/KYC activity, and guiding the wider team on complex and high-risk cases.The firm is lo

Part-Time Customer Service Advisor - 3 days a week | Knutsford | £25,500 (pro rata).Hours: 3 days per week + every other Saturday AM | Office-based.We're partnering with a growing business in Knutsford to find a.This is a fantastic opportunity for someone who loves working with people, is highly or

As a Complaints & Redress Case Manager, you’ll work across both the Complaints and Client Redress teams, reporting to the Senior Complaint Manager and the Senior Client Redress Manager as appropriate. Review and respond to complaints within set timescales. Complaints administration/handling experi

We are currently recruiting for Investigative Consultants based in Lincolnshire.Sole Trader, Ltd company or via Umbrella company (further information attached).Full-time, part-time & compressed hours available.Multiple locations across Lincolnshire.We are currently seeking Investigative Consultants

Significant experience handling client complaints and feedback processes with professionalism and care. Complaints Manager - Wealth Management, west midlands. Complaints Manager – Wealth Management.

Hays are partnering with a leading and recognised group to recruit a Pensions Team Leader, a permanent role based in Surrey, offering remote/office hybrid working.A unique permanent position working within a close-knit team, reporting directly to the Head Of Pensions.This is a varied role with a mix

An important part of the complaints processes is identifying learning from complaints when we have got something wrong. Our comprehensive complaints policies and procedures will help you to provide fair, transparent and helpful information to customers. Have a creative approach to resolving complain

Temporary Receptionist – West Midlands.We are seeking a professional and friendly.You will be responsible for delivering a warm welcome, maintaining a tidy and organised reception area, and providing first-class support to the wider team.Meeting and greeting visitors in a professional and courteou

You will also have a sound moral compass, speaking up where necessary to ensure that good customer outcomes are always at the heart of what we do, striving to resolve complaints without the need for the customer to refer to the Financial Ombudsman Service, and ensuring you are applying any learnings

Exciting Opportunity: Team Leader - Property Management.We are delighted to be recruiting for a.This is an excellent opportunity to take on a leadership position while still managing a small portfolio directly, with the support of an experienced Manager and Assistant Manager.The role is ideal for so

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

Clinical Research Organization (CRO).England, dedicated to advancing innovative medical treatments through exceptional patient care and the delivery of high-quality clinical data.They are seeking an experienced.Provide medical leadership and oversight across multiple clinical trials.Ensure participa

Recording and following up on complaints. Providing analysis and report findings to senior management on complaints and dissatisfaction. Knowledge of resolving customer complaints.

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Please note that the essential criteria when applying for this role is that you are a tenured FCA-regulated Complaints Adviser and have extensive experience of sending final written responses. Our Complaints function sits alongside our Customer Operations team to make sure we offer all our customers

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

We value practical problem solvers who can communicate effectively across various mediums, applying their customer complaints expertise gained throughout their careers. With your proven track record, you’ll be skilled at investigating stage 1 and 2 complaints and preparing comprehensive reports fo

Employment Lawyer (Workplace Investigator), Kent, 3+ PQE – A rare and exciting opportunity has arisen for an experienced Employment Lawyer who is looking for something a bit different to the usual employment solicitor role! For more information or to apply for this role contact Gemma on 020 7183 8

We are seeking a dedicated and detail-oriented Complaints Handler to join our clients team. Pro-actively engage with the Operations team and oversee summary resolution complaints and handover. Ensure that all complaints have been full investigated and addressed and that any customer harm is captured

Multilingual Motor Claims Handler – Fluent in French, German or Spanish.Remote Role | Occasional Office Visits for Training/Meetings.Up to £29,000 per annum (dependent upon experience).Do you have a strong background in.Sedgwick Resource Solutions are seeking skilled professionals to join our tea

The role of Complaints Works Coordinator will include:.

Temporary Receptionist – West Midlands.We are seeking a professional and friendly.You will be responsible for delivering a warm welcome, maintaining a tidy and organised reception area, and providing first-class support to the wider team.Meeting and greeting visitors in a professional and courteou

Castlefield Recruitment are currently recruiting a Complaints Officer for a Housing Association based in Merseyside. Manage a caseload of stage 1 and 2 complaints in relation to all service areas across the organisation, primarily repairs. Investigate complaints and respond to the customer within ti

We are seeking a dedicated and experienced.The PI will act as the medically accountable lead for assigned studies, ensuring trials are conducted to the highest scientific, ethical, and regulatory standards while safeguarding participant safety.Medical & Regulatory Oversight.Ensure strict compliance

As a Complaints Handler, you will play a key role in ensuring customer satisfaction by effectively managing and resolving complaints in a professional and timely manner. The Regulated Complaints Handler plays a critical role in ensuring a high standard of customer satisfaction by effectively managin

We are seeking a dedicated and experienced.The PI will act as the medically accountable lead for assigned studies, ensuring trials are conducted to the highest scientific, ethical, and regulatory standards while safeguarding participant safety.Medical & Regulatory Oversight.Ensure strict compliance

Demonstrable experience of supporting a Complaints or FOI function and / or working in a customer service Information service dealing with the public. Experience of investigating and resolving complaints and responding to requests for information. Chelsea O'Neill - Complaints & Information Manager.

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a.Dutch-Speaking Customer Service Advisor.This role is primarily remote, offering flexibility with just one day pe

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our newly established complaints service on a 12-month fixed-term contract. Our complaints service is growing, and we're looking for experienced colleagues to join us in delivering excepti

Employment Law / HR – UK Top 50 Law Firm.Hybrid working | National role | Complex, high-level investigations | No fee targets.Are you an experienced employment lawyer or senior HR professional ready to take your career in a new direction? This is your opportunity to step away from traditional fee-

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

We are currently recruiting for Investigative Consultants based in Lincolnshire.Sole Trader, Ltd company or via Umbrella company (further information attached).Full-time, part-time & compressed hours available.Multiple locations across Lincolnshire.We are currently seeking Investigative Consultants

As a Complaints Specialist, you will play a key role within their customer service team, focusing on the efficient and effective resolution of client complaints. Key Responsibilities of the Complaints Specialist (Investments):. Key Requirements of the Complaints Specialist (Investments):.

Clinical Research Organization (CRO).England, dedicated to advancing innovative medical treatments through exceptional patient care and the delivery of high-quality clinical data.They are seeking an experienced.Provide medical leadership and oversight across multiple clinical trials.Ensure participa

You will act as the main point of contact for customers, ensuring all complaints are handled promptly, fairly, and in line with policy and the Housing Ombudsman's Complaints Handling Code. Customer Resolution Officer / Complaints Officer. Stage 1 and Stage 2 complaints across all service areas.

Belfast or Central London (regular travel required).Full-time, part-time, and flexible working considered.Temporary contract for six months initially, potential for extension.We’re supporting the recruitment of experienced Investigators for a newly established national body leading complex and sen

We are looking to recruit a Complaints Team Leader to join our team at our Basildon Complaints Team, from our office at Basildon. As the Customer Complaints Team Leader, you will also oversee a team of administrators who handle incoming stage 1, stage 2, and ombudsman complaints. Handling stage 1, s

Part-Time Customer Service Advisor - 3 days a week | Knutsford | £25,500 (pro rata).Hours: 3 days per week + every other Saturday AM | Office-based.We're partnering with a growing business in Knutsford to find a.This is a fantastic opportunity for someone who loves working with people, is highly or

The post holder will assist in the handling and processing claims, inquests and complaints for the Trust, in compliance with the Coroners Rules, NHS complaints regulations and NHS Resolution procedures and protocols. The Claims, Inquests and Complaints Officer is a pivotal role within the Patient Sa

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.This role involves overseeing the day-to-day operations of the Hackney Domestic Abuse Service, ensuring hig

This is a unique and varied role, working within Leicestershire County Council's Complaints and Information Management Service. We are a small, dedicated and professional team that includes Corporate Complaints and Freedom of Information (FOI). You will be responsible for the management of all compl

Closing date: 29-08-2025 Customer Team Leader Location: The Square, Botley, SO30 2EA Pay: £13.Contract: 24 hours per week + regular overtime, 9 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) a

We are looking for a complaints manager to oversee and co-ordinate complaints, compliments and comments within children and young people’s services. You will manage all stages of the response to complaints regarding children and young people’s services to ensure that statutory and organisational

Night Team Leader Care and SupportApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Ashlea Court Care Home Contract: Full Time Salary: £14.Per Hour Shift Type: Nights Contracted hours: 44 Join Our Specialis

You’ll investigate and resolve individual client advice, Partner-service or product-related complaints; making decisions and recommendations for redress and communicating decisions in respect of complaints to the client and members of the Partnership. James’s Place treats its clients fairly by r

Job Description Ryde Village, Isle of Wight We are looking for aCare & Support Workerto join us here at Southern Housing on the Isle of Wight.You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and suppo

Complaints Advisor Second Line Support / 2nd line. We’re looking for passionate and resilient Second Line Complaints Advisors to join us and support our iD Mobile and Currys customers when they need us most. You’ll play a key role in resolving customer complaints and queries that require a highe

Job Description Fixed Term Contract until31 May 2026 Newport, Isle of Wight We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing.You will work as part of a team across multiple locations providing support services to vulnerable residents, promotin

Coordinate and represent the local authority at mediation and complaints meetings, defending service provision. Job Title: Mediation & Complaints OfficerContract: Until December 2025 initiallyLocation: Fully Remote. Mediation & Complaints Officer.

Job Description Ryde Village, Isle of Wight We are looking for aCare & Support Workerto join us here at Southern Housing on the Isle of Wight.You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and suppo

Handling and resolving a range of complaints. Experienced and confident handling customer complaints.

Job Description Mayfair Homecare have an exciting opportunity for a Team Leader to work out of the Portsmouth branch.We deliver a range of services in the community around the Southampton area.We are looking for an experienced Team Leader, Care Supervisor or someone with relevant experience to join

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, an

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager.The company work on a hybrid basis and it's anticipated you will spend one or two days a week in the office.

Join our Customer Focus Complaints Team and we’ll be with you every step of the way, helping you develop the career you want with on-going training and skills for life. We’re looking for dedicated individuals with strong communication and problem-solving skills to join our Complaints Team in War

As a Payroll Team Leader you will report to a Payroll Manager based in our shared service centre in Rushmere.You will manage a team of payroll administrators and support the wider payroll team to ensure all employee's within the business are paid correctly across multiple sites on our weekly and mon

The Complaints Handler will cover core working hours of 9am - 5pm, working mainly from home but occasionally required to attend meetings at the local office in the Merseyside area. Acting as the first point of contact for customer complaints. Previous experience as a Complaints Handler in housing, l

We're seeking a Reconciliations Team Leader to join our Finance Operations function.This role involves ensuring the accuracy and integrity of financial records across a Life & Pensions portfolio.You will lead a team of five analysts, managing daily reconciliations, resolving discrepancies, a

To maintain a complaints database with correct and relevant information at all times. Experience working within the motor finance industry with a minimum experience of 12 months handling vehicle quality issues and complaints. You will be part of a team who ensures timely and accurate administration

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager.The company work on a hybrid basis and it's anticipated you will spend one or two days a week in the office.

We are looking for new talent to fill our Customer Complaints Advisor roles in permanent, full-time contracts in our call centre in Glasgow. This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints. Resolving complex issues wi

We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK.UK, with more exciting things to come beyond.With our hot cor

Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody.I am proud to be part of this great organisation.At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work.We are a social purpose orga

Experience of handling complaints - Essential.

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing.You'll be part of a resilient team that works together to redefine the boundaries of excellence.At our organization, we value collaboration and

Degree Discipline & Classification Experience working within the claims/insurance sectors UCAS Points N/A Job Ref TGR3125.Everyone has a voice and the chance to make a difference.Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal de

Sedgwick’s caring counts commitment is to value the right of privacy of the companies and individuals we serve.It is Sedgwick’s policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal inf

When you join the Personal Injury team you will proactively manage a portfolio of motor claims.This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy

Great opportunity for a motivated and driven team player to join a busy department.Knowledge of insurance claims theory and practice, along with an understanding of claims negotiation, would be beneficial.Strong education, good communication skills, and the ability to build long-standing trusted rel

By joining Sedgwick, you'll be part of something truly meaningful.It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected.We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.Here, there’s no limit to

Social network you want to login/join with:.Our client, a Lloyds Underwriting Agency, is looking for a Motor Claims Handler to join their expanding Motor department in the Essex office.The role involves handling a caseload of Personal Injury claims.Management of Claims through the applicable Portals

Commercial Claims Handler – Leeds City Centre / Part Home based.This is a fantastic opportunity to join a leading commercial insurance brokerage as part of their commercial claims team.You will be based from their modern and conveniently located Leeds City Centre offices, however, you will be able

Social network you want to login/join with:.As a Claims Handler, have you had some exposure to Marine Trades or Yacht Insurance in the past, or perhaps commercial package claims?.This is an exceptional Marine Trades Claims Handler opportunity (Remote) to become a leading expert in a hugely interesti

Serving our customers, communities, and planet a little better every day.Serving our customers, communities, and planet a little better every day.Salary: Competitive salary starting from £24,500 to £26,000 depending on experience plus annual bonus.Working Hours: Full time, 36 hours per week.Monday

Great opportunity to join one of the UK’s most highly respected independent insurance brokerages, based for their West Yorkshire head office.This business is well known for its commitment to its staff, offering flexible, hybrid working and providing a very generous benefits package.This role sits

This is a great opportunity to join a highly respected and fiercely independent commercial insurance brokerage with a head office in the West Yorkshire area.Established over 100 years ago, they have built theirreputation on their commitment to provide their clients with an exceptional level of servi

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing.You'll be part of a resilient team that works together to redefine the boundaries of excellence.At our organization, we value collaboration and

Handle and resolve complaints, including FOS referrals, and provide feedback to relevant parties as best practice.

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing.You'll be part of a resilient team that works together to redefine the boundaries of excellence.At our organization, we value collaboration and

Senior Personal Injury Claims Handler - Bradford (Hybrid Working).Basic Salary £45K to £50K Plus Excellent benefits.An excellent new opportunity has arisen as Senior Personal Injury Claims Handler which is to work with a one the UK’s leading law firms.Working from their Bradford operation, which

Experience of handling complaints - Essential.

Specialist Cleaner & Grounds Maintenance Operative.Pinnacle Group are seeking a dedicated Specialist Cleaner with an interest in Grounds Maintenance to maintain high standards of cleanliness and hygiene in our communities.You will be joining our Facilities Management Cleaning Team based in Brockley.

Handle escalations, complaints, and complex claims.

Contract: Permanent Type: Full-timeHours: 35 p/wSalary: £12.Location: Ilford - Goodmayes Hospital.Monday / Tuesday / Wednesday / Thursday / Friday.Shift Hours: 12:00pm to 20:00pm.We are looking for an experienced Cleaner in our healthcare division to deliver excellent service of routine planned and

Claims function within Newcastle.The role is HYBRID WORKING- 37.You will take full responsibility for supporting our customers throughout their claims journey, from the moment they report a claim to assisting them with any queries related to the repair or loss of their vehicle.Our team delivers proa